Total 3 job vacancies by Experian

This position is part of Experian’s Global Identity & Fraud Engineering team, concentrating engineering, architecture & development of unified platform solutions, new product prototyping. This position requires extensive hands-on technology & engineering background and execution in Java full stack & cloud technology. Experience in Fraud identification, prevention, risk-based authentication, digital identity recognition and identity verification is a plus.

The Database Director - Operations is a senior leadership role responsible for overseeing all aspects of database operations within the organization. This position is focused exclusively on operations, ensuring the stability, reliability, and performance of the database systems. The incumbent will lead a team of database administrators and work collaboratively to ensure seamless day-to-day operations, proactive monitoring, and efficient incident resolution.

 Key Responsibilities:

Lead the database operations team, providing clear direction, guidance, and mentorship to ensure optimal performance.

• Define and implement standard operating procedures (SOPs) for routine database maintenance, backups, and monitoring.
• Oversee the installation, configuration, and maintenance of database management systems.
• Monitor database performance, availability, and resource utilization to identify and address issues promptly.
• Collaborate with cross-functional teams to prioritize and execute database maintenance tasks without disrupting business operations.
• Ensure data integrity and security by enforcing access controls, authentication mechanisms, and encryption protocols.
• Manage database backups, recovery, and disaster recovery plans to minimize data loss and downtime.
• Lead incident response efforts, coordinating with technical teams to resolve critical database incidents efficiently.
• Plan and execute database migrations, upgrades, and patch management in coordination with software development teams.
• Establish and maintain documentation for database configurations, processes, and procedures.
• Develop and manage capacity planning strategies to accommodate data growth and changing business requirements.
• Collaborate with vendors and technical support teams to resolve database-related issues.
• Monitor and enforce compliance with relevant data protection regulations and security standards.
• Provide regular status reports on database operations, incidents, and performance metrics to senior management.
• Identify opportunities for process improvements and automation to enhance operational efficiency.
• Stay informed about industry best practices and emerging technologies in database operations.
• Manage vendor relationships for database-related tools, software, and services.
• Coordinate with internal stakeholders to ensure alignment between database operations and business needs.
• Participate in on-call rotations to provide 24/7 support for critical database incidents.
• Evaluate and implement database monitoring and alerting tools to proactively identify issues.
• Conduct performance reviews and provide professional development opportunities for the operations team.
• Foster a culture of collaboration, continuous learning, and knowledge sharing within the database operations team.
• Assess and recommend improvements to database architecture to support scalability and performance.
• Lead database-related incident post-mortems to identify root causes and prevent recurrence.
• Manage database-related budgeting and resource allocation in alignment with organizational goals.

We are looking for an experienced HR Director to join our Australia and New Zealand business. The HR Director role is accountable for planning, designing, aligning and implementing the people strategy for Experian Australia and New Zealand. Managing a team of HR professionals, you will have a proven track record of leading a high performing HR function in a high performance business environment. With a curious appreciation of business strategy, you can build sustainable professional relationships and are capable of acting as a trusted advisor to senior leadership, who may be located virtually.

You will have a track record of delivering successful change and are skilled at coaching and influencing business and HR stakeholders at all levels to deliver results. You are prepared to move from the strategic to the operational and you have a passion for building sustainable relationships and for getting things done. 

The role sits within our Human Resources team and works closely with all our business lines, driving the People agenda across Australia/ New Zealand and in partnership with EMEA and APAQC regional and Global centres of excellence. 

Essential Duties and Responsibilities 

Leadership

• Partnering with the Managing Director A/NZ, drive people engagement, culture change and achievement of business objectives. 
• Develop a high performing team environment where the appropriate HR structures, systems, framework and values exist in order to meet and exceed the long and short term goals of the People Plan
•  Responsibility for and control of the HR A/NZ P&L. 
• Champion a culture where the fair treatment of customers and employees is at the heart of the Experian business.  
• Active thought leader internally and externally. Updates commercial knowledge by participating in conferences and educational opportunities; reading professional publications; maintaining personal networks; participating in professional organisations.
• Ensure that by leading by example, you adhere to all regulatory requirements and apply appropriate controls

Strategy and People Plan

• Support the business in delivering change that includes managing due diligence and integration of mergers and acquisitions as well as organic growth
• Identify people solutions to achieve business outcomes and optimise employee and candidate experience.
• Execute the agreed people plan with key stakeholders to KPIs and outcomes

Effective Business Partner

• Act as a confidante and thought partner; a trusted coach and counsel and a valued voice, providing innovative ideas, provocation and challenge to the senior leadership team, as well as advice and insight.
• Partner with key stakeholders to formulate and execute strategies that drive talent, capability and engagement growth across Experian
• Provide insight led partnering to underpin effective business discussions and actions to challenge and influence our Regional/local business and people agenda
• Support leaders and the HR team through complex people management issues to effective outcomes

Engagement

• Utilise the engagement survey insights to drive activity that is aligned, joined up and impactful on creating a great place to work
• Lead, facilitate and exec sponsor Social Responsibility growth across A/NZ as part of expanding our focus on gifts in kind, fundraising and volunteering in local communities. 
• Drive and embed our Experian culture both regionally and locally to build and sustain an effective and engaging working environment

Operations and Process

• Ensure compliance and standards upheld in how we interact with our people in all business activities ensuring they are handled sensitively, professionally and in accordance with policy and employment law;
• Optimize, maximize and automate processes to achieve efficient service delivery and experience
• Lead internal communication activities from a business as usual perspective for performance reviews, reward, talent, engagement survey etc processes annually.
• Support the monthly payroll processes and approvals

Centre of Excellence

• Takes overall accountability for the delivery of people processes to the country, liaising with Centre of Excellence teams across EMEA and APAC and globally