Total 14 Manager systems engineer job vacancies in Health / Beauty / Fitness category in Malaysia

Make your mark with Thiess     Everyday, all around the world, Thiess supports and celebrates our people. We recognise talent and reward transparency. We champion diversity and embrace change.     Join us. Hone your skills and develop new ones. Take on big challenges and grow, through mentorship, collaboration and empowerment.     Thiess is the place to make things happen.     About The Role     We are seeking a dynamic and experienced individual to join our team as a Health & Safety, Systems and Improvement Manager. In this role, you will play a pivotal part in leading and advancing Thiess projects to excel in health, safety, and training standards. Your primary responsibilities will include developing cutting-edge management systems, enhancing data analysis and reporting frameworks, and spearheading regional assurance programs.   Drawing upon your expertise in contemporary HS management systems, you will drive strategic decision-making through insightful communications and robust processes. As a peer to regional Operations Managers and site Project Managers,…

Click here to view more detail / apply for Health & Safety, Systems and Improvement Manager

The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

We are seeking a motivated and creative individual who is able to think out of the box to join the Future Health Systems team. You will play a pivotal role in driving innovation and transformation within the hospital as well as co-ordinate initiatives to redefine processes to enhance the existing and future patient journey and care delivery for patients at EGH. Your focus will encompass envisioning new models of care, optimising future patient journeys, expanding access to care and harnessing predictive analytics, which includes project planning, identifying infrastructure growth needs based on the long-term Campus Masterplan, and assisting in building business cases to seek approvals for infrastructure growth and associated funding. You will facilitate workshops, coordinate meetings with stakeholders to understand the project requirements and develop appropriate methodologies, technologies and assumptions for the assigned projects before developing databases and performing detailed data analyses and assessment to facilitate senior management’s decision-making.

• Bachelor’s Degree in any discipline with at least 10 years of relevant experience
• Knowledge and skill in design thinking, change management, project management, process and technology adoption methodologies would be an advantage
• Experience and proven track record of successfully leading and implementing innovation initiatives
• Team player with excellent planning, analytical and critical thinking skills
• Possess excellent communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment within a growing organisation
• Good presentation skills, adept with the use of Microsoft Powerpoint and/or other presentation software
• Ability to stay motivated and deliver results despite any challenges

ROLE SUMMARY

The Medical Affairs Systems Administrator role will be responsible for management of system related activities, within the Medical Affairs Systems portfolio, relating to user access and user profile changes, HCP profile data integrity, executing our Medical Taxonomy governance process, and supporting system releases and change management for our Medical Affairs colleagues. They will strategically collaborate with the following groups - Global, U.S., and Local Medical Channels, Field Medical Excellence, Operational Excellence & Change Management, Medical Review Excellence, Digital, Master Data Management, and other key stakeholders, to maintain business as usual system activities for Medical Affairs.

ROLE RESPONSIBILITIES

• The Medical Affairs Systems Admin will manage Field Medical colleague HCP profiles in 50 OneMed markets and work closely with Data Stewardship team to ensure data fields are maintained effectively.
• This role will work closely with the US and Global master data management (MDM) teams to ensure that the relevant and up to date HCP databases are being correctly configured and managed as the authoritative source of HCP profile data within OneMed (CRM).
• This colleague will coordinate and monitor activities between Digital and the MDM teams, to ensure overall quality, including up to date and complete HCP information are reflected within our systems, to minimize partial data records, duplications, or outdated information.
• The Medical Affairs Systems Admin will maintain system user access and user profile management for OneMed, Veeva Link, mGCMA, Adobe, Triage, leveraging Request manager and Pfizer Align.
• This role will perform regular management and monitoring of medical user’s data within Pfizer Align, validating that data is synced across our Medical Systems portfolio, and mirrors  data from our PX systems.  This data includes team structures, user’s profiles, reporting lines, and product allocations.
• The Medical Affairs Systems Admin, working closely with the OneMed support team, will verify that there is a full harmonization between the medical user information within Pfizer Align and what is required for the creation and management of the respective user accounts in OneMed (CRM)
• This role will act as the focal point and the subject matter expert for Pfizer Align, providing ongoing support and training whenever a change within the Medical Affairs organization structure is required to be performed, and reflected in our systems.
• This colleague working closely with the Pfizer Triage team will verify that the data is up to date and consistent, ensuring automatic data flows between the three systems – Pfizer Align, Pfizer Triage and OneMed (CRM).
• The Medical Affairs Systems Admin will review and approve/reject user access requests within Request Manager and work regularly with various system support teams on maintaining the request forms so they reflect exactly all the required information needed to create a new user or change in user role.
• This colleague will manage the Global medical subjects/topics/products catalog, overseeing and managing all change requests and adhering to our governance process.
• This role will manage the end-to-end process of adding/renaming/disabling new products across all system platforms.  This includes the initiation of requests, thorough analysis of the data and action needed for each platform, submitting tasks to various support teams (mGCMA, OneMed, Adobe, Pfizer Triage, Pfizer Align), and overseeing testing and monitoring its completion into production.
• The Medical Affairs Systems Admin is responsible for managing complex requests of renaming values and collaborating with different stakeholders to ensure quality standards, while making sure it is completed simultaneously within all systems within the Medical Affairs portfolio.
• This colleague will work closely with the global Taxonomy team (Commercial) to verify that the same principles, naming conventions and data values are used across all platforms leveraged by Medical and Commercial.

BASIC QUALIFICATIONS

Education

• BA/BS Required; graduate degree or equivalent experience preferred

Experience

• 5+ years in the pharmaceutical industry, with 3+ years in Medical Affairs technical roles preferred
• Well experienced in operating & supporting Medical Affairs technology platforms
• Excellent communication and analytical skills
• Drive for optimization/excellence
• Delivery of exceptional customer services and experiences
• Track record for being a strong team player
• Strong ability to drive collaboration and foster highly productive, functional relationships
• Demonstrated learning agility and ability to drive service completion in expedited timelines
• Ability to address conflicts, and manage business stakeholders without direct authority and navigate effectively in a matrixed working environment

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

May require some travel (less than 25%)

EEO (Equal Employment Opportunity) & Employment Eligibility 

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.

Medical

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Keystone Mental Health Services is currently seeking an Intensive Case Manager (Mental Health Caseworker) to join our team of professionals in making a positive difference in the lives of our neighbors and the community.

The Intensive Case Manager supports adults with mental illness by providing education, assistance and resources in effort to improve overall quality of life. This position helps individuals live independently, participate in vocational/educational programs, access medical care and gain adequate social supports.

The Perks:

• $21.50/hour
• Competitive benefits package including medical, dental, vision, 401Kand more
• Generous paid time off program
• Extensive training and learning opportunities

• Tuition reimbursement available per eligibility requirements
• Career development and advancement opportunities
• One hourly rate for training, direct support and administrative work
• Weekly mileage reimbursement

Minimum Educational Requirements: (One of the following)

• Bachelor’s degree with major course work in sociology, social work, psychology, gerontology, criminal justice, counseling or education

• HS Diploma and twelve (12) college credits in sociology, social welfare, psychology, gerontology or other social science field with two years of experience in human services; One year in direct care

Additional Minimum Requirements:

• Computer proficiency in MS Word, Excel, PowerPoint and Outlook and able to learn other software as needed
• Effective communication skills, verbal and written
• Valid driver’s license and daily access to privately maintained and insured vehicle
• Successful completion of the pre-employment process, including motor vehicle record and criminal background checks

Keystone Human Services is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Job Title

Health Systems Key Account Manager (Campania)

Job Description

Key Account Manager

Developing and driving credible and productive long-term relation with customers in the area (Campania), by understanding their business needs and providing tailored value propositions, being the orchestrator of the relationships with accounts.

Your role

• Develops, maintains and improves relations with a limited number of key accounts to keep or to set Philips as preferred supplier.
• Initializing and coordinating all Philips efforts to the accounts in order to maximize the output of the sales group.
• Creates, together with marketing, services and supply chain teams, the optimal offers to the accounts.
• Creates an account plan for each account for 2 years in which budgeted targets are translated into specific strategy and actions per account as part of the operational plan of the sales group.
• Creates and implements action programs for and with the accounts to improve the performance of Philips.
• Drives the performance of the functions in the accounts to get it done.
• Systematically analyzes and reporting of sales results, expectations, market, competition and trends to make proposals for improvement.

Your are the right fit if

• You have a Bachelor or Master Degree or equivalent combination o
• Your have acquired at least 5-7 years experience in a sales or account management role in Healthcare/Medical Devices
• Professional knowledge and experience in the use of relevant marketing and sales techniques and understanding of logistics, process management and basic understanding of finance.
• Your are independent in negotiations with customers, within given guidelines and sales plan.
• You are confident in giving presentations on account management level.
• You have high stakeholder management skills as you frequently interact with customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.
• Fluent in English in addition to Italian as local language

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there,you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

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Job Title

Distrikt Manager (m/w/d) Health Systems - Nordrhein-Westfalen

Job Description

Verantwortung für dein Vertriebsteam in deinem Distrikt und euren gemeinsamen geschäftlichen Erfolg. Deiner ist einer von fünf Distrikten bei Philips Health Systems Germany und besteht aus Vertriebs- und Service.

Dein Job:

• Entwicklung von Strategien und taktischen Plänen für ein gesamtheitliches Lösungsportfolio für die Radiologie, Kardiologie und Akut Medizin in deinem Distrikt stets mit dem Kunden im Fokus

• Abstimmung mit einzelnen Geschäftsbereichen über Strategien und gemeinsame Entwicklung neuer Geschäftsmöglichkeiten sowie regelmäßiger Austausch über den Markt und den Wettbewerb

• Führen und Entwicklung deines Teams von Key Account- und Account Managers

• Förderung und Management von Multimodality Deals sowie Steuerung der beteiligten Geschäftsbereiche in Richtung vollständige Lösungen einschließlich Support wertsteigender Dienstleistungen

• (Weiter-)Entwicklung von vertrauensvollen Kundenbeziehungen durch konstruktive Kommunikation mit unseren Top Customers, Key Opinion Leadern, C-Level und Entscheidungsträgern des Gesundheitssystems im Distrikt

• Sicherstellung der „Sales Excellence“, Monitoring eurer KPIs (Umsatz, Order Intake, Kundenzufriedenheit,…) und Implementieren von Maßnahmen, die eurer Zielerreichung dienen

• Sicherstellung, Einhaltung und Umsetzung von Philips Geschäftsprozessen, Qualitätsstandards und Geschäftsgrundsätzen  

 Der Job passt zu dir, wenn:

• du Erfahrung im Vertrieb von Medizintechnik und/oder Healthcare IT und ein gutes Verständnis davon hast, wie moderne Digitalisierungslösungen und technologische Partnerschaften im Krankenhaussektor aussehen. Zudem kennst du Prozesse und Herausforderungen im Klinikbetrieb, Vergütungssysteme und das europäisches Vergaberecht.

• du dein Studium im Bereich Wirtschaftswissenschaften, Gesundheitsmanagement, Medizintechnik oder Medizin erfolgreich abgeschlossen hast.

• dein betriebswirtschaftliches Verständnis und deine analytischen Fähigkeiten dich befähigen, Informationen zu lesen und Strategien davon abzuleiten, während du dein Team und deine Stakeholder durch klare, inspirierende und inklusive Kommunikation mit auf die Reise nimmst.

• du idealerweise erste Führungserfahrung sammeln konntest.

• deine Sprachkenntnisse in Deutsch und Englisch fließend sind in Wort und Schrift

Über Philips

Als Unternehmen für Gesundheitstechnologie steht für Philips das Wohl aller an erster Stelle. Jeder Mensch, wo auch immer auf unserem Planeten, verdient eine erstklassige Gesundheitsversorgung. Daran glauben wir und dafür stehen wir morgens auf. Mach auch du den Job deines Lebens, um das Leben anderer zu verbessern.

• Mehr über unser Business erfährst du hier.

• Entdecke unsere reiche und bewegte Geschichte.

• Erfahre mehr über unsere Vision.

Wenn du an diesem Job interessiert bist, bewirb dich auch wenn du noch nicht alle Anforderungen erfüllst. Vielleicht bist gerade du genau richtig für diesen oder einen anderen Job bei Philips.

Wir bei Philips fördern Chancengleichheit. Alle qualifizierten Kandidat:innen werden unabhängig von Hautfarbe, Religion, Alter, Geschlecht, sexueller Orientierung, nationaler Herkunft, Glaube, Staatsbürgerschaft, Behinderung oder Familienstand gleichermaßen in unserem Auswahlprozess berücksichtigt. Über unser Engagement für Diversität und Inklusion erfährst du hier.

Weitere Informationen findest du in unserer Inclusion and Diversity Policy. Möchtest du mehr über unser Commitment zu den Menschrechten erfahren dann empfehlen wir dir diesen Bericht.

Unsere Benefits

• Firmenwagen mit Möglichkeit zur Privatnutzung (1%-Versteuerung) 

• 30 Tage Urlaub 

• Purpose: Gemeinsam mit einem tollen Team sinnvolle Arbeit tun

• Bis zu 10 Tage „working from anywhere“ in Europa 

• Philips Pensionskasse – arbeitgeberfinanzierte Altersvorsorge 

• Mobilität und Geräte: vergünstigtes Deutschlandticket (nur 26,55 Euro statt 49,00 Euro), Leasing von Fahrrädern und Autos, aber auch Smartphones für den privaten Gebrauch 

• Kultur: Duz-Kultur, ein bezahlter Tag für ehrenamtliche Tätigkeit, diverse Team-/Kulturaktionen (zu Nachhaltigkeit, Vielfalt, …), etc. 

• Philips University: Breites Angebot an fachlichen Trainings und für deine Persönlichkeitsentwicklung 

• Philips MyShop: vergünstigte Philips Produkte 

• Philips in Balance: Diverse Angebote für deine physische und mentale Gesundheit (inkl. betriebsärztliche Betreuung) und Sportkurse

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#LI-Remote

Job Title

Distrikt Manager (m/w/d) Health Systems - Baden-Württemberg, Hessen, Rheinland-Pfalz

Job Description

Verantwortung für dein Vertriebsteam in deinem Distrikt und euren gemeinsamen geschäftlichen Erfolg. Deiner ist einer von fünf Distrikten bei Philips Health Systems Germany und besteht aus Vertriebs- und Service.

Dein Job:

• Entwicklung von Strategien und taktischen Plänen für ein gesamtheitliches Lösungsportfolio für die Radiologie, Kardiologie und Akut Medizin in deinem Distrikt stets mit dem Kunden im Fokus

• Abstimmung mit einzelnen Geschäftsbereichen über Strategien und gemeinsame Entwicklung neuer Geschäftsmöglichkeiten sowie regelmäßiger Austausch über den Markt und den Wettbewerb

• Führen und Entwicklung deines Teams von Key Account- und Account Managers

• Förderung und Management von Multimodality Deals sowie Steuerung der beteiligten Geschäftsbereiche in Richtung vollständige Lösungen einschließlich Support wertsteigender Dienstleistungen

• (Weiter-)Entwicklung von vertrauensvollen Kundenbeziehungen durch konstruktive Kommunikation mit unseren Top Customers, Key Opinion Leadern, C-Level und Entscheidungsträgern des Gesundheitssystems im Distrikt

• Sicherstellung der „Sales Excellence“, Monitoring eurer KPIs (Umsatz, Order Intake, Kundenzufriedenheit,…) und Implementieren von Maßnahmen, die eurer Zielerreichung dienen

• Sicherstellung, Einhaltung und Umsetzung von Philips Geschäftsprozessen, Qualitätsstandards und Geschäftsgrundsätzen  

 Der Job passt zu dir, wenn:

• du Erfahrung im Vertrieb von Medizintechnik und/oder Healthcare IT und ein gutes Verständnis davon hast, wie moderne Digitalisierungslösungen und technologische Partnerschaften im Krankenhaussektor aussehen. Zudem kennst du Prozesse und Herausforderungen im Klinikbetrieb, Vergütungssysteme und das europäisches Vergaberecht.

• du dein Studium im Bereich Wirtschaftswissenschaften, Gesundheitsmanagement, Medizintechnik oder Medizin erfolgreich abgeschlossen hast.

• dein betriebswirtschaftliches Verständnis und deine analytischen Fähigkeiten dich befähigen, Informationen zu lesen und Strategien davon abzuleiten, während du dein Team und deine Stakeholder durch klare, inspirierende und inklusive Kommunikation mit auf die Reise nimmst.

• du idealerweise erste Führungserfahrung sammeln konntest.

• deine Sprachkenntnisse in Deutsch und Englisch fließend sind in Wort und Schrift

Über Philips

Als Unternehmen für Gesundheitstechnologie steht für Philips das Wohl aller an erster Stelle. Jeder Mensch, wo auch immer auf unserem Planeten, verdient eine erstklassige Gesundheitsversorgung. Daran glauben wir und dafür stehen wir morgens auf. Mach auch du den Job deines Lebens, um das Leben anderer zu verbessern.

• Mehr über unser Business erfährst du hier.

• Entdecke unsere reiche und bewegte Geschichte.

• Erfahre mehr über unsere Vision.

Wenn du an diesem Job interessiert bist, bewirb dich auch wenn du noch nicht alle Anforderungen erfüllst. Vielleicht bist gerade du genau richtig für diesen oder einen anderen Job bei Philips.

Wir bei Philips fördern Chancengleichheit. Alle qualifizierten Kandidat:innen werden unabhängig von Hautfarbe, Religion, Alter, Geschlecht, sexueller Orientierung, nationaler Herkunft, Glaube, Staatsbürgerschaft, Behinderung oder Familienstand gleichermaßen in unserem Auswahlprozess berücksichtigt. Über unser Engagement für Diversität und Inklusion erfährst du hier.

Weitere Informationen findest du in unserer Inclusion and Diversity Policy. Möchtest du mehr über unser Commitment zu den Menschrechten erfahren dann empfehlen wir dir diesen Bericht.

Unsere Benefits

• Firmenwagen mit Möglichkeit zur Privatnutzung (1%-Versteuerung) 

• 30 Tage Urlaub 

• Purpose: Gemeinsam mit einem tollen Team sinnvolle Arbeit tun

• Bis zu 10 Tage „working from anywhere“ in Europa 

• Philips Pensionskasse – arbeitgeberfinanzierte Altersvorsorge 

• Mobilität und Geräte: vergünstigtes Deutschlandticket (nur 26,55 Euro statt 49,00 Euro), Leasing von Fahrrädern und Autos, aber auch Smartphones für den privaten Gebrauch 

• Kultur: Duz-Kultur, ein bezahlter Tag für ehrenamtliche Tätigkeit, diverse Team-/Kulturaktionen (zu Nachhaltigkeit, Vielfalt, …), etc. 

• Philips University: Breites Angebot an fachlichen Trainings und für deine Persönlichkeitsentwicklung 

• Philips MyShop: vergünstigte Philips Produkte 

• Philips in Balance: Diverse Angebote für deine physische und mentale Gesundheit (inkl. betriebsärztliche Betreuung) und Sportkurse 

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#LI-Remote

To lead and support the Digital Health Systems Team including the training function of the department. Carry out day to day management of the Digital Health Systems function including annual appraisals & development plans for team members. Interpret and communicate highly complex systems information and processes within the organisation and external system suppliers. Provide specialist support and advice on systems setup, configuration and use to support all aspects of care, service planning, policy-making and accountability. Provide specialist advice on systems specification, requirements, functionality, implementation, and roll out across the organisation. Audit and evaluate the effectiveness of the training and support the Digital Health Systems Team provide and make recommendations for improvements. This includes continuous self-evaluation of personal performance. Participate in research and development projects related to digital health systems. Undertake training needs assessments of staff and make recommendations for ongoing development. Apply skills and knowledge to raise the standards of computer literacy across ECCHs environments and to support the roll out of new information systems. Continually assess new technology and emerging technical standards to ensure that the services delivered meet the requirements of ECCH. Support the organisations transformation programmes in order to deliver leading digital health enabled services. Utilise integration capabilities within the TPP SystmOne electronic patient record in order to simplify end-user processes and facilitate data flows so that operational use of the system is efficient and minimises risk. Provide specialist knowledge of the organisations digital health solutions so that the future business needs and organisational strategy can be best guided to focus attention on the digital needs of services and patient care. Carry out system administration as required. Lead in the implementation of any modifications to the existing system. eg., testing changes, applying modifications, supporting users. Support regular audits ensuring quality and integrity of data. Monitor systems error messaging/alerts and take responsive action either as prescribed by system documentation or by the service need. Deliver complex presentations to peer group and system users as required. Represent ECCH at national user groups and seminars. Take a proactive approach to ensuring new and existing users know how to use current Information Systems. Advise on potential enhancements to system configuration. Work alongside systems trainers to develop training packages and provide specialist knowledge to project groups for more complex elements of system administration such as the development of clinical pathway configuration. Produce software specification documents and content for training manuals and report specifications as required (in relation to system implementations). Ensure effective information governance and adherence to Caldicott principles, implementing policies and procedures to deliver appropriate practice. Participate on a regular basis, as part of the wider team in providing 2nd line support to users of the ECCH clinical information systems. Receive, access and respond to user queries, providing problem solving support and follow-up where required. Participate in initiatives to improve data quality. Actively participate in a programme of continual improvement for the service. Build up good professional working relationships with staff within the Great Yarmouth & Waveney Integrated Care System (ICS), taking into account the culture and ways of working within those communities. Support in the implementation of ICS wide digital programmes of work in order to standardise and optimise the use of technology in our region. This includes projects such as, but not limited to, the Shared Care Record, ICS Data Hub, Integrated Discharge solutions, Electronic Referral. System Improvements Undertake regular reviews of services on the clinical systems identifying best practice, issues and improvements and submitting these to the Executive for review and agreement. Roll out in a coherent planned way all changes to clinical systems after first testing them on the dedicated test environment. Keep up to date with developments in the current clinical systems to ensure ECCH keeps in front of innovation. Liaise with the providers of the clinical systems to ensure ECCH are best placed to be involved in innovation testing. General To work flexibly to meet the demands of the organisation and availability of staff. To participate in ongoing professional development to maintain skills and knowledge as software is developed. Other duties as deemed appropriate and relevant to the grade. This job description is not exhaustive and indicates the current responsibility but will be reviewed and amended with the post holder when necessary. All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role. Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word CARE. These stand for: Compassion, Action, Respect and Everyone. Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.

EPR Systems Manager, Band 8c Inner London HCAs

Barts Health NHS Trust has a vision to be a high performing group of NHS hospitals, renowned for excellence and innovation and providing safe and compassionate care to our patients in east London
and beyond.
We are looking for an enthusiastic, experienced and highly motivated EPR Systems Manager to join our Clinical Systems team.



The Clinical Systems team is responsible for supporting the Trust’s core digital solutions, ensuring they are well maintained, available and suitable for use. The team support multiple solutions on enterprise architectures, providing support for the 5 hospitals of Barts Health.


The EPR Systems Manager will provide managerial and strategic direction and lead a portfolio of core digital solutions across Barts Health. They will perform line management responsibilities to additional technical and administrative staff and promote a collaborative approach to delivery in the workplace.



Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.



The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

For informal discussions, please contact Daniel Phillips, Director of Clinical Systems (daniel.phillips5@nhs.net).


This advert closes on Wednesday 3 Jan 2024

• Champion development of consumables business with proactive market intelligence and product positioning, benchmarking against key competitors and executing effective business strategies
• Develop strategic business plans for the targeted businesses and drive execution, with a hands-on approach, rolling out promotional activities, conducting product presentations, assisting and supporting in-service/ product evaluation trials and engagement of KOLs and principals.
• Work closely with idsMED sourcing arm to develop idsMED house brand of medical consumables, both directlwith key decision makers in the market as well as though effective alignment with the Sales team
• Grow and meet financial target with addition in product portfolio and customers base, in alignment with segments’ requirement and develop strong marketing materials and contents
• Lead implementation and in-market sales activities of new consumables products. Train and equip Sales team to take over when product reach stable growth stage.
• Areas of focus includes, but not limited to, other medical consumables, with collaboration with principals and Sales team leaders, to effectively develop and roll out sales campaigns, targeting relevant market segment
• Manage the life cycle of the product range, continuously developing a strong funnel of opportunities.

Activities involve the coordination of diverse administrative and professional programs, and the requirement to provide maximum support to VISN 21 Executive Leadership, including but not limited to the provision of staff support in short- and long-range planning, financial and workload analyses, program leadership, implementation and evaluation, and identifying and resolving a full range of complex management problems.

This position has program oversight for specific functions/programs (which may include but are not limited to, high reliability, innovations, systems redesign, privacy, compensations and pension, research, call center, etc.) which includes ensuring appropriate implementation, tracking information and taking actions to achieve outcomes.

In addition to local responsibilities, the incumbent works creatively, cohesively, and insightfully with colleagues and other key staff within VISN 21 to design and develop innovative initiatives that will improve patient care quality and administrative efficiency. The Health System Specialist serves as a representative for VISN Executive Leadership on Network issues as appropriate and works with personnel toward meeting national mandates.

Performs duties directly contributing to the administrative management of a health care delivery system. Duties require the ability to apply the specialized principles and practices of health care management in directing or supporting a health care delivery system.

The incumbent provides full staff assistance on administrative matters affecting organizational policy and serves as a staff member directly supporting the VISN teams responsible for planning, organizing, developing, directing and evaluating network office operations. The incumbent provides full administrative support for VISN wide councils, committee and work groups.

Performs staff support to include short- and long-term planning efforts. Compiles with directives in preparing annual and cyclic planning documents. Obtains reviews and consolidates planning information from subordinate units. Incumbent administers planning process, performs quantitative and qualitative analysis to monitor the effectiveness of clinical programs/operations in meeting established goals and objectives. Evaluates agency-wide programs against short and long-range objectives and benchmarks identified in the Network Strategic Plan and other VHA program plans.

Reviews and analyzes data gathered and maintained in the VISN Data Warehouse and other VHA databases. Collects relevant information from many varied sources, some of which are difficult to access. Devises new analytical techniques to evaluate findings. Prepares necessary management data reports used to track VISN/VAMC performance and goal attainment. Makes authoritative recommendations.

Provides oversight for VISN program/initiatives for the implementation of the clinical, administrative or quality related initiatives and programs. This responsibility includes organizing and leading Network wide meetings aimed at achieving program goals and target, monitoring of performance standards, evaluating work performance, and initiating actions approved by VISN 21 Executive Leadership when performance is marginal or unsatisfactory. Provides guidance and assists with resolving complaints/issues from facility teams.

Work Schedule: Monday-Friday, 8:00 am to 4:30 pm
Compressed/Flexible: Not available
Virtual: This is a 100% remote position
Position Description/PD#: Health Systems Specialist (System Redesign/Innovation Program Manager)/PD00592A
Relocation/Recruitment Incentives: Not authorized
Financial Disclosure Report: Not required

Starting at $98,496 Per Year (GS 13)

• Provides assistance and support to the Ambulatory Care Operations Director (ACOD) / Group Practice Manager (GPM).

• Provides assistance and support to all ambulatory care services in the facility and at associated Community Based Outpatient Clinics (CBOCs) as it relates to access to care.

• Identifies interrelationships between the various aspects of ambulatory care and its impact on clinical operations to achieve and sustain quality, safe, efficient, and effective ambulatory care.

• Provides Oversight and integration of Primary Care, Mental Health, Surgery, Medicine, and/or Ancillary ambulatory clinics into an efficient Clinic Practice Management (CPM) model. Maintains knowledge of CPM training materials and supports fulfillment of action plans to meet CPM training requirements.

• Supports high quality, accessible, cost effective health care services.

• Ensures a high-quality patient experience by acting on feedback from the patient, patient representatives, facility employees, expert clinical staff, and the Ambulatory Care Operations Director (ACOD) / Group Practice Manager (GPM).

• Measures clinical product line performance and provides recommendations for optimizing clinic management processes and access strategies.

• Completes make-or-buy decision analysis of in-house and community provided care.

• Performs demand/capacity analysis, implementing established actions plans that will enable clinical grids to accurately reflect supply.

• Works in collaboration with facility Service Lines to review and develop guidance and policies that will facilitate standardized processes.

• Utilizes advanced principles to identify strategies for access improvement and provide recommendations to Clinical Leads for reducing backlog (recall delinquency, past due return to clinic orders, open consults, missed opportunity rates, wait times, or community care needs). Ensures accuracy of related services Full Time Employment Equivalents (FTEE), person class assignments, and labor mapping.

• Monitors existing or emerging workflow issues, consult management issues and Information Technology usage and issues, providing guidance to Clinic/Administrative Leads, as needed.

• Collects and analyzes trended data sets to make recommendations in the allocation of fiscal, personnel, equipment, and space resources.

• Assists clinic managers in forecasting the impact of staff changes and developing countermeasures to mitigate effect of staff shortages.

• Researches and prepares comprehensive reports supporting the development of strategic plans for the facility.

• Works independently with personnel to implement local, national, and VISN standards.

• Incorporates process improvement based upon knowledge of VHA's and local organizational philosophy, policies, and management principles.

• Ensures record management guidelines are adhered to in the clinic setting.

• Establishes and maintains good relationships with various groups and organizations, including other medical centers, medical societies, medical schools, colleges and universities, accrediting agencies, public health officials and organizations, volunteer work groups, and the community at large.

• Acts as a liaison for communications with persons or groups internal and external to the facility, representing the Group Practice Manager on clinical access issues.

• Promotes effective communication and optimal information flow within the clinics.

• Other related duties as assigned.

Promotion Potential: The selectee may be promoted to the full performance level (GS-12) without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Virtual: May be authorized for highly qualified candidates
Work Schedule: Monday through Friday; 8:00 a.m. to 4:30 p.m.
Position Description/PD#: Health Systems Specialist (Associate Group Practice Manager)/PD99865-S/99866-S
Relocation/Recruitment Incentives: NOT Authorized
Critical Skills Incentive (CSI): NOT Approved
Permanent Change of Station (PCS): NOT Authorized
Financial Disclosure Report: NOT Required

Starting at $69,107 Per Year (GS 11-12)

Major duties include but are not limited to:

• Works collaboratively with the clinical and administrative services to achieve strategic goals and initiatives.
• Responsible for coordination of daily operations for a wide range of services necessary to provide a continuum of care for Veterans. The work directly involves a wide range of responsibilities including human resources, logistics, acquisition, access, consults, encounters, fiscal matters, equipment, policies/procedures, space, etc.
• Assists in the design, implementation, modification, and maintenance of quality management and risk management programs and applies specialized knowledge of health care management to the planning, organization, and evaluation of the delivery of services.
• Responsible for tracking, monitoring, evaluating, developing, and implementing action plans to ensure achievement of VA standard for performance measure at the CBOC sites. This includes utilization and throughput monitoring, overall review of clinical/administrative reports and systems, all analytical and action plans reported to higher management, frequent briefings to the GPM and Assistant Director, responsibility for full compliance with national policies and directives regarding outpatient care procedures and business rules, and full administrative responsibility for customer service at the CBOC sites.
• Frequently meets with the clinical and administrative service leadership, advising on issues that affect the delivery of primary care, mental health, and specialty care in the CBOCs. Analyzes problems unique to the VA system with its broad program missions, complex administrative management problems, rapid fluctuation in various program priorities and requirements, and numerous conflicts between program requirements and available resources.
• Consistently reviews productivity standards for the above-mentioned clinics which will include the past, present, and future workloads.
• Provides oversight to ensure that local practices and processes within the assigned ambulatory clinics are aligned with planning and policies at the network and national access leadership levels.
• Recommends improvement strategies, policy, and process changes to the GPM and Assistant Medical Center Director to share with the executive leadership at the VAMC, VISN, and VACO levels as appropriate.
• Identifies, defines, and prioritizes customer service tools, process improvement and training opportunities that will support front line employees in providing predictable, consistent, and easy customer service experiences for Veterans, their caregivers, and survivors.
• Builds and leads local program planning and execution for VHA-approved program of clinic practice management at the assigned campus and CBOC level.
• Uses Advanced Principles and Strategies for Access Improvement to review and provide guidance to clinical leads, including reviewing and providing guidance to identify strategies to reduce backlog, oversee and monitor consult management issues and provide guidance to clinical and administrative leads when needed.
• Works with local personnel to integrate data analytics and measures with continuous process improvement utilizing LEAN, Six Sigma, and other improvement methodologies to meet and sustain ambulatory care goals and objectives.
• Works independently with the GPM, Assistant Medical Center Director, and personnel at the VAMC, CBOCs, and other facilities to implement national and VISN standards, and address administrative process/system issues and other areas of concern.
• Assists with annual budget plan and staffing plans for outpatient care at assigned facility and associated CBOCs.
• Performs other duties as assigned.

VA offers a comprehensive total rewards package: HR Specialist Total Rewards
Work Schedule: Monday through Friday 8:00am to 4:30pm
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for ad-hoc telework. Telework eligibility will be discussed during the interview process.
Position Description/PD#: Health Systems Specialist (Associate Group Practice Manager)/PDS0021A
Financial Disclosure Report: Not required

Starting at $93,858 Per Year (GS 12)

Activities involve the coordination of diverse administrative and professional programs, and the requirement to provide maximum support to VISN 21 Executive Leadership, including but not limited to the provision of staff support in short- and long-range planning, financial and workload analyses, program leadership, implementation and evaluation, and identifying and resolving a full range of complex management problems.

This position has program oversight for specific functions/programs (which may include but are not limited to, high reliability, innovations, systems redesign, privacy, compensations and pension, research, call center, etc.) which includes ensuring appropriate implementation, tracking information and taking actions to achieve outcomes.

In addition to local responsibilities, the incumbent works creatively, cohesively, and insightfully with colleagues and other key staff within VISN 21 to design and develop innovative initiatives that will improve patient care quality and administrative efficiency. The Health System Specialist serves as a representative for VISN Executive Leadership on Network issues as appropriate and works with personnel toward meeting national mandates.

Performs duties directly contributing to the administrative management of a health care delivery system. Duties require the ability to apply the specialized principles and practices of health care management in directing or supporting a health care delivery system.

The incumbent provides full staff assistance on administrative matters affecting organizational policy and serves as a staff member directly supporting the VISN teams responsible for planning, organizing, developing, directing and evaluating network office operations. The incumbent provides full administrative support for VISN wide councils, committee and work groups.

Performs staff support to include short- and long-term planning efforts. Compiles with directives in preparing annual and cyclic planning documents. Obtains reviews and consolidates planning information from subordinate units. Incumbent administers planning process, performs quantitative and qualitative analysis to monitor the effectiveness of clinical programs/operations in meeting established goals and objectives. Evaluates agency-wide programs against short and long-range objectives and benchmarks identified in the Network Strategic Plan and other VHA program plans.

Reviews and analyzes data gathered and maintained in the VISN Data Warehouse and other VHA databases. Collects relevant information from many varied sources, some of which are difficult to access. Devises new analytical techniques to evaluate findings. Prepares necessary management data reports used to track VISN/VAMC performance and goal attainment. Makes authoritative recommendations.

Provides oversight for VISN program/initiatives for the implementation of the clinical, administrative or quality related initiatives and programs. This responsibility includes organizing and leading Network wide meetings aimed at achieving program goals and target, monitoring of performance standards, evaluating work performance, and initiating actions approved by VISN 21 Executive Leadership when performance is marginal or unsatisfactory. Provides guidance and assists with resolving complaints/issues from facility teams.

Work Schedule: Monday-Friday, 8:00 am to 4:30 pm
Compressed/Flexible: Not available
Virtual: This is a 100% remote position
Position Description/PD#: Health Systems Specialist (Systems Redesign/Innovation Program Manager) - Temporary Detail/PD00592A
Relocation/Recruitment Incentives: Not authorized
Financial Disclosure Report: Not required

Starting at $98,496 Per Year (GS 13)