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The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.
Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 190+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.
Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you.
About the role
This is a great time to join our infrastructure engineering team as it embarks on a transformational journey to support the growth of our business. Reporting to our Service Operations Manager, you will be a key member of our fast-paced team.
Key Responsibilities:
To be successful in this role you will be an autonomous and proactive individual with a keen willingness to learn and continually increase your knowledge and skills through our well supported training program.
Having a great company culture is very important to The Missing Link. Keeping our team happy is one of our top priorities.
Here are some of the best things about working at The Missing Link:
Official account of Jobstore.
ABOUT US
The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.
Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 180+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.
Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you. The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.
The Role
We are looking for a motivated L2 Support Engineer with at least 2 years' experience providing Level 2 support who is ready to take their technical skills and client-focus to the next level by joining our growing Support Engineering team. To be successful in this role you are passionate about technology and love to work closely with colleagues and clients to deliver an exceptional 'service experience'. You understand the value and importance of IT to an organisation and can demonstrate the ability to analyse complex challenges to identify and implement a solution. You are well-organised, reliable and thrive working autonomously or in a team environment.
Whilst not essential, any of the following boxes you can tick earn you bonus points
A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.
Here are some of the best bits about working at The Missing Link and some the ways we try and maintain our staff happiness levels. Plus you get all the perks involved in working at our clients site.
Official account of Jobstore.
ABOUT US
The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.
Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 180+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.
Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you. The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.
THE ROLE
Exciting career opportunity for a technically strong Level 1 / Level 1.5 Service Desk Engineer looking to take the next step in their career as a IT Technical Support Lead to train and develop our growing team. To be successful in this role you will be someone who is passionate about delivering exceptional support to our customers whilst overseeing the day-to-day operations of our high-performing L1 Support Team. You will be an autonomous operator who takes pride in delighting our customers with your quality service, but who also inspires and can lead a team by example to a shared goal. You will oversee the day-to-day operations for the team including ticket management, technical escalations, advising on client processes & procedures and direction for the team as needed. The role will start as a full-time in-office position and after 3 months, can take one work day from home.
KEY RESPONSIBILITIES
1. Support Excellence
2. Quality Assurance
3. Technical Leadership
o Microsoft 365, User management including security and email support
o Networking, server and VPN
o Desktop apps and Microsoft suite
o PC hardware; network printers and other devices
o ITSM Tools; process and technical mindset
o Incident Management
o Problem Management
A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.
Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:
Official account of Jobstore.
About Us
The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.
Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 180+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.
Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you.
The Role
We are currently searching for an exceptional Content Marketing Specialist to join our team and report directly to our Head of Marketing. The position will lead The Missing Link's content & social strategy, development, and distribution across all platforms. This role is pivotal in enhancing our brand presence, engaging our target audience, and supporting our marketing and business objectives.
Responsibilities
A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.
Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:
Official account of Jobstore.
ABOUT US
The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.
Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 180+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.
Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you. The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.
KEY RESPONSIBILITIES
1. IT Services Support
2. Quality Assurance
3. Technical Lead
Whilst not essential, the following would be beneficial:
A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.
Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:
Official account of Jobstore.
About Us
The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.
Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 180+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.
Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you.
The Role
The Missing Link is seeking an experienced and skilled IT Project Consultant to join our esteemed Solutions Team. The ideal candidate will possess extensive knowledge of the IT Infrastructure industry (preferably MSP experience), with a minimum of 3 years of hands-on experience in the role. A broad understanding of technologies such as Microsoft, VMware, Veeam, and Mimecast is essential. We are looking for someone who has experience working within a project management framework, demonstrating proficiency in managing timelines, ensuring high-quality work, and delivering results within budget constraints.
This role presents an outstanding opportunity to join a rapidly expanding company in the infrastructure sector. As part of our team, you will receive ongoing training, mentoring, coaching, and support to facilitate your career development. If you are passionate about making a difference in the IT industry and thrive in a dynamic environment, we encourage you to apply and become a valuable member of our team.
Responsibilities
A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.
Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:
Official account of Jobstore.
About Us
The Missing Link have been operating in Australia for over 26 years with offices in both Sydney and Melbourne. With over 180+ staff, you will be joining a highly successful team which is set to grow.
Our core offerings include cyber security, hardware and software, resiliency, cloud, communications, infrastructure, consulting services and managed services.
Our Security division is one of the fastest growing Cyber Security businesses in Australia and is split into three service areas:
We're recognised as industry leaders and accredited to the highest levels in the design, delivery, and support of the latest technologies. We partner with market-leading global and local vendors to deliver world-class business outcomes through IT transformation. Today, The Missing Link is one of the most awarded IT companies in Australia.
We have a number of focus areas and specialisation within the SOC, these are:
The Role
The Missing Link Security Operations Centre provides 24x7 Managed Detection & Response (MDR) support to our clients across a variety of sectors. Day-to-day you will be responsible for the monitoring and triaging of alerts from market-leading MDR technologies, collaborating with our SOC Engineers, Red Team and our clients to develop, test and tune use cases through Purple Teaming exercises.
You will also be proactively supporting our clients and the Senior Security Analysts in responding to security incidents, through log and malware analysis, OSINT and researching the latest zero-day vulnerabilities.
We believe in investing in and developing our people through a variety of training and education programs. When you first come on board, you’ll be given a structured training and development plan that is tailored to you and your previous experiences. This will include a combination of industry qualifications as well as vendor-specific certifications specific to your role.
Essential:
Desirable:
• You are naturally curious and a self-starter. Tell us about how you build Cyber Labs and Ranges in your own time, or your latest research project.
• You listen to and follow podcasts and bloggers like Darknet Diaries, Recorded Future, @IT_SecGuru or @TheHackerNews. Tell us what r/ threads you’re currently tracking.
• You have exposure to Vulnerability Assessments or Penetration Testing professionally or through your own personal research. If you’ve started a CEH or OSCP certification, even better!
• Show us how you automate using PowerShell and Python. • You have COMPLETED, not started, certifications such as CompTIA Network+ and Security+ as well as core networking such as Cisco CCNA or CCNP.
A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.
Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:
Official account of Jobstore.
About Us
The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.
Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 180+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.
Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you.
The Role
The Missing Link is looking for an experienced and talented Security Engineer to join The Missing Link Security Engineering Team. The Security Engineer will have vast knowledge within the IT Security industry which includes at least five years hands-on experience as well as knowledge of a range of security products, technologies, and solution offerings.
Ideally you will have in depth CyberArk experience, have a strong security background and passionate to join our security practice taking part and leading security engineering projects.
This is an excellent opportunity to job a fast growing company within the cyber security space and to receive ongoing training, coaching and support to help you develop your career.
Responsibilities
The following (but not limited to) Security Engineer duties are expected to be carried out by the successful candidate:
The ideal candidate will have extensive CyberArk as well as security networking experience:
A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.
Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:
Official account of Jobstore.
About Us
The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.
Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 180+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.
Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you.
The Role
We are looking for an experienced Project Manager to join our solutions team.
The Project Manager is the interface between the client and technical delivery teams. You will be responsible for the project delivery from start to finish for our clients.
If you're looking to join an organisation that provides opportunities to excel and empowers you to contribute to the overall success of our clients, then this role is for you.
A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.
Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:
Official account of Jobstore.
The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.
Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business. Our people are our difference, and we are always looking for amazing talent to join our team.
About this Role:
The Missing Link is looking for an enthusiastic Sales Operations Executive to join our supportive team in Sydney. You will be provided with ongoing support, training and development to thrive and succeed in the role. As Sales Operations Executive you will be part of a team that supports the broader sales team (Account Managers and Business Development Managers) to provide exceptional service to our customers.
Primary duties are sales support functions including customer service, quoting and administration, licensing renewals, ensuring prompt and efficient procurement of goods and services, and maintaining strong relationships with clients and suppliers.
Responsibilities:
Great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.
Here are some of the best bits about working at The Missing Link:
Official account of Jobstore.
The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.
Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business. Our people are our difference, and we are always looking for amazing talent to join our team.
About this Role:
The Missing Link is looking for an enthusiastic IT Support Coordinator to join our high performing infrastructure IT team. Working closely with the Service Delivery Manager and wider Support team, you will be involved in ensuring that The Missing Link’s services are delivered reliably and efficiently, and align with client needs and commercial agreements. You will be provided with ongoing support, training and development to thrive and succeed in the role.
Key Responsibilities:
Service Delivery Coordination
Team Administration
Great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.
Here are some of the best bits about working at The Missing Link:
Official account of Jobstore.
About Us
The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.
Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 180+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.
Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you.
The Role
We currently have multiple career opportunities available for recent graduates looking to build their career in either accounting, IT project management or IT service delivery.
These entry-level positions will be ideal for highly motivated recent graduates with great energy and a passion for learning and development. All roles are full-time and based out of our office in Artarmon. To be successful in these roles you will have strong administrative and superior MS Office skills combined ideally with some experience working in an office environment.
A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities. Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:
Official account of Jobstore.
About Us
The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.
Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 180+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.
Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you.
The Role:
We are currently seeking a motivated Senior Security Architect to join our high performing cyber security practice. You will have experience with discussing, scoping, proposing, selling and delivering a range of projects for a range of clients from various industry verticals and will be a proficient Security Architect with expert knowledge of systems and/or networks and architectural frameworks and approaches. You will also ideally possess an IRAP Assessor certification.
Responsibilities
A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.
Here are some of the best bits about working at The Missing Link and some the ways we try and maintain our staff happiness levels:
Official account of Jobstore.
About Us
The Missing Link have been operating in Australia for over 26 years with offices in both Sydney and Melbourne. With over 180+ staff, you will be joining a highly successful team which is set to grow.
Our core offerings include cyber security, hardware and software, resiliency, cloud, communications, infrastructure, consulting services and managed services.
Our Security division is one of the fastest growing Cyber Security businesses in Australia and is split into three service areas:
We're recognised as industry leaders and accredited to the highest levels in the design, delivery, and support of the latest technologies. We partner with market-leading global and local vendors to deliver world-class business outcomes through IT transformation. Today, The Missing Link is one of the most awarded IT companies in Australia.
We have a number of focus areas and specialisation within the SOC, these are:
Defender: SOC Engineers who are responsible for the proactive management, maintenance and incidents involving security solution software and infrastructure
Hunter: SOC Analysts who conduct regular hunts through telemetry from various security solutions looking for IOCs and BIOCs
Watcher: SOC Analysts who triage and investigate alerts from various security solutions but primarily from EDR and SIEM
Responder: SOC Analysts who lead or contribute to the progression and resolution of Incident Response scenarios
A Day in the Life
The Missing Link Security Operations Centre provides 24x7 Managed Services (MS) support to our clients across a variety of sectors. Day-to-day you will be responsible for the monitoring, troubleshooting and L1 & L2 support for market-leading security technologies such as CyberArk, Fortinet, Cisco, Checkpoint, Proofpoint & more. You will also collaborate with our Security Architects, Engineers and clients to facilitate the transition from implementation project to managed service.
While most work will be supporting our clients during their hours of operation, you will also be required to assist the Senior SOC Engineers in responding to incidents. As well as working closely with our MDR Team to respond to and defend against malicious activity targeting our clients.
We believe in investing in and developing our people through a variety of training and education programs. When you first come on board, you’ll be given a structured training and development plan that is tailored to you and your previous experiences. This will include a combination of industry qualifications as well as vendor-specific certifications specific to your role.
The position can be based out of our Sydney or Melbourne offices.
Essential
Desirables
Education / Training Requirements:
Education / Training - Highly Desirable:
Great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.
Here are some of the best bits about working at The Missing Link:
Official account of Jobstore.
ABOUT US
The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.
Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 180+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.
Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you. The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.
THE ROLE
We are seeking a motivated L2 Systems Administrator - Team Lead who is passionate about delivering exceptional support to our customers and whilst overseeing the day-to-day operations of our high-performing Support Engineering team. To be successful in this role you will be an autonomous operator who can technically inspire and lead a team to a shared goal. You will oversee daily operations for the team including ticket management, technical escalations and direction for the team as needed. The role will start as a full-time in-office position and after 3 months, can take one work day from home.
KEY RESPONSIBILITIES
1. IT Services Support
2. Quality Assurance
3. Technical Lead
Whilst not essential, the following would be beneficial:
A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.
Here are some of the best bits about working at The Missing Link and some the ways we try and maintain our staff happiness levels:
Official account of Jobstore.
If you don't have a Malaysian citizenship, but are living in Malaysia or if you are planning to move to Malaysia and are looking for jobs that can sponsor you, it is up to each individual employer on how it handles international candidates. We encourage you to read our blog post to help provide more information: 7 Easy Steps to Find Jobs in Malaysia As A Foreigner.
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