Total 1,833 human resources manager job vacancies in George Town, Pulau Pinang

A full-time position is available for the right candidate to take on a leadership role as a medical practice manager for our well established and busy medical practice located in the southside of Sydney.


This is a challenging role for an experienced medical practice manager who enjoys interfacing with people, has a strong sense of integrity and who enjoys growing businesses. The successful candidate will enjoy a welcoming long-term working environment, with opportunities for further professional development and opportunities for promotion based on performance.

As the practice manager, the role will require oversight and management of the practice in all aspects of medical practice management.

We are seeking a candidate who has the following experience:

A minimum of 2 years of management experience in managing medical practices in Australia.

A diploma in practice management (HLT57715) or equivalent, or a degree in healthcare management will be looked at favourably but is not a requirement for this role.

Duties and Responsibilities:

Operations


Overseeing the day to day management of the practice.
Staff management and rostering.
Keeping up-to-date on Covid-19 (and other infections disease developments) and developing standard operating procedures to ensure the practice remains safe and compliant to meet public health and safety requirements.


Medicare Billings & Practice Performance


Managing medicare claims including following up on medicare and work cover payments.
Promoting the practice through finding additional streams of revenue and controlling expenditure.
Working with our in-house accountant and senior receptionists the practice to develop a quarterly performance reports and recommendations which covers the main operational, financial and human resource developments and issues.


Human Resources


Coordinating the hiring of new staff including interviews, and staff induction.
Encouraging staff motivation and professional development.
Ensuring a safe and inclusive work environment for staff and a safe and welcoming environment for our patients.
Implementing recruitment strategies for healthcare professionals and administration staff as needed.
Arranging locum cover for visiting GPs as needed.


Clinical Governance and Safety


Ensuring clinical governance processes are in place, adhered to and monitored.
Recording and reporting on any incidents in accordance with accreditation requirements.
Exercising duty of care including meeting practice standards and accountability.
Maintaining patient (and practice) confidentiality and dignity at all times.


Practice Accreditation & IT


Keeping up-to-date paper work for PIPs, WIPs and other incentives and grants.
Lodging and managing provider number applications for general practitioners.
Applying for reaccreditation for all practices.
Ensuring medical records are backed up and secured periodically, and practice software is kept up-to-date and running smoothly.
Ensuring cybersecurity risk is minimised.


The successful candidate will firs Apply Now

About the team you are joining

Reporting to the Manager, Billing and Reporting, the incumbent will be part of the Billing Operations team responsible for providing technical/ system support to the day-to-day operations for the Billing & Settlement Plan (BSP), Cargo Accounts Settlement System (CASS) and the GDC team globally.

The Billing Operation‘s role is to ensure IATA’s on-time delivery and accuracy in Billing and Settlement output for both Passenger and Cargo services, and the high performance of the IATA BSP and CASS systems.You will be part of a broader team called Platform and Data Operations (PDO) that establishes the functional organization of FSDS platforms (which system best fits the operational needs to perform a specific business process) and coordinates the changes in those systems with a network of vendors and SMEs to ensure an orderly, quick and effective delivery to facilitate settlement services by other operational units.

What your day would be like

Technical Support and Operations:

• Deliver proactive technical support to operations, promptly addressing daily requests related to Data Processing Centre (DPC) files and production issues.

Level 3 Support:

• Extend Level 3 support to the Customer Service team and internal stakeholders.

Monitoring and Error Mitigation:

• Vigilantly monitor the results of Reporting Tape (RET) file processing, actively working to minimize errors in future submissions.

System Administration and Data Analysis:

• Ensure precise administration of systems such as BSPLink, IBSPs, and CASSlink.
• Proactively review database information, conduct data analysis, and swiftly identify gaps and inconsistencies.

Provisioning and Configuration of Services:

• Execute activities related to provisioning and configuring services within the BSP and CASS.
• This encompasses monetary calculations, airline/agent tax configurations, exchange rate maintenance, and efficient administration of commission control services for airlines in corresponding markets.

Enhancements and Efficiency:

• Identify essential requirements for system enhancements and proactively explore avenues to boost productivity.
• Consider automating processes or proposing novel, more efficient procedures.
• Efficiently manage system change requests by gathering requirements from stakeholders, promptly raising RFCs, and coordinating testing.

Training and Global Projects:

• Identify training needs for operation / process efficiency, ensuring the continuous and up-to-date training of Customer Support staff.
• Acting as SMEs to support for global project rollouts.

We would love to hear from you if

• You have a university degree in a relevant discipline (essential).
• A minimum of 5 years’ experience in the air transport/travel industries, along with exposure to IATA’s systems, is required.
• Strong analytical skills and a proactive spirit are essential, with the ability to think “out of the box” and drive continuous process improvement.
• Ability to work as a strong team-player in a dynamic, multi-cultural, fast-paced and highly demanding environment is crucial.
• Excellent interpersonal and communication skills are crucial, aligned with a strong sense of customer service ethics according to IATA’s corporate philosophy.
• Good organizational skills are necessary, including the ability to effectively organize, prioritize, work under pressure, and meet deadlines.
• Proficiency in Excel and Access is a must. Knowledge of PowerBI, SQL, and XML would be advantageous.
• Fluency in written and spoken English is mandatory, while knowledge of other languages would be advantageous.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description:

• Overall, in charge and responsible for various system supporting customer services.
• To be responsible for Infra for company’s System supporting and maintaining
• DNS Servers, Postfix, VMware Cluster, Cpanel
• Acronis, Veeam Backup solution
• Window Server Operations System and Linux
• Monitoring servers like Nagios and Cacti
• Implement and support third party cloud services.
• Manage and guide a group of system engineer to ensure smooth operation of day-today business.
• Involve in providing solution to customer requirement related to system services
• Maintain service SLA for system services through continuous improvement of system
uptime.
• Plan and design expansion of system infrastructure as business grows.
• Maintain the security of the system servers through industry best practices.
• Hands-on troubleshooting of system related issues.
• Support scripting for the related supported applications
• Meeting customer and site installation when required.
• Perform service request and changes related to system services.
• Maintenance of back-up events and monitoring systems

• Create and maintain programmatic and technical documentation to insure efficient planning and execution

• Responding to, solving of, first and second line incidents and monitoring all systems elements.

• Standby for after office hours escalations.

Reqiurements:

• Diploma or Degree graduate.

• Strong knowledge of managing system servers under Window OS and Linux

• Strong knowledge of managing storage system supporting physical and virtualization environment.

• Good knowledge of IP networking and Security

• Acquired valid Microsoft certifications and related Linux certification.

• Acquired related virtualization certification.

• Self-motivated, right attitude, independent and always keen to learn new technologies.

• Good analytical skill and problem-solving ability.

• Dedication to customer service and customer satisfaction

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Responsibilities

• Work closely with product team to confirm project scope and objectives
• Assess efforts with the technical and QA teams, and provide a detailed project schedule and plan
• Manage internal and external development teams to execute projects based on the plan
• Facilitate meetings, track project status, and provide timely updates to various stakeholders
• Analyze, evaluate and resolve project risks and issues
• Provide end-to-end project management throughout the entire project life cycle
• Track BAU tasks to optimize platform/system performance
• Review progress from daily stand-up sessions and drive high-quality output from the development team
• Produce management and stakeholder report updates for all on-going projects
• Support RFQ/RFP/tender processes and evaluate vendor proposals
• Apply industry best practices as part of project management; work with other project managers to identify areas for improvement

QUALIFICATIONS

• Minimum of 5 years' experiences in managing digital and mobile app development projects
• Bachelor's degree, preferably in the fields of computer science, information systems, or engineering
• Experience in Agile (Scrum) and waterfall project management methodologies
• Strong analytical and problem-solving skills
• Strong working knowledge of JIRA, Confluence, Microsoft Teams, Microsoft Office & Google Apps
• Experience in OTT platform projects and a good technical background with an understanding or hands-on experience in software development and web technologies
• PMP or Scrum Master certification

Please note that your application will be sent to and reviewed by the direct employer - Mediacorp Pte. Ltd.

Who we are  
Known best as the 'Undisputed King of Trainers', JD Sports is one of the biggest and best global Sports Fashion brands across footwear and apparel.  
Founded in 1981 in Greater Manchester, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we offer unparalleled service and style to all our consumers, striving to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.  
In 2017, JD Sports first established itself within the Australian market and has since expanded to 60 stores in NSW, VIC, QLD, WA, SA & TAS with many more to come!  

The Role
Working as an Assistant Store Manager for JD Sports is a state of mind, an attitude and way of challenging the norm. ... Click here to view more detail / apply for Assistant Store Manager ? Hurstville

Recently named as one of the 'Best Big Companies to Work For’ by Best Companies, J. Murphy & Sons Limited (Murphy) is a leading international, specialist engineering and construction company founded in 1951 with a purpose to improve life by delivering world-class infrastructure. Operating in the United Kingdom, Ireland and Canada, Murphy provides better engineered solutions to infrastructure sectors including transportation; natural resources; power and water. Headquartered in London, Murphy has a number of related businesses – Ground Engineering; Utility Connections; Murphy Plant; Murphy Process Engineering; Pipeline Testing Services; Specialist Welding Services; and Electrical Services. Murphy is a specialist in delivering pipelines, design, structural steel, tunnelling, fabrication, bridges and piling, and has a substantial holding of plant, equipment and facilities. Murphy employs around 3,600 engineers, professional managers and skilled operatives around the world. Together, they work as ‘One Murphy’
- directly delivering the people, plant and expertise needed to make projects a success. #MoreToMurphy

Planning & Project Controls Manager – London – Water

Would you like to join one of the UK's Best Big Companies as awarded by Best Companies? If so Murphy are keen to hear from you! Due to continued growth and project wins we are recruiting for a Planning & Project Controls Manager who will join the Infrastructure planning team based out of London.

Take a look at the role outline and if you think you fit the bill and want to work within a team that rewards performance, drives personal development and offers a great place to work delivering exciting projects, then get in touch!

What you will be doing:

- Lead the planning team on a day to day basis
- Lead roll out and adoption of planning & project controls procedures and processes.
- Line and / or functional management of planners, including the management of external planning resources
- Inspire and empower individuals within their portfolio to deliver high quality standards and outputs.
- Follow a rigorous and proactive regime of audit and review to ensure planning requirements are followed, minimise non-compliance, drive high standards and ultimately improve project / business performance.
- Manage the proper and controlled use of the Enterprise planning tools.
- Contribute to the development of business unit and sector plans and strategies.
- Develop and maintain effective communication and collaborative relationships with the Client and other project stakeholders (internal and external)
- Accountable for ensuring that integrated, whole life programmes are prepared from first principles in accordance with the Planning and Work Winning procedures.
- To support the Business and its work winning teams to target, pursue and secure projects.
- To ensure that the work winning governance processes are adhered to in regards to the elements produced by the planning function.
- Endure tender programmes are critically analysed to ensure that the planning and scheduling that underpins them is appropriate, contract / procedurally compliant, robust and obtainable.
- Ensure that integrated, whole life programmes are prepared and maintained from first principles in accordance with the Planning procedure and Contract requirements.
- Ensure that there is accurate and transparent reporting of progress, risk and issues in relation to the programme.
- Ensure that programmes and associated progress reports are regularly updated and submitted to the Client in accordance with the requirements of the contract.
- Follow change control processes in regard to the identification, notification and quantification of time entitlement for delay, disruption and change.
- Ensure there is alignment between Operations, Commercial and Planning resources on projects – single version of the truth.
- Support the proactive identification, management and mitigation of project risks.
- Proactively support the planning and project teams in the identification and resolution of potential and actual risks and issues


Who we are looking for:

- Experience as a Planning & Project Controls Manager
- Experience managing a team of planners
- Contract and tender planning for a Tier 1 contractor
- Fully conversant and efficent in the use of P6 planning software
- Stakeholder management & experience of representing the company in front of Clients at planning and business performance meetings
- Mentoring / coaching and professional development experience




About Murphy

- Charity is at the heart of Murphy values; you will receive 2 days leave per year to donate your time to a charity of your choosing. Many teams choose to support a charity together to positively impact our communities.
- Access to Murphy Wellbeing: you will have access to a host of online tools, mental health trained colleagues, and if needs be external professional support because we understand that work and life offers challenges that sometimes need a little extra support.
- Murphy is committed to building a diverse and inclusive culture, making Murphy a great place to work where we can all thrive. You can get involved in numerous events and even join our committee dedicated to continuously nurturing Murphy’s inclusive culture.

What you’ll get in return

- Dedicated and continued investment in your professional development.
- 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service
- Discretionary annual bonus and annual salary review
- Above market rate contributory pension scheme
- Life assurance, health screening and enhanced sick pay
- Enhanced maternity and paternity pay and a maternity returners bonus
- Extra weeks holiday for all employees getting married and a wedding bonus
- Subsidised canteen facilities in core locations
- Other Murphy benefits include retail discounts and cashback, cycle to work scheme etc

As part of our commitment to being an inclusive employer we are proud to have signed up to #BantheBoxUK and reduce barriers to employment for people with criminal records.
If you think Murphy is the place to help you thrive in a great team dedicated to delivery and engineering excellence, and want to work in an inclusive team culture that rewards performance and drives personal development, apply today.

J Murphy & Sons Limited is unable to employ anyone who does not have the legal right to live and work in the UK.
If you are unable to apply via the usual process, please call 07714688040 to discuss in more detail.

As a leader in the project team, his /her responsibilities are to:-

1. Management of development and deployment projects both within Integro and for Integro's customers and partners where appropriate.

2. Successful delivery of these assigned projects

Requirements

1. Degree in Computer Science or equivalent

2. Mandatory to have 8 to 15 years in the IT industry, specifically in Loans Origination systems in the banks.

3. At least 5 years in a project management capacity managing a team of at least 15 people

4. Good knowledge of Java, J2EE, object oriented technologies and implementation will be an added advantage

5. Able to demonstrate leadership and have successfully managed a project from start to finish

6. Ability to manage time, cost and quality

7. Excellent inter-personal and communications skills

8. Knowledge of Loans and Credit Risks will be added advantage

9. Strong customer relations and ability to interact with IT and users at all levels

10. Ability to demonstrate leadership and problem ownership qualities

11. Require traveling and working in regional countries

Responsible for supporting the service manager in the:

• Delivery of purchased goods to customers in a highly professional and timely manner in line with company approach, use of IT system to organize deliveries.
• Trouble shooting customer issues in supportive and diplomatic manner.
• Maintaining positive relationships with customers.
• Identifying customer needs and overseeing service delivery within the business context.
• Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.
• Managing containers into the warehouse
• Managing and organizing the warehouse
• Determining ways to reduce costs without sacrificing customer satisfaction.
• Assessing customer feedback to improve, and refine services.
• Remaining organized and meeting deadlines.
• Building partnerships and liaising with team leaders to determine the company's services, delivery criteria, and solutions for issues that may arise.
• Supporting with deliveries when / if required.
• Ability to drive is required. Forlift licence is preferred.
• This position will be trained for the Service Manager position

Job Summary

This is an Asia Pacific regional role based in Singapore with responsibilities for the management and execution of bulk and parcel freight (Air/Ocean/Road) to our warehouses, indirect sales, and retail business segments. This person will oversee the day-to-day operations, and manage our carriers and freight forwarders in order to drive performance and operational capabilities. This person also is a key contributor in cross functional projects to support new Geo and Retail expansions.

Key Qualifications

• 8-10 years experience in the logistics industry across bulk and parcel freight. Bachelor degree or equivalent experience with related major.
• Strong functional knowledge on domestic air/road/train freight and parcel market, e-commerce fulfillment/delivery mode, good practices, industry benchmarking.
• Proven knowledge in customs import/export processes, as well as other local import requirements.
• Strong vendor management skills and working experience with major 3PLs in APAC.
• Experience with a B2B or B2C leading company is preferred, experience with or in a Technology based vertical would be beneficial.

Description

• Drive 3PLs for operations excellence around on-time execution, losses and damage, track & trace, freight payment metrics.
• Collaborate with 3PLs for pivotal initiatives around capacity management, volume fluctuations, cost savings, process/system improvements and sustainability focus.
• Apply freight forwarder resources to ensure operations execution, shipment status reporting and exceptions management, and timely resolution of shipment issues.
• Support of new product launch processes including finished goods and service level components.
• Continuous developments in e-commerce & retail fulfilment optimisation, and embrace the cost effective solution with high CSAT.
• Periodic review of 3PL infrastructure and partners to ensure support for scale and growth.
• Ensure redundancy in supply chain network for critical lanes and segments.
• Manage vendor closely to ensure they have a proper team structure in place aligned per our need and have clear goals aligned with yearly plans.
• Drive Green initiatives to reduce carbon footprint by optimising operations and identifying alternative shipping methods.
• Comfortable with generating and interpreting data to drive operational CIPs.

Education

Bachelor Degree or equivalent

Job Title: Assistant Accounting Manager

(FINANCE DEPARTMENT)

Job Description & Requirements

Main task

· Maintain and ensure accounting operations, financial reports and internal controls comply with applicable statutory standards.

· Ensure timely preparation & submission of monthly management reports and quarterly / semi-annual / annual audit reports.

· Establish strong accounting processes and periodically review and improve existing processes to ensure compliance.

· Manage compliance and timely reporting of Goods and Service Tax (GST) and other tax compliance matters.

· Facilitate and review on Company’s financial planning process, budget and forecasting.

· Monitor and maintain healthy cash position of the Company.

· Grow and develop the finance team

Supplementary Tasks

· Facilitate on Company’s consolidation closing process.

· Collaborate with other HODs to identify, measure and manage organizational risks for improve performance

· Other ad hoc duties / tasks / projects as assigned by the Management

· Efficiency: Timely delivery of reports, filings for tax and statutory purpose, and go-live business application(s), if any.

· Innovation: new idea or proposal to improve existing business process / accounting process.

Responsibilities

· Maintain and manage the day-to-day accounting operations within the Finance team and people from other functional department.

· Review the works of Accountants and Accounts Executive.

· Ensure timely closing of Company’s accounts and compliance with all statutory / tax filing requirements.

· Facilitate and liaise with external auditors, tax agent and corporate secretariat on matters pertaining to accounts and taxation (GST and WHT).

· Support for budgeting and forecasting process.

· Contribute to ad-hoc projects assigned by Accounting Manager and Financial Controller.

Requirements

· Bachelor’s degree in accounting or finance, or equivalent professional degree recognized by local Accounting body.

· More than 5 years working experience and knowledge in bookkeeping and accounting principles / standards.

· Proficiency in SAP ERP and Microsoft Office applications

About CorDx:

CorDx is a multi-national biotech organization focused on pushing the limits of innovation and supply in global health. With over 2,000 employees across the world, serving millions of users in over 100 countries.

CorDx is transforming the global diagnostics industry with innovative R&D solutions, a vertically integrated supply chain, and manufacturing footprints in the United States and around the world.

With nearly two decades of IVD experience, CorDx is a leader in IVD research and development, manufacturing, and supply chain. Our proprietary line of rapid diagnostic products is recognized by families and medical professionals for reliability, affordability, and rapid results.

CorDx delivers rapid testing and point-of-care medical device solutions used in the detection of infectious disease such as COVID-19, pregnancy, drugs of abuse, biomarkers, and more. CorDx is at the cutting edge of technology, artificial intelligence, and data science with the goal of delivering diagnostic solutions to some of the most critical questions in healthcare.

Job Responsibilities

• Build, develop and maintain good and close customer relationship with our business partners, especially the market key influencers such as academic and public institutions, hospitals, major clinic chains, pharmacies, dealers, agents, etc. with the aim to generate repeated sales & cultivating long-term, value-driven collaborations
• Responsible for providing market feedback information and implementing the company's relevant sales strategies;
• Responsible for establishing good customer relationships (including developing key customers) and maintaining good company image;
• Excellent market sensitivity and able to quickly adapt to market changes;
• Regularly summarize and analyze sales results, and submit relevant data, reports, etc.
• Manage and generate response to queries from potential customers and follow-up on leads and referrals.
• Work closely with the Sales team on sales plans to achieve or exceed the sales targets set by the Management through value creation selling activities.
• Keep updated with product knowledge and stay informed of competitors’ products.
• Provide accurate forecasts and pipeline data as well as market intelligence on competitors to the Management.
• Develop and maintain an up-to-date customer list with contact details.
• Lead and manage the sales team's KPIs, ensuring timely achievement of targets.
• Collaborate with cross-functional leadership teams to synchronize business development goals with overall organizational objectives.
• Any other ad-hoc duties or projects within the sales and marketing function as required by the management team.

Qualifications:

• Strong network in medical device and pharmaceutical business.
• A bachelor's degree with at least 5 years of relevant experience. Others are welcome to apply.
• Familiar with in vitro diagnostic products such as lateral flow immunoassay, PCR, Immunoassay etc;
• Familiar with IVD product development and commercialization life cycle;
• Systematical project management, good planning, execution and timely communication. Good presentation skills.
• Majoring in biology, medicine, laboratory science, immunology, pharmacy or quality engineering are preferred;
• Enthusiastic, proactive, and down-to-earth work attitude, strong communication & execution ability, results driven, and a team player;
• Meticulous and strong sense of responsibility; able to handle stress and tight schedule;

How to Apply:

• Please send a comprehensive resume, a cover letter (If applicable), along with your current and expected salary and send to foongying@cordx.com or apply @ My Careerfuture.
• We regret that only shortlisted candidates will be contacted

We are looking for a Product Manager with at least 5 years of experience to support our growing product portfolio as we embark on our expansion plan in the region. We are also keen to speak with you if you have less than 5 years of experience in product development or you are in a technology role and are keen to make a transition into product development. This role will report to Alex Lew, our Chief Product Officer.

Who are you?

You are passionate in creating applications that will deliver values to the users. You possess good understanding of project life cycles and methodologies and high level of stakeholder engagement and management skills with internal and external stakeholders. You also have excellent analytical and creative problem-solving skills, with the drive in providing the best user experience while being empathetic with the users’ as you resolve their pain points. You could have expertise in using project management tools like JIRA Software and some experience in the healthcare or insurance industry. Ideally, you have a professional or academic background in technology.

What awaits you?

Not just a front row seat, but you will be on stage and be part of the action as we revolutionise healtcare. You will get to:

• develop innovative and best-in-class products that uniquely serve our patients, doctors and partners
• collaborate with engineering, design, analytics and data science team to define an ambitious product strategy, develop and maintain a prioritized product backlog, and execute on delivering great experiences for our users
• define and communicate product requirements and specifications by thinking creatively and rigorously about how to solve problems that have never been solved within the telemedicine industry
• partner with marketing and business counterparts and other internal and external stakeholders on innovative and well-defined go-to-market plans
• launch products based on quantitative and qualitative data on user behaviour and experimentation, as well as being able to continuously iterate your product to enable more delightful customer experience
• review and ensure test cases for quality assurance testing and user acceptance testing are well defined
• define success metrics and consistently measure the impact of your work
• guide product executives in product executions, features and solutions

PRODUCT AREA

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

ADDITIONAL JOB DESCRIPTION

In this role, you will enable our partners to launch Google Ads platforms across scaled customer bases. You will work with our partners to identify problems/opportunities, design a solution/product to address that problem/opportunity, provide engineering guidance and solutions, and establish development timelines. You'll work with our business development team and partner management teams in assessing partnership potential and technical needs, and work closely with partners to design new advertising solutions/products. You will integrate with various technical teams of our partners including C-level executives, product and engineering managers, and developers.Our partners around the globe allow us to offer advertising solutions at scale to small and medium-sized business advertisers. Product development and technology is core to the success of many of these partners.

Qualifications

JOB RESPONSIBILITIES

• Identify, drive, and optimize business growth from new opportunities by leveraging Google Ads technologies.
• Work closely with our partners across the product development lifecycle, from product ideation and strategy to solution definition, implementation, launch and Go-To-Market, and drive the completion of key execution deliverables.
• Lead cross-functional teams with Product, Engineering, Sales, and Business Development Managers towards a common goal with specific partners, addressing product related and technical challenges.
• Improve product feature offerings by providing partner feedback to internal cross-functional teams, including Product Management and Engineering.
• Implement processes for managing, engaging, and expanding technology partnerships.

MINIMUM QUALIFICATIONS

• Bachelor’s degree or equivalent practical experience.
• 6 years of experience with data analysis and data tools (e.g., SQL, MySQL, Tableau, etc.).
• 6 years of experience working with systems design and product design.
• 6 years of experience in product or program management.
• Experience with Google Ads products.
• Experience in a customer-facing role, communicating technical concepts and solutions to non-technical and executive audiences.

PREFERRED QUALIFICATIONS

• Master’s degree in Business, Statistics, Economics, Engineering, or a related field.
• 8 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.
• 8 years of experience in operations management (i.e., process improvement, operational reviews, optimizing workflows, etc.).
• Experience with UX design, web technologies (i.e., object-oriented JavaScript, HTML, CSS), scripting languages (i.e., Python, Ruby), and API/back-end code in one of the following languages: Ruby, Java, or Python.
• Experience in digital marketing, eCommerce, or Marketing Automation.
• Experience with Agile delivery frameworks (i.e., Scrum Master or Product Owner Certified).

• Responsible for technical governance and QA/QC compliance / excellence across the Fuels laboratory network in Asia Pacific (APAC) and Eastern Europe, Middle East, Africa (EEMEA)
• Ensures proper analysis and timely findings/responses/mitigation in a consistent and factual manner; establish & follow the escalation and reporting processes
• Providing governance, risk, and compliance for technical data and insights to drive improvement across the laboratory network, and Fuels business as a whole
• Design, implement and manage comprehensive data governance frameworks, policies, and procedures
• Collaborate with cross-functional teams to define technical governance objectives and align them with business goals
• Establish quality standards, KPI measurement guidelines, and efficiency of laboratory management processes
• Drive the adoption and compliance of technical governance practices throughout the organization
• Conduct regular laboratory assessments and audits to identify vulnerabilities and recommend remedial actions
• Lead the investigation of non-conformities and ensure corrective actions provide best-in-class solutions
• Provide guidance and support to the QA/QC technical teams across both regions to ensure compliance with relevant industry regulations and international standards