Total 795 Customer Service job vacancies in johor bahru

The Associate / Research Coordinator will assist the Principal Investigator with population health studies using electronic health records and cancer registries. You will also help implement and coordinate research projects and its activities. These activities may include screening, recruitment and consent taking, incident event reporting, data collection and data management, biological specimen collection and retrieval, maintenance of site files and research participants’ follow up. You are required to adhere to Good Clinical Practice (GCP) guidelines, protocols, and regulatory compliances and also support the department with general administration tasks.

Requirements:

- Degree/Diploma in Life Science or its equivalent.

- Research experience will be an added advantage.

- Proficient in Microsoft Office applications.

- Proficient in English and a second language for ease of communication during patient recruitment.

- Good interpersonal and communication skills; comfortable interacting with patients, doctors, nurses, and other healthcare professionals.

- Meticulous, a good team player, independent and self-motivated with good time management abilities.

Your contributions to our joint success:

• Respond to all customers enquires, feedbacks and complaints received through phone calls, web-inquiries, and write-in by working with the respective Head of Department.
• Identify, initiate and co-ordinate corrective actions (internal and external) to eliminate and prevent the cause of defects/non-conformity in service quality system and procedure
• Source for proactive, meticulous, and suitable candidates to sign up for Company’s Mystery Shopper Program
• Analyse, evaluate, record, and report the mystery shoppers’ findings
• Provide administrative support for the company’s purchasing needs.
• Responsible for the preparation and process purchase orders and documents in accordance with company policies and procedures.
• Coordinate with all departments and suppliers in the purchasing scope of work for projects assigned.
• Maintain updated purchasing records/data and pricing in the system.
• Oversee and coordinate repair and maintenance services quotations for both Spa & Gym Equipment to ensure all in working condition at all affiliated facilities and/or designated location
• Any other duties as assigned.

What does it take to be a Customer Relations & Admin Executive

• Ability to work independently and as part of a team
• Strong organisational skills and attention to detail
• Excellent written and communication skills
• Ability to multi-task will be advantageous

Perks you can look forward to

• Free usage of gym facilities, swimming pool and fitness classes
• Incentives for beauty services and beauty care products
• Birthday vouchers
• Medical & Dental benefits provided
• Career advancement opportunities

We offer a competitive salary and benefits package based on merit and professional advantages of a dynamic environment that supports your development and recognises your achievements.

Interested candidates are welcome to submit a detailed resume. For more information, please visit us at: www.amorefitness.com

We regret that only shortlisted candidates will be notified.

The National Cancer Centre Singapore (NCCS) is working closely with the Singapore Translational Cancer Consortium (STCC), which is a nationally coordinated consortium to synergise cancer research capabilities in Singapore. Established in 2020, STCC brings together unmatched basic, clinical and translational talent in Singapore to create globally significant peaks of excellence in selected Asian cancers. We currently have the following opening and would like to invite you to be part of an ongoing and dynamic team.

You will be actively involved in data management of clinical research studies and long-term study databases for STCC. Your responsibilities will include:

1) Extract data from medical case report, maintain database, and perform data mining from hospital Electronic Medical Record (EMR).

2) Perform ETL (Extract, Transform and Load) raw data from enterprise data warehouse.

3) Harmonize data from multiple sources and transform raw data into analyzable insights.

4) Perform analysis of registries and databases to identify and interpret key patterns and to support the communication of these insights to internal and external stakeholders on a planned regular basis and on ad hoc requests.

5) Maintain and build AI applications across tumor types, for examples, information extraction, entity recognition and predictive analysis with machine learning models.

6) Database environment scheduled server maintenance and acceptance tests.

7) Cross-institutional access account application and management.

8) Assist the Principal Investigator in submission of accurate and timely closeout documents. Coordinate appropriate and timely payments to participants where applicable.

9) Handle all initial and follow up communications between patients, healthcare professionals, clinical trial industry sponsors and PI/Co-Investigators.

Requirements:

1) Degree in Life Sciences, Health Sciences, Bioinformatics, Statistics, Mathematics Information Technology, Computer Science, Data Science and/or Business Analytics.

2) Have programming and data science background. Data wriggling skills using Python and technical knowledge on SQL are must.

3) Skill and knowledge on other tools like R, programming, OBIEE, JSON, XML, HTML, structured and unstructured data processing and Tableau will have added advantage.

4) Experience in healthcare data and health data standards is desirable.

5) Experience in descriptive and predictive analytics will have added advantage.

6) Meticulous, with excellent organizational and time management skills.

7) Good communication, organizational and interpersonal skills.

8) Ability to complete tasks independently with minimal supervision.

9) Ability to work on multiple projects involving multiple stakeholders concurrently.

JOB REQUIREMENTS:

• Assess gaps and opportunities based on stakeholder feedback to improve business processes.
• Build good relationships with industry players.
• Carry out recruitment and retention efforts for the department.
• Develop business development plans that follow business development strategies.
• Develop business reports on new revenue streams, improved products and new businesses.
• Develop measures to ensure corporate regulations are followed.
• Develop new business proposals in overseas (America and Europe) based on market demand.
• Develop new product service offerings to meet market demands.
• Develop plans to use new technologies for business processes.
• Engage with business partners, suppliers and vendors for new business agreements.
• Obtain insights from business network on developments in product offerings and production.
• Propose department's financial budget for management approval.
• Provide on-the-job training and performance evaluation for staff.
• Review business development with stakeholders.
• Review regulatory restrictions on new business ventures.
• Review risk assessment and financial modelling of new business ventures.
• Review targets and goals across teams.
• Support stakeholder engagement sessions for new portfolios.
• Use business network and support knowledge sharing sessions to explore new business opportunities.
• Work with stakeholders to review gaps and opportunities in businesses.

The Centre for Population Health Research and Implementation (CPHRI) is a centralised platform for population health research, innovation, implementation and evaluation activities at the SingHealth Regional Health System. CPHRI aims to seamlessly leverage data and technology to guide and support population health initiatives and accelerate the implementation of research findings in care delivery and improvement.

You will be responsible for the strategic planning and implementation of CPHRI’s various programmes and support the operations of the centre. You will also support the conceptualisation of research and prepare grant proposals. This includes administering and managing the SingHealth Regional Health System centre grant, external funded grants and research grants awarded to CPHRI.

You will oversee research compliance and data governance as well as prepare papers, reports and other documents to update the funders, SingHealth management and other external stakeholders as required. You will be supervising and coaching junior staff. You will plan, organise and manage events such as scientific symposiums, training workshops and other related activities.

Job Requirements

• Bachelor’s Degree in SocialScience, Life Sciences, Biostatistics, Public Health, Epidemiology, HealthEconomics or related academic area with at least 10 years of relevant experience
• Candidates with a PhD would be preferred
• Excellent project management skills with experience in managing and supervising administrative projects
• Excellent written and verbal communication skills
• Strong analytical skills and able to work in a dynamic and fast paced environment
• Adept at handling complex, ambiguous and challenging situations
• Team player with the ability to manage cross-functional and institutional relationships

Job Summary

• Provide Centre-based Nursing and nursing care at St Andrew’s Senior Care

Centre-Based Nursing

• Assist Staff Nurse to Implement nursing interventions as outlined in the care plan and carry out nursing procedures according to the care needs of the client.
• Nursing Care in the centre
• Provide nursing assessment for new clients and regular review of assessment
• Co-ordinate with other team members and updating them of the changes in the client’s condition and needs
• Prepare clinical documentation, monitor outcomes of services and perform escalation of cases if there is need for more acute management of clients
• Assist Staff Nurse to provide ongoing support and education to the caregiver, client and family
• Assist Staff Nurse to provide supervision to Nursing aides and Healthcare assistant when they are performing nursing care duties
• Facilitate activities that contribute towards the improvement of the quality of client care and support care integration
• To be conversant with all emergency procedures.
• To assist Staff Nurse to conduct clinical audits and feedback to the management.
• To liaise effectively with other departments and services, such as the clinics and hospital wards
• To assist Staff Nurse in inventory check and control
• Carry out other responsibilities and duties as assigned from time to time

Qualification

• Registered Enrolled Nurse with SNB

Special Aptitude And Knowledge

• Good knowledge of the health care environment and service processes. Experience in community care provision is an added advantage.
• Highly motivated and able to maintain good interpersonal relationships, in collaboration with various partners in the healthcare system.

Working Hours

• Monday - Friday (42.5 hours per week / 8.5 hours per day)

Experience

• A minimum of 5 years’ experience in clinical area such as acute or community hospital.

Roles and Responsibilities

1. The Product Support Engineer is a key member of our Engineering Department.
2. The Product Support Engineer will be part of a team that provides technical support for our company's range of cybersecurity related products and services.
3. The Product Support Engineer's role will include, but not limited to, solution design, architecting, configuration, demonstration, implementation, technical support and troubleshooting of our range of products and services.
4. The Product Support Engineer will be responsible for the successful completion of projects and technical escalations to solve our Customer's cybersecurity problems.

Qualifications

1. The candidate should preferably have 2 or more years of relevant working experience in network, server and desktop technologies.
2. However fresh graduates with strong technical skills with excellent attitude and are fast learners are welcome to apply.
3. The candidate should have a Diploma or higher qualification, preferably in IT and cybersecurity related fields.
4. The candidate will have a strong systems engineering approach to problem solving.
5. The candidate will have good communication skills, able to probe, clarify and explain technical solutions clearly and concisely to customers and partners to quickly resolve techincal problems.
6. The candidate is a keen learner, curious and adventurous, and able to think outside the box to craft innovative solutions to solve complex problems.
7. Candidates trained in supporting cybersecurity products and technologies will be preferred, eg Symantec, Trellix, McAfee, Trend Micro, Sophos, Kaspersky, Fortinet, Palo Alto, Forcepoint.

Reporting to the Head of Dept, you will provide administrative support for the following programmes:

• Human Papillomavirus (HPV) Education & Immunisation Catch Up Cohort
• Colorectal Cancer Awareness Campaign
• Breast Cancer Awareness Campaign

Key Responsibilities

Administrative Support

• Call and remind participants who have taken their first dose of HPV vaccination to complete their second and third dose
• Call participants who have indicated their interest to go for their HPV vaccination
• Provide backroom and administrative support for the (HPV, CCAM, BCAM programmes)
• Collate and process invoices from the partners/ general practitioners (GPs) (HPV programme)
• Attend to partners and GP enquiries
• Outreach to GPs to come onboard the programme
• Plan and prepare monthly reports for the HPV programme and for relevant partners
• Provide timely support and maintain a high level of engagement with the partners
• Ensure timely communication to all partners
• Ensure that the related records are keyed into the internal data system
• Draw up the annual report write-up for related projects
• Answer phone calls for event registrations and other queries
• Assist in administration duties as required by the department

Qualifications and Competencies

• Diploma in Business or Marketing
• Fresh graduates are welcome
• Excellent customer service
• Conflict management
• Work independently in a team setting to achieve the strategic goals
• Excellent verbal and written skills
• Able to analyse qualitative and quantitative data to help conceptualise and plan the programme

Key Highlight:

• Enhance your skills with government social service sector
• Nearest MRT: Buona Vista
• Working Hours: Monday – Friday (Office hours)
• Contract Duration: 2 years [High chance of conversion to permanent staff]
• Benefits Entitlements: AWS / Performance Bonus (1.5 - 3 months)

Key Responsibilities:

• Achieving organization programme’s philanthropy and engagement goals, including mobilisation of donations and resources for the social service sector.
• Brokering and facilitating fundraising and engagement partnerships with corporate and individual accounts, which could be from the Foundations, Family Offices and High Net Worth Individuals.
• Deepening existing partnerships and donation support from corporate accounts
• Planning, organising and enhancing cause-based fundraising initiatives with corporate partners.
• Working with various business units within organization to develop fund raising and engagement strategies via a data-driven approach.

Key Requirements:

• Only Singaporeans
• Degree in any related field.
• Minimum of 3 years of relevant experience.
• Knowledge or interest in social service will be an added advantage.
• Experience in sales/fundraising will be a bonus.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team
BGC Group Pte Ltd
Registration No.: R23117645
EA License Number: 05C3053

* Basic Salary & Allowance

* AWS & Performance Bonus

* Medical, Dental & Insurance Benefits

RESPONSIBILITIES:

• To receive and make inbound & outbound calls from/ to customers.
• To perform job order taking/ entry, related to vehicle breakdown.
• To accurately capture and submit job order via GPS/CAD system.
• To assign jobs and monitor job status.
• To liaise with contractor when there is a need to utilize their services.
• To handle all calls in a professional and courteous manner.
• To attend to customers' complaints and escalate complaints to supervisor, if necessary.
• To perform credit card sale transaction when required.
• To undertake adhoc tasks as and when assigned.

REQUIREMENTS:

• Minimum ‘N’ Level and above.
• Preferably with 1 to 2 years working experience in Customer Service.
• Good computer and communication skills will be advantage.
• Good team player who is service-oriented.
• Able to work on rotating shifts, including weekends and public holidays.
• Entry level with positive attitude are welcome to apply.

Precision Radiation Oncology Programme (PROP). The scope of the projects conducted under the premise of PROP includes 1) early- and late-phase clinical trials; 2) cancer genomics and data science; and 3) translational cancer and radiation biology. For this role, you will be mainly working with the Principal Investigator (PI) and the research teams under Theme 2. The projects involve studying cancer genomics of two main cancers, nasopharyngeal and prostate cancer, and the development of risk stratification models or identification of novel biomarkers for radioresistance. Samples from consented patients will be used for next-generation sequencing and/or microarray to generate “big data” for further analysis by our data scientists. You will be involved in inter-departmental collaborations with oncologists, pathologists, scientists, and local and international collaborators.

You will participate in the following activities:

- Processing and multi-omics molecular profiling of patient samples, including next-generation sequencing, microarray analysis, etc.

- Routinely update and maintain the biobank and database of collected patient samples.

- Assist and guide Intern students in sample processing and experiments.

- Actively engage internal clinical and data science teams as well as external collaborators to ensure alignment with overall research goals.

- Participate in research activities, lab meetings/presentations and audits.

- Maintain inventory and purchase reagents, consumables and equipment when required.

Job Requirements:

- Diploma in Biomedical/Life Sciences, or related fields.

- At least 1 year of research experience in molecular biology is necessary.

- Previous experience in blood sample processing and DNA/RNA extraction.

- Prioritises proper handling, processing and documentation of patient samples; must be comfortable handling blood or tissue samples.

- Strong technical wet lab skills and meticulous in database and biobank management.

- Strong initiative and good communication skills are necessary.

- Responsible and passionate about oncology clinical research.

- Able to work independently and with other team members under pressure and tight deadlines.

The shortlisted candidates will be contacted. Interested candidates should send in your curriculum vitae with the full contact information of three referees.

Job description

The incumbent will be responsible for the following:

• Ensure accuracy, completeness and timeliness of accounting records to meet all internal and external reporting requirements.
• Drive improvements in quality of financial and business analyses in order to guide all leaders in decision making and performance monitoring; and ensure that appropriate measures are taken to achieve financial and strategic business objectives.
• Drive improvements in budgeting and forecasting process for cost control.
• Drive improvements in business processes and internal controls to ensure compliance with corporate policies and procedures.
• Proactively identify and mitigate operational and financial risks.
• Fulfill external and internal audit requirements and determine proper remediating actions in response to audit findings and recommendations.
• Manage the statutory and reporting requirements under Charities Accounting Standards.
• Provide financial advice and perspective to assist the development and implementation of long-term business plans and strategies, and the subsequent assessment of the effectiveness and achievements against targets and objectives.
• Review all capital expenditures to ensure compliance with the relevant policies and business and financial justifications are sound.
• Interact across organizational hierarchy & functions and with clients, bankers, local authorities, and other stakeholders.
• Develop and enhance the capability and skills of finance staff in order to upgrade the finance function to meet the future organization needs.

Job requirements:

• A qualified CA or CPA with between 7 to 10 years of experience in the field of Finance.
• University degree in Accounting and/or Business Management.
• Demonstrated track record in leading a finance function.
• Experience in working in a medium to large charity will be a plus.
• Excellent engagement and communication skills.
• Proven ability to inspire and manage teams, both directly and through a matrix management structure.
• Highly organized with an excellent ability to manage multiple priorities under pressure and tight deadlines with minimum supervision.
• Knowledge in Singapore Financial Reporting Standards, Charity Accounting Standards, and other relevant statutory regulations.
• Experience in enhancement of existing finance systems in an order to automate work processes.

Note: Only Shortlisted Candidates Will Be Notified.

We are recruiting a Bioinformatics Specialist at the Cancer Discovery Hub, National Cancer Centre Singapore. You will be involved in various “omics” projects based on Next Generation Sequencing, single cell technologies, as well as spatial profiling. You will be required to perform data management, extraction, mining and analysis of NGS data, and preparation of research publications/grant applications. He/she will be expected to lead highly impactful projects in translational oncology and cancer science.

Requirements:

- BSc/MSc/PhD in Bioinformatics, Genomics, Maths, Physics or other related fields with proficiency with NGS data handling.

- Comfortable with Unix based OS in a High Performance Computing Cluster (HPCC)

- Comfortable with exploration/analysis/visualization of genomic data with R/Python.

- Preprocessing and analysis of multi-omics sequencing data using available bioinformatics tools/software/pipelines.

- Knowledge in analyzing single-cell and spatial omics data will be required (e.g. 10X Genomics, BGI Stereo-seq)

- Knowledge of statistical test/analysis, clinical/biological data interpretation

- Knowledge in development of prediction models, dimensionality reduction techniques associated with analysis of high-dimensional cancer-omics data.

- A highly motivated individual displaying strong interest in cancer pan-omics and translational cancer research.

- Highly motivated individual with willingness to learn.

- Good interpersonal skills and a team player.

Job Description

Childhood Builder After School Centre attends to children whose age range from 7 - 12 years old (Primary 1 - 6) after they are dismissed from their respective primary schools.

The after school facilitator is required to work part-time from 1.00 - 7.00 p.m. (subject to 30 hours per week) or full-time from 10.00 a.m. to 7.00 p.m. (subject to 40 hours per week) Monday to Friday.

During primary school closure in March, June, September, November and December as well as national events such as Youth Day, Primary School Leaving Examination Oral and Listening Comprehension, the after school facilitator will be required to work full-time from 7.00 a.m. to 5.00 p.m. or 10.00 a.m. to 7.00 p.m. Monday to Friday.

The after school facilitator is required to supervise homework assigned by primary school teachers and assign age-appropriate assessments and indoor activities/ play after school work.

The after school facilitator will be also be required to conduct outdoor activities as well as plan excursions and indoor activities for the after school children during school holidays.

The safety, health and hygiene of the after school children must be maintained at all times.

Job Requirements

Candidates must/ should attain

· at least a GCE 'O' level certification with minimum 5 'O' level credits including English

Candidates must/ should

· be able to facilitate children from 7 to 12 years old in four subjects, which follow closely to the syllabus by Ministry of Education (MOE)

· be familiar with the revised syllabus, which emphasises conceptual understanding, skill proficiencies and thinking skills; integral to the development of mathematical problem solving ability, reasoning, applications, and use of technology

· be familiar with the Science Curriculum Framework, which inculcates the spirit of scientific inquiry

· be able to plan indoor/ outdoor activities/ excursions during school term holiday and involve working with the children

Job Competencies

Candidates must/ should

· possess creative, critical and reflective thinking skill

· possess strong interpersonal skills

· possess strong intrapersonal skills

· possess strong classroom management skills

· possess strong organisational skills

· possess good time management skills

A Therapist Aide is a person employed to assist a Physiotherapist and
Occupational Therapist in implementing therapy programs and/or to
undertake specific clients’ care activities under the direction and
supervision of the Physiotherapist or Occupational Therapist where
appropriate.

The Job Description of a Therapist Aide is as follows:

· familiarizes with all the patients’ conditions and
needs of elderly clients undergoing a therapy program;

· Execute the planned treatments to ensure optimal recovery of
the client;

· Re-evaluate clients’ treatments with the Physiotherapist at regular intervals so as to determine clients’ progress and improvements;

· Assist in educating the clients and their care-givers in participating in their loved ones’ planned treatment;

· Be familiar with the correct usage of equipment and procedures to promote clients’ safety in the use of equipment;

· Assist to plan, conduct and update the group exercise, games and socialization therapy for the clients;

· -Update and maintain good functioning of the therapeutic and parameter equipments;

· -Report and liaise with the Centre Manager and/or Physiotherapist for administrative matters and therapy programs of the centre;

· Assist in teaching programs to caregivers of clients at regular intervals.

· Co-operate and work harmoniously with all levels of your colleagues to promote and participate fully in the centre’s activities;

· Any other duties as directed by the Centre Manager or the Physiotherapist and/or Occupational Therapist.