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Job title:
Mitarbeiter (m/w/d) in der kaufmännischen Kundenbetreuung mit Homeoffice-OptionJob Description:
Du findest durch deine kommunikative Persönlichkeit schnell den Draht zu anderen? Du bist zuverlässig und hast immer ein Lächeln auf den Lippen? Dann bist du bei uns genau richtig, um Teil des Capita Teams zu werden. Als Mitarbeiter (m/w/d) in der kaufmännischen Kundenbetreuung sorgst du gemeinsam mit deinem Team für bessere Kundenerlebnisse.
# Deine Vorteile mit Capita auf einem Blick
# So sieht dein Tag bei uns aus
# Das bringst du mit, um gemeinsam mit uns was zu bewegen
Solltest du dich genau hier wieder finden, bewirb dich doch gern direkt über unser Online-Bewerbungssystem und mach Karriere bei einem der größten Kommunikationsdienstleister in Europa oder schicke deine Bewerbungsunterlagen direkt per E-Mail an jobs@capita-europe.com .
Bewerbungen von Menschen mit Behinderung sind ausdrücklich erwünscht.
Deine Recruiter Mohet & Maurice freuen sich auf deine Bewerbung!
Capita Europe
Personalabteilung
Sachsenring 83-85
50677 Köln
Jobline: +49 221 84650 618
Location:
Köln,
GermanyTime Type:
Full timeContract Type:
PermanentOfficial account of Jobstore.
Job title:
Mitarbeiter (m/w/d) im Energie-Bereich mit Homeoffice-OptionJob Description:
Du findest durch deine kommunikative Persönlichkeit schnell den Draht zu anderen? Du bist zuverlässig und hast immer ein Lächeln auf den Lippen? Dann bist du bei uns genau richtig, um Teil des Capita Teams zu werden. Als Mitarbeiter (m/w/d) im Energie-Bereich sorgst du gemeinsam mit deinem Team für bessere Kundenerlebnisse.
# Deine Vorteile mit Capita auf einen Blick
# So sieht dein Tag bei uns aus
# Das bringst du mit, um gemeinsam mit uns was zu bewegen
Solltest du dich genau hier wieder finden, bewirb dich doch gern direkt über unser Online-Bewerbungssystem und mach Karriere bei einem der größten Kommunikationsdienstleister in Europa oder schicke deine Bewerbungsunterlagen direkt per E-Mail an jobs@capita-europe.com.
Bewerbungen von Menschen mit Behinderung sind ausdrücklich erwünscht.
Dein Recruiter Andreas Hofer freut sich auf deine Bewerbung!
Capita Energie Service GmbH
Nassauerring 39 - 41
47803 Krefeld
Jobline: +49 2151 981987
#Capitaeurope
Location:
Krefeld,
GermanyTime Type:
Contract Type:
PermanentOfficial account of Jobstore.
Job title:
Mitarbeiter (m/w/d) im Bereich Finanzdienstleistungen mit Homeoffice-Option MagdeburgJob Description:
# Deine Vorteile mit Capita auf einem Blick
# So sieht dein Tag bei uns aus
# Das bringst du mit, um gemeinsam mit uns was zu bewegen
Solltest du dich genau hier wieder finden, bewirb dich doch gern direkt über unser Online-Bewerbungssystem und mach Karriere bei einem der größten Kommunikationsdienstleister in Europa oder schicke deine Bewerbungsunterlagen mit der Angabe des Standortes (Magdeburg) direkt per E-Mail an jobs@capita-europe.com.
Bewerbungen von Menschen mit Behinderung sind ausdrücklich erwünscht.
Deine Recruiterin Sylvia freut sich auf deine Bewerbung!
Capita Customer Services (Germany) GmbH
Personalabteilung
Nachtweide 82
39124 Magdeburg
Jobline: +49 391 556844-705
Location:
Magdeburg,
GermanyTime Type:
Full timeContract Type:
PermanentOfficial account of Jobstore.
Job title:
Customer Service Advisor with GermanJob Description:
Becoming a Customer Service Advisor:
As a Customer Service Advisor, you will be supporting a well-known brand Marks&Spencer, providing a fantastic customer experience on all interactions, leaving a lasting impression. You will be supported with extensive initial training, so that we can help you build the knowledge and skills required to work from with confidence.
What you’ll be doing:
• Deal with customer queries though calls, emails and web forms, ensuring delivery of a quality service on a consistent basis
• Ensure day-to-day service delivery targets are met, dealing with all queries and requests in a timely, professional and consistent manner
• Accurately record all contact interactions on systems in line with expected process
• Ensure you give a positive image and great first impression to all contacts
• Build sustainable relationships of trust with customers, team members and clients through open and interactive communication
Skills you need to succeed:
• C1 English skills + C1 German Language skills
• Being highly methodical with a thorough attention to detail
• Having excellent organisational skills and ability to work to stringent customer service SLA’s and KPI’s
• Demonstrating confidence and the ability to communicate clearly and effectively
• Showing excellent PC and data entry skills
• Bringing a proactive attitude with the ability and ambition to develop role in the future
• Able to work shifts between 10am – 6pm Monday to Sunday, 5 days a week
• Ready to participate full time in on site training (4-5 weeks), then you can work fully remotely
What’s in it for you:
• Employee Assistance Program for employees and their families (psychological support)
• An extra day off for voluntary activities close to your heart
• Possibility to work fully remotely
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Opportunity to become one of the Internal Trainers
• A multinational environment with strong ties to UK business culture
• LuxMed medical healthcare and Generali group insurance
• Multisport Plus / Classic or MultiKafeteria benefit systems
• A positive atmosphere with excellent work-life balance (a 30-minute lunch break included in the 8-hour working day)
• Mental health helpline - a free platform for psychological, psychotherapeutic and coaching support
What we hope you’ll do next:
Click ‘Apply now’ to fill out our short application form, so that we can find out more about you.
Pursuant to Art. 13 par. 1 and par. 2 of the General Data Protection Regulation of the 27th of April 2016 we hereby inform that:
The data controller of your personal data is Capita (Polska) Sp. z o.o. with its registered seat in Krakow, ul. Lubicz 23; Kraków, KRS 0000365071, REGON 142604890, NIP 5252488222.
In case of any questions or requests concerning data processing, you can contact us at: PrivacyPoland@capita.com.
Your personal information will be processed for the purpose of the recruitment process, including the assessment of qualifications, aptitudes and abilities required for the position for which you will be applying and/or future recruitment processes if you requested that by checking the relevant box below.
The legal basis for processing your personal data:
Article 6(1)(c) of GDPR (processing is necessary to fulfil a legal obligation incumbent on the controller) and Article 6(1)(b) of GDPR (processing is necessary to take action at the request of the data subject prior to entering into a contract) to the extent indicated in labor laws (including but not limited to, the extent resulting from Article 221 § 1 of the Labor Code, such aname and surname;; date of birth; contact detailed (correspondence address); education; employment record to date
Your consent – for processing other data provided in the CV and in the cover letter in case you voluntarily providing us with data other than we requested. , and for processing your personal data in future recruitment processes in case you agree to take part in those processes.
Our legitimate interest (article 6(1)(f) of GDPR) – in terms of data collected during the interview as well as results of the qualification tests. We have a legitimate interest in verifying your abilities, aptitudes, legality of stay and work – we require this to assess whether you are a suitable person for the post in question.
Your personal information will be transferred to processor outside the European Economic Area (EEA), located in United Kingdom as a part of a recruitment process and Hiring Managers located in different locations in the UK, Ireland and India. In the case of transferring personal data to the United Kingdom of Great Britain and Northern Ireland, the European Commission has decided to determine an adequate level of data protection. The transfer of personal data to India is based on the application of the Standard Contractual Clauses included in the Data Transfer Agreement (DTA), to which the Group company Capita located in India, is a signatory.Your personal data will be transferred to recipients participating in the recruitment and employment process, i.e., to companies handling the legalization of residence/ employment, medical check (Luxmed Sp. z o.o.) occupational health and safety training services (Safety Umbrella Sp. z o.o), HR (Human Resources) and payroll services (AdAc Sp. z o.o.), as well as to companies related to Capita Group. After a successful recruitment process, your data will be shared with a medical facility with which the Administrator has a contract to conduct preliminary examinations, with the facility being a separate Data Controller. Your personal data may be also disclosed to entities and authorities authorized to process such data.
Your personal data will be stored from the day of sending your CV:
a. for a period of 6 months for the processing of your personal data in the current recruitment process for which you applied,
b. for a period of 12 months if you give your consent for the processing of your personal data for the purpose of future recruitment processes.
You have the right to request access to and rectification or erasure of your personal data, restriction of processing or the right to data portability.
The right to withdraw consent at any time is not affecting the lawfulness of processing based on consent before its withdrawal.
At any time you have the right to object to the processing of your data. In such a situation, the Controller will cease to process your data for the aforementioned purposes, unless the Controller can demonstrate that with respect to your data there are valid legitimate grounds that override your interests, rights and freedoms, or your data will be necessary for us to possibly establish, assert or defend claims.
The provision of your personal data to the extent provided by labor law, including in particular to the extent provided by Article 221 of the Labor Code, is a statutory obligation and at the same time is necessary for you to participate in the recruitment procedure. Failure to provide data will result in your inability to participate in the recruitment procedure. Your provision of other data is voluntary.
Your personal data will not be a subject to the automated decision-making, including profiling.
You have the right to lodge a complaint on unlawful processing of your personal data, to the supervisory authority: Data Protection Authority of the Republic of Poland (UODO, ul. Stawki 2, 00-193 Warsaw)
Location:
Łódź,
PolandTime Type:
Full timeContract Type:
Fixed Term (Fixed Term)Official account of Jobstore.
Job title:
Customer Service Advisor with FrenchJob Description:
Becoming a Customer Service Advisor:
As a Customer Service Advisor, you will be supporting a well-known brand - Marks&Spencer, providing a fantastic customer experience on all interactions, leaving a lasting impression. You will be supported with extensive initial training, so that we can help you build the knowledge and skills required to work from with confidence.
What you’ll be doing:
• Deal with customer queries though calls, emails and web forms, ensuring delivery of a quality service on a consistent basis
• Ensure day-to-day service delivery targets are met, dealing with all queries and requests in a timely, professional and consistent manner
• Accurately record all contact interactions on systems in line with expected process
• Ensure you give a positive image and great first impression to all contacts
• Build sustainable relationships of trust with customers, team members and clients through open and interactive communication
Skills you need to succeed:
• C1 English skills + C1 French Language skills
• Being highly methodical with a thorough attention to detail
• Having excellent organisational skills and ability to work to stringent customer service SLA’s and KPI’s
• Demonstrating confidence and the ability to communicate clearly and effectively • Showing excellent PC and data entry skills
• Bringing a proactive attitude with the ability and ambition to develop role in the future
• Able to work shifts between 10am – 6pm Monday to Sunday, 5 days a week
• Ready to participate full time in on site training (2 weeks)
What’s in it for you:
• Employee Assistance Program for employees and their families (psychological support)
• An extra day off for voluntary activities close to your heart
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Opportunity to become one of the Internal Trainers
• A multinational environment with strong ties to UK business culture
• LuxMed medical healthcare and Generali group insurance
• Multisport Plus / Classic or MultiKafeteria benefit systems
• A positive atmosphere with excellent work-life balance (a 30-minute lunch break included in the 8-hour working day)
What we hope you’ll do next:
Click ‘Apply now’ to fill out our short application form, so that we can find out more about you.
Pursuant to Art. 13 par. 1 and par. 2 of the General Data Protection Regulation of the 27th of April 2016 we hereby inform that:
The data controller of your personal data is Capita (Polska) Sp. z o.o. with its registered seat in Krakow, ul. Lubicz 23; Kraków, KRS 0000365071, REGON 142604890, NIP 5252488222.
In case of any questions or requests concerning data processing, you can contact us at: PrivacyPoland@capita.com.
Your personal information will be processed for the purpose of the recruitment process, including the assessment of qualifications, aptitudes and abilities required for the position for which you will be applying and/or future recruitment processes if you requested that by checking the relevant box below.
The legal basis for processing your personal data:
Article 6(1)(c) of GDPR (processing is necessary to fulfil a legal obligation incumbent on the controller) and Article 6(1)(b) of GDPR (processing is necessary to take action at the request of the data subject prior to entering into a contract) to the extent indicated in labor laws (including but not limited to, the extent resulting from Article 221 § 1 of the Labor Code, such aname and surname;; date of birth; contact detailed (correspondence address); education; employment record to date
Your consent – for processing other data provided in the CV and in the cover letter in case you voluntarily providing us with data other than we requested. , and for processing your personal data in future recruitment processes in case you agree to take part in those processes.
Our legitimate interest (article 6(1)(f) of GDPR) – in terms of data collected during the interview as well as results of the qualification tests. We have a legitimate interest in verifying your abilities, aptitudes, legality of stay and work – we require this to assess whether you are a suitable person for the post in question.
Your personal information will be transferred to processor outside the European Economic Area (EEA), located in United Kingdom as a part of a recruitment process and Hiring Managers located in different locations in the UK, Ireland and India. In the case of transferring personal data to the United Kingdom of Great Britain and Northern Ireland, the European Commission has decided to determine an adequate level of data protection. The transfer of personal data to India is based on the application of the Standard Contractual Clauses included in the Data Transfer Agreement (DTA), to which the Group company Capita located in India, is a signatory.Your personal data will be transferred to recipients participating in the recruitment and employment process, i.e., to companies handling the legalization of residence/ employment, medical check (Luxmed Sp. z o.o.) occupational health and safety training services (Safety Umbrella Sp. z o.o), HR (Human Resources) and payroll services (AdAc Sp. z o.o.), as well as to companies related to Capita Group. After a successful recruitment process, your data will be shared with a medical facility with which the Administrator has a contract to conduct preliminary examinations, with the facility being a separate Data Controller. Your personal data may be also disclosed to entities and authorities authorized to process such data.
Your personal data will be stored from the day of sending your CV:
a. for a period of 6 months for the processing of your personal data in the current recruitment process for which you applied,
b. for a period of 12 months if you give your consent for the processing of your personal data for the purpose of future recruitment processes.
You have the right to request access to and rectification or erasure of your personal data, restriction of processing or the right to data portability.
The right to withdraw consent at any time is not affecting the lawfulness of processing based on consent before its withdrawal.
At any time you have the right to object to the processing of your data. In such a situation, the Controller will cease to process your data for the aforementioned purposes, unless the Controller can demonstrate that with respect to your data there are valid legitimate grounds that override your interests, rights and freedoms, or your data will be necessary for us to possibly establish, assert or defend claims.
The provision of your personal data to the extent provided by labor law, including in particular to the extent provided by Article 221 of the Labor Code, is a statutory obligation and at the same time is necessary for you to participate in the recruitment procedure. Failure to provide data will result in your inability to participate in the recruitment procedure. Your provision of other data is voluntary.
Your personal data will not be a subject to the automated decision-making, including profiling.
You have the right to lodge a complaint on unlawful processing of your personal data, to the supervisory authority: Data Protection Authority of the Republic of Poland (UODO, ul. Stawki 2, 00-193 Warsaw)
Location:
Łódź,
PolandTime Type:
Full timeContract Type:
Fixed Term (Fixed Term)Official account of Jobstore.
Job title:
Sachbearbeiter (m/w/d) Energiewirtschaft - Schwerpunkt: Beschwerde- und ServicemanagementJob Description:
Woran du täglich mit uns arbeitest:
Du bearbeitest alle aufkommenden Kundenanliegen und -beschwerden zuverlässig und fallabschließend, von Vertragseingängen über Klärfälle bis hin zu Widerrufe und Kündigungen
Du bist für die An-, Ab- und Ummeldungen unter Berücksichtigung der Einhaltung von Kündigungsfristen verantwortlich und ermittelst Fehlerquellen mit entsprechenden Maßnahmen
Du unterstützt unsere Kunden bei Fragen zu digitalen Medien, insbesondere der eigenen Online-Services
Du leistest fachlichen Support und unterstützt bei der Aufbereitung sowie Durchführung von Schulungsmaßnahmen
Du stellst eine optimale Kundenbindung und -zufriedenheit, besonders im Rahmen der Energiewende sicher
# Was Du von uns erwarten kannst
Einen unbefristeten Arbeitsvertrag in Voll- oder Teilzeit mit guter Work-Life-Balance
Kein Job, wie jeder andere! – abwechslungsreiche Tätigkeiten und häufig wandelnde Anforderungen in zukunftsorientierten Energie-Projekten namenhafter Auftraggeber
Hybrides Arbeiten (flexibler Mix aus Homeoffice und Anwesenheit im Büro)
Co-Working – Zusammenarbeit mit/bei den Auftraggebern
Flexibler Einsatz in den energiewirtschaftlichen Themen
Unserer Kundenerlebnisse gestaltest Du aktiv mit und stellst dich den Herausforderungen der Energiewende
Capita Plus: Unser attraktives Prämiensystem zum Gehalt – für mehr Netto vom Brutto
Ein vergünstigtes Jobticket, das dich überall umweltbewusst in Krefeld und Umgebung hinbringt
Betriebliches Gesundheitsmanagement (u. a. Massagen, Obst, Wasser) und betriebliche Altersvorsorge
# Das bringst du mit, um gemeinsam mit uns was zu bewegen
Du hast eine abgeschlossene kaufmännische Ausbildung oder langjährige Berufserfahrung in der Energiewirtschaft
Du verfügst über fundierte Kenntnisse in folgenden energiewirtschaftlichen Bereichen:
-> Marktprozesse
->Beschwerdemanagement
-> Kundenservice
Solltest du dich genau hier wieder finden, bewirb dich doch gern direkt über unser Online-Bewerbungssystem und mach Karriere bei einem der größten Kommunikationsdienstleister in Europa oder schicke deine Bewerbungsunterlagen direkt per E-Mail an jobs@capita-europe.com.
Bewerbungen von Menschen mit Behinderung sind ausdrücklich erwünscht.
Dein Recruiter Andreas Hofer freut sich auf deine Bewerbung!
Capita Energie Service GmbH
Nassauerring 39 - 41
47803 Krefeld
Jobline: +49 2151 981987
#Capitaeurope
Bewerbungen von Menschen mit Behinderung sind ausdrücklich gewünscht!
Location:
Krefeld,
GermanyTime Type:
Full timeContract Type:
PermanentOfficial account of Jobstore.
Job title:
Sachbearbeiter (m/w/d) Energiewirtschaft - QuereinstiegJob Description:
# Woran du täglich mit uns arbeitest:
# Was du von uns erwarten kannst
# Das bringst du mit, um gemeinsam mit uns was zu bewegen
Solltest du dich genau hier wieder finden, bewirb dich doch gern direkt über unser Online-Bewerbungssystem und mach Karriere bei einem der größten Kommunikationsdienstleister in Europa oder schicke deine Bewerbungsunterlagen direkt per E-Mail an jobs@capita-europe.com.
Bewerbungen von Menschen mit Behinderung sind ausdrücklich erwünscht.
Dein Recruiter Andreas Hofer freut sich auf deine Bewerbung!
Capita Energie Service GmbH
Nassauerring 39 - 41
47803 Krefeld
Jobline: +49 2151 981987
Location:
Krefeld,
GermanyTime Type:
Contract Type:
PermanentOfficial account of Jobstore.
Job title:
Kundenberatung mit Homeoffice-Option für Technikliebhaber (m/w/d)Job Description:
# Deine Vorteile mit Capita auf einen Blick
Einen krisensicheren Arbeitsplatz mit unbefristeter Festanstellung in Voll- und Teilzeit
Eine pünktliche Gehaltszahlung
Mindestens 25 Tage Urlaub, um den Tank wieder aufzufüllen
Intensive Einarbeitung und regelmäßige Coachings für deine persönliche Weiterentwicklung
Home-Office nach erfolgreicher Einarbeitung
Sehr gute ÖPNV-Anbindung mit finanzieller Unterstützung durch unser Jobticket
Betriebsrat
Betriebliches Gesundheitsmanagement (Massageräume, wöchentliche Sportevents, Obst- und Gemüsetage, Wasser u.v.m.)
Capita Plus-Benefit-Programm für mehr Netto vom Brutto
Umfangreiche Einkaufsmöglichkeiten und Gastronomie nur 2 min entfernt!
# So sieht dein Tag bei uns aus
Du beantwortest telefonische Kundenanfragen, ähnlich wie bei deinen Verwandten, rund um das Thema Technik sowie Störungen im Telekommunikationsbereich
Bei der Einrichtung und Konfiguration von Endgeräten unterstützt du tatkräftig aus der Ferne
Du erfasst und pflegst die Kundenstammdaten in unserem Computersystem
Du begeisterst unsere Bestandskunden von den Tarifen und Produkten unseres Auftraggebers und erschaffst ein rundum positives Kundenerlebnis
# Das bringst du mit, um gemeinsam mit uns was zu bewegen
Du bist motiviert und hast stets ein Lächeln auf deinen Lippen
Anderen zu helfen ist genau dein Ding
Dein Deutsch ist sehr gut – in Wort und Schrift
Das Wissen darüber, dass ein Computer nicht nur grau ist
Du arbeitest selbstständig sowie gewissenhaft und bist dabei stets kunden- und serviceorientiert
Ob Früh-, Spätschicht oder Wochenende – du bist flexibel einsetzbar
Solltest du dich genau hier wieder finden, bewirb dich doch gern direkt über unser Online-Bewerbungssystem und mach Karriere bei einem der größten Kommunikationsdienstleister in Europa oder schicke deine Bewerbungsunterlagen direkt per E-Mail an jobs@capita-europe.com.
Bewerbungen von Menschen mit Behinderung sind ausdrücklich erwünscht.
Deine Recruiter Anja und Christian freuen sich auf deine Bewerbung!
Location:
Leipzig,
GermanyTime Type:
Full timeContract Type:
PermanentOfficial account of Jobstore.
Job title:
Trainer with GermanJob Description:
What you'll be doing:
Implementation and recording of coaching sessions
Implementation of basic training
Supervision of the coaching group
Updating and supplementing analog and digital training materials
Coordination of all training-related points with the relevant stakeholders
Pre- and post-processing of training courses
Following the standards and specifications of the supervisor
Continuous, independent updating of specialist knowledge
Skills you need to succeed:
Experience in the field of training
German or French C1 is a must
English B2-C1
Strong ability and willingness to learn
Knack for sales
Basic project management skills
Leadership experience or subject matter expert is an advantage
Availability for travel 4 weeks training in Switzerland
What's in it for you:
Mental health helpline - a free platform for psychological, psychotherapeutic and coaching support
An extra day off for voluntary activities close to your heart
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
Opportunity to become one of the Internal Trainers
A multinational environment with strong ties to UK business culture
LuxMed medical healthcare and Generali group insurance
Multisport Plus / Classic or MultiKafeteria benefit systems
A positive atmosphere with excellent work-life balance (a 30-minute lunch break included in the 8-hour working day)
Location:
Krakow,
PolandTime Type:
Contract Type:
Fixed Term (Fixed Term)Official account of Jobstore.
Job title:
Kundenberatung mit Homeoffice-Option für Technikliebhaber (m/w/d) MagdeburgJob Description:
# Deine Vorteile mit Capita auf einen Blick
# So sieht dein Tag bei uns aus
# Das bringst du mit, um gemeinsam mit uns was zu bewegen
Solltest du dich genau hier wieder finden, bewirb dich doch gern direkt über unser Online-Bewerbungssystem und mach Karriere bei einem der größten Kommunikationsdienstleister in Europa oder schicke deine Bewerbungsunterlagen direkt per E-Mail an jobs@capita-europe.com.
Bewerbungen von Menschen mit Behinderung sind ausdrücklich erwünscht.
Deine Recruiterin Sylvia freut sich auf deine Bewerbung!
Capita Customer Services (Germany) GmbH
Personalabteilung
Nachtweide 82
39124 Magdeburg
Tel.: +49 391 556 844 705
Location:
Magdeburg,
GermanyTime Type:
Full timeContract Type:
PermanentOfficial account of Jobstore.
Job title:
Senior Building Control SurveyorJob Description:
We are looking for talented and motivated building control inspectors to join our team and help us shape the future of building control. You will be responsible for delivering all aspects of building control functions, such as pre-application meetings, plan checking, site inspections, and certification. You will also be involved in upselling our specialist services and liaising with other partner agencies and authorities. You will be working on some of the most exciting and challenging projects in the country, ranging from residential extensions to large-scale developments.
To succeed in this role, you will need to have:
You can find out more about us here.
You will also need to be aware of the new Building Safety Regime that will come into force in April 2024, which will require all building control professionals to be certified by the Building Safety Regulator (BSR). We will support you to achieve this certification and provide you with training and development opportunities.
As a Capita employee, you will enjoy a range of benefits, such as flexible working options, pension scheme, life assurance, health insurance, and more. You will also be part of a supportive and collaborative culture that values diversity and inclusion. You will have the chance to grow your career with us and make an impact on the communities we serve.
If you are ready to take on this exciting challenge, apply now and join us as a building control inspector!
Equal Opportunities
We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees. During the application process, you’ll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.
Location:
Leicester,
United KingdomTime Type:
Full timeContract Type:
PermanentOfficial account of Jobstore.
Job title:
Customer Service Agent with GermanJob Description:
What you’ll be doing:
Skills you need to succeed:
What’s in it for you:
You’ll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.
What we hope you’ll do next:
Click ‘Apply now’ to fill out our short application form, so that we can find out more about you.
About Capita
Capita is a consulting, transformation and digital services business. Every day our colleagues help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. Capita is a leading business services provider with over 55,000 employees, operating in the UK, Europe, India and South Africa.
Capita Poland supports clients across various sectors, including local government, customer service, procurement, life and pensions, insurance, data analysis, and learning and development. We operate in three locations – Kraków, Opole and Łódź.
Daily, we deal with simple processes like checking data correctness, contacting with clients, training coordination, and much more complex processes like closing general ledgers, reporting, financial analysis, claims processing, systems implementation, technical customer support, or fleet administration.
We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.
Pursuant to Art. 13 par. 1 and par. 2 of the General Data Protection Regulation of the 27th of April 2016 we hereby inform that:
1. The data controller of your personal data is Capita (Polska) Sp. z o.o. with its registered seat in Krakow, ul. Lubicz 23; Kraków, KRS 0000365071, REGON 142604890, NIP 5252488222.
In case of any questions or requests concerning data processing, you can contact us at: PrivacyPoland@capita.com.
2. Your personal information will be processed for the purpose of the recruitment process, including the assessment of qualifications, aptitudes and abilities required for the position for which you will be applying and/or future recruitment processes if you requested that by checking the relevant box below.
3. The legal basis for processing your personal data:
a. Article 6(1)(c) of GDPR (processing is necessary to fulfil a legal obligation incumbent on the controller) and Article 6(1)(b) of GDPR (processing is necessary to take action at the request of the data subject prior to entering into a contract) to the extent indicated in labor laws (including but not limited to, the extent resulting from Article 221 § 1 of the Labor Code, such aname and surname;; date of birth; contact detailed (correspondence address); education; employment record to date
b. Your consent – for processing other data provided in the CV and in the cover letter in case you voluntarily providing us with data other than we requested. , and for processing your personal data in future recruitment processes in case you agree to take part in those processes.
c. Our legitimate interest (article 6(1)(f) of GDPR) – in terms of data collected during the interview as well as results of the qualification tests. We have a legitimate interest in verifying your abilities, aptitudes, legality of stay and work – we require this to assess whether you are a suitable person for the post in question.
4. Your personal information will be transferred to processor outside the European Economic Area (EEA), located in United Kingdom as a part of a recruitment process and Hiring Managers located in different locations in the UK, Ireland and India. In the case of transferring personal data to the United Kingdom of Great Britain and Northern Ireland, the European Commission has decided to determine an adequate level of data protection. The transfer of personal data to India is based on the application of the Standard Contractual Clauses included in the Data Transfer Agreement (DTA), to which the Group company Capita located in India, is a signatory.Your personal data will be transferred to recipients participating in the recruitment and employment process, i.e., to companies handling the legalization of residence/ employment, medical check (Luxmed Sp. z o.o.) occupational health and safety training services (Safety Umbrella Sp. z o.o), HR (Human Resources) and payroll services (AdAc Sp. z o.o.), as well as to companies related to Capita Group. After a successful recruitment process, your data will be shared with a medical facility with which the Administrator has a contract to conduct preliminary examinations, with the facility being a separate Data Controller. Your personal data may be also disclosed to entities and authorities authorized to process such data.
5. Your personal data will be stored from the day of sending your CV:
a. for a period of 6 months for the processing of your personal data in the current recruitment process for which you applied,
b. for a period of 12 months if you give your consent for the processing of your personal data for the purpose of future recruitment processes.
6. You have the right to request access to and rectification or erasure of your personal data, restriction of processing or the right to data portability.
The right to withdraw consent at any time is not affecting the lawfulness of processing based on consent before its withdrawal.
7. At any time you have the right to object to the processing of your data. In such a situation, the Controller will cease to process your data for the aforementioned purposes, unless the Controller can demonstrate that with respect to your data there are valid legitimate grounds that override your interests, rights and freedoms, or your data will be necessary for us to possibly establish, assert or defend claims.
8. The provision of your personal data to the extent provided by labor law, including in particular to the extent provided by Article 221 of the Labor Code, is a statutory obligation and at the same time is necessary for you to participate in the recruitment procedure. Failure to provide data will result in your inability to participate in the recruitment procedure. Your provision of other data is voluntary.
9. Your personal data will not be a subject to the automated decision-making, including profiling.
10. You have the right to lodge a complaint on unlawful processing of your personal data, to the supervisory authority: Data Protection Authority of the Republic of Poland (UODO, ul. Stawki 2, 00-193 Warsaw)
Location:
Krakow,
PolandTime Type:
Contract Type:
Fixed Term (Fixed Term)Official account of Jobstore.
Job title:
Kundenberater (m/w/d) Störungshotline mit Homeoffice-OptionJob Description:
# Deine Vorteile mit Capita auf einen Blick
Einen krisensicheren Arbeitsplatz mit unbefristeter Festanstellung in Voll- und Teilzeit
Eine pünktliche Gehaltszahlung
Mindestens 25 Tage Urlaub, um den Tank wieder aufzufüllen
Intensive Einarbeitung und regelmäßige Coachings für deine persönliche Weiterentwicklung
Home-Office nach erfolgreicher Einarbeitung
Sehr gute ÖPNV-Anbindung mit finanzieller Unterstützung durch unser Jobticket
Betriebsrat
Betriebliches Gesundheitsmanagement (Massageräume, wöchentliche Sportevents, Obst- und Gemüsetage, Wasser u.v.m.)
Capita Plus-Benefit-Programm für mehr Netto vom Brutto
Umfangreiche Einkaufsmöglichkeiten und Gastronomie nur 2 min entfernt!
# So sieht dein Tag bei uns aus
Du tätigst Rückrufe und informierst die Kunden über den Stand zur bestehenden Störung
Du gibst Auskunft über den Zeitpunkt des Entstörungstermins und bietest ggf. Ersatzleistungen an
# Das bringst du mit, um gemeinsam mit uns was zu bewegen
Du bist motiviert und überzeugst durch deine sehr starke Kunden- und Serviceorientierung
Du bist redegewandt, ausdrucksstark, bringst zudem eine große Menge an Empathie mit
Ein hohes Maß an Stressresistenz und eine äußerst hohe Belastbarkeit zeichnen dich aus
Dein Deutsch ist sehr gut – in Wort und Schrift
Der Umgang mit dem PC stellt keine Herausforderung für dich dar
Du arbeitest selbstständig sowie gewissenhaft
Du bist flexibel von Montag bis Freitag zwischen 8-20 Uhr einsetzbar
Solltest du dich genau hier wieder finden, bewirb dich doch gern direkt über unser Online-Bewerbungssystem und mach Karriere bei einem der größten Kommunikationsdienstleister in Europa oder schicke deine Bewerbungsunterlagen direkt per E-Mail an jobs@capita-europe.com.
Bewerbungen von Menschen mit Behinderung sind ausdrücklich erwünscht.
Deine Recruiter Anja und Christian freuen sich auf deine Bewerbung!
Location:
Leipzig,
GermanyTime Type:
Full timeContract Type:
PermanentOfficial account of Jobstore.
Job title:
Customer Care Advisor with FrenchJob Description:
What you’ll be doing:
Skills you need to succeed:
Would be an extra asset:
What’s in it for you:
• Mental health helpline and Employee Assistance Program - psychological, psychotherapeutic, and coaching support for you and your family.
• An extra day off for voluntary activities close to your heart
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Opportunity to become one of the Internal Trainers
• A multinational environment with strong ties to UK business culture
• LuxMed medical healthcare and Generali group insurance
• Multisport Plus / Classic or MultiKafeteria benefit systems
• A positive atmosphere with excellent work-life balance (a 30-minute lunch break included in the 8-hour working day)
What we hope you’ll do next:
Click ‘Apply now’ to fill out our short application form, so that we can find out more about you.
About Capita
Capita is a consulting, transformation and digital services business. Every day our colleagues help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. Capita is a leading business services provider with over 55,000 employees, operating in the UK, Europe, India and South Africa.
Capita Poland supports clients across various sectors, including local government, customer service, procurement, life and pensions, insurance, data analysis, and learning and development. We operate in three locations – Kraków, Opole and Łódź.
Daily, we deal with simple processes like checking data correctness, contacting with clients, training coordination, and much more complex processes like closing general ledgers, reporting, financial analysis, claims processing, systems implementation, technical customer support, or fleet administration.
We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.
Pursuant to Art. 13 par. 1 and par. 2 of the General Data Protection Regulation of the 27th of April 2016 we hereby inform that:
The data controller of your personal data is Capita (Polska) Sp. z o.o. with its registered seat in Krakow, ul. Lubicz 23; Kraków, KRS 0000365071, REGON 142604890, NIP 5252488222.
In case of any questions or requests concerning data processing, you can contact us at: PrivacyPoland@capita.com.
Your personal information will be processed for the purpose of the recruitment process, including the assessment of qualifications, aptitudes and abilities required for the position for which you will be applying and/or future recruitment processes if you requested that by checking the relevant box below.
The legal basis for processing your personal data:
Article 6(1)(c) of GDPR (processing is necessary to fulfil a legal obligation incumbent on the controller) and Article 6(1)(b) of GDPR (processing is necessary to take action at the request of the data subject prior to entering into a contract) to the extent indicated in labor laws (including but not limited to, the extent resulting from Article 221 § 1 of the Labor Code, such aname and surname;; date of birth; contact detailed (correspondence address); education; employment record to date
Your consent – for processing other data provided in the CV and in the cover letter in case you voluntarily providing us with data other than we requested. , and for processing your personal data in future recruitment processes in case you agree to take part in those processes.
Our legitimate interest (article 6(1)(f) of GDPR) – in terms of data collected during the interview as well as results of the qualification tests. We have a legitimate interest in verifying your abilities, aptitudes, legality of stay and work – we require this to assess whether you are a suitable person for the post in question.
Your personal information will be transferred to processor outside the European Economic Area (EEA), located in United Kingdom as a part of a recruitment process and Hiring Managers located in different locations in the UK, Ireland and India. In the case of transferring personal data to the United Kingdom of Great Britain and Northern Ireland, the European Commission has decided to determine an adequate level of data protection. The transfer of personal data to India is based on the application of the Standard Contractual Clauses included in the Data Transfer Agreement (DTA), to which the Group company Capita located in India, is a signatory.Your personal data will be transferred to recipients participating in the recruitment and employment process, i.e., to companies handling the legalization of residence/ employment, medical check (Luxmed Sp. z o.o.) occupational health and safety training services (Safety Umbrella Sp. z o.o), HR (Human Resources) and payroll services (AdAc Sp. z o.o.), as well as to companies related to Capita Group. After a successful recruitment process, your data will be shared with a medical facility with which the Administrator has a contract to conduct preliminary examinations, with the facility being a separate Data Controller. Your personal data may be also disclosed to entities and authorities authorized to process such data.
Your personal data will be stored from the day of sending your CV:
a. for a period of 6 months for the processing of your personal data in the current recruitment process for which you applied,
b. for a period of 12 months if you give your consent for the processing of your personal data for the purpose of future recruitment processes.
You have the right to request access to and rectification or erasure of your personal data, restriction of processing or the right to data portability.
The right to withdraw consent at any time is not affecting the lawfulness of processing based on consent before its withdrawal.
At any time you have the right to object to the processing of your data. In such a situation, the Controller will cease to process your data for the aforementioned purposes, unless the Controller can demonstrate that with respect to your data there are valid legitimate grounds that override your interests, rights and freedoms, or your data will be necessary for us to possibly establish, assert or defend claims.
The provision of your personal data to the extent provided by labor law, including in particular to the extent provided by Article 221 of the Labor Code, is a statutory obligation and at the same time is necessary for you to participate in the recruitment procedure. Failure to provide data will result in your inability to participate in the recruitment procedure. Your provision of other data is voluntary.
Your personal data will not be a subject to the automated decision-making, including profiling.
You have the right to lodge a complaint on unlawful processing of your personal data, to the supervisory authority: Data Protection Authority of the Republic of Poland (UODO, ul. Stawki 2, 00-193 Warsaw)
Location:
Krakow,
PolandTime Type:
Contract Type:
Fixed Term (Fixed Term)Official account of Jobstore.
Job title:
Doradca ds. obsługi klienta z j. niemieckimJob Description:
Twój zakres obowiązków:
Nasze wymagania:
Mile widziane:
Oferta dla Ciebie:
Pursuant to Art. 13 par. 1 and par. 2 of the General Data Protection Regulation of the 27th of April 2016 we hereby inform that:
1. The data controller of your personal data is Capita (Polska) Sp. z o.o. with its registered seat in Krakow, ul. Lubicz 23; Kraków, KRS 0000365071, REGON 142604890, NIP 5252488222.
In case of any questions or requests concerning data processing, you can contact us at: PrivacyPoland@capita.com.
2. Your personal information will be processed for the purpose of the recruitment process, including the assessment of qualifications, aptitudes and abilities required for the position for which you will be applying and/or future recruitment processes if you requested that by checking the relevant box below.
3. The legal basis for processing your personal data:
a. Article 6(1)(c) of GDPR (processing is necessary to fulfil a legal obligation incumbent on the controller) and Article 6(1)(b) of GDPR (processing is necessary to take action at the request of the data subject prior to entering into a contract) to the extent indicated in labor laws (including but not limited to, the extent resulting from Article 221 § 1 of the Labor Code, such aname and surname;; date of birth; contact detailed (correspondence address); education; employment record to date
b. Your consent – for processing other data provided in the CV and in the cover letter in case you voluntarily providing us with data other than we requested. , and for processing your personal data in future recruitment processes in case you agree to take part in those processes.
c. Our legitimate interest (article 6(1)(f) of GDPR) – in terms of data collected during the interview as well as results of the qualification tests. We have a legitimate interest in verifying your abilities, aptitudes, legality of stay and work – we require this to assess whether you are a suitable person for the post in question.
4. Your personal information will be transferred to processor outside the European Economic Area (EEA), located in United Kingdom as a part of a recruitment process and Hiring Managers located in different locations in the UK, Ireland and India. In the case of transferring personal data to the United Kingdom of Great Britain and Northern Ireland, the European Commission has decided to determine an adequate level of data protection. The transfer of personal data to India is based on the application of the Standard Contractual Clauses included in the Data Transfer Agreement (DTA), to which the Group company Capita located in India, is a signatory.Your personal data will be transferred to recipients participating in the recruitment and employment process, i.e., to companies handling the legalization of residence/ employment, medical check (Luxmed Sp. z o.o.) occupational health and safety training services (Safety Umbrella Sp. z o.o), HR (Human Resources) and payroll services (AdAc Sp. z o.o.), as well as to companies related to Capita Group. After a successful recruitment process, your data will be shared with a medical facility with which the Administrator has a contract to conduct preliminary examinations, with the facility being a separate Data Controller. Your personal data may be also disclosed to entities and authorities authorized to process such data.
5. Your personal data will be stored from the day of sending your CV:
a. for a period of 6 months for the processing of your personal data in the current recruitment process for which you applied,
b. for a period of 12 months if you give your consent for the processing of your personal data for the purpose of future recruitment processes.
6. You have the right to request access to and rectification or erasure of your personal data, restriction of processing or the right to data portability.
The right to withdraw consent at any time is not affecting the lawfulness of processing based on consent before its withdrawal.
7. At any time you have the right to object to the processing of your data. In such a situation, the Controller will cease to process your data for the aforementioned purposes, unless the Controller can demonstrate that with respect to your data there are valid legitimate grounds that override your interests, rights and freedoms, or your data will be necessary for us to possibly establish, assert or defend claims.
8. The provision of your personal data to the extent provided by labor law, including in particular to the extent provided by Article 221 of the Labor Code, is a statutory obligation and at the same time is necessary for you to participate in the recruitment procedure. Failure to provide data will result in your inability to participate in the recruitment procedure. Your provision of other data is voluntary.
9. Your personal data will not be a subject to the automated decision-making, including profiling.
10. You have the right to lodge a complaint on unlawful processing of your personal data, to the supervisory authority: Data Protection Authority of the Republic of Poland (UODO, ul. Stawki 2, 00-193 Warsaw)
Location:
Opole,
PolandTime Type:
Full timeContract Type:
Fixed Term (Fixed Term)Official account of Jobstore.
If you don't have a Malaysian citizenship, but are living in Malaysia or if you are planning to move to Malaysia and are looking for jobs that can sponsor you, it is up to each individual employer on how it handles international candidates. We encourage you to read our blog post to help provide more information: 7 Easy Steps to Find Jobs in Malaysia As A Foreigner.
Have you tried following up? If you did not follow up with an email or phone call, how do you determine if the company received your job application? Enquire where they are in the review process and and then ask if they received your submission. While it would be great to receive a response from the company, sometimes it doesn’t happen. Take the initiative to follow to ensure your application has been received.
The period of the application process will vary, depending on the type of job you are applying for and your previous employment experience.
There are 6 position levels and each level can be associated with a salary range and different types of job titles. Jobs levels can be categorised into: non-executive, fresh/entry level, junior executive, senior executive, manager and senior manager.
Within Jobstore, there are hundreds of variations of jobs. Read through the job descriptions to find out about the typical responsibilities and employers for each job, so you can see what’s involved and who might employ you.
