Total 1,092 job vacancies by Nordstrom

Job Description

If you are results oriented, a team leader, and thrive in a commissioned sales environment, this is the place for you to build your career. As a member of our beauty team, you’ll play a dual role—part artist, part teacher.

A day in the life…

• Build long-lasting relationships with customers who have a passion for the latest cosmetics, beauty and fragrance trends. From greeting them in the store and suggesting new styles to checking in with them later and inviting them to exclusive events and promotions
• Give honest, tactful feedback and guidance to customers on beauty products
• Set and exceed company and personal sales goals while supporting the goals of the team
• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media)
• Build and maintain strong vendor relationships to maximize business results
• Manage the scheduling and execution of vendor events and promotions
• Be a great team player by doing your part to keep the department ready for its close-up, including stocking, re-merchandising, display, merchandise transfers and light cleaning

You own this if you have…

• Competitive drive and entrepreneurial confidence to succeed in a commission-based environment
• The ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment
• Excellent communication and interpersonal skills
• A high level of ownership, accountability and initiative
• The ability to work a flexible schedule based on business needs, including evenings and weekends

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Job Description

Asset Protection Agent

The ideal Asset Protection Agent prevents the loss of company property while maintaining a safe business environment. Supports store efforts in providing the best customer service within a controlled environment to support maximum sales at the highest profit rate attainable. Under general supervision and established procedures, the Asset Protection Agent detects and apprehends shoplifters and dishonest employees.

A day in the life…

• Maintain the general safety and security of customers, employees, and the store
• Respond to and report all store security and emergency situations
• Monitor and conduct surveillance of customer behavior for indicators of theft
• Conduct external and internal investigations utilizing available information to track, mitigate and resolve theft
• Monitor, conduct surveillance and educate store employees on indicators of Organized Retail Crime (ORC) activity, grab & runs and high impact theft
• Conduct investigations of fraudulent gift card and credit card activity
• Reduce and control loss of inventory through audits, training, and store awareness
• Recover stolen merchandise and apprehend individuals for theft and illegal activity while following all safety precautions
• Prepare and submit prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other illegal activities, 
• Monitor and interpret key performance indicators (KPIs) and exception-based reporting to help reduce loss, proactively identify trends, and root cause in high shrink locations
• Testify in court concerning any case, criminal or civil, wherein the company is a party of interest to which the Asset Protection Agent is summoned

You own this if you have…

• The ability to make, and be accountable for, decisions in a fast-paced environment
• Have solid verbal and written skills
• Good interpersonal skills
• A calm demeanor when dealing with safety issues, including dealing with individuals who engage in aggressive behavior
• Accountability, initiative, and a high level of ownership
• The ability to work a flexible schedule based on business needs
• Meet any local licensing requirements
• Experience in investigative, asset protection and security procedures (preferred)

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

California: $23.05 - $23.95 hourly

Job Description

The ideal Nordstrom Rack team member enjoys working in a fast-pace, high-energy environment.

A day in the life…

• Keep the customer experience quick, easy and fun while helping customers uncover the great deals they're looking for 
• Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor  
• Share your love of fashion and tell customers all about upcoming events, our Nordstrom gift cards, Nordstrom RewardsTM program and mailing list
• Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
• Work with the team to ensure the sale’s floor stays "runway ready" through re-merchandising and straightening throughout the day

You own this if you have…

• Enthusiasm and a sense of adventure, see the glass as half full 
• Accountability, initiative and a high level of ownership
• Organizational skills, attention to detail and ability to prioritize multiple tasks
• A calm head in a busy retail environment 
• Solid math, verbal and written communications skills
• The ability to work a flexible schedule based on business needs

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Job Description

The ideal Nordstrom Rack team member enjoys working in a fast-pace, high-energy environment.

A day in the life…

• Keep the customer experience quick, easy and fun while helping customers uncover the great deals they're looking for 
• Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor  
• Share your love of fashion and tell customers all about upcoming events, our Nordstrom gift cards, Nordstrom RewardsTM program and mailing list
• Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
• Work with the team to ensure the sale’s floor stays "runway ready" through re-merchandising and straightening throughout the day

You own this if you have…

• Enthusiasm and a sense of adventure, see the glass as half full 
• Accountability, initiative and a high level of ownership
• Organizational skills, attention to detail and ability to prioritize multiple tasks
• A calm head in a busy retail environment 
• Solid math, verbal and written communications skills
• The ability to work a flexible schedule based on business needs

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

California: $16.65-$17.35 hourly

Job Description

The ideal Nordstrom Rack team member enjoys working in a fast-pace, high-energy environment.

A day in the life…

• Keep the customer experience quick, easy and fun while helping customers uncover the great deals they're looking for 
• Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor  
• Share your love of fashion and tell customers all about upcoming events, our Nordstrom gift cards, Nordstrom RewardsTM program and mailing list
• Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
• Work with the team to ensure the sale’s floor stays "runway ready" through re-merchandising and straightening throughout the day

You own this if you have…

• Enthusiasm and a sense of adventure, see the glass as half full 
• Accountability, initiative and a high level of ownership
• Organizational skills, attention to detail and ability to prioritize multiple tasks
• A calm head in a busy retail environment 
• Solid math, verbal and written communications skills
• The ability to work a flexible schedule based on business needs

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Job Description

Our Supply Chain team is committed to providing excellent service to our customers by accurately and efficiently processing orders, returns, and providing shipments to the store.  Strong clear communication skills and the ability to remain flexible throughout the workday is a must.  

 

A day in the life… 

• Support the business by ensuring inventory and orders are accurately audited, processed, assembled, efficiently packed and shipped 

• Comply with job rotation and work where designated with the department and building  

• Material handling – repetitive bending, reaching, standing, walking and lifting 50lb boxes 

• Complete receiving and/or shipping documentation, as required 

• Utilize best practices following standard operating procedures and reference aids, continuously looking for areas of improvement and communicating suggestions to leadership as appropriate 

• Research and resolve issues using appropriate resources 

 

You own this if you have… 

• The ability to repetitively bend, reach, stand, walk and lift 50lb boxes without difficulty 

• The ability to work independently as well as collaboratively 

• A commitment to teamwork through relationship building, reliability and collaboration 

• The ability to drive productivity through the efficient use of time and a commitment to strong results 

• Excellent attendance and punctuality 

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Job Description

The ideal logistics processor is independent, motivated, results oriented and committed to providing outstanding customer experiences every day.

Early Shift Details - 4AM-8AM Part Time or 4AM-1PM Full Time
 

A day in a Life…

• Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
• Fulfill customer orders in a timely manner following quality standards
• Prepare and ship customer’s orders following quality, packing and shipping standards
• Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
• Assist in maintaining clean and organized selling floors and stockrooms
• Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures

You own this if you have…

• A high level of ownership, accountability and initiative
• Had success working in a fast-paced environment thanks to your ability to prioritize multiple tasks
• Organizational skills and attention to detail
• The skills to use of a variety of technology and new computer applications
• The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds
• The ability to work a flexible schedule based on business needs

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Job Description

The ideal barista is motivated, outgoing and committed to providing outstanding customer service every day.

A day in the life…

• Prepare and serve beverages and food items consistently by adhering to all recipe standards, while also delivering exceptional customer service
• Be knowledgeable and enthusiastic about coffee, tea and drink preparation and products
• Assist with setup, cleanup, stock work and handling of food items

You own this if you have…

• The ability to communicate clearly and professionally with customers and coworkers
• Thrived in a fast-paced environment and embraced working a flexible schedule
• A food handler’s card where required by local and state regulations
• 1+ year experience in food service/hospitality is preferred

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Job Description

The ideal Salesperson is passionate about fashion and styling and has the ability to cultivate and grow a customer following, both digitally and in-store. 

A day in the life… 

• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media) 
• Build lasting relationships with customers   
• Give the best service to our customers on their terms  
• Provide honest and confident feedback to customers about style and fit 
• Seek fashion and product knowledge to build your expertise 
• Work with the team to keep the department customer ready, which means filling orders, stocking, re-merchandising, price markdowns, and light cleaning 
• Grow relationships by opening new Nordstrom Rewards program accounts  
• The hours and schedule for this position will vary by week depending on business needs 
• This role may require you to be flexible to occasionally performing work/duties in a department other than the one you were hired into  

You own this if you have… 

• Excellent communication and people skills  
• A self-motivated, goal oriented focus 
• Strong interest to use networking and technology to achieve sales goals 
• The ability to excel in a team environment  
• The ability to prioritize multiple tasks in a fast-paced environment 
• Organization and follow through 
• The ability to work a flexible schedule based on business needs 

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Job Description

The ideal logistics processor is independent, motivated, results oriented and committed to providing outstanding customer experiences every day.

A day in a Life…

• Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
• Fulfill customer orders in a timely manner following quality standards
• Prepare and ship customer’s orders following quality, packing and shipping standards
• Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
• Assist in maintaining clean and organized selling floors and stockrooms
• Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures

You own this if you have…

• A high level of ownership, accountability and initiative
• Had success working in a fast-paced environment thanks to your ability to prioritize multiple tasks
• Organizational skills and attention to detail
• The skills to use of a variety of technology and new computer applications
• The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds
• The ability to work a flexible schedule based on business needs

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Job Description

The ideal Salesperson is passionate about fashion and styling and has the ability to cultivate and grow a customer following, both digitally and in-store. 

A day in the life… 

• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media) 
• Build lasting relationships with customers   
• Give the best service to our customers on their terms  
• Provide honest and confident feedback to customers about style and fit 
• Seek fashion and product knowledge to build your expertise 
• Work with the team to keep the department customer ready, which means filling orders, stocking, re-merchandising, price markdowns, and light cleaning 
• Grow relationships by opening new Nordstrom Rewards program accounts  
• The hours and schedule for this position will vary by week depending on business needs 
• This role may require you to be flexible to occasionally performing work/duties in a department other than the one you were hired into  

You own this if you have… 

• Excellent communication and people skills  
• A self-motivated, goal oriented focus 
• Strong interest to use networking and technology to achieve sales goals 
• The ability to excel in a team environment  
• The ability to prioritize multiple tasks in a fast-paced environment 
• Organization and follow through 
• The ability to work a flexible schedule based on business needs 

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Job Description

The ideal line cook is motivated, results oriented and committed to providing outstanding customer service every day. 

 

A day in the life… 

• Prepare food items consistently and adhere to all recipe standards 

• Maintain a safe working environment by using proper food handling skills and food safety guidelines  

• Complete kitchen tasks such as line setup, food preparation, cleanup and breakdown 

• The hours and schedule for this position will vary by week depending on business needs 

 

You own this if you have… 

• The ability to communicate clearly and professionally with customers and coworkers 

• Successfully thrived in a fast-paced environment  

• The ability to work a flexible schedule 

• A food handler’s card where required by local and state regulations 

• 1+ year experience in food service/hospitality (preferred) 

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Washington: $25.40-$26.40 hourly

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf

Job Description

Financial Svcs Spec 1 – Job Description

For over 100 years, Nordstrom has created a reputation of Legendary Customer Service.  As a Financial Services Specialist, you will be an Ambassador for Nordstrom, handling phone calls from customers in a virtual environment. 

A successful candidate is compassionate, empathetic, enthusiastic, solutions-oriented, and committed to upholding the tradition of Nordstrom’s Legendary Customer Service.  Our Financial Services Specialists embrace technology and feel confident and comfortable working autonomously in a virtual environment.  

This role is a fully remote, work from home position. Candidate location restrictions apply. Nordstrom is able to offer remote employment of this position in: Nevada

Hours of Operation: 365 days a year, 5:00AM-12:00AM (midnight) PST

Shifts:

• Full-time positions
• Set schedules available at time of offer
• Morning, afternoon, and evening shifts – start times available depend on business needs
• Expect to work at least one weekend day per week
• Schedule flexibility is required and expected, including scheduled overtime during peak periods and holidays  

Orientation: 1 week (Tuesday – Friday), 7:00AM – 4:00PM PST

Training: 7 weeks, (Monday – Friday) 7:00AM – 4:00PM PST

• Must successfully complete a two-tiered training program

Pay:

• Eligible to earn incentive once graduated from training
• Shift differential pay available
• Work from home subsidy $50/month

A day in the life…

• Answer complex inbound account inquiries by applying advanced knowledge of Visa, Retail, Debit, Loyalty Program and Gift Card products, including escalated customer, store and helpline calls
• Troubleshoot customer inquiries regarding online enrollment, password, sign-on issues and other online related questions
• Enter and review new account applications from multiple channels: stores, online and/or customers responding to promotional invitations
• Process and review register referrals, Nordstrom.com transactions, and credit line increase requests and payments
• Perform other duties as assigned

You own this if you have…

• 1+ years of experience in customer service
• A quiet, distraction free, secure workspace (work cannot be done outside of declared home office)
• The ability to work your entire shift using a computer while stationed at a desk, wearing a headset, and can turn on the camera when requested by leadership
• The ability to work a flexible schedule based on department needs, including nights and weekends
• Reliable Internet connection with minimum required speeds of 5 MB/s upload and 50 MB/s download. Internet connection must be wired to modem; wireless internet connection not permitted.
• Clear and professional communication skills with customers and co-workers, both verbally and written
• The ability to handle a high volume of calls with detail and accuracy while delivering an excellent customer experience  
• A high level of self-motivation, the ability to work autonomously with minimal supervision in a virtual environment 
• Demonstrated computer experience and technical troubleshooting acumen, as well as the ability to navigate through multiple systems at once with dual monitors 
• The ability to work with integrity and respect confidentiality 
• The ability to independently apply strong analytical, problem-solving and decision making-skills

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Nevada: $16.50-$28.00 hourly

Job Description

The ideal Salesperson is passionate about fashion and styling and has the ability to cultivate and grow a customer following, both digitally and in-store. 

A day in the life… 

• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media) 
• Build lasting relationships with customers   
• Give the best service to our customers on their terms  
• Provide honest and confident feedback to customers about style and fit 
• Seek fashion and product knowledge to build your expertise 
• Work with the team to keep the department customer ready, which means filling orders, stocking, re-merchandising, price markdowns, and light cleaning 
• Grow relationships by opening new Nordstrom Rewards program accounts  
• The hours and schedule for this position will vary by week depending on business needs 
• This role may require you to be flexible to occasionally performing work/duties in a department other than the one you were hired into  

You own this if you have… 

• Excellent communication and people skills  
• A self-motivated, goal oriented focus 
• Strong interest to use networking and technology to achieve sales goals 
• The ability to excel in a team environment  
• The ability to prioritize multiple tasks in a fast-paced environment 
• Organization and follow through 
• The ability to work a flexible schedule based on business needs 

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Washington: $20.55-$20.55 Hourly

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf

At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%.  The commission Beauty and Men’s Fragrance sales roles typically receive is 3%.

Job Description

Nordstrom has an opportunity available for a highly motivated, customer obsessed, and results oriented Program Manager, Sr. supporting our Reverse Supply Chain (RSC)  team.  Our RSC team plays a critical part within our Supply Chain that focuses on creating a Reverse network that achieves customer experience goals while delivering business fundamentals for managing a critical flow of inventory back into the Supply Chain or back to our Vendors. This individual will be focused on improving our customer returns experience and report directly to the Director, Reverse Supply Chain.  As the PM Sr, you will be responsible to driving efficiencies and delivering customer experience program excellence at scale through digital returns that help customers LOOK THEIR BEST and FEEL GOOD.  You will be at the forefront of our commitment to exceptional customer experiences through innovative solutions and seamless returns. 

 The ideal candidate will play an integral part in our customer digital returns experience by working on projects such as reducing return rates across the network, onboarding a 3rd party solution and aligning return reason codes to drive better actionable insights.  The candidate needs to have a strong sense of ownership, pride, and accountability as a steward of the Nordstrom brand and are responsible for developing innovative ways to delight customers through early returns, alternative drop off locations and transparency through their return journey.  It is a key strategic position which affords a truly unique perspective on delivering our high customer experience expectations.

This individual has a unique blend of strategic, analytic and collaboration skills with demonstrated experience in taking ideas from vision to execution; blending relationship management, program management, problem-solving skills, and the ability to drive to aligned outcomes. This role requires an individual to be comfortable working in a fast-paced environment, dealing with ambiguity, engaging stakeholders in a productive, positive way and setting the course for the business to help drive growth for Nordstrom.  Program managers must expect change and embrace it. They have a strong sense of ownership, pride, and accountability as a steward of the Nordstrom brand and are responsible for end-to-end quality of what is deployed to our customers and our business.

A Day in the Life…

• Collaborate broadly across the enterprise with cross-functional teams including operations, product, tech, merchants, sourcing, inventory, and many other partners to shape, design and implement future returns process, capabilities, and systems roadmap.  

• Define program vision in partnership with stakeholders, ensuring goals and success metrics are clearly defined and roles and responsibilities.

• Develop a steering committee that provides guidance, recommendations, and program management with cross functional business teams using actionable insights that supports reducing returns.

• Drives vision through pilot execution that measures customers delight through the returns experience.

• Responsible for cross-functional management and execution of program activities including but not limited to the drafting project charters, tracking of all timelines/needs, and facilitating timely communication between Supply Chain and Store operations, technology, merchandising and inventory.

• Effectively Partner and collaborate: Ability to develop strong collaborative relationships with SC & Store operations, technology, merchandising, IE and inventory to ensure relevant and successful delivery from ideation to execution. Act as liaison with teams and business stakeholders and leads to ensure process needs are being met.

• Identification and escalation of issues: Identify and capture issues/risks and ensure appropriate information is captured to size the impact and determine next steps.

• Insights & Analysis: Gather, interpret, and analyze data to inform decision making that supports reducing return rates.

• Ensure all program and project milestones are being met and appropriately raise concerns where there is potential impact to the program and timelines.

• Develop effective and repeatable methods for monitoring program progress that support improved customer returns satisfaction.

You own this if you...

• 4 year degree preferred in Supply Chain, Engineering or related field

• 5+ years of Program Management experience

• Strong organizational, analytical, problem solving, change and project management skills.

• Experience managing stakeholder relationships

• Ability to track and maintain multiple projects and deliverables

• Strong partnership and relationship development skills

• Excellent presentation and verbal communication skills

• Expert knowledge of program management principles

• Proven ability to excel and lead by example in a fast paced and continuously evolving environment

• Strong and effective written and verbal communication across a range of audiences

• Ability to navigate through ambiguity

• Ability to collect data, analyze, and summarize conclusions

#LI-EB1

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

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Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.