We have an immediate opening for an energetic, self-motivated, results driven, customer service oriented, Senior Linux Server Administrator to join our growing Infrastructure Services Server Management Team. To thrive in this role, you should be a natural problem solver, have a strong sense of ownership and excellent communication skills. This is an on-site position in our Ho Chi Minh City, Vietnam office. The candidate filling this role will share on-call duties with other members of the team.
JOB DESCRIPTION
The Senior Linux Server Administrator shares responsibility for all Linux servers in the enterprise. This individual ensures that servers are running efficiently by performing upgrade and maintenance tasks, resolving technical problems, overseeing their performance levels, ensuring security, and developing new system structures, when necessary, in both on-premise and cloud environments. They work with other members of the server and network teams as well as the application teams to ensure their smooth functioning. While this role will work primarily with Linux servers, it is possible they will interact with other types of technologies and applications including Windows, Macintosh, mobile devices, and cloud services. Server administrators install, configure, and maintain various types of hardware and software, which often involves managing access, carrying out backup and recovery functions, and monitoring the performance of servers. They administer and maintain system and service accounts. They take part in the design, architecture, implementation, and maintenance of technology projects. Server administrators must have the ability to troubleshoot hardware, software, network, and application issues on servers and other related devices. Server Administrators often work with other teams in the organization to evaluate their technology needs, administer the network environment, set up workstations, maintain configuration management databases, follow, and maintain policies and procedures, and document them to maintain applicability. Server administrators must have adequate knowledge of many types of server-based business applications. As technical professionals, they must also remain aware of the latest developments to understand how to work with new technologies. This candidate must learn and understand business client functions and requirements, determine the appropriate technical tool to address business needs, participate in special projects, and perform other duties as assigned. The candidate filling this role will share on-call duties with other members of the team, including nights, weekends, and holidays.
RESPONSIBILITIES
- Install, Test, and maintain server operating systems, software, patches, upgrades, applications, tools, and/or hardware, ensuring optimal performance, security, and reliability.
- Provide senior level Tier 2 and above technical infrastructure support services for issues elevated from the Helpdesk and other Technical Services groups. Diagnose and solve problems, availability interruptions, and other issues.
- Implement IT infrastructure projects with IT and client team members. Communicate with team to keep them apprised of status and issues.
- Create/update documentation, including project plans, installation procedures, and troubleshooting tips. Create diagrams, including technical topology diagrams.
- Manage and maintain backup and restore solutions, ensuring data integrity and disaster recovery readiness.
- Identify opportunities to improve system and applications performance (e.g., automating manual tasks).
- Test and evaluate IT vendor products.
- Set up and manage file sharing services, permissions, and access control lists (ACLs) to ensure efficient data storage and access for users.
- Provide application support for enterprise application teams, including Apache and MySQL servers, among many others.
- Support remote access and administration of servers, including remote desktop services, remote installation, scripting, management solutions.
- Implement security best practices and compliance policies to protect server infrastructure and sensitive data.
- Support patch management processes to keep all servers up to date with the latest security patches and updates.
- Participate in on-call rotation for after-hours support and emergencies. Share 24/7 operational support, troubleshoot server-related issues, and perform routine maintenance tasks such as patching and updates.