Total 10 job vacancies by Westcon Mexico, S.A. de C.V.

About the role

To participate in a program designed to provide students with work experience that is relevant to their major and compliments their education.

Valuable hands-on training in an operating group that fits their degree program.

TD SYNNEX Interns may have the opportunity to learn and gain insight into sales and marketing techniques and methodologies, tool and resource utilization, supply chain management, marketing, pricing, material management, global migration of revenue, gross profit management and finance and accounting.

Essential Duties & Responsibilities Required

Principal Responsibilities:

• Potential rotations through inside and outside sales, engineering integration, materials and product management, various departments in IT, finance/ accounting, and marketing.

• Job shadowing of an TD SYNNEX employee.

• Large and/or small scale project work.

• May be involved in research projects, account discovery and profiling, inventory management, sales management, supplier reviews, and/or computer integration.

Job Level Specifications:

• PC skills including: Microsoft Word, Excel, and PowerPoint.

• Demonstrated leadership experience through work/school related activities

Qualifications, Required Knowledge Skills & Abilities and Working Conditions

Education and Certification(s):

• Completion of a minimum of one full year of a degree program.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Job Description:

The Security Architect will support more complex technology, like Virtualization, Data Center, Storage, UC, and Cloud Solutions for IBM.

May specialize in one vendor or support multiple technologies.

Must be available to travel in the field, to help our resellers understand the interworking’s of today's complex technologies.

“Let’s Achieve Great Outcomes. TD SYNNEX is the partner that helps unlock business results for all.”

What You'll Do:

• Provide technical solutions expertise to customers and their end users in a consultative sales environment.

• Develop complete solutions to meet the requirements/specifications of the customer.

• Maintain new and current technical expertise across many technologies, such as data center, virtualization, security, mobility, unified communication, and cloud solutions.

• Provide internal and external technical presentations and training.

• Act as a visionary for recommending strategic vendors to enhance TD SYNNEX's line card.

• Work with sales to identify new or existing customers for specific technologies.

• Assist in determining developmental needs of other technical resources and provide training and/or mentoring as required.

• Performs additional duties as assigned.

• Meets attendance and punctuality standards.

What We’re Looking For:

• College Degree or equivalent experience (5+ years) from which comparable knowledge and job skills can be obtained.

• Proficient in English (level B2 or higher) required.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to recognize and attend to important details with accuracy and efficiency.

• Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc.) at a basic level.

• Able to build solid, effective working relationships with others.

• Able to constructively work under stress and pressure when faced with high workloads and deadlines.

• Able to listen attentively and foster two-way dialogue.

• Able to maintain a positive attitude in the face of criticism, rejection, or failure.

• Able to provide courteous, timely service when addressing questions and concerns.

• Able to maintain social, ethical, and organizational standards in conducting internal and external business activities.

Other Education / High End Certifications in 3 of:

• BS/MS Degree in IT, Engineering, Cloud preferred.

• Virtualization, Storage, Cloud, Networking, Servers

• Specific certifications in VMWare/Microsoft; Cisco/HP/IBM; SAN, Networking, Data Center

Working Conditions:

• Professional environment (Remote/Hybrid).

• Able to maintain confidentiality of sensitive information.

• Occasional non-standard work hours or overtime as business requires.

What’s in it for You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.

• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.

• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.

• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.

• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.

• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity, and inclusion.

If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply.

You may be exactly the person we’re looking for!

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Objetivo:

Actuar como apoyo interno para el líder comercial del Vendor o Marca (AWS) para impulsar el crecimiento rentable de la participación de mercado a través de la ejecución de la planificación comercial, la gestión del pipeline, profundizar en el marco comercial y la mejora en el relacionamiento y el desarrollo del cliente.

Responsabilidades:

1. Apoyar a los Business Developer Managers en México, así como al equipo de AWS (Amazonians) en otras funciones comerciales en el Sector Comercial-Empresarial para el desarrollo comercial.

2. Tener control total del proceso de Onboarding “Distribution Seller Agreement”

3. Dominio de plataformas: StreamOne y APN.

4. Desarrollar las habilidades analíticas y de resolución de problemas por las que nuestra gente es conocida.

5. Ser propietario independiente del proyecto de listado de vendedores, para ayudar a los nuevos vendedores a crear páginas/listas de productos de alta calidad en los mercados de Amazon (AWS).

6. Identificar los problemas de la lista de vendedores y solucionar los problemas trabajando en estrecha colaboración con los equipos multifuncionales y las partes interesadas.

7. Resolver el punto de dolor del vendedor antes del registro.

8. Optimizar tiempos de respuesta en procesos internos.

9. Desarrollar y lanzar el programa de éxito del vendedor (testimonios del vendedor, estudios de casos, estudios de casos en video) que incluye la estrategia, el proceso y la ejecución continua.

10. Trabajar de manera efectiva en AWS distribución con Cloud Success Center.

11. Para tener éxito en este rol, deberá ser organizado, un buen comunicador, influyente y solucionador de problemas. Deberá ser altamente responsable, pensar y actuar rápido.

Conocimientos, Skills y Experiencia:

- Licenciatura en Marketing, Relaciones Comerciales, Comunicación o un campo de estudio relevante, como informática.

1. +2 años de experiencia en ventas o desarrollo de negocios en la industria de software/tecnología, relacionado al Sector Comercia Privado/ Empresarial.

2. Pasión por la tecnología y aprendizaje continuo.

3. Pasión por desarrollar el relacionamiento con los clientes.

4. Capaz de funcionar en un entorno de equipo de diferentes áreas. (Ventas, Preventas, Marketing, Operaciones). Y equipos regionales.

5. Disciplinado y motivado para un entorno de trabajo remoto.

6. Habilidades excepcionales demostradas de colaboración y construcción de relaciones.

7. Administrar pipeline y ciclo completo de ventas.

8. Inglés intermedio.

TD SYNNEX Statement:

TD SYNNEX is committed to the full inclusion of all qualified individuals. As part of this commitment, TD SYNNEX will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your recruiter

TD SYNNEX is an Equal Opportunity Employer- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At TD SYNNEX we embody our shared values of Collaboration, Accountability, Integrity, Excellence and Inclusion. Our organization strives to provide a diverse and inclusive environment for all our colleagues, company and community.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

About the Role:

Focuses on building and maintaining business relationships of assigned TD SYNNEX vendors to achieve the best financial performance.

What You'll Do:

• Responsible for incremental funding proposals at the Cisco vendor level.

• Aligns goals and objectives of Cisco vendor with TD SYNNEX to ensure mutual, positive results.

• Supports cross functional communication with TD SYNNEX's product groups in price negotiations and market knowledge.

• Act as subject matter expert (SME) for assigned vendor’s technology and programs.

• Manages activities and programs that will drive the Cisco vendor pro- forma performance in an effort to achieve TD SYNNEX's financial goals.

• Performs analysis and reports of various program impact for the vendor.

• Manages forecasting pipeline requirements and rebate projections.

• Develop, planning and execution the strategies about solution cloud or on premise, licensing & subscriptions. 

• Planning and execution the activities to demand generation, Digital marketing, events, training, etc.

• Justification, verification, execution and report the results based on ROI about DDI founds.

• Establish effective communication and relationship between Cisco, Partners an TDSynnex team.

• Responsible for reporting the results Q by Q 

• Strategies for attraction new partners.

• Capable of carrying out strategic planning with the partners and Cisco Team.

• Teamwork with Sales, Product and BDM team.

What We're Looking For:

EDUCATION and/or EXPERIENCE:

• One (1) to three (3) years’ experience related experience.

• Bachelor’s degree or equivalent experience from which comparable knowledge and job skills can be obtained.

JOB LEVEL SPECIFICATIONS:

• Thorough knowledge of principles, theories and concepts in area of professional expertise.

• Competent in all job functions and has general understanding of the industry practices, techniques and standards.

• Develops solutions to a variety of problems and works on projects requiring evaluation and analysis. May refer to policies, practices and precedents for guidance but determines best course of action to achieve results.

• Work is performed independently requiring judgment and discretion.

• May receive some limited guidance for new assignments. Work may be reviewed for overall adequacy.

• Interacts with management and professionals within department and other parts of the organization. May represent department externally on projects or with clients.

• Actions impact the success of the overall department and sometimes the organization. Failure to accomplish work or erroneous decisions will result in delays to projects, loss of revenue or allocation of additional resources to remedy.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Coordinates the program and maintains high-level relationships with Vendor Directors and Executives focused on the development of their Security technology. Demonstrates strong business and financial acumen, leadership skills, and effective communication and influencing abilities. Identifies opportunities to deliver appropriately focused market/brand solutions information, resulting in increased market share and significant value to TD SYNNEX. Supports top tier customers and pipeline management, to achieve the identified strategy and business financial objectives.

Essential Duties and Responsibilities:

• Build and maintain strong relationships with Vendor leaders, ensuring their satisfaction and identifying new partnership opportunities with top clients.
• Proactively seek out and explore potential partnership opportunities, aligning with the company's strategic objectives.
• Track and manage the vendor pipeline in LATAM, including identifying and qualifying leads, and moving top opportunities through the sales cycle.
• Responsible for the execution of the strategic Vendor growth plans and business relationships in assigned account(s) by providing value added solutions.
• Strong business & financial acumen, leadership skills, communication/ influencing abilities.
• Coordinate with LATAM internal teams to ensure timely follow-up and accurate reporting on vendor-related activities.
• Performs analysis and reports results of various program impact for identified customer(s) notifying the AM of success, issues and future growth plan strategies in LATAM region.
• Knowledge of Security solutions and/or offerings for assigned customers and/or territory in LATAM.
• Colaborates in the creation of opportunity demand for products, coordinating the supporting seminars, training and resource awareness to assigned customers that drives growth plan success in the targeted accounts.
• Maintains and drives trending knowledge of products, competitors, technology and customers in the assigned supplier product market.
• Deep understanding of customer’s vendor go-to market strategy, markets served and positions TD SYNNEX to assist in growing business in adjacent vendor markets.
• Stay updated on market trends, competitor activities, and customer demands to identify potential areas for growth.
• Assist in per development, training, & coaching; lead on complex issues
• Attend industry specific business trainings from vendors.
• May be a liaison between customer and vendor selling teams.

Skills, Knowledge and Experience:

• >4 to 8 Years of relevant work experience as BDM, Account Manager, Vendor Manager, or Product Manager,
• Bachelor’s degree in Sales, Commercial Business or similar.
• Sales experience & business relationship abilities with Vendors & clients.
• Leadership skills, proactive execution, share initiatives and request clarification when needed.
• Able to interact effectively with higher levels of management (managers & above).
• Able to negotiate skillfully and promote/sell ideas persuasively.
• English Fluent (Advanced).
• Commercial experience with Security technologies (Fortinet, Palo Alto, Checkpoint, F5, Cisco or similar).
• Able to demonstrate complex problem solving, critical thinking, and decision-making.
• Able to recognize and attend to important details with accuracy and efficiency.
• Able to create and conduct formal & executive presentations.
• Possesses strong organizational and time management skills, driving tasks to completion.
• Able to adjust readily to change and adapt as needed.
• Able to effectively multi-task.
• Able to work independently with minimum supervision.
• Able to collaborate and build solid, effective working relationships with others.

Working Conditions:

• Professional, Hybrid environment (Home office, visit vendor, partners & office meetings).

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Sobre el Rol

Impulsa tu energía en TD SYNNEX. Únete a nuestro equipo dinámico en México como Representante de Desarrollo de Negocios especializado en Soluciones en la Nube (Cloud) y juega un papel fundamental en la expansión de nuestra presencia y participación en el mercado dentro del sector tecnológico. Tu experiencia en soluciones en la nube allanará el camino para nuevas oportunidades, fortalecerá relaciones y desbloqueará el potencial de crecimiento en este ámbito estratégico.

Responsabilidades:

• Desarrollar e implementar un plan de desarrollo de negocios/ventas para el territorio que entregue resultados estratégicos y financieros en soluciones en la nube para la empresa.

• Ampliar la presencia y participación de TD SYNNEX en un territorio geográfico definido dentro del segmento de pequeñas, medianas y grandes empresas, centrándose en soluciones en la nube.

• Identificar oportunidades de venta de soluciones en la nube de manera independiente y a través de la colaboración con el equipo de TD SYNNEX, la comunicación con socios revendedores y la comunidad de socios.

• Realizar un mínimo de reuniones cara a cara con clientes y compromisos con socios proveedores locales por semana, enfocados en resultados de desarrollo de negocios en el ámbito de soluciones en la nube.

• Introducir y posicionar con éxito los servicios de valor agregado de TD en el contexto de soluciones en la nube.

• Identificar oportunidades de venta dentro de nuevas y existentes cuentas, especialmente en el ámbito de la nube.

• Aprovechar las relaciones con socios, el análisis financiero/datos y el conocimiento del mercado de soluciones en la nube para penetrar en nuevas cuentas, cerrar nuevos negocios y hacer crecer la base de clientes.

• Gestionar las expectativas del cliente a través de una comunicación profesional, avanzando hacia metas y resultados de ventas mutuos en el ámbito de la nube.

• Resolver y/o referir desafíos de clientes relacionados con soluciones en la nube a los departamentos correspondientes cuando sea aplicable.

• Responsabilidad de construir un pipeline preciso y detallado de acuerdos en soluciones en la nube dentro del sistema CRM de la empresa (Compass).

• Desarrollar y mantener un sólido entendimiento del modelo de negocio del revendedor, especialmente en el contexto de soluciones en la nube.

• Demostrar conocimiento general de las oportunidades territoriales en soluciones en la nube a través de interacciones rutinarias con el equipo de negocios y marketing.

• Proporcionar dirección para el desarrollo y mantenimiento de herramientas web especializadas en soluciones en la nube, como InTouch, Licensing Online (LOL), así como micrositios de proveedores y configuradores en línea.

Conocimientos, Habilidades y Experiencia:

• Excelentes habilidades de comunicación escrita y verbal, tanto en español como en inglés.

• Fuertes habilidades de negociación y ventas, específicamente en soluciones en la nube.

• Capacidad para construir y mantener relaciones sólidas con clientes y socios en el ámbito de la nube.

• Excelentes habilidades de gestión del tiempo y organización.

• Fuerte ética de trabajo y motivación para lograr resultados en soluciones en la nube.

• Conocimiento profundo del mercado de soluciones en la nube y las tendencias de la industria en México.

• Habilidades analíticas y resolutivas en el contexto de soluciones en la nube.

• Competencia en herramientas CRM y MS Office.

Educación:

• Licenciatura en administración de empresas, marketing, ventas o un campo relacionado.

• MBA o estudios de posgrado relevantes, preferidos.

Condiciones de Trabajo:

• Salario competitivo acorde con la experiencia y habilidades.

• Oportunidades de crecimiento profesional dentro de TD SYNNEX en el ámbito de soluciones en la nube.

• Ambiente de trabajo dinámico y colaborativo.

• Modalidad hirbrida.

• Beneficios integrales de salud y seguro.

TD SYNNEX Statement:

TD SYNNEX is committed to the full inclusion of all qualified individuals. As part of this commitment, TD SYNNEX will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your recruiter.

TD SYNNEX is an Equal Opportunity Employer- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At TD SYNNEX we embody our shared values of Collaboration, Accountability, Integrity, Excellence and Inclusion. Our organization strives to provide a diverse and inclusive environment for all our colleagues, company and community.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Overview:

The Credit & Collections Analyst II drives the credit to cash cycle to facilitate product sales for TD SYNNEX, by analyzing the credit worthiness of customer(s) and  their ability to pay for goods and services. Responsible for the collection and management of the accounts receivable of the product sales released to those customers. Provides guidance, training and innovation within the Credit department.

Essential Duties & Responsibilities Required:

• Analyze customer financials utilizing financial data (i.e. balance sheets, income statements) (5%)

• Analyze Trade payment reports and security agreements  (5%)

• Manage the accounts receivable for specified customer base, including collections and account reconciliation (i.e. variances) (15%)

• Negotiates account receivable resolution(s) (i.e.  partial payments, cash flow days offsets, receipt differences, order-by-order term date requirements, etc.) independently with customer  (10%)

• Manages credit lines for specified market or customer base (15%)

• Manage customer order release based on credit lines and account receivable status (25%)

• Solve for root cause issues that disrupts credit to cash cycle (i.e. shipping, order, billing issues) through partnership with sales, operational departments and/or customer, and search for innovative process improvements (15%)

• Assists in training and mentoring Credit & Collection Analysts I (10%)

Other Duties & Responsibilities:

• Additional duties as assigned

• Meets attendance and punctuality standards

Qualifications:

Experience:

• 3 to 5 Years of relevant work experience.

Education & Certifications:

Bachelor's Degree with Accounting / Finance  Field of Study preferred.

High School Graduate required.

Other Education / Certifications: • High School Diploma with Credit Certification (i.e. CBA) and/or Specialty Credit Experience/Training (i.e. UCC Filing, Commercial financing, etc.) Required

Required Knowledge, Skills & Abilities:

• Possesses strong data entry skills.

• Able to perform basic mathematical calculations.

• Able to recognize and attend to important details with accuracy and efficiency.

• Able to communicate clearly and convey necessary information.

• Able to interact effectively with all levels of management.

• Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.

• Possesses strong multi-cultural interpersonal skills.

• Possesses strong organizational and time management skills, driving tasks to completion.

• Able to constructively work under stress and pressure when faced with high workloads and deadlines.

• Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.

• Able to work independently with minimum supervision.

• Able to maintain confidentiality of sensitive information

• Able to be immobile for long extended periods.

• Able to build solid, effective working relationships with others.

• Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.

• Able to quickly learn new systems and technology.

• Able to use relevant computer system applications at an intermediate level.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

• Provides entry-level first call response for solutions pricing and quoting of simple solutions requests for customers within assigned territory or is accountable for territory focused relationship based customer transactions in support of a large group with more complex solutions.
• Accountable for opportunity forecasting and pipeline management for the same group of assigned-territory customers.

Essential Duties & Responsibilities Required

Duties and Responsibilities:

• Provides the first call response focused on providing pricing and quoting the customer identified solution.
• Engages with the customer to understand the scope of the solution request.
• Utilizes entry-level knowledge and tool sets to configure, price, quote and process requests for specific hardware, software, services for identified configuration design solutions.
• Creates and delivers initial solution to the customer, determining and communicating lead time and delivery based on product availability, build lead times, etc.
• Provides assigned-territory customers with information to assist in making additional decisions regarding hardware, software, services and/or services renewal and warranty.
• Adheres to customer program requirements utilizing customer contract information to ensure enforcement of terms, freight, inventory, pricing, etc.
• Supplies final adjusted design solution pricing based on applicable programs, promotions and add-ons.
• Uses internal resources to resolve or escalate all pertinent pre-sales issues, e.g., credit, engineering, etc.
• Refers requests for product education and product alternatives outside of their area of knowledge to others.
• Follows up on all opportunities and monitors the pipeline activity to close within the identified forecast period.
• Contributes information to forecast consolidations.
• Participates in planning and reviews for customers in the assigned territory.
• Implements actions identified by management to resolve identified budgets gaps.
• Maintains integrity of customer information in TD SYNNEX systems, as appropriate.

Knowledge and Skills:

• Demonstrated entry-level working knowledge of product, pricing, customer service and sales strategy.
• Demonstrated entry-level working knowledge of simple configuration solutions design, including tools, products and services, practices, procedures and methods.
• Demonstrated ability to identify and use appropriate tools to price simple configuration requests.
• Demonstrated working knowledge of sales and quoting systems.
• Demonstrated verbal, written, interpersonal communications skills sufficient to work in a successful team environment and effectively interface with supplier and customer representatives by telephone and e-mail.
• Demonstrated working-level attention to detail and the ability to organize, prioritize and accomplish multiple tasks based on identified process requirements.
• Ability to perform mathematical calculations.
• Knowledge of distribution industry.

Qualifications, Required Knowledge Skills & Abilities and Working Conditions

Work Experience:

• One (1) year of experience in a configuration, sales or other related role with extensive customer service interface in a technical or product support role within a computer products, system solutions-related distribution business or similar environment.

Education and Certification(s):

• Associate Degree in business, IT or related field OR an equivalent combination of formal education, training and directly related job experience.
• Product/supplier certifications as required.

Distinguishing Characteristic(s):

• This position provides entry-level first call response for assigned territory customers.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Responsabilidades:

• Realizar capacitaciones técnicas para clientes y/o empleados enfocadas en las tecnologías desarrolladas dentro del negocio, principalmente de Ciberseguridad. (Fortinet, Palo Alto, Checkpoint, Cisco, etc).
• Interactuar con clientes y organizaciones funcionales para desarrollar especificaciones para el contenido de los cursos.
• Prepara planes de cursos técnicos a partir de documentación de ingeniería, requisitos de servicio de campo o documentación de software.
• Desarrollar y adoptar los materiales de los Vendors para la implementación de las capacitaciones técnicas.
• Colaborar con el área de Ingeniería, Soporte técnico y Vendors para para garantizar que el material del curso refleje las características actuales del producto del Vendor.
• Instruye a los participantes en prácticas de laboratorio y da un seguimiento para determinar la aplicabilidad del material del curso.

Experiencia y Conocimientos:

• 2 a 4 años de experiencia en la impartición de cursos técnicos a nivel profesional.
• Nivel de Licenciatura o Ingeniería en Sistemas Computacionales, Comunicaciones y electrónica, Telecomunicaciones, o afín.
• Experiencia en metodologías y desarrollo de materiales para capacitaciones técnicas (Networking, Ciberseguridad, Data Center, Cloud, o similares.
• Inglés Intermedio-avanzado.
• Fuertes habilidades interpersonales, de comunicación efectiva (escrita y oral) y de presentación.
• Experiencia con E-learning, Online o Gestión de aprendizaje (PREFERIBLE).
• Experiencia previa en capacitación empresarial o consultoría (presencial o remota).

Working Conditions:

Híbrido.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Job Summary:

Provides field technical support to customers by serving as the primary technical interface for TD SYNNEX products, solutions, and services. Performs a variety of product, and technical support functions which include research and resolution of pre-sales technical and process related issues.  Such activities may include the following as well as other duties as assigned:

Principal Responsibilities:

• Provides pre-sales resolution of all technical and process related issues, using appropriate escalation points when necessary.

• Consults with customers and technology group to clarify and/or resolve problems, evaluate operational and performance requirements.

• Consults with customers concerning pre-sales design, development and maintenance of products/services.

• Assists sales channel, field teams and customers with pre-sales technical solutions.

• Responsible for knowledge transfer of advanced technical theory to target audiences.

• Communicates complex information and ideas clearly, concisely, and persuasively to target audiences.

• Participates in products, solutions or services training to maintain technical knowledge, active certification and competence.

• Assists in determining the feasibility of proposal, conferring with customers and technology group to clarify and/or resolve problem.

• Consults on advanced configurations on converged solutions.

• "Sells best of breed" Solutions that include TD SYNNEX services

• Creates, presents, and executes strategies.

Job Level Specifications:

• Thorough knowledge and frequent application of technical standards, principles, concepts and techniques.

• Develops solutions to a wide variety of problem and works on projects requiring evaluation and analysis. Applies technical knowledge, concepts or theories when determining which solutions are best applied.

• Work is performed independently requiring judgment and discretion. May receive limited guidance for new assignments.  Work may be reviewed for overall technical adequacy.

• Interacts mostly with external company contacts. May represents department across organization or externally on projects.

• Actions impact the completion of milestones within a project. Failure to accomplish work or erroneous decisions may result in delays to portions of a project and allocation of additional resources to remedy.

Experience:

• 3-5 years with bachelor's or equivalent combination of formal education and directly related experience. 1-3 years with master's

Education/Certification:

• Bachelor's degree or equivalent technical education

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!