Total 32 Manager Operations Executive job vacancies in Education / Training category in Malaysia

Position: Operations Manager

Job Summary: The Operations Manager is responsible for overseeing the day-to-day operations of the art center, ensuring its smooth and efficient functioning. This role involves managing staff, facilities, events, and logistics, and also includes coordinating the successful opening of new centers.

Key Responsibilities:

• Develop, implement, and optimize operational plans, policies, and procedures to enhance the center's efficiency and effectiveness.
• Lead the planning and execution of the new center opening, including facilities setup, recruitment, training, inventory, marketing, and coordination with various teams.
• Collaborate with cross-functional teams to ensure a successful launch, adhering to timelines and budgets.
• Oversee the maintenance, cleanliness, and functionality of the art center's facilities, including classrooms, studios, equipment, and common areas.
• Coordinate repairs, upgrades, and renovations as needed.
• Ensure optimal stock levels, quality control, and cost-effectiveness.
• Recruit, train, mentor, and manage staff across various departments, including front desk, maintenance, events, and facilities management.
• Foster a positive work environment, encourage teamwork, and address employee concerns.
• Maintain a welcoming and organized environment for students and visitors.
• Oversee customer interactions, handle inquiries, and address feedback to enhance the overall experience.
• Collaborate closely with other departments, including sales, marketing, education, and finance, to align strategies and achieve overall business goals.

Qualifications and Requirements:

• Proven experience in operations management
• Strong leadership skills, with the ability to motivate and manage diverse teams.
• Excellent organizational, problem-solving, and decision-making abilities.
• Effective communication, negotiation, and conflict resolution skills.
• Proficiency in MS Office
• Flexibility to work evenings, weekends, and attend special events as needed.
• Creativity, adaptability, and a passion for the arts are advantageous.

Other Information:

Working day: 5/6 days work week, including weekends
Working Location: Report to HQ at Jb Setia Tropika but needed to travel to various branches

Employee Benefits and Perks:

• Comprehensive training will be provided.
• Enjoy planned annual leave, public holidays, bonus holidays, medical leave, maternity leave, and paternity leave.
• Engage in staff bonding activities like the Annual Dinner, Award Ceremony, Team Building, and Personal Development Growth Training.

Incentives and Rewards:

• Earn full attendance incentives and grooming incentives.
• Qualify for company trips and avail of complimentary art courses for your children.
  Benefit from staff discounts.

Government Statutory and Security:

Contributions to EPF, SOSCO, EIS, and other government statutory requirements.

Career Growth:

Opportunities for career advancement and promotions within the organization.

We regret to inform you that only shortlisted candidate would be notified.

By submitting your personal data and/or resume, you give consent to collect, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by the company relating to this job application.

職位：營運經理

職位概要：營運經理負責監督藝術中心的日常運營，確保其平穩且有效率的運作。該角色涉及管理員工、設施、活動和後勤，還包括協調新中心的成功開幕。

主要責任：

• 制定、實施和優化營運計劃、政策和程序，以提高中心的效率和效力。
• 領導新中心開幕的規劃和執行，包括設施設置、招募、培訓、庫存、行銷以及與各個團隊的協調。
• 與跨職能團隊合作，確保成功啟動，並遵守時間表和預算。
• 監督藝術中心設施的維護、清潔和功能，包括教室、工作室、設備和公共區域。
• 根據需要協調維修、升級和翻新。
• 確保最佳庫存水準、品質控制和成本效益。
• 招募、培訓、指導和管理各部門的員工，包括前台、維修、活動和設施管理。
• 營造積極的工作環境，鼓勵團隊合作，並解決員工的擔憂。
• 為學生和訪客維持一個熱情且井然有序的環境。
• 監督客戶互動、處理查詢並解決回饋，以增強整體體驗。
• 與其他部門（包括銷售、行銷、教育和財務）密切合作，以協調策略並實現整體業務目標。

資格及要求：

• 豐富的營運管理經驗
• 強大的領導能力，能夠激勵和管理多元化團隊。
• 優秀的組織、解決問題和決策能力。
• 有效的溝通、談判和解決衝突的能力。
• 熟練使用 MS Office
• 可以靈活地在晚上、週末工作，並根據需要參加特殊活動。
• 創造力、適應力和對藝術的熱情是有利的。

其他資訊：

工作日：每週工作 5/6 天，包括週末
工作地點： 到 Jb Setia Tropika 總部報到，但需要前往各分行

員工福利和津貼：

• 將提供全面的培訓。
• 享有計畫年假、公共假期、獎金假期、病假、產假、陪產假。
• 參與員工聯誼活動，如年度晚宴、頒獎典禮、團隊建立和個人發展成長訓練。

激勵和獎勵：

• 獲得全勤獎勵和美容獎勵。
• 有資格參加公司旅行並為您的孩子提供免費藝術課程。
  享受員工折扣。

政府法規和安全：

符合 EPF、SOSCO、EIS 和其他政府法定要求的供款。

職業發展：

組織內職涯發展和晉升的機會。

我們遺憾地通知您，只有入圍的候選人才會收到通知。

透過提交您的個人資料和/或履歷，您同意本公司收集、使用和揭露您的個人資料和/或履歷，以便公司處理和管理與此職位申請相關的目的。

The purpose of this role is to develop, maintain and coordinate high-quality administration of the day-to-day running of the Biomedical Research Centre grant to ensure effective and efficient conduct. You will work closely with the Chief Investigators, Co-Investigators, researchers and colleagues within the Nottingham NIHR Biomedical Research Centre Surgery, Trauma, Musculoskeletal Ageing and Recovery (BRC MSK) Theme to ensure successful completion of the research.

Candidates should have excellent IT skills including database management and good written and verbal communication skills with the ability to respond independently to complex queries and demonstrate planning and organisational skills.

More information about the Nottingham BRC MSK theme can be found on our website.

https://nottinghambrc.nihr.ac.uk/research/musculoskeletal-surgery-inflammation-recovery

This role is available on a full-time (36.25 hours per week) fixed-term basis for 3 years. Applications are also welcome from candidates wishing to work part-time (minimum 29 hours per week). Please specify in your application if you wish to work part-time and the number of preferred hours. Arrangements for job share would be considered.

Requests for secondment from internal candidates may be considered on the basis that prior agreement has been sought from both your current line manager and the manager of your substantive post, if you are already undertaking a secondment role.

Informal enquiries may be addressed to Dr Suzanne Miller by email suzanne.miller@nottingham.ac.uk. Please note that applications sent directly to this email address will not be accepted.

Proud member of the Disability Confident employer scheme

School of Physical and Mathematical Sciences seek to hire the position of Senior Executive/Assistant Manager, Research and Graduate Studies Office. The position will assist the school management primarily in the administration of research and graduate studies.

Key Responsibilities:

MOU and Joint/Dual Degree Agreement

• In charge of the drafting of new agreements, liaising with partner universities, attending meetings with partner universities for submission to Chair, Dean, Graduate College ExCo, Provost Council and MOE.
• Monitoring students admitted to the joint/dual degree programmes.
• Compile annual reports for reporting to the University.

Examination Planning and Conduct

• In charge of exam planning for every semester’s final exams.
• Take lead in conduct of decentralized exams.
• Arrangement of Division and School BOE.
• Analyse exam results of postgraduate students and identify at-risk students to report to the school management.

Thesis Submission

• Process thesis examination processes including checking of thesis format, arranging oral defence and assisting students to graduate on time.
• Ensure students meet the graduation requirement.

Course Registration

• To process the course registration and maintenance of courses.
• Support the administration for the approval of new courses as set by the school.

ACR Office Seminar Series

• To invite nominated speakers officially for the seminar.
• In charge of all logistics requirement for the setup of the seminar.
• To process honorarium for speakers.

Compilation of Statistical Data

• Generate data as requested by the School/College/University/MOE.
• Provide analysis and projections for School/College/University/MOE.
• Any other administrative tasks given by the University/School.

Requirements:

• Bachelors or higher degree, in any discipline
• At least 2 years of relevant work experience in tertiary education
• IT knowledge, proficient in MS office application
• Demonstrated ability to understand and to work in an academic environment
• Demonstrated ability in analytical, planning and organizational abilities
• Meticulous
• Able to work independently and as a team

Institute for Social Science ResearchBroaden your career within one of QLD’s largest employersBelong to a vibrant community where your work genuinely makes an impactFree parking is available to staff at the Long Pocket siteBased at Long Pocket only 10 minutes from St Lucia CampusAbout UQAs part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you’ll have the opportunity to contribute to activities that have a lasting, real-world impact.Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:26 weeks paid parental leave or 14 weeks…

Click here to view more detail / apply for Research Operations Manager - ISSR

Job Summary:
The Learning Operations and Quality Manager SE Asia will serve as a liaison between Disney Cruise Line and our vendors in APAC region, responsible for training, development and quality assurance. They will consult with client areas to understand and analyze performance and provide recommendations. They will collaborate with business partners and subject matter experts to design, develop, implement, and evaluate learning solutions. In addition, they will partner with Disney Cruise Line Leadership to develop and maintain the quality assurance standards that align with operational goals. They will facilitate training programs in domestic/international locations for all a variety of audiences at all levels of the organization, providing performance feedback as needed. The Learning Operations and Quality Manager SE Asia based on client area, will arrange training sessions, create/maintain training calendars, manage the training scheduling process and support the administrative and logistical aspects of training delivery and implementation.

Responsibilities:

• Manage client relationships, consult and provide performance recommendations and be a key decision-maker onsite at worldwide training locations, ensuring all decisions are in the best interest of the Business, Learner and Cast.
  Support and partner with vendors as needed in establishing and maintaining quality assurance practices within the operation.
  Ensure consistency and monitoring is applied in accordance with established operational goals.
  Maintain significant knowledge of all product offerings, procedures and policies.
  Consult with client areas to analyze and understand performance concerns, determine if a learning solution is needed, and provide outcomes that drive performance improvements for teams, business units and individuals.
  Apply solid instructional design skills and effectively use learning principles and creativity to assist with design and development projects, as needed, that transfer knowledge and engage participants in the learning process.
  Develop and execute multiple project plans simultaneously, identify appropriate team members, assign and drive task completion, schedule and host meetings, and oversee the completion of project goals within an established timeline.
  Facilitate training programs in domestic/international locations for audiences at all levels of the organization within client areas as needed using a variety of facilitation techniques and methods.
  Analyze learner performance, coach and provide feedback throughout the training process.
  Execute the administrative and logistical aspects of training delivery/implementation including but not limited to port training schedules, support materials and supply preparation.
  Maintain a high-level of knowledge of human performance improvement.
  Proactively utilize critical thinking skills to make strategic decisions, perform time-sensitive actions, mitigate risk in projects, partner with key support areas, as needed, and ensure the Business, Learner and Cast are considered in all decisions made.
  Provide clear, concise and consistent communication and act as an advocate to champion change.
  Manage diverse responsibilities with the ability to shift priorities and complete a multitude of tasks in a rapidly, ever changing environment.
  Develop and maintain positive working relationships and build credibility with team members, partners, support teams, and client areas.
  Leverage multiple software applications to effectively and efficiently design learning solutions.
  Adapt quickly to leadership direction and feedback.
  Handle sensitive and confidential information with the highest level of integrity.
  Frequent travel to international and domestic locations.
  Perform other duties as assigned.
  

Basic Qualifications:

• Proven learning and development consulting experience with clients.
  Proven knowledge and experience of human performance improvement and learning and development methodologies.
  Demonstrated ability to lead projects, meet corresponding deadlines, handle multiple priorities, and perform job responsibilities autonomously in a fast-paced environment.
  Demonstrated process-centric thinking, strong organizational and time management skills, attention to detail, and eye for process improvement opportunities.
  Proven ability to conduct effective needs analysis, identify gaps and provide recommendations as needed Demonstrated experience in creating technical and soft skills training in a variety of applications such as computer-based training, facilitator-led training, blended learning, self-study, and job aids.
  Clearly and effectively communicate key information to partners at all levels of the organization.
  Proven ability to analyze performance, coach and provide feedback.
  Strong background in training delivery, implementation and logistics.
  Process-centric thinking, strong organizational skills, attention to detail, and ability to recognize process improvement opportunities.
  Highly motivated, self-starter, with the ability to work independently, adapt to change, and take independent actions to hold self accountable to meet or exceed client expectations.
  Ability to thrive in a dynamic, ever-changing environment and maintain a professional composure and demonstrate good judgement while handling a multitude of tasks and difficult situations.
  Strong partnering, influencing and relationship-building skills.
  Demonstrated ability to work well under pressure while handling multiple priorities, use problem solving methodology for decision making and follow up.
  Ability to learn and maintain knowledge of supported client areas.
  Computer proficiency and ability to work in multiple software applications including eLearning authoring tools and a Learning Content Repository (LCR).
  Ability to execute strategy, with proven experience tactically implementing new initiatives.
  Ability to brainstorm and effectively share thoughtful opinions that take a learning experience from good to great.
  Ability to be flexible with work schedule, including evenings, weekends, variable shifts and holidays and travel as needed.
  Proven leadership experience.
  BA/BS or equivalent work experience in Human Resources Management, Instructional Design & Curriculum Development, Performance Consulting, Training and Curriculum Development, Facilitation or related field.

Preferred Qualifications:

• Working knowledge of the cruise, hospitality, contact centers industries or related fields.
  Master’s Degree or formal certification/education/experience in performance consulting, applying ADDIE or related learning models, adult development theory, or curriculum development desired.
  Bilingual, Multilingual.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

• Location: Orchard
• Industry: Retail (Luxury brand)
• travel 50% of the time within the SEA & Australia.

Responsibilities

Training:

• Identify training gaps for development and implementation of annual training plans in accordance with company's vision and directives
• Curate, develop and maintain coaching materials based on training plans
• Conduct in-house programs and provide active coaching to identified stakeholders
• Develop evaluation and feedback tools to measure the effectiveness of training conducted and prepare action plans based on data collected
• On-site visits to observe purchase behavior and client interactions to identify gaps
• Coach individual team members to draw out personal solutions to improve and develop sales techniques
• Brand orientation immersion program for new joiners within the Group

Reports:

• Generate and analyze training report where required
• Management of training calendar, working with relevant departments and entities
• Plan and monitor training budget and resource optimization

Research:

• Gather information for training materials and subjects for Brand training needs
• Conduct market research on competitor brands and provide information to management and teams
• Consolidate the launches of other brands during key annual watch fairs

Qualifications

• Min 5 years of experience in luxury retail as a Trainer
• Strong presentation, communication, and interpersonal skills
• Preferably ACTA/ACLP or DACE certified
• Available to travel 50% of the time within APAC countries
• Competent in content curation and development, with knowledge in various training methodologies
• Possess a high level of professionalism and integrity while maintaining the confidentiality of Company information
• Level-headed, independent, and resourceful team player
• Strong ability to connect with retail staff and internal team members.
• A positive mindset and goal-oriented
• Excellent communication, interpersonal, and leadership skills

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on "apply now" and please send in your updated resume to stephanie.t[at]peopleprofilers.com

T Stephanie
Registration Number: R1548888
EA License Number: 10C3804
People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

REGIONAL TRAINING MANAGER

SINGAPORE

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. COTY is the global leader in fragrance and number three in color cosmetics. COTY’s products are sold in over 150 countries around the world. COTY and its brands are committed to a range of social causes as well as seek to minimize its impact on the environment. For additional information about Coty Inc., please visit www.coty.com.

ROLE AND DEPARTMENT

· Define Regional Training strategy and objectives to support regional sales objectives, increase market share and enhance the brand image

· Strengthen and implement a 360 Retail approach including tools in line with Retail Excellence program

· Achieve regional BA productivity target to meet set KPI monthly

· Coaches and champions in Retail Excellence

· Curate and organize Regional Education Seminars

· Responsible for implementing the regional annual training plan as directed by the Brands’ guidelines and objectives

· Adapt international training materials to fit local specificities and enhance content of existing training support documents when needed

· Provide inputs and feedback to Management on training and coaching methods and tools

· Contribute to Region and Training projects: regional training needs, evaluation analysis, update of training programs, action plan on training and coaching

· Identify and provide feedback for future training needs

· Plan and monitor training and traveling expenses according to budget & resources optimization

· “Train the trainers”: train retail and training delegates about all products knowledge and specific training modules.

· Implement Retail Excellence program and follow up regularly on progress with Training Managers.

· Monthly BC productivity monitoring and follow up including adequate action.

· Lead and train Live Streaming and social media to drive sales.

· Increase e-learning engagement rate and meet regional goals.

· Monthly activity report to be sent to Regional Director and Training Managers focusing on retail performance.

We’d love to see candidates who have:

• The ideal candidate has at least 10 year experience in luxury cosmetics or retail management / retail excellence and at least 5 year in Regional Training.
• Real team leader with strong focus on results achievement
• ACTA certified.
• Equipped with skincare, fragrance, and social media experience. Makeup experience will be great but not key priority.
• Strong experience in training including delivery of training, ability to coach with a strong sense of detail and drive growth for regional sales.
• Strong leadership and people management skills
• Dynamic and motivational presentation skills
• Able to build effective teams
• Strategic agility
• Excellent written and verbal communication skills
• Availability to travel for regional and worldwide seminars/meetings
• Excellent grooming matching brand DNA with high sense of luxury and service.

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. 

The Manager of Learning Operations oversees the administration, maintenance, support, and functionality of the Learning Management System (LMS) and other learning technologies. They also lead a team of learning coordinators who provide LMS, learning logistics support and event management for various learning programs and initiatives. The Manager of Learning Operations ensures the quality and effectiveness of learning operations and services and collaborates with internal and external stakeholders to align learning solutions with business needs and objectives.

Key Responsibilities

• Manage the daily operations and performance of the LMS and other learning technologies, including system configuration, data integration, user management, security, testing, troubleshooting, and reporting.
• Provide guidance, training, and support to LMS users, including learners, instructors, administrators, and content developers.
• Develop and implement standards, policies, and procedures for LMS and learning technology usage, maintenance, and governance.
• Monitor and evaluate the effectiveness and usage of the LMS and learning technologies and recommend enhancements and improvements as needed.
• Lead, coach, and develop a team of learning coordinators who support LMS, learning logistics and event management for various learning programs and initiatives.
• Plan, coordinate, and execute learning events, such as webinars, workshops, seminars, and conferences, in collaboration with internal and external stakeholders.
• Manage the learning logistics budget, including vendor contracts, invoices, accruals, and chargebacks.
• Ensure compliance with and reporting for relevant policies, standards, and learning operations and services regulations.
• Commitment to promoting a workplace of inclusiveness and belonging.

Qualifications

• Bachelor's degree in education, instructional design, learning technology, or related field.
• Minimum 5 years of experience managing and administering LMS and learning technologies.
• Minimum 3 years of experience in leading and managing teams.
• Strong knowledge of learning technology standards, best practices, and trends.
• Proficient in Microsoft Office applications (Word, PowerPoint, Excel).
• Excellent verbal and written communication skills.
• Strong customer service and stakeholder management skills.
• Ability to handle multiple projects simultaneously and prioritize effectively.
• Ability to work in a fast-paced environment.
• Willingness to learn and continually adapt.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.  
 
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Purpose: -

Provide administrative support to music professionals relating to Teachers' Management.

Key Responsibilities: -

1. Planning of teachers’ recruitment, orientation, deployment, and training.
2. Act as facilitator / communicator between teachers and schools &/or HQ on all teachers matters & protocols.
3. Monitor and manage teaching hours, work schedules and teachers’ feedback on admin / related office matters.
4. Liaison between YMS & PEI/MOE on registration of courses, teachers, and schools (where applicable).
5. Perform any ad hoc duties or projects as assigned.

Requirements: -

1. Diploma and above, preferably related in Business Administration, Marketing, or a related field (or equivalent experience).
2. Minimum 3-4 years of relevant working experience in administration roles, preferably in the relevant industry.
3. Excellent communication and interpersonal skills.
4. Ability to multitask, prioritize, and meet deadlines.
5. Knowledge in Microsoft Windows.

Operations Manager

We are a new start-up Tuition Center is looking for Operations Manager. We are located at Parkway Centre, next to Parkway Parade Mall.

• Working Location: 1 Marine Parade Central #06-07 Parkway Center Singapore 449408
• Working day and time: 5 days per week
• Working Time: 9am-6pm
• Salary: $6000-$10000 (full time) + Allowance

Main duties and responsibilities:

(1) Oversee operational activities at every level of an organization.

(2) Recruit, select, train, assign, schedule, coach, counsel, and discipline employees

(3) Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions

(4) Plan and review compensation actions; enforcing policies and procedures

(5) Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends

(6) Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions

(7) Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping

(8) Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes

(9) Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations

(10) Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

(11) Accomplish operations and organization mission by completing related results as needed

(12) Meet or exceed operations labor budget expectations

(13) Manage staff levels, wages, hours, contract labor to revenues

(14) Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees

(15) Run a safe, injury/accident free workplace

(16) Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health, and safety agencies

(17) Manage relationships with key operations vendors

(18) Track vendor pricing, rebates, and service levels

(19) Review and approve all operational invoices and ensure they are submitted for payment

(20) Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring

(21) Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints

(22) Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.

(23) Communicate all operating policies and/or issues at department meetings

(24) Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data, and reduce sub-rental expenses

(25) Communicate with legal counsel and safety department to ensure all processes remain compliant with OSHA health and safety regulations and other governmental regulations

Requirement:

• Must have at least 5 years experience in education industry with proven record

WhatsApp: +65 90820021 (Kyler)

Email: kylergan.supreme@gmail.com

Working day: 5 days work week (off on Tuesday & 1 Weekend)
Working Hour: 10.30am – 7.30pm
Salary: SGD 4,500 - SGD 5,500
Location: Travel to all centres / Corporate office @ Tiong Bahru

Job Responsibilities:

• Provide support and assist the Operations Director in operation-related administrative tasks
• In charge of the Sales performances and Operation Team service standards of all centres.
• To lead and manage Centre Managers, Centre Asst Managers, and Client Service Officers (CSOs) to achieve the sales target set for their respective outlet. This includes guiding the Centre Managers and Asst Managers in running their teams at the centre to provide professional and quality service to our customers.
• To lead by example as a leader, living and spreading the Organisation Values, Ethos and Competencies championed by the company.
• Recruiting, training, and grooming of Centre Managers, Asst Managers, and CSOs.
• Managing the performance of those under your charge effectively and efficiently
• Devising strategies and tactics for Centre Managers, Asst Managers, and the CSO teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally.
• Monitoring results the plans and revise strategies and methods accordingly.
• Regular reporting of all the branches’ sales performance.
• Any other tasks, administrative duties or ad-hoc projects as assigned by Operations Director.

Requirements:

• Must have at least a degree qualified.
• Work in the tuition or enrichment industry in Singapore for 3 years minimally.
• At least 2 years’ experience in a hands-on, leadership position in a tuition or enrichment company is preferably.
• Management of multiple outlets with a proven track record preferred.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Operations Manager (Enrichment Centre)

Working day: 5 days work week (off on Tuesday & 1 Weekend)
Working Hour: 10.30am – 7.30pm
Salary: SGD 4,500 - SGD 5,500
Location: Travel to all centres / Corporate office @ Tiong Bahru

Job Responsibilities:

• Provide support and assist the Operations Director in operation-related administrative tasks
• In charge of the Sales performances and Operation Team service standards of all centres.
• To lead and manage Centre Managers, Centre Asst Managers, and Client Service Officers (CSOs) to achieve the sales target set for their respective outlet. This includes guiding the Centre Managers and Asst Managers in running their teams at the centre to provide professional and quality service to our customers.
• To lead by example as a leader, living and spreading the Organisation Values, Ethos and Competencies championed by the company.
• Recruiting, training, and grooming of Centre Managers, Asst Managers, and CSOs.
• Managing the performance of those under your charge effectively and efficiently
• Devising strategies and tactics for Centre Managers, Asst Managers, and the CSO teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally.
• Monitoring results the plans and revise strategies and methods accordingly.
• Regular reporting of all the branches’ sales performance.
• Any other tasks, administrative duties or ad-hoc projects as assigned by Operations Director.

Requirements:

• Must have at least a degree qualified.
• Work in the tuition or enrichment industry in Singapore for 3 years minimally.
• At least 2 years’ experience in a hands-on, leadership position in a tuition or enrichment company is preferably.
• Management of multiple outlets with a proven track record preferred.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Data Management and preparation of statistical reports

• Status tracking, including collecting, analysing, summarising/dashboarding for regular reporting of proposals and awarded grants, technology disclosures and publications:
• Awarded Grants: Liaise with other offices (Finance, PMO, SIMTech IDO, ARTC BDO) to consolidate data
• Technology Disclosures: Liase within RDO to consolidate data
• Publications: Liaise with SIMTech and ARTC Divisions and A*STAR SERC Planning to consolidate and align data
• Consolidate statistics and provide regular reporting to SIMTech, ARTC and SERC
• Carry out periodic update of Staff List and Affiliations for up-to-date reporting
• Continuous improvement to enhance data capture and information flow across departments
• Management of RDO shared folders and archival of documents for Grants, Technological Disclosure and Publications

Digitalisation and Dashboards

• Update (as required) and maintain Power BI Dashboard for pipeline proposals
• Design and maintain Power BI Dashboard for Technology Disclosures and Publications
• Propose, develop, maintain, and automate process approval workflows for all RDO-related approvals

System maintenance and updates

• Own, update and maintain TD system including troubleshooting and updating of approval workflows
• Design, build and maintain S&A Knowledge Management System (connecting Research Personnel, Technology Disclosures and Publications)

Intranet Page and Portals

• Maintain RDO intranet page with up-to-date information on Technology Disclosures and Publications
• Set up and maintain lists for Scopus and Scival portals
• Support RDO activities and tasks, as required
• Cover other RDO job functions, as required

EDUCATION QUALIFICATION

• Diploma or Degree in administration or science or engineering

JOB REQUIREMENTS

• Meticulous and attention to details
• Good command of PowerPoint and Words functionality for reporting
• Good command of Excel and Power BI for data management and dashboarding
• Good analytical and problem-solving skills
• Knowledge on research/technical terminologies
• Good communication, interpersonal and stakeholder engagement skills
• Able to multi-task and deliver results under tight timelines

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

• Coordinate admissions interviews and virtual sessions
• Organize outreach events and manage publicity tools
• Update reports for communication purposes
• Advise students on education abroad opportunities
• Assist with study abroad applications and administrative tasks
• Manage logistics and scholar placements in partner universities
• Facilitate course matching between scholars and universities
• Handle communications between departments, universities, and scholars

Requirements:

• Minimum Diploma/Degree in Communications.
• Prior experience will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: yvonnesuan@recruitexpress.com.sg

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.