Total 12 job vacancies by St Engineering Mission Software & Services Pte. Ltd.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

The Assistant Team Lead oversees a team of Software Engineers, guiding them through the entire software development lifecycle from analysis to deployment. They ensure adherence to project plans, maintain code quality, and provide technical assistance to customers while staying updated on emerging technologies and industry best practices. A strong background in software engineering, excellent leadership skills, and a commitment to delivering high-quality solutions are essential for success in this role.

Be Part of Our Success

• Lead a group of Software Engineer
• Execute full software development lifecycle
  Develop existing programs by analyzing and identifying areas for modification
• Integrate software components into a fully functional software system
• Develop software verification plans and quality assurance procedures
• Document, write operational documentation and maintain software functionality
• Deploy programs and evaluate feedback
• Comply with project plans
• Maintain and improve existing codebases and peer review code changes
• Investigate and use new technologies where relevant
• Provide a detailed level of technical assistance to the customers
• Support customers by responding within the designated SLA
• Investigate and troubleshoot issues, developing solutions for customers while understanding their needs
• Perform impact analysis and coordinate implementation
• Monitor and improve the system
• Carry out routine maintenance work
• Exceed customer expectations by providing outstanding customer service
• Proactively update customers and ensure they are satisfied with our support service
• Continually update technical knowledge and skills by attending in-house and external courses, reading manuals and accessing new applications
• Work closely with team members and Solution Architect
• Troubleshoot, debug and upgrade existing systems
• Maintain systems by monitoring and correcting software defects
• Improve system quality by identifying issues and common patterns, and developing standard operating procedures
• Enhance applications by identifying opportunities for improvement, making recommendations and designing and implementing systems
• Support Pre-sales and tender proposal.

Qualities We Value

• Proficiency in software engineering tools
• Ability to document requirements and specifications
• A passion for solving problems and providing workable solutions
• Strong analytical and reasoning skills with an ability to visualize processes and outcomes
• Proficiency in troubleshooting software issues and debugging a large codebase
• Outstanding all-round communication skills and ability to work collaboratively
• Advanced troubleshooting and debugging skills, with a passion for problem solving and investigation
• Demonstrated customer service experience or prior technical support experience; desire to go above and beyond in assisting customers
• Ability to manage and grow existing customer relationships by delivering high-quality support
• Commitment to providing the best experience possible for customers
• Experience in mission critical system is advantageous
• Technical expertise in the following areas is preferred:Ability to develop software in programming languages such as Java, C++
  Experience in various operating systems such as Windows, Linux
  Familiarity in databases such as MS SQL etc.
  Knowledge of algorithms and data structures
  

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Responsibilities:

• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to monitor and track progress
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Track project performance, specifically to analyze the successful completion of short and long-term goals

Requirements:

• Experience in managing one or more project(s) in relation to the command or dispatch systems is highly preferred
• Experienced in all stages of the project lifecycle, e.g. planning, requirements gathering, design documentation, testing and rollout.
• Experience in managing server infrastructure / systems integration / application development projects
• Possess technical understanding of various ICT technologies, and respective product integration and delivery methods.
• Experienced in implementing systems for the public sector will be a plus.
• Project Management Professional (PMP) / PRINCE II / CITPM certification is a plus

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

The Assistant Team Lead oversees a team of Software Engineers, guiding them through the entire software development lifecycle from analysis to deployment. They ensure adherence to project plans, maintain code quality, and provide technical assistance to customers while staying updated on emerging technologies and industry best practices. A strong background in software engineering, excellent leadership skills, and a commitment to delivering high-quality solutions are essential for success in this role.

Be Part of Our Success

• Lead a group of Software Engineer
• Execute full software development lifecycle
  Develop existing programs by analyzing and identifying areas for modification
• Integrate software components into a fully functional software system
• Develop software verification plans and quality assurance procedures
• Document, write operational documentation and maintain software functionality
• Deploy programs and evaluate feedback
• Comply with project plans
• Maintain and improve existing codebases and peer review code changes
• Investigate and use new technologies where relevant
• Provide a detailed level of technical assistance to the customers
• Support customers by responding within the designated SLA
• Investigate and troubleshoot issues, developing solutions for customers while understanding their needs
• Perform impact analysis and coordinate implementation
• Monitor and improve the system
• Carry out routine maintenance work
• Exceed customer expectations by providing outstanding customer service
• Proactively update customers and ensure they are satisfied with our support service
• Continually update technical knowledge and skills by attending in-house and external courses, reading manuals and accessing new applications
• Work closely with team members and Solution Architect
• Troubleshoot, debug and upgrade existing systems
• Maintain systems by monitoring and correcting software defects
• Improve system quality by identifying issues and common patterns, and developing standard operating procedures
• Enhance applications by identifying opportunities for improvement, making recommendations and designing and implementing systems
• Support Pre-sales and tender proposal.

Qualities We Value

• Proficiency in software engineering tools
• Ability to document requirements and specifications
• A passion for solving problems and providing workable solutions
• Strong analytical and reasoning skills with an ability to visualize processes and outcomes
• Proficiency in troubleshooting software issues and debugging a large codebase
• Outstanding all-round communication skills and ability to work collaboratively
• Advanced troubleshooting and debugging skills, with a passion for problem solving and investigation
• Demonstrated customer service experience or prior technical support experience; desire to go above and beyond in assisting customers
• Ability to manage and grow existing customer relationships by delivering high-quality support
• Commitment to providing the best experience possible for customers
• Experience in mission critical system is advantageous
• Technical expertise in the following areas is preferred:Ability to develop software in programming languages such as Java, C++
  Experience in various operating systems such as Windows, Linux
  Familiarity in databases such as MS SQL etc.
  Knowledge of algorithms and data structures
  

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

The Business Analyst is an entry to mid-level engineering professional who has a good understanding of requirements gathering methodologies and implementation approaches such as, Agile and Waterfall. The right candidate will perform requirements gathering workshops, to elicit requirements and develop user stories, with the objective to enable the software implementation team to design and deliver high valued software products to our clients.

Be Part of Our Success

• Participate in software engineering or data analytics projects as a business analyst to develop user stories or baseline requirements.
• Perform pre-preparation works to understand existing business processes and applications to improve the engagement readiness of requirements team prior to the onset of requirement gather workshops, design and conduct tests, surveys and/or field trips with clients
• Run requirement gathering workshops using a hybrid of traditional requirement gathering approach and Design Thinking methodology to effectively elicit requirements from clients;
• Apply Design Thinking methodology and tools to plan, design and facilitate workshops to derive current state gap and challenges, and future state design and solutions / projects
• Collect, analyse and draw insights and conclusions from requirements gathering workshop output to formulate and recommend potential solutions.
• Facilitate and participate in periodic dialogues between requirement and implementation teams to ensure adequate and accurate transfer of client requirements.
• Translate the requirement into product backlog which able to trace the requirement to subsequent test cases.
• Translate business requirement into test scenarios / test cases. Able to conduct and support user training and acceptance test with client.
• Participate in the validation and verification of the product (or product in development) to ensure that the product is built to fit the client needs.

Qualities We Value

• Hands on work experience of at least one project that adopts Design Thinking methodology for requirement gathering or derive insights
• Good stakeholder engagement and workshop facilitation skills
• Experience in facilitating design thinking workshops will be an advantage.
• Proficient in developing GUI prototypes using prototyping tools such as Figma, Adobe XD, will be an advantage.
• Desire to work in a highly collaborative environment.
• Good written and verbal communication skills; Ability to present and explain the technical aspects and benefits of business requirements in a clear and convincing manner to business users/sponsors
• Experience in regression test like Cucumber, Selenium is a plus

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Responsibilities:

• Standardize and develop necessary guidance, process and procedures to continuously improve incidents management, escalation and system monitoring.
• Responsible in tracking all incidents and service request /change requests logged by users in line with the agreed SLAs
• Providing level 1 technical support and helpdesk email enquiries to external users and proactively identify and manage potential problems and address enquiries to meet client satisfactions.
• Be an escalation point for all the requests and issue resolution
• Establish ITIL best practices through the entire service desk support processes.
• Work effectively and closely with Ops-Leads and Service Delivery Manager and carry out ad hoc IT operation assignments and tasks arise from projects or day-to-day operation.

Requirements:

• Familiar with MS365 esp. Word, Excel and Outlook
• Service oriented personnel that can handle high-pressure environment

Responsibilities:

• To receive and record technical and/ or application support and act as a level 1 support and provide investigation, diagnosis, resolution and recovery for application issues.
• To maintain overall ownership of issues and ensure that issues are resolved within service level agreement. Escalate priority issues to level 2 support if required.
• To perform systems administration/ maintenance and works toward continuous optimization of systems performance.
• To administer local development servers and environments, such as setup, configuration, user account management and backup management.
• To manage, coordinate, and implement software upgrades, patches, hot fixes on infrastructure managed.
• To provide occasional after hours support for routine preventive system maintenance (remote support).
• To perform database administration such as SQL Server
• To assist Technical Manager on any other tasks as instructed

Requirements:

• Knowledge & experience in handling network, database
• Adaptable to changes with a positive attitude
• Good interpersonal skills
• Self-driven and team player
• Strong verbal/written communication skills

Responsibilities:

• Resolve incidents within SLA timeframe and perform root cause analysis, finding to solve the problems.
• Escalate unsolvable incident/ problem to the Operation Lead or Service Delivery Manager.
• Escalate to OEM/ vendor / subcontractor for technical support.
• Implement service requests and change requests and complete all requests within SLA timeframe.
• Ensure deployments of approved patches/ releases/ configuration changes for operation system and system software are implemented to change request accordingly.
• Ensure proper backup of the administrated systems and performing system recovery if needed.
• Conduct regular testing to verify configuration or backup data.
• Maintain the configuration of the system.
• Support the integration of new technologies into existing environments.

Requirements

• Minimum 2 years relevant experience.
• Dynamic, customer oriented, diligent attitude with ability to work well in a fast-paced environment.
• Good analytical skills with ability to work with others to resolve problems.
• You will learn these technologies in this project, an added advantageous if you know any of them:
• Vulnerability Management Systems
• Reverse Proxy
• Patch Repositories (Patch Management, Patch Manager)
• AD Infra (MS AD, AWS AD etc)
• End Point Protection – Desktop, Clients
• Enterprise Backup
• Next Generation Firewall
• Privilege Access / Identify Management
• Infra Automation Platform
• AWS full suite

Responsibilities:

• Standardize and develop necessary guidance, process and procedures to continuously improve incidents management, escalation and system monitoring.
• Responsible in tracking all incidents and service request /change requests logged by users in line with the agreed SLAs
• Providing level 1 technical support and helpdesk email enquiries to external users and proactively identify and manage potential problems and address enquiries to meet client satisfactions.
• Be an escalation point for all the requests and issue resolution
• Establish ITIL best practices through the entire service desk support processes.
• Work effectively and closely with Ops-Leads and Service Delivery Manager and carry out ad hoc IT operation assignments and tasks arise from projects or day-to-day operation.

Requirements:

• Familiar with MS365 esp. Word, Excel and Outlook
• Service oriented personnel that can handle high-pressure environment

Responsibilities:

• To receive and record technical and/ or application support and act as a level 1 support and provide investigation, diagnosis, resolution and recovery for application issues. Training will be provided.
• To maintain overall ownership of issues and ensure that issues are resolved within service level agreement. Escalate priority issues to level 2 support if required.
• To perform systems administration/ maintenance and works toward continuous optimization of systems performance.
• To administer local development servers and environments, such as setup, configuration, user account management and backup management.
• To manage, coordinate, and implement software upgrades, patches, hot fixes on infrastructure managed.
• To provide occasional after hours support for routine preventive system maintenance (remote support).
• To perform database administration such as SQL Server
• To assist Technical Manager on any other tasks as instructed

Requirements:

• Knowledge & experience in handling network, database
• Adaptable to changes with a positive attitude
• Good interpersonal skills
• Self-driven and team player
• Strong verbal/written communication skills

Responsibilities:

• Responsible for deployment and operations of enterprise network security infrastructure including Firewall IPS, IDS Content Filtering Load balancer VPN Infrastructure.
• Excellent knowledge of core network services (DNS, SNMP, SMTP, NTP, syslog, HTTP).
• Responsible for handling day to day operational tasks checklists and performing scheduled activities assigned
• Attending to the tickets assigned to the queue monitoring for services adhering to the Incident AND change management process.
• Experience working with systems from one or more of the following major brands of firewall: Checkpoint, CISCO ASA, Sourcefire, Palo Alto, Fortinet, CISCO Systems, Juniper Networks, F5 Networks.
• Hands on experience of Firewall CISCO ASA Checkpoint, Fortinet VPN Technologies and experience in managing on Load Balancers reverse proxy Web Application Firewalls.

Requirements:

• 2-5 years of relevant experience working in Network Security Operations environment.
• Troubleshooting DDI (DNS, DHCP, IPAM).
• Advance knowledge on F5 Load Balancers platforms for application delivery and a deep understanding of network design.
• Knowledgeable in basic SSL Devices Security.
• Familiarity with common industry test equipment (Cisco Switches/Routers)
• Good understanding of ITIL methodology, in-depth knowledge in incident, change and problem management process.
• CCNA / CCNP / CISSP/ CCIE / CCSE – Security would be an added advantage

Responsibilities:

• Resolve incidents within SLA timeframe and perform root cause analysis, finding to solve the problems.
• Escalate unsolvable incident/ problem to the Operation Lead or Service Delivery Manager.
• Escalate to OEM/ vendor / subcontractor for technical support.
• Implement service requests and change requests and complete all requests within SLA timeframe.
• Ensure deployments of approved patches/ releases/ configuration changes for operation system and system software are implemented to change request accordingly.
• Ensure proper backup of the administrated systems and performing system recovery if needed.
• Conduct regular testing to verify configuration or backup data.
• Maintain the configuration of the system.
• Support the integration of new technologies into existing environments.

Requirements

• Minimum 2 years relevant experience.
• Dynamic, customer oriented, diligent attitude with ability to work well in a fast-paced environment.
• Good analytical skills with ability to work with others to resolve problems.
• You will learn these technologies in this project, an added advantageous if you know any of them:
• Vulnerability Management Systems
• Reverse Proxy
• Patch Repositories (Patch Management, Patch Manager)
• AD Infra (MS AD, AWS AD etc)
• End Point Protection – Desktop, Clients
• Enterprise Backup
• Next Generation Firewall
• Privilege Access / Identify Management
• Infra Automation Platform
• AWS full suite

Responsibilities:

• Define, deploy and manage system-based workloads, security and compliance controls.
• Monitor, analyse and identify infrastructure for vulnerabilities, and applying appropriate mitigations and resolution.
• Regularly review existing services and keeping up to date with industry trends and new cloud offerings, to prepare proposals and recommendations for enhancements and new capabilities.

Requirements:

• Diploma / Degree or its equivalent with proven technical knowledge and expertise.
• Knowledge in Bash/ Powershell scripting is preferred.