Total 2,784 Senior Executive public relations officer job vacancies in Malaysia

This opportunity suits a corporate communications Account Executive looking for their next challenge.

In an era where digital innovation is paramount, The Opportunity Hub UK is delighted to announce a vacancy for a Senior Account Executive on behalf of a distinguished Public Relations and Digital Marketing Consultancy located in the vibrant core of London. This consultancy, renowned for its strategic acumen and digital savvy, seeks a proficient individual with at least two years of experience within a corporate communication agency in the UK, specialising in media relations.

This consultancy stands at the forefront of digital and social media trends, offering its clients unparalleled insights and strategies to enhance their digital footprints. Through meticulous social media monitoring and advanced analytics, the firm ensures its clients' online narratives are both compelling and impactful. The role of Senior Account Executive is integral to this process, encompassing a wide range of responsibilities from managing media relations to overseeing various aspects of clients' digital presence.

Here's what you'll be doing:

- Conducting research and managing media data.
- Assisting client teams with account management.
- Crafting detailed reports on activities and outcomes.
- Engaging with the media regarding upcoming features, reports, and surveys.
- Monitoring social media channels.
- Managing Twitter feeds and LinkedIn profiles for clients.
- Enhancing clients' online visibility and supporting Search Engine Optimisation (SEO) initiatives.

Here are the skills you'll need:

- A degree with a 2.1 classification or higher from a reputable university, preferably in subjects like Economics, Finance, Business, English, History, Communications/Media, or Politics.
- Deep understanding of the financial and professional services sectors.
- Exceptional writing capabilities for creating media content across various platforms.
- Keen insight into media, social, and economic trends, and their influence on client operations.
- Unwavering integrity in professional tasks.
- The drive to advance swiftly within the consultancy.
- The ability to lead proactively within a team and support account activities.

Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.

Here are the benefits of this job:

- Engagement with a consultancy at the cutting edge of the digital and social media landscape.
- Collaboration with a team of industry experts.
- Opportunities for professional growth in a dynamic and challenging environment.
- A significant role in enhancing clients' digital presence and reputation.
- A competitive salary ranging from £35,000 to £40,000, based on experience.

Embarking on a career within the Public Relations and Digital Marketing sector offers unparalleled opportunities for growth and impact. This role not only positions you at the helm of digital innovation but also allows you to work across various industries, shaping the way brands interact with their audiences. With the evolving digital landscape, your work will be at the core of client strategies, making a tangible difference in their market presence. If you possess a keen interest in media relations and a passion for digital and social media, this is your opportunity to contribute to a premier consultancy and advance your career in an exhilarating field.

COMPANY DESCRIPTION

The Salvation Army has been touching lives in Singapore since 1935 and we remain committed in serving the underprivileged in the community without discrimination. To us, every life is precious and we actively help those in need regardless of age, race or religion.

We are looking out for committed & passionate individuals who are eager to make a difference to the society to join our organisation.

RESPONSIBILITIES

Events management and Marketing Coms

• Assist in creating publicity
• Planning, conceptualization and roll out of events for TSA HQ and partners (where necessary) and volunteers
• Sourcing and liaising with key event stakeholders and speakers
• Co-ordinating all logistical requirements
• Execute event communications plan for pre, actual, and post event
• Analytics for event performance metrics

Volunteer Management

• Arrange recruitment and selection activities for volunteers.
• Market volunteer activities to increase (regular) volunteers by 10% each year
• Perform reactivation and reignition activities for passive volunteers.
• Carry out risk management measures for volunteers with the programme team.
• Design volunteer policies and processes and review existing ones.
• Conduct needs analyses and regular surveys\ for volunteer programmes.
• Conduct volunteer recognition and engagement activities.
• Conduct volunteer training programmes.
• Develop regular volunteers, especially amongst active seniors
• Ensure volunteer policies and processes are followed in programmes.
• Maintain engagement with key stakeholders and volunteers through various platforms.
• Maintain relationships with grassroots and community service organisations for volunteer recruitment.
• Maintain volunteer database and training records.
• Match volunteers to appropriate initiatives and programmes across our centres.
• Manage and nurture new and existing corporate CSR and ESG partnerships.
• Work with social service organisations, community stakeholders, corporate partners and agencies to develop volunteer programmes.
• You might be required to perform other ad-hoc tasks to support the team relating to marketing communications if the situation arises.
• Given the nature of the role, you might be required to work on weekends (fortnightly) to support various events for both HQ and centres.

QUALIFICATIONS

Diploma/Bachelor's degree (or related experience) in Public Relations, Communications, Marketing, or a related field.

Job Requirements

• Proven experience in developing and implementing successful volunteer recruitment and retainment strategies
• Ability to conduct training and briefings to larges audiences
• Ability to work with educational institutions on recruitment

Competencies

• Excellent organisational and project management skills.
• Strong interpersonal and communication skills for effective collaboration.
• Demonstrated ability to work under pressure and meet tight deadlines.

OTHER INFORMATION

Working Location

Singapore District Headquarters

20 Bishan Street 22, Singapore, 579768

Working Hours

8.30am to 5.00pm, 5 day work week

Please note that your application will be sent to and reviewed by the direct employer - The Salvation Army Singapore

The role provides comprehensive communication scope in terms of consumer PR, IMC and E-Commerce marketing.

Have deep engagement with key stakeholders in the wine and spirit, beauty and athleisure industry clients

Responsibilities:

• Be the key contact point for lifestyle clients
• Handle client requests on day-to-day account deliverables, including client servicing, third party liaison, proposal, on-site support, etc
• Under guidance of supervisor, develop integrated communications plans for clients, including brainstorming, researching, key message development, and assisting in new business proposals
• Monitor progress on projects: keep client, internal team and third parties informed the entire way
• Create engaging content including newsletter copy, social posts, media releases, messaging
• Manage research of clients’ businesses and industries to maintain detailed knowledge base
• Identify industry and media narrative trends, and create content on such themes
• Guide Account Executives and Interns on projects

Requirements:

• 2-4 years of experience in fashion, wine & spirits, lifestyle communications in an agency setting
• Skilled in English copywriting, lifestyle/fashion style preferred
• Proficient in written and spoken English is a must; Chinese is a plus
• Independent, can-do attitude
• Excellent interpersonal skills
• Strong team player, experience working with cross-functional teams.
• Ability to prioritize and multi-task

Hybrid WFH arrangement

RESPONSIBILITIES

• B2B and B2C media relations, event management, content development, account management and client counsel
• Experience in B2B, Education, G2C, cause-related and sustainability sectors a bonus
• Identify, manage and cultivate relationships with key target media and influencers to proactively collaborate on content
• Independent and lead 70% of day-to-day communications on projects
• Maintain clear and consistent communications between clients and team members
• Develop integrated communications plans for clients, including brainstorming, researching, key message development and assisting in new business proposals
• Develop and execute basic internal communications campaigns, including recommending messaging, content angles and channels for placement
• Liaise with media to drive long-term brand communication
• Identify industry and media narrative trends and create content on such themes
• Coordinate with clients and other communications departments or vendors (i.e., graphic designers, brand management agencies) to develop and complete communications plans
• Attend networking events to increase growth in new business
• Guide Account Executives and Interns on projects

REQUIREMENTS

• Bachelor’s Degree in Public Relations, Marketing, or related discipline
• 2 – 4 years of industry experience in communications, Public Relations and/or Digital
• Experience working with cross-functional teams
• Great writing skills

Hybrid WFH

- Degree holder
- Minimum 3 years working experience in Beauty and Wellness industries
- Proficient in MS Office (Words, Excel, PowerPoint and etc.)
- Excellent communication and interpersonal skills
- Good team player with an ability to work both independently and collaboratively
- knowledge and fluency in Japanese Language, and understanding of Japanese culture are advantageous

- Responsible and honest are MUST

• Efficiently, courteously and expediently welcome, handle, check in, check out and bid farewell for all VIP lounge guests ensuring their comfort and satisfaction, adhering by the hotel standards required.
• Efficiently and courteously provide cashiering-related services and foreign exchange.
• Adhere to all credit procedures and accounting procedures as they pertain to the registration process.
• Efficiently and courteously provide information and assistance and maintain excellent relations at all times.
• To handle all keys, mail, telexes, messages and any other items for guest as requested.
• To assign rooms and prepare keys/folders for all arriving guests.
• Maintain good guest relations with in-house guests at all times.
• o contribute in developing the hotel’s Guest History system by obtaining relevant details and inputting them into the hotel information system.
• Efficiently and courteously provide Food & Beverage related services ensuring guests’ comfort and satisfaction, adhering by the hotel standard required.
• Perform other duties related or unrelated to VIP lounge or as assigned by Manager.

Roles and Responsibilities:

• Organising publicity campaigns
• Developing and implementing public relations strategies
• Creating content for public relations campaigns, including press releases, social media posts, presentations and working closely with the marketing personnel.
• Disseminating information to the media and working with traditional and digital publications to improve organisational reputation
• Engaging customers and the public to cultivate a robust relationship
• Supervising and taking part in promotional events, such as press conferences, tours, exhibitions and visits
• Managing the public relations and communications budget
• Recruiting, training and onboarding public relations staff
• Performing relevant market research to gauge the mood of the audience
• Engaging with the audience and public across multiple digital and traditional information channels
• Granting interviews, delivering presentations and answering questions from the media and the public about specific issues or new campaigns or promotions
• Working with the management to set public relations objectives and how to achieve them

Requirements:

• Min Degree and above in the public relation field
• Good interpersonal skills as this job requires you to communicate clearly across various channel
• Ambitious and able to think on your feet whenever there's any issues
• Canva, photoshop and any other video editing softwares
• Ability to work on a tight timeline

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

NIE invites suitable candidates to join the Public, International & Alumni Relations (PIAR) department as an Executive.

Responsibilities

• This is a 360 role which includes supporting the media and marketing communications effort of the Institute.
• Ideate, plan and execute of NIE’s social content calendar, including organic and paid campaigns.
• Ensure brand consistency and content accuracy on all marketing platforms.
• Day-to-day management of the Institute’s social media brand accounts and communities.
• Review, assess and monitor the efficiency of online marketing and communications strategies.
• Manage creative briefs and all stakeholders for digital campaigns, still and video productions with tight deadlines.
• To support the media team to pitch interesting story ideas to increase NIE’s profile locally and internationally.
• Prepare campaign reports, metrices and monitor key performing indicators for media and social media engagement.
• To support the alumni team to develop and implement alumni relations strategy for engagement.
• Plan, organize and manage events by the Institute or the University.

Requirements

• A Diploma in Business, Marketing or Communications.
• A natural storyteller with excellent written and communication skills, with a flair for digital design and a passion for social media.
• Creative with a good eye for aesthetics.
• Previous agency experience with campaign experience is a plus.
• A dynamic team player who is also a self-motivator.
• Adaptable and able to multi-task in a fast-paced environment.
• Strong conceptual and analytical skills.
• Good research skills and good grasp of English.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to NIE campus. This is subject to the availability of seats.

Closing Date: 1 May 2024

We regret that only shortlisted candidates will be notified.

Weve only just begun, but what a beginning. In a once in a generation moment, weve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a role in that. A big one. We invite you to bring your boldness and stand out. You are empowered. Opportunities are plenty for those ready to accept the challenge.
This opportunity
The purpose of this role is to assist with the delivery of investor related communications to deliver a step up in disclosure quality and transparency. Reporting to the Investor Relations Manager, this role works closely with senior management and key stakeholders across the company.
Responsibilities

Development of investor communication materials, including presentations, announcements, annual
... Click here to view more detail / apply for Senior Analyst Investor Relations

Responsibilities:

• Responsible for the handling of all guest-related matters.
• Greet guests and escort guests to tables
• Coordinate the seating of guests and assign guests to tables suitable to the size of each group.
• Oversee the flow of guests in and out of the Restaurant.
• Handle all restaurant reservations (including big group booking reservations) on a day-to-day basis, in a prompt and respectful manner
• Maintain good relations with guests and manage the reception area.
• Offer menu recommendations upon request.
• Up-sell additional products when appropriate and add value to guest dining experience
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations.

Requirements:

• Enjoys delivering high quality guest service with a welcoming manner
• Loves interacting with guests and customers
• At least 1 year experience working in a restaurant or a hotel background
• Committed to serving food of the highest quality
• Good communication and interpersonal skills.
• Self-motivated, independent yet a good team player.
• Committed and highly dedicated to roles and responsibilities.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Guest Relations Executive with Conrad Hotels and Resorts is responsible for creating memorable guest experiences, by ensuring their satisfaction throughout their stay at the hotel, and making sure of the highest level of service and attention in the lobby.

What will I be doing?

As a Guest Relations Executive, you will serve on the Front Office team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Executive truly influences the first impressions of our Guests and, therefore, is responsible for performing the following tasks to the highest standards:

• Be the brand ambassador of the hotel, providing a positive “first impression” while guests walk-in to the hotel.
• Deliver the highest quality and brand service standards to consistently meet and exceed Guest expectations.
• Anticipate guests needs, handle enquiries and complaints, promptly and efficiently.
• Create a positive work environment by maintaining the highest level of ethics and integrity consistent with applicable HILTON and Conrad Singapore Orchard guidelines.
• Command a presence of respect and humility; demonstrating the ability to motivate and readily communicate expectations and follow up with TMs across department in the hotel.
• Ensuring self is well groomed at all time. Luxury in self-image and service delivery is to be applied at all time.
• Works with CRM systems to ensure that customer feedback is properly logged, monitored and addressed.
• Making sure SALT Score is always above target with Overall Experience meets MTD/YTD Target.
• To be able to empower one’s self to make bold and quick decisions that is aligned with meeting guests expectations across departments.
• Welcoming and greeting guests in the Lobby, ensuring Guests feels welcome and delivering the WOW service to every guests handled.
• Delight guests through friendly and proficient service, ensuring repeat business through personalized, efficient service
• Involving in the Conrad Experience for guests celebrating moments with us.
• Investigate and resolve customer complaints in person, on the phone, and via mail.
• Going through Daily VIP Reports and ensuring VIPs are greeted and send off well. All information are to be shared with relevant department.
• Ensuring the lobby is kept clean all the time, guests are properly handled in queue and a smooth check in and check out process.
• To be aware of daily Events and its VIP Guests arrival.
• Serve your role and Team in an environmentally conscious manner
• Develop a close and harmonious working relationship with all the other departments in the hotel, while maintaining good communication with other hotel departments to assist with guests' needs.
• Have complete knowledge of Hilton hotel SOPs and local policies.
• Leverage on Artificial Intelligence (AI) / technology such as Kipsu, SALT and Synergy to proactively meet customers’ needs while shape culture and processes for innovation and continuous improvement
• Knowledgeable on all facts on hotel products, including room types, room rates, relative features and facilities, Food & Beverage outlets and the Executive Lounge.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice

What are we looking for?

A Guest Relations Executive serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 5 years of previous experience in customer service supervisory or similar level
• Calm, efficient, resourceful and organised
• Excellent interpersonal communication skills
• Excellent grooming standards
• A passion and commitment to delivering exceptional levels of Guest service
• Ability to listen and respond to demanding Guest needs
• Accountable and resilient
• Ability to work under pressure
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in Guest Relations or Front Office in a managerial role in a luxury hotel environment
• Multi-lingual
• A degree or diploma in Hotel Management or equivalent

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Responsibilities

• Oversee the Customer Relations Centre for few developments
• Planning and organizing tasks prior to vacant possession
• Prepare necessary drawings and plans to be included in vacant possession pack
• Liaise with HQ & Vendor in setting up defect management system
• Liaise with state and local regulatory agencies when required
• Provide guidance to the team on handling customers
• Ensure high level of engagement with the customers by seeking solutions
• To attend and monitor all enquiries and complaints via phone calls, email, walk in and accordingly and solved within stipulated time.
• To resolve product or service problem by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.
• To prepare, compile and provide update report
• To keep records of customer interaction, recording details of inquiries, complaints & comments as well as actions taken.
• To contact customers via email or phone calls in order to respond to complaints or to notify them of investigation results.
• Liaise with project team and contractors on rectification works
• Attend meetings pertaining to issues on defects
• Prepare reply letter to relevant parties when needed
• Maintain good relationship between sales person, customers and internal support team.
• Filing and keep track of documents.
• Ad-Hoc task assigned by superior.

Requirements

• At least 5 year(s) of working experience in customer service/property related industry
• Independent, pro-active, result-driven, customer oriented with good communication skills.
• Knowledge of Housing Development Act (HDA), Strata Title Act and Building & Common Property Act will be an added advantage.
• Strong communication skills in English and Bahasa Malaysia
• Possess leadership qualities and able to work as a team
• Possess a positive attitude, ability to organize, plan, meet deadlines and work well under pressure
• Extensive experience in managing strata landed, strata high-rise, mixed development, and non-strata development.
• Familiar with work scheduling / planning and good in report and letter writing

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Alliance Airlines, Australia's leading charter airline, is experiencing significant growth and we are actively seeking an experienced Senior Employee Relations Partner to join our team. This role offers a unique opportunity to contribute to our success and be part of a dynamic team dedicated to excellence in aviation.
About the Opportunity
This newly created position will report directly to the Head of HR and will be responsible for the advisory function which supports all business areas on matters related to Employee Relations (ER). As a specialised member of the wider HR team, the Senior ER Partner will collaborate closely with operational teams to deliver end-to-end support regarding grievances, investigations, performance management, disciplinary action and general ER/IR compliance. Key Responsibilities
The Senior Employee Relations Partner is responsible for but not limited to:

Managing workplace grievances, including coaching managers through performance management processes and

... Click here to view more detail / apply for Senior Employee Relations Partner