Total 9 job vacancies by Jcdecaux Out Of Home Advertising Pte. Ltd.

Job Description:

New Business

• Support Business Development Director on acquiring new media opportunities to grow and entrench the company’s market leader position strategically.
• To achieve this, the KPIs include:

1. Writing winning proposals with compelling arguments, meaningful insights and measurable action plans
2. Assisting in participating tenders, answers Requests for Proposals (RFP)
3. Ensuring our proposed advertising programs comply with regulatory guidelines whilst meeting market demands.
4. Coordinating with internal stakeholders for essential details to make winning offers

City Relations

• Play a key role in

1. building and strengthening relationships with government concession partners through professional servicing, responsive, prompt, and reliable communications.
2. establishing good relations with relevant regulatory authorities for consult on policies/regulations governing outdoor advertising.

• Responsible for managing government advertising concessions which includes day-to-day activities such as

1. facilitating campaign approvals
2. applying for BCA licensing
3. making prompt communications to key stakeholders
4. making accurate and timely monthly sales reports
5. conducting site checks as necessary to ensure fulfilment of contractual obligations

• Collaborate closely with internal teams to meet contractual obligations including but not limited to:

With Project and Operations teams

1. deliver quality design and safe implementation of media assets
2. ensure safe maintenance operations and consistent service standards
3. attend monthly meetings with government partners and preparation of meeting minutes
4. accurate and timely submission of routine reports such as sales and maintenance operations reports, etc

With Sales and Production teams

1. ensure campaigns are in line with government partners’ guidelines and creative executions meet safety requirements.

Essential Criteria:

• Bachelor's degree in Business or Marketing
• Minimum 2-3 years in Account Servicing or Business Development role in the Advertising and Media industry
• Proven track record in winning and retaining businesses
• Excellent ability to write and present clearly and succinctly
• Excellent ability to build rapport and grow partnerships

Desirable skills / Knowledge:

• Good Knowledge of Outdoor Advertising industry is a plus
• Has a passion for Advertising and keen interests in how Advertising Technologies (Adtech) can shape the future
• Well-versed in MS Office & Power BI

Desirable Criteria:

• Thrive in a fast-paced environment and results-oriented culture
• A proactive attitude, with the ability to use initiative and be flexible
• Good drive and determination
• Commercial awareness
• A willingness to learn
• Resilience, to enable you to deal with problems and constructive criticism
• Effective teamworking skills

Job Description:

• Responsible for planning and overseeing projects from the inital ideation through to completion.
• Take charge of Internal communication for Operationalization on new assets to all relevant stakeholders, including preparing a detailed project plan to schedule key project milestones, workstreams & activities, tracking project and providing regular reports on project status.
• Work closely with regional technical team for the design and engineering of new media assets.
• Lead external communication for implementation of new or upgraded assets and ensuring adherence to contractual agreement.
• Conduct internal kick-off meeting to communicate new assets and upgrading of works for each year including information such as target launch dates, assets formats, and other pertinent details to respective departments such as sales and marketing for advance revenue planning.
• Manage delivery of the project according to schedule.
• Outline budget based on requirements and track costs to ensure delivery of projects within approved budget.
• Ensure project installation process is incorporated with health & safety elements and site safety control measures are implemented.
• Identify and mitigate potential risks and road blocks.

Job Requirements:

• Minimum 10 years of project management experience.
• Good knowledge of Microsoft Office including Microsoft Project, Visio, AutoCAD or similar.
• Relevant knowledge in project risk assessment.
• Good to have project exprience in digital signages.
• Analytical skills are necessary in order to correctly identify risks and solve any problems which may arise throughout the project.
• Good time management skills and the ability to juggle mutiple tasks at once.
• A good communicator with effective stakeholder management & conflict resolution skills.
• Organised with capacity to manage multiple projects simultaneously.
• Collaborative mindset to deliver stakeholders satisfaction.

Job Description:

• Daily routine site inspection on digital and static advertising panels
• Report defects & rectification works
• Maintenance & servicing of advertising assets
• Posting of advertisement banners and posters
• Installation of Advertisement lightboxes
• Maintenance of Electrical components
• Comply all principal guidelines and regulations, Workplace safety and Health acts
• Other ad-hoc duties as assigned

Requirements: -

• Possess Class 3 driving license
• Able to handle physical tasks
• Hard working; responsible individual and team player
• Able to work on monthly shift rotations
• 6 days’ work week & Overtime
• Able to commence work immediately

The Operation Manager oversees a Field Operations team comprising Maintenance Supervisors and Officers to carry out inspection, cleaning and maintenance of the Company’s Advertising Panels comprising digital screens and backlit lightboxes, that are installed at various locations in Singapore such as Changi Airport, shopping malls, billboards and public bus shelters.

He/she will oversee and ensure on-schedule and accurate posting of advertisement campaigns at these locations.

In addition, he/she will supervise the cleaning and maintenance of public bus shelters island wide, is responsible for responding to feedback from LTA and compiling monthly Maintenance Reports to LTA.

The Operation Manager with his team is to ensure high assets’ uptime and 100% accuracy in the display of contents on the Company’s advertising panels. He/she will report directly to the Head of Operations and Safety (HOS)

Key Duties and Responsibilites:

Work Plan Implementation:

• Support HOS in the overall planning on cleaning, posting and maintenance of Advertising Assets.
• Support HOS in training and coaching of the Field Operations team to perform their duties effectively with strong safety mindset.
• Manage daily operations of the department, ensuring cleaning, maintenance and posting work are carried out smoothly and safely.
• Close liaison with field operation to ensure sufficient minimum 10 – 15% spare resources to support ground operational needs.
• Manage Contractors for full compliance with service level agreements (SLA) terms to ensure advertising assets are well serviced and maintained.
• Close liaison with various stakeholders (external such as landlord building operation team and internal such as Project and Campaign Management teams) to resolve ground issues, ensure site access and smooth maintenance operation and campaign posting.

Monitoring & Reporting:

• Monitor advertising assets failure trend for preventive maintenance planning and to ensure sufficient spares.
• Prepare monthly assets performance report.
• Prepare monthly LTA performance report.
• Prepare Warehouse inventory report.

Warehouse Management:

• Supervise Warehouse Coordinator to monitor spare parts inventories, maintain accurate records and ensure spares parts availability.
• Manage inventory Return Merchandise Authorization (RMA) and liaise with supply chain for inbound and outbound inventories.
• Ensure warehouse is neat tidy and organized.
• Work closely with Project team to take over new advertising assets for maintenance and ensure proper record and accountability.

Administrative:

• Ensure systematic and timely filing of Administrative (paper or electronic) documents such as Delivery Order (DO), Purchase Order (PO) and Invoice (INV)
• Ensure documentations such as RA, MOS, PTW and site access passes are in place for Field Operations team to carry out day-to-day duties.
• Work closely with Health & Safety Specialist on health and safety documentation.
• Attend internal & external Operational meetings, capture & ensure timely follow up on relevant actions points

Requirements:

• Min Diploma in Logistic Management, Industrial & Operations Management
• Proven experience of 8 years in operations management, warehouse management, facility management.
• Must be able to lead and work effectively and collaboratively with all levels.
• Organized and meticulous in managing multiple project deadlines as well as daily operational tasks.
• Strong Leadership, Organizational & Problem-solving abilities
• Good communication and Interpersonal skills
• Work well under stress and in a fast-paced environment
• Strong sense of responsibility and ownership
• Collaborative Team Player
• Familiarity with MS Office software tool such as Excel and Word

We are looking to hire an Operations Administrative Executive that can provide administrative and operational support to the Operations Department to ensure the smooth functioning of the company's day-to-day activities.

The ideal candidate possesses administrative experience and must be able to work independently with minimum supervision.

This role reports directly to Head of Operations & Safety and dotted line to Head of Human Resources and Administrative.

Job Description:

Provide administrative support to daily operations work includes but not limited to the following:

• Collate and update Operations team weekly schedule and attendance sheet
• Assist on-site permit application and renewal of lifting equipment
• Assist in company vehicle mileage usage, vehicle washing meter reading reporting
• Assist in preparing weekly vehicle washing and warehouse cleaning schedules
• Assist in monthly Operation team activities reporting
• Assist in scheduling meetings and prepare monthly meetings minutes
• Liaise with Insurer on motor insurance claims
• Filing administration and managing office including issuing uniforms, PPE and pantry supplies
• Coordinate and maintain training records
• Ensure the office environment and procedures meet health and safety regulation standards
• Any other tasks as assigned from time to time

Requirement:

• Candidate must possess at least Diploma in Business studies/Administration/Management or equivalent
• At least 3 years of related experience in providing office administration support to operations
• Highly proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Ability to work independently in fast-paced environment and under tight deadlines
• Must be pro-active, take initiative without waiting for instructions.
• Able to multi-task and meticulous
• Office Location: Tagore Lane

Job Description:

• Assist the project manager in the development of project management documents such as project budgets, project schedules, scope statements and project plans
• Execute project management administrative and bookkeeping tasks such as managing invoices, purchase orders and inventory reports, among other financial documents
• Supervise the project procurement process (status related)
• Meeting with project clients to assess their needs and define project requirements, acceptance criteria and project timelines
• Coordinate the allocation of project resources to ensure the project team has what’s needed at the right time
• Assign tasks to team members and help them understand what’s expected from them in terms of project milestones and deliverables
• Be the liaison between the project team and project clients throughout the project life cycle
• Help project manager monitor project progress, team members’ performance, and provide updates to project stakeholders
• Schedule stakeholder meetings, document and generate reports
• Foster cross-team collaboration to help project team members complete project tasks and produce deliverables

Requirements:

• Degree in Mechanical Engineering
• Minimum 2 years of project management experience
• Good knowledge of Microsoft Office including Microsoft Project, Visio, AutoCAD or similar
• Relevant knowledge in project risk assessment
• Structure and systematic individual with strong analytical skills
• A good communicator with effective stakeholder management & conflict resolution skills
• Good time management skills and the ability to juggle multiple tasks at once
• Organised with capacity to manage multiple projects simultaneously
• Collaborative mindset to deliver stakeholders satisfaction

Job Description:

New Business

• Support MD on acquiring new media opportunities to grow and entrench the company’s market leader position strategically.
• To achieve this, the KPIs include:

1. Writing winning proposals with compelling arguments, meaningful insights and measurable action plans
2. Assisting in participating tenders, answers Requests for Proposals (RFP)
3. Ensuring our proposed advertising programs comply with regulatory guidelines whilst meeting market demands.
4. Coordinating with internal stakeholders for essential details to make winning offers

City Relations

• Play a key role in

1. building and strengthening relationships with government concession partners through professional servicing, responsive, prompt, and reliable communications.
2. establishing good relations with relevant regulatory authorities for consult on policies/regulations governing outdoor advertising.

• Responsible for managing government advertising concessions which includes day-to-day activities such as

1. facilitating campaign approvals
2. applying for BCA licensing
3. making prompt communications to key stakeholders
4. making accurate and timely monthly sales reports
5. conducting site checks as necessary to ensure fulfilment of contractual obligations

• Collaborate closely with internal teams to meet contractual obligations including but not limited to:

With Project and Operations teams

1. deliver quality design and safe implementation of media assets
2. ensure safe maintenance operations and consistent service standards
3. attend monthly meetings with government partners and preparation of meeting minutes
4. accurate and timely submission of routine reports such as sales and maintenance operations reports, etc

With Sales and Production teams

1. ensure campaigns are in line with government partners’ guidelines and creative executions meet safety requirements.

Essential Criteria:

• Bachelor's degree in Business or Marketing
• Minimum 2-3 years in Account Servicing or Business Development role in the Advertising and Media industry
• Proven track record in winning and retaining businesses
• Excellent ability to write and present clearly and succinctly
• Excellent ability to build rapport and grow partnerships

Desirable skills / Knowledge:

• Good Knowledge of Outdoor Advertising industry is a plus
• Has a passion for Advertising and keen interests in how Advertising Technologies (Adtech) can shape the future
• Well-versed in MS Office & Power BI

Desirable Criteria:

• Thrive in a fast-paced environment and results-oriented culture
• A proactive attitude, with the ability to use initiative and be flexible
• Good drive and determination
• Commercial awareness
• A willingness to learn
• Resilience, to enable you to deal with problems and constructive criticism
• Effective teamworking skills

Key Duties and Responsibilites:

Big Picture

• Oversee the development and implementation of marketing strategies, and with guiding the team that executes them
• Work with business teams, including sales and business development to develop successful strategies and campaigns that attract new customers and keep current clients
• Collaborate with senior management team to make high-level decisions regarding marketing budget and the direction of the company

Leadership and Teamwork

• Work closely with business teams especially Sales and Business Development in the Singapore office as well as Group’s Marketing team in HQ Paris
• Provide key support to company’s digital transformation strategy
• Supervise a marketing team, including hiring, training, workloads, schedules and deadlines
• Establish and drive continual process improvements and implement best practices to manage projects efficiently

Data

• Identify trends and insights and optimize spend and revenue performance based on the insights
• Evaluating campaign research, market conditions and competitive data to maintain competitive edge and to devise strategies to meet company’s target objectives
• Set up dashboards and develop models for data presentation to head of departments and suggest recommendations for business performance improvement
• Work closely with in-house teams at Data Corp in Paris HQ as well as external vendors on data platforms and solutions to educate and drive a data-led media strategy to advertisers and their agencies

Communications

• Develop brand strategy, including setting, refining and communicating of value proposition
• Develop and execute all public relations communications for internal and external stakeholders and media actions on all channels, including offline, online and social media
• Oversee the operation of a company’s website or email marketing program and provide analytics reviews
• Develop and maintain effective relationships with trade reporters, editors and external vendors

Experience, Qualifications and Requirements: -

• A good Bachelor’s degree in communications,journalism, marketing or business related field
• Minimum of 10 years’ experience in marketing communications, preferably in the advertising and media industry
• Minimum of 5 years’ experience managing a marketing communications team and in ecommerce, SEO, Email and social media marketing
• Strong understanding of current online marketing concepts, strategy and best practice
• A data-driven mindset with good experience working with complex data environments and analytics platforms
• Experienced and successful in building, coaching, and motivating high performing team
• Creative and critical thinking skills
• Confident, enthusiastic and a talent in story telling
• Excellent communicator with ability to present, influence and persuade across all levels of the organization
• Pleasant disposition with excellent interpersonal skills

We are looking to hire an IT Support Engineer who will play an important role in supporting both, end user and IT infrastructure & network needs of the organization.

This is an entry position who reports directly to the Head of IT and works closely with both IT and business stakeholders. The main responsibility for this role is in end user support (50%), followed by IT Infrastructure (30%) and Network (20%) maintenance and support. The candidate will be mentored and guided while caring out their work as detailed in the areas of responsibilities.

Job Description:

Core Responsibilities on End User Computing Support:

• Troubleshooting and Issue Resolution: diagnose and resolve technical issues reported by end users. To provide timely and accurate solutions to problems related to hardware, software, network connectivity, and other technical issues. This may involve remote support or on-site assistance depending on the situation.

• Helpdesk Support: To serve as the primary point of contact for end users seeking technical assistance. To receive and respond to support requests through various channels such as phone, email, or ticketing systems. To log, track, and prioritize support tickets, ensuring that issues are resolved within established service level agreements (SLAs).

• User Training and Guidance: provide user training and guidance on software applications, hardware usage, and IT policies. To help users navigate and make the most of the organization's technology resources. To create user documentation, FAQs, and knowledge base articles to facilitate self-help for common issues.

• Software and Hardware Installation: To assist with software installation, upgrades, and configurations. To may also install, configure, and troubleshoot hardware devices such as computers, printers, scanners, and mobile devices. To ensure that the software and hardware used by end users are properly set up and functioning correctly.

• System Maintenance and Monitoring: perform routine maintenance tasks such as software updates, security patches, and system backups. To monitor system performance, identify potential issues, and take preventive measures to minimize downtime and disruptions for end users.

• Account and Access Management: To manage user accounts, permissions, and access rights in various systems and applications. To assist with password resets, account provisioning, and user access requests. To ensure compliance with security policies and procedures.

• Documentation and Knowledge Management: End user support engineers maintain accurate and up-to-date documentation of support processes, troubleshooting procedures, and known issues. To contribute to knowledge base articles, FAQs, and self-help resources to enable users to find solutions independently.

• Collaboration and Escalation: To collaborate with other IT teams and specialists to resolve complex technical issues. To escalate problems to higher-level support teams or vendors when necessary. To maintain effective communication with end users and other stakeholders to provide status updates and ensure customer satisfaction.

• Incident Management: follow established incident management processes to respond to critical incidents and service disruptions. To work diligently to restore services and minimize the impact on end users. To document incidents, root causes, and resolutions for future reference and continuous improvement.

• User Satisfaction and Feedback: To strive to provide excellent customer service and ensure a positive end user experience. To gather feedback from end users, analyse trends, and propose improvements to enhance the quality and effectiveness of support services.

Responsibilities on IT Network Maintenance and Support:

• Network Troubleshooting: To diagnose and resolve network issues reported by end users or identified through monitoring tools. To investigate network connectivity problems, configuration errors, and performance bottlenecks. To use diagnostic tools and techniques to troubleshoot and resolve network-related problems promptly.

• Network Configuration and Maintenance: To configure and maintain network devices such as routers, switches, firewalls, and wireless access points. To ensure that network devices are properly configured according to the organization's requirements and industry best practices. To perform routine maintenance tasks, including software updates, security patches, and firmware upgrades for network devices.

• Network Hardware Installation and Upgrades: To install and upgrade network hardware components. To set up and configure routers, switches, network cables, and other network equipment. To ensure that the network infrastructure is physically connected and functioning correctly. To assist with network equipment procurement and inventory management.

• Network Monitoring and Performance Analysis: To monitor network performance using network monitoring tools and utilities. To analyse network traffic patterns, bandwidth utilization, and other performance metrics to identify areas for improvement. To make recommendations for optimizing network performance and addressing potential bottlenecks.

• Network Security Support: To assist in implementing and maintaining network security measures. To configure firewalls, intrusion detection and prevention systems, and virtual private networks (VPNs) to ensure the security and integrity of network traffic. To help in monitoring and responding to security incidents or breaches.

• Network Documentation: To create and maintain documentation related to network configurations, diagrams, and procedures. To document network changes, troubleshooting steps, and network-related policies and guidelines. This documentation serves as a reference for other IT team members and helps in troubleshooting and network management.

• Network User Support: To provide technical assistance and support to end users who encounter network-related issues. To respond to support requests, troubleshoot network connectivity problems, assist with network-related software installations, and provide guidance on network usage and best practices. To communicate effectively with end users to ensure their issues are addressed promptly.

• Collaboration and Coordination: To collaborate with other IT teams, such as system administrators, helpdesk personnel, and network engineers. To work together to resolve complex network issues, implement network changes, and support other IT projects. To communicate network-related updates, changes, and recommendations to stakeholders and team members.

Responsibilities on IT Infrastructure Maintenance and Support:

• System and Network Administration: To manage and maintain the organization's servers, network devices, and related infrastructure components. To perform tasks such as server installation and configuration, network device management, user account administration, and access control.

• Troubleshooting and Issue Resolution: To diagnose and resolve hardware, software, and network issues reported by end users or identified through monitoring tools. To provide technical support to users, troubleshoot problems, and offer solutions to restore normal system functionality. To escalate complex issues to higher-level support teams when necessary.

• Incident and Problem Management: To participate in incident management processes. To document and track incidents, prioritize them based on severity, and work towards timely resolution. To contribute to problem management activities by identifying root causes of recurring issues and implementing preventive measures.

• System Maintenance and Upgrades: To perform routine maintenance tasks, such as applying software updates, security patches, and firmware upgrades to servers, network devices, and other infrastructure components. To schedule and coordinate maintenance activities to minimize disruption to users while ensuring the stability and security of the IT infrastructure.

• Backup and Disaster Recovery: To manage data backup processes and ensure the integrity and availability of backups. To verify backup procedures, perform data restores when necessary, and contribute to disaster recovery planning and testing. To collaborate with other teams to implement and test disaster recovery strategies.

• IT Asset Management: To maintain an inventory of hardware and software assets, including tracking asset allocation, monitoring license compliance, and managing hardware and software procurement processes. To ensure that proper documentation and records are maintained for all IT assets.

Requirements:

• Diploma in computer science, information systems or equivalent
• Needs to have a high level of motivation.
• Needs to be independent and a good team player.
• Strong written & verbal communication skills are essential.
• Ability to speak fluent English is essential.
• Ability to communicate technical details effectively.
• Ability to identify details.
• Ability to manage time and resource effectively.

Desirable Skills / Knowledge:

• Experience in end user computing support is desirable.
• Experience in IT infrastructure maintenance and support is desirable.
• Experience in IT network maintenance and support is desirable.