Total 791 Customer Service job vacancies in johor bahru

業務性質： Bukit Indah 外包客戶服務辦公室

工作時間：

• 週一至週五：上午 8 點至下午 5 點 / 上午 8:30 至下午 5:30 / 上午 9 點至下午 6 點
• 週六：上午 8 點 - 中午 12 點 / 上午 8:30 - 下午 1230 點 / 上午 9 點 - 下午 1 點
• 休息：週日及新加坡公共假期

班次根據營運要求而定

薪水：每月 RM3500 - 4500

工作職責

• 處理與帳單相關的一般詢問以及客戶的其他問題。
• 透過英語和國語呼入和呼出電話處理客戶的詢問
• 管道：來電、來電、電子郵件（僅用於內部溝通）

要求

• 至少 1 年客戶服務經驗
• 優先考慮具有呼叫中心經驗的候選人 - 語音和非語音
• 流利的英語和普通話兩種語言（主要要求，必須會說普通話）
• 精通微軟Office
• 可以快速打字

津貼和福利

• 佣金和獎金

Job Scope:-

Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue .
May also respond to emails, chats, or messages through various communication channels.

To exceed customers expectation in terms of customer service & accurate information.
Need to have a comprehensive understanding of the products or services offered by the company to effectively assist customers and answer their questions.

Requirements:
Min 1-year of experience in customer service in Call Centre.
Fluent in English & Mandarin language
Proficient in Microsoft Office and typing skills

Can whatspp Ms An (013-8917374) 

Perks & Benefits

• Casual dress code
• Medical insurance
• Personal leave

工作範圍：-

處理與客戶一般查詢、投訴、評論、回饋和其他問題相關的所有來電。
還可以透過各種溝通管道回覆電子郵件、聊天或訊息。

在客戶服務和準確資訊方面超越客戶的期望。
需要對公司提供的產品或服務有全面的了解，以有效地協助客戶並回答他們的問題。

要求：
至少 1 年呼叫中心客戶服務經驗。
流利的英語和普通話
精通 Microsoft Office 和打字技巧

可以whatspp 安小姐 (013-8917374)

津貼和福利

• 休閒著裝要求
• 醫療保險
• 事假

You will play a crucial role in expanding our network, fostering relationships, identifying, developing, and managing innovation partnerships and collaborations with external organisations. You are required to possess a good understanding of the healthcare landscape and strong communication and relationship-building skills. Your responsibilities include:

1. Strategic Planning: Research on industry trends, healthcare innovations, and emerging opportunities and develop a comprehensive partnerships strategy aligned with our mission and goals.
2. Partnership Development: Identify and cultivate partnerships with healthcare providers, industry players, government agencies, institutions and relevant profit and non-profit organisations. Build and maintain strong, long-term relationships with partners and stakeholders.
3. Cross-functional Collaboration: Collaborate with our internal departments, domains and stakeholders to ensure the alignment of strategies and seamless execution of partnership initiatives.
4. Administration: Exercise due diligence in the execution of partnership agreements. Lead the administrative tasks, monitor and report on the outcomes of signed innovation partnerships.
5. Process: Put in place an appropriate framework, process and operationalisation plan. These may include the creation of document templates, communications collaterals, criteria checklist, due diligence checklist and process diagrams.
6. Communications and Events: Support the execution of tasks related to the partnership. These may include running partner engagement events, organising innovation-related initiatives singly or jointly with partners and collaborators, conducting communications campaigns (physical and digital).
7. Advocacy: Represent or support the Division in industry events, conferences, and forums to promote our brand, share our vision and generate partnership opportunities.
8. Resource Management: Manage the budget, monitor expenses, and optimise resource allocation for partnership initiatives.
9. Performance Metrics: Develop and track key performance indicators (KPIs) to measure the impact and success of partnerships. Provide regular reports and insights to senior management.

Job Requirements

• Bachelor’s Degree with 6 years of relevant work experience
• Experience in strategic planning and partnerships management from the healthcare industry will be an advantage
• A strong interest in driving innovation and creating impactful change towards healthcare
• A strategic and critical thinker
• Excellent communication (verbal & written) and interpersonal skills
• Adept at handling complex, ambiguous and challenging situations and comfortable with change in a fluid environment and a growing organisation
• Ability to work both independently, with limited supervision
• Action-oriented, highly motivated and target-focused individual capable of delivering effectively under pressure and tight timelines

Job description

Part time Admin 兼职行政人员

Responsibilities:

Prepare and send invoices and Purchase Orders.

Coordination of documentation, record keeping, data management and accuracy, managing and update database.

Assist with payment collection matters.

Attend to parents' chat group and answer customer enquiries.

Admin support in company events.

Assist in other ad-hoc duties as assigned by principal.

Requirements:

Those with experience in administration, office support role or preschool environment will have an advantage

Candidate must possess at least a Secondary School/"O" Level, Diploma.

Good in MS office functions such as excel, word etc

Only those eligible to work in Singapore need apply.

Preferably bilingual in Chinese and English, as we have many Chinese speaking customers.

Excellent interpersonal and communication skills.

Strong organizational and time management skills, with the ability to multitask and prioritize tasks effectively.

Ability to work independently and as part of a team, displaying a positive and proactive attitude.

Professional and friendly demeanor with excellent customer service skills.

Near Alexandra Village.

Interested candidates kindly send your resume / expected salary to us.

Job Types: Part-time, Permanent

Pay: $10.00 - $15.00 per hour

Expected hours: 20 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Day shift
• Monday to Friday

Experience:

• admin: 1 year (Preferred)

Work Location: In person

Job Description:

• Develop and implements infrastructure maintenance management programmes to maintain buildings, equipment and grounds inclusive of appropriate schedules and procedures with a team of outsourced service partners and specialists contractors.
• Manage, schedule and budget CAPEX purchase including develop tender specifications, evaluate bids, negotiate for best prices, cashflow projection, recommend for purchase and execute project management
• Implement facility operation planning programmes to operate facilities and system in a safe and efficient manner include data analytics, evaluate and analyse the performance breakdown repair
• Coordinates new facilities development projects with contractors, in-house architects, engineers and appropriate authorities including generate and monitor cash flow, provide inspections and acceptance activities, submit and present project progress reports
• Able to maintain, enhance and implement facilities Asset management system in supporting and improving FM operations and processes by Resolve recurring system issues and propose enhancements to improve system performance and data integrity
• Perform data analytics such as identifying trends, predicting outcomes and implementing corrective actions to resolve energy wastage and issues , safety and risk management issues including prepare, submit and present investigation report.
• Implements contracted services for repairs and preventive maintenance to ensure cost consciousness. Develop quality assurance and inspection procedures to monitor vendor work quality and performance with outsourced service partners.

Requirements

• Engineering Degree and 2 years of relevant working experience. Fresh graduate is welcomed to apply.
• Working experience in healthcare facilities is an advantage.
• Knowledge in building regulations & environmental health & safety requirements pertaining to facilities management
• Team player with excellent project management, supervisory and interpersonal and communication skills
• Independent, proactive, adaptable and works well under pressure
• Proficient in Microsoft office

COMPANY DESCRIPTION

Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened.Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people with lower income and little opportunities for a formal education could be helped to realise their potential and become more competent and fulfilled persons. Through a series of early outreach initiatives, Care Corner has evolved into an organisation offering a wide range of programmes and services delivered through various social service centres located island-wide.In a bid to stay relevant to the needs of the community, Care Corner has continuously strived to offer new and innovative programmes to support those in need and the less privileged.

At Care Corner, we set out to make a difference in the lives of individuals and families every day. Our employees are our greatest asset, no matter what role we are undertaking. We offer diverse opportunities for passionate talents seeking a positive and collaborate work environment that promotes staff wellbeing and believes in staff development and growth.

Be part of an island-wide community that brings care to every corner in Singapore.

RESPONSIBILITIES

CASEWORK AND COUNSELLING

• Manage case referrals.
• Manage 30 active cases (mainly Group 2 cases) per quarter
• Conduct assessment, planning and intervention for cases.
• Conduct case conferences with partners.
• Participate in networking and case management meetings.
• Document and evaluate case outcomes.
• Develop and review appropriate intervention strategies.
• Ensure reports on cases are submitted in a timely manner.

INFORMATION AND TRIAGE

• Refer clients to appropriate agencies for further intervention.
• Part of the Intake & Triage Team to conduct intake assessments for new intakes based on the practice standards of the Code of Social Work Practice and Practice Guide.

COMMUNITY WORK

• Network with other organizations and stakeholders
• Community Needs Assessment.

GROUP WORK

• Be part of the programme team for 1 of the Group Work programmes conducted at the Family Service Centre.

Requirements:

• Degree or Graduate Diploma in Social Work
• Fresh graduates in Social Work are welcome to apply; previous experiences via internships or placements in related areas of work will be considered.
• Understanding of social work values and ethics.
• Understanding of work with vulnerable populations i.e. low-income families

QUALIFICATIONS

• Degree or Graduate Diploma in Social Work

OTHER INFORMATION

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

Please note that your application will be sent to and reviewed by the direct employer - Care Corner Singapore Ltd

Roles & Responsibilities

· Handle daily operation.

· Cashiering Duties

· Prepare and cook menu items.

. Wash and maintain the good condition of kitchen equipment

· Inspect and ensure kitchen area is clean and meet hygiene standards

. Manage inventory

. Liaise with vendor

. Overall in-charge of staff and operation.

. Ensure adequate service is provided to the consumer

Job Requirement:

· Have at least 1 year of experience in the foodservice sector

. Have prior experience in mass ordering

. Able to follow recipes to create food as instructed

· Excellent leadership and decision-making skills.

· Team player

. Able to within long working hours

· Required to work 6 days a week.

· Able to work on public holidays.

· Able to work on off day if needed.

Job Description & Requirements

Responsibilities:

• Responsible for providing courteous and efficient food & beverage services to the guests.
• To present menu, take order, suggest and recommend appropriately.
• Attend and respond to guests’ needs promptly and professionally.
• Setting up table arrangement and ensure cleanliness in the restaurant.
• To perform other duties as assigned by superior

Requirements:

• Applicants with prior relevant experience will be advantageous
• Able to perform shifts and work on weekends and Public Holidays
• Great customer service skills with a pleasant smile
• Able to work in fast-paced F&B environment with minimal supervision
• Able to start work in a short notice
• Full-time/Part-time position available

Full-time: Up to $2,500 per month; 6 working days

Benefits:

• Competitive salary package
• Attractive bonuses (for example AWS, variable bonuses and monthly sales incentives)
• Overtime payment
• Annual Increment based on yearly performance
• Great Career Progression
• Potential overseas exposure
• Medical, Dental and Company Insurance Benefits
• Staff Discounts
• Birthday Voucher
• Leave Entitlements

Part-time: $11 - $14/h

• Preferably able to commit at least 3 months
• No experience required as training will be provided

Interested candidates may send in your resume through the ‘Apply Now’ button. (Please indicate which job position you are applying for)

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

· To assist guests with check-ins & check-outs.

· To process payments & documentations.

· To provide necessary assistance to ensure guests' satisfaction.

· To answer all calls & to assist accordingly.

· To fulfill any other duties as assigned to him/her.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 30 May 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Job Description of Sales Support Executive

As a Sales Support Executive, you will be part of an international working environment where you will gain and develop in-depth know-how of the ship recycling lifecycle solutions for marine vessels.

Responsibilities

- Providing administrative support and working close relations with colleagues within Sales Team, APAC.

- Preparing proposal packages based on service offer request for APAC sales opportunities.

- Provide secretarial support for the CEO and Head of Business Development, APAC.

- Identifying the different Metizoft software solutions products and equipment sold.

- Creation of appendices (manuals, responsibility matrices, parts and working hours) for different sales exercises.

- Coordinating proposal and inputs with various internal stakeholders and Sales team and IHM team.

- Support and acting as a liaison between Sales, Business Lines and other internal functions. Performance related matters.

- Participating in customer negotiations if required.

- Maintaining Salesforce CRM and other system information that’s relevant to the support function.

- Support and attend exhibitions, seminars, external training whichever deem necessary by the company to upgrade their employee skills sets.

- Generate Monthly reporting of plans and activities

- Assisting with any other ad hoc duties assigned by the Line Manager

Requirements

- Candidate must possess a Bachelor’s degree / Diploma in Engineering, preferably in fields such as: Enviroment Engineering and Management, Marine Engineering, Finance or Sustainability.

- Fresh graduates are welcome to apply, training will be provided.

- Minimum 3 years of working experience in task related to complex sales activities, marine compliance and marine regulations.

- Relationship building and team player approach with good communication and administrative skills.

- Attention to details and awareness of how they fit into the bigger business picture.

- Systematic and organised approach to work.

- Understanding and willingness to learn about existing and possible after sales business.

- The candidate must be fluency in both English and Chinese is essential (Verbal/written), as effective communication and interpersonal skills are crucial for engaging with our Chinese-speaking clientele in the course of our business operations.

-Excellent PC literacy, especially in MS Excel, MS PowerPoint, and MS Word.

Benefits

- Medical/Dental Insurance benefits

- Mobile phone allowance

- Birthday leave

- Annual wage supplement

If you are keen to make an impact to the environment and a better future, please send your CV via portal.

This position is open to Only Singaporeans and PR

Responsibilities:

• Handle customer service hotline and provide first level of support
• Provide quality customer service to customers over the phone
• Listen, probe and question in order to clarify and understand customer needs
• Any other ad-hoc tasks assigned

Requirements:

• Singaporeans only
• N Level and above
• Proficient in relevant computer applications (Microsoft Applications)
• Able to multitask
• Able to commit to office hours desk-bound (9am to 6pm from Mondays to Fridays and alternate Saturdays/Sundays)

Additional Information:

• Starting basic salary of $1,700
• 12 weeks probation
• Confirmation increment depending on performance during probation
• Incentives are applicable upon confirmation
• Workplace at 203 Henderson Road, Henderson Industrial Park Wing A #10-13 Singapore 159546

You will be an integral member of the education and training team to plan, co-ordinate and support the administrative operations of the education and training of medical, allied health and nursing staff at NHCS. You will collaborate with internal stakeholders and external agencies to develop and plan for short-term and long-term strategic plans. You will also coordinate and manage the initiation, implementation and evaluation of projects to advance NHCS’s education and training strategic and operational goals.

Requirements

• Degree holder, preferably in training, education or project management
• A meticulous team player with excellent organisational and communication skills
• Proficient in Microsoft Office applications

The Trading Support Engineer is primarily responsible for managing DTL’s trading environment and ensuring that everything runs smoothly. This involves configuring, monitoring and optimising the firm’s trading with a focus on risk management and control. We are looking for dependable individuals with a can-do attitude and exceptional attention to detail.

The team oversees core operational processes and participates in projects and initiatives that will help streamline critical workflows. As a Trading Support Engineer, you will be able to gain extensive exposure to market access, trade monitoring, process optimization, system enhancement, alpha management and automation.

Responsibilities

• Monitor global trading activities and analyse and troubleshoot issues that may arise in the normal course of business in a timely and accurate manner
• Work collaboratively with researchers and developers and be their first line of support for any queries
• Identify opportunities to automate and streamline legacy processes to enhance productivity and controls
• Analyze post-trade data to evaluate the performance of trading strategies and algorithms in different stock markets and identify potential trading risks

Qualifications

• Proficient in Python scripting
• Comfortable with Linux (from support/ monitoring perspective)
• Strong business judgement and ability to identify and escalate issues
• Excellent problem-solving skills

The following are bonuses

• Understanding of market data/ order entry systems
• Interest in the financial markets
• Open to work in night shift hours

Job Description & Requirements

Responsibilities:

• Determine optimal logistics operating solutions for customer
• To support implementation of projects handover, and on occasion, take the lead to develop and cross-functional implementation of value-added supply chain solutions
• Be responsible for sales lead, tenders and RFQ
• Maintain regular contact and develop new business with existing customers
• Lead the operation team in handling customers’ enquiries
• Consistently monitor our service standards and work with our operations team to drive suppliers and operation teams across all areas of responsibility ie lead times, complaints, escalation
• Work together with relevant stakeholders
• Perform any ad hoc duties / projects as assigned by the management

Requirements:

• Minimum Diploma in Logistics/Supply Chain
• At least 5 years of relevant experience in Logistics/Supply Chain
• Microsoft office (outlook, powerpoint, words and excel)
• Good communication and interpersonal skills
• Independent and Initiative
• Strong in analytical skills
• Customer oriented