Total 478 job vacancies by Federal Aviation Administration

Tasks are performed following prescribed or established procedures to assist inspectors, investigators, and Flight Standards program officials in their fact-finding or program administration responsibilities and requires basic evaluative judgment. The work performed falls primarily in one of the following categories:

(1) Inspections where determinations are based on visual or other specific inspection techniques and are made based on relatively clear-cut considerations such as the presence or absence of required documents or the obvious physical condition of an item or premises. These inspections are governed by specific procedures and serve as bases for action by compliance program officials. Typically, such work includes both initial and follow-up inspections including obtaining samples and performing well-established field tests, if appropriate.

(2) Technical support to inspections or investigations such as searching for, gathering, screening, and providing factual information or explanations related to the subject of an inspection or investigation or to the compliance program itself. These tasks are performed following prescribed or established procedures to assist compliance inspectors, investigators, and program officials in their fact finding or program administration responsibilities. The work includes activities such as obtaining background information on subjects of inspections or investigations by means of record searches, structured interviews, automated information retrieval, telephone inquiries, or correspondence; providing information to authorized persons concerning the status of particular
investigations; explaining licensing or other requirements, including exceptions or exemptions, to persons or organizations subject to regulations; compiling final investigative reports with necessary exhibits; and maintaining required administrative reports on topics such as manpower, case load, and case status.

Provides technical knowledge and support to aviation safety inspectors, the general public,
stakeholders, and airmen regarding a wide variety of aviation-related topics. Extracts safety data
and information from FAA records to identify trends for items that affect aviation safety and
enters technical findings in agency approved databases.

This individual will provide technical assistance and/or support with certification, surveillance,
investigation, and/or enforcement, examples include, but are not limited to:

Certification Support
• Provides technical support to ASl's during certification of operators and air agencies.
• Reviews airmen certification files, submitted by designees for accuracy.
• Reviews inspection authorization files for renewal eligibility.
• Conducts Operational Color Vision Tests.
• Reviews designee management system to determine renewal eligibility.
• Compiles data for technical reports.

Surveillance Support
• Assists AS I's with surveillance of aviation events.
• Assists in drafting and issuing waivers and authorizations.

Investigation Support
• Drafts Enforcement Investigative Reports (ETR) for review and final approval by an ASL
• Acts as the Point of Contact (POC) for safety assets (PPE) related to accident
investigations.

Enforcement Support
Incumbent will be responsible for enforcement functions including: conducting
violations, voluntary disclosure, suspect illegal charters, incidents, navigation and altitude
deviation investigations.

Other
• Provides technical support for special inspections, including a variety of the functions
described in the previous paragraphs.
• May conduct meetings or portions of meetings in support of technical work functions.
• Prepares technical correspondence in support of assigned work functions.
• Provides administrative support and project tracking utilizing required computer
software.

RESPONSIBILITIESThe POI receives administrative direction from management in terms of broadly defined missions or functions. The POI, mostly independently plans, designs, and carries out programs, projects, studies, or other work. The APO provides policy assistance to field level Aviation Safety Inspectors (ASIs) on difficult or complex policy interpretations. The work is normally accepted without change. Completed work may be reviewed for adherence to FAA policy and for assurance that project requirements have been fulfilled.

ASIs at the FG-13 level issue certificates to and monitor (1) a large and complex aviation organization or (2)a number of smaller organizations that, together, are comparable in complexity to one large one. They are the primary contact point with the aviation organization(s). They may decide on issuance of the original certificates. They evaluate and decide upon proposals to change the authorized programs of the organizations. They continuously monitor the activities of organizations to determine whether they are following their authorized program, Federal regulations, and good safety practices.

FG-13 assignments are characterized by one or more of the following:

1.Multiengine turboprop, turbojet, or rotorcraft helicopter aircraft;

2. A variety of flight operations with diverse types of aircraft which may include turbine powered aircraft and unmanned aircraft; or

3. Novel and complex aviation operations.

FG-13 employees plan and conduct their assignments with substantial technical independence. They receive administrative and policy guidance from their supervisors and policy makers. They also obtain technical advice from higher-level inspectors who are experts who have overall program responsibility. They independently plan and carry out a work program to meet the needs and monitor the activities of the organizations for which they have certification responsibility. The scope and complexity of the work program may be such as to require the occasional assistance of other employees to conduct inspections and evaluate operations.

The POI applies a mastery knowledge level of the appropriate specialization and a broad knowledge of the
line of business mission and goals to assigned programs and areas of responsibility.

The POI plans and directs the use of time and resources to accomplish organizational objectives. He or she defines, organizes, and uses resources to accomplish work activities within established schedules, analyzes program requirements and accomplishments, and makes or directs adjustments as necessary to address organizational needs.

Guidelines and precedents are frequently inadequate for dealing with novel or complex operations. FG-13 employees understand and apply the basic principles of aviation safety and interpret the intent of the regulations.

At FG-13, contacts are frequently with owners and top managers of aviation corporations and involve negotiating and resolving the full range of issues and problems that confront large aviation organizations. Occasionally issues are controversial, arousing considerable public interest.

ASIs at the FG-13 level participate extensively in the certification inspection and surveillance of highly complex air carrier operations where principal program responsibility is vested in an aviation safety inspector of higher grade. These FG-13 employees have broad authority to negotiate with carrier management and make technical determinations within the coverage of approved specifications and policy manuals.

The POI provides guidance to field level staff to solve difficult technical issues. Resolves all but unique problems with the intervention of management or a technical specialist. Develop plans, techniques, and policies to address current and anticipated problems and issues. Works with management to solve problems.

Contacts are internal and external to the agency. The inspector is required to maintain an FAA second class medical.

Performs other duties as assigned.

Tasks are performed following prescribed or established procedures to assist inspectors, investigators, and Flight Standards program officials in their fact-finding or program administration responsibilities and requires basic evaluative judgment. The work performed falls primarily in one of the following categories:

(1) Inspections where determinations are based on visual or other specific inspection techniques and are made based on relatively clear-cut considerations such as the presence or absence of required documents or the obvious physical condition of an item or premises. These inspections are governed by specific procedures and serve as bases for action by compliance program officials. Typically, such work includes both initial and follow-up inspections including obtaining samples and performing well-established field tests, if appropriate.

(2) Technical support to inspections or investigations such as searching for, gathering, screening, and providing factual information or explanations related to the subject of an inspection or investigation or to the compliance program itself. These tasks are performed following prescribed or established procedures to assist compliance inspectors, investigators, and program officials in their fact finding or program administration responsibilities. The work includes activities such as obtaining background information on subjects of inspections or investigations by means of record searches, structured interviews, automated information retrieval, telephone inquiries, or correspondence; providing information to authorized persons concerning the status of particular
investigations; explaining licensing or other requirements, including exceptions or exemptions, to persons or organizations subject to regulations; compiling final investigative reports with necessary exhibits; and maintaining required administrative reports on topics such as manpower, case load, and case status.

Technical Administration

Provides technical knowledge and support to aviation safety inspectors, the general public, stakeholders, and airmen regarding a wide variety of aviation-related topics. Extracts safety data and information from FAA records to identify trends for items that affect aviation safety and enters technical findings in agency approved databases.

This individual will provide technical assistance and/or support with certification, surveillance,
investigation, and/or enforcement, examples include, but are not limited to:

Certification Support
• Provides technical support to ASl's during certification of operators and air agencies.
• Reviews airmen certification files, submitted by designees for accuracy.
• Reviews inspection authorization files for renewal eligibility.
• Conducts Operational Color Vision Tests.
• Reviews designee management system to determine renewal eligibility.
• Compiles data for technical reports.

Surveillance Support
• Assists AS I's with surveillance of aviation events.
• Assists in drafting and issuing waivers and authorizations.

Investigation Support
• Drafts Enforcement Investigative Reports (ETR) for review and final approval by an ASI.
• Acts as the Point of Contact (POC) for safety assets (PPE) related to accident
investigations.

Enforcement Support

Incumbent will be responsible for enforcement functions including: conducting violations, voluntary disclosure, suspect illegal charters, incidents, navigation and altitude deviation investigations.

Other
• Provides technical support for special inspections, including a variety of the functions
described in the previous paragraphs.
• May conduct meetings or portions of meetings in support of technical work functions.
• Prepares technical correspondence in support of assigned work functions.
• Provides administrative support and project tracking utilizing required computer software.

The aviation safety inspector (ASI) receives administrative direction from management in terms of broadly defined missions or functions. The ASI, mostly independently plans, designs, and carries out programs, projects, studies, or other work. The work is normally accepted without change. Completed work may be reviewed for adherence to FAA policy and for assurance that project requirements have been fulfilled.

Some FG-14 assignments involve service wide responsibility for application of expert knowledge of flight operations for advanced multiengine turbojet aircraft. Such employees are concerned with all aspects of the operational capabilities and limitations of the aircraft.

ASIs at the FG-14 level establish technical procedures and performance indexes and review complete flight operations programs for leaders in the aviation industry, or organizations of comparable scope and complexity, or a uniquely complex group of general aviation organizations. Assignments at this level are of great scope and unusual complexity.

The following assignments are illustrative:
1.As a Service wide expert on a particular type of advanced multiengine turbojet aircraft:
-- Advises other inspectors of major changes in the operation of the aircraft;
-- Standardizes procedures and judgments used by inspectors to evaluate the operation of the aircraft;
-- Evaluates new training methods and equipment (e.g., simulators) for initial certification;
-- Serves on national boards that determine the minimum equipment necessary to operate a particular type of aircraft safely; and
-- Serves on boards that evaluate incidents, accidents, complaints, and other serious problems relating to the aircraft. Develops plans to resolve problems.

2.As the principal representative in regulatory oversight of general aviation and air carrier activities, exercises certificate authority over extensive and complex operations. Analyzes flight operations involving large fleets of turbojet aircraft engaged in passenger and freight service. (By comparison, FG-13 employees exercise certificate authority over less complex operations or perform major portions of the certification, inspection, and surveillance under the direction of FG-14 inspectors.)

3.Exercises certificate authority and safety responsibility over a complex of broad and varied general aviation organizations such as air carriers, executive and/or industrial operators, designees, and flight schools when the activities monitored equate collectively to a major air carrier in terms of size and complexity of aircraft fleet employed, scope and technical complexity of operations, management sophistication, industry leadership, and public impact. The magnitude, intensity, and scope of program responsibility are typically such as to require significant and regular assistance of lower graded inspectors.

FG-14 employees develop and evaluate flight operations programs for organizations which utilize the newest, most complex aircraft, systems, and equipment. Because of organizational complexity or technology incorporated in the aircraft, systems, and equipment, employees must exercise originality to resolve unique problems. They frequently rely on engineers and designers for specific technical guidance although much of their work is carried out under very broad policy guidelines. Supervisors give FG-14 employees a wide leeway for independent action. Other inspectors seek their advice on problems relating to aircraft and their operation. Because of the precedent-setting nature or substantial effect on the aviation industry or public safety, their decisions may be reviewed and approved at a higher policy-setting level.

The Management and Program Analyst is a recognized subject matter expert (SME) in management principles and processes, and in the analysis and evaluation methods for assessing program operations; and in providing leadership for highly complex and challenging National Airspace System (NAS) activities under the minimal direction of a manager or executive.

Applies experience and expert knowledge of analytical methods and techniques to conduct functional activities for projects/programs that often require the development of new and innovative approaches to improve program efficiencies. Analyzes operations, maintenance, repair, and safety data and makes effective recommendations to management for pro-active and corrective actions.

Participates in new system development, in-service improvement, and resolution of operational problems in the National Airspace System (NAS). Conducts analysis of critical program areas to develop performance measures to track viability and success of policies within Technical Operations. Compiles analytical data to develop and recommend plans and techniques to ensure cost effective life cycle support. Ensures that In-Service Review (ISR) checklists for Technical Operations (Tech Ops) related items are appropriately addressed with planning and support activities beginning with the introduction of new programs into the acquisition process.

Possesses knowledge of the Acquisition Management System (AMS) process and AJW operational needs. Provides expert guidance and recommendations to promote safety and efficiency throughout all phases of the AMS Life-cycle Management. Works with management and program managers to develop, verifies, and/or facilitates program strategies and plans. Performs technical analysis to predict potential issues and proposing preventive actions; and provides management with technical data to aid in decision-making.

Prepares, reviews and recommends approval of documentation such as the Integrated Logistics Support Plan (ILSP) and the Implementation Strategy & Planning Document (ISPD). Develops briefings to convey strategic vision and/or organizational policies to internal and external audiences.

Maintains proficiency with innovative technologies including the evolution of remote maintenance monitoring and enterprise level support systems to perform comparative analysis for yielding safe, secure, reliable, and efficient NAS services. Studies existing research on technological changes to define and develop policies and procedures to enhance the efficiency of current NAS systems and technologies. Conducts program analysis, evaluations and studies to identifies and resolves challenging problems or issues that often cross organizational boundaries and impact on the accomplishment of strategic objectives.

Monitors the health of NAS operational systems/services via data and communications from multiple sources to identify operational risks and track mitigation activities. Collaborates with stakeholders to ensure Tech Ops readiness prior to NAS implementation. Brings together the various support organizations to develop and deliver NAS system/services portfolio reviews. Provides manager and functional area lead clear and concise data analysis throughout the year for situational awareness and recommended actions.

Performs other duties as assigned.

The aviation safety inspector (ASI) receives administrative direction from management in terms of broadly defined missions or functions. The ASI, mostly independently plans, designs, and carries out programs, projects, studies, or other work.. The work is normally accepted without change. Completed work may be reviewed for adherence to FAA policy and for assurance that project requirements have been fulfilled.

Some FG-14 assignments involve service wide responsibility for application of expert knowledge of flight operations for advanced multiengine turbojet aircraft. Such employees are concerned with all aspects of the operational capabilities and limitations of the aircraft.

ASIs at the FG-14 level establish technical procedures and performance indexes and review complete flight operations programs for leaders in the aviation industry, or organizations of comparable scope and complexity, or a uniquely complex group of general aviation organizations. Assignments at this level are of great scope and unusual complexity.

The following assignments are illustrative:
1.As a Service wide expert on a particular type of advanced multiengine turbojet aircraft:
-- Advises other inspectors of major changes in the operation of the aircraft;
-- Standardizes procedures and judgments used by inspectors to evaluate the operation of the aircraft;
-- Evaluates new training methods and equipment (e.g., simulators) for initial certification;
-- Serves on national boards that determine the minimum equipment necessary to operate a particular type of aircraft safely; and
-- Serves on boards that evaluate incidents, accidents, complaints, and other serious problems relating to the aircraft. Develops plans to resolve problems.

2.As the principal representative in regulatory oversight of general aviation and air carrier activities, exercises certificate authority over extensive and complex operations. Analyzes flight operations involving large fleets of turbojet aircraft engaged in passenger and freight service. (By comparison, FG-13 employees exercise certificate authority over less complex operations or perform major portions of the certification, inspection, and surveillance under the direction of FG-14 inspectors.)

3.Exercises certificate authority and safety responsibility over a complex of broad and varied general aviation organizations such as air carriers, executive and/or industrial operators, designees, and flight schools when the activities monitored equate collectively to a major air carrier in terms of size and complexity of aircraft fleet employed, scope and technical complexity of operations, management sophistication, industry leadership, and public impact. The magnitude, intensity, and scope of program responsibility are typically such as to require significant and regular assistance of lower graded inspectors.

FG-14 employees develop and evaluate flight operations programs for organizations which utilize the newest, most complex aircraft, systems, and equipment. Because of organizational complexity or technology incorporated in the aircraft, systems, and equipment, employees must exercise originality to resolve unique problems. They frequently rely on engineers and designers for specific technical guidance although much of their work is carried out under very broad policy guidelines. Supervisors give FG-14 employees a wide leeway for independent action. Other inspectors seek their advice on problems relating to aircraft and their operation. Because of the precedent-setting nature or substantial effect on the aviation industry or public safety, their decisions may be reviewed and approved at a higher policy- setting level.

Performs other duties as required.

The POI receives administrative direction from management in terms of broadly defined missions or functions. The POI, mostly independently plans, designs, and carries out programs, projects, studies, or other work. The work is normally accepted without change. Completed work may be reviewed for adherence to FAA policy and for assurance that project requirements have been fulfilled.

Responsible for application of expert knowledge of flight operations for advanced multiengine turbojet aircraft. Such employees are concerned with all aspects of the operational capabilities and limitations of the aircraft.

Establish technical procedures and performance indexes and review complete flight operations programs for leaders in the aviation industry, or organizations of comparable scope and complexity, or a uniquely complex group of general aviation organizations.

The following assignments are illustrative:
1. As a Service wide expert on a particular type of advanced multiengine turbojet aircraft:
-- Advises other inspectors of major changes in the operation of the aircraft;
-- Standardizes procedures and judgments used by inspectors to evaluate the operation of the aircraft;
-- Evaluates new training methods and equipment (e.g., simulators) for initial certification;
-- Serves on national boards that determine the minimum equipment necessary to operate a particular type of aircraft safely; and
-- Serves on boards that evaluate incidents, accidents, complaints, and other serious problems relating to the aircraft. Develops plans to resolve problems.

2. As the principal representative in regulatory oversight of general aviation and air carrier activities, exercises certificate authority over extensive and complex operations. Analyzes flight operations involving large fleets of turbojet aircraft engaged in passenger and freight service.

3.Exercises certificate authority and safety responsibility over a complex of broad and varied general aviation organizations such as air carriers, executive and/or industrial operators, designees, and flight schools when the activities monitored equate collectively to a major air carrier in terms of size and complexity of aircraft fleet employed, scope and technical complexity of operations, management sophistication, industry leadership, and public impact.

Develops and evaluates flight operations programs for organizations which utilize the newest, most complex aircraft, systems, and equipment. Because of organizational complexity or technology incorporated in the aircraft, systems, and equipment, employees must exercise originality to resolve unique problems. They frequently rely on engineers and designers for specific technical guidance although much of their work is carried out under very broad policy guidelines.

Plans and directs the use of time and resources to accomplish organizational objectives. He or she defines, organizes, and uses resources to accomplish work activities within established schedules, analyzes program requirements and accomplishments, and makes or directs adjustments as necessary to address organizational needs.

Provides critical important and frequent controversial contacts with key officials of major manufacturers and general aviation organizations. Contacts are made to resolve issues which affect the initial certification or operations programs, and their effect on safety and compliance with regulations.

Resolves all but unique problems, with the intervention of management or a technical specialist. Develop plans, techniques, and policies to address current and anticipated problems and issues. Works with management to solve problems.

Performs other duties as required.

Serves as a senior level expert in employment law, labor, and personnel policy for an excepted service agency with substantial personnel flexibility to manage its workforce. Reports directly to the Deputy Assistant Chief Counsel for Employment and Labor Law (AGC-100). Supervises a staff of attorneys representing the agency in complex, and precedent-setting administrative and judicial employment litigation matters. Provides expert legal advice and counsel to FAA leaders from all lines of business and staff offices on employment and labor law matters. Consistent with the priorities of the FAA Administrator, FAA Chief Counsel, and the Assistant Chief Counsel for Employment and Labor Law, the manager is:

Responsible for overseeing all legal advice/policy matters within the respective AGC-100 team, and in coordination with higher-level Employment and Labor Law Division managers, as appropriate.

Oversees and evaluates legal research, analysis, and recommendations from subordinate attorneys on legal advice, personnel policy, and labor matters. Coordinates with AGC-100 leadership on legal sufficiency reviews of collective bargaining agreements (CBAs) and memoranda of understanding (MOU) prepared by attorneys.

Serves as a liaison and legal adviser to the FAA's Office of Human Resource Management (HRM), Office of Civil Rights (OCR), the Departmental Office of Civil Rights (DOCR), and the U.S. Department of Justice (DOJ) on employment litigation matters.

Participates with other AGC-100 managers in broader planning and strategy in all facets of employment and labor law, including but not limited to: air traffic controller hiring; reasonable accommodation; whistleblower protections; and substance abuse testing.

Works collaboratively with frontline managers to ensure consistent, timely provision of legal services.

Manages resources among organizational units/projects/programs or requests additional resources as needed. Responsible for the efficient management and safeguarding of resources and ensures internal controls meet agency standards.

Managerial duties include: developing and executing plans, policies, and programs, strategic planning; assigning work to subordinates; communicating the organization's vision and objectives; setting priorities; assigning tasks and responsibilities; monitoring and evaluating performance; coaching and developing employee capabilities; approving leave requests; and taking, recommending, and/or approving corrective/disciplinary actions, as appropriate. Defines and organizes staff and work to accomplish objectives and meet performance measures, and identifies and evaluates opportunities for operational efficiencies and/or cost savings.

Defines, plans, and organizes assigned budget, staff, and other resources to accomplish objectives. Manages budget and either reallocates resources among organizational units/projects/programs or requests additional resources as needed. Performs critical aspects of the budget planning process, including projecting short-term and long-term future needs and justifying resource requirements. Applies the principles of management, strategic planning, and fiscal management to the work of the division. Responsible for the efficient management and safeguarding of resources and assures internal controls meet agency standards.

They are also responsible for various auxiliary duties that contribute to providing reliable and safe FAA services to the flying public.

As an ATSS (SOC NOM), the incumbent is recognized as the principal technical expert for development of workable solutions for any unanticipated situations adversely affecting operationally critical systems of the NAS. Serves as senior project manager or team leader for large, challenging and complex work activities. Represents the FAA as a senior technical authority for major agency activities, emerging technologies and customer concerns.

Responsible for establishing and managing program goals and objectives and formulating project plans; develops, interprets, recommends changes, and has broad discretion to insure compliance with organizational objectives and policies; identifies, procures, distributes, and tracks resources needed to accomplish large work activities.

Works with customers at high internal and external organization levels to the FAA to resolve complex issues to insure the integrity of the NAS. Coordinates with multiple air traffic entities to shut down and restore facilities, systems, and services to prevent activities from disrupting air traffic operations. Quickly resolves restoration problems with minimal impact to the NAS.

Performs work providing agency-wide leadership for highly complex and challenging technical activities. This may be accomplished using innovative concepts and approaches for problems that have resisted earlier efforts at resolution.

Maintains authority to commit the necessary resources to accomplish the agency's mission. Develops innovative approaches to attain organizational objectives and optimize the use of resources.

Works independently, monitors and evaluates trend data on a nationwide basis to develop workable solutions for sustaining the NAS.

Keeps abreast of changes in technology and the new systems coming on-line. Provides recommendations to senior level managers for enhancement of systems and air traffic operations.

Formulates Standard Operation Procedures (SOP) for local use, dealing with Emergency and Safety situations at assigned facilities.

Incumbent has the authoritative responsibility for timely upward reporting of NAS information that could have an impact to operations for purposes of Situation Awareness (i.e. NOT AM, SAL Paging function). Understands the current state and dynamics of local operations and being able to anticipate future changes and developments.

Integrates Operational Risk Management (ORM) into restoration, schedule maintenance activities, and all planned projects, ensuring that all customers and users of services are included and involved in ORM implementation and planning.

Incumbent is management's representative during non-administrative hours.

Formulates and recommends organizational positions on major agency activities to senior managers. Technical decisions are considered authoritative in his/her area of expertise.

Is considered a technical expert within the FAA for an assigned system or specialty area. Work directly supports the objectives of the agency and the safe and continual operation of the NAS. Contacts are both internal and external. Formulates and recommends organizational positions on major agency activities to senior managers. Represents the FAA as a senior technical authority for major projects and programs.

Works independently. Has broad discretion to ensure alignment with organizational objectives and policies. Develops innovative approaches to attain organizational objectives and optimize the use of resources. Identifies and justifies the resources needed to accomplish large work activities. Provides expert guidance and instruction to address diverse, complex issues that often cross multiple projects, programs, or functional areas.

Performs other duties as assigned.

FV-F:

The incumbent will perform a combination of routine, multiple, and varying assignments under the limited direction of the Field Office and Frontline Management team.

Assists Office Manager and Front Line Management Team, as well as the Administrative Officer, in day-to-day operations, and may act as a lead for other support staff to coordinate multiple assignments for the Field Office. Performs back-up duties in the absence of the Administrative Officer. Work activities typically support multiple projects/programs and contribute to the objectives of the organizational unit.

Applies experience and advanced knowledge to plan and perform administrative assignments for projects/programs. Has a broad understanding of how administrative assignments contribute to organizational activities. Responsible for compiling, tracking and analyzing data; providing advanced computer assistance; scheduling meetings; preparing correspondence; providing written or oral explanation of organization policies; and coordinating the implementation of new office policies and systems.

Utilizes a variety of software programs to accomplish assignments. Demonstrates considerable independence in planning time, and coordinates only as needed with Office Manager, Front Line Management Team, and Administrative Officer to prioritize assignments and use assigned resources. Often helps others plan and identify resources to accomplish projects/programs/tasks.

Contacts are typically internal and external. Internal contacts frequently involve the Office Manager, Management Team, and Administrative Officer, as well as internal Aviation Safety Inspectors and administrative personnel. Other contacts may frequently include Division Management and Functional Area Office personnel, Flight Standards Field Office Managers, and employees from more than one organizational unit and/or Line-of-Business to share information, coordinate efforts, and discuss assignments. External contacts are typically with customers and other parties on routine matters that relate to the project/program that is being supported. Established policies and procedures provide guidance for most assignments, but allow some discretion for the incumbent to select the most appropriate approach, or to recommend new approaches.

May provide recommendations to improve work processes. Resolves most problems and work issues without the assistance of the Office Manager, Front Line Management Team, or Administrative Officer. Identifies and informs Office Manager, Front Line Management Team, Administrative Officer, and/or other employees of problems/issues that require their attention and helps them develop and recommend solutions. Provides guidance to lower level administrative support staff for handling routine problems and issues. Utilizes the government travel system as necessary, and assures compliance with established procedures and cost accounting data.

Work is reviewed periodically, typically through status reports and at completion, to ensure policy compliance and alignment with the requirements of projects and/or work activities.

Performs other duties as assigned.

FV-E:

Performs duties under the direction of Office Manager and Front Line Management Team.

This position may be filled at the FV-E or FV-F level. Identification of promotion in the vacancy announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon the selectee meeting training, qualification requirements, higher level work be available and recommendation by the supervisor.

Uses statistical methods to extract information from research data and provides different ways to assess the reliability and dependability of research outputs. Develops algorithms and/or tools to support data manipulation and processing as well as the use of data visualization techniques to articulate findings to aid in the design and construction of new innovative concepts, and techniques, such as modeling training programs at air traffic control facilities. Combines computer science, modeling, statistics, analytics, and mathematics to identify and resolve highly complex problems or issues, which has an impact on the accomplishment of FAA's strategic objectives. Reports quantitative information, trends, relationships and correlations among or within data sets, to support the human capital management efforts of Human Resources on behalf of the FAA.

The Data Scientist serves as a senior project manager or team leader for large, challenging work activities, such as the evaluation, identification, and integration of data sets that provide a more complete picture of the FAA’s workforce, and other ways to use human capital data to assist the agency with its mission of being the safest air navigation service provider. As the senior project manager, provides leadership for risk identification efforts and mitigation assessments. Evaluates model performance and selection using advanced programming languages such as R or Python. Extracts data without preset specifications.

Develops innovative computational algorithms and statistical methods to find patterns and relationships in large volumes of data. Uses machine learning techniques to perform data analysis to help management process and analyze data for more rapid decision-making. Conducts synthetic data generation to test various datasets to validate mathematical models and train machine learning models.

Uses knowledge of the aviation industry and publicly available datasets to research and analyze complex system designs. Performs statistical modeling, such as Monte-Carlo simulation to predict the probability of different outcomes when the intervention of random variables is present; and to help to explain the impact of risk and uncertainty in prediction and forecasting models. Develops complex mathematical algorithms to research and identify risks.

Contacts are internal and external. Often represents FAA as the primary technical authority for major projects, programs, and other areas involving data modeling and risk assessment. Formulates and recommends organizational positions on major projects/policies/issues to senior management. Prepares, reviews, and may approve organizational reports or policies for internal and external distribution. Develops briefings to convey strategic vision or policies to internal and external audiences.

Broad policies and objectives provide general guidance for addressing issues but almost always require the development of new and innovative approaches. Provides expert guidance and instruction, both internally and externally, to address diverse, complex issues that often cross multiple projects/programs or functional/technical areas. As a technical expert, works mainly independently and has broad discretion to ensure alignment with organizational objectives and policies. The Team Manager typically reviews final work only for success in achieving planned results, not technical merit.

Serves as an Operations Supervisor (OS) in a Level 5 terminal facility responsible for planning and directing operations within delegated areas of responsibility. Provides first-line supervision to a team of ATCS'. Plans and assigns work to be accomplished by subordinate employees. Sets work priorities and schedules. Approves leave; gives advice, counsel, and instruction to employees on both work and administrative matters. Evaluates performance of employees and recommends performance ratings. Hears and resolves complaints from employees and refers group grievances and more serious unresolved complaints to a higher level manager. Identifies and arranges for developmental and other training needs of employees. Finds ways to improve production or increase the quality of the work directed. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Recommends goals and objectives for the area and tracks accomplishments. Communicates and reinforces diversity and EEO policies and programs in all areas of responsibilities, including selection, training, and transfers. Supports and participates in the labor management partnership process, and fosters a work environment where all employees are treated in a fair and equitable manner.

Supervises a staff of Air Traffic Control Specialists that is responsible for carrying out air traffic control assignments within a geographic area.

Plans and assigns work to be accomplished by subordinate employees. Sets work priorities and schedules. Approves leave; gives advice, counsel, and instruction to employees on both work and administrative matters. Evaluates performance of employees and recommends performance ratings. Hears and resolves complaints from employees and refers group grievances and more serious unresolved complaints to a higher level manager. Identifies and arranges for developmental and other training needs of employees. Finds ways to improve production or increase the quality of the work directed. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Recommends goals and objectives for the area and tracks accomplishments.

Communicates and reinforces diversity and EEO policies and programs in all areas of responsibility, including selections, training, and transfers. Supports and participates in the labor management partnership process, and fosters a work environment where all employees are treated in a fair and equitable manner.

Responsible for tactical, strategic. and administrative support of multiple program areas such as training, quality control, quality assurance, traffic management, airspace and procedures, plans and programs, operational automation, military operations. special and security operations, safety management system, safety reporting and other areas of specialty identified collaboratively at the local level. The work requires a comprehensive knowledge of the ATC field and familiarization with the many integral components of the industry which comprise the National Airspace System. Specialists must have the ability to apply this knowledge to the analysis, evaluation and development of new methods, studies, approaches, and procedures. The Staff Support Specialist must be knowledgeable of agency wide programs, facility goals and objectives. Must be able to communicate clearly and tailor their message to the target audience. While not required, hardware/software experience is desirable. Some travel will be required.

1. Performs daily functions of maintaining and or improving operational material and or resources within the assigned area(s) of specialty.
2. Communicates intra/inter facility as well as among various lines of business and industry.
3. Makes recommendations for new projects/studies. taking into account available resources and the accomplishment of organizational goals and objectives.
4. Applies expertise toward the completion of projects/studies and facility reports.
5. Analyzes and evaluates the effectiveness of equipment, facilities, and procedures.
6. Conducts investigations, evaluations, and briefs facility personnel.
7. Develops methods to improve customer service and the quality of support provided.
8. Collaborates freely among facilities, provides feedback and consults with other Staff Support Specialists regardless of duty location.
9. May perform duties outside of the facility commensurate with grade and experience.

Depending upon organizational structure, reports to a Team Manager or Group Manager, who provides administrative direction for work assignments, in terms of broadly defined missions or functions within areas of specialties. The incumbent is responsible for planning, designing and completing work assignments independently. Results of the work are technically authoritative and are normally accepted without change. Work is evaluated in terms of results achieved and effectiveness in assigned program areas.

Performs a variety of functions directly relating to the operations of the NAS. Focus is on the availability and reliability of the services and products provided to users of the NAS.

Recognized as the principal technical specialist on legacy and newly developed systems within a large facility or multiple facilities over a large geographical area. Responsible for the planning, directing, coordinating, monitoring. and maintenance activities associated with the management of assigned NAS systems/facilities.

Performs work of broad scope and complexity with a high degree of independence. Applies broad experience and comprehensive technical knowledge to maintain and protect the integrity and safety of all components and systems for the NAS service delivery. Provides the highest organization level of technical support associated with analyzing, installing, repairing, fabricating, maintaining, modifying, or evaluating the most complex systems for which the FAA is responsible.

Plans, coordinates and performs work with a high degree of independence, keeping the supervisor advised only of the most critical issues. Resolves unique technical problems without managerial intervention, providing coordination and suggested solutions.

Rapidly analyzes and seeks resolution to problems as they arise and makes adjustments as necessary to deal with system outages and network performance deterioration. Initiates action for the timely repair or restoration of services and systems, taking into account the availability of back-up systems, possible reconfigurations to minimize service interruptions, and the relative criticality of particular functions to the safe and efficient operation of the NAS. Incumbent is responsible for timely upward reporting of NAS information that could have an impact to operations for purposes of Situation Awareness (i.e. NOT AM, SAL Paging function). Incumbent-in-charge is expected to be management's representative during non-administrative hours.

Integrate Operational Risk Management (ORM) into restoration, schedule maintenance activities, and all planned projects, ensuring that all customers and users of services are included and involved in ORM implementation and planning.

Contacts are both internal and external. Often represents the organization as the primary point of contact on projects, programs, and other work activities to coordinate and implement plans or obtain information and resolve problems.

The Operations area serves as a principal organizational element of the Technical Operations Organizational to plan, direct, coordinate, monitor, and accomplish activities associated with real-time management of assigned NAS systems/facilities at the service integrity level. Reports to the Service Operations Center Manager.

Receives general program assignments from a supervisor or higher-level manager. Assignments are stated in terms of priorities, overall objectives, and boundaries. Completed assignments are considered technically authoritative and are reviewed only for general compliance with organizational objectives. Identifies resources needed to perform assignments. Organizes and assigns resources needed to accomplish large work activities within established schedules. Work is reviewed for compliance with established policies and sound technical and programmatic judgement.

Performs other duties as assigned.

Incumbent must possess a valid driver's license.