Total 4,299 Junior Executive jobs

KEY RESPONSIBILITIES

• Respond to requests for technical assistance in person via phone, electronically.
• Research questions using available information resources.
• Follow standard Helpdesk procedures.
• Advise user on appropriate action.
• Log all help desk interactions.
• Prepare activity reports
• Administer help desk software.
• Respond and resolve IT Helpdesk cases within SLA commitment.
• Redirect problems to appropriate resource.
• Identify and escalate situations requiring urgent attention.
• Track and route problems and requests and document resolutions.
• Stay current with system information, changes and update.
• Any other duties as and when deemed necessary.
• Responsible for system audit and assess their outcomes by contacting system audits report review of technologies implemented.

KEY REQUIREMENTS

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
• Candidate with at least 2-3 years of working experience in helpdesk/service desk - software & application support as well as troubleshooting.
• Experience/exposure to insurance industry would be an added advantage.
• Willing to work shifts, weekends & public holidays.
• Contract position(s) available.
   

Let's care for tomorrow. For helping those around us to the best of our ability

Perks & Benefits

• Nearby public transport
• Medical insurance
• Personal development opportunities

Job Purpose 

1. To ensure the MSC Malaysia Status [now known as Malaysia Digital (MD) Status] companies adhere and are in compliance with the Conditions of Grant (CoG).

2. To assist, facilitate and enforce the compliance of MSC/MD Status companies within the existing MSC/MD requirements.

3. To facilitate growth and transformation of MD Status framework in regard to Approval Letter adherence in accordance to the Malaysia Digital initiative.

4. Responsible to perform application verification, assessment, and due diligence to ensure efficiency, transparency and integrity for key processes for Pioneer Status financial tax incentives under the MSC/MD Bill of Guarantee (BoGs) No 5 and/or other non-compliance findings from MSC/MD related processes.

5. To continuously monitor the compliance related information / database is up-to-date in the system.

Duties & Responsibilities 

1. Ensure MSC / MD Status companies comply with the CoG/Approval Letter.

• Governing regulatory matters as set by the policies accordingly.
• Maintaining good relationship and service to MSC/MD Status companies and stakeholders whilst ensuring requirements set in CoG/Approval Letter are adhered.

2. Assessment of MSC / MD Status companies in matters regarding CoG / Approval Letter.

• Conduct inspections/site visit and intelligence gathering.
• Provide analysis and input sharing for compliance related matters.

3. Enforcement of CoG/ Approval Letter

• Monitor MSC/MD Status companies’ compliance to CoG/Approval Letter.
• Assist in the issuance of the compliance related demands.
• Conduct assessment and continuous scrutiny of companies identified by internal/external stakeholders.
• Prepare summary report of non-compliance matter and other related notation.
• Providing closure for compliance related matters by way of issuance of related documentations, communication and deliberation with other stakeholders.
• Management and validation of Self Declaration Form submitted by the MSC/MD Companies.

4. Active and Inactive MSC/MD Companies

• Conduct due diligence for the surrendering company, active and inactive company.
• To prepare and issue Notice of Breach for the non-compliance for active and inactive MSC/MD company.
• Prepare report and consolidate recommendation via Presentation deck/Assessment.
• Prepare report and consolidate recommendation via Presentation Deck/Assessment Report/Summary Report and present to relevant Committees
• Maintain proper record, filing and handling of confidential information.

5. Data management and information

• Ensuring data / information is captured accordingly in Vega, EDMS, MD System or any related system.
• Maintain proper record, filing and handling of confidential information from start to finish.

6. Ad hoc task.

• To conduct ad hoc task related to compliance matter from time to time or when needed

Qualifications 

• A minimum of 1 year experience in Legal, Compliance, Regulatory or Audit.
• Degree in related field - Law, Information Technology Management, Business Administration, Finance

Competency Required 

1) Soft Skills

• Interpersonal skills
• Team spirit
• Social grace
• Multitasking
• Business etiquette
• Decision making
• Positive attitude, motivated and good time management

2) Technical Skills

• Operating System (Windows home/pro all edition, Windows Server 2003, Windows Vista
•  2007 and above)
• Office Management (MS Word, Excel, PowerPoint, Projects, Outlook)
• Business Administration computing
• Big Data analysis – collect, organize and interpret
• Database management
• Data security
• Business Communication

Perks & Benefits

• Employee equity
• Flexible working hours
• Regular team activities
• Medical insurance
• Open culture
• Personal development opportunities

Short Role Description 

The Services Installed-Base Inside Sales Rep (ISR) is responsible to uncover opportunities for growth in existing customer accounts (post-sales) through strategic up-sell/crosssell/ upgrade/multiple services attach sales initiatives (across client’s services portfolio) to drive and achieve incremental services revenue. The ISR has account responsibility with quota and KPI goals and is responsible for the E2E management of identified deals through the sales cycle and keep an up-to-date pipeline. 

Responsibility/Activity 

• Act as the focal point of contact for client’s post-sales installed-base support services sales
• Build an aftermath (post-sales) pipeline through client reports, cold-calls, marketing leads, executive introductions, or his/her own network
• Work independently to educate and create awareness on client’s support services to our existing channel partners and customers - value proposition & key selling points – and articulate client’s support services portfolio and benefits against competitors
• Understand client’s services and solutions business and effectively match these to the customer’s needs
• Qualification and profiling – Maximize client data & reports to profile and qualify client’s installed-base for up-sell, cross-sell, upgrade and/or multiple services attach opportunities. Identify critical customer information, ie: customers’ organization structure, installed base, competitors, key contracts, decision makers, etc
• Profile customers’ support services needs, capturing data in client Tools (SFDC/CRM) and then generating opportunities
• Make outbound calls to customers/partners in his/her pipeline to follow-up on Installedbase services sales opportunity and business drivers
• Engage - Receive inbound calls and/or work closely with channel partners, telemarketing teams, end customers and/or client personnel (country business development manager, IPBM, end user sales, sales specialists, etc) to to gain access to a certain account and/or channel partner in order to manage and close opportunities in his/her pipeline
• Drive and manage leads/opportunities from qualification to close; manage pipeline and forecast for his/her assigned territories/accounts, moving leads and opportunities through the E2E sales cycle until the opportunities are closed
• New: Actively create new services sales opportunities for selected customers and/or channel partners in his/her assigned territory via telephone and email.
• Up-sell/cross-sell/upgrade: Promote awareness of upgrades and add-on service support opportunities to customers and/or channel partners
• Conversions: Engage directly with customers to sell more services – up-sells/crosssales/ upgrades/multiple services attach
• Follow client processes with client back-office sales support teams – when needed – for quotations, configurations, amendments, order booking, contract activations and/or resolution of issues. If needed submit services deals to country teams and/or back office team for Deal pricing, simulation and approvals
• Efficiently handle customer and partner inquiries related to client’s support services, quotes, pricing, etc. Build long-term relationships with customers and channel partners, improving TCE with client
• Develop end customer knowledge, create services deals in SFDC/CRM with customer contact and profiling information, and continuously update progress for his/her services opportunities accurately
• Project management skills in directing or coordinating services sales support activities on complex sales 
• Drive integrated planning and coordinated sales execution activities 
  Leverage EDM capabilities when available to contact customers and drive sales closures 
• Execute campaign follow-up and lead management 
• Ensure closed-looped customer retention process by managing and passing-on customers’ needs effectively within client 
• Create ad hoc reports when needed 
• Support sales team & managers 

Knowledge, Skills, and Abilities 

• Bachelor degree or corresponding work experience in sales. Minimum 5 years in
• Inside Sales or relevant experience. 
• Minimum 4 years  experience in Account Management. 
• Minimum 4 years  experience in IT Hardware Industry or  general IT with good IT hardware product knowledge on Desktop, Notebook, Workstation, Printer and etc.
• Preferably someone who has experience selling in corporate market with inside sales experience. 
• Minimum 2 years experience with CRM tools (salesforce, MS Dynamics and etc.). 
• Previous product or services or renewal sales experience in the IT industry is a plus 
• Exceptional organizational skills with the proven ability to prioritize and multitask to meet deadlines and quotas 
• Excellent communication skills both verbal and written in local language and English. 
• Have good interpersonal and team-working skills, allowing them to engage positively with all members of their team and provide leadership and support, where required. 
• High level of Excel skills 
• Achievement and goal oriented 
• Good computer skills 
• Telemarketing / Telesales experience 
• Motivated and self-starter 

Perks & Benefits

• Central location
• Open culture
• Personal development opportunities

ROLES & RESPONSIBILITIES

Section 1: Application Due Diligence and Presentation

1. Submission of application

• Facilitate and provide consultation to applicants in submitting online application process.

2. Due-diligence on applications

• Perform documentation completeness check on submitted applications.
• Conduct due-diligence on applications, new or existing. Provide comprehensive review and feedback based on the submitted applications.
• Analyse the business and financial aspects of the applications to determine the value-adds of the proposal i.e. innovation, uniqueness, scalability, impact to industry vs country, job creation, investment into the country.

3. Presentation to the Approval Committee meeting

• Present the evaluation and recommendation to the Approval Committee for discussion and decision.
• Effective pre-meeting and post-meeting documentation that includes cross-tabulation data, meeting invites, minutes of meeting, etc.

Section 2: Value-add

1. Cross-division, department, and focus area collaborations.

2. Perform additional due diligence, special assignment, ad-hoc functions, and related duties as and when necessary.

REQUIREMENTS

Qualifications 

• Bachelor’s Degree in IT/ Business Studies with at least 2 years of working experience in ICT domain.
• Experienced and well-articulated presenter.
• Bachelor’s Degree in IT/ Business Studies with at least 2 years of working experience in ICT domain.
• Experienced and well-articulated presenter.

Technical Skills / Knowledge Specialization:

• Strategic Thinking
• Achievement Orientation
• Negotiation
• Problem solving

Soft Skills:

• Excellent communication and presentation skills to internal and external stakeholders
• Team Spirit and Client Relationship Management
• Interpersonal skills
• Organizational Competencies:
• Compliance and Integrity, Teamwork, Communication, Achievement Orientation and Organizational Awareness

Communication Competencies:

• Bahasa Malaysia, English (Excellent)

Note: Key skillset; Excellent communication and presentation skills, Experienced and well-articulated presenter, and good knowledge in ICT domain.

Perks & Benefits

• Flexible working hours
• Regular team activities
• Open culture
• Personal development opportunities

Responsibilities:

• Work with managers to determine training needs and schedule training sessions.
• Design effective training programs.
• Select and book venues.
• Organise seminars, workshops, individual training sessions etc.
• Prepare educational material such as module summaries, videos etc.
• Support and mentor new employees.
• Keep attendance and other records.
• Manage training budgets.
• Conduct evaluations to identify areas of improvement.
• Keep track of employee performance and response to training.

Requirements:

• Proven experience as corporate trainer.
• Understanding of effective teaching methodologies and tools.
• Willingness to keep abreast of new techniques in corporate teaching.
• Excel in MS Office (esp. Powerpoint); e-learning software is an asset.
• Outstanding communication, presentation and public speaking skills.
• Organizational and time management abilities.
• Critical thinking and decision making.
• Possess at least Bachelor's Degree in Business, HR, Finance or relevant field.
• Certification (e.g. CPLP) is a plus.

Perks & Benefits

• Central location
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

Korean Native Needed

Role Description

Streaming Services Viewer Experience (Customer Support) team is seeking a Viewer Experience Advocate who will be an exceptional addition to our Viewer Experience team. As a Viewer Experience Advocate, you will be the first point of contact for viewers and a critical brand ambassador. The right person for this role is enthusiastic at addressing our customers’ needs and ready to take on new challenges. If you are someone who enjoys delivering world class customer service, then this is a great role for you.

What You Will Do

• Viewer Experience Advocates will assist viewers through phone and/or chat about account management, billing issues, content & basic site and application navigation.
• Provide account and application support to our viewers, specifically with regards to software functionality & troubleshooting of system configurations and network settings.
• Give accurate and real-time responses to viewer inquiries.

What To Bring

• Experience using Windows Operating Systems, Microsoft Excel, Word and Google Docs.
• Excellent in typing, phone, and computer navigation skills.
• Good comprehension and documentation skills.
• Ability to navigate the Internet, email, and Instant Messenger.
• Familiarity with digital streaming services and devices.
• Have a positive, can-do attitude. You’re flexible and have no problem quickly switching gears to betteraccommodate the needs of our viewers or our team.
• Communicate effectively and professionally with others, from viewers to fellow advocates.
• Strong time management skills to ensure productivity in alignment with department standards.
• Value accountability across the board and take ownership of issues from start to finish.
• Flexible schedule (40 hours per week) with availability to work overtime when needed. We are open 365 days ayear (open holidays) with 24 hour support.
• Must have access to dependable transportation.
• High school diploma, plus one or more years of experience in customer service.

Nice-To-Haves

• Proficiency in the following tools: Microsoft Outlook, Salesforce, JIRA, Chrome, Cornerstone,Streaming Website.
• Ability to maneuver effortlessly through various digital communication channels to provide viewers with prompt,
• Courteous and accurate information.
• Able to multi-task and have strong interpersonal skills.
• Demonstrates clear and concise communication.
• Maintains poise and professional attitude during high volume.
• Minimum six months previous experience in a customer service or technical support role in a call center.

Perks & Benefits

• Central location
• Flexible working hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

The Impact You’ll Be Making 

Product/service sales, upsell (inbound and outbound)

•  Execute daily outbound phone calls/emails, contact decision makers, build quick rapport, and assess needs  
• Qualify opportunities and handle objections 
• Conduct C-level conversations with senior executives in prospective accounts 
• Explain Google products/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needs 
• Execute outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating company's products 
• Collaborate closely with client to create a territory "plan-of-attack", including target companies, target prospects, and messaging/talk-tracks. 
• Lead and contribute to team projects to develop and refine our sales process 
• Develop and codify best practices and sales workflows for interactions with prospects 
• Achieve or exceed monthly sales quota 
• Research and build new and existing accounts (i.e. adding contacts, sending regular emails, coordinating strategic discovery meetings)  
   

 Who We Are Looking For 
1-2 years of experience in BANT Sales, IT sales experience is a plus 
Any business sales, or technical degree is a plus  
Tech savvy is a must! 
 
Experience in consultative solution selling in B2B environment for technology products 

• Outgoing and confident in inbound/outbound phone sales with a great phone manner 
• Strong experience speaking with C-level Enterprise clients 
• Thrive in a fast-paced, high-growth, rapidly changing environment 
• History of quota over-achievement 
• Knowledge of CRM system 
• Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team 
• Proven success in generating leads and experience cold calling and presenting sales pitches. 
• Organized and has pipeline management, time management skills and prioritization skills 

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Central location
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Role Description

The SMB Virtual Sales account manager supports countries in generate sales and revenue from Small and Medium Businesses in coordination with channel partners on 2 segments (PC & Print). 

It specializes in two main activities which are:

• Account management and creation of long-term engagement to improve client's share of business at the customer level within a given group of accounts.
• Opportunity follow-up and closing from opportunities created by lead generation engine

Job Responsibility

Account management

Each ISR has a portfolio of 150 – 200 accounts under his/her responsibility

• Contact regularly (outbound) and develop relation with Persons in charge
• Perform information profiling on the account
• Assist with any query coming from the account
• Communicate on the available stock, new products, promotions, webinars..
• Identify/ validate/ qualify/ negotiate opportunities on the accounts
• Transfer opportunities to Channel partners and follow-up with End customer and partner until closing and delivery of products
• Renewals: Start renewals process at least 4 months in advance. Ideally 6 months in advance.
• Account portfolio evaluation and adjustment: at each end of quarter the account portfolio is evaluated and adjusted (evaluation in terms of results, share of wallet, ability to contact the account, profiling information, purchasing behavior, …)

Pipeline management

The opportunities are coming from 2 sources:

• Account management activity
• Lead generation engine activity

For both sources:

• Ensure each opportunity is qualified and transferred to channel partners following the lead routing defined by the country
• Perform a close follow-up on each open opportunity
• Get a deep understanding on each won / Lost reasons to be able to constantly increase the success rate

Data management & Reporting

• Update information on accounts and opportunities in CRM
• Ensure data accuracy on account portfolio and opportunities assigned to ISR
• Save disposition after each call in CRM
• If necessary, upload of opportunities in client's tools (Lead assign platform, ….)
• Reports to Team leader and client's counter part on own results, pipeline, accounts information, feedbacks on promotions on a weekly base

Perks & Benefits

• EPF, Socso & EIS
• Medical Leave & Annual Leave
• KPI Incentive
• Medical insurance
• Competitive salary package
• Training provided
• Fast career advancement opportunity
• 5 working days

Job Responsibilities

• Knowledge of basic financial, tax, and accounting principles.
• Check on petty cash returns from branches and issue reimbursement cheque.
• Check on staff expenses claim and input to staff claim template.

Perks & Benefits

• Commission and bonus

Job description:

• Responsible for monthly payroll administration to ensure salary payment is on time and accurate.
• Monitoring attendance record and process.
• Handling administration matters, eg: preparing HR contracts and letters
• Preparing monthly reports, eg: journal tax report, general lodge report, fund requisition worksheet, labour cost report etc.
• Handling leave management to ensure all processes and records are updated timely and accurately.

Job requirements:

• Candidate should possess at least a Diploma/Degree in Human Resource Management, Business Management, Business Administration or equivalent.
• At least 1-3 year(s) of working experience in managing full payroll administration.
• Experience in Construction payroll is an added advantage.
• Mandarin language proficiency is an added advantage.
• Meticulous, responsible person and have strong sense of urgency.
• Must be willing to work in Kota Damansara, Petaling Jaya.

Perks & Benefits

• Flexible working hours
• Medical insurance
• Meal provided 
• Parking covered 
• Personal development opportunities

To achieve sales profitability, growth and new market penetration within an assigned project and/or market, by effectively selling and promoting the Company’s products, Company’s reputation and/or related services.

Assist Head of Sales & Marketing in activities such as:-

• Sales Strategies and Targets
• Events, Activities and Preparing Sales Documentations
• Sales and Exhibitions
• Research and Project Development
• Pricing Strategy
• Advertising & Promotion
• Promotional Package
• Branding
• Budget and CRM
• Liaising with Solicitors and Bankers
• Handling Sales Enquiries
• Duty On-Site at Sales Gallery
• Attend Meeting as required
• Surveys Property Event and Launches
• Updating Competitor Study and Analysis
• Assist in Preparation of Sales Reports
• Reconciliation with Finance on Marketing Budget vs Expenses for handling projects
• Trouble shooting for Clients

Perks & Benefits

• Annual leave
• Medical
• Group Insurance 
• Uniform
• Mobile/Travel allowance

Job Tasks

• Identify and pursue sales opportunities
• Focus on growing and generating new business
• Manage and grow existing customers/accounts

Requirements

• SPM or Diploma in any field
• Good communication skill
• Preferable to have some sales experience

Job Description

Reporting to Operation Manager, you are going to support the order processing and ensure smooth deliveries to clients.

• Perform Purchase Orders / Quotation / Order Confirmation and etc into ERP system, ensure absolute accuracy particularly delivery dates, pricing, MOQ.
• Keep ERP system fully up-to-date with accurate information related to the customers, products and orders.
• Process and follow up customers’ sales orders and ensure on-time production and shipping schedules.
• Arrange sample purchase orders to clients.
• Process order invoices in a timely and accurate manner.
• Increase satisfaction with external customers.
• Coordinate and work with internal customers.
• Assist Sales Team on achieving sales turnover.

Requirement

• Diploma in Business Management or equivalent.
• At least 2 years working experience in Sale Coordinator or Customer Service fields.
• Good IT skills and proficient in MS applications (Word, Excel, PowerPoint and Outlook), experience in using ERP system will be an added advantage.
• Customer oriented, pleasant, pro-active and willing to learn.
• Self-starter, detail-minded, good analytical, strong problem-solving skill and well organized.
• Preferable fluent in English, Mandarin and Cantonese.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Medical insurance
• 5 day's work per week - Enjoy work-life balance
• Parking

JOB RESPONSIBILITIES:

• Analyze manufacturing costs and prepare any related reports
• Maintain and Computation of actual and standard costing
• Proactive analysis of variances between actual costing and standard costing
• Compile and analyze product related costing and reporting
• Calculate finished goods (FG) standard cost for selling price
• Work closely with various sourcing department to have BOM cost in time manner and accuracy
• To check and monitor BOM to maintain standard costs, selling price, product structures is accurate
•  Perform and coordinate monthly physical stock count for raw material and work in progress, review and verify stock report
• Responsible to prepare monthly cost consumption report
• Responsible to review and update standard cost change from time to time
• Involve in yearly budget calculation for raw material consumption report
• Strategic suggestions for process improvement
• Any ad hoc analysis and reporting assign by the superior.

JOB REQUIREMENTS:

• At least 2-3 years of working experience in the related field is required for this position.
• Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Finance/Accountancy or equivalent.
• Strong level of analytical skills, numeracy and costing understanding.
• Willingness to learn and ability to meet deadlines.
• Proven communications skills/ presentation skills with internal and external stakeholders.
• Knowledge or experience in Standard Costing will be an added advantage.
• Computer Literate – Strong Excel skills.
• Good Interpersonal competencies, attention to details and hands on person.
• Able to work independently and in the team with minimum supervision
• Preferable with ERP experience

Perks & Benefits

• Casual dress code
• Medical insurance
• Personal development opportunities
• Free parking

Job overview

We are seeking a reliable and ambitious Corporate Sales Executive to support us in expanding our business operations.

As a Sales Executive, your duties will involve identifying and pursuing new sales leads, negotiating agreements, and ensuring customer satisfaction for our corporate clients. If you possess outstanding communication skills and are confident in your ability to connect with prospective clients via email, Whatsapp and phone to showcase our products and services, we would love to hear from you.

Ultimately, your efforts will assist us in exceeding business objectives and promoting our company's rapid and lasting expansion.

Responsibilities

• Retaining current corporate clients and seeking out fresh business prospects with the goal of converting those prospects into sales.
• Conducting research to identify potential sales opportunities and assess customer requirements.
• Seeking sales opportunities through activities such as cold calling, social media platforms, networking, or having face-to-face meetings.
• Creating and delivering relevant presentations on products to clients to generate interest and leads.
• Analyzing sales data to identify trends, track performance, and adjust sales strategies accordingly.
• Negotiating, closing deals, handling complaints, and following up on any problems relevant to the sales or service.
• Collaborating with other teams within the organization, such as marketing, product development, and operations, to ensure that sales strategies align with the overall goals of the company.

Job requirement and skills

• Proven working experience as a Sales Executive or in a relevant role.
• Capable of working independently and taking initiative.
• A fast learner with a passion for sales.
• Result-oriented with a high level of self-motivation.
• Through understanding of marketing and negotiating techniques.
• Knowledge of MS Office
• Able to communicate in Mandarin, English, and Malay.

Benefits: 

Basic + Allowance + Commission + Performance Bonus

Average monthly Income: RM3000 – RM6000

Claimable expenses. For example, travel expenses and mileage

• Medical card
•  Monthly free product
• Weekly, Quarterly & Birthday meals
• Miscellaneous Allowance
• Performance Bonus
• Self-Development Opportunities
• Friendly and professional work environment
• EPF, Socso, EIS
• Annual Leave

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Central location