Total 573 human resources job vacancies in Customer Service category in Malaysia

Work Location: North

Working Hours: Monday to Friday 8.30am – 6pm

Working Period: Immediate (3 – 6 Months)

Hourly Pay: $11.50/hr

Responsibilities:

• Handle correspondences via emails or hardcopy letters
• Perform general administrative duties such as data entry, photocopying and filing
• Any other adhoc administrative duties as assigned

Requirements:

• Minimum GCE ‘A’ Level and above
• Proficient in English
• Able to work independently and an excellent team player who is task-orientated
• Possess initiative and positive attitude
• Proficient in Microsoft Office and has Good Excel Skills
• Must be able to commit for at least 3 Months and above

Interested candidates, please forward a copy of your resume to: vivien.khaw@tg-hr.com

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Working Location: Tampines Central

Working Hours: Monday to Friday 8.30am – 5.30pm

Hourly Pay: $11.50/hr

Work Period: Immediate till end May 2024 (subject to further extension based on performance)

No Prior Experience Required

Responsibilities:

• Manage and assist with incoming enquiries from customers
• NO SALES INVOLVED
• TRAINING WILL BE PROVIDED

Requirements:

• GCE O Level and above
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: vivien.khaw@tg-hr.com

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

• Working Location: Bishan Central
• Hourly Rate: $11.50 per hour
• Able to commit immediately till end May 2024 (subject to extension)
• Office Hours

Responsibilities:

• Render assistance to customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: vivien.khaw@tg-hr.com

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Your Role

We are looking for an experienced Accounts Assistant to manage the full set (AP, AR, GL) daily accounting activities.

What Will You Do

• Assist in full set account activities.
• Assist in data entry of receipts and customer invoices in accounting system
• Handle Bank reconciliation
• Preparation of AR/AP supporting schedules
• To prepare suppliers payment.
• To investigate and solve invoices dispute.
• To handle petty cash claims.
• Any other ad-hoc responsibilities assigned by the management

Requirement

• At least LCCI Higher Accounting or Diploma in Accounting or similar
• Must have at least 4-5 years experience
• Good knowledge of Microsoft application especially in Excel
• Able to work under pressure and meet deadlines
• Independent with excellent leadership skill neat, organized and meticulous

This advertisement is for the recruiting position of Operations Support Officers.

If successfully selected, you will be seconded to a MOE Secondary School located in Jurong West.

Contract Period: From 1 1 Jun 2024 to 31 Dec 2025

Personnel will be working in alternate week shifts:

Morning Shift:

• Mondays to Thursdays: 6.00am to 3.15 pm, inclusive of 45-minute lunch break
• Fridays: 6.00am to 2.45pm, inclusive of 45-minute lunch break

Afternoon Shift:

• Mondays to Thursdays: 9.15am to 6.30 pm, inclusive of 45-minute lunch break
• Fridays: 9.45am to 6.30pm, inclusive of 45-minute lunch break
• Services not required on Saturdays, Sunday and gazette public holidays.

The Services required are set out as follows:

• Maintaining the general cleanliness of equipment and the workplace.
• Providing logistical support for school events and activities, including transporting and arranging furniture and equipment
• Simp administrative and office work
• Assisting with the cleaning and preparation of equipment, apparatus and substances for science laboratory lessons
• When scheduled to work on morning shift, assist in traffic marshaling in the morning when students report to school
• Any other assigned duties e.g escorting contractors and vendors for servicing work when needed

Applicants should have an acceptable level of fitness and resilience to be able to perform the role effectively.

The Personnel shall minimally have the following qualifications, experience and skills:

• PSLE
• Good team-player
• Some experience in working in school environment

- 1 year Contract (Non-renewable)

- Mon to Fri. From: 8.30am to 6pm

- Near Outram Park MRT

- Up to $3600 (depend on experience)

Responsibilities & Duties:

• Support the training and development programmes of the Nursing departments.
• Assist with the planning, initiating and implementing of the programmes, and are expected to manage the training courses and monitor the statistics.
• Assist in the coordination and recruitment of the trainees and student nurses.
• Handling patients’ enquiries and other duties as assigned by your supervisor.

Working Hours:

• Mon to Fri, 8.30am to 6pm

Period:

• 1 year Contract (Non-renewable)

Salary:

• Up to $3600 (depend on experience)

Location:

• Near Outram Park MRT

Candidate Requirement:

• Diploma in any discipline with at least 2 years’ administrative experience
• Proficient in Microsoft Office applications
• A team player with strong organisational, analytical and communication skills

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

Jen@successhrc.com.sg (Reg No: R23114826)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Environmental Resources Management (ERM) is a leading global provider of environmental, health, safety, risk, and social consulting services.  ERM is committed to providing a service that is consistent, professional and of the highest quality to create value for our clients.

The business of “sustainability" reflects what we do to support our clients as they strive to attain their business goals. Sustainability and business are now inextricably linked and as an expert in sustainability, we play a role in helping companies achieve their objectives with an understanding of how this impacts wider society and the environment. All staff in ERM at all levels are passionate about the environment and delivering sustainable solutions for the world’s leading organisations and this leads to a great working environment that is both challenging and rewarding.

ERM is committed to providing a service that is consistent, professional and of the highest quality to create value for our clients. Over the past five years we have worked for more than 50 percent of the Global Fortune 500 delivering innovative solutions for business and selected government clients helping them understand and manage the sustainability challenges that the world is increasingly facing.

Our EMEA region is hiring a 1st line Support Technician to meet the demand of growth within the organisation.  They will provide support to our Global workforce encompassing 40 Countries with 160 offices and over 7,500 staff members covering the entire spectrum of consulting services offered by ERM.  This role is based in ERM’s KL office.

The culture at ERM is hardworking and very team-oriented.  Most of the projects undertaken by ERM consultants are deadline driven so the Service Desk queries need to be resolved within a tight timescale and therefore, the position requires someone who is good at prioritizing, multitasking, and passionate about providing service and support. Our aim is to respond and resolve queries with a high degree of customer service as quickly as possible.

The role coordinates fulfilment of requests to maintain high levels of satisfaction with IT services. Technicians are responsible for all activities to respond to Complexity 1 requests and incidents.
Providing a single point of contact and end-to-end responsibility to ensure submitted requests have been processed via ticketing system and via Phone calls.

Providing initial triage, resolve or determine which IT resources should be engaged to fulfil them. Escalating service requests in line with established service level targets ensuring tickets are appropriately logged.

This position will utilize IT Service Management (ITSM) best practices such as ITIL to ensure new and existing services offered by IT are thoroughly understood, and operating successfully towards OLA and SLA targets 

Main Duties:

• Provide support on all Complexity 1 requests via Ticketing System and Telephone
• Manage and maintain Request lifecycle through to resolution
• Provide outstanding customer service both written and verbal
• Provide support for both Incident and Service Requests
• Create and manage user accounts
• Imaging, personalisation and support of ERM’s estate of Endpoints
• Installing, updating and supporting ERM’s suite of applications
• Create solutions in Knowledge Database to aid with faster access to knowledge and resolutions
• Providing onsite and remote support to all functions and areas of the business
• Organise a prioritise ticket backlog and new incoming requests

• Support the managing of IT infrastructure platform systems.
• Operations and deployment projects of infrastructure systems across on-premises and cloud.
• Provide expertise and support for Windows and Linux operating systems administration, incident resolution and maintenance
• Installation, configuration, administration, performance monitoring and tuning, capacity planning and maintenance of the systems
• Develop systems operation procedures and other infrastructure related documentation
• Manage vendor relationship to ensure vendors meet contractual obligations
• Manage infrastructure projects for upgrading the platforms or introducing new technologies and platforms to the environment.
• Provide support and liaise with external service providers on IT Infrastructure Services enhancement, development, and deployment
• Support application and infrastructure projects.
• Work with different IT teams to support operations and projects.

Job Requirements

• Degree in Computer Science / Engineering or related discipline
• Must be familiar with various types of infrastructure systems platforms, including virtualization, servers, storage, operating systems.
• Min 5 years of experience in Infrastructure operations and project deployments
• Support 24x7 systems
• Experience with one or more of the following products and platforms
• Infrastructure Virtualization (VMware)
• Operating Systems (Linux, Windows)
• Compute/Storage (SAN, NAS)
• Infrastructure Services and tools (e.g., SFTP, Active Directory, Job scheduler etc.)
• Experience with network technologies, TCP / IP, DNS, DHCP etc.
• Experience in managing IT operations teams.
• Good understanding of ITIL
• Good communication skills
• Self-motivated and have attention to detail.
• Certification in VMWare, Microsoft Windows or RedHat Linux.
• Cloud platform certifications will be an added advantage.

Pls send in your updated resume stating past experiences, reasons for leaving, current and expected salaries to resume@goldtecHRs.com

Salary: Basic $3,500 - $4,500 + transport allowance (if drive) + VB

Time: Monday - Friday (8.30am to 5.30pm)

Location: Boon Lay Way

Responsibilities:

• Manage a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts.
• Identify potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers.
• Identify potential opportunities with existing and new customers and update customers on Service Valued Added Offering.
• Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships.
• Resolve customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
• Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.
• Understand customers / Vertical Market Needs and determines pricing and selling strategies.
• Prepare and reviews contract terms and conditions.
• Present the proposal to the customer.

Requirements:

• Diploma to Bachelor's degree in engineering with at least 2 years’ relevant sales experience.
• Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.
• Ability to read, analyse, and interpret engineering documents.
• Ability to respond effectively to the most sensitive inquiries or complaints, to read and to comprehend instructions, correspondence, and memos.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Driven to delight the customer with options/offerings to meet their needs.
• Willing to learn new options/offerings and upgrade their skillset to better serve customers.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted applicants would be notified.

Dynamic Human Capital Pte Ltd | EA License No.: 12C6253

Lon Kei Hin | EA Personnel No.: R23116368

Summary:

A school receptionist manages the front desk at the General Office, greets visitors, handles inquiries be it on phone or walk-in, schedules appointments, and assists with administrative tasks to ensure the smooth operation of the school's office.

Job Description:

Provide front-line customer service at front desk (Both walk-in & phone calls)

Provide administrative support such as but not limited to:

-data entry & data collation

-handling E-mails (forwarding,receiving,sending)

-printing and photocopying of documents

- early dismissals of students and other events

Handle and tend to students who are injured, unwell and/or late

Finish any other ad-hoc tasks assigned by the School Leaders, Admin Manager & Operation Manager

Requirements:

Proficiency in Microsoft applications such as Excel,Office,Word etc. is preferred

Being oriented in customer service is an advantage

Being able to multi-task and work in a fast-paced environment is advantageous

Having good communication skills and being a team player is a plus

Having experience in childcare is also a bonus

Specifications:

Contract of 1 year

Working hours: Monday-Friday, 7:00am to 4:00pm

Woodlands Area

• Leading Asset Management Company
• Vibrant Working Environment
• AWS + Performance Bonus

Responsibilities:

• Managing day-to-day incoming and outgoing calls and maintaining of Company's telephone directory.
• Managing incoming and outgoing mails and parcels.
• Responsible for maintaining all internal meeting rooms to ensure rooms are clean & presentable.
• Receiving, informing and guiding visitors including coordination with employees and serving drinks in a professional and warm manner.
• Monitor and maintain an adequate inventory of office and pantry supplies.
• Placing orders and issuing of all admin-related Purchase Orders (POs).
• Assist with company-wide events management such as department birthdays celebration and quarterly interaction.
• Any other ad-hoc duties as assigned by the Management when required.

Requirements:

• Minimum 2-3 years of relevant front desk/office admin experience.
• Able to work independently, team player, reliable, flexible and proactive
• Pleasant, professional personal presentation and customer oriented
• Proficient knowledge of Microsoft Office application

Working Location: Raffles Place

Working Hours: Mon- Fri 8.30am - 6.00pm

Salary: Up to $3,000

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Job Descriptions:

• Extract and download a large scale of out-of-distribution datasets.
• Quantitative and qualitative data collection and analyses.
• Ensure data accuracy and integrity.
• Enhance current process with scripting or programming.
• Assist in preparing presentation slides and reports .
• Other duties and responsibilities as assigned by the RO.

Period

• 12 Months Contract

Location:

• Jurong

Working Hours:

• Mon to Thurs: 8.30am to 5.45pm
• Fri: 8.30am to 5.15pm

Salary

• up to $3,500 depending on experience

Job Requirements:

• Bachelor’s degree in computer science, software engineering, mathematics, or a related field.
• Proficient knowledge in quantitative and qualitative analysis.
• Technologically competent: able to exploit hardware and software for quantitative and qualitative data analysis.
• Proficient in programming languages such as Python.
• Proficient with using databases, dashboard using QlikSense/ Tableau.
• Excellent communication and interpersonal skills.
• Ability to work independently.
• Self-driven, resourceful and excellent team player.

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

tracy@successhrc.com.sg (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

• Tickets escalated from Service desk - Printer / Wi-Fi / Software issue / Hardware issues / CCTV.

• OEM - vendors for hardware replacement ( DELL / HP )

• Shop floor specific software basic trouble shooting.

• Manage vendor site visit for Hardware issues.

• Hardware provision for customer end users

• Help users with email activation, first time login in laptops and configure profile.

• OS Installation / Software installation for Desktop / Laptops

• Shop floor visits in case of P1 issues during shifts and on-call rotation during weekends

• Also handle VIP End Users.

• Asset Management

• L1 Network and Server troubleshooting skills

The IT Level 1 Support Role is to ensure smooth system operation and functionality so that end users can accomplish business tasks. The objective of the IT Level 1 Support Role will be to respond to support requests in a timely manner, be the initial reference point for all IT support issues, and to ensure the satisfaction of the end user, among other technical duties.

IT Level 1 Support are expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels and customers daily.

IT Level 1 Support Responsibilities:

• Provide helpdesk support to end-users through appropriate communication and responsive services
• Troubleshoot and support issues related to domain, servers, end terminals, COTS application, and network
• Prioritize incidents and service requests according to defined processes to meet defined SLAs.
• Use tools and diagnostic utilities to aid in resolving support requests.
• Document all reported incidents and service requests
• Assist and train users to improve the user experience
• Assist in the deployment of hardware for customer events at designated locations
• Support customer’s events which may require some days of shift work
• Carry out patching of firmware and cyber security patches for hardware eg servers, routers, switches, as well as COTS patches
• Install antivirus software and ensure virus definitions are up to date.

IT Level 1 Support Responsibilities:

· Minimally with Diploma in IT or with a relevant course.

Candidates with no experience are welcome to apply.

· Knowledge in Windows server OS, Linux OS in a virtual environment would be an advantage

· Knowledge in network switches/routers would be an advantage

· Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

· Pro-active, dynamic and with good analytical/conceptual thinking

· Able to work independently as well as in a team and good interpersonal skills

5 day week (need to travel to site mainly woodlands / tuas checkpoint

maestro hr

damien lee tian hong

R1106726

16C8462

• Leading Education Platform in South East Asia
• Attractive Remuneration Package

Responsibilities:

• Deliver professional customer service to hotline calls and front desk walk-ins.
• Be the first point of touch with customers.
• Handle and resolving customers enquires and feedbacks.
• Ensure that complaints are monitored and resolved.
• Able to handle emergency situations/complains appropriately should the situation arises.

Requirements:

• Diploma in all disciplines of study.
• No experience needed (Training provided)
• Candidates from Hotel / Hospitality / Retail industry preferred. Ex Cabin Crew welcome to apply too.
• Good communication skills and customer service orientated attitude
• Ability to liaise with English & Chinese speaking clients is essential.

Working Hours: 5 days work week (3 weekdays + 2 weekends)

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/L979YVW6 to upload your CV.

We regret that only short-listed candidates will be contacted shortly.