Job Description:
This position supports the department and allows the Apprentice to gain an understanding of the Client Field Services team for desktop computer & laptop support. The work experience and projects are typically under general supervision of one or more subject matter experts and support Intermountain’s operations, mission, vision and values.
Paid: $16.50/hr - 40 hours/week - temporary for up to 1 year.
Job Description
1. Participates and is involved in a variety of projects that support the needs of the department / facility: Works with the members of the team to identify solutions and perform tasks that accomplish individual and team goals.
2. Attends team / department meetings and actively participate / take on opportunities to share knowledge and skills that are pertinent to the meeting.
3. Gains knowledge of the department’s / facilities functions: May job shadow various roles within the department in order to understand their role in the organization.
4. Works with other members of the department / facility to accomplish assigned tasks.
5. Helps with review and completion of incident tickets assigned to the department.
6. Project Assistance: May be assigned one or more specific projects during the Apprenticeship. Demonstrates an understanding of the process and accountability for the results / outcomes. Works independently or as a member of a team to accomplish the tasks necessary to successfully complete the project. Involves others when needed in a timely manner and work to meet project timelines.
7. Provides staff operational / clerical support to the department / facility as needed.
This position is temporary by nature, lasting less than 12 months. Temporary positions are not eligible for Intermountain’s benefits programs, PTO accrual or paid holidays.
Minimum Qualifications
Demonstrated knowledge of basic computer hardware (pc, mouse, monitor, keyboard).
Valid driver's license. (Position may often require individual to travel between facilities to provide support)
Strong written and oral communication skills and the ability to present ideas in user-friendly language.
Self-motivated and directed with the ability to effectively prioritize and execute tasks in a high-pressure environment.
Strong customer service orientation with a keen attention to detail.
Experience using word processing, spreadsheet, database, internet and e-mail and scheduling applications.
Experience in a role requiring effective verbal, written and interpersonal communication skills.
Physical Requirements:
Speaking, hearing / listening, seeing, manual dexterity.
Anticipated job posting close date:
03/19/2024
Location:
Primary Childrens Hospital
Work City:
Salt Lake City
Work State:
Utah
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$16.67 - $23.32
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.