Total 66 job vacancies by Amazon Web Services Singapore Private Limited

We designed this unique traineeship program to hire IT early careers or professionals, providing you with classroom and on the job training to introduce you to all facets of our Datacenter (DC) operations. From this program, you get to be empowered, grow and scale in your technical expertise and learn from our experienced engineers.

You will be assigned as a trainee for 7 months where you will have exposure to learn and understand how our Data center works, interact with our support teams and customers. Experience the latest technologies of our cloud that puts you among top talents of data center technical support teams. By the end of the program, you will be assessed on your learnings to see if you have what it takes to join our growing team and be a full time Amazonian.

Key job responsibilities
There is never a dull moment as each day presents itself with different challenges. Some of the key exposures are:

• Perform installation and configurations on Data center Servers and Network systems
• Installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices
• Perform storage media (HDD, SSD etc.) sanitization and destruction tasks
• Work within a ticket-based environment and work on systematic problem resolution
• Movement of equipment with assisted lifting machinery.
• Maintain high system reliability by prioritizing trouble tickets
• Collaborate with internal teams (DC operations, DC Engineering, Logistics, Security, Projects etc.) sharing ideas and contribute in projects to improve DC work environment and overall efficiencies.
• Participate, lead and deliver small to mid-scale projects including Data Center rollout

About the team
The Data center IT Specialists are pivotal to ensuring the continuality and availability of one of the world’s fastest-growing cloud data centers around the world. As one of the cutting-edge data centers, we manage data for major MNCs and emerging companies alike. Imagine the scale and the impact that could affect millions of users. Given the digital age, we are growing our infra team and are looking for passionate engineers to join us.

Preferred qualifications

• Familiar with Linux operating system.
• Experience of server operation system level development, familiar with server hardware components and basic troubleshooting
• Experience of Networking setup and configuration.
• Experience in writing software programs

Amazon Web Services (AWS) is looking to hire a highly motivated, customer-obsessed individual to provide hands-on support to our Data Center Infrastructure Operations. (Data Center Security Specialist)

The successful candidate will support the Data Center Physical Security Team with the implementation of AWS’s security policies and procedures at AWS Data Center(s). You will also be responsible for coordinating physical security operations, testing and conducting audit reviews of the Physical Security Program, provide support to the Contract Guard Force, contractors and all stakeholders within the Data Center. You will possess a willingness to learn new skills and build relationships with internal and external partners to maintain and enhance the safety and security standards of our Data Center operations. We invite candidates from diverse backgrounds to apply for this role as training will be provided.

Responsibilities:

• Coordinate the day-to-day Security activities for your assigned Data Center(s) under the guidance of an experienced manager
• Assess vendor compliance, based on the established work order, track service deliverables and escalate corrective actions to a senior team member as needed.
• Provide support to all vendors within the data center
• Conduct inspections, audits and reviews in your area of responsibility and ensure compliance with AWS security standards and policies.
• Lead the media security requirements within the Data Center
• Participate in regular meetings with vendors, data center operations and other partner teams to accomplish operational consistency.
• Effectively communicate with partner teams when providing awareness of security policies and procedures.
• Troubleshooting Security Devices in conjunction with the local Security System Integrator

Basic qualifications

• Completion of tertiary level education
• Proficiency with MS Office
• Good report writing skills

The Infrastructure Operations (Data Center) Team is the backbone of AWS, supporting the rapidly growing AWS business and customers 24/7. We are committed to maintain the physical infrastructure of AWS, ensuring the standards for operational performance in the areas of safety, security, availability, productivity, capacity, efficiency, and cost.

In the Infrastructure Operations (Data Center) Team, you will have the chance to work on the most advanced technologies in a DYNAMIC environment with expanding opportunities.
If you enjoy working in a strong and close-knit diverse team, Infrastructure Operations (Data Center) Team is the place to be!

Data Center Engineering Operation (DCEO) is seeking for individuals who are motivated, self-starter, eager to learn, passionate and committed to join us. You will spend 12 months on the trainee program and by the end of it, your progression will be evaluated to see if you have what it takes to join our successful team and be a full time Amazonian.

Basic qualifications

• Any engineering related discipline
• Interest in maintenance of a Data Centre or Critical space facility
• Strong attention to detail
• Ability to prioritize in complex, fast-paced environment
• Eagerness to learn/Motivated/Self-starter
• Good communication and co-ordination skills

Preferred qualifications

• Degree/Diploma in Electrical & Electronics/Mechanical/Building Services/Facilities Management/any related Engineering discipline
• Data Center Engineering/Operations Experience

Come join the AWS Solutions Architecture team in Singapore as an DNB Solutions Architect. In this role, you will engage with large DNB customers to understand their business drivers, assess application portfolios and develop blueprints for enterprise operating models, ultimately driving adoption of the AWS platform in the customer organization as well as their end-customers. You will also have the opportunity to work with other large enterprise and small medium businesses.

This role will work with a number of high-value DNB customers and typically lead enterprise transformation strategy in the customer organization, utilizing and coordinating a broader team of AWS cross functional resources. The SA leads the technology side of the transformation and partners with Specialist Solution Architects, AWS Professional Services as well as AWS Consulting Partners, while owning the overall engagement and the corresponding executive relationships (e.g., CTO, CIO, Director of Cloud Strategy, Director of Products, etc.). In addition, the SA would mentor new members on the team or other groups based their area of depth and expertise.

Ideally, the role would be involved in

• Educate and engage with C-level executives, technical and business professionals on organizational transformation challenges and best practices
• Identifying motivators for cloud adoption and unblocking challenges
• Introducing mechanisms for wide scale adoption such as Cloud and DevOps enablement functions, Centers of Excellence, Enterprise reskilling models
• Develop and deliver workshops to reskill the technology team of the ISV to address short term blockers and build action plans
• Defining and executing on the strategy by engaging highly technical teams (Specialist Solutions Architects, Technical Account Managers, AWS professional services consultants and consulting/managed services partners).

Basic Qualifications

• Background in any of the following: Cloud Architecture, Systems Design, Software Development, Infrastructure Architecture, Data Engineering or DevOps
• Experience driving technical and/or organizational change of significant complexity
• Strong experience working on the AWS platform
• Technical Degree (Computer Science, Maths, Engineering or equivalent) and/or relevant tech experience.
• Fluent written and verbal communication skills in English
• Passion for technology and for learning

Preferred Qualifications

• Experience designing, building, refactoring or operating large scale and impactful IT systems - either on premises or in the cloud
• Working knowledge of cloud native architectures
• Knowledge of a modern programming language (Python, JavaScript, Go, .Net, Java, etc.) and/or scripting, Infrastructure as Code etc.
• In-depth working knowledge in a technology domain such as distributed internet-scale web or mobile applications, DevOps, Serverless, Big Data, Analytics, Machine Learning, enterprise workloads (SAP, VMware, Windows etc.), high-performance databases (SQL and/or NoSQL), complex networking implementations, highly secured workloads etc.
• Experience working in a customer-facing role
• Experience with public speaking
• AWS certification (e.g. AWS Solutions Architect Associate or Professional) or other industry certification
• Continued or advanced learning (Master, MBA, PhD or equivalent)
• Fluent written and verbal communication skills in any one Asian language

Join the Amazon Web Services (AWS) Finance team! We are looking for entrepreneurial, analytical, creative, flexible leaders to help us redefine the IT industry. If you want to join a fast-paced, innovative team that is making history, this is the place for you.

AWS is one of Amazon’s fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering developers who are building the next generation of global industry leaders.

Amazon Web Services (AWS) seeks a Finance Analyst to be key member supporting the APJ Commercial Sales business as part of the APJ central finance team. This is an exciting opportunity to join one of the fastest growing divisions within Amazon. As a Finance Analyst, you will work closely with the Sales, Strategy, Finance and business leaders to develop financial models and analytical insights to assist in evaluating new business concepts, turning insights into operational measurements, and identifying paths to improve the overall planning and forecasting process.

Responsibilities

- Support the APJ Sales and Finance Leadership team on short- and long-term financial planning and FP&A responsibilities.
- Build financial models for new business concepts and go-to-market plans.
- Present financial summary and business insights to senior management.
- Tighten internal controls for program spending and revenue accrual.
- Execute ad hoc analysis based on business priorities.
The successful candidate will have shown experiences in past roles influencing business owners and supporting decision-making in rapidly evolving environments. This role requires a self-starter with strong modeling skills, a keen attention to detail, and ability to manage multiple projects effectively. This role also has regular interaction with executives and various business units across Amazon and therefore requires strong interpersonal and communication skills.

About AWS

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

- 5+ years of building financial and operational reports/data sets that inform business decision-making experience
- Bachelor's degree in accounting, information systems, finance, or equivalent

Preferred Qualifications

- MBA
- Experience in identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes
- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)
- Experience in financial modeling, P&L management or analysis
- Demonstrated ability to manage multiple, competing priorities in an energetic, fast-paced environment; ability to work with autonomy
- Comfort with ambiguity and creative problem-solving

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

The Partner GTM role offers a unique opportunity to operate at scale across all markets Asia Pacific & Japan, and make meaningful change to an industry, which is ripe for change. The role blends high level visioning and detailed execution into a single mould to deliver results.

Key job responsibilities
The APJ Partner Sales team helps accelerate the Partner business for AWS across Asia Pacific & Japan (APJ) by (a) making investments and undertaking initiatives with pan-APJ impact (b) scaling up learnings from individual countries to entire region, (c) acting as a center of excellence for building pan-APJ sales plays, and (d) representing APJ in AWS world-wide forums and helping resolve issues.

We undertake detailed analyses of the business across different countries in APJ to track value levers and identify best practices, which is then used to design initiatives to accelerate our growth. We are currently running multiple initiatives and investments (internal and customer-facing schemes and constructs for business acceleration) aimed at various customer segments and targeting different business acceleration levers.

We are looking to hire exceptional candidates, who will be responsible for (a) supporting the execution various APJ level initiatives and investments, (b) tracking the progress and delivery metrics, (c) identify performance trends and potential gaps / accelerators, (d) design and implement process changes in consultation with the stakeholders to improve performance. The incumbent will work closely with our central strategy team, APJ field teams (Partner, Sales, Marketing teams etc), and our partner stakeholders.

She/he will have a demonstrated ability in data mining, analytics and process-design. She/he will have experience in driving multiple cross industry and collaborative initiatives to meet a common business objective with a customer-obsessed approach. A keen sense of ownership, drive, and ability to deliver in ambiguity is a must.

The skills and experience required to succeed in the role are:
• Relationship management: ability to build rapport and earn trust with a wide range of internal and external stakeholders
• Strategic thinking: to think strategically about business challenges, and create a compelling value proposition
• Project management: to be able to execute a wide-ranging overall plan through assigned, monitorable tasks, and deliver results
• Strong communication and presentation skills: to articulate ideas to cross functional audiences
• Database and visualization tools: Hands-on skills with SQL for querying and extracting data, programming languages (Python, Java, R, etc.) for data gathering and cleansing, data visualization software (QuickSight, Tableau, PowerBI, QlikView, etc.) for effective data presentation

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

- The ideal candidate will have:
- Bachelor's degree or above
- Overall experience of 5-10 years in business analytics / business intelligence / sales strategy / financial planning / business consulting or strategy, in technology context sales, or a mix of such experience
- Hands-on skills with SQL for querying and extracting data, programming languages (Python, Java, R, etc.) for data gathering and cleansing, data visualization software (QuickSight, Tableau, PowerBI, QlikView, etc.) for effective data presentation
- Proven track record of managing and influencing senior internal and external stakeholders
- Ability to work independently with limited guidance, once the objectives have been set, and overall direction has been aligned
- Willingness to travel to meet with partners, customers and internal stakeholders, attend events and support field teams on site

Preferred Qualifications

- Experience of working with large, global organizations
- Technology and cloud products and services experience

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

AWS is looking for an experienced, Telco sales leader who is looking for an opportunity to drive digital transformation for key Telco / Communication Service Providers customers in ASEAN.

Responsibilities

• Build trusted relationships with the C-suite and key decision makers; understand the customer’s business and technology challenges; dive deep and understand stated, unstated needs, issues;
• Working backwards from the customer, build and articulate a holistic, compelling, clear vision, strategy and practical execution plan for transformation – addressing business value, technology challenges but also increasing innovation and agility, addressing skills and org challenges.;
• Drive a Challenger Sale - challenge the status quo, inspire customer to a bolder vision and increase the velocity of shift to digital; Address short, mid and long-term time horizons; Work with Telco customer, AWS leadership and all key stakeholders to create buy-in and joint ownership of transformation strategy and execution plan;
• Provide leadership to pull together and orchestrate all AWS resources (Sales teams, executives, Solution Architects, Business Development, Marketing, Partners, Support, Service teams) to support customer success in digital transformation.
• Ownership of Sell-to, Sell-through/Sell-With sales revenue targets - Translate the strategy to AWS account and sales plans to drive revenue growth for both Sell-to and Sell-through business; Develop and close new needle moving sales opportunities by bringing the best of AWS technology and services to deliver customer outcomes.
• Build a strategic eco-system of AWS consulting, integration and delivery and ISV partners to support the delivery of customer’s digital transformation outcomes, increase satisfaction, and build a sustainable platform for sales growth.
• Develop CXO level advocacy - Ensure customer actually realizes the business value from transformation and agrees to be a customer reference

About The Team

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

5+ years of strategic sales experience for large Enterprise/Telco Customers.
- Demonstrated ability to build trust, engage at C-Suite levels.
- Demonstrated ability and track record of driving sales growth, in complex, fast paced environment by think big and having a ‘challenger mindset’.
- Ability to think strategically but also dive deep into details and drive execution.
- Experience in leading sales, cross-functional teams (direct reporting and virtual)

Preferred Qualifications

• Sales experience and deep knowledge of local Telco customers.
• Prior experience in driving large scale Digital transformation.
• A strong understanding of Public cloud value proposed
• Strong consulting mindset/background.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

A Strategic Sales Centre Leader within AWS Professional Services you will lead a team of AWS professionals (Strategic Pursuit Leaders, Customer Delivery Architects, Bid & Proposal Managers and Deal Analysts) who work with customers and the wider AWS organization on strategic, large, complex opportunities to enable AWS adoption. You will be involved in the critical phases of the sales life-cycle and work with both internal and external stakeholders at C-level, IT, and various lines of business to deliver their business outcomes. You will work with leaders in the private pricing, go-to-market, pan-Amazon, AWS services teams in designing, shaping and closing large transformational deals. You will work with the partner organisations in establishing the right delivery structure for large programs and accounts

Key job responsibilities

• Lead a team of AWS professionals - Strategic Pursuit Leaders, Customer Delivery Architects, Bid & Proposal Managers and Deal Analysts to deliver large/complex transformational deals
• Work with GEO leads to meet annual sales booking goals, drive GTM and seller enablement initiatives to drive AWS growth through pipeline creation
• Partner with ProServe leaders, Partner organizations, Sales counterparts and Strategic Customer Engagement teams to define the right structure for execution of large complex deals
• Work in collaboration with local ProServe sales leaders, build strategic alliances with senior customer leaders and co-develop pursuit strategy by bringing the wider AWS offerings and services to create differentiated solutions for large strategic accounts
• Lead cross functional pursuit teams and drive momentum on key deliverables to drive sales velocity
• Establish mechanisms and frameworks for strategic pursuits that are repeatable and enable ProServe leaders to build a pipeline of large deals
• Provide feedback to Sales and Delivery Excellence function on necessary process improvements and determine tools and enablers required to create self-service mechanisms for field teams
• Ensure smooth handover of closed deals to ProServe delivery leads for seamless execution

This role is part of senior leadership team in ProServe and is seeking senior sales leaders with experience of shaping and strategizing large consulting deals and managing large accounts

Basic Qualifications

• 15+ years of experience in consulting sales with 5+ years in supporting large complex strategic opportunities
• Demonstrated success in shaping and closing large, strategic, complex deals and proven success in ensuring delivery of the deal was successful .
• Experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal.
• Analytical and presentation skills and the ability to articulate complex concepts to cross-functional audiences.
• Bachelor’s degree required; MBA preferred

Preferred qualifications

• Direct field experience in working with large enterprise accounts
• Knowledge of AWS products and services
• Excellent written and verbal communication skills

Amazon’s Legal Department is looking for a talented and motivated Contracts Manager to support the Amazon Web Services (AWS) legal team. AWS is at the forefront of the cloud computing industry, providing IT infrastructure services such as on-demand compute capacity, storage, content delivery, database services, and more.

Key job responsibilities

In this role, you will partner with AWS business teams to review, draft, and negotiate service agreements and other commercial contracts. You will also partner with teams across the world to provide day-to-day contracting advice, implement process improvements, and much more. To be successful, you must have excellent communication skills as this position will involve direct contact with principal business owners. The successful candidate must be inquisitive, enthusiastic about technology, enjoy working hard and being continually challenged and demonstrate sound judgment even in ambiguous situations.

Basic qualifications

5+ years of contracts management, transactional paralegal, or other comparable experience Bachelor's Degree or equivalent Excellent English language skills including the ability to negotiate and draft contracts

Preferred qualifications

Strong organizational skills and the ability to manage many simultaneous workstreams, clients, and projects under tight deadlines Strong written and oral communication skills Strong analytical and computer skills Fluency in languages other than English would be beneficial but not required

As an increasing number of multinational companies move their critical systems to the cloud, we are seeking a leader for our most strategic customers focused on ensuring their long-term operational success on AWS. The individual should have strong operational, leadership and technical skills with a history of building successful teams and growing a multi-million dollar business. You will partner closely with global sales leadership to identify sales opportunities, develop customized support contracts, and help build a support organization to ensure the continued success of Amazon’s largest customers. You'll work directly with AWS engineering leaders to ensure a high quality, fast resolution customer experience. You'll be responsible for measuring and driving operational excellence. You'll drive customer communication during AWS critical events and drive projects that improve support-related processes and our customers technical support experience.

Key job responsibilities
• Manage and Grow business through People – lead a team of Technical Account Managers who are the primary operational point of contact for your customer.
• Engage Customers – Collaborate with global Sales Leadership to develop strong customer relationships and a deep understanding of your customer’s business and support needs.
• Deliver Value – Help customers successfully plan, build, deploy, and operate world-class applications on the cloud.
• Be a Customer Advocate – Understand industry trends, customer’s business needs and work with AWS Service teams to influence the AWS roadmap.
• Grow Support - Identify and lead AWS initiatives that support our mission of being Earth’s most customer centric support organization.
• Executive influence - Engage with Director and C-Level executives to translate business needs into technical and operational plans.
• Estimated 25% international travel requirement

Basic qualifications

• Must have a track record of effectively managing technical teams of 30+ employees spread across multiple geographies and have experience managing managers (6-8 direct reports).

• 10+ years of experience in direct customer engagement, with a focus on support of senior executives (Vice President and C-level)

• 8+ years of technical experience building/deploying/running/managing Fortune 500 scale applications and/or infrastructure

• An adaptable communication style that can fit diverse audiences (with varying technical backgrounds)

• Proficient in communicating complex ideas, either with the written word or in presentations

Preferred qualifications

• Knowledge of Web3, Cryptocurrency or related industry and technologies is a plus

• Experience with AWS service offerings

• Experience scaling an organization through rapid growth or expansion

• Excellent analytical skills with a track record of achieving balance in innovative thinking with a strong customer and quality focus

AWS is looking for an exceptional Human Resource Business Partner (HRBP) to drive the development and implementation of the HR strategy in support of our AWS AGS (Global Sales) teams.

In this position, you will partner with various business leaders along with their respective leadership teams to develop and execute the Organizational and HR strategies that foster growth, drive results and increase organizational effectiveness. You must be able to understand business priorities and translate them into a people agenda that supports the business. You will also be responsible for implementing annual HR programs such as performance reviews, promotions, compensation planning and succession planning, as well as action plans resulting from talent reviews as well as employee/manager feedback with your client groups. You will partner with your clients throughout the planning and execution of these programs, tying them back to the business priorities and long term goals. You will also work to review and advise on organizational design and structure, provide change leadership and management coaching, as well as design and deliver organizational interventions and management training. The individual in this role will play a key role in building up the remote AWS sites in various areas like pre-legal entity set-up, post-legal entity set up, culture building/assimilation as well as employee engagement. In this role, you will have the opportunity to participate in regional projects and in the development and implementation of internal processes, policies and programs as they may relate to benefits/compensation, employee engagement, career development and employee/manager development.

We are looking for a Human Resource professional who has the ability to diagnose issues, use data and insights to develop appropriate solutions and influence outcomes. The individual in this role will be able to interface effectively with leaders, peers and employees at all levels of the organization. You will be a strategic thinker with lots of business acumen, excellent communication and influencing skills, strong problem solving skills and the ability to think and plan for the long term.

Key job responsibilities

• Apply business knowledge to work with management team and the HR team to develop and drive organization and people strategies, solutions and plans
• Partner with business on organizational design, workforce planning, succession planning, talent management and competency development to optimize for business objectives and global/market expansion.
• Sets HR strategy and goals, integrating HR/Amazon organization wide-priorities.
• Partners with the business to lead both annual and mid-year review processes which focus on talent development and performance management.
• Provide management coaching to business leaders, and help drive leader/manager onboarding in line with Amazon’s Leadership Principles.
• Assess business’ people training needs and facilitate group training sessions as appropriate.
• Review and analyze business and people metrics including data on retention and employee experience in order to recommend systemic improvements.
• Provide compensation counsel and support including salary planning, review and approval of salary actions, promotions and job re-leveling.
• Work with leaders, line managers and employees to address all types of employee relations issues, fairly representing all interests.

Basic qualifications

• Bachelor's degree or certification in Human Resources Management or related field.
• 10-15+ years of experience in a HRBP role
• Broad knowledge and experience in human resource management

Preferred qualifications

• Experience working in a high-tech environment
• Experience delivering and facilitating training
• Experience partnering with multiple business leaders in a complex and fast paced business setting which is in high growth mode
• Strong business partnering skills and HR acumen, including problem solving skills, critical thinking abilities, coaching skills, project management abilities
• Ability to influence and partner with different levels of the organization and across countries to achieve results
• Excellent communication (verbal, written and listening) and presentation skills
• Team building and team development capabilities
• Change management capabilities
• Ability to work independently
• Able to travel, as appropriate

Are you a Customer Obsessed Technology Leader looking to manage a successful, growing team of cloud technologists?

At Amazon, our vision is to be earth’s most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.com. Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionality to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability.

Key job responsibilities
We’re seeking a Enterprise Support Manager to lead a team of Technical Account Managers (TAM) based in Singapore.

Our TAM’s are trusted advisors who help some of the most iconic businesses in the world, ensuring their long term success with our services. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. The team provides advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. You’ll help craft and execute strategies to drive our customers’ adoption and use of AWS services.

As a leader you will:

• Lead a team of Technical Account Managers (TAMs) to solve business problems
• Influence the strategic direction of your team and delivery to improve the customer experience
• Drive internal strategic communications
• Advocate for your customers and own their transformation journey.
• Manage customer sentiment and recovery during service events, including executive engagement
• Assist with problem escalation and support your team in resolving critical customer issues
• Understand operational excellence in the cloud and help your TAMs make recommendations to customers
• Mitigate risks and remove blockers for your team and customers
• Grow the team's capability through people development and recruitment
• “Think Big”, by creating mechanisms that allow us to scale while we continue to expand the team

You’ll have a direct impact in enabling businesses across the region gain the most value from cloud. There are plenty of opportunities to develop your management / leadership skills as we continue to rapidly expand. You’ll also have the chance to receive mentorship and gain AWS certifications.

A day in the life

At Amazon Web Services, we don't mind being called "peculiar." We have our own way of doing things. We're obsessed with customers, we see beauty in simplifying the complex, and we're comfortable with being misunderstood. That might sound unorthodox, but our unusual approach and our culture - focused on removing obstacles so builders can build - are part of why our people enjoy working in AWS.

We’re passionate about supporting the needs of our people and their family members. Benefits include Medical Cover, Employee Assistance Programs and Global Mobility opportunities.

Basic qualifications

• Track record of leading high performing teams
• Track record of building up a business
• Previous customer facing experience with strong executive presence
• Strong customer focus and bias for action; and ability to work with remote teams
• Experience building a business with P&L responsibility

Preferred qualifications

• Experience working for an IT Vendor or service provider
• Experience influencing large enterprises or government organisations
• Experience managing/leading teams and customers in the Singapore

Would you like to be part of a team that is redefining the IT industry? Amazon Web Services (AWS) is leading the next paradigm shift in cloud computing and is looking for a strong candidate to manage AWS Business Consulting and Advisory Partners (BCAPs) in the ASEAN region. AWS BCAPs comprises Strategy and Business Consulting global firms operating across the region.

Do you have the business knowledge and industry expertise necessary to position Amazon as the preferred technology and platform of choice for digital transformation and technology modernization? As the ASEAN BCAP Partner Manager, you will have the exciting opportunity to deliver on our strategy to build mind share and adoption of AWS services by strategic customers and community members. You will be responsible for driving and building the joint business between AWS and the BCAP partners focusing on the following goals – build AWS thought-leadership in the market, joint assets and solutions to bring unique and differentiated business value for our joint customers, and align together to help key customers in their digital transformation and tech modernization initiatives. This requires building trust and driving executive and field relationships with BCAPs Partners, Managing Directors, other senior leaders, and their industry and digital/ technology teams. You will work closely with the AWS Global, Regional and ASEAN leadership team, global and regional BCAP Partner team, Business Development and broader Amazon Partner Network (APN) Segment teams. The ideal candidate will possess both a strong business development, partner management, sales and technical background that enables them to engage at the CXO level and technology leaders. He/she should also have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling business value propositions.

ROLES & RESPONSIBILITIES:

• Engage with BCAPs and understand their offerings, map their cross-functional organizations and understand their business goals and go-to-market approach.
• Work with AWS Global, Regional and ASEAN business development, marketing, services sales leaders and Solution Architects to re-define and execute BCAP ASEAN business plan, including thought-leadership, joint assets/solutions and key customer engagements initiatives in collaboration with BCAP stakeholders.
• Map BCAP ASEAN plan with the ASEAN Regional plan to increase AWS penetration in specific industry verticals and drive focused initiatives such as joint prospecting to generate demand.
• Co-sell and drive joint targeted sales engagements between BCAPs and the ASEAN Enterprise and other sales teams to generate incremental business opportunities.
• Serve as a key member of the Partner teams in helping to define and deliver the joint assets and solutions, marketing and business development initiatives such as prototypes and pilots/POCs.
• Work closely in alignment with internal stakeholders such as marketing, BD, ProServe, marketing, legal, support, procurement, etc.
• Proven ability to identify and support 3rd party offering development
• Experience working in global companies across different sales, business development and technical teams, bringing together a cross functional teams located globally to deliver results
• Strong track record of consistently exceeding performance goals and KPIs
• Demonstrated ability to engage and influence both technical (CIO, CISO) and business C-level executives
• Strong presentation skills and the ability to articulate complex concepts to cross functional and non-technical audiences

Basic qualifications

• 7+ years of developing, negotiating and executing business agreements experience
• 7+ years of professional or military experience
• Bachelor's degree
• Experience developing strategies that influence leadership decisions at the organizational level

Preferred qualifications

• Experience as a founder or executive focused on related segments, or as a practice leader or business unit owner
• Experience selling to Fortune 1000 or Global 2000 organizations

As a Consulting Sales Leader / Enterprise Service Manager (ESM), you will manage the working relationship with key customers, and develop / execute a long-term Professional Services strategy within the accounts. You will be a trusted advisor for our customers, and you will be responsible for all aspects of business development, relationship development, delivery oversight and program management.

Key job responsibilities

• Long term development of Cloud Strategy for Global / Public Sector customers
• Engage with customers to understand their business drivers and application portfolio
• Identify and develop specific opportunities; and supporting business cases
• Deal shaping, including estimations, deal pricing, contract negotiations and closing
• Planning and implementation of a portfolio of projects, including budget and deliverable responsibilities; and mitigation of delivery risks and issues
• Overseeing delivery of projects in account, ensuring high quality delivery
• Act as single person of contact for Customer executives, developing trusted relationships
• Educate customers on AWS services and translate those into a clear business value proposition

Basic qualifications

• IT consulting/management experience, with demonstrated IT Cloud Transformation experience in customer-facing roles
• Experience working with large multi-national or public sector organizations as the Consulting Services lead, Account and/or Relationship Manager
• A proven track record of managing and delivering large-scale enterprise IT projects
• A proven track record in managing Executive Customer relationships and key business stakeholders
• Experience with contract and statement of work development

Preferred qualifications

• Experience in IT Cloud Transformations
• Enterprise Architecture Frameworks (e.g. TOGAF, Zachman) and identifying the relationships between business services, information, applications and global infrastructure assets
• Enterprise IT management frameworks (e.g. COBIT, ITIL) and Enterprise cybersecurity management frameworks (e.g. ISO27001, NIST CSF)
• Broad enterprise systems technology experience including IaaS / virtualization technologies, SAP, Oracle, and custom applications
• Knowledge of local Government policies relating to procurement, data management and cybersecurity

Amazon launched the Generative AI (GenAI) Innovation Center (GenAIIC) in Jun 2023 to help AWS customers accelerate enterprise innovation and success with Generative AI (https://press.aboutamazon.com/2023/6/aws-announces-generative-ai-innovation-center). Customers such as Highspot, Lonely Planet, Ryanair, and Twilio are engaging with the GAI Innovation Center to explore developing generative solutions.

GenAIIC provides opportunities to innovate in a fast-paced organization that contributes to game-changing projects and technologies that get deployed on devices and in the cloud.

As a Machine Learning Engineer in GenAIIC, you are proficient in developing and deploying advanced ML models and pipelines to solve diverse customer problems using Gen AI. You will be working alongside scientists with terabytes of text, images, and other types of data and develop Gen AI based solutions to solve real-world problems. You'll design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience.

Key job responsibilities
Our ML Engineers collaborate across diverse teams, projects, and environments to have a firsthand impact on our global customer base. You’ll bring a passion for the intersection of software development with generative AI and machine learning. You’ll also:

• Solve complex technical problems, often ones not solved before, at every layer of the stack.
• Design, implement, test, deploy and maintain innovative ML solutions to transform service performance, durability, cost, and security.
• Build high-quality, highly available, always-on products.
• Research implementations that deliver the best possible experiences for customers.

Basic qualifications

• 8+ years of non-internship professional software development experience
• 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• Experience building complex software systems that have been successfully delivered to customers
• Experience as a mentor, tech lead or leading an engineering team
• 5+ years experience in data querying languages (e.g. SQL), scripting languages (e.g. Python) with exposure to machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience

Preferred qualifications

• 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• Bachelor's degree in computer science or equivalent