Total 499 finance manager job vacancies in KL Center Malaysia

Emerging Markets Partner Business Manager

Description -

What an Emerging Markets Partner Business Manager does at HP:

• Serves as the expert to the partner for complex information regarding product, services, and software transitions, promotions, and configurations.
• Educates and updates partners on new HP technologies or solutions. May be brought in by partners to sell HP brand to end customers.
• Establishes and maintains account plans to promote sales growth.
• Achieves assigned quota for HP products, services, and software.
• Transactional and relationship selling working within a team of selling professionals.
• Creates, fills-in and manages HP funnel for deals with partners and transforms potential leads into joint sales activities.
• Establishes relationship with partner at all organization levels including senior executives.
• Ensures partners are compliant with legal and SBC practices.
• May drive SOW growth with distributors who are managing small partners on behalf of HP.
• May recruit and develop business relationship with new partners.

Individuals who do well in this role at HP, usually possess:

• University or Bachelor's degree preferred.
• Typically 5-8 years of selling experience at end-user account or partner level.
• Solid experience in selling to partners in a complex environment.
• Solid understanding of the IT industry, competing vendors, and the channel. Dimensions include competitive positioning.
• Solid understanding of HP's organization & operations, including key business rules, and alignment with HP go-to-market strategies, partner segmentation, key programs & initiatives, structure.
• Solid understanding of many of HP's products, software, and services. Able to communicate the strengths of HP's offerings, and overcome objections.
• Effectively sells HP offerings by building strategic relationships with partner decision makers; and promoting HP programs and offerings.
• Develops account plans with partner to grow HP's share of the business.
• Partners effectively with others in the account to ensure coordinated efficient account management.
• Ability to motivate partner's sales force.
• Solid understanding of pipeline management discipline and ability to explain benefits to partners.

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.
 

#Li-Post

Job -

Sales

Schedule -

Full time

Shift -

No Shift premium (Malaysia)

Travel -

50%

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Print packaging design engineer manager

Description -

Applies advanced subject matter knowledge to manage staff activities in solving common and complex business/technical issues within established policies. Has accountability for results of a major program in terms of cost, direction and people management. Provides guidance on Print packaging design, sustainable implementation and process improvements leadership in alignment with business tactics and strategy for area of responsibility. Plans, manages and monitors operational/tactical activities of Staff. Staff members' work may involve strategic issues. Recruits and supports development of direct staff members.
Manages and controls WW Print packaging design activities.
Manages typically between 8 and 15 direct reports. Span of Control guidelines may differ from these numbers.


Responsibilities:
Provides direct and ongoing leadership for a team of individual contributors designing and developing engineering solutions and coordinating projects for Print packaging solutions. Owns and drive Print fiber roadmap.
Manages headcount, deliverables, schedules, and costs for multiple ongoing projects, ensuring that resources are appropriately allocated and that goals, objectives, timelines, and budgets are met in accordance with program and organizational roadmaps.
Communicates project status and escalates issues to direct managers, program managers, and internal and external development partners. Support Print product WW and regional launch.
Manages relationships with outsourced partners and suppliers, including setting expectations regarding deliverables, product quality, schedules, and costs; ensures that team members are effectively communicating and collaborating with outsourced resources. Manages Canon relationship on packaging design and joint development and test.
Proactively identifies opportunities for process improvement and cost reductions opportunities.
Provides people-care management for assigned team members, including hiring, setting and monitoring of annual performance plans, coaching, and career development; ensures that proper knowledge and career development tools are in place to support ongoing team member and process development.


Education and Experience Required:
First level university degree or equivalent experience required.
May have advanced university degree.
Typically 5 or more years of related work experience, including 0 -2 years of people management experience.


Knowledge and Skills:
Strong leadership skills, including coaching, team-building, and conflict resolution.
Advanced project management skills including time and risk management, resource prioritization, and project structuring.
Strong analytical and problem solving skills.
Ability to manage human capital across geographies to drive workforce development and achieve desired results.
Strong verbal and written communication skills, including negotiation, presentation, and influence skills.
Advanced business acumen, technical knowledge, and extensive knowledge in applications and technologies.
Strong multi-tasking and prioritization skills.
Strong communication skills (e.g. written, verbal, presentation); mastery in English and local language.
Good understanding of HP's policies and processes.

 

HP offers a comprehensive benefits package, including:

• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• HP US Benefits Guide for Recruiting: https://www8.hp.com/h20195/v2/GetDocument.aspx?docname=c07065756
• Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The typical base pay range for this role across the U.S. is $118,050 - $181,800 annually with additional opportunities for pay in the form of bonus and/or equity. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

Job -

Engineering

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

Not Specified

Relocation -

Not Specified

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD!  This is our purpose.  Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, QUALITY!  It’s that simple.  If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd!  Apply today and be part of the ‘Bou Crew!

Position Overview: The General Manager is responsible for the culture and overall leadership and direction of the store. This role is responsible for ensuring team engagement, execution of goals, setting expectations and applying accountability, and the overall experience of the Caribou Brand. This role creates success through a commitment to Team, Guest and Quality and bringing the Core Values to life daily.

The General Manager is expected to maximize opportunities for sales and traffic growth. A General Manager is a leader in their community, an inspiration to the team and the embodiment of the Caribou purpose: To create day making experience that spark a chain reaction of GOOD.

DOING – What you deliver:

• Demonstrates the DOING of an Assistant General Manager with ease, enthusiasm and excellence 

TEAM

• Models, upholds and implements Caribou policies, practices, and standards
• Ensures the store is fully staffed for upcoming shifts including ensuring that all TM schedules are up to date and writing timely and effective schedules; is planful for the future in staffing including bench planning and development
• Owns the entire recruiting process (job posts, sourcing, timely follow-up, interviewing, hiring and onboarding)
• Keeps the team engaged and energized
• Responsible for execution of Role Based Training and LTO/Promotional Window training
• Demonstrates clear and effective communication to team about expectations and “the why behind the what”
• Keeps accurate records in Workday
• Ensures overall safety of Team Members and Guests
• Coaches, trains, and develops the team to generate their best DOING and BEING during every shift and with every interaction and to foster a culture of growth and career progression
• Delivers proactive, timely, and thoughtful coaching conversations and feedback to support the team 

GUEST

• Exemplifies/embodies incredible guest experience at all times
• Trains and develops team to provide a best in class guest experience
• Demonstrates and teaches guest recovery
• Takes ownership of Guest Satisfaction metrics and results
• Represents Caribou in handling guest complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution
• Is a brand ambassador in the community including involvement, leadership and “being Caribou” in every interaction

QUALITY/SALES/PROFIT

• Consistently acts as the business owner – taking full ownership of the success of the store and team
• Owns the importance and execution of food safety and sanitization, the health and safety of the store, and uses the company supported tools available to accomplish success metrics
• Outspoken and relentless champion of executing standard operation procedure
• Keen aptitude of store systems including CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc.
• Has deep understanding of P&L to build financial plans and fiscal responsibility
• Creates energy, enthusiasm and focus on meeting and exceeding sales goals
• Demonstrates efficient inventory control and waste management
• Assists with delivery of quality store operations and in-store sales building activities
• Ensures a quality guest experience by driving fast and friendly service, verifies that each product delivered to our guests meets Caribou quality standards and maintains a clean and safe environment according to company and ServSafe guidelines
• Minimizes loss through strict observance of cash handling policies, proper training of team members, and complying with all accounting/banking requirements

BEING – How you show up:

• Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love.
• Enthusiastically takes ownership of ALL OF IT
• Takes Being Yourself and Making Fun happen to the next level
• Is authentically their BEST self every day
• Creates trust in team (they trust you and you extend trust to them)
• Is the calm amidst the storm, ability to bring calm, focus and perspective to situations - is resilient, durable, unflappable
• Embrace diversity in all aspects of leadership and learning
• Is a change leader and champion, recognizes that all growth is change and all growth is powerful
• Supports GM peers through partnership and collaboration
• Gives and receives feedback with positive intent with a desire to always get better and grow
• Unwavering example of grace and professionalism in challenging situations, handles confidential information with empathy and consistency
• Takes ownership of difficult conversations; does not avoid conflict, but rather seeks to dismantle it

Qualifications:

Required:

• A minimum of 2-3 years of restaurant, retail, or guest service management experience and or combined experience and education
• Experience with sales building, P&L statements, recruiting, and training
• Must be 18 years of age or older
• Has a valid driver’s license and reliable transportation

Preferred:

• ServSafe Certified preferred or certification within 90-days of employment
• High school diploma or GED equivalent

Address: | 15175 Edgewood Drive , Baxter, Minnesota 56425 |

The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Caribou Coffee Company, Inc. and its subsidiaries (“Company”) are proud to be Equal Opportunity Employers of Minorities, Women, Protected Veterans, and individuals with Disabilities and do not discriminate based on gender identity or sexual orientation.

Brand:

Caribou Coffee

Thank you for considering a career at Mercy Health

Mercy Health St. Rita's Medical Center

A professional nurse who assesses, plans implements, and evaluates delivery of patient care. He/she provides administrative direction to the development and evaluation of all nursing personnel and maintains operational aspects of the acute care unit in collaboration with other support services. He/she contributes to nursing and the Medical Center through support of philosophy, objectives, educational and research efforts.

Essential Duties and Responsibilities

Management Duties:

Interviews and selects staff for the patient care area and provides a clear structured unit orientation for new employees.

Provides leadership and direction in accordance with organizational and developmental goals and objective.

Responsible for annual performance evaluations on entire nursing staff: conducts evaluations for new staff prior to completion of the

probationary period which includes nursing personnel transferred into unit and complete exit evaluations on staff members who have

resigned.

Counsels employees and, as necessary, takes appropriate disciplinary action for infractions of policy.

Gets staff input into budget process (operational and capital needs.) on an annual and ongoing basis.

Monitors, evaluates, and maintains awareness of utilization of expenses and equipment and supplies.

Prepares staff and unit for surveys by JCAHO, Ohio Department of Health, and other governing bodies and is knowledge of

standards and evaluates compliance through patient care monitoring activities.

Ensures continuity of care based on clinical nursing needs of patients (age, diagnosis, acuity, individualized needs) and proper

utilization of staff.

Staff Development:

Provides for professional growth and development of nursing staff through identification of needs, sponsoring training programs,

encouraging educational, (formal and continuing) efforts, and evaluation of same.

Coordinates attendance at inservices, orientation, and practice of emergency procedures, i.e., CPR, infection control, safety, and

disaster plans.

Ensures care givers are competent in their ability to interpret information in terms of patient needs, knowledge of growth and

development, patient, and teaching.

Staffing:

Plans and maintains staffing patterns for the patient care unit thus meeting continuity of care, acuity level, and age related on a

basis.

Communication:

Promotes open communication with the unit

department and other units and departments. Plans and conducts at least 10 unit meetings per year.

Communicates with patient family and appropriate health professionals regarding patients plan of care.

Quality Improvement/Standards:

Provides input in formulating patient care protocols and standards for the practice of nursing plan (Hospital for Nursing Care) and

organization

works with the medical staff to coordinate medical and nursing management of patient care.

Assists in setting standards of care to be rendered to patients for unit consultation with other health care professionals - monitors

use.

Promotes quality improvement activities.

Supervises nursing activities related to patient care and set standards for accurate reporting and recording of patients' progress.

Nursing Process:

Evaluates patient care through assessment, planning, intervention, evaluation, written documentation, observation, and comparison

to established standards.

Serves as clinical resource person and assists nursing personnel in assessing patient/family status, to plan nursing care.

Serves as clinical resource person to all student activities on nursing unit.

Patient Rights:

Demonstrates awareness and sensitivity to patient rights, as identified within the institution.

Ensures patients are aware of their rights and responsibilities and how to get assistance to resolve concerns.

Safety:

Functions with an awareness and application of safety issues as identified within the institution.

Emergency Situations:

Performs efficiently in emergency patient situations following established protocols, remaining calm, informing appropriate person,

and document events.

Knowledge Base:

Demonstrates knowledge of management and nursing theory.

Makes sound decisions for her/his unit.

Attends mandatory inservices, and meets continuing education re-licensure requirements applicable to position held.

Professionalism:

Demonstrates an awareness of self responsibility and accountability for own professional practice.

Legal Issues:

Demonstrates awareness of legal issues in all aspects of patient care and unit function and strives to manage situations in reduced

risk manner.

Goals:

Participates in development and attainment of unit and Practice of Nursing goals.

Delegation/Coordination:

Demonstrates appropriate delegation tasks and duties in the direction and coordination of health care team members, patient care,

and unit activities.

Considers patient needs and abilities of each staff member.

Working Relationships:

Formulates and uses effective working relationships with all health care team members, patients, and significant others.

Research:

Participates in nursing research activities as requested (new forms of care delivery, staffing pattern, quality assessment, and

improvement).

Other:

Plans and organizes activities in nursing services such as obstetrics, pediatric, or surgery, or for two or more patient-care units to

ensure patient needs are met in accordance with instructions of Physician and hospital administrative procedures.

Coordinates activities with other patient care units.

Consults with Charge Nurse on nursing problems and interpretation of hospital policies to ensure patient needs are met.

Patents and organizes orientation and in-service training for unit staff members

and participates in guidance and educational programs.

Assists in formulating budget.

Engages in studies and investigation related to improving nursing care.

Performs all duties, with or without accommodations, listed in the Physical Demands section of this job description.

Leadership Responsibilities

Models performance expectations of excellence while building confidence in others to achieve them.

Creates a culture supportive of personnel which fosters individual motivation, high levels of performance, and quality service.

Encourages teamwork and collaboration to achieve the best results.

Is decisive and action oriented.

Listens actively and attentively.

Displays empathy and support.

Corporate Responsibilities

Awareness of and compliance with the Corporate Responsibility Program, which includes executing duties in accordance with all

policies and regulations affecting one's job; and reporting all concerns or violations of medical center policies, procedures, and

governmental regulations.

Current RN licensure in the State of Ohio

Certification in area of expertise helpful but not required.

Certification in Specialty or Management preferred.

Graduate from accredited professional school of nursing; baccalaureate degree in nursing.

Three to five years of clinical experience, including experience as supervisor, BSN required. Demonstrated ongoing continuing education in area of specialty. Basic management classes/or willing to acquire in-house and/or outside.

Mercy Health is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance
• And much more

*Benefits offerings vary according to employment status

Scheduled Weekly Hours:

40

Work Shift:

Days (United States of America)

Department:

Nursing Administration - St. Rita's

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for  Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

US Third Party Account Manager - FED

Description -

***Successful candidates must reside within the Albuquerque/Rio Rancho area***

This position will cover the US Federal Segment at HP

The US Third Party Solutions team is responsible for the sales of all non-HP branded equipment that is sold to commercial customers within the US. This specific position will cover all FED segments including DOD, APJ, Civilian. Successful candidates should be familiar with major Federal contracts. This person will manage the SEWP contract from a Third Party Perspective.

This position will have travel within the US for onsite customer visits, tradeshows, and vendor specific events.

Third Party Account Managers negotiate product, pricing, and contract terms with various vendors and act as a consultant/specialist to assist HP Generalist within their assigned segment/territories.

Candidates are expected to-

Applies developed knowledge of the job skills, company policies and procedures to complete a wide variety of difficult assignments/tasks. Thorough understanding of the general/technical aspects of the job. Works on assignments that are moderately complex in nature and require ordinary problem resolution and independent judgment. Works under limited supervision and normally receives no instruction on routine work and general instructions given for new assignments.

Responsibilities:

• Majority of work done independently.
• Independently moves leads through entire sales process.
• Proactively sells products, services, supplies to installed base in support of company promotion and upgrade campaigns.
• Achieves set quota and goals.
• Sells primarily transactional, with some solutions selling; owns strategic entry points at the customer aligned to the business objective of area.
• Sells complex, multi- products/services.
• Involves Outside Sales Rep as necessary for high complexity sales or where competitor is face-to-face with customer.
• Participates in development of district sales strategy & quota setting; defines own individual sales plan.
• Addresses customer complex requests via broad multi-product/service.
• Identifies and allocates internal and external resources to deliver transactional or solution sales.
• May interfaces with specialty buyers, e.g., IT, Procurement, etc. or with business executives.
• Pursues opportunities in assigned territory, account or product line.
• Actively prospects within accounts to discover or cultivate sales opportunities.
• Responsible for pipeline and forecast responsibility in accordance with sales center business process.
• Aggressively reviews account activities in pursuit of new business or up- selling opportunities.
• Applies consultative-selling techniques to identify and advance opportunities that result in ongoing profitable revenue growth for HP.
• Partners effectively with others in the account to ensure coordinated, efficient account management.
• Actively manages the account to protect and grow HP's business; coordinates all account forecasts, planning and reporting.
• As dictated by the selling model, engages partners effectively to improve win rates on selective deals.
• Orchestrates the resources and sponsorship essential for executing business effectively.

Education and Experience Required:

• Four year university/ Bachelor's degree preferred or equivalent experience.
• Typically 4-6 years of selling or account management experienced; preferable in IT industry.
• Proven track record in sales. Demonstrated ability to move leads through entire sales process independently.

Knowledge and Skills:

• Listens to customer needs and tailors messages to customer based on their needs and ties-in additional promotional campaigns, upgrades, or extended products/services.
• Consistently demonstrates proactive activities within accounts to uncover new business and take ownership for new opportunities.
• Exhibits thorough knowledge of HP portfolio, observed via customer conversations, discussions on products or solutions with customers.
• Consistently meets or exceeds metrics related to inbound calls set by segment management.
• Understands the client procurement processes and knows key decision criteria for winning new and/or maintaining existing business.
• Exhibits thorough knowledge of HP portfolio, observed via customer interaction, test scores, and limited reliance on technical support, Pre-sales or internal resources to discuss products or solutions with customers.
• Consistently demonstrates proactive activities within accounts to uncover new business and take ownership for new opportunities.
• Consistently meets or exceeds metrics related to outbound calls, open pipeline opportunities, and closed won revenue set by segment management.
• Ability to build strong consultative relationships with key client business managers and IT executives with a focus on addressing business needs.
• Understands the client procurement processes and knows key decision criteria for winning new and/or maintaining existing business.
• Knows and understands HP's sales tools and processes.
• Project Management skills desired.
• Demonstrates ability to act as a team lead.
• Demonstrated ability to coordinate internal and external partners to deliver appropriate solution sale.

Job -

Sales

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

50%

Relocation -

No

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Job Title

Services Commercial Manager, Channel Partners APAC

Job Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you drive pricing, revenue optimization and top-line growth of customer services in the zone by acting as a business partner to customer services commercial leader and being a custodian of Commercial Policy.

Your team

Services Commercial Manager leads the overall business strategy creation and operational execution of the channel partner Services commercial business across Businesses APAC. As such, the person is responsible for the BMC-planning with the respective Businesses and execution and for the financial performance of that business. This person is responsible for the go to markets strategies, portfolio Services standalone Business and cross Business, support cluster BM&S in creation of integral value propositions driving profitable growth. Services Commercial managers reports to the Zone Service Commercial Leader.

You are responsible for

• Channel Partner Services Commercial Manager is fully accountable for driving performance of sales originated from channel partners.
• Train and Support Partners and/or Market stakeholders on relevant Philips Partner sales and services related processes and tools
• Works closely with multiple stakeholders:
• Global channel partner team to develop and implement channel partner program
• APAC channel partner team to coordinate implementation
• BU leaders and districts to drive channel partners performance
• Identifies opportunities and challenges to influence global developments in terms of pricing, value proposition, tools and enablement materials.
• Develops strategy and targets, and support execution in the districts.
• Ensures commercial execution with rigor to maximize key leading KPIs (on-time renewal, contract penetration, price realization, forecast accuracy.) 

To succeed in this role, you’ll need a customer-first attitude and the following

• Bachelor Degree in Life Sciences, Bioengineering, Health-Sciences related disciplines.
• Minimum 10 years and above of relevant experience. 
• Proven experience in delivering outstanding commercial results
• Ability to analyze a large amount of data to draw commercial actions.
• Creative and data-driven decision maker.
• Process and continuous improvement mindset.
• Certified LEAN Advanced or equivalent.
• Knowledge and experience in hospital workflow, client and stakeholder management is advantageous.
• Self-motivated individual with the ability to take ownership and multitask in a fast paced and challenging environment.
• Attention to detail is a must, coupled with a "roll-up-your-sleeves can-do” attitude.
• Ability to demonstrate experience in managing diverse groups of stakeholders.
• Excellent in interpersonal and communication skills with proven ability to influence all levels of stakeholders.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Customer Care Center Associate Manager Commercial

Description -

Job Summary
• This role is responsible for managing teams engaged in remote service, customer access, pre-sales, and post-sales activities related to business systems and application problems. The role oversees lower-level supervisors and skilled employees, providing guidance, coaching, and prioritizing projects. The role leads cross-department initiatives, ensures operational excellence through performance monitoring, and addresses routine escalations. The role contributes to process improvement, aligns strategies with organizational goals, and ensures proper tools for operational support.

Responsibilities
• Manages the daily work activities of teams providing remote (offsite) service, customer access, pre-sales, post-sales, or service delivery to address a range of business systems and applications issues for customers.
• Supervises lower-level supervisors and highly skilled, non-exempt employees, prioritizing projects, ensuring goal achievement, and providing coaching and feedback for skill development.
• Directs and guides departmental teams, participates in cross-department initiatives, and serves as an escalation point for subordinate employees and supervisors.
• Ensures prioritization and effective assignment of day-to-day activities to the functional team, thereby ensuring tasks are completed within the defined timelines.
• Delivers services encompassing standard, specialized, or complex systems, maintaining a predominantly tactical role.
• Ensures operational excellence by closely monitoring critical performance metrics, guaranteeing team objectives and contractual commitments are achieved.
• Addresses and monitors routine escalations, taking appropriate actions to resolve issues as required.
• Identifies opportunities for process improvement and policy development, also actively engaging in their design and implementation.
• Supports development of short-term and long-term functional strategies and plans that align with the organization's overall goals and objectives.
• Ensures that proper tools are in place to support the team and key operational processes.

Education & Experience Recommended
• Four-year or Graduate Degree in any area, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-7 years of job-related experience or 2-4 years of management experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.

Preferred Certifications
• ITIL Certifications

Knowledge & Skills
• Amazon Web Services
• Automation
• Computer Science
• Customer Relationship Management
• Customer Support
• Debugging
• Java (Programming Language)
• Linux
• Operating Systems
• Product Support
• Python (Programming Language)
• Root Cause Analysis
• Scripting
• Software As A Service (SaaS)
• SQL (Programming Language)
• TCP/IP
• Technical Services
• Technical Support
• Unix
• Workflow Management

Cross-Org Skills
• Customer Centricity
• Prioritization
• Resilience
• Team Management
• Strategic Thinking

Impact & Scope
• Impacts multiple teams and supports projects requiring understanding of multiple disciplines or areas of HP.

Complexity
• Develops creative responses to resolve issues.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
 

Job -

Services

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Services Channel Business Development Manager - Malaysia

Description -

We are looking for a Channel Business Development Manager to join our team to drive a transformational change in the reseller channel. Our aim is to develop partners so that they can provide a consolidated workplace experience for their customers.

The candidate, who has both strong sales and business management skills, with experience in the services and contractual space, would be based in a global organization, but responsible for a set of partners / countries. The role includes understanding, driving and achieving / over-achieving sales targets and, as part of the country sales organizations, the execution of centrally designed initiatives, utilizing global tools to promote local channel business, as well as analyzing market environment and challenges, and consolidating local requests and help needed. Responsibility also includes establishing the right business governance with the partner landscape, managing the current channel activities, and recruiting new partners.

Scope of the role is HP’s Personal Computing and Office Printing Services and Solutions portfolio across product lifecycle services, managed print services and PC & Print Software, in one word: HP Workforce Solutions portfolio.

This role is ideal for people who want to be part of the emerging HP business area for the future and drive its growth and development.

Partner enablers to help grow sales and delivery of HP Services (PC and Print) (including value proposition, program, tools, dashboards, incentives)

What a Lifecycle Services Channel BDM – Malaysia does at HP:

• Partner enablement: value proposition, collaterals, trainings

• Partner selection, segmentation, adoption, certification

• Services channel programs deployment

• Partner Services joint business plan for top partners

• PBM education on channel tools, programs, growth initiatives

• Business dashboards & analysis

• Linkage to technical support resources

• Limited to no involvement in end-user sales or partner account management

Key performance metrics 

• Services p-rate

• Sell-thru, services mix

• Growth initiatives performance

• Number of partners selling Services

• Channel program partner participation

• Partner share of business

• Engagement with other teams 

• Day to day Partner engagement together with Market Channel Sales team

• Feedback on products, pricing, value proposition, sales enablement, and growth initiatives to Global channel Workforce Solutions and GBU

• 4P planning: channel incentives development with Services Categories

Individuals who do well in this role at HP, usually possess:

• Services sales background

• Partner management experience

• Good mix of analytical and action-oriented mindset

• Good communication skills within Market and on global level

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

#Li-Post

Job -

Sales

Schedule -

Full time

Shift -

No Shift premium (Malaysia)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Principal Product Manager, Print as a Service

Description -

HP has committed to a strategic pivot to a “service-first” approach to products/solutions with the aim of delivering higher customer value in novel ways.  Our newly created Consumer Services and Solutions (CSS) organization is charged with creating, incubating, delivering, and managing innovative new service businesses and business models.

As a product leader in CSS, you will spearhead the development and delivery of print-as-a-service, transforming the way consumers and small businesses utilize print and fundamentally changing the relationships they have with HP.  You will orchestrate the discovery and socialization of market requirements, drive the development of the service and its extensions, and be accountable for their market success. 

As agents for change within HP, for this role we are seeking a strong product innovator who is an entrepreneur at their core, exhibiting an intense curiosity, an agile mindset, and a strong passion for using technology to create frictionless customer experiences at scale. If you are visionary, quick to embrace new technologies, use cutting edge development and innovation practices, have worked in continuous delivery/continuous integration environments, and have demonstrated the ability to collaborate with internal and external partners to incorporate capabilities that will accelerate the uniqueness of novel solutions, we’d love to hear from you.

As a CSS Product Leader, You…

Possess an entrepreneurial mindset

Are passionate about building great products and user experiences

Can inspire passion in others to create a shared vision

Understand how to the construct the right value proposition to customers and partners

Operate with purpose. HP is a massive, Fortune 100 organization, but your contribution to further our growth is critical, so you advance your purpose in all that you do

Stay in-tune with our competitors and their solutions as well as the broader landscape of as-a-service innovation, pushing internally to continually deliver increasing customer value

Contribute to the development of innovative principles and ideas, and successfully operate in complex disciplines

Are optimistic and enthusiastic, a positive force and energy-giver for your team

Key Responsibilities

Manage the end-to-end product lifecycle (concept to release to refine)

Drive deep understanding of customer via traditional & new market research methods

Develop end-to-end business case for product/service, leveraging relevant tools such as business model canvas, 3Cs, 4Ps, Value Chain models, etc.

Partner with cross-functional team members toward the successful realization of the vision.  Includes R&D, Design, Marketing, Region, Ops, Channel Partners, Legal, Finance, IT, retail partners, and others

Maintain a relentless focus on customer experience, leveraging data-based decision making through partnerships with web analytics, business intelligence, and market research teams

Knowledge, Experience, and Education Required

7+ years of product management experience building new solutions for consumer markets, with at least one year in a general marketing function beyond product management

Mastery of complex solutions integrating software, hardware, firmware, consumer UI, ecommerce, cloud, and supply chain

International experience highly desired, preferably in both developed and emerging markets

Outstanding organizational and communication skills

MBA preferred. BA or BS required

 

HP offers a comprehensive benefits package, including:

•  Dental insurance

•  Disability insurance

•  Employee assistance program

•  Flexible schedule

•  Flexible spending account

•  Health insurance

•  Life insurance

 

 

Per the Washington statute, the estimated range of compensation for this job in that location, at the time of this posting, $154,000 - $188,000.  This position may be eligible for incentive pay, for openings where this is applicable.

Job -

Marketing

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

25%

Relocation -

Yes

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Public Sector Inside Sales District Manager

Description -

Applies advanced subject matter knowledge to manage staff activities in solving common and complex business/technical issues within established policies. Manages non-exempt/exempt individual contributors and/or supervisors. Has accountability for results of a major program in terms of cost, direction and people management. Provides guidance on process improvements and recommends changes in alignment with business tactics and strategy for area of responsibility. Plans, manages and monitors operational/tactical activities of Staff. Staff members'work may involve strategic issues. Recruits and supports development of direct staff members. Typically reports to MG2 or Director.

As a member of HP Federal, the successful candidate must be a US citizen.

Additional guidance/criteria:

• Manages and controls activities within a single country or a sub-region which is part of a larger geographical Region.
• Manages at least 4 employees and typically between 8 and 15 direct reports. Span of Control guidelines may differ from these numbers.

Responsibilities:

• Manage area(s), customer(s), or team(s) of HP employees with well-defined, limited scope, including directing daily work activities/priorities, people recruitment and development, cost management, and direction-setting within the area of responsibility.
• Coach and mentor employee direct reports. May coach and mentor non-direct reports as needed. Manage FPR process for HP employees. Manage team and individual performance.
• Advise management and peers on matters of importance to area(s) of responsibility. Propose/influence direction-setting.
• Assigns responsibilities, provides direction, leadership, and coaching, removes barriers as needed to enable direct reports to execute their roles and achieve objectives and goals.
• Creates a working environment that is conducive to individual growth, high performance, is challenging and rewarding. Achieves diversity and other HR goals.
• Establish and manage relationships with customer subject matter experts and appropriate customer management, with an objective of maintaining and building the business.

Education and Experience Required:

• Bachelor's degree in Computer Science, Engineering, Business or related field or equivalent work experience.
• May hold Master's or advanced degree in related field. Typically 8+ years of relevant experience.

Knowledge and Skills:

• Typical skills include:
• Workforce management/development
• (developing) Leadership
• (developing) Influencing Others
• Escalation management, customer relationship-building
• Knowledge of Corporate capabilities and outsourcing industry norms
• Business Analysis and Planning
• General Financial Management/Cost Management
• General Project Management
• In-depth understanding of technology in direct responsibility
• General understanding of related technologies
• (developing) Knowledge of industry and market trends

Job -

Sales

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

Not Specified

Relocation -

Not Specified

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

TransUnion's Job Applicant Privacy Notice

What We'll Bring:

We at TransUnion CIBIL are an equal opportunity employer and are committed to a policy of treating all our associates and job applicants equally. Applicants are evaluated on the basis of job qualification - not race, color, sex / gender, religion, caste, national origin, age, disability, marital status, citizenship status, sexual orientation, gender identity or any other status, whether or not protected. We are committed to taking affirmative action to employ and advance minorities, women, and qualified disabled individuals. We ensure a safe, productive, and harassment-free workplace for all.

https://www.transunion.com/privacy/global-job-applicant

What You'll Bring:

Roles & Responsibilities

Complaint Resolution:

• Responsible for handling and end to end resolution of complaints received on Escalations Channels like RBI, Management, Nodal Officer, Online Grievance Portal etc
• Comprehend, analyze and action complaints received under various escalation channels as per defined process, timelines and quality
• Monitor the escalation process in the organization based on the criteria specified by the organization; suggest ways of improving the existing process to increase consumer satisfaction
• Ensure compliance with established rules to assure that best solutions are executed inclusive of delivery challenges
• Ensure continuous review and analysis of processes and procedures to identify and implement operational efficiency and consumer satisfaction.
• Analyze repeat complains and do root cause analysis of escalation for improving the escalation procedures and ensuring compliance with the corporate and regional escalation policies
• Guide the BPO segment of Transunion CIBIL involved in responding to escalations; ensure minimum TAT for customer escalations and complaint closures
• Follow-up with members and internal teams for timely resolution
• Timely response on escalation clarification processes and ensure FTR
• Work together with other team members for cross training and being a back-up to other team members.
• Collaborating with cross functional team in resolving complaints within defined timelines
• Ensure maintenance & management of records under escalation process.

• Guide the team for exceptional scenarios and ensure smooth functioning of all processes within escalations and grievance operations
• Responsible for overall monitoring of escalation process

Impact You'll Make:

Experience and Skills

• Master’s degree in Business Administration/ Operations or a related field.
• Minimum 5-7 years of relevant experience as a part of Grievance Redressal team in BFSI sector
• Candidate must be highly proficient in written communication, ability to handle irate customers, document reviews, complaint analysis and complex complaints
• Proven experience of meeting aggressive TATs with high quality resolution

TransUnion Job Title

Specialist I, Consumer Operations Support

Job Description:

This position is accountable for the effective management and coordination of all day-to-day procurement activities associated with assigned staff. Responsible for the transactional strategy for assigned categories and service lines. The position supports complex/critical purchases to effectively obtain required products, equipment, and services in a timely and cost-effective manner and is responsible to drive overall compliance to standards and contracts. This position is responsible for overseeing a team of buyers and senior buyers in allocating work and resolving customer service issues.

Posting Specifics

• Entry Rate: $43.24 + depending on experience

• Benefits Eligible: Yes, check them out here

• Shift Details: Full Time- 40 hours/week

• Additional Details: this is a fully remote opportunity, however at this time we are not able to consider candidates residing in the following states: CA, HI, IL, PA, RI, and WA.

Scope

This position is responsible to lead and support purchasing initiatives across the Intermountain system, and monitor/administer the company's purchasing strategy and financial controls for $2.4 plus billion dollars of corporation wide spend. The position is directly responsible for hiring, evaluations, and disciplinary actions of a team of 5-12 or more buyers and senior buyers and has influence in setting and meeting department budget. The incumbent works and communicates directly with all levels of Intermountain Healthcare Caregivers, as well as suppliers.

Job Essentials

• Works in association with Caregivers throughout Intermountain Healthcare to solve problems related to the procure to pay process, and is a champion of a culture that promotes world class customer service.

• Manages a team of centralized buyers and is responsible for the coordination and success of assigned functional purchasing team(s). This includes hiring, disciplining, and evaluating the performance of a team of buyers and senior buyers to ensure a quality purchasing service is delivered to the organization.

• Manages senior buyers in determining appropriate team structure to meet current needs and future direction, coordinating the training of new and current employees, and ensuring that KPIs are on target to achieve the highest levels of effectiveness and efficiency possible.

• Implements and executes purchasing processes and effective trainings aligned with compliance to policy, SOP, and contracts.

• Maintains expert knowledge in assigned categories and provides direction to customers on contracted and standardized/preferred items/suppliers and the appropriate purchasing methods.

• Responsible for the reconciliation of all escalated discrepancies by senior buyer, including reviewing all internal and external contract information and working with the appropriate parties to rectify issues.

• Ensures all regulatory requirements, legal requirements, IT requirements, and financial requirements are met. This includes performing quarterly audits to ensure compliance and reviewing any issues and resolution with employee(s).

• Champions a culture of continuous improvement by leading and managing continuous improvement initiatives, guiding project teams, conducting cross-functional committees/meetings, and providing valuable feedback to all levels of Intermountain Caregivers.

• Develops close working relationships with Caregivers across Intermountain including Category Management, Accounts Payable, and Business Applications to ensure SCO strategy and policy can be applied effectively.

• Acts as a liaison between both SCO and non-SCO departments (such as IT, HR, Auditing, etc.). This includes conducting customer service surveys, resolving customer service issues, and adding/training on purchasing services for new customers.

• Works independently to accomplish position requirements and provides input in setting strategic direction.

Minimum Qualifications

• Bachelor's degree. Degree must be obtained through an accredited institution. Education is verified.

• Seven years of purchasing / supply chain experience in healthcare purchasing for clinical or highly technical service areas.

• Two years professional leadership experience.

• Two years professional experience in a role requiring attention to detail, sound decision making, sense of urgency / timeliness and negotiation skills working with suppliers and internal stakeholders.

• Two years professional experience in a role requiring work in a fast-paced and changing environment while handling multiple deadlines and priorities.

• Demonstrated intermediate knowledge of word processing, spreadsheet, database, internet and e-mail, and scheduling applications.

• Demonstrated intermediate knowledge of EDI (Electronic Data Interchange), e-commerce, and phone systems for the placement of orders.

• One year professional experience using an ERP (Enterprise Resource Planning) or other automated purchasing system.

Preferred Qualifications

Three years experience in healthcare purchasing.

Physical Requirements:

• Interact with others requiring the employee to communicate information.

• Operate computers and other office equipment requiring the ability to move fingers and hands.

• See and read computer monitors and documents.

• Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Anticipated job posting close date:

03/22/2024

Location:

Supply Chain Center

Work City:

Midvale

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$43.24 - $66.74

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Love what you do; Love where you live

Reporting directly to the CHRO, this position provides advice and consultation on complex topics and regulations, conducts comprehensive investigations of complex and/or multiple claims, prepares narrative reports, and implements and monitors programs to ensure compliance with federal and state regulations, as well as SJRMC policies and procedures.

Required Behaviors:

• As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization. Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission.

Required Qualifications:

• Bachelor’s Degree in Business Administration, Health Care Management, or Public Policy
• Five (5) years of experience directly related to the duties and responsibilities specified
• Completed degree(s) from an accredited institution that are above the education requirements may be substituted for experience on a year for year basis
• Proficiency in Microsoft Office Suite applications, including Outlook, Word, Excel, and PowerPoint
• Effective writing skills with the ability to communicate key messages in an easy-to-understand way
• Ability to think, plan, and execute autonomously
• Experience with planning, prioritization, and attention to detail
• Efficient collaboration and listening skills; building upon a wide network, sparking great ideas, gathering, and incorporating feedback from multiple people and groups

Preferred Qualifications:

• MBA, MPH, or MPP in Business Administration, Health Care Management, or Public Policy
• Five (5) years of project/program management experience; able to manage multiple projects and deliverables simultaneously across workgroups and stakeholders
• Five (5) years of experience in change management and process improvement techniques; ability to motivate yourself and others to take on new challenges
• Knowledge of accrediting/regulatory body requirements

Duties and Responsibilities:

• Creates and leads HR Compliance Programs that are linked through common departmental or organizational goals and strategies including those related to Licensure and Certification
• Partners with SJRMC Compliance to ensure perpetual survey-readiness
• Partners with HRIS and Learning & Development to build and maintain HR Compliance Technology Infrastructure
• Partners with Talent Acquisition and HR Operations to ensure onboarding workflow and technology reliably gathers all new hire record requirements
• Partners with Learning & Development and HR Operations leadership to optimize learning assignments that meet regulatory requirements
• Partners with HR Business Partners to manage ER incidents
• Performs internal investigations
• Performs Exit Interviews (in concert with Stay Interviews)
• Articulates vision, goals, and objectives for all HR Compliance Programs (i.e., manages strategic projects and ensures deliverables are aligned with the organization’s strategy)
• Manages the execution of strategies through program design and implementation, ensuring strategic alignment with the Senior Leadership Team
• Partners with stakeholders to build cross functional strategy and implementation teams; facilitates identification of program scope, manages associated project implementation, communicates progress to HR Leadership Team and Senior Leadership Team, and drives timely execution to obtain desired results
• Identify and manage risks associated with individual projects and overall program development and implement mitigation strategies to remove barriers
• Develops effective communication strategies to facilitate initiative rollout
• Ensures change management feasibility, plan, and implement accordingly
• Develops collaborative relationships with key stakeholders and other consulting resources to help drive and lead cross functional project efforts
• Updates key stakeholders of initiative progress, challenges, and barriers
• Develops and enforces policies and procedures for operational efficiency and quality
• Facilitates the Senior Leadership Team’s decision making by analyzing strategic alternatives and developing recommendations
• Escalates Compliance Program issues, risks, or other appropriate information to HR Leadership Team or Senior Leadership Teams as appropriate
• Manages multiple projects and assignments; assemble project teams, collaborate on responsibilities, develop project schedules, and determine resources needed to achieve milestones and overall objectives/outcomes
• Collaborates with the Compliance Department to implement transparent policies and procedures to define compliance controls within CWE Departments
• Provides timely and accurate guidance to all CWE Departments on compliance matters; to ensure compliance with all policies and procedures
• Evaluates and improves CWE systems, processes, and interactions between CWE and SJRMC Departments
• Acts as a liaison between CWE and regulatory agencies, ensuring seamless communication and response to external audits and/or investigations involving regulatory and compliance matters
• Contributes to project teams, assigning and monitoring work, and providing guidance and leadership
• Educates and collaborates with CWE Departments to identify innovation opportunities and adopts improvement actions
• Analyzes compliance data to identify trends and risks; periodically reports to HR Leadership Team on metrics and trends
• Responsible for researching best practices and creating and/or revising HR Compliance policies and procedures in conjunction with key stakeholders; to align with regulatory requirements, industry benchmarks, and programmatic functions
• Participates in workgroups and provides advice related to HR Compliance requirements
• Supports the CHRO in preparing reports and updates for the Board of Directors, Senior Leadership Team, SJRMC/SJHP Leadership Team, and HR Leadership Team
• Manages all San Juan Regional Medical Center (SJRMC) and San Juan Health Partners (SJHP) federal and state labor law posters (including all NM and CO clinics)

Physical Demands and Environmental Work Conditions:

• Prolonged periods of sitting at a desk and working on a computer
• Occasional irregular work hours (to meet the needs of SJRMC)
• Must be able to lift twenty-five (25) pounds
• Occasional: lifting, carrying, reaching, bending, pushing, pulling, and stooping
• Must be able to: talk (ordinary and conversations), hear (ordinary and conversations), and see (acuity: near and far, depth perception, and color vision)

Position Title:

Project Manager, Strategy

Department:

Marketing & PR

Job Description:

General Description:

Under limited supervision, provides project management support assigned by the OUH Strategic Planning team for strategic initiatives.

Essential Responsibilities:

•  Creates project plans, tracks milestones, and coordinates resources for strategic initiatives.
•  Incorporates data analytics from a variety of sources to guide process and support findings.
•  Develops and maintains appropriate reports to ensure consistent tracking of project status.
•  Coordinates meetings and manages communication plans assuring appropriate   stakeholders are involved and well-informed about projects impacting their respective areas.
•  Utilizes project management tools that provide transparency and accountability in tracking outcomes and project status.
• Fosters alignment and collaboration of key stakeholders across the organization.
• Creates operational and implementation plans for strategic initiatives.
• Performs analysis and quantifies financial impact of assigned projects.
• Assists in the creation of business plans and associated financial analyses.
•  Ensures planned deliverables align with OU Health’s strategic priorities.
•  Performs other duties as assigned.

Minimum Qualifications:

Education: Bachelor’s degree in Finance, Business Administration, Management, or other related field required; Master’s degree preferred.

Experience: At least three (3) years related experience in a healthcare setting with a Bachelor’s degree (or one (1) year with a Master’s degree). Strong preference given to candidates with operational and financial experience. Proven experience in project organization and implementation.

License(s)/Certification(s)/Registration(s) Required: None required, PMP preferred.

Knowledge, Skills and Abilities: 

Excellent verbal and writing skills to include interpersonal communication. Ability to manage multiple projects at a time under limited direct supervision. Strong technical skills and above average understanding of healthcare operations. Above average understanding of healthcare data analytics.

Current OU Health Employees - Please click HERE to login.

OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

Brand:

Bagel Brands

At Bagel Brands (Einstein Bros. Bagels, Bruegger’s Bagels & Noah’s NY Bagels) we believe in the bagel and how it has the unique ability to bring people together. Our team has a standard set of values and behaviors that allow us to spread a little more joy and happiness in the world.  They let us laugh, smile, and enjoy each other’s company a little more. These are the behaviors that guide how we work, how we treat each other, and how we treat our guests. We believe that there is no better way to make someone’s day than with a warm, fresh-baked bagel and a heart-felt good morning.

Bagel Brands is currently searching for a Associate Manager of Digital Marketing to join our Brand Marketing team! The Associate Manager, Digital Marketing is a key contributor in the digital and website marketing efforts for all four Bagel Brands

We offer full benefits (Medical, dental, vision, HSA/FSA, disability, life insurance), bonus eligibility, 401k+ company match, self-managed PTO, tuition reimbursement, adoption assistance, EAP, and more! This position is a hybrid remote position (our corporate office located at I-25 & Colorado Blvd. in Denver). We are targeting $70,000-$80,000 base salary with annual 10% bonus potential.

Position Mission:

This individual leads the day-to-day management of our guest-facing websites & online listings across our brand portfolio in support of increasing our overall digital presence and sales. They will be the primary owner for company, franchise, & license bakery listings, managing through opportunities for accuracy, improving listing reach, and simplifying the guest journey from search to checkout. They will also assist the Senior Manager, Website & eCommerce in executing our strategy and vision for Bagel Brands digital marketing, including ensuring accurate, aligned, & optimized journeys across the digital ecosystem, leveraging best-in-class SEO, supporting all webpage management and updates, and mapping customer journey flows for new and current Bagel Brand customers.

This individual will need strong analytical and reporting skills, to bring forward opportunities to Marketing Leadership team that can drive increased traffic & transactions across our brand’s digital ecosystem.  

Responsibilities Include, but are not limited to:

Digital / Website / eCommerce

• Own management of all company, franchise, & license digital listings, leveraging current listing aggregation software, to ensure accuracy, alignment with business priorities & objectives, and to garner maximum audience reach.

• Lead New Store Opening (NSO) digital owned-channel support, including creation of online listings, development of NSO supporting web pages, and SEO in support of driving strong sales results upon opening.

• Lead relationship with Listing & SEO agencies to ensure effective & efficient use of all contractual agreements and resources.

• Drive digital sales through improving search rankings by implementing On/Off Page SEO best-practices including, but not limited to: updating alt tags, keyword research, adding SEO components into Word Press, conducting A/B testing, SEO competitor audits, and performing updates on existing website pages.

• Ensure consistent and accurate management of all digital menu spaces, including  Online Ordering platforms, Website, App & 3rd Party Delivery menus, including being the primary point-of-contact Menu Merchandizing team.

• Lead continual implementation of ADA compliance standards & fixes to WCAG 2.0 AA standard.

• Be a part of the team that’s counted on to be the experts in utilizing and driving digital marketing efforts that result in Bagel Brand’s continued success in growing this area.

• Support the Senior Director of Website & eCommerce on day-to-day operations and management of all 4 Bagel Brands digital and app programs including:

• Assist with all aspects of digital marketing ensuring successful achievement of all key performance indicators.  This includes new customer acquisition, conversion and retention for all digital channels including desktop, mobile web and our rapidly growing mobile apps across search, display, app, and web.

• Monitor & optimize websites for traffic and transaction growth YoY.

• Work closely with marketing team to ensure active promotions and campaigns are represented digitally up to brand & ADA standards.

• Execute best-practices across the brand portfolio digital ecosystem to increase overall digital sales growth.

• Support future eCommerce channel launches across brand portfolio.

• Develop & deliver reporting that facilitates guest-forward insights that can be leveraged to drive digital transactions.

• Collaborate with Marketing and IT teams to redesign, update, and optimize the content for better traffic and customer experience leading to conversion and incremental revenue.

• Keep up with the rapidly evolving technologies and capabilities within the digital and social media marketing worlds.

• Assist with recommending changes as required based on ongoing monitoring of performance.

Reporting and Analytics

• Support the analytical framework that measures and tracks our performance including selection of marketing tools.

• Work with the data science team to build and monitor tracking mechanisms for digital marketing performance.

• Create overview decks and materials to provide updated performance on digital sales campaigns and evergreen executions.

Required Knowledge, Skills & Abilities:

Education / Training / Experience:

• Required:

  • Bachelor's or associate degree in marketing, Finance, Business Administration or related field.

  • Minimum 2 years of recent experience in digital marketing.

• Project management experience and ability to manage multiple projects at one time.

• Experience working at or with a digital agency and creative teams and utilizing project management tools.

• Multi-unit retail experience required, restaurant experience strongly preferred.

• Experience with Search Engine Optimization (SEO), including Keyword Optimization and On/Off Page SEO.

• Experience with Google Products, including Google My Business & Google Analytics (GA4).

• Experience with Word Press and a Listing Management Platform, preferably Yext.

• Experience with HTML and/or JavaScript coding experience a plus.

• Knowledge regarding ADA guidelines for digital-enabled guest experiences.

• Detail-oriented; guest-oriented.

• Ability to work in fast-paced, deadline-driven environment.

Address: | 1720 S Bellaire St. Skybox , Denver, Colorado 80222 |

Compensation Range:

Annual Salary: $70,000.00 - $80,000.00 (depending on experience and location)

The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Coffee & Bagel Brands reserve the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Bagel Brands is committed to providing equal employment opportunity, and fair treatment in employment without regard to race, ethnicity, color, religion, gender/gender identity or expression, sexual orientation, age, national origin or ancestry, physical or mental disability, military status or any other basis in protected by applicable federal, state and local law. Bagel Brands makes employment decisions based solely on qualifications for the position.