Total 314 job vacancies by Jobline Resources Pte. Ltd.

Responsibilities

• Perform installation, moves, changes, upgrades, decommissioning, configuration, testing and other planned requests on the end user devices as per the Operational Service Manual (OSM)

• Deal with incoming incidents and end to end management of OPS EUC Tech Support workgroup

• Perform first and second line support for market data applications in liaison with other Supplier’s activities

• Troubleshooting and resolving IT related incidents

• Perform other IT-related actions

• Communicate with customer's the status of the IT related incidents

• Procurement of end user devices & accessories

• Mobile telecom management (provision of mobile services & devices)

• IT Audit & Hardware asset management

• Disposal of end user devices as per customer's policy

• Business Continuity Process (BCP) & Disaster Recovery Support

• Work closely with Information Security to ensure continued high levels of Security are maintained

• Be aware of regional and global regulations

• Ensure customer satisfaction.

• iPad, iPhone, Android – basic troubleshooting, Mobileiron/Intune configuration, guides.

Requirements

• Degree/Diploma in Information Technology/Information System/Computer Science. Business IT or other relevant disciplines with 2 to 4 years relevant experiencce

• Knowledge in Call Management, Ticket Management and Escalation Management.

• Possess knowledge in Asset Management.

• Knowledge/provisioning /profile administration on Active Directory, MS Teams/ Skypes

• Mobile Iron /Intune configurations, troubleshooting/ installation, configuration, upgrade, removal.

• User profiles administration, provisioning.

• IMAC activities/ process

• Proficient in IT Services Management experience. Strong customer service focus.

• Basic / 1st Level troubleshooting:

• SCCM, VPN Global Protect, MS Office (including Outlook & OWA / O365, Appsense, Ivanti, Escalation to vendors, Service Request Handling, How-to-guides creation

Licence No: 12C6060

Responsibilities

• Assist Sales in collating necessary bid documentation from deal pursuit stage until deal closure, and uploading documents into online repository

• Assist Sales on administrative tasks including order logging, order sheet revision, preparing customer sign-off documents, etc.

• Assist Sales in the maintenance of billing plans, project expiry date and PO tracking list for all customers

• Follow-up closely to ensure accuracy and on-time billing of project and accounts and escalate if any delay

• Liaise closely with vendors to ensure the invoicing/costing is accurate with the costing sheets received and vendor documents

• Assist in raising Purchase Requisitions for vendors’ purchases and link relevant expenses and costs to the Contracts/Projects and related tasks

• Track project completion status and trigger invoices to customer upon completion

• Extract contract, PO, invoicing, etc. information from SAP system for Accounts reconciliation

• purposes

• Coordinate with Finance on Accounts Payable and Accounts Receivable matters

• Coordinate and arrange regular/ad-hoc sales meetings and take meeting minutes

• Undertake any other ad-hoc project related tasks as required or assigned

Requirements

• Degree / Diploma / Minimum “O” level and above

• Minimum 3 years of relevant working experience

• Proficient in Microsoft Word & Excel

• Experience in ERP system, preferably in SAP

Licence No: 12C6060

Responsibilities:

• Partner with clients and hiring managers to understand their hiring needs.
• Screen resumes and conduct interviews to assess candidate’s qualifications and fit for the role.
• Present qualified candidates to clients, providing detailed profiles and recommendations.
• Coordinate and schedule interviews between clients and candidates.
• Act as a liaison between candidates and clients, facilitating communication and providing updates throughout the recruitment process.
• Stay updated on industry trends, market conditions, and employment legislation.
  

Requirements:

• Diploma / Degree in Human Resources, Business Administration, Marketing or a related field.
• Excellent communication and interpersonal skills, both verbal and written.
• Good knowledge of employment legislation
• Strong communication skills to effectively interact with key stakeholders
• Excellent analytical skills and be able to work well under a fast paced environment
  

Licence No: 12C6060

Responsibilities

• Infrastructure Management: Managing and maintaining Windows servers, workstations, and Intel-based hardware components such as CPUs, motherboards, and network adapters.

• Team Leadership: Leading a team of WINTEL Engineers, including system administrators and engineers, to ensure the smooth operation of Windows-based systems and hardware.

• Technical Expertise: Demonstrating expertise in Windows operating systems, including Windows Server and Windows Desktop, as well as Intel architecture, to troubleshoot issues and provide guidance.

• Security and Compliance: Ensuring that Windows-based systems and Intel hardware adhere to security best practices and compliance requirements, including patch management and vulnerability assessments.

• Capacity Planning: Assessing and planning for the scalability and performance of Windows-based systems and Intel hardware to meet organizational needs.

• Vendor Management: Collaborating with hardware and software vendors to procure and maintain Windows-compatible hardware and software solutions.

• Technical Support: Providing technical support to end-users and resolving escalated technical issues related to Windows and Intel-based systems.

• Documentation: Maintaining documentation of configurations, procedures, and policies related to Windows and Intel infrastructure.

• Upgrades and Migrations: Planning and executing upgrades, migrations, and hardware refresh cycles to ensure systems remain up-to-date and efficient.

• Disaster Recovery: Developing and implementing disaster recovery plans and backup strategies for Windows-based systems and Intel hardware.

• Troubleshooting: Diagnosing and resolving complex technical issues related to Windows and Intel hardware and providing guidance to team members.

• Performance Optimization: Optimizing the performance of Windows-based servers and workstations and Intel hardware through tuning and monitoring.

• Training and Development: Mentoring and training team members to enhance their skills and knowledge in Windows and Intel technologies.

• Adherence to ITIL/ITSM Practices: Following ITIL (Information Technology Infrastructure Library) or ITSM (IT Service Management) best practices for IT service delivery and support.

Requirements

• Degree/Diploma in IT with 2-3 years relevant experience

• Should be minimally Microsoft certified system engineer.

• Certifications in Microsoft Servers/Wintel

• Preferably WOG experience

• Flexible with 24 x 7 support and 12 hours shift work

Licence No: 12C6060

Responsibilities

• ⁠OS installation, configuration and fine tuning

• Linux security, OS hardening, Auditing.

• NFS / DNS / Automount administration and LVM / GFS

• Filesystem administration

• H/W troubleshooting & Vendor coordination.

• Incident management, Change management, Configuration management.

• Using Azure DevOps

• Log monitoring/maintenance.

• Engage in the maintenance and support activities, which include perform troubleshooting, incident response, and patching in a timely manner.

• Work with end users, architects, and team lead in developing and implementing Unix and Linux related configuration changes based on requirements.

• Evaluate Unix and Linux platforms architecture and make recommendations as required.

• Coordinate with vendors and support team on problem resolution, implementation issues and upgrades.

Requirements

• Degree / Diploma in Computer Science or Equivalent.

• At least 2 years of relevant Linux administration experiences

• Very Good Experience in Redhat OS repo creation & Troubleshooting for Patching (Red hat Satellite management experience preferred)

• Deep Experience in Linux Crash dump analysis, logs analysis

• Experience in Squid Proxy server, Splunk installation, SMTP server, Apache & Tomcat webserver.

• Good experience in automating with Shell scripting.

• Experience in Public cloud knowledge preferably Azure Cloud.

Licence No: 12C6060

Responsibilities

The System Engineer is responsible for the maintenance of our customers’ IT system infrastructure and endpoints to ensure they meet high level of availability, performance and security. The incumbent should have sound technical competency to support implementation, configuration, testing, upgrade and troubleshooting of a wide variety of hardware and software in a LAN and standalone environment to fulfil the contractual service level obligation.

• Install, configure, test and maintain operating systems, application software and system management tools

• Provide technical hands-on to troubleshoot and resolve performance bottlenecks and systems/hardware related issues

• Support warranty and support activities including preventive maintenance patching, reactive remediation for vulnerability scan and firmware updates for systems devices

• Liaise with 3rd party vendors/IT providers for support and problem resolution

• Maintain security, backup, and redundancy strategies. Plans and implements system automation as required for better efficiency

• Manages and monitors all installed systems and infrastructure to ensure they are aligned with customers’ security policies, guidelines and SOP (standard operating procedure)

• Prepare for meetings and tailoring communications to address business needs of customers as part of the post sales process

• Handle customers' change request and follow through the change control processes

• Prepare and maintain assets to ensure availability and update of capacity reports

• Prepare and update technical documentations including SOP, system documents, deployment test plans, capacity reports and incident reports

• Analyze helpdesk (Level 1 support) / via phone or email requests promptly and provide solutions, follow-up on helpdesk for technical support and provide 2nd and 3rd level support

• Understand customer’s production support challenges, recommends solutions to meet their needs, and ensures high level of customer's satisfaction

• Stay abreast of product roadmap as well as understanding the scenarios, features and functions within each of the products and how these are applied to address business and technical problems. This includes interacting with distributors/vendors on an on-going basis to stay current

• Any other ad-hoc duties as required or assigned

Requirements

• Bachelor Degree or Diploma in Information Technology/Information Systems/Computer Science/ Engineering or equivalent qualifications

• At least 3 years of hands-on experience in installing, configuring and troubleshooting Windows based environments including Active Directory and MSSQL database

• Experience with virtualization and containerization (e.g., VMware, Virtual Box) is a must

• Proficient in maintenance support operations including security patch/fix management and contingency/DR planning

• Experience in network / system management and deployment tools

• Hands on experience supporting established products such as Lenovo, Dell, HP, Pure Storage, Veeam, Veritas, Vsphere, Solarwinds etc

• Certificate in ITIL is preferred

• Good understanding of a services business in a high-tech environment from a supplier, integrator or operator’s perspective with broad awareness of industry technical architecture, emerging technologies and best practices with sufficient knowledge to determine what is and is not possible

• Possess strong analytical and problem-solving skills, combined with ability to provide quick resolution to problems

• Excellent communication and interpersonal relationship building skills

• Ability to work independently with minimum supervision on 24/7 standby and under tight schedule / pressure

• Ability to write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks is a plus

• Experience in managing systems in Cloud environment (eg AWS, Azure) is a plus

• Experience in supporting Alcatel, Cisco & Palo Alto devices is a plus

Licence No: 12C6060

Responsibilities

• Assist the Technical Service Manager in management of engineers’ resources, including monitoring of performance and skillsets required to enhance operational efficiency and meet contractual SLA

• Install, configure, test and maintain operating systems, application software and system management tools

• Provide technical hands-on to troubleshoot and resolve performance bottlenecks and systems/hardware related issues

• Support warranty and support activities including preventive maintenance patching, reactive remediation for vulnerability scan and firmware updates for systems devices

• Liaise with 3rd party vendors/IT providers for support and problem resolution

• Maintain security, backup, and redundancy strategies. Plans and implements system automation as required for better efficiency

• Manages and monitors all installed systems and infrastructure to ensure they are aligned with customers’ security policies, guidelines and SOP (standard operating procedure)

• Prepare for meetings and tailoring communications to address business needs of customers as part of the post sales process

• Handle customers' change request and follow through the change control processes

• Prepare and maintain assets to ensure availability and update of capacity reports

• Prepare and update technical documentations including SOP, system documents, deployment test plans, capacity reports and incident reports

• Analyze helpdesk (Level 1 support) / via phone or email requests promptly and provide solutions, follow-up on helpdesk for technical support and provide 2nd and 3rd level support

• Understand customer’s production support challenges, recommends solutions to meet their needs, and ensures high level of customer's satisfaction

• Stay abreast of product roadmap as well as understanding the scenarios, features and functions within each of the products and how these are applied to address business and technical problems. This includes interacting with distributors/vendors on an on-going basis to stay current

• Any other ad-hoc duties as required or assigned

Requirements

• Bachelor Degree or Diploma in Information Technology/Information Systems/Computer Science/ Engineering or equivalent qualifications

• Good technical skillsets and knowledge in facility management with effective methods, strategies and SOP to maintain customers’ operational requirement

• At least 5 years of experience in the following domains, but not limited to:

1. Network e.g. DNS, DHCP, SMTP, NTP, Routing, Switching, Wireless, Load Balancer

2. Security eg. Firewall, IDS/IPS, SIEM, SSL/IPSEC, Log Analyser, Network Access Control, Endpoint Protection

3. System eg. Active Directory, MSSQL database, Hypervisor, Storage, Backup

• Proficient in maintenance support operations including security patch/fix management and contingency/DR planning

• Experience in network / system management and deployment tools

• Hands on experience supporting established products such as Cisco, Alcatel Lucent, Palo Alto, Checkpoint, Aruba, Lenovo, Dell, HP, Pure Storage, Solarwinds, Veeam, Veritas, Vsphere etc

• Certification in ITIL, system and/or security are preferred

• Good understanding of a services business in a high-tech environment from a supplier, integrator or operator’s perspective with broad awareness of industry technical architecture, emerging technologies and best practices with sufficient knowledge to determine what is and is not possible

• Excellent communication and people interaction skills to establish good relationship with stakeholders and team

• Demonstrate strong leadership in motivating team to achieve common goals

• Possess strong analytical and problem-solving skills, combined with ability to provide quick resolution to problems

• Able to work independently with minimum supervision on 24/7 standby and under tight schedule / pressure

• Experience in managing systems in Cloud environment (eg AWS, Azure) is a plus

Licence No: 12C6060

Responsibilities

• Own the technical solution and design of Private Wealth IT system implementation.

• Collaborating with architects, security teams, and infrastructure teams as well as with vendor teams for solutions alignment with best practices and facilitate architecture, security, development, delivery review sessions so to comply with clients standards and regulations.

• Develop technical specifications.

• Monitor the work of development from vendors

• Performing technical installations, deployment, configurations (hands-on) and troubleshooting issues (if any)

• Assisting project managers in identifying technical risk ,and mitigations

• Support SIT/UAT technical issues from technical perspective.

Requirements

• Degree in Computer Studies with at least 5 years relevant experience in Microsoft .NET and SQL Server platform in banking industry with experience dealing with IT architecture, security, infra team.

• Able to facilitate all these technical processes, and collaborate with technical teams such as infra etc throughout the project.

Licence No: 12C6060

Responsibilities

• Collaborate with cross-functional teams to understand search requirements and translate them into effective technical solutions.

• Stay up to date with the latest Azure services, features, and best practices to provide innovative solutions.

• Contribute to development activities using Open AI/ML technology.

Requirements

• Diploma/Degree in Computer Studies or related

• More than 5 years of relevant working experience in Java

• Senior developer with good hands-on experience in providing solutions using Open AI and Machine Learning.

• Good hands-on experience in Azure Cloud.

• Experience in developing application in Java or Python.

• Experience in Java with Azure Cognitive Search or Java with Azure DevOps skill with Terraform (Good to have)

• Good communication and interpersonal skills, with the ability to collaborate effectively in a team environment.

Licence No: 12C6060

Responsibilities

• Write IAC Terraform to build Azure Resources

• Familiar with Windows OS, Azure, Ship-hats, Powershell

• Perform hardening on Windows OS

• Experience in GCC

Requirements

• Degree in Computer Science or equivalent.

• At least 2 years of relevant experiences.

• Must have skillset: Terraform ,PowerShell ,Active Directory

• Knowledge on: Azure Cloud ,Windows OS

Licence No: 12C6060

Responsibilities

• Provide excellent customer service.

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.

• Support on desktops, notebooks, printers, scanners, hardware components.

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

• Installation of Apple IPad software’s and deployment.

• Generate reports and submission of daily/weekly updates.

• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

• Printer Maintenance.

• Take on and resolve complex calls or tasks the other engineers could not resolve.

• Responsible for learning and working independently.

• Responsible for providing excellent support and timely service.

Requirements

• At least a Professional Certificate, Diploma or Advanced/Higher/Graduate Diploma.

• Prefer minimum 3 years banking / healthcare environment experience.

• Hardware Skill – Desktop, Laptop, Printer and Scanner

• Windows OS (Must know Windows 10) & Mac OS (added advantage)

• Microsoft Office

• Good attitude.

• Willing to learn and work in a team.

• Strong problem-solving skills.

• Excellent client-facing skills.

• Professional presence and excellent communication skills.

Licence No: 12C6060

Responsibilities

• To perform installation, maintenance and monitoring of Solaris, AIX, Linux, Windows Servers, web servers and application servers

• To support daily operations of the production application systems including duty rostering supports, health monitoring, monthly reports, OS and security patching, recover system failures, troubleshoot and periodically security assessments and enhancements

• To work closely with project teams and vendors to ensure the successful implementation of new projects and service requests

• To assist DBA in maintenance support for Databases

• To embrace new technologies such as Cloud, containers, etc. for new systems/projects

• Successful candidate will work with the system team in a fast-paced environment, along with various dynamic project teams on high profile mission-critical systems

Requirements

• Diploma/Degree in IT or equivalent experience with Linux/MCSE/Unix Certification(s)

• Must have knowledge and working experience of Linux, preferably 2+ years hands-on experience in system administration for production systems

• Experience in OS patching and upgrade, system security, OS virtualization, HA/clustering, replication, backup and recovery techniques

• Working experience in networking (TCP/IP), physical hardware and/or storage systems

• Knowledge and hands-on experience of Unix(Solaris or AIX or other Unix) will be advantageous

• Knowledge and working experience of apache web server, middleware Websphere/JBOSS/Tomcat, MQ, etc. will be advantageous

• Knowledge and experience of SQL Server and Oracle Databases will be advantageous

• Knowledge of Cloud, Docker, Kubernetes, DevOps will be advantageous

• Good working attitude, self-motivator and team player

• Able to work independently with minimum supervision

Licence No: 12C6060

Responsibilities

• At least 3-5 years of experience providing network operational and administration supporting Cisco products (Routers / Switches/WLAN)

• Strong knowledge of network routing and switching protocols and services.

• Experience with network monitoring tools such as OpManager.

• Experience with syslog, SNMP, and configuration backup tools

• Strong experience in Cisco data center technologies including Cisco Nexus environment, security firepower, ASA firewall, FortiGate firewall and Cisco ISE

• Experience with Cisco Nexus technologies including Virtual Port Channels (VPC) and Virtual Device Contexts (VDC)

• Knowledge of network security, load balancing and optimization technologies

• Knowledge in Cisco ACI, Bluecoat Proxy, F5 Load Balancer, Palo Alto or Checkpoint firewall is preferred.

• Cisco CCNA, CCNP certifications

• Willing to work in extended hours and perform standby duty after office hour

• Good to have experience in network automation via scripting (e.g. Python, Ruby) or tools (e.g. Ansible, Algosec, Chef)

• Work in 24/7 rotation shift to ensure maximum network uptime

• Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA

• Updates tickets with resolution tasks performed

• Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner

• Captures all required and relevant information for immediate resolution

• Provides second level support to all incidents, requests and identifies the root cause of incidents and problems

• Communicates with other teams and clients for extending support

• Executes changes with clear identification of risks and mitigation plans to be captured into the change record

• Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift

• Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management

• Works with automation teams for effort optimization and automating routine tasks

• Coaches Service Desk and L1 teams for technical and behavioural skills

• Establishes monitoring for client infrastructure

• Identifies problems and errors before they impact a client’s service

• Leads and manages all initial client escalation for operational issues

• Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items

• May also contribute to / support on project work as and when required

• May work on implementing and delivering Disaster Recovery functions and tests

Requirements

• Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)

• CCNA, CCNP or equivalent certification

• Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role)

Licence No: 12C6060

Responsibilities

• Design, build and configure applications to meet business process and application requirements.

• To implement enhancements through different modalities

• Directly on the SAP System or;

• Indirectly via Modern Tech Stack & Analytics Systems that integrates with – or pulls data from – the SAP System.

Requirements

• Diploma / Degree in Computer Studies or related

• At least 3-5 years of related experiences

• Essentially are familied with the following :

• Front-end: > React framework > Vue.js > JavaScript (moving to TypeScript); HTML, CSS

• Back-end > Microservices architecture > Spring Boot framework (Java) > MS SQL > MongoDB (good to have)

Licence No: 12C6060

Responsiblitiies:

· Administer, manage and update cybersecurity related tickets

· Learn to be accurate and provide rapid response to security events according to standard operating procedure (SOP)

· Assist with security risk assessment, threat modelling, and vulnerability management

· Assist in security policies and procedures

· Participate in security incident responses

· Assist in identifying security issues and risks and then develop mitigation plans

· Willing to work in a rotational 24/7 ARC environment

· Assist in 1stlevel troubleshooting on security tools operational issues

· Provide analysis and trending of security log data from various security devices

· Maintain up-to-date knowledge of the IT security industry, including awareness of new or revised security solutions, improved security processes, and the development of new attacks and threat vectors

· Provide information security reporting, including security metrics as required

· Recommend solutions to mitigate risk in any activity that potentially impacts security of existing IT and information management

Requirement:

• Diploma or Degree in Information Technology or Computer Sciences, preferably with focus on cybersecurity subjects with at least 1 year of demonstrated experience in system, network, and/or application security.
• Knowledge of network and web-related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP, BGP and other routing protocols)
• Knowledge of system security vulnerabilities and remediation techniques, including penetration testing and the development of exploits
• Excellent customer orientated, teamwork
• Strong sense of ownership and drive
• Basic knowledge in the information security space with emphasis on TCP/IP network security, operating system security, common attack patterns, and exploitation techniques

Shortlisted candidates will be offered a 1 Year Agency contract employment.

License No : 12C6060