Devon and Somerset Fire and Rescue Service are looking for a Service Delivery Support Administration Assistants to enhance our team based at Exeter Airport.
We have the following posts available.
1 x permanent contract, full time – 37 hours per week.
1 x fixed term contract, part time – 28 hours per week until 6 October 2024 (Maternity Cover).
You will receive a competitive salary of £24702 - £26421 per annum (pro rata for part time) which equates to £18693.41 - £19994.27 for 28 hours per week.
Devon and Somerset Fire and Rescue Service is the largest non-metropolitan Fire and Rescue Service in England. We provide prevention, protection and response services across the counties of Devon and Somerset.
Our vision is that together, we will work to end preventable fire and rescue emergencies, creating a safer world for you and your family. Keeping people safe is what we do, and we owe our fantastic reputation to our highly skilled and motivated workforce.
About the role:
As our Administration Assistant, you will provide the full range of consistent administration duties and business support to ensure continued resilience, efficiency, and effectiveness of the Service Delivery Support Teams.
Find out more and apply
Key responsibilities of the Administration Assistant:
- Undertaking a range of duties commensurate with an administration assistant role to support the services goals and objectives, in accordance with DSFRS policies and procedures, and participate in a team-based environment
- Providing general administrative support to the Service Delivery departments of Protection, Response and Training, including updates to communication channels such as MS Teams
- Actioning internal and external enquiries as and when appropriate, escalating / referring to the appropriate department within the service, as required
- Providing support to Service Delivery Managers in collating performance data, maintaining essential spreadsheets, databases and systems and distributing reports (as required) in a timely manner
- Supporting departmental meetings, including the booking of meeting dates and locations, resources, production of supporting papers and technical support
- Undertaking reasonable administrative requests as required by the Service Delivery Support Departments and any other duties associated with the support of the function, including inputting and formatting data for Word documents, PowerPoint and other MS Office applications
- Assisting the support of the operational function of Service Delivery teams, such as Protection, Response and Training
- Supporting in the provision of departmental resource requirements (e.g stationery, cameras, PPE, and detectors) and scrap cars - maintaining records of stock levels, plus ordering and invoicing, raising purchase order numbers in line with relevant budgets
- Undertaking the financial administration processes for Service Delivery departments, including, Procurement Card use and reconciliation.
- Supporting the monitoring and completion of team specific Annual Returns including inventories
- Liaising with relevant stakeholders, both internal and external
- Being responsible for the reporting of property defects
- Supporting and providing training where required to new and temporary members of support staff.
- Carrying out duties at the main place of work and/ or other locations as required
If you have any questions or would like to find out more about the role, please contact Jody Sharp on 01392 353375 or via email: jsharp@dsfire.gov.uk.
Closing date: 2359hrs Tuesday 9 April 2024.
If you feel you have the skills and experience to become our Service Delivery Support Administration Assistant please click 'apply' today, we would love to hear from you.
You must be eligible to work in the UK.
As the role is based at Exeter Airport there will be a requirement for the successful candidate to hold a valid driving licence. The reason for this being that you will be required to escort visitors and staff across the airfield to reach our Training Academy building.
How to apply:
You will be required to complete an application form and submit a document to show how you meet the following essential criteria taken from the Job Description and Person Specification.
1. An ability to effectively work on own initiative, as well as a member of a busy team.
2. Customer orientated approach
3. Flexible and adaptable approach
4. Proven ability and an understanding of the need to maintain confidentiality.
5. Proven administration and time management skills
6. Knowledge of office systems and procedures.
To help you complete this part of the application form please find attached below the word document “Service Delivery Support Administration Assistant essential criteria for application”. Please download this document and complete it with your evidence in relation to the above criteria. You can then upload this where requested when completing your application form.
Please note that the evidence you upload to your application should not exceed 2000 words in total.
Evidence submitted in relation to the essential criteria above will be used to shortlist any applications received.
Please also include in your evidence document whether you would like to apply for the full time permanent position, the part time fixed term position, or both.
Our values
As a Service and as individuals:
We are proud to help
We are honest
We are respectful
We are working together
Devon and Somerset Fire and Rescue Service recognise and celebrate the vast diversity of the local communities that we serve, and we aspire for this to be reflected in our workforce. We encourage candidates from diverse backgrounds, experience and beliefs, who share our values to consider working for us.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
