Total 13 job vacancies by Pan-malayan Pharmaceuticals Pte Ltd

Job Responsibilities and Duties

• Analyse sales of customers and do preparatory work before contacting customers
• Maintain and update customer profile & meeting/follow ups in CRM system
• Follow up in timely manner on all customers’ queries and co-ordinate closely with colleagues
• Contribute feedback and ideas in strategy and activity-planning to get more sales from customers
• Achieve targets set by principals keen to use our Tele-Concierge services
• Support the Commercial team for product quotations, price negotiations and set-up of prices in the Dynamics 365 Business Central system
• Other tasks and duties as and when assigned

Job Requirements

• Minimum A-Level or Diploma equivalent
• Have at least 2 years of relevant working experience, industry selling experience ideal
• Sales-oriented & ability to close sales orders over the phone aggressively
• Be extroverted, expressive and attentive in communications & engagements with customers
• Willing to share feedback and ideas to enhance our overall service for all our customers

Your Team:

At WellAway Pharmacy, we are revolutionizing healthcare landscapes in Asia through technology and innovation. Beyond being Singapore's first and largest Digital Pharmacy, we deliver novel health-tech solutions to medical professionals and patients across the region.

Your role as our Sales & Marketing Specialist encompasses strategic planning, marketing expertise, driving sales, and fostering robust customer relationships. Your primary objective is allying with our business development units to amplify WellAway’s local and regional growth in online and offline pharmacy services.

Key Responsibilities:

• Sales Leadership: Design and implement salesforce strategies (offline and online) through direct engagement with clients and executing consultative sales to achieve sales targets.
• Partner Relations: Build excellent rapport and long-lasting relationships with clinics, doctors, partners, and clients.
• Marketing Management: Design and implement marketing strategies (offline and online) for customer acquisition and brand building in line with business goals.
• Analytics Reporting: Create and present reports on sales performance, goals, and potential for new business opportunities in emerging markets and market shifts in digital pharmacy.

Your Experience:

• Degree, Diploma, or equivalent experience/certifications in business, marketing, or healthcare. Proven experiencein direct sales or marketing in pharmaceutical or healthcare industry is advantageous.

Your Skills:

• Relations Centric: Strong interpersonal communication and networking skills, with motivated self-development personality and comfortable functioning independently.
• Entrepreneurial Spirit: Experience working within a startup environment. Embrace dynamism, resilience, and adapt well to challenges, driving results in a fast-paced setting.
• Health-Tech Interest: Enthusiastic about innovative applications of technology in local and regional healthcare contexts.

Job Responsibilities and Duties

• Perform all store transactions with ERP system
• Keeping track of all store related activities
• Maintain and manage accurate information on incoming, outgoing and in process materials and finished goods
• Improve existing inventory system
• Coordinate the transfer of inventory to and from external vendors
• Communicate with vendors and suppliers on delivery and completion date
• Communicate with relevant department on status of inventory
• Keeping all inventory items in good and correct manner
• Attend to other ad-hoc duties as assigned.

Job Requirements

• Minimum qualification of N-Level
• Minimum 2 years work experience in similar role
• Fluent communication in English and Mandarin / Chinese
• Ability to adapt in fast-paced and diversed work environment
• Problem solver who is able to improve systems and processes

Job Responsibilities

• Processing of Chain Pharmacies orders on daily basis, and informing customers should there be any short expiry items/no stock
• Processing of Purchase Order via email & fax
• Calling of customers regarding their orders when required
• Releasing of ad-hoc Blanket orders as requested
• Processing of Credit Note Return and Sales Exchange request
• Preparing of Deliver Order when needed
• Coordinating between store & customers for prompt delivery of orders
• Coordinating with finance to ensure timely payment and releasing of customers’ goods
• Other related duties as assigned

Job Requirements

• Candidate must possess at least a N’ Level
• Meticulous and fast learner
• Strong communication skill with pleasant personality
• Ability to work under pressure
• Proficient in computer skills, knowledge of Microsoft AX Dynamics will be an advantage

Job responsibilities & Duties

• Physical picking & packing for 3PL client’s orders and incoming shipments
• Planning delivery for 3PL orders
• Co-ordination of delivery with Drivers and 3PL
• Processing of orders for 3PL clients
• Processing of e-commerce orders
• Any other duties assigned by superior / management

Job requirements

• Candidate must possess at least O Level certificate
• At least 1 year of working experience in related field
• Prior experience in the pharmaceutical industry will have an added advantage
• Good team player

Job Responsibilities and Duties

• Speaking with clients over the phone and online.
• Understanding client needs and objectives.
• Addressing enquiries and resolving concerns efficiently and proactively.
• Processing client orders or complaints.
• Building client relationships.
• Documenting calls and filing written reports.
• Reporting to a group manager and working with the team to achieve targets.
• Attending meetings and training programs.
• Prepare monthly reports such as

1. Stock balance reports and billing reports for 3PL & 4PL clients
2. Sample report for Inter-company
3. Warehouse utilisation report (Migrant to Power BI)
4. Secondary assembly services billing for Inter-company

• Support in business development efforts through maintenance of customer satisfaction and solutioning of value creation opportunities (3PL & 4PL).
• Review 3PL, 4PL, inter-company W&D agreements and assist in preparing agreements.
• Attend to other ad-hoc duties as assigned.

Job Requirements

• Have obtained at least a GCE 'O' or 'N' Level.
• Preferable with at least 1 year of call centre experience in any industry
• Proficient in Microsoft Excel
• Power BI and Business Central will be added advantage.
• High-level written and verbal communication skills.

Job Description:

DocMed Technologies is a subsidiary of Hyphens Group leading the healthtech/pharmatech revolution in Asia. We are searching for an experienced and dynamic E-Commerce Manager to spearhead the growth of our E-Commerce business. As the E-Commerce Manager, you will be responsible for overseeing all aspects of our E-Commerce operations, from strategic planning to execution. Your primary objective will be to drive expansion of the marketplace, continuously improve user experience, and maximize profitability.

Key Responsibilities:

Strategic Leadership: Lead the development and execution of E-Commerce strategy and digital roadmap to achieve business objectives.

Commercial Operations: Oversee the entire commercialization and operation of our E-Commerce business, ensuring seamless functionality and optimal performance.

Partnership Management: Build and nurture relationships with key partners to drive collaboration and maximize growth opportunities

Content Strategy: Devise and implement a comprehensive content strategy, including promotional campaigns aimed at increasing transaction volumes and fostering customer engagement.

Financial Management: Take full accountability for the E-Commerce Profit & Loss (P&L), driving revenue growth and cost optimization initiatives.

Team Leadership: Lead and manage a cross-functional team, fostering a culture of collaboration, innovation, and excellence.

Requirements:

Experience: Business leader with 7- 10 years of proven success in E-Commerce management, preferably within the healthcare industry (Pharmaceuticals, Consumer Health, Medical Devices).

Industry Knowledge: Deep understanding of healthcare professionals (HCPs) and healthcare organizations (HCOs), including their needs, preferences, and purchasing behaviour.

Technological Proficiency: Technologically savvy with a focus on user experience, adept at leveraging technology to enhance E-Commerce operations and customer experience. Stays at the forefront of technological advancements.

Business Acumen: Strong business acumen with the ability to develop and execute strategic initiatives that drive revenue growth and profitability.

Entrepreneurial Spirit: Has experience launching or working in a start-up environment. Embraces dynamism, is resilient and unfazed by failure. Has the ability to adapt to challenges and drive results in a fast-paced environment.

Job Responsibilities and Duties

• Support the Operations Manager in the monitoring and analysis of performance data such as KPI and productivity reports, as well as financial data such as billing reports and account P&L.
• Prepare the warehouse operational report and ensure actual cost are kept within budget.
• Identify opportunities and implement cost-saving initiatives to reduce operational costs without compromising service level.
• Assist team member to provide creative and innovative approaches to solve different kinds of supply chain problems.
• Collaborate with different team members to fine-tune existing solutions within the warehouse or implement new software.
• Assist in determining the factors of errors in Business Central and provide solutions for rectification.
• Spearhead continuous improvement projects within the warehouse, from process gap identification to solution design and implementation, as well as operational change management.
• Work closely with large datasets to retrieve data and compile it into digestible and actionable dashboards for effective decision making.
• Proactively monitor the trends in the reports, understand the changes on the warehouse utilisation or operational environment and work together with Operations Manager to explore reasons behind and actions to drive performances accordingly.
• Prepare Jet Reports for departments if needed and assist in resolving the Jet Reports issues (Will be migrating to Power BI).
• Prepare monthly reports such as
• Stock balance reports and billing reports for 3PL & 4PL clients
• Sample report for Inter-company
• Warehouse utilisation report (Migrant to Power BI)
• Secondary assembly services billing for Inter-company
• Support Operations Manager in business development efforts through maintenance of customer satisfaction and solutioning of value creation opportunities (3PL & 4PL).
• Review 3PL, 4PL, inter-company W&D agreements and assist in preparing agreements.
• Review external warehouse agreements and assist in renewing.
• Attend to other ad-hoc duties as assigned.

Job Requirements

• Bachelor's degree from an accredited university or college in computer science.
• Work experience as a data analyst or in a related field.
• Ability to work with stakeholders to assess potential risks.
• Proficient in Microsoft Excel (including pivot tables)
• Power BI and Business Central will be a plus
• Detailed oriented and numbers driven.
• Good understanding of the value creation in supply chain with respect to the overall business objective.
• Ability to analyze existing tools and databases and provide software solution recommendations.
• High-level experience in methodologies and processes for managing large-scale databases.
• Demonstrated experience in handling large data sets and relational databases.
• Understanding of addressing and metadata standards.
• High-level written and verbal communication skills.

Your Team:

At WellAway E-Pharmacy, we are revolutionizing healthcare and pharmacy landscapes in ASEAN through technology and innovation. Beyond being Singapore's first and largest E-Pharmacy & Digital Pharmacy, we strive to deliver novel healthcare solutions to medical professionals and patient communities across the region at the highest standards.

To support our local and regional growth, we are looking for a Sales and Marketing Specialist to join our Business Development team.

Responsibilities:

• Support E-Pharmacy business unit to achieve growth and hit sales/business targets by expanding customer base and building brand awareness.
• Build excellent rapport and long-lasting customer relationships by engaging customers and understanding their needs.
• Understand E-Pharmacy key operations in relation to local healthcare landscapes, to plan and support marketing activities.
• Actively seek out new sales opportunities and identify emerging markets / market shifts while being aware of new products and competition status.
• Assist in sales reports, forecasts, and operational tasks as required.

Job Requirements:

• Degree or Diploma holder in business or healthcare-related discipline, or equivalent experience/certifications.
• 1-3 years experience in direct sales and/or marketing in pharmaceutical or healthcare industry is advantageous.
• Motivated individual with strong interpersonal skills, and comfortable functioning independently in a fast-paced environment.
• Team player with responsibility, initiative, and open to contributing ideas.
• Class 3 / 3A driving license with own vehicle preferred.

Job Responsibilities & Duties

• Assist to execute daily production control activities, such as Production Scheduling, Line Balancing and manpower planning.
• Assist to execute daily quality control activities, such as Adherence to all SOP requirements as per respective regulatory guidelines GMP, Halal, GDP Medical Device & Therapeutic products.
• To ensure documentation and records are proper and complete.
• To ensure housekeeping & cleaning of the production equipment’s and facilities are completed.
• To carry out production activities as per production operators and hand packers.
• To execute maintenance activities.
• Any other duties assigned by superior / management.

Key Performance Indicators

• Ensure daily production targets are carried out and timely and accurately
• Ensuring all documents and records are accurate and complete.
• Ensure production equipment’s and facilities are carried out daily.

Job Responsibilities & Duties

• Assist to execute daily production control activities, such as Production Scheduling, Line Balancing and manpower planning.
• Assist to execute daily quality control activities, such as Adherence to all SOP requirements as per respective regulatory guidelines GMP, Halal, GDP Medical Device & Therapeutic products.
• To ensure documentation and records are proper and complete.
• To ensure housekeeping & cleaning of the production equipment’s and facilities are completed.
• To carry out production activities as per production operators and hand packers.
• To execute maintenance activities.
• Any other duties assigned by superior/management.

Key Performance Indicators

• Ensure daily production targets are carried out and timely and accurately
• Ensuring all documents and records are accurate and complete.
• Ensure production equipment’s and facilities are carried out daily.

Job Description

• Ensure accuracy in picking and packing of products
• Perform return of products
• Preparing of secondary repackaging billing
• Assure the timely fulfilment of orders on a daily basis
• Assist our logistics team in picking & packing, when required
• Perform duties of a checker to ensure accuracy of picked products, when necessary
• Perform QC check on products, when necessary
• Assist with the replenishing of stocks in active store
• Ensure cleanliness of store area through consistent housekeeping
• Take on other related duties as assigned

Requirements

• Preferably GCE ‘O’ level certificate and IT literate
• Those with at least 1 year experience in stores dealing with pharmaceutical products will have an added advantage
• Good team player

Duties

• Picking & packing for 3PL client’s orders and incoming shipments
• Planning delivery for 3PL orders
• Co-ordination of delivery for with Drivers and 3PL
• Processing of orders for 3PL client’s
• Processing of e-commerce orders
• Any other duties assigned by superior / management

Requirements

• Candidate must possess at least O Level certificate
• At least 1 year of working experience in related field
• Prior experience in the pharmaceutical industry will have an added advantage
• Good team player