ICF seeks a Project Specialist to support the Child Welfare Information Gateway Project in the Children's Bureau (CB) Capacity Building Division.  The Project Specialist will directly support the Capacity Building Division Director by organizing, researching, and drafting responses for federal reporting and requests, managing data collection and visualization.  The successful candidate is flexible with a demonstrated experience of managing and coordinating multiple projects and tasks as they arise and has an understanding of the Administration of Child and Families and Children’s Bureau’s mission.

Key responsibilities

Research and Data Support

• Provide research and data analytic support to Capacity Building Division Program Specialists in the development of contract and Discretionary Grants reports, programs, priority agendas, and presentations.

• Design and generate customized data visualization reports, specifically PowerBI for a wide variety of audiences.

• Assist with data quality assurance activities and compliance analysis.

Project coordination

• Provide project coordination support to the Children’s Bureau (CB) Capacity Division Director and team. 

• Support CB Capacity Building Division with task management, coordination, and tracking requests and responses.

• Collaborate with CB Division Directors and federal staff across multiple CB and ACF divisions and program areas to coordinate and track tasks and deliverables.

• Coordinate with Child Welfare Information Gateway staff to ensure consistency in messaging, quality assurance and effective completion of assignments involving multiple Children’s Bureau Divisions and staff.

• Maintain project documentation using an electronic workspace that is accessible to all team members. This includes meeting minutes, work plans, written deliverables, staff lists, organizational charts, policies and procedures, grants and contacts lists, presentations, information requests, briefing materials and any other relevant project materials. 

Administrative support

• Provide logistical support for program activities, requests, reports, and other priorities as requested. 

• Support meetings by preparing agendas and meeting information, taking notes, creating summaries, and tracking attendance, action steps and follow up.

• Assist with drafting, copy editing, formatting, and communicating briefings, reports, information request, presentations and data calls for the Capacity Division and HHS leadership. 

• Compile content briefings for SWIFT, Government Accountability Office (GAO), Office of the Inspector General (OIG), Office of Legislative Affairs and Budget (OLAB), and other leadership reports and requests with direction from the Division Director.

Gateway

• Interface effectively with Child Welfare Information Gateway staff and CB clients and contractors at all levels.

• Contribute to Child Welfare Information Gateway’s monthly reports.

• Attend and contribute to identified Child Welfare Information meetings, tasks, and project deliverables.

• Complete other duties as assigned.

Basic Qualifications

• Bachelor’s degree in social work, psychology, public administration, business statistics, computer science, mathematics, or related fields from an accredited university.

• 3+ years of professional project management or coordination experience, including managing project schedules, managing multiple tasks concurrently, and organization of project documents. 

• Demonstrated ability to build and maintain strong stakeholder and partner relationships, including balancing multiple perspectives/needs. 

• Understanding of Project Management terms and processes and tools.

• Ability to assist with data analysis and utilize data visualization tools such as PowerBI, Tableau, etc.

• Ability to travel as needed (less than 10%).

Preferred skills

• Master’s degree in social work, public administration, economics, finance, statistics, computer science, mathematics, or related field from an accredited university.

• Experience in training and technical assistance (T&TA) and/or capacity building provision in a human services field, preferably child welfare. 

• Experience with data analysis and data visualization.

• Project coordination experience for a child welfare project and proficient with project management tools. 

• Proficient with data visualization tools such as PowerBI, Tableau, etc..

• Proficient with virtual communication platforms (Teams, Zoom, Mural, etc.).

• Must be able to pass a public trust background check

Professional skills

• Team player with the ability to work in a fast-paced environment.

• Ability to manage multiple projects simultaneously and maintain high-quality results. 

• Ability to work and communicate with a diverse audience.

• Great organization and time management skills. 

• Excellent verbal, interpersonal, and written communication skills. 

• Demonstrated outstanding level of professionalism in providing administrative support, including ability to exercise good judgment, discretion, tact, and diplomacy. 

• Ability to apply detailed knowledge of organizational procedures to make independent decisions.

• Strong attention to detail and ability to produce error-free work products.

• Excellent problem-solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions.

• Proficient with M365 applications (e.g. Word, Excel, PowerPoint, PowerBI). 

• Proficient with virtual communication platforms (Teams, Zoom, Mural, etc.).

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$63,511.00 - $107,968.00

Nationwide Remote Office (US99)

The State and Territory Liaison (Liaison) is a position that works directly with staff in state or territory public Child Welfare agencies to assess needs and strengths, develop plans to implement systemic and practice changes, and to manage the delivery of technical assistance services aimed at improving outcomes for children and families. The Liaison role is within the Capacity Building Center for States contract (the Center) that is held by ICF. The Center is a contract of the federal Children’s Bureau, Administration for Children and Families (ACF), US Department of Health and Human Services.

ACF operates in ten regions within the US. The State and Territory Liaison will serve as the Region 6 and Puerto Rico primary contact to provide expertise, coordination, and oversight for all Center technical assistance provided to jurisdictional Child Welfare agencies throughout Region 6, Puerto Rico, and others as assigned. The Liaison will work closely with the jurisdictional Child Welfare agency staff in the region and the federal Children’s Bureau staff.

The successful candidate will have broad knowledge of the public child welfare service continuum and of child welfare policy and practice issues as well as the ability to apply that knowledge to equitable systemic change efforts through technical assistance.

This position will be based out of a home/remote ICF office with up to 40% travel.

Key Responsibilities:

Partnership expectations

• Establish and lead a “shoulder-to-shoulder” working relationship with assigned jurisdictional leadership and staff that is the foundation for capacity building activities and with federal partners, including the Children’s Bureau Regional Office Specialists and CFSR Leads.
• Provide leadership in assigned states in innovation and problem solving. Collaborate as part of a Center team to ensure that the expertise, skills, and relationships of Center subject matter experts, consultants, and other staff are leveraged to the overall provision of capacity building in their assigned states.
• Work in close collaboration with other Children’s Bureau funded Technical Assistance organizations.
• Participate in Center team meetings to help identify regional and national trends and develop strategies to support these issues.
• Identify lessons learned to contribute to body of knowledge for Center service delivery
• Maintain responsive communication and strong relationships with multiple federal, jurisdictional, federally funded, and internal partners aimed at supporting successful services within jurisdictional agencies

Project Oversight

• Serve as the primary point of contact for capacity building activities in assigned jurisdictions.
• Maintain expert knowledge about each assigned state’s strengths, needs, systemic issues and pressures, and other critical information.
• Conduct data-driven organizational needs assessments inclusive of understanding of issues of racial disproportionality and disparities in systems
• Manage Center project work plans, deliverables, and teams of subject matter experts in assigned states
• Developing thorough project work plans, budgets, and develop project teams who will provide capacity building technical assistance to states
• Document areas of progress and need for Center services
• Participate in Continuous Quality Improvement activities, including identifying and building from lessons learned in project oversight
• Actively problem solve any barriers encountered within delivery of technical assistance
• Provide any insight about the jurisdiction for any contract providers or staff who are providing services
• Monitor service quality and jurisdiction satisfaction for all services provided
• Participate in weekly meetings with other State/Territory Leads and the Center’s Management Team to review service delivery to each agency receiving services, participate in collaborative problem solving, share lessons learned, and support matrixed resource planning.
• Contribute to regular project reporting, budget management, and evaluation efforts.

Service Delivery

• Provide service delivery in accordance with the Center Tailored Services Practice Model, applying a change and implementation approach with jurisdictions aimed at building sustainable change in practice to improve outcomes.
• Become and remain familiar with all challenges related to child welfare practices in the state/jurisdiction such as settlement agreements, unique organizational structure such as county administered, implementation projects underway, and anything with the potential to impact outcomes in child welfare
• Manage multidisciplinary teams of staff and consultants, including people with lived experience of the child welfare system, to ensure high quality and collaborative service delivery
• Manage others’ use of strategies, including but not limited to facilitation, consultation, data analysis, and planning
• Lead the jurisdictional needs assessment process in each assigned state including policy and document review (APSR, CFSP, etc.), extant data collection and analysis, and interviews with key stakeholders.
• Utilize and partner with the research and data team on behalf of the jurisdiction
• Develop and monitor project plans and oversee service delivery of support for states specific to their CFSR, FFPSA, CFSP or other federal initiative efforts aimed at improving child welfare outcomes
• Develop and monitor project plans and oversee service delivery specific to prevention, race equity and the infusion of lived experience in child welfare
• Complete reporting requirements, such as service contacts and monthly reports in a timely manner

Basic Qualifications:

• Bachelor’s degree in social work, social sciences, or related field
• 8-10 years professional work experience with at least 7+ years of experience providing training/technical assistance in a human services field, preferably in child welfare.
• Experience with Child and Family Services Review (CFSR) processes and data-driven decision making.
• Demonstrated project management experience, including client relationship management, team management or supervision, and budget management, preferably in a contract consulting environment. 
• Ability to build and maintain strong relationships with internal and external partners
• Demonstrated understanding of and commitment to improving outcomes for children and families, to the inclusion of lived experience in that process, and to advancing racial equity and reducing disparities in child welfare based on race, ethnicity, immigration status, sovereignty, gender, sexual orientation/gender identity, and socioeconomics
• Working knowledge of the Child Welfare systems, their Child and Family Services Plans (CFSP), CCWIS, and/or federal laws that apply to Child Welfare such as the Family First Prevention and Services Act (FFPSA), ASFA and ICWA
• Conversationally fluent in Spanish and English including fluency in reading and writing in English and Spanish

Preferred Skills/Experience:

• Master's degree in social work, public administration, or related field. 
• Experience implementing a broad scale project in a public service system
• Knowledge of change management and implementation processes
• Demonstrated application of the principles of equity at multiple levels (e.g., racial, ethnicity, linguistic, gender, sexual orientation, health, ability) to improve child welfare outcomes.
• Lived and/or professional experience working across various differences (e.g., race, ethnicity, language, gender, income, education, power) and/or lived experience of the Child Welfare system.

Professional Skills:

• Continual ability to hear, reflect, and act on feedback, including feedback related to equity with the aim to learn.
• Solid team builder and team player with proven ability to manage competing priorities, perspectives and partnership needs. 
• Exceptional project management skills, with a focus on Technical Assistance project management, including the management of project teams
• Strong analytical, problem-solving, and decision-making capabilities. 
• Ability to work independently and maintain high-quality results on multiple deliverables in a fast-paced environment. 
• Experience with training, curriculum development, coaching, and/or facilitation
• Excellent verbal, interpersonal and written communication skills. 
• Demonstrated outstanding level of professionalism, including ability to exercise good judgment, discretion, tact, and diplomacy. 
• Proficient with MS office applications (i.e., Word, Excel, and PowerPoint, Teams).

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$76,848.00 - $130,642.00

Nationwide Remote Office (US99)

ICF international is looking for a Grants Manager for the Children's Bureau (CB) Division of Program Innovation to provide thought leadership and support to the Division Director, for the development and dissemination of child welfare knowledge through the CB’s discretionary grants (CBDG) program.

The Grants Manager will establish mutually beneficial connections with grant recipients, Federal Project Officers, and across Child Welfare Information Gateway (Information Gateway) teams to facilitate sharing of the work and findings of CBDG. This position may supervise up to two staff members.

This position is fully remote. Travel to client sites or ICF offices could be required based on need.

Key Responsibilities:

• Children’s Bureau - Major Duties/Responsibilities:

  • Partner and assist Federal staff to develop, review, revise, publish, and publicize CB’s annual discretionary grant notice of funding opportunities (NOFOs), review proposals, lead grant review teams (requires background clearance).

  • Respond to the needs of the Division of Program Innovation, as appropriate.

  • Serve as a representative of CB on federal planning teams and initiatives, providing support to grant recipients and other contractors, and participate in planning for annual grantee meetings as appropriate.

  • Partner with Federal staff and contractors at CB central and regional offices, Administration of Children and Families and Health and Human Services to determine appropriate dissemination strategies for grant recipient materials and products.

  • Develop resources and provide dissemination and technical assistance support to discretionary grant recipients.

• Information Gateway - Major Duties/Responsibilities:

  • Train and support Information Gateway staff assigned to CBDG related responsibilities, collaborate with CB to develop CBDG product plans, develop and review CBDG publications, and support outreach to highlight new publications.

  • Manage CBDG related tasks, lead innovations and improvements to processes, support the addition of content to the CBDG library, CBDG web pages on Information Gateway and the CB website.

  • Work collaboratively with the Knowledge Management team to manage and facilitate the grant recipient learning community and related activities.

  • Lead the development of collection, development, and dissemination of a quarterly grant recipient newsletter through collaboration across CB and Information Gateway teams.

• Requirements of the Position:

  • Maintain confidentiality, adhere to firewalls, and avoid appearance of or actual conflict of interest.

  • Work with CB Division Directors and Federal staff across multiple CB and ACF divisions and program areas Interface effectively with Information Gateway staff and CB clients and contractors at all levels.

  • Maintain trusted advisor relationship with Federal staff and support efforts to leverage additional ICF resources that could be of value to CB's goals.

  • Balance workload of support to CB and supervising staff.

• Basic Qualifications:

  • Master’s degree in social work, public administration, or human services field.

  • 8+ years professional work experience in a human services field, preferably in child welfare.

  • Knowledge of change management and implementation processes.

• Preferred Skills:

  • The candidate must demonstrate a strong capacity for strategic thinking, leadership, and ability to influence at the national level. The ability to anticipate and analyze challenges from multiple perspectives and apply solution-focused strategies to a variety of issues is essential.

  • The ideal candidate will be able to work in highly collaborative and multidisciplinary teams while also working well independently and at times, with high level direction only.

  • The candidate must possess exemplary interpersonal skills, with the demonstrated ability to work collaboratively with staff at all levels of the client organization, including the highest levels of Federal and State leadership.

  • Demonstrated understanding of and commitment to improving outcomes for children and families, to the inclusion of lived experience in that process, and to advancing racial equity and reducing disparities in child welfare based on race, ethnicity, immigration status, sovereignty, gender, sexual orientation/gender identity, and socioeconomics.

  • Working knowledge of the Child Welfare systems, Child, and Family Services Plans (CFSP), CCWIS, and/or federal laws that apply to Child Welfare.

  • The candidate must demonstrate the ability to work well in a fast-paced environment and plan, manage and complete multiple, high-profile tasks under critical timelines. The candidate must show a high degree of commitment to accuracy and detail and be able to adapt to different management and work styles.

• Professional Skills:

  • Continual ability to hear, reflect, and act on feedback, including feedback related to equity with the aim to learn.

  • Demonstrated project management experience, including client relationship management, team management or supervision, preferably in a contract consulting environment. 

  • Ability to build and maintain strong relationships with internal and external partners.

  • Solid team builder and team player with proven ability to manage competing priorities, perspectives, and partnership needs. 

  • Strong analytical, problem-solving, and decision-making capabilities. 

  • Ability to work independently and maintain high-quality results on multiple deliverables in a fast-paced environment. 

  • Excellent verbal, interpersonal and written communication skills. 

  • Demonstrated outstanding level of professionalism, including ability to exercise good judgment, discretion, tact, and diplomacy. 

  • Proficient with MS office applications (i.e., Word, Excel, and PowerPoint, Teams).

ICF offers an excellent benefits package, an award-winning talent development program, and fosters a highly skilled, energized, and empowered workforce.

ICF International is an Equal Opportunity and Affirmative Action Employer – M/F/D/V

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$76,848.00 - $130,642.00

Nationwide Remote Office (US99)

Senior Onsite Energy Analyst

Location: Reston, VA

LOB/Portfolio:  CET/EEI/Energy Efficiency

ICF is seeking an energy consultant with experience in project management to support programs to assess onsite energy technologies, markets, and policies. The consultant should have strong communication skills and experience, including relationship-building and working with clients to develop and drive program strategies. Successful candidates will support policy analysis, data analytics, program strategy development, and decision-making related to onsite energy technologies and microgrids.

Responsibilities

• Assisting with policy and regulatory support, communications, and market outreach, including economic and technical analysis. Working in fields such as renewable energy, green power, and distributed energy resources – including solar photovoltaic (PV), energy storage, and combined heat and power (CHP).

• Working directly with government entities on public-private partnership programs and managing client relationships.

• Preparing high quality written and presentation-based deliverables, including communication of methodology and results for technical or policy analysis.

• Helping to develop, assess, and implement long-term strategies for government and utility programs to enable emissions savings and resilience benefits of onsite energy technologies.

• Help develop and drive business development strategies in the clean energy, buildings, industrial, and related technical sectors for Federal, state/local, and commercial clients.

• Serving as a team member and manager on multiple project teams, balancing competing project demands and working with staff from interdisciplinary backgrounds.

• Corresponding with clients and internal staff through phone, email, video, and in-person communications, maintaining a high level of professionalism.

Qualifications

• Bachelor’s degree in environmental science, energy, or related fields

• 5-10+ years relevant experience with onsite energy policy/programs

Preferred Skills

• Proficient oral and written communication skills

• High proficiency in interpersonal skills and self-motivation

• Ability to prioritize and multi-task

Preferred Experience

• Master’s degree in environmental science, energy, or related fields

• Knowledge of onsite energy technologies and policies

• Experience as a consultant or contractor for Federal government clients

• Exceptional writing, presentation, and communication skills

#EIDEE

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$94,247.00 - $160,220.00

Reston, VA (VA30)

ICF Next is seeking a Senior Director of Digital Experience to support ICF Next’s Digital business that serves public sector clients. @ ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world. Join our community of mission-driven strategists, service designers, CX experts, and technologists to challenge the status quo. And create opportunities to improve outcomes of federal government programs by making government technology more human-centered.

The Experience Practice is a matrixed team of 60+ practitioners, united by user-centered principles, who specialize in disciplines ranging from UX research and design to content strategy and digital performance analytics. This role will be based in the Washington DC area as a hybrid position assigned to ICF’s Reston, VA headquarters office.  Remote candidates with strong qualifications and experience will be considered.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$149,755.00 - $254,584.00

Nationwide Remote Office (US99)

The IT Service Management (ITSM) Engineer will work primarily with the System Center Service Manager (SCSM), responsible for managing and maintaining the global enterprise platform supporting multiple areas of business, as well as developing and managing supporting workflows within System Center Orchestrator (SCO). Additionally, they will support future growth and development solutions related to enterprise service management and automation. 

  

Key Responsibilities: 

• Support growth and development migrating and enhancing existing processes to more resilient and modern platforms.  

• Participate in the review and evaluation of alternative platforms and services through proposal, design, implementation, and support phases.  

• Perform workflow development and implementation of automated processes, reports, and dashboards. 

• Identify and formulate plans to resolve problems by applying new and evolving technology. 

• Review and manage complex inventory of automation, scripts, and resources across multiple platforms and multiple languages.

• Demonstrated ability to own and maintain processes for which you are not the original author. 

• Create a risk management plan to include the identification of project risks, probability that risks will occur, level of impact and risk mitigation strategies. 

• Conduct IT system testing to include establishing conditions and requirements for system testing, development of test scripts, formulation of a test plan, and arranging for test platform and execution of test events.  

• Integrate and manage Microsoft System Center products with global reach, maximizing product strengths and supplementing with third party or in-house solutions to meet the ever-changing needs of the business.   

• Provide application support for the SCSM platform and create and maintain services and associated data. 

• Review and update SCSM console security, apply patches, create SCSM console roles and reviews, and create and install custom Management Packs (MP) as needed. 

• Develop and maintain SCO runbooks to automate requests. 

• Create and maintain SCSM template and troubleshoot SCSM workflows. 

• Create and maintain PowerShell scripts to extend the SCSM functionality and data consumption. 

• Maintain accurate system documentation and provide training as required. 

• Manage customer satisfaction through effectively communicating and managing customer expectations. 

• Analyze client business processes to evaluate automation potential through SCSM\SCO 

 

 

Basic Qualifications:  

• 5+ years of IT work experience. 

• 5+ years of experience working in the administration, installation, configuration, and maintenance of SCSM. 

• 5+ years of experience customizing SCSM to meet business requirements (Management Packs, Templates, Views, etc.). 

• 5+ years of experience working with SCO, including creating and troubleshooting runbooks. 

• 5+ years of experience developing advanced PowerShell scripts using the SMLets module to interact with SCSM. 

• 5+ years of experience with ITIL processes, procedures, and best practices. 

 

  Preferred Qualifications:

• Bachelor’s degree in computer science or related field

• Familiar with SQL, HTML, JS, REST API calls.  

• Experience with Power Platform and other Service Management systems.

Professional Skills: 

• Team player with excellent communication and organizational skills. The role requires significant interaction with many different teams across a global company. 

• Self-motivated, with keen attention to detail. 

• Able to prioritize and drive to results with a high emphasis on quality. 

• Ability to work independently with a remote team.

• We are unable to sponsor visas at this time.

#LI-CC1

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$84,533.00 - $143,706.00

Nationwide Remote Office (US99)

ICF seeks an experienced Grantee Specialist to support the Region X office of Head Start Training and Technical Assistance contract. The specialist will have expertise in Head Start operations, and a strong working knowledge of administration, planning and management systems to provide high quality training and technical assistance (TTA) that improves the capacity of Head Start and Early Head Start programs to meet or exceed the Head Start Performance Standards and applicable Federal regulations. The Grantee Specialist will provide onsite and virtual consultation to recipients, governing bodies, directors and program managers to correct deficiencies and non-compliances identified through the national monitoring system and provide planning and management technical assistance to support continuous quality improvement.  

This position is home-based in one of the Region states (Alaska, Idaho, Oregon, and Washington). Travel is required to fulfill the requirements of the position.

Basic Qualifications 

The Grantee Specialist shall have:

• A minimum of a BA or BS Degree from an accredited university or college.
• If the highest degree was awarded more than ten years ago, the resume should specifically detail courses, conferences, seminars attended or relevant work experience.
• 5+ years experience related to program and/or organizational management and/or fiscal operations with HS/EHS programs and the development and implementation of comprehensive management systems.
• 1 year of experience supporting recipients to improve their effectiveness and quality of program operations and management systems.
• 1 year of experience with organizational change and/program corrective action, planning and implementation
• 1 year of experience providing technical assistance that includes working with governing bodies, management teams and program staff.
• 1 year of experience assisting organizations to address compliance issues.
• 1 year of experience communicating, both orally and in writing, to various audiences.
• 1 year of experience operating computer software systems and technology skills with virtual platforms.
• Must have valid driver's license and successfully pass a Motor Vehicle Records (MVR) check.

Key Responsibilities

The Grantee Specialist (GS) shall provide the following in-person or virtually as determined by the regional office.

• Provide on-site, individualized, group, and virtual T/TA to recipients related to governance, program management, and fiscal operations, including supporting recipients in the following areas:
  • Correction of areas of noncompliance and deficiencies identified through the federal monitoring process. This may require on-site work for periods of time ranging from one day to several weeks concurrently.
  • Development and implementation of a Quality Improvement Plan (QIP) that addresses root causes of the areas of noncompliance and deficiencies for recipients, as directed by the regional office.
  • Improvement of program oversight and management in areas of concern identified through the Regional Office oversight processes.
• Maintain regular and timely communication with the appropriate Regional Office staff on delivery of TTA and progress toward corrective actions or quality improvement.
• Coordinate TTA with Early Childhood, Family Engagement, Health, and System Specialists to ensure effective integration of management systems TTA that supports improvements to education, family services, and health services, as directed by the Regional Office.
• Develop and provide effective presentations and training in areas related to program management and fiscal operations.
• Support emerging OHS initiatives and priorities.

Preferred Skills

• Fiscal expertise in areas such as budgeting, multiple funding sources, applicable uniform guidance regulations, Head Start specific audits, and the fiscal role of the governing body.
• Head Start expertise in Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA).
• Experience analyzing data and assisting recipients to make data-informed decisions.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$63,511.00 - $107,968.00

Nationwide Remote Office (US99)

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$72,402.00 - $123,084.00

DC Client Office (DC88)

Transportation Systems Engineer – REMOTE

Locations:

REMOTE United States

Atlanta, GA

Raleigh, NC

Washington, DC

New York, NY

Chicago, IL

Minneapolis, MN

About ICF International - Transportation Portfolio
ICF’s Transportation Practice specializes in addressing complex planning, policy, and program issues at the nexus of transportation and the environment, energy, and communities. ICF’s work focuses on integrated approaches that support sustainable transportation decisions, addressing mobility, safety, environmental, social, and economic effects of transportation.

Our Operations Group conducts leading-edge work on congestion management, operations, and safety issues across modes and at all levels. We support Federal, State, and local Governments to manage the people and vehicles using mobility technology and transportation systems during congested periods and improve vehicle and passenger throughput without adding to the footprint of the road.

Our expertise encompasses the full range of strategies, techniques, and tactics, including:

• Transportation Systems Management and Operations (TSMO) programming, planning, deployment, and performance management
• Transportation demand management solutions
• Operational improvements related to urban design and livability
• Strategies for reoccurring and nonrecurring congestion
• Support with collecting and using transportation data and developing knowledge transfer systems
• Safety research, analysis, guidebooks, partnerships, and strategic planning
• Concepts of operations for advanced transportation systems management approaches
• Development and delivery of demand management practices, services, and technology
   

Job Description:
We are seeking a Transportation Systems Engineer responsible for leading and supporting projects tasks in a dynamic team atmosphere, ensuring delivery of accurate, timely, and high-quality products and services within our Transportation practice.

Key Responsibilities:

We are seeking a Transportation Systems Engineer who will be capable of fulfilling the following key responsibilities:

• Contributing to the development of innovative, accurate, timely, and high-quality products and services, typically working on multiple projects with all levels of staff.
• Support Transportation Systems and Operations activities including the development of concept plans and systems engineering documents for deploying intelligent transportation systems.
• Conduct research and analyze existing transportation technology systems.
• Interact and communicate with clients and industry deployers. 
• Develop technical reports and industry guidance.
• Managing task or project schedules, budgets, and quality of work.

Minimum Qualifications:

• Bachelor’s degree in civil engineering, or related field
• 2 + years of experience in transportation engineering

Preferred Skills/Experience:

• Master's degree in transportation engineering, systems engineering or planning. Or equivalent demonstrated work experience.
• Experience conducting transportation projects for state and local transportation agencies.

Professional Skills:

• Advanced writing and communication skills
• Expands personal expertise through self-guided research. Apply research concepts to emerging practices.
• Understands task expectations and how tasks fit in the overall project.
• Works collaboratively with project teams and clients to achieve established goals.
• Identifies and meets the needs of clients within established guidelines.
• Ability to work on multiple projects under strict deadlines in a fast-paced environment.

The successful candidate will have experience in one or more of the following areas:

• Transportation system management and operations (TSMO) concepts, including but not limited to Intelligent Transportation Systems (ITS), Integrated Corridor Management (ICM), and/or Active Transportation and Demand Management (ATDM), and reliability issues
• Systems engineering processes for transportation technology development with experience in developing Concept of Operations, system requirement specifications, and test plans
• Transportation data related to freight and/or passenger travel and traffic flow with ability to conduct complex data analysis and visualization
• Emerging transportation technologies
• Transportation economic analysis and/or asset management concepts, including cost estimates, risk assessment, benefit-cost analysis, and system condition and performance assessment.
• The candidate will work directly with clients and senior staff, as well as internal and external experts in their field of expertise.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  Know Your Rights and  Pay Transparency Statement.

#INDEED

#LI-CC1

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$56,467.00 - $95,993.00

Nationwide Remote Office (US99)

Put your analytical skills toward making a positive impact on the planet and your career! Join ICF in support of the US Environmental Protection Agency (USEPA) contract at the new Region 9 Laboratory in Corvallis, Oregon.

ICF is looking for an Environmental Laboratory Chemist in support of the USEPA Region 9 Environmental Services Assistance Team (ESAT) contract. ESAT provides analytical, quality assurance (QA) and technical support to USEPA programs such as Superfund and other programs requiring the identification, assessment, remediation, and regulation of environmental hazards. The team performs analysis on soil, water, air, waste, and tissue samples for chemical contaminants using USEPA-approved methods supporting EPA’s mission to protect human health and the environment through programs such as the Drinking Water programs, Clean Water Act (CWA), Clean Air Act (CAA), Superfund (CERCLA).

The Environmental Chemist will apply their knowledge and work experience to primarily support the preparation and analysis for organic chemistry methods with possible cross training on various inorganic analysis. All team activities must comply with EPA methods for various media (air, water, soil, biota) and environmental programs as well as the NELAC standard (2016). Job duties include sample preparation in support of and operation of GC-ECD, GC-FID, and GCMS to determine volatile and semivolatile organic compounds, pesticides, Aroclors, and fuel hydrocarbon as well as new and emerging contaminants. The successful candidate must be able to work both independently and as member of a team.

Basic Qualifications:

• Bachelor’s degree in chemistry (preferred), biology, environmental science, environmental engineering, or related.
• At least 1 year of laboratory experience in analytical instrumentation such as GC, GC/MS, using EPA methodologies.
• Familiarity with EPA analytical chemistry methods or equivalent.
• Excellent verbal, interpersonal and written communication skills and the ability to think critically.
• MUST BE ABLE TO PASS an EPA background check to obtain access to US federal property.

Preferred Skills/Experience:

• Solvent extraction experience using EPA methodologies and CLLE, SPE, ASE and other techniques.

• 2-5 years of progressive experience in laboratories accredited for environmental analyses (e.g., TNI or NELAC, state programs).

• Experience working at Federal facilities.
• Laboratory Information Management Systems (LIMS’s), knowledge of Promium Element LIMS is a plus.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$39,908.00 - $67,844.00

Oregon Client Office (OR88)

ICF seeks a Senior Director-Federal Capture to join our Corporate Federal Sector Enterprise Capture Team.  As a core member of this team, you will play a vital part in leading and executing large-scale enterprise captures that span ICF capability service lines on a wide range of Federal Sector opportunities that are highly strategic to ICF.  The Senior Director will focus on high value and/or strategic capture opportunities (>$50M-$1B) that are aligned with ICF’s Enterprise Accounts and Corporate Growth Priorities.  Target opportunities may include a wide range of clients and requirements across the federal market, including Technology Solutions, Health, Energy, International Development, Transportation or Disaster Management.

The position will report to the Senior Vice President and Chief Strategy and Innovation Officer, Public Sector, who oversees ICF’s Corporate Enterprise Accounts and Capture Team. Ideally, this role will be based in the Washington DC area as a hybrid position assigned to ICF’s Reston, VA headquarters office. Remote candidates with exceptional qualifications and experience may be considered. Travel to client sites, ICF offices, and conferences will be required.

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference. 

What you Bring to the Team

You will work closely with the ICF Federal Sector market development leadership team, Enterprise Account Leads and other Enterprise Capture Executives and Capture Managers.  You will be a strategic leader and masterful capture orchestrator, responsible for all aspects of developing and executing a winning capture strategy, including call plan strategies and client meetings, teaming strategies, technical and management solutions, pricing strategies, capture strategy reviews, and pre-proposal activities in order to position for upcoming solicitations.  Target opportunities may include a wide range of clients and requirements across the federal market, including Technology Solutions, Health, Energy, International Development, Transportation or Disaster Management. 

This role requires a high business acumen, project management skills and focus, advocacy skills to drive to win, the ability to manage by influence, an internal/external customer relations-oriented individual and technical education or related experience.

Candidate must have a proven record of winning new business of significant size ($>50M - 100M +) and leading large and diverse capture teams. The VP- Strategic Capture Executive must have exceptional presentation and communication skills and must be able to be creative and adapt to a wide range of opportunities across the federal market.  It will be imperative that this candidate is able to leverage strategic input from critical partners, including executive leadership, Enterprise Account Leaders, and operating group business leadership and synthesize inputs and direction into winning tactics and actions.

Key Responsibilities:

• Develop and execute capture plans through all phases of the capture, including a capture plan, schedule and budget. Meet critical milestones for captures and provide periodic pursuit strategy reviews with corporate review board/team/leaders when material risks or changes to capture strategies emerge.
• Develop, organize, and execute significant capture activities, including building industry and ICF-internal teams, assess win probability, develop win plans/strategies, address gap analysis, etc. in order to respond to and win business with new and existing customers.
• Develop value propositions, support business cases and project plans and develop early win strategies.
• Establish and implement customer engagement and intelligence including creation and execution of call plans, and gathering, assessment and validation of customer requirements, identifying gaps and emerging requirements.
• Shape opportunities and our position throughout the opportunity life-cycle.
• Formulate and support the communication and implementation of an integrated business development, capture and proposal strategy that clearly highlights ICFs value proposition.
• Develop and control capture budgets.
• Communicate with diverse parties internally and externally at senior levels.
• Secure and align resource needs and leverage resources assigned, collaborating with subject and technical matter experts, functional leads, sales team members solution architects and other corporate partners to secure wins.
• Manage the effective execution of capture pursuits, tracking performance to cost and schedule, and communicating status to leadership.
• Ensure timely delivery of compliant and compelling RFI, sources sought and proposal responses.
• Interact routinely with varying levels of leadership, capture team members, partners and vendors, staff, and customers, and follow through on tasking.
• Brief capture status to senior leadership at specified milestones in the capture process when material changes occur, and as needed.
• Conduct after action reviews for all business opportunities, document lessons learned and identify necessary adjustments to capture technique, strategy, and actions.
• Conduct training on capture process, best practices, and lessons learned and Mentor other capture and proposal staff in the capture management process as requested by team leadership.

Required Education, Skills, And Experience

• Must demonstrate the ability to lead multiple parallel capture programs simultaneously and a capture portfolio that ranges from $500M to $700M
• Demonstrated track record of verifiable wins in the US Federal Civilian and Health agency market sector with individual sales that range from $25-$250M+ Total Contract Value. 
• 12+ years of related capture experience. 8 years of experience as a Capture Manager, Director or Executive, leading the capture of large business development programs in the federal market – as a prime offeror on net new or takeway programs (ie not subcontractor roles or recompetes)
• 8+ years leading teams or projects with direct reports and matrixed staff including geographically dispersed teams.
• Minimum of 5+ years of experience with a variety of professional service and technology solution programs in the Federal Sector.
•  5+ years of experience working in large business organizations utilizing mature capture methodologies, processes and artifacts.
• 5+ years of hands-on experience with Shipley and/or tailored Shipley capture processes.
• 5+ years of experience in all areas of business development including: opportunity qualification, capture strategy, customer visits, customer relationship development, competitive pricing strategies and cost proposal materials, relationship development with competition, team leadership, development/negotiation of teaming agreements etc.
• 5+ years of Win Strategy Development, able to create sound business models and value propositions by synthesizing information and ensure alignment with customer priorities.
• Demonstrable understanding of all contract types (non-IDIQ, IDIQ - single or multiple award contracts as well as FFP, T&M, cost plus), assisted acquisitions, various contract vehicles and impact on risk and business case
• Willingness to travel, as necessary in support of the capture
• Demonstrated deep understanding of the Federal Acquisition Regulations (FAR).

Preferred Education, Skills and Experience:

• Professional certification in capture and proposal management (such as CPCM, APMP, or Shipley)
• Bachelor's Degree.

Professional Skills and Leadership Requirements:

• Exhibit superb problem-solving tactics, critical thinking skills, and the ability to iterate solution development with a multitude of internal partners.  Highly collaborative and exhibits the ability to work across a diverse set of groups and stakeholders as well as work in a blended and integrated capture team.

• Excellent communications skills – demonstrated through written and oral presentations, development of technical papers, volumes, or similar products. Demonstrates the ability to be a team player and good corporate citizen, exhibiting high emotional intelligence that brings parties to successful mutual agreements and/or appropriately escalates challenges to leadership for resolution.
• Sound business ethics, including the protection of proprietary and confidential information.
• Experience with developing and maintaining effective internal and external business relationships, including with customer decision-makers and industry partners.
• Strong proficiency in MS Word, PowerPoint, and Excel
• Experience using Microsoft TEAMS, SharePoint, Mural, and other similar information sharing platforms.

#Indeed

#LI-CC1

#ER-22

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$170,721.00 - $290,225.00

Reston, VA (VA30)

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$87,069.00 - $148,017.00

Virginia Client Office (VA88)

ICF seeks a Project Coordinator to support its Child Welfare and Adult Education (CWE) portfolio, including the Child Welfare Capacity Building Center for States (Center for States) contract with the Children’s Bureau. CWE provides a variety of services and strategies on behalf of and to federal, state, and local clients. Services seek to support child welfare and juvenile justice agencies, and others, to strengthen and improve their programs. Projects provide direct technical assistance (TA) and capacity building services, as well as knowledge management/transfer on topics that cover the full spectrum of child welfare and juvenile justice programs. The Center for States' purpose is specifically to support and enable child welfare agencies across the country to build on and expand their capacities to serve their communities and to keep children safe and families strong. The Center helps advance the Children’s Bureau’s priorities around shared decision-making with individuals with lived experience, racial equity, and providing prevention-oriented services to help all families thrive.

As the Project Coordinator your primary role is to provide crucial support to project teams and leadership involved in various projects and technical assistance efforts. The ideal candidate possesses excellent organizational, time management, and coordination skills, coupled with a proactive eagerness to learn, ability to successfully manage competing priorities, engage with diverse groups, and demonstrate flexibility.

This is a fully remote position where candidates must reside and work in the U.S. Candidates will not be able to work from other countries even in a temporary capacity.

Key Responsibilities

• Develop project management documents such as project schedules, scopes of work, and project plans.

• Execute project management administrative and bookkeeping tasks such as managing consultant invoices, supporting the project sponsor or project manager, forecasting and estimating level of effort, taking meeting notes, scheduling project meetings, developing meeting agendas, and other administrative tasks required by the project sponsor or project manager.

• Develop project reports and/or assist in larger reporting activities required by the Children’s Bureau.

• Meet with project sponsors to assess their needs and define project requirements, acceptance criteria, and project timelines.

• Coordinate the allocation of project resources to ensure the project team has what’s needed at the right time.

• Assign tasks to team members and help them understand what’s expected from them in terms of project milestones and deliverables.

• Be the liaison between the project team and project stakeholders throughout the project life cycle.

• Help project managers monitor project progress and team members’ performance and provide updates to project stakeholders.

• Foster cross-team collaboration to help project team members complete project tasks and produce deliverables.

• Track project progress in Smartsheet or other project management software

• Communicate effectively in a professional, respectful, and timely manner, prioritizing clear and efficient information exchange.

Basic Qualifications 

• Bachelor's or associate degree

• 2 years of experience in project coordination

• Experience with project management tracking tools

Preferred Skills

• Experience using Smartsheet, Monday.com, Asana or Microsoft Planner

• Knowledge and experience in executing and improving processes 

• Demonstrated ability to communicate effectively and collaboration with other team members 

Professional Skills

• Ability to learn new software tools in a fast-paced environment.

• Thrives in a fast-paced environment with numerous competing priorities.

• Demonstrated ability to be flexible, multitask, prioritize, and manage multiple activities simultaneously in a fast-paced, changing environment.

• Proven ability as a solid team player, effectively managing competing priorities, diverse perspectives, and stakeholder needs.

• Open and adaptable to working across different teams under various project managers.

• Strong time management and organizational skills; adept at managing several deliverables simultaneously.

• Proficient with Microsoft Office applications (Word, Excel, and PowerPoint).

• Proficient in using virtual technology platforms such as MS Teams.

• Exceptional project coordination skills, particularly in the context of technical assistance projects.

• Strong analytical, problem-solving, and decision-making capabilities.

• Exceptional quality control skills with superior attention to detail and the ability to meet stringent deadlines.

• Skillful in exercising good judgment, discretion, tact, and diplomacy.

• Excellent verbal, interpersonal, and written communication skills.

• Demonstrated outstanding level of professionalism in providing administrative support, exhibiting the ability to exercise good judgment, discretion, tact, and diplomacy.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$57,737.00 - $98,153.00

Nationwide Remote Office (US99)

ICF is seeking a Communications Specialist, Outreach and Engagement to serve as a Regional Community Engagement Specialist to support a federal agency that is focused on building resiliency in communities across the U.S. Your work will contribute to ensuring communities and tribal nations increase resiliency and reduce risk from disasters and natural hazards. You will work with federal staff and local communities to build partnerships designed to increase community engagement and participation in planning efforts and projects designed to increase resilience to disasters. 

The role is based in [various locations]. It presents a great chance to influence and support community development and resilience programs, expand the program's outreach, and create valuable engagements that encourage growth and innovation at the local level. The primary responsibilities include coordinating with federal officials at the regional level and providing direct technical assistance to local communities for community outreach and engagement. You will work closely with stakeholders to enhance community resilience by fostering collaboration, promoting community participation, and implementing effective engagement strategies. 

Key Responsibilities: 

• Coordinate with federal staff at the regional level to align community engagement efforts with federal goals and objectives. 
• Work with local communities and tribal nations to develop and implement community outreach and engagement initiatives to increase community resilience. 
• Conduct research on and build and maintain relationships with community leaders, organizations, government agencies and tribal nations to foster collaboration and support for resilience planning and projects. 
• Coordinate listening sessions within local communities and tribal nations to understand needs, knowledge around hazards, and current resilience projects.  
• Development and implement community engagement plans and outreach strategies to support the overall program objectives and ensure broad and diverse community participation. 
• Work with communities and tribal nations to form steering committees to inform resilience strategies and encourage community-led action.  
• Conduct training sessions and workshops to build community capacity in resilience and preparedness, focusing on community engagement and participation. 
• Develop and disseminate information about resiliency and its benefits to local communities through various channels, including webinars and workshops, presentations, fact sheets, stories, infographics, etc.  
• Collect and analyze data on community engagement activities to measure the effectiveness of outreach efforts and identify areas for improvement. 
• Collaborate with internal and external partners to leverage resources and develop partnerships that enhance community resilience and engagement. 
• Prepare regular reports on community engagement activities, progress, and outcomes for program evaluation and reporting purposes. 

Qualifications: 

• BS/BA degree 
• A minimum of 5 years of experience in community engagement, communications, and/or project management. 
• Strong understanding of community engagement principles, best practices, and strategies which include at least one of the following: 3+ years experience working with internal and external stakeholders. 3+ years working alongside a government agency on program implementation for community engagement initiatives. 
• 3+ years in project management for communications-focused projects which includes strategic planning, implementation and reporting. 

Nice to Have: 

• Familiarity with disaster management and resilience is a plus. 
• Proficient in data collection, analysis, and reporting to measure the effectiveness of community engagement efforts. 

Preferred Qualifications: 

• BS/BA degree in Communications, Marketing, Political Science, or a relevant field. 

Professional Skills: 

• Excellent written and verbal communication skills, with the ability to effectively communicate with diverse stakeholders and present complex information in a clear and concise manner. 
• Strong interpersonal skills to build and maintain relationships with community leaders, organizations, and government agencies. 
• Proven ability to work collaboratively with multidisciplinary teams and stakeholders to achieve common goals. 
• Strong organizational and project management skills, with the ability to effectively plan, prioritize, and manage multiple tasks and activities. 
• Sensitivity and understanding of diverse cultures, socioeconomic backgrounds, and community dynamics. 
• Ability to adapt to changing priorities and work in a fast-paced environment. 

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$58,430.00 - $99,331.00

Oregon Remote Office (OR99)

ICF is seeking a Communications Specialist, Outreach and Engagement to serve as a Regional Community Engagement Specialist to support a federal agency that is focused on building resiliency in communities across the U.S. Your work will contribute to ensuring communities and tribal nations increase resiliency and reduce risk from disasters and natural hazards. You will work with federal staff and local communities to build partnerships designed to increase community engagement and participation in planning efforts and projects designed to increase resilience to disasters. 

The role is based in [various locations]. It presents a great chance to influence and support community development and resilience programs, expand the program's outreach, and create valuable engagements that encourage growth and innovation at the local level. The primary responsibilities include coordinating with federal officials at the regional level and providing direct technical assistance to local communities for community outreach and engagement. You will work closely with stakeholders to enhance community resilience by fostering collaboration, promoting community participation, and implementing effective engagement strategies. 

Key Responsibilities: 

• Coordinate with federal staff at the regional level to align community engagement efforts with federal goals and objectives. 
• Work with local communities and tribal nations to develop and implement community outreach and engagement initiatives to increase community resilience. 
• Conduct research on and build and maintain relationships with community leaders, organizations, government agencies and tribal nations to foster collaboration and support for resilience planning and projects. 
• Coordinate listening sessions within local communities and tribal nations to understand needs, knowledge around hazards, and current resilience projects.  
• Development and implement community engagement plans and outreach strategies to support the overall program objectives and ensure broad and diverse community participation. 
• Work with communities and tribal nations to form steering committees to inform resilience strategies and encourage community-led action.  
• Conduct training sessions and workshops to build community capacity in resilience and preparedness, focusing on community engagement and participation. 
• Develop and disseminate information about resiliency and its benefits to local communities through various channels, including webinars and workshops, presentations, fact sheets, stories, infographics, etc.  
• Collect and analyze data on community engagement activities to measure the effectiveness of outreach efforts and identify areas for improvement. 
• Collaborate with internal and external partners to leverage resources and develop partnerships that enhance community resilience and engagement. 
• Prepare regular reports on community engagement activities, progress, and outcomes for program evaluation and reporting purposes. 

Qualifications: 

• BS/BA degree 
• A minimum of 5 years of experience in community engagement, communications, and/or project management. 
• Strong understanding of community engagement principles, best practices, and strategies which include at least one of the following: 3+ years experience working with internal and external stakeholders. 3+ years working alongside a government agency on program implementation for community engagement initiatives. 
• 3+ years in project management for communications-focused projects which includes strategic planning, implementation and reporting. 

Nice to Have: 

• Familiarity with disaster management and resilience is a plus. 
• Proficient in data collection, analysis, and reporting to measure the effectiveness of community engagement efforts. 

Preferred Qualifications: 

• BS/BA degree in Communications, Marketing, Political Science, or a relevant field. 

Professional Skills: 

• Excellent written and verbal communication skills, with the ability to effectively communicate with diverse stakeholders and present complex information in a clear and concise manner. 
• Strong interpersonal skills to build and maintain relationships with community leaders, organizations, and government agencies. 
• Proven ability to work collaboratively with multidisciplinary teams and stakeholders to achieve common goals. 
• Strong organizational and project management skills, with the ability to effectively plan, prioritize, and manage multiple tasks and activities. 
• Sensitivity and understanding of diverse cultures, socioeconomic backgrounds, and community dynamics. 
• Ability to adapt to changing priorities and work in a fast-paced environment. 

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$72,402.00 - $123,084.00

New Jersey Remote Office (NJ99)