Total 17 job vacancies by Furama Pte. Ltd.

Basic Function

• Checking and processing of all invoices from suppliers for the hotel’s supplies and services.
• Provide statistical information on the cost of food & beverage sales as required for effective cost control.

Responsibility and Authority

• Detailed checking of all invoices/DOs from suppliers and matching them with all the relevant internal documents.
• Responsible for preparing accurate and timely payment for all vendors.
• Verify suppliers’ statements of accounts against hotel’s records and perform reconciliation on timely basis.
• Liaise with internal stakeholders and suppliers to resolve discrepancies noted in invoices and credit notes.
• Handle queries from suppliers and others regarding payments.
• Ensure timely posting of invoices.
• Coordinate with various departments for month end closing within the stipulated dateline.
• Assist in month end closing for accruals and other journals.
• Generates creditors aging listing at month end and to ensure the balances tally with General Ledger.
• Prepare Daily Cost report on food & beverage sales and monthly Food & Beverage Cost Report.
• Compile monthly Food & Beverage Sales Analysis Report.
• Calculate monthly staff meal costs.
• Perform works related to costing when necessary.
• Perform any others duties that may be assigned from time to time.

JOBS SPECIFICATIONS

• Knowledge & Skills
• Proficient in accounting principles with working knowledge in a computerized accounting environment, especially Netsuite preferred
• Good communication and interpersonal skills
• Diploma/Degree, preferably in Accounting/Finance or related educational qualification
• Minimum 3 years of experience in Accounts Payables, preferably in hotel environment
• Pleasant personality
• Fit and healthy

Job Duties & Responsibilities

• Prepare and maintain Daily Attendance Record
• Deployment and supervision of Security Officers(s).
• Report to the relevant departments regarding defects or problem areas observe during daily patrol
• Inspect and ensure that all Fire Exit and locking device are in good working condition.
• Lead the Company Emergency Response Team (CERT).
• Inspect and maintain all fire fighting equipment.
• Render first aid to injured Persons as and when need arises.
• Maintain the First Aid box and ensure Sufficient supplies.
• Put up Daily Security Report.
• Ensure that there is smooth flow of traffic at the carpark and ensure cars do not park haphazardly.
• Attend to minor breakdown calls at the carpark and to rectify minor defects at the carpark machines.
• Assist in maintaining the guest room door locks and safes
• Monitoring of CCTVs
• Attend Fire Safety training and participate in Fire Evacuation Drills.
• Train the Security Officer on how to conduct Fire Safety Briefing.
• Conduct ‘On Job Training’ (On-The-Job) for Security Officers.
• To keep the Security Manager posted on all matters of interest involving the Hotel and the department.
• Any other duties that may be required of him by the Security Manager from time to time.

Job Specifications

• Thorough knowledge of the Security operation in the Hotel.
• Proficient in MS Word and Excel
• Minimum GCE ‘O’ level graduate.
• Valid Security License
• Minimum 2 years of experience.
• Analytical, tactful and independent.
• Fit and Healthy.

Job Description:

Responsible for quality of food, planning, directing and coordinating all activities of all personnel involved in cooking and food preparation in the absence of the Chef.

Requirements:

• Ensures that all food prepared and served is according to food hygiene standards
• Checks daily mis-en-place, cooking, preparation and presentation of food.
• Coordinates and controls all food requisitions for the Executive Chef to approve.
• make sure that all inter kitchens transfers are complete, accurate and made on time
• Assists the chef in checking the quality of food being received from the suppliers
• Controls cost by minimizing spoilage, maintaining adquate inventory of food, utilizing food suprluses and portion control.
• Ensures that all machines, furniture and equipment are clean and in working condition at all times and safe to use to prevent unnecessary accidents.
• Train and guide junior staff and evaluate their performance.

Job Description

Devise creative strategies to drive online traffic to the group website.

Track and optimize conversion rates by improving the design, content and user experience on the website and internet booking engine.

Plan and execute all web, SEO/SEM, marketing database, email, social media and display advertising campaigns

Design, build and maintain our social media presence

Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)

Identify trends and insights, and optimize spend and performance based on the insights

Collaborate with internal teams to create landing pages and optimize user experience

Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points

Collaborate with other vendor partners (such as indoor playground, child care & F&B outlets)

Copywriting and PR initiatives

Requirements

Bachelor's degree in marketing

2 to 3 years relevant experience

Willing to work from home on a part time basis

ob Description & Requirements

Furama is looking for passionate Guest Engagement Executive to join the team! He/She is responsible to perform all Guest Engagement duties which includes front desk, guest relations and executive club operations at level which meet or exceed guests’ expectations and is accordance to the policies, procedures and standards set by the Hotel while creating and upkeep a pleasant experience for guests by always rendering warm and personalized services.

Duties & Responsibilities

· Attend to all guests’ enquiries and requests on hotel facilities / services, tourist information / tours, self-service launderette, photocopy service, foreign currencies, retail shop, community workshops and so on.

· Carry out pre-arrival activities which includes, but not limit to, preparing welcome letters for VIPs and Executive Club guests, issuing meal and welcome drink coupons, efficient room assignment, charge Non-Refundable Deposit bookings, check correspondences are attached accordingly.

· Check and ensure all assigned rooms are prepared according to the Hotel’s standard and all necessary amenities and guest supplies are properly extended.

· Greet and welcome guests upon arrival and bid farewell upon departure especially in the lobby and at the main entrance.

· Escort guest to reception counter, perform check-in and check-out or in-room check-in for VIPs. Explain the necessary guest’s entitlements and promote in-house facilities.

· Perform daily due-out, extension of stay, late checkout, no-show, room and rate change based on established procedures.

· Show and sell rooms to potential guests, such as walk-in guests, and take room reservations, up-sell rooms and other products whenever possible.

· Carry out transactions, while adhering to hotel’s accounting and controlling procedure, in different modes of payment such as cash, credit/charged card, corporate account, vouchers, and post transactions accurately to ensure accountability of guest’s expenses. Prepare documents accordingly.

· Issue keycards and related vouchers (e.g. carpark coupons, complimentary drink vouchers) based on the established procedures.

Furama is looking for passionate Guest Services Officer to join the team! He/She is responsible to perform all functions related to the Executive Floor operation and guest relations to create and upkeep a pleasant experience for guests by rendering warm and personalized services at all times. He/She must also welcome and assist guests on the first level lobby in providing a personalized service with a warm and friendly manner..

Duties & Responsibilities

· Attend to all guests’ enquiries and requests on hotel facilities / services, tourist information / tours, self-service launderette, photocopy service, foreign currencies, retail shop, community workshops and so on.

· Carry out pre-arrival activities which includes, but not limit to, preparing welcome letters for VIPs and Executive Club guests, issuing meal and welcome drink coupons, efficient room assignment, charge Non-Refundable Deposit bookings, check correspondences are attached accordingly.

· Check and ensure all assigned rooms are prepared according to the Hotel’s standard and all necessary amenities and guest supplies are properly extended.

· Greet and welcome guests upon arrival and bid farewell upon departure especially in the lobby and at the main entrance.

· Escort guest to reception counter, perform check-in and check-out or in-room check-in for VIPs. Explain the necessary guest’s entitlements and promote in-house facilities.

· Perform daily due-out, extension of stay, late checkout, no-show, room and rate change based on established procedures.

· Show and sell rooms to potential guests, such as walk-in guests, and take room reservations, up-sell rooms and other products whenever possible.

· Carry out transactions, while adhering to hotel’s accounting and controlling procedure, in different modes of payment such as cash, credit/charged card, corporate account, vouchers, and post transactions accurately to ensure accountability of guest’s expenses. Prepare documents accordingly.

· Issue keycards and related vouchers (e.g. carpark coupons, complimentary drink vouchers) based on the established procedures.

Furama RiverFront, Singapore is currently looking for a diligent & efficient Sales Coordinator to join our team. Your responsibilities will include supporting sales, ensuring order satisfaction, coordinating with other teams, handling administrative duties and promoting customer satisfaction.

Job Descriptions

· Attends weekly sales meeting as well as any other meetings chaired by the Director of Sales for the purpose of recording minutes.

· Control and keeps sufficient stock of hotel giveaways.

· Files official contracts, correspondences relating to the Sales department, representative offices, daily room reports & etc and maintains proper and effective filing system.

· Assists in handling telephone sales enquiries/calls.

· Handles routine correspondences and forwards to the concerned parties for follow-up actions.

· Carries out additional tasks and any other duties as may be assigned by the Director of Sales diligently and to the best of ability.

Job Requirements

· Minimum 1-year of experience as a sales coordinator or in administration may be advantageous

· Good team development, leadership skills and computer literacy.

· Excellent communication, sales, and customer service skills.

· The ability to multitask, work in a fast-paced environment, and meet deadlines.

Join us in Furama RiverFront, Singapore as a Housekeeping Manager! The incumbent is responsible for overseeing the general operation, cleanliness and maintenance of all areas under the Housekeeping Department. He/She is to take the lead in driving new departmental initiatives such as technological innovations and process improvements. Reporting to the Executive Housekeeper, the duties and responsibilities include but are not limited to the following.

Job Description:

· Inspect all public areas and staff locker rooms and supervise inspections of all areas in a frequent and unvarying schedule. Pay particular attention to the presence of odors, insects, termites or vermin.

· Daily check on the quality of the cleaning in guest floors/outlets/function rooms with particular attention to suites, VIP rooms and show rooms. Weekly inspection with Duty Engineer for all public areas.

· Supervise all the staff in their works and resolve any problems encountered expeditiously.

· Ensure the highest standards of cleanliness and maintenance in all areas under the care.

· Supervise and prepare the issue of maintenance work request and maintain a follow up file to ensure that all maintenance work requests are completed.

· Inform the Executive Housekeeper daily and adequately of any and new development pertaining to order and requisitions involving replacement and change of cleaning equipment.

Job Requirements:

· Knowledge of the guest services and Housekeeping operation in the Hotel.

· Minimum 5 years of experience in Housekeeping supervisory role in high-volume operations

· Strong communication, decision-making, organization and leadership skills

· Computer literate and good knowledge of property specific applications

Job Responsibilities

• The Facilities Officer will be responsible for the facilities management, including the upkeep and maintenance, and building operations according to the required standards.
• Plan, organise, coordinate, and oversee operational processes of the areas assigned, including upgrading, renovation, and redevelopment works
• Source for comparative vendors/contractors to carry out renovations, building maintenance, and repair works
• Work together with other functions/departments to ensure work specifications are carried out efficiently and promptly
• Work closely and liaise with vendors, contractors, and suppliers to implement cost-effective, simpler, and faster ways of carrying out facilities development
• Attend to defects and faults reported on-site, conduct investigation and determine the cause of the defect
• Supervise contractors and other related facility management departments
• Oversee fire safety and workplace safety matters pertaining to infrastructure facilities
• Handle leasing documentation
• Budgeting and preparation of Annual General Meetings (administratively)
• Update work schedules of the department, attendance, day-off, medical leave, PH and Annual leave into the HR system
• Up-date & follow up on submission of PUB WEMP, Lift PTO and Government application & submission and other related agencies
• Prepare bills, invoices and bank deposits, supplier payments, deposit of cheque and customer receipts
• Verify discrepancies and resolve SP /tenants billing issues
• Facilitate payment of invoices due by sending bill reminders and contacting clients
• Assist in month-end closing activities
• Process accounts and incoming payments in compliance with financial policies and procedures
• Send out invoices to SP and Tenant Management & Sinking Fund, electricity, late payment Interest, carpark charges and others

Job Description for M&E Technician

• Perform all repair and maintenance works of the Hotel's lighting, power, heating, ventilation, air-conditioning, refrigeration, fire protection, kitchen, laundry and plumbing equipment.
• Carry out regular inspection, repair, overhaul and construction necessary to meet operating requirements and to achieve high standards of maintenance of the switchboard, electrical panels, motors, lighting and power equipment in the Hotel.
• Perform guestrooms and public areas repair and maintenance program as established by the Chief Engineer.
• Perform general maintenance of air-conditioning and refrigeration installation such as air handling units, fan coil units, package units and ventilation fans as established by the Chief Engineer.
• Carry out preventive and routine maintenance of kitchen and laundry installation, plumbing, drainage system including grease traps.
• Perform carpentry jobs such as repair of cabinets, desks, drawers and locksmith jobs.
• Perform painting and varnishing works on all building facilities, guest rooms and common areas.
• Check and record daily the operating conditions of plant and equipment in the Hotel according to the Daily Operation Checklists.
• Clean and maintain the swimming pool and associated pumping equipment. Check the quality of the pool water and ensure compliance to the regulations of Ministry of Environment.
• Perform lift rescue of trapped passengers in the event of lift breakdowns. Perform duties as a fire fighter in the event of fires in the Hotel.
• Ensure that fire and safety procedures are carried out at all times.

Knowledge & Skills

• Good Knowledge and Hands-On experience of engineering in the Hotel.

Furama RiverFront, Singapore is looking for a committed F&B Executive to join our F&B team that responsible for the operation in the Restaurants and ensure that service provided to guests is courteous and efficient and up to the required standard. The key responsibilities will includes:

• Assist the Manager to enforce all pre-check and check control procedures.

• Ensure that mis-en place/side station is all properly set-up before the shift commences.

• Check that the service stations are properly stocked with adequate glassware, cutlery, chinaware and guest supplies at all times and ensure replenishment whenever necessary.

• Assists guests with order taking and promotes the restaurant food and beverage offerings.

• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.

• Accept reservations according to guests’ requests and ensure that their requirements are met.

• Ensures cleanliness and work safety in food preparation and service areas.

• Comply with all the rules, regulations and policies established by the Hotel.

• Be fully familiar with the emergency procedures of the Hotel.

Job Specifications

• Thorough knowledge in Restaurant Operations, Food and Beverage Services in the Hotel.

• Dynamic, Outgoing and Pleasant

• Strong customer service and problem-solving skill

• Strong planning and people management skill to lead a dynamic service team

• Team player with excellent interpersonal and communication skills

• Able to commit shift work, weekends and public holidays

Basic Function

Perform month-end closing, reconciliations and GST reporting. Check Income Audit and adhoc journals. Process invoices and prepare payments to vendors.

Duties and Responsibilities

• Responsible for the closing of general ledgers and accounts
• Prepare and key in journal entries for general ledgers
• Issue inter-company billings and prepare inter-company reconciliation
• Ensure proper documentations of fixed assets and maintaining proper fixed assets record
• GST Submission
• Prepare and submit business statistics and surveys
• Preparation of payment vouchers and process invoices from suppliers
• Reconciliation of subledgers and suppliers’ statement of accounts.
• Perform any other duties that may be assigned from time to time.

Job Requirement

• At least ACCA Level 2 or LCC Higher Diploma in Accounting graduate.
• Good knowledge in accounting is necessary.
• Able to work under pressure.
• Minimum 3 years of experience.

Basic Function

Responsible for overseeing and directing all aspects of the Food and Beverage operations with authority for pricing, discounts & waivers with reasonable business care. Appoints any other senior managers within the department to act or authorize on his behalf with regards to operational aspect in the department.

Responsibility and Authority

- Manages the day-to-day operation of the Food and Beverage sections.

- Control and analyze on an on-going basis and initiate corrective measures in respect of;

i. Quality levels of product and service.

ii. Guest satisfaction.

iii. Merchandising and marketing.

iv. Operating costs.

v. Sanitation and cleanliness (hygiene).

- Co-ordinate and supervise the preparation, presentation and service of food and beverage products to ensure highest quality at all times.

- Establish and maintain effective employee relations. Ensure that all new staffs in the department have been orientated in the Food and Beverage areas within a month of their joining the Hotel.

- Assist in conducting such functions as interviewing, hiring, employee orientation, performance appraisal, coaching, counseling, and dismissal if necessary to ensure appropriate staffing and productivity. Consult with the General Manager, Food and Beverage Department’s Section Heads and HR Manager, as appropriate in performing above duties.

- Assist in developing and implement formal training plans for the Food and Beverage Department staff. Evaluate the training needs of each section at all levels and implement where necessary.

- Supervise and co-ordinate pricing and preparation of menus, beverage and wine lists by taking into consideration such factors as:

i. Local requirements

ii. Market needs

iii. Competition

iv. Trends

v. Recipes

vi. Potential costs

vii. Availability of food and beverage products

viii. Merchandising and promotions

- Assist in coordinating with the Purchasing Manager, Executive Chef and Cost Controller to determine the minimum and maximum food and beverage par stocks. Approve all wine purchase and other food and beverage items in accordance with quality and quantity standard set by the Management.

- Assist to conduct weekly Food and Beverage Department Meeting.

- Keep an up-to-date recipe file for all food and beverage items to include:

i. Sales history.

ii. Sales mix.

iii. Actual costs.

iv. Potential costs.

v. Par stock.

vi. Production time.

- Implement a daily, weekly and monthly checklist for all Food and Beverage outlets. Ensure proper follow-up to attain maximum quality and efficiency.

- Assist in preparing and submit to the General Manager the monthly report.

- Assist in preparing and submit the Annual Budget of the Food and Beverage Department for approval.

- Keep abreast of development in trend, system, practice and equipment in food and beverage preparation and service in the industry through trade literature and actual visits.

- Liaise closely with the Marcom office for special promotions and food and beverage advertising schedules.

- Assist to plan, co-ordinate and implement any Food and Beverage related projects with other departments that may be assigned by the General Manager.

- Assist in preparing and submitting for approval the capital expenditure of all Food and Beverage outlets.

- Assist to plan, prepare and submit all necessary information and inputs for the Annual Marketing Plan of the Food and Beverage Department such as food and beverage promotions, special promotions on food festivals and theme functions.

- Ensure that all information are communicated effectively between all outlets and sections in the Food and Beverage Department.

- Confer and co-operate with other Department Heads to ensure co-ordination of activities especially with the Director of Sales and Marcom Department.

- Assist to investigate complaints from guests, damage and report the same to the Management.

- Check daily all log books from the various areas of the department and decide necessary actions to be taken on matters reported therein. Inform the Management of those outside his authority.

- Responsible in ensuring good moral and enforcing staff discipline under his supervision when necessary.

- Ensure that all F.F.E. items of the department are well handled and maintained so as to reduce cost and unnecessary bottlenecks.

- Be fully familiar with the emergency procedures, policies and standard operating procedures as established by the Hotel.

1) Supervise subordinate staff and assist the Security Manager and Assistant Security

Manager in the daily security operation.

2) Supervision of all Security Officers in the Department. Plan and organize security Coverage for Special Functions and Daily Operations.

3) Surveillance of all hotel staff to ensure they abide by the Hotel’s House Rules.

4) Conduct investigations and put-up reports for any cases.

5) Maintain and operate Carpark system.

6) Ensure accountability and tracking of all Lost & Found Properties.

7) Attend all Departmental meetings and in-house training sessions.

8) Prepare and maintain Daily Attendance Record.

9) Deployment and supervision of Security Officers(s).

10) Report to the relevant departments regarding defects or problem area.

11) Inspect and ensure that all Fire Exit and locking device are in good working condition.

12) Lead the Company Emergency Response Team (CERT).

13) Inspect and maintain all fire fighting equipment. Render first aid to injured Persons as and when need arises.

14) Maintain the First Aid box and ensure Sufficient supplies.

15) Put up Daily Security Report.

16) Ensure that there is smooth flow of traffic at the carpark and ensure cars do not park haphazardly.

17) Attend to minor breakdown calls at the carpark and to rectify minor defects at the carpark machines.

18) Assist in maintaining the guest room door locks and safes

19) Monitoring of CCTVs

Responsible for directs sales solicitation on behalf of the hotel through the strategic implementation of effective sales activities.

Responsibility and Authority

• Increase or exceed all established sales goals.
• Assist the Director of Sales in managing group sales team activities.
• Identify and qualify of potential new corporate accounts.
• Maintain regular sales call patterns in areas/markets designated and servicing of contact through telemarketing, correspondence or personal sales visit.
• Conduct site inspection and entertainment for potential / existing accounts.
• Participate in company and industry functions with the intention of soliciting and establishing new corporate accounts.
• Be familiar with the hotel's competitors and their activities.
• Servicing of in-house guests through entertainment or courtesy call to establish rapport with these guests and also to gather feedback on their stay and any other information, which would lead to repeat stay.
• Follow up with all clients before and after functions / corporate meetings so as to obtain feedback and ensure repeat business.
• Established and maintain an up-to-date level of communications with Director of Sales on a constant basis in addition to the Weekly Sales Call Plan Report.
• Makes constructive suggestions on special rates plan or sales promotion revision to meet the competition, increase bookings, improve sales efforts and servicing.
• Attends the sales meetings, revenue meetings and participates actively with relevant information of sales activities & etc.