Total 16 job vacancies by Alliance Medinet Pte. Ltd.

About The Opportunity

This role in our technology squad is embedded in a high-caliber, cross-functional team that develops and executes our exciting technology strategy to deliver better outcomes for our business and customer.

As a Software Engineer, you will be working with an agile and innovative team, building on your technical expertise with a myriad of technologies, projects, and platforms to deliver our business priorities and conquer technical challenges.

What You'll Be Doing

• Support the delivery of projects in all aspects of the software development life cycle including system analysis, design, development, Quality Assurance, UAT, maintenance, and ongoing support.
• Contribute to Agile software development lifecycle and be familiar with DevOps processes.
• Develop pragmatic and fit-for-purpose solutions of high technical quality.
• Work with stakeholders to define and clarify functional requirements and scope to deliver robust cost-effective solutions.
• Maintain software design, engineering processes, and quality standards.
• Identifying and addressing bottlenecks in the application or broader infrastructure.

What We Are Looking for

• Degree in Information Technology/Computer Science or related fields.
• At least 2 years of experience in full-stack software development.
• Good knowledge in .Net Core and Microservice.
• C#, ASP.NET, Angular.
• Knowledge of DevOps, Kubernetes, Docker Container, Cloud Implementation, and Secured Webservice will have an added advantage.
• Highly collaborative team player, detail-oriented, and passionate about technology.
• Ability to thrive in a fast-paced, exciting environment.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

About the Opportunity

This role provides an exciting opportunity for a motivated Accounting professional who would like to be in the center of action to support the business in achieving its goals for our business entities.

What You'll Be Doing

• Report to the Head of Finance, participate in the development and execution of the operational plans to achieve the Company's strategic objectives.
• Provide operational support to the Company.
• Execute SOPs to enhance the efficiency of Finance operational processes.
• Check the validity and accuracy of sales transactions from various payment sources.
• Responsible for transactions, billings, collections, payments.
• Other ad-hoc operational and finance tasks may be assigned.

What We Are Looking for

• Diploma or Degree holder in the relevant field.
• Experience in Finance or Sales Operations-related roles is a plus.
• Proficient in MS Office applications, especially Excel.
• Ability to multi-task in a fast-paced environment.
• Meticulous and able to work independently.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

We are seeking for dynamic professionals to join our claims team in our corporate managed Healthcare business.

What You'll Be Doing

• Provide accurate and efficient adjudication of claims, validation, pre-authorisation of applications and LOG issuance to meet operational and SLA targets.
• Conduct regular review of current claims processes and working with internal stakeholders on developing new and improved processes to improve efficiency and overall claims experience.
• Manage escalations and stakeholder relations.
• Being a champion for change as well as providing on-going training and development for effective claims management.
• Liaise with the Insurance Company to verify exceptions as well as to resolve any complaints.
• Conduct analysis, prepare periodic reports and presentation when required.

What We Are Looking for

• Strong technical understanding of the claims process for medical claims, preferable in a Third-Party Administrator/Managed Healthcare environment.
• Highly developed interpersonal skills
• Excellent organisational skills and exceptional eye for details.
• Passionate about driving change to improve business outcomes.
• Exceptional communication skills and stakeholder management skills.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

About the Opportunity

This role in our technology squad is embedded in a high caliber, cross functional team that develops and executes our exciting technology strategy to deliver better outcomes for our business and customer.

As a Senior Software Engineer, you will be working with an agile and innovative team and build on your technical expertise with a myriad of technologies, projects and platforms to deliver our business priorities and conquer technical challenges.

What You'll be Doing

• Support the delivery of projects in all aspects of Software Development Life Cycle including system analysis, design, development, quality assurance, UAT, maintenance and ongoing support.
• Develop pragmatic and fit for purpose solutions of high technical quality.
• Work with stakeholders to define and clarify functional requirements and scope to deliver robust cost-effective solutions.
• Maintain software design, engineering processes and quality standards.
• Identifying and addressing bottlenecks in the application or broader infrastructure.
• Assist with ad-hoc duties assigned by Manager.

What We Are Looking for

• Degree in Computer Science/Information Technology or related fields.
• At least 2 years’ experience in full stack PHP development.
• Knowledge of PHP web frameworks, e.g. Lavarel and Codelgniter.
• Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
• Understanding of object-oriented PHP programming.
• Proficient with code versioning tools including Git.
• Familiarity with MySQL databases.
• Highly collaborative team player, detail-oriented and passionate with technology.
• Ability to thrive in fast-paced, exciting environment.

We regret that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://www.alliancehealthcare.com.sg.

About The Opportunity

We are currently seeking experienced Cilent Service Executive for our team. In this position, you will be part of a team responsible for incoming customers/patients queries and delivering superior customer experience through providing assistance/guidance in a timely manner.

What You'll Be Doing

• To manage a portfolio or corporate clients, this position will be the first point of contact and support to the client via emails or calls.
• Troubleshoot and resolve client requests or issues promptly, to coordinate with internal support teams where required.
• Maintenance of Clients' database, including data entry and uploads
• Client implementation and system setups.
• Generate and prepare monthly/ad-hoc Client reports.
• Client contract renewals and upsell of services where applicable.
• Other administrative tasks including but not limited to member card preparation, documentation, filing, etc.
• Assist with Accounts Receivable follow-ups where required.

What We Are Looking for

• Candidates with prior experience with Healthcare Insurance providers will be an added advantage.
• Fresh Graduates are welcome to apply.
• Proficient in Microsoft Office Applications.
• Possess good interpersonal and communication skills.
• Ability to work under pressure.
• Passion for customer service and a good team player.

We regret to inform that only shortlisted applicants will be notified for a virtual interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

About the Opportunity

As a Contact Centre Specialist/Senior Specialist, your job is to manage and coordinate projects and tasks within the contact centre. You will be responsible for communicating with team members and stakeholders, providing guidance and support to team members, and conducting regular meetings to track progress.

Your job responsibilities will include identifying and addressing team issues and conflicts, developing and implementing team strategies and goals, evaluating team performance and providing feedback. You will also collaborate with other Team Leads and Managers to ensure the success of the contact centre.

What You'll Be Doing

• To act as a Team Lead for one of the contact centre teams.
• Assist with escalation and investigation.
• Provide guidance and support to contact centre team members.
• Identify and address contact centre team issues and conflicts.
• Develop and implement contact centre team strategies and goals with the Contact Centre Manager and Head of Department.
• Evaluate contact centre team performance and provide feedback.
• Collaborate with other Contact Centre Team Leads and Manager.
• Preparation of reports when required.
• Any other tasks as assigned by the Contact Centre Manager and Head of Department.

What We Are Looking for

• At least 3-5 years of working experience in a Call Centre environment is required for this position, with a minimum of 1-2 years of experience in leading a team.
• Candidates with prior experience with the Healthcare Insurance provider will be an added advantage.
• Proficient in Microsoft Office Application.
• Possess good interpersonal, writing and communication skills.
• Driven to deliver an exceptional customer experience and inspire others to do the same.
• Might be required to work on certain Saturday mornings depending on the department’s operational needs.

We regret to inform that only shortlisted applicants will be notified for a virtual interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

We are seeking passionate and responsible individual who likes to play a part in digitalising healthcare to join the operations team.

Location: Clementi Block 325 (My Family Clinic, Clementi 325)

Responsibilities:

• Perform day-to-day operational activities, including packing medications that are prescribed by our telemedicine doctors accurately and arranging deliveries of medications to patients.

• Work closely with our contact centre and operations team, and deliveries partners to ensure that the medications are delivered smoothly and timely.

• Work closely with our telemedicine doctors on patient’s enquiries

• Handle patient’s enquiries and feedback and provide service recovery when necessary

• Ensure accurate and prompt claims submissions to government agencies and corporate partners

• Manage inventory and replenish of medications and consumable items

Requirements:

• Preferably Junior Level specialized in Healthcare - Nurse/Medical Support & Assistant or equivalent

• Able to work in shift and weekends according to roster based on clinic operating hours

• Familiar with medication with prior experience in a pharmacy / clinic setting

• Highly motivated with the ability to work independently as well as in a team environment

• Meticulous, organised, and have a strong customer centric mindset • Excellent communication and interpersonal skills

• Good computer literacy skills

We regret that only shortlisted applicants will be notified for a virtual interview.

To know more about our Company, look us up at www.alliancehealthcare.com.sg

Job Description

We are currently seeking dynamic professionals to join our managed healthcare team to drive the development and expansion of our healthcare service provider network.

The Job

• Contribute to the development and management of our providers network through proactive sourcing, recruitment and engagement of the panel of clinics including but not limited to medical, dental, diagnostics, physiotherapy clinics.
• Conduct training to panel providers as required
• Identifying and remediating operational short-falls and claims
• Negotiate contracting and re-contracting process with healthcare service providers within corporate guidelines and ensure that all services provided are delivered according to SLAs
• Maintain monthly statistical reports to facilitate benchmarking and performance management of network operations for management decision making
• Manage and maintain system data relating to new codes, accounts, pricing etc
• Gather and analyze claims paid data, utilization data and benefit design information to assist in the development of strategies for contracting and re-contracting
• Provide feedback to providers regarding their performance under the terms of their contract, identify and address quality of care and service issues

Requirements

• Prior experience in Provider Relations/Provider Contracting role within a TPA/medical insurance environment is preferred but not essential
• Possess industry knowledge related to managed healthcare services will be an added advantage
• Highly developed interpersonal, communication and stakeholder management skills
• Excellent organisational skills and exceptional eye for details
• Passionate about driving change to improve business outcomes.
• Advanced level of proficiency in claims processing and issue resolution
• Fresh graduates are welcome to apply for the role

Interested applicant please click apply, or send in your resume to us. Kindly note that only shortlisted candidates will be contacted.

To know more about our organisation, please visit https://www.alliancehealthcare.com.sg

We are seeking dynamic professionals to join our claims team in our corporate managed healthcare business.

The Job

• Provide accurate and efficient adjudication of claims, validation, pre-authorisation of applications and LOG issuance to meet operational and SLA targets
• Conduct regular review of current claims processes and working with internal stakeholders on developing new and improved processes to improve efficiency and overall claims experience
• Manage escalations and stakeholder relations
• Being a champion for change as well as providing on-going training and development for effective claims management.
• Liaise with the Insurance Company to verify exceptions as well as to resolve any complaints
• Conduct analysis, prepare periodic reports and presentation when required

Requirements:

• Strong technical understanding of the claims process for medical claims, preferable in a Third-Party Administrator/Managed Healthcare environment
• At least 2 years of experience in a Third-Party Administrator/Managed Healthcare environment
• Highly developed interpersonal skills
• Excellent organisational skills and exceptional eye for details
• Passionate about driving change to improve business outcomes.
• Exceptional communication skills and stakeholder management skills

Interested applicant please click apply, or send in your resume to us. Kindly note that only shortlisted candidates will be contacted.

To know more about our organisation, please visit https://www.alliancehealthcare.com.sg

This role in our technology squad is embedded in a high-caliber, cross-functional team that develops and executes our exciting technology strategy to deliver better outcomes for our business and customer.

As a software engineer, you will be working with an agile and innovative team, building on your technical expertise with a myriad of technologies, projects, and platforms to deliver our business priorities and conquer technical challenges.

Responsibilities:

• Support the delivery of projects in all aspects of the software development life cycle including system analysis, design, development, quality assurance, UAT, maintenance, and ongoing support
• Contribute to Agile software development lifecycle and be familiar with DevOps processes
• Develop pragmatic and fit-for-purpose solutions of high technical quality
• Work with stakeholders to define and clarify functional requirements and scope to deliver robust cost-effective solutions
• Maintain software design, engineering processes, and quality standards
• Identifying and addressing bottlenecks in the application or broader infrastructure

Requirements:

• Degree in Information Technology/Computer Science or related fields
• At least 2 years of experience in full-stack software development
• Good knowledge in .Net Core and Microservice
• C#, ASP.NET, Angular
• Knowledge of DevOps, Kubernetes, Docker Container, Cloud Implementation, and Secured Webservice will have an added advantage
• Highly collaborative team player, detail-oriented, and passionate about technology
• Ability to thrive in a fast-paced, exciting environment

We regret that shortlisted applicants will be notified for a virtual interview.

For more information about the company, please visit https://www.alliancehealthcare.com.sg/

This role provides an exciting opportunity for a motivated accounting professional who would like to be in the center of action to support the business in achieving its goals for our business entities (Alliance Medinet Pte Ltd)

The Role:

• Receivables Management: Generating invoices, monitoring, and collection of receivables, sending of customer statements
• Expenses and payables management: Supplier payments, provider payments/ client payments
• Invoice management
• Assist in preparation of yearly financial statements and liaising with auditors
• Assist in implementation of financial accounting and management accounting policies, business segment and bad debt reporting, etc.
• Any other ad hoc responsibilities assigned

Your Profile:

• 3 to 5 years of relevant experience
• Diploma/tertiary qualification in accounting or equivalent
• Experience in handling full sets of accounts
• Being meticulous, detail-oriented, independent at work, and a good team player
• Ability to organize, prioritize and manage various work assignments in a fast-paced environment
• Advanced Excel skills and proficiency in MS applications
• Passionate about improving processes and automation
• Highly adaptable and responsive to changing or new business challenges, processes and in working with operations teams

Interested applicants, please click apply or email us your full resume, stating current and expected salaries. To know more about our company, please visit our website at https://www.alliancehealthcare.com.sg

Please be informed only shortlisted candidates will be notified.

We are a team of customer-centric people believing that experience is everything. We offer the opportunity to drive impact and purpose in creating positive customer experiences in a setting that is geared to improve patient/customer experience and outcome.

Payrate: $13/h

Location: 25 Bukit Batok Crescent (The Elitist)
Timings: Any 4 hours or more a day from Monday-Friday between 9am - 6pm

Job scope:

• To answer member enquiries on our managed healthcare solutions
• Provide customer service through a call centre environment
• Replying of emails to our members under our managed healthcare solutions
• Any other ad hoc duties assigned
  
  Requirements:
• Prior experience will be preferred but not necessary
• Diploma in any discipline
• Interested in understanding the landscape of managed healthcare solutions
• Able to join within a short notice

For more information, please visit our website https://alliancehealthcare.com.sg/.

We regret that only shortlisted candidates will be notified.

This role in our technology squad is embedded in a high-caliber, cross-functional team that develops and executes our exciting technology strategy to deliver better outcomes for our business and customer.

As a software engineer, you will be working with an agile and innovative team, building on your technical expertise with a myriad of technologies, projects, and platforms to deliver our business priorities and conquer technical challenges.

Responsibilities:

• Support the delivery of projects in all aspects of the software development life cycle including system analysis, design, development, quality assurance, UAT, maintenance, and ongoing support
• Contribute to Agile software development lifecycle and be familiar with DevOps processes
• Develop pragmatic and fit-for-purpose solutions of high technical quality
• Work with stakeholders to define and clarify functional requirements and scope to deliver robust cost-effective solutions
• Maintain software design, engineering processes, and quality standards
• Identifying and addressing bottlenecks in the application or broader infrastructure

Requirements:

• Degree in Information Technology/Computer Science or related fields
• At least 2 years of experience in full-stack software development
• Good knowledge in .Net Core and Microservice
• C#, ASP.NET, Angular
• Knowledge of DevOps, Kubernetes, Docker Container, Cloud Implementation, and Secured Webservice will have an added advantage
• Highly collaborative team player, detail-oriented, and passionate about technology
• Ability to thrive in a fast-paced, exciting environment

We regret that shortlisted applicants will be notified for a virtual interview.

For more information about the company, please visit https://www.alliancehealthcare.com.sg/

Job Description

We are seeking talented and enthusiastic professionals who are up for challenge and take exceptional performance to heart to help share the future of our organisation.

In this position, your responsibilities shall include:

The Job

New Business & Retention

• Develops and acquires new business revenue from new and existing clients, assigned prospects in identified sectors or market areas.
• Identifies growth potential in new sectors, formulate sales and marketing plans which support profitable new business and retention objectives.
• Achieves individual and department sales goals to ensure company’s business goals including new revenue, profitability, retention objectives are met.
• Manage and execute the sales process from successful prospecting through point of sale and positioning the company’s service offerings to customers as solutions to meet customer’s requirements.
• Work closely with internal teams to prepare proposals, RFQs and tender documents to ensure that service offerings and SLAs meets customer’s requirements.
• Through visibility and active engagement, build positive relationships with prospective customers, appointed brokers, agencies, agents and business organizations.
• Generate consistent and continual stream of sales pipelines through visitations, direct solicitations, participation and networking at industry events.
• Submit consistent flow of qualified new business opportunities and achieve the required new business closing ratio targets.

Account Management

• Working closely with cross functional teams to execute account management action plans.
• Manage and promptly resolve customers’ queries, feedback and issues.

Other Related Activities

• Track and conduct monthly reviews of sales targets and take necessary action to close gaps to ensure objectives are achieved.
• Gather information, conduct market and competitor analysis.
• Participates in overall brand management, marketing communications, creatives and through the line activities.

Requirements

• Good sales track records with Third Party Administrator/Brokers/Agencies/Corporates
• Prior sales and accounts management experience in managed healthcare services will be an added advantage.
• Ability to work independently, interact well and reach out to at all levels within the organization while promoting a team environment,
• Highly developed interpersonal, communication and stakeholder management skills.
• Degree qualified will be highly regarded, however, not essential.

Interested applicant please click apply, or send in your resume to us. Kindly note that only shortlisted candidates will be contacted.

To know more about our organisation, please visit https://www.alliancehealthcare.com.sg

We are currently seeking experienced Cilent Service Executive for our team. In this position, you will be part of a team responsible for incoming customers/patients queries and delivering superior customer experience through providing assistance / guidance in in a timely manner. Your responsibilities shall include and not limited to the following:

The Role

• To manage a portfolio or corporate clients, this position will be the first point of contact and support to the client via emails or calls.
• Troubleshoot and resolve client requests or issues promptly, to coordinate with internal support teams where required.
• Maintenance of Client database, including data entry and uploads
• Client implementation and system setups
• Generate and prepare monthly/ ad-hoc Client reports
• Client contract renewals and upsell of services where applicable.
• Other administrative tasks including but not limited to member card preparation, documentation, filing etc.
• Assist with accounts receivable follow-ups where required

Requirements

Interested candidates, please email us your full resume, stating current and expected salaries

• Candidates with prior experience with healthcare insurance provider will be an added advantage
• Fresh Graduates are welcome to apply as well
• Proficient in Microsoft Office Applications
• Possess good interpersonal and communication skills
• Ability to work under pressure
• Passion for customer service and a good team player

Please be informed that only shortlisted candidates will be notified.