Total 10 job vacancies by 0170 Equifax Shared Service Costa Rica

What you’ll do

• Manage collection efforts for assigned portfolio of accounts

• Conduct detailed research, queries, reconciliation, and analysis required to resolve all nonpayment

• Resolve dispute matters, review refunds, and process account adjustments

• Produce account status reports for management review

• Develop solutions and implement action plans to resolve delinquencies in a timely and effective manner

• Responsible for monitoring and maintaining assigned accounts, customer calls, and small balance write-offs

What experience you need

• 2 years experience in the accounting department

• 2 years Excel experience

• English B2/C1

What could set you apart

• Salesforce - Oracle Experienced

• University student or graduate; preferably in business administration, finances, accounting, or related fields

• Cares and watches over the group's objectives and results

• Performs tasks according to established procedures with process improvement capability  

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Our Global Consumer Care representative will provide support to customer calls from the USA. Utilize various methods to validate customer information. Assist in answering inbound calls, including customers, consumers, or trade references.

What you’ll do 

• Update credit files with high-quality standards, applying documented rules and procedures. 

• Provide support and education regarding credit information, file interpretations, and products.

• Answer and solve problems and requests based on the consumer scenario, doing an analysis of the details provided, to offer optimal solutions.

• Ensure compliance with the company’s procedures and policies.

• Work in a team environment and customer-centric culture.

What experience you need  

• Minimum B2 English level

• Minimum B2 French level

• 6-month experience with Google Suite/Microsoft Office (Word and Excel)

• High School Diploma

What could set you apart

• Experience in sales

• High School Diploma

• Experience in Contact Centers and/or Customer Service

• Accountability, Curiosity, Collaboration, Think and Act differently, Trust

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The Cloud Service Engineer is responsible for the provision and configure servers with mandated infrastructure components while following industry best practices.

What you’ll do

• Ensure ongoing operating system compliance with security protocols and regulatory standards
  Support ancillary systems utilized by infrastructure teams  

• Resolve server and operating system infrastructure incidents    

• Provide Tier 2 diagnostics/troubleshooting for infrastructure incidents and problems

• Provide Tier 2 assistance to Tier 1 server teams 

• Proactively monitor infrastructure health and capacity 

• Provide audit and compliance data as required

• Provide specialty support for Unix/Linux systems, and cloud enabled solutions.

What experience you need 

• 2 years experience in Automate capabilities into the overall platform

• 2 years experience document systems, processes, incidents, and changes

• 2 years overall experience working with the following technologies: Google Cloud or AWS development, Jenkins, Chef, Terraform and Ant Experience.  Strong GitHub skills 

• 2 years of experience with Python and/or Bash 

• 2 years of OS (RedHat/Windows Server) experience

• English proficiency B2 or above

What could set you apart

• Active Cloud Certification strongly preferred

• Experience with DISA STIG Configuration & Management

• CIS Benchmark expertise

• Experience with Public Cloud environments, AWS, AZURE and GCP

• Solid communication skills including strong verbal presentation skills. Ability to communicate security concepts to technical and non-technical audiences and able to interact with all levels of the organization.

• Hands on experience in ServiceNow Discovery/CMDB solution design & configuration.

• Scripting using JavaScript, Groovy, PowerShell, Bash, RegEx, SQL, etc.

#LI-DU1
#LI-Hybrid

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Equifax is where you can power your possibly. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

Performs daily activities in billing including updating customer profiles, creating and distributing invoices in a timely and efficient manner. Resolve basic disputes and discrepancies concerning customer profiles, billing and invoicing. Prepare Billing reconciliations, generate billing reporting and monitor the accounts receivables of the company.

What you’ll do

• Perform daily activities in billing including updating customer billing profiles

• Creating and distributing invoices to customers in a timely and efficient manner

• Complete customer setups and contract reviews

• Resolve basic disputes and discrepancies concerning customer profiles, billing and invoicing

What experience do you need   

• High School Diploma.

• English Level (B2 or C1)

• 1 year Excel experience (Excel test with passing score 70%)

What could set you apart

• SFDC knowledge (Salesforce)

• 1-2 years university career student in Business Administration, Finance, Accounting or related field

• 1 year working in an Accounting environment

• Strong communication skills

We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Performs daily activities in billing including updating customer profiles, creating and distributing invoices in a timely and efficient manner, and ensuring billing accuracy. Resolve basic disputes and discrepancies concerning customer profiles, billing and invoicing. Prepare Billing reconciliations, generate billing reporting and monitoring the accounts receivables of the company.

What you’ll do ​

• Perform daily activities in billing including updating customer billing profiles.

• Creating and distributing invoices to customers in a timely and efficient manner.

• Complete customer setup, contract review, and invoicing.

• Resolve basic disputes and discrepancies concerning customer profiles, billing and invoicing.

What experience do you need   

• High School Diploma

• English Level (B2 or C1)

• 1 year Excel experience (Excel Test- Passing score 70%)

What could set you apart

• Oracle knowledge.

• 1-2 years University career student in Business Administration, Finance or Accounting .

• 1 year working in an Accounting environment.

• Excel and Google Sheets in a fast-paced environment.

• Strong communication skills.

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The Data and Visualization team is looking for an Analyst with a dual interest in analysis as well as financial systems management. Ideally, this person would have a dual interest in technology and dashboard reporting/ development. This role manages complex data and reporting analysis within the Financial Planning and Analysis organization for budget, forecast, and business unit performance. This person also partners with IT resources to enhance financial reporting systems and available content.

What you'll do

• This role communicates work directly with the guidance of the Equifax International Finance team to design and implement data visualizations, to support insights for strategic initiatives involving revenue growth, pricing, forecasting, and executive reporting. 
• Candidates for this position should be able to develop a financial analysis for internal initiatives, understand data warehouse/Data lakes principles, and software like ESSBASE, SQL, Google Sheets, and Excel, as well as ability to document requirements and manage projects.
• Strong proficiency with data visualization; the candidate can confidently choose the best visualization style for the given context.
• Follow the Finance Data Lake in adopting standards and best practices in the areas of data sourcing and analytics with Global Financial Systems (GFS), salesforce.com, Google BigQuery, tableau server,  and follow standard product and customer hierarchies and other key data integrations within International, Corporate, and other company data sources.
• Balance great-looking dashboards and visuals with meaningful and impactful information and analytics.
• Perform basic and meaningful ETL and necessary data hygiene processes with attention to detail before their use in visualizations that will be instrumental in executive decision making such as reviewing Business Unit,  Customer, and Product hierarchies in different data components. Some of the basic ETL processes include standard work on data extraction, checking and eliminating duplicates, optimizing data to the few critical, updating exchange rates, creating hierarchies, groups, and aggregations,  and creating data cleanup procedures either in BigQuery, GSheets, or Tableau Prep.
• Suggest drafts and compelling data visuals that synthesize the key elements in data stories and messages being communicated.

What experience do you need

• 2+ years of working experience with Data visualization tools such as Tableau Desktop or similar
• 1+ years of experience creating Tableau Prep Data flows
• 2+ years of working experience with standard query language (SQL) and database use
• 2+ years of working experience with Excel 
• 1+ years experience working in an Agile environment
• English proficiency B2 or above

What could set you apart

• Experience working with finance teams creating visualizations on revenue growth, customer segmentation, pricing, profit, and loss
• Salesforce experience
• SDLC experience
• Google BigQuery Experience

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What you’ll do

• Manages and complete security questionnaires, evidence or RFP's audits.

• Evaluates and audits customer, organization and supplier systems to credential, review, assess and determine systems, information and data vulnerabilities.

• Conducts ongoing security and risk assessments, audits to compliance with credentials and evaluates vulnerabilities and recommends solutions to address problem areas.

• Develop in various areas related to security.

What experience you need.

• High School degree

• English proficiency B2 - C1

• 6+ months education in any area of Security Information and / orTechnology Areas (System technician)

• 1 year Customer Service experience

What could set you apart

• CISCO Networking Academy

• Performs clerical, administrative, technical, operational, or manual work

• Typically requires vocational training, apprenticeships or the equivalent experience

• Performs duties according to established procedures

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As a Collections analyst, you will manage collection efforts for an assigned portfolio of accounts, and conduct detailed research, queries, reconciliation, and analysis required to resolve all nonpayment or account disputes and produce account status reports for management review.

What you’ll do

• Manage collection efforts for assigned portfolio of accounts

•  Conduct detailed research, queries, reconciliation, and analysis required to resolve all nonpayment

•  Resolve dispute matters, review refunds, and process account adjustments

• Produce account status reports for management review

•  Develop solutions and implement action plans to resolve delinquencies in a timely and effective manner

•  Responsible for monitoring and maintaining assigned accounts, customer calls, and small balance write-offs

What experience you need 

• 2 years of experience working in Collections B2B / accounting Department

• English B2/C1

• 80% knowledge of Excel skills

What could set you apart

• Salesforce - Oracle Experienced

• University student or graduate; preferably in business administration, finances, accounting, or related fields.

• Cares and watches over the group's objectives and results

• Performs tasks according to established procedures with process improvement capability

Primary Location:

Function:

Schedule:

Performs daily activities in billing including updating customer profiles, creating and distributing invoices in a timely and efficient manner, and ensuring billing accuracy. Resolve basic disputes and discrepancies concerning customer profiles, billing and invoicing. Prepare Billing reconciliations, generate billing reporting and monitoring the accounts receivables of the company.

What you’ll do ​

• Perform daily activities in billing including updating customer billing profiles

• Creating and distributing invoices to customers in a timely and efficient manner

• Complete customer setup, contract review, and invoicing

• Resolve basic disputes and discrepancies concerning customer profiles, billing and invoicing

​

What experience do you need   

• High School Diploma

• English Level (B2 or C1)

• 1 year Excel experience (Excel test with passing score 70%)

​

What could set you apart

• Oracle knowledge

• 1-2 years university career student in Business Administration/Finance/Accounting

• 1 year working in an Accounting environment

• Excel and Google Sheets in a fast-paced environment

• Strong communication skills

Primary Location:

Function:

Schedule: