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Job Title: Customer Engagement Specialist
Company: Capital C Corporation
Location: Singapore
About Us:
Capital C Corporation is a pioneering fintech company headquartered in Singapore, revolutionizing financial services across Southeast Asia. With a decade of industry experience coupled with an innovative startup mindset, we are deeply passionate about the potential in Southeast Asia to empower our users. Our technology is purposefully designed to reach and uplift underserved individuals and businesses through digitalization.
We provide an array of financial solutions, encompassing consumer services, support for MSME businesses, financing for two & four-wheelers, buy now pay later options, and salary advances customized for developing countries.
Our goal is to foster financial stability and empower individuals to achieve their financial goals. Be part of our journey to transform financial inclusion and enrich lives across Southeast Asia.
Our mission is simple yet powerful: "Driving financial inclusion, enhancing lives."
Position Overview:
We're seeking a proactive and results-driven Customer Engagement Specialist to join our team. In this role, you'll be instrumental in providing exceptional customer service, guiding customers through document submissions, and scheduling appointments to ensure a seamless experience.
Key Responsibilities:
Requirements:
Benefits:
How to Apply:
If you're a motivated individual with a passion for sales and want to make an impact in the fintech industry, we want to hear from you! Please submit your resume to hr@capc.com.sg.
Join us at Capital C and be part of a team shaping the future of finance!
Official account of Jobstore.
“Who We Are as a Company”
Capital C Corporation, a leading Singapore-based fintech company, as we transform financial services in Southeast Asia.
With a decade of experience and a startup mindset, we're enthusiastic about the opportunities in Southeast Asia to supercharge our users.
Our technology is purpose-built, enabling us to reach and empower underserved individuals through digitalization, offering a wide range of financial solutions, including consumer, MSME business, two & four-wheeler financing, buy now pay later, and salary advances for developing countries, all aimed at boosting financial stability.
Come join us on our journey to revolutionise financial inclusion and enhance lives across Southeast Asia. Our mission: "Driving financial inclusion, enhancing lives."
公司简介
新加坡领先的金融科技公司，Capital C Corporation，正在招聘！
凭借十年的运营经验和不断创新的精神，我们致力于改革东南亚的金融服务行业。
我们的专有技术使我们能够通过数字化手段触及并支持未曾得到充分服务的社群，这包括消费者和中小企业。我们的使命是增强他们的财务稳定性，同时推动金融包容，提升东南亚人民的生活。
我们的使命：“推动金融包容，提升生活。”
“Discover the team behind the scenes”
We're a lively and enthusiastic team, always eager to offer our customers a top-notch financial service experience that's on par with what you might expect from a private bank. We genuinely believe that each customer is unique, and we take pride in consistently wowing everyone who walks into our branch. We work together seamlessly, emphasising teamwork to create the very first impression our customers have with our organisation. We recognize the immense importance of this role as the face of our company.
团队了解
我们是一支充满活力和热忱的团队，我们渴望为每位客户提供与私人银行媲美的一流金融服务体验。我们坚信每位客户都是独一无二的，因此我们致力于为每位客户提供最卓越的服务。为实现这一目标，我们高度重视团队协作，因为我们深知这是塑造客户对我们公司第一印象的关键。作为客户体验大使，您将在为创造客户最佳体验过程中扮演着关键角色。
"Role Sneak Peek"
As a Customer Experience Ambassador, you're the warm and welcoming representative of our company. Your role goes beyond just wearing a friendly smile; it's absolutely vital. Your mission is to ensure that every customer feels exceptionally well cared for, and you play a pivotal role in ensuring the front-end of our business operates flawlessly and at its peak performance.
Your primary objectives include maintaining our professional image, delivering outstanding customer service, and ensuring that each customer's journey with us begins seamlessly.
职位概览
作为客户体验大使，您是公司热情接待客户的代表。您的工作不仅仅是展现友善的笑容，更是确保每位客户感到宾至如归。
您也在确保公司前台业务无缝运作方面发挥了至关重要的作用。您的首要任务包括维护我们的专业形象、提供卓越的客户服务，以及确保每位客户与我们的关系顺畅无阻。
"Workday Activities"
Your daily activities involve assisting new customers with the onboarding application process, promptly addressing their inquiries, managing and incorporating their feedback, and maintaining a professional and organised environment for both walk-in and appointment-based customers.
工作日常
您的日常工作包括协助客户完成贷款申请，迅速解答他们的疑问，处理他们的反馈，以及维护一个专业有序的环境，无论是对于前来直接咨询还是预约咨询的客户。
"Valuable Additions"
Skills that can bring added value to this role include having prior experience with CRM systems, being proficient in using the Google Workspace suite, and having worked in customer-facing environments like banking front offices, hotels, or esteemed service roles.
附加优势
其他有利条件包括具有使用CRM系统的先前经验，熟练使用Google Workspace软件，以及在客户服务领域工作的经历，例如在银行、酒店或其他前台办公室。如果您具备这些附加优势，将会是一个加分项。
"The Essential Qualities"
基本要求
我们正在寻找一位性格开朗、具备出色客户服务态度的团友。
除了卓越的电脑技能，您也应该能够熟练地使用英语和中文进行沟通，因为您需要与说中文的客户进行交流。此外，对于这个职位来说，保持仪表端庄整洁也备受重视。
Working Hours:
Official account of Jobstore.
Job Title: Customer Engagement Specialist
Company: Capital C Corporation
Location: Singapore
About Us:
Capital C Corporation is a pioneering fintech company headquartered in Singapore, revolutionizing financial services across Southeast Asia. With a decade of industry experience coupled with an innovative startup mindset, we are deeply passionate about the potential in Southeast Asia to empower our users. Our technology is purposefully designed to reach and uplift underserved individuals and businesses through digitalization.
We provide an array of financial solutions, encompassing consumer services, support for MSME businesses, financing for two & four-wheelers, buy now pay later options, and salary advances customized for developing countries.
Our goal is to foster financial stability and empower individuals to achieve their financial goals. Be part of our journey to transform financial inclusion and enrich lives across Southeast Asia.
Our mission is simple yet powerful: "Driving financial inclusion, enhancing lives."
Position Overview:
We're seeking a proactive and results-driven Customer Engagement Specialist to join our team. In this role, you'll be instrumental in providing exceptional customer service, guiding customers through document submissions, and scheduling appointments to ensure a seamless experience.
Key Responsibilities:
Requirements:
Benefits:
How to Apply:
If you're a motivated individual with a passion for sales and want to make an impact in the fintech industry, we want to hear from you! Please submit your resume to hr@capc.com.sg.
Join us at Capital C and be part of a team shaping the future of finance!
Official account of Jobstore.
“Who We Are as a Company”
Capital C Corporation, a leading Singapore-based fintech company, as we transform financial services in Southeast Asia.
With a decade of experience and a startup mindset, we're enthusiastic about the opportunities in Southeast Asia to supercharge our users.
Our technology is purpose-built, enabling us to reach and empower underserved individuals through digitalization, offering a wide range of financial solutions, including consumer, MSME business, two & four-wheeler financing, buy now pay later, and salary advances for developing countries, all aimed at boosting financial stability.
Come join us on our journey to revolutionise financial inclusion and enhance lives across Southeast Asia. Our mission: "Driving financial inclusion, enhancing lives."
公司简介
新加坡领先的金融科技公司，Capital C Corporation，正在招聘！
凭借十年的运营经验和不断创新的精神，我们致力于改革东南亚的金融服务行业。
我们的专有技术使我们能够通过数字化手段触及并支持未曾得到充分服务的社群，这包括消费者和中小企业。我们的使命是增强他们的财务稳定性，同时推动金融包容，提升东南亚人民的生活。
我们的使命：“推动金融包容，提升生活。”
“Discover the team behind the scenes”
We're a lively and enthusiastic team, always eager to offer our customers a top-notch financial service experience that's on par with what you might expect from a private bank. We genuinely believe that each customer is unique, and we take pride in consistently wowing everyone who walks into our branch. We work together seamlessly, emphasising teamwork to create the very first impression our customers have with our organisation. We recognize the immense importance of this role as the face of our company.
团队了解
我们是一支充满活力和热忱的团队，我们渴望为每位客户提供与私人银行媲美的一流金融服务体验。我们坚信每位客户都是独一无二的，因此我们致力于为每位客户提供最卓越的服务。为实现这一目标，我们高度重视团队协作，因为我们深知这是塑造客户对我们公司第一印象的关键。作为客户体验大使，您将在为创造客户最佳体验过程中扮演着关键角色。
"Role Sneak Peek"
As a Customer Experience Ambassador, you're the warm and welcoming representative of our company. Your role goes beyond just wearing a friendly smile; it's absolutely vital. Your mission is to ensure that every customer feels exceptionally well cared for, and you play a pivotal role in ensuring the front-end of our business operates flawlessly and at its peak performance.
Your primary objectives include maintaining our professional image, delivering outstanding customer service, and ensuring that each customer's journey with us begins seamlessly.
职位概览
作为客户体验大使，您是公司热情接待客户的代表。您的工作不仅仅是展现友善的笑容，更是确保每位客户感到宾至如归。
您也在确保公司前台业务无缝运作方面发挥了至关重要的作用。您的首要任务包括维护我们的专业形象、提供卓越的客户服务，以及确保每位客户与我们的关系顺畅无阻。
"Workday Activities"
Your daily activities involve assisting new customers with the onboarding application process, promptly addressing their inquiries, managing and incorporating their feedback, and maintaining a professional and organised environment for both walk-in and appointment-based customers.
工作日常
您的日常工作包括协助客户完成贷款申请，迅速解答他们的疑问，处理他们的反馈，以及维护一个专业有序的环境，无论是对于前来直接咨询还是预约咨询的客户。
"Valuable Additions"
Skills that can bring added value to this role include having prior experience with CRM systems, being proficient in using the Google Workspace suite, and having worked in customer-facing environments like banking front offices, hotels, or esteemed service roles.
附加优势
其他有利条件包括具有使用CRM系统的先前经验，熟练使用Google Workspace软件，以及在客户服务领域工作的经历，例如在银行、酒店或其他前台办公室。如果您具备这些附加优势，将会是一个加分项。
"The Essential Qualities"
基本要求
我们正在寻找一位性格开朗、具备出色客户服务态度的团友。
除了卓越的电脑技能，您也应该能够熟练地使用英语和中文进行沟通，因为您需要与说中文的客户进行交流。此外，对于这个职位来说，保持仪表端庄整洁也备受重视。
Working Hours:
Official account of Jobstore.
“Who We Are as a Company”
Capital C Corporation, a leading Singapore-based fintech company, as we transform financial services in Southeast Asia.
With a decade of experience and a startup mindset, we're enthusiastic about the opportunities in Southeast Asia to supercharge our users.
Our technology is purpose-built, enabling us to reach and empower underserved individuals through digitalization, offering a wide range of financial solutions, including consumer, MSME business, two & four-wheeler financing, buy now pay later, and salary advances for developing countries, all aimed at boosting financial stability.
Come join us on our journey to revolutionise financial inclusion and enhance lives across Southeast Asia. Our mission: "Driving financial inclusion, enhancing lives."
公司简介
新加坡领先的金融科技公司，Capital C Corporation，正在招聘！
凭借十年的运营经验和不断创新的精神，我们致力于改革东南亚的金融服务行业。
我们的专有技术使我们能够通过数字化手段触及并支持未曾得到充分服务的社群，这包括消费者和中小企业。我们的使命是增强他们的财务稳定性，同时推动金融包容，提升东南亚人民的生活。
我们的使命：“推动金融包容，提升生活。”
“Discover the team behind the scenes”
We're a lively and enthusiastic team, always eager to offer our customers a top-notch financial service experience that's on par with what you might expect from a private bank. We genuinely believe that each customer is unique, and we take pride in consistently wowing everyone who walks into our branch. We work together seamlessly, emphasising teamwork to create the very first impression our customers have with our organisation. We recognize the immense importance of this role as the face of our company.
团队了解
我们是一支充满活力和热忱的团队，我们渴望为每位客户提供与私人银行媲美的一流金融服务体验。我们坚信每位客户都是独一无二的，因此我们致力于为每位客户提供最卓越的服务。为实现这一目标，我们高度重视团队协作，因为我们深知这是塑造客户对我们公司第一印象的关键。作为客户体验大使，您将在为创造客户最佳体验过程中扮演着关键角色。
"Role Sneak Peek"
As a Customer Experience Ambassador, you're the warm and welcoming representative of our company. Your role goes beyond just wearing a friendly smile; it's absolutely vital. Your mission is to ensure that every customer feels exceptionally well cared for, and you play a pivotal role in ensuring the front-end of our business operates flawlessly and at its peak performance.
Your primary objectives include maintaining our professional image, delivering outstanding customer service, and ensuring that each customer's journey with us begins seamlessly.
职位概览
作为客户体验大使，您是公司热情接待客户的代表。您的工作不仅仅是展现友善的笑容，更是确保每位客户感到宾至如归。
您也在确保公司前台业务无缝运作方面发挥了至关重要的作用。您的首要任务包括维护我们的专业形象、提供卓越的客户服务，以及确保每位客户与我们的关系顺畅无阻。
"Workday Activities"
Your daily activities involve assisting new customers with the onboarding application process, promptly addressing their inquiries, managing and incorporating their feedback, and maintaining a professional and organised environment for both walk-in and appointment-based customers.
工作日常
您的日常工作包括协助客户完成贷款申请，迅速解答他们的疑问，处理他们的反馈，以及维护一个专业有序的环境，无论是对于前来直接咨询还是预约咨询的客户。
"Valuable Additions"
Skills that can bring added value to this role include having prior experience with CRM systems, being proficient in using the Google Workspace suite, and having worked in customer-facing environments like banking front offices, hotels, or esteemed service roles.
附加优势
其他有利条件包括具有使用CRM系统的先前经验，熟练使用Google Workspace软件，以及在客户服务领域工作的经历，例如在银行、酒店或其他前台办公室。如果您具备这些附加优势，将会是一个加分项。
"The Essential Qualities"
基本要求
我们正在寻找一位性格开朗、具备出色客户服务态度的团友。
除了卓越的电脑技能，您也应该能够熟练地使用英语和中文进行沟通，因为您需要与说中文的客户进行交流。此外，对于这个职位来说，保持仪表端庄整洁也备受重视。
Working Hours:
Official account of Jobstore.
Job Title: Customer Engagement Specialist
Company: Capital C Corporation
Location: Singapore
About Us:
Capital C Corporation is a pioneering fintech company headquartered in Singapore, revolutionizing financial services across Southeast Asia. With a decade of industry experience coupled with an innovative startup mindset, we are deeply passionate about the potential in Southeast Asia to empower our users. Our technology is purposefully designed to reach and uplift underserved individuals and businesses through digitalization.
We provide an array of financial solutions, encompassing consumer services, support for MSME businesses, financing for two & four-wheelers, buy now pay later options, and salary advances customized for developing countries.
Our goal is to foster financial stability and empower individuals to achieve their financial goals. Be part of our journey to transform financial inclusion and enrich lives across Southeast Asia.
Our mission is simple yet powerful: "Driving financial inclusion, enhancing lives."
Position Overview:
We're seeking a proactive and results-driven Customer Engagement Specialist to join our team. In this role, you'll be instrumental in providing exceptional customer service, guiding customers through document submissions, and scheduling appointments to ensure a seamless experience.
Key Responsibilities:
Requirements:
Benefits:
How to Apply:
If you're a motivated individual with a passion for sales and want to make an impact in the fintech industry, we want to hear from you! Please submit your resume to hr@capc.com.sg.
Join us at Capital C and be part of a team shaping the future of finance!
Official account of Jobstore.
“Who We Are as a Company”
Capital C Corporation, a leading Singapore-based fintech company, as we transform financial services in Southeast Asia.
With a decade of experience and a startup mindset, we're enthusiastic about the opportunities in Southeast Asia to supercharge our users.
Our technology is purpose-built, enabling us to reach and empower underserved individuals through digitalization, offering a wide range of financial solutions, including consumer, MSME business, two & four-wheeler financing, buy now pay later, and salary advances for developing countries, all aimed at boosting financial stability.
Come join us on our journey to revolutionise financial inclusion and enhance lives across Southeast Asia. Our mission: "Driving financial inclusion, enhancing lives."
公司简介
新加坡领先的金融科技公司，Capital C Corporation，正在招聘！
凭借十年的运营经验和不断创新的精神，我们致力于改革东南亚的金融服务行业。
我们的专有技术使我们能够通过数字化手段触及并支持未曾得到充分服务的社群，这包括消费者和中小企业。我们的使命是增强他们的财务稳定性，同时推动金融包容，提升东南亚人民的生活。
我们的使命：“推动金融包容，提升生活。”
“Discover the team behind the scenes”
We're a lively and enthusiastic team, always eager to offer our customers a top-notch financial service experience that's on par with what you might expect from a private bank. We genuinely believe that each customer is unique, and we take pride in consistently wowing everyone who walks into our branch. We work together seamlessly, emphasising teamwork to create the very first impression our customers have with our organisation. We recognize the immense importance of this role as the face of our company.
团队了解
我们是一支充满活力和热忱的团队，我们渴望为每位客户提供与私人银行媲美的一流金融服务体验。我们坚信每位客户都是独一无二的，因此我们致力于为每位客户提供最卓越的服务。为实现这一目标，我们高度重视团队协作，因为我们深知这是塑造客户对我们公司第一印象的关键。作为客户体验大使，您将在为创造客户最佳体验过程中扮演着关键角色。
"Role Sneak Peek"
As a Customer Experience Ambassador, you're the warm and welcoming representative of our company. Your role goes beyond just wearing a friendly smile; it's absolutely vital. Your mission is to ensure that every customer feels exceptionally well cared for, and you play a pivotal role in ensuring the front-end of our business operates flawlessly and at its peak performance.
Your primary objectives include maintaining our professional image, delivering outstanding customer service, and ensuring that each customer's journey with us begins seamlessly.
职位概览
作为客户体验大使，您是公司热情接待客户的代表。您的工作不仅仅是展现友善的笑容，更是确保每位客户感到宾至如归。
您也在确保公司前台业务无缝运作方面发挥了至关重要的作用。您的首要任务包括维护我们的专业形象、提供卓越的客户服务，以及确保每位客户与我们的关系顺畅无阻。
"Workday Activities"
Your daily activities involve assisting new customers with the onboarding application process, promptly addressing their inquiries, managing and incorporating their feedback, and maintaining a professional and organised environment for both walk-in and appointment-based customers.
工作日常
您的日常工作包括协助客户完成贷款申请，迅速解答他们的疑问，处理他们的反馈，以及维护一个专业有序的环境，无论是对于前来直接咨询还是预约咨询的客户。
"Valuable Additions"
Skills that can bring added value to this role include having prior experience with CRM systems, being proficient in using the Google Workspace suite, and having worked in customer-facing environments like banking front offices, hotels, or esteemed service roles.
附加优势
其他有利条件包括具有使用CRM系统的先前经验，熟练使用Google Workspace软件，以及在客户服务领域工作的经历，例如在银行、酒店或其他前台办公室。如果您具备这些附加优势，将会是一个加分项。
"The Essential Qualities"
基本要求
我们正在寻找一位性格开朗、具备出色客户服务态度的团友。
除了卓越的电脑技能，您也应该能够熟练地使用英语和中文进行沟通，因为您需要与说中文的客户进行交流。此外，对于这个职位来说，保持仪表端庄整洁也备受重视。
Working Hours:
Official account of Jobstore.
“Who We Are as a Company”
Capital C Corporation, a leading Singapore-based fintech company, as we transform financial services in Southeast Asia.
With a decade of experience and a startup mindset, we're enthusiastic about the opportunities in Southeast Asia to supercharge our users.
Our technology is purpose-built, enabling us to reach and empower underserved individuals through digitalization, offering a wide range of financial solutions, including consumer, MSME business, two & four-wheeler financing, buy now pay later, and salary advances for developing countries, all aimed at boosting financial stability.
Come join us on our journey to revolutionise financial inclusion and enhance lives across Southeast Asia. Our mission: "Driving financial inclusion, enhancing lives."
公司简介
新加坡领先的金融科技公司，Capital C Corporation，正在招聘！
凭借十年的运营经验和不断创新的精神，我们致力于改革东南亚的金融服务行业。
我们的专有技术使我们能够通过数字化手段触及并支持未曾得到充分服务的社群，这包括消费者和中小企业。我们的使命是增强他们的财务稳定性，同时推动金融包容，提升东南亚人民的生活。
我们的使命：“推动金融包容，提升生活。”
“Discover the team behind the scenes”
We're a lively and enthusiastic team, always eager to offer our customers a top-notch financial service experience that's on par with what you might expect from a private bank. We genuinely believe that each customer is unique, and we take pride in consistently wowing everyone who walks into our branch. We work together seamlessly, emphasising teamwork to create the very first impression our customers have with our organisation. We recognize the immense importance of this role as the face of our company.
团队了解
我们是一支充满活力和热忱的团队，我们渴望为每位客户提供与私人银行媲美的一流金融服务体验。我们坚信每位客户都是独一无二的，因此我们致力于为每位客户提供最卓越的服务。为实现这一目标，我们高度重视团队协作，因为我们深知这是塑造客户对我们公司第一印象的关键。作为客户体验大使，您将在为创造客户最佳体验过程中扮演着关键角色。
"Role Sneak Peek"
As a Customer Experience Ambassador, you're the warm and welcoming representative of our company. Your role goes beyond just wearing a friendly smile; it's absolutely vital. Your mission is to ensure that every customer feels exceptionally well cared for, and you play a pivotal role in ensuring the front-end of our business operates flawlessly and at its peak performance.
Your primary objectives include maintaining our professional image, delivering outstanding customer service, and ensuring that each customer's journey with us begins seamlessly.
职位概览
作为客户体验大使，您是公司热情接待客户的代表。您的工作不仅仅是展现友善的笑容，更是确保每位客户感到宾至如归。
您也在确保公司前台业务无缝运作方面发挥了至关重要的作用。您的首要任务包括维护我们的专业形象、提供卓越的客户服务，以及确保每位客户与我们的关系顺畅无阻。
"Workday Activities"
Your daily activities involve assisting new customers with the onboarding application process, promptly addressing their inquiries, managing and incorporating their feedback, and maintaining a professional and organised environment for both walk-in and appointment-based customers.
工作日常
您的日常工作包括协助客户完成贷款申请，迅速解答他们的疑问，处理他们的反馈，以及维护一个专业有序的环境，无论是对于前来直接咨询还是预约咨询的客户。
"Valuable Additions"
Skills that can bring added value to this role include having prior experience with CRM systems, being proficient in using the Google Workspace suite, and having worked in customer-facing environments like banking front offices, hotels, or esteemed service roles.
附加优势
其他有利条件包括具有使用CRM系统的先前经验，熟练使用Google Workspace软件，以及在客户服务领域工作的经历，例如在银行、酒店或其他前台办公室。如果您具备这些附加优势，将会是一个加分项。
"The Essential Qualities"
基本要求
我们正在寻找一位性格开朗、具备出色客户服务态度的团友。
除了卓越的电脑技能，您也应该能够熟练地使用英语和中文进行沟通，因为您需要与说中文的客户进行交流。此外，对于这个职位来说，保持仪表端庄整洁也备受重视。
Working Hours:
Official account of Jobstore.
The team consists of self-driven and highly motivated individuals, each contributing their unique strengths. As individual contributors, they ensure that customers' financial needs are met with dedication and care, striving for nothing less than complete satisfaction. They engage with customers both in person and through virtual channels, offering personalized financial solutions that enhance the customer experience.
You'll be at the forefront of our financial loan product sales team, and your responsibilities are multi-faceted. Your primary focus is on sales, where you'll actively promote a diverse range of financial loan products, such as personal loans, business loans, and 2/4 wheeler loans. Your expertise lies in conveying the features and benefits of these offerings to our customers, ensuring they have a comprehensive understanding of their options.
"Workday Activities"
You'll engage with our customers, addressing their queries regarding specific loan products. You'll provide clear and comprehensive information, helping them make informed decisions. Moreover, you'll play a crucial role in guiding customers through the documentation process, ensuring it is efficient and accurate. Your commitment extends to overseeing the entire transaction process, from start to finish, making certain that all required documents are complete and accurate, ultimately leading to the successful closure of transactions.
"The Essential Qualities"
We are seeking a dynamic, sales-driven individual with a proven background in sales, whether in face-to-face or virtual contexts. The ideal candidate is skilled at handling tough customer questions and possesses the ability to think quickly and convincingly to meet sales objectives.
"Valuable Additions"
It's a plus if you have experience in financial sales. This background reflects a deeper grasp of financial products and customer needs, aligning well with the role.
Additionally, familiarity with Customer Relationship Management (CRM) systems can be advantageous.
Official account of Jobstore.
The team consists of self-driven and highly motivated individuals, each contributing their unique strengths. As individual contributors, they ensure that customers' financial needs are met with dedication and care, striving for nothing less than complete satisfaction. They engage with customers both in person and through virtual channels, offering personalized financial solutions that enhance the customer experience.
You'll be at the forefront of our financial loan product sales team, and your responsibilities are multi-faceted. Your primary focus is on sales, where you'll actively promote a diverse range of financial loan products, such as personal loans, business loans, and 2/4 wheeler loans. Your expertise lies in conveying the features and benefits of these offerings to our customers, ensuring they have a comprehensive understanding of their options.
"Workday Activities"
You'll engage with our customers, addressing their queries regarding specific loan products. You'll provide clear and comprehensive information, helping them make informed decisions. Moreover, you'll play a crucial role in guiding customers through the documentation process, ensuring it is efficient and accurate. Your commitment extends to overseeing the entire transaction process, from start to finish, making certain that all required documents are complete and accurate, ultimately leading to the successful closure of transactions.
"The Essential Qualities"
We are seeking a dynamic, sales-driven individual with a proven background in sales, whether in face-to-face or virtual contexts. The ideal candidate is skilled at handling tough customer questions and possesses the ability to think quickly and convincingly to meet sales objectives.
"Valuable Additions"
It's a plus if you have experience in financial sales. This background reflects a deeper grasp of financial products and customer needs, aligning well with the role.
Additionally, familiarity with Customer Relationship Management (CRM) systems can be advantageous.
Official account of Jobstore.
The team of Customer Engagement Specialists is committed to delivering exceptional customer service. They operate collectively to swiftly address inquiries, clarify doubts, and aid customers in their initial document submissions. As a Customer Engagement Specialist, the role involves being the initial contact point for customers, resolving inquiries, and guiding them through the process of submitting required documents. This role plays a pivotal part in ensuring a positive customer experience and efficient document collection.
Your primary responsibility is to provide top-notch customer service while also employing your sales-driven skills daily.
You have the flexibility to use a range of different sales tactics in conversations to meet departmental KPIs. This role encompasses being the initial point for document collection and effectively guiding customers to either our outlet or assisting them in submitting their documentation to us, ensuring a seamless customer experience."
"Workday Activities"
The daily routine of a Customer Engagement Specialist involves answering customer inquiries through various channels, including calls, email, and chat. This role focuses on clearing customer doubts, providing guidance on our services, and proactively engaging with customers to meet their needs. Sales skills are applied to identify opportunities for upselling or cross-selling, and accurate documentation of interactions is maintained. The role is dynamic, customer-centric, and essential for ensuring exceptional service delivery.
"The Essential Qualities"
You must possess a sales-driven mindset, with the ability to engage effectively in sales conversations or demonstrate relevant sales experience. You should prioritize a customer-centric approach, displaying a strong commitment to delivering exceptional service. Additionally, excellent communication and persuasive skills are essential for success in this role.
"Valuable Additions"
It's advantageous to possess prior sales experience, even if it's from a different industry. A strong command of English, clear and precise communication skills, familiarity with CRM systems, and experience in the financial industry are all qualities that can enhance your qualifications for this role.
Working Hours:
Official account of Jobstore.
“Who We Are as a Company”
Capital C Corporation, a leading Singapore-based fintech company, as we transform financial services in Southeast Asia.
With a decade of experience and a startup mindset, we're enthusiastic about the opportunities in Southeast Asia to supercharge our users.
Our technology is purpose-built, enabling us to reach and empower underserved individuals through digitalization, offering a wide range of financial solutions, including consumer, MSME business, two & four-wheeler financing, buy now pay later, and salary advances for developing countries, all aimed at boosting financial stability.
Come join us on our journey to revolutionise financial inclusion and enhance lives across Southeast Asia. Our mission: "Driving financial inclusion, enhancing lives."
公司简介
新加坡领先的金融科技公司，Capital C Corporation，正在招聘！
凭借十年的运营经验和不断创新的精神，我们致力于改革东南亚的金融服务行业。
我们的专有技术使我们能够通过数字化手段触及并支持未曾得到充分服务的社群，这包括消费者和中小企业。我们的使命是增强他们的财务稳定性，同时推动金融包容，提升东南亚人民的生活。
我们的使命：“推动金融包容，提升生活。”
“Discover the team behind the scenes”
We're a lively and enthusiastic team, always eager to offer our customers a top-notch financial service experience that's on par with what you might expect from a private bank. We genuinely believe that each customer is unique, and we take pride in consistently wowing everyone who walks into our branch. We work together seamlessly, emphasising teamwork to create the very first impression our customers have with our organisation. We recognize the immense importance of this role as the face of our company.
团队了解
我们是一支充满活力和热忱的团队，我们渴望为每位客户提供与私人银行媲美的一流金融服务体验。我们坚信每位客户都是独一无二的，因此我们致力于为每位客户提供最卓越的服务。为实现这一目标，我们高度重视团队协作，因为我们深知这是塑造客户对我们公司第一印象的关键。作为客户体验大使，您将在为创造客户最佳体验过程中扮演着关键角色。
"Role Sneak Peek"
As a Customer Experience Ambassador, you're the warm and welcoming representative of our company. Your role goes beyond just wearing a friendly smile; it's absolutely vital. Your mission is to ensure that every customer feels exceptionally well cared for, and you play a pivotal role in ensuring the front-end of our business operates flawlessly and at its peak performance.
Your primary objectives include maintaining our professional image, delivering outstanding customer service, and ensuring that each customer's journey with us begins seamlessly.
职位概览
作为客户体验大使，您是公司热情接待客户的代表。您的工作不仅仅是展现友善的笑容，更是确保每位客户感到宾至如归。
您也在确保公司前台业务无缝运作方面发挥了至关重要的作用。您的首要任务包括维护我们的专业形象、提供卓越的客户服务，以及确保每位客户与我们的关系顺畅无阻。
"Workday Activities"
Your daily activities involve assisting new customers with the onboarding application process, promptly addressing their inquiries, managing and incorporating their feedback, and maintaining a professional and organised environment for both walk-in and appointment-based customers.
工作日常
您的日常工作包括协助客户完成贷款申请，迅速解答他们的疑问，处理他们的反馈，以及维护一个专业有序的环境，无论是对于前来直接咨询还是预约咨询的客户。
"Valuable Additions"
Skills that can bring added value to this role include having prior experience with CRM systems, being proficient in using the Google Workspace suite, and having worked in customer-facing environments like banking front offices, hotels, or esteemed service roles.
附加优势
其他有利条件包括具有使用CRM系统的先前经验，熟练使用Google Workspace软件，以及在客户服务领域工作的经历，例如在银行、酒店或其他前台办公室。如果您具备这些附加优势，将会是一个加分项。
"The Essential Qualities"
基本要求
我们正在寻找一位性格开朗、具备出色客户服务态度的团友。
除了卓越的电脑技能，您也应该能够熟练地使用英语和中文进行沟通，因为您需要与说中文的客户进行交流。此外，对于这个职位来说，保持仪表端庄整洁也备受重视。
Working Hours:
Official account of Jobstore.
“Who We Are as a Company”
Capital C Corporation, a leading Singapore-based fintech company, as we transform financial services in Southeast Asia.
With a decade of experience and a startup mindset, we're enthusiastic about the opportunities in Southeast Asia to supercharge our users.
Our technology is purpose-built, enabling us to reach and empower underserved individuals through digitalization, offering a wide range of financial solutions, including consumer, MSME business, two & four-wheeler financing, buy now pay later, and salary advances for developing countries, all aimed at boosting financial stability.
Come join us on our journey to revolutionise financial inclusion and enhance lives across Southeast Asia. Our mission: "Driving financial inclusion, enhancing lives."
公司简介
新加坡领先的金融科技公司，Capital C Corporation，正在招聘！
凭借十年的运营经验和不断创新的精神，我们致力于改革东南亚的金融服务行业。
我们的专有技术使我们能够通过数字化手段触及并支持未曾得到充分服务的社群，这包括消费者和中小企业。我们的使命是增强他们的财务稳定性，同时推动金融包容，提升东南亚人民的生活。
我们的使命：“推动金融包容，提升生活。”
“Discover the team behind the scenes”
We're a lively and enthusiastic team, always eager to offer our customers a top-notch financial service experience that's on par with what you might expect from a private bank. We genuinely believe that each customer is unique, and we take pride in consistently wowing everyone who walks into our branch. We work together seamlessly, emphasising teamwork to create the very first impression our customers have with our organisation. We recognize the immense importance of this role as the face of our company.
团队了解
我们是一支充满活力和热忱的团队，我们渴望为每位客户提供与私人银行媲美的一流金融服务体验。我们坚信每位客户都是独一无二的，因此我们致力于为每位客户提供最卓越的服务。为实现这一目标，我们高度重视团队协作，因为我们深知这是塑造客户对我们公司第一印象的关键。作为客户体验大使，您将在为创造客户最佳体验过程中扮演着关键角色。
"Role Sneak Peek"
As a Customer Experience Ambassador, you're the warm and welcoming representative of our company. Your role goes beyond just wearing a friendly smile; it's absolutely vital. Your mission is to ensure that every customer feels exceptionally well cared for, and you play a pivotal role in ensuring the front-end of our business operates flawlessly and at its peak performance.
Your primary objectives include maintaining our professional image, delivering outstanding customer service, and ensuring that each customer's journey with us begins seamlessly.
职位概览
作为客户体验大使，您是公司热情接待客户的代表。您的工作不仅仅是展现友善的笑容，更是确保每位客户感到宾至如归。
您也在确保公司前台业务无缝运作方面发挥了至关重要的作用。您的首要任务包括维护我们的专业形象、提供卓越的客户服务，以及确保每位客户与我们的关系顺畅无阻。
"Workday Activities"
Your daily activities involve assisting new customers with the onboarding application process, promptly addressing their inquiries, managing and incorporating their feedback, and maintaining a professional and organised environment for both walk-in and appointment-based customers.
工作日常
您的日常工作包括协助客户完成贷款申请，迅速解答他们的疑问，处理他们的反馈，以及维护一个专业有序的环境，无论是对于前来直接咨询还是预约咨询的客户。
"Valuable Additions"
Skills that can bring added value to this role include having prior experience with CRM systems, being proficient in using the Google Workspace suite, and having worked in customer-facing environments like banking front offices, hotels, or esteemed service roles.
附加优势
其他有利条件包括具有使用CRM系统的先前经验，熟练使用Google Workspace软件，以及在客户服务领域工作的经历，例如在银行、酒店或其他前台办公室。如果您具备这些附加优势，将会是一个加分项。
"The Essential Qualities"
基本要求
我们正在寻找一位性格开朗、具备出色客户服务态度的团友。
除了卓越的电脑技能，您也应该能够熟练地使用英语和中文进行沟通，因为您需要与说中文的客户进行交流。此外，对于这个职位来说，保持仪表端庄整洁也备受重视。
Working Hours:
Official account of Jobstore.
The team consists of self-driven and highly motivated individuals, each contributing their unique strengths. As individual contributors, they ensure that customers' financial needs are met with dedication and care, striving for nothing less than complete satisfaction. They engage with customers both in person and through virtual channels, offering personalized financial solutions that enhance the customer experience.
You'll be at the forefront of our financial loan product sales team, and your responsibilities are multi-faceted. Your primary focus is on sales, where you'll actively promote a diverse range of financial loan products, such as personal loans, business loans, and 2/4 wheeler loans. Your expertise lies in conveying the features and benefits of these offerings to our customers, ensuring they have a comprehensive understanding of their options.
"Workday Activities"
You'll engage with our customers, addressing their queries regarding specific loan products. You'll provide clear and comprehensive information, helping them make informed decisions. Moreover, you'll play a crucial role in guiding customers through the documentation process, ensuring it is efficient and accurate. Your commitment extends to overseeing the entire transaction process, from start to finish, making certain that all required documents are complete and accurate, ultimately leading to the successful closure of transactions.
"The Essential Qualities"
We are seeking a dynamic, sales-driven individual with a proven background in sales, whether in face-to-face or virtual contexts. The ideal candidate is skilled at handling tough customer questions and possesses the ability to think quickly and convincingly to meet sales objectives.
"Valuable Additions"
It's a plus if you have experience in financial sales. This background reflects a deeper grasp of financial products and customer needs, aligning well with the role.
Additionally, familiarity with Customer Relationship Management (CRM) systems can be advantageous.
Official account of Jobstore.
The team of Customer Engagement Specialists is committed to delivering exceptional customer service. They operate collectively to swiftly address inquiries, clarify doubts, and aid customers in their initial document submissions. As a Customer Engagement Specialist, the role involves being the initial contact point for customers, resolving inquiries, and guiding them through the process of submitting required documents. This role plays a pivotal part in ensuring a positive customer experience and efficient document collection.
Your primary responsibility is to provide top-notch customer service while also employing your sales-driven skills daily.
You have the flexibility to use a range of different sales tactics in conversations to meet departmental KPIs. This role encompasses being the initial point for document collection and effectively guiding customers to either our outlet or assisting them in submitting their documentation to us, ensuring a seamless customer experience."
"Workday Activities"
The daily routine of a Customer Engagement Specialist involves answering customer inquiries through various channels, including calls, email, and chat. This role focuses on clearing customer doubts, providing guidance on our services, and proactively engaging with customers to meet their needs. Sales skills are applied to identify opportunities for upselling or cross-selling, and accurate documentation of interactions is maintained. The role is dynamic, customer-centric, and essential for ensuring exceptional service delivery.
"The Essential Qualities"
You must possess a sales-driven mindset, with the ability to engage effectively in sales conversations or demonstrate relevant sales experience. You should prioritize a customer-centric approach, displaying a strong commitment to delivering exceptional service. Additionally, excellent communication and persuasive skills are essential for success in this role.
"Valuable Additions"
It's advantageous to possess prior sales experience, even if it's from a different industry. A strong command of English, clear and precise communication skills, familiarity with CRM systems, and experience in the financial industry are all qualities that can enhance your qualifications for this role.
Working Hours:
Official account of Jobstore.
If you don't have a Malaysian citizenship, but are living in Malaysia or if you are planning to move to Malaysia and are looking for jobs that can sponsor you, it is up to each individual employer on how it handles international candidates. We encourage you to read our blog post to help provide more information: 7 Easy Steps to Find Jobs in Malaysia As A Foreigner.
Have you tried following up? If you did not follow up with an email or phone call, how do you determine if the company received your job application? Enquire where they are in the review process and and then ask if they received your submission. While it would be great to receive a response from the company, sometimes it doesn’t happen. Take the initiative to follow to ensure your application has been received.
The period of the application process will vary, depending on the type of job you are applying for and your previous employment experience.
There are 6 position levels and each level can be associated with a salary range and different types of job titles. Jobs levels can be categorised into: non-executive, fresh/entry level, junior executive, senior executive, manager and senior manager.
Within Jobstore, there are hundreds of variations of jobs. Read through the job descriptions to find out about the typical responsibilities and employers for each job, so you can see what’s involved and who might employ you.
