Total 64 Manager Operations Executive job vacancies in Maintenance / Repair category in Malaysia

Job Descriptions :

The Operation Manager will be responsible for the operations on all M&E services with the support of designated teams to ensure service delivery in accordance with the contractual work scope. Under the leadership, the work productivity is kept at its optimal level with the adherence to defined operational controls, administration, and reporting procedures. Candidate shall report to the Manager and work closely to accomplishwork objectives.

Responsibilities :

• Plan and prepare monthly work schedules in accordance with the contractual work scope and timelines related to all M&E services works. Compile service reports upon completion.
• Manage all technical personnel, specialists, including direct vendors in all the disciplines within the contractual work scope.
• Reviews contracts' specifications to ensure cost effectiveness and competitiveness.
• Identify and evaluate cost benefits effects on alternative ways in accomplishing task and targets.
• Ensure that all operational issues and emergencies are attended promptly and rectified with minimal inconvenience and disruption.
• Ensure all works are carried out in accordance with the schedule planned.
• Monitor and track all project works and their progress status.
• Monitoring of KPIs to ensure compliance with performance framework.
• Ensures effective communication within the team and with internal/external stakeholders to achieve their assigned KPIs.
• Monitor Non-compliance letters and liaise with Contracts Dept for response.
• Monitor and track clearance for all personnel, including Vendors / Sub-cons and technicians within his work scope.
• Familiar with Workplace Health and Safety Act and be able to provide advice on Health & Safety matters.
• Conduct regular audits to ensure safety procedures on site are in place and working.

Requirements :

• Need to possess Degree in Mechanical or Electrical Engineering / Building / Facilities / Estate Management or relevant disciplines.
• Minimum 5 years in similar position with relevant working experience in handling Government properties.
• Proven track records of IFM contracts management experience.
• Fire Safety Manager, Safety Manager or Project Manager Certification of Greenmark Manager will be an added advantage.
• Possess strong analytical and organizational skills with the ability to work independently and willing to go extra mile to reach challenging goals within very tight timelines.
• Good communication skills in both verbal and written.
• Proficiency in MS Office.
• Ability to work under pressure in a complex environment.
• Leadership ability

Job Description

Reporting to the Executive General Manager, the role of State Operations Manager will be accountable for the delivery of cleaning services to over 200 sites. Leading a team of highly capable Area Managers, the key focus of this role will include but not be limited to the following:

Providing leadership support and coaching to the team focusing on development, customer service and safety.
Assist in overseeing day-to-day operations within the state, ensuring adherence to company policies, procedures, and standards.
Build trust with clients through visiting sites and discussing challenges
Oversee daily state operations, ensuring compliance with company standards.
Collaborate with department heads to enhance operational efficiency.
Monitor KPIs and report to senior management on state operations.
Foster relationships with stakeholders and represent the company.
Align strategies with other departments to achieve state objectives.


... Click here to view more detail / apply for State Operations Manager ? Facilities Management

Network Aviation is a wholly owned subsidiary of the Qantas Group, providing high capacity air charter and regular passenger transport services. We operate a fleet of jet aircraft. From our base at Perth Airport, we specialised in mining industry support, regional airline services, routine and emergency freight and corporate charter flying.

The Manager Maintenance Operations is responsible for the management of operational outcomes for the NAA CAMO under CASR Part 42 regulations. The position includes maintaining technical and engineering oversight of daily operations, disruption recovery, defect management, acquittal of maintenance requirements and compliance control. You will provide daily operational management and oversight of the NAA fleet with regard to on time performance and agreed operational objectives.

You’ll have –

• 10 years’ experience within the aviation industry
• Degree in business, engineering or aviation related discipline desirable
• Strong written and oral interpersonal communication skills
• Demonstrated experience in airworthiness environments, planning experience highly desirable
• Proven people leadership experience with the ability to develop high performing, engaged teams
• Strong IT skills with experience using Maintenance Information Systems
• Strong analytical and problem-solving skills
• Ability to analyse and review data to identify trends and develop strategies and processes.
• Strong project management and process improvement experience

The Qantas employee benefits program offers amazing benefits that extend well beyond travel. 

• We have flexible leave options: Make use of leave and flexible working opportunities including up to 18 weeks paid parental leave and additional purchased leave options.  
• We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices. 
• We’ll support your wellbeing: Whether its learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. 

The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together.

Responsibilities

• Report to the Senior Facilities Manager.
• Manage Internal and External Stakeholders
• Ensure SLA and KPI are tracked and report any potential lapses.
• Ensure SOP and Method Statement are available for the contract.
• Review and plan intervals to accommodate the new development and latest policies that are introduced by Client/ Authority from time to time.
• Ensure the scope of works is performed in accordance with tender contract requirements.
• Engage with clients to address operational issues promptly, ensuring high satisfaction levels.
• Require managing 5 groups: SDAA, East /West Zone, Central/South Zone, Event/AV and CMMS/FRC.
• Participate and support Asset Enhancement Initiatives.
• Coaching and mentoring of the Managers, Engineers, Facilities Executive, Event/AV Executives, Technical Officers, and Technician.
• Observe and comply with all prevailing regulations for Fire Safety.
• To ensure all work is carried out safely and / or in accordance with Safety Procedures.
• Attend meeting by EFM or/and User or/and OEM.
• Effectively utilize Computerized Maintenance Management System (CMMS) to track Preventive Maintenance, Fault Reports, and Corrective Work Orders.
• Take charge of site administration responsibilities for smooth operations.
• Drive process improvement initiatives across designated projects, employing methodologies like Lean Six Sigma (LSS) to enhance productivity and boost the bottom line.
• Actively participate in innovation and the introduction of new processes or technologies by collaborating with the Operations Technology Development team and relevant technology partners.
• Any other duties that may be assigned by the SFM.

Requirements

• Relevant bachelor’s degree/ Diploma in engineering or Architecture or Facilities Management or equivalent.
• Good communication skills to engage users, FMs and clients effectively.
• Strong analytical skill, Proactive mindset, and Problem-Solving mindset.
• Minimum 8 years of facilities and equipment maintenance experience or equivalent.
• Possess strong leadership, supervisory and interpersonal skills.
• Proficiency in Microsoft Office.
• Knowledge of AutoCAD will be an advantage.
• Able to be independent and a good team member.
• Candidates with the WSQ Higher Certificate in Environmental Cleaning for supervision will have an added advantage.
• Candidates with the WSQ Advanced certificate in Landscape & Supervision for management will have an added advantage.
• Candidates with the Fire Safety Manager Certification will have an added advantage.
• Candidates with the Food Safety Course Level 3 Certification will have an added advantage.

Job Responsibilities

• Responsible for processing/approving of Retail Operations Parameter Maintenance service requests
• Ensure day-to-day parameter maintenance service requests are promptly & accurately authorized and processed within agreed SLA
• Collaborate with business partners and stakeholders to review and seek clarifications on parameter change requirement to ensure timely implementation
• Perform EOD reconciliations and support investigations on parameters related production incidents when necessary
• Perform key custodian activities such as token uploads, pinpad injection, renewal of system encryption keys and passwords
• Responsible for regular and ad-hoc information for management reporting and monitoring of parameter maintenance service requests
• Develop and maintain procedures and manuals for Retail Operations Parameter maintenance
• Proactive and seek opportunities to improve service processes, minimize operational risk and reduce costs
• Responsible for Audit and Internal control matters, ensure all key controls are in place
• Cross train and cover other team members when necessary
• Responsible to provide department administrative support such as user access administration, fixed assets management, purchase requisition, etc when necessary

Job Requirements

What are the Skills/Technical Ability required?

• Good knowledge /understanding of banking retail operation processes & system capabilities/functionalities Strong analytical skills

What are the Attributes/Personality traits required?

• Able to multi-task & possess leadership traits Diligent, meticulous and organized Ability to manage high volume and work within tight deadlines
• Good interpersonal & communication (both spoken/written) skills
• Possesses the willingness to learn
• Work Experience Desired (No of years, industry type, function)
• 5-8 years of relevant working experience in banking retail operation units will be an advantage

Date Posted:

2024-03-15

Country:

United States of America

Location:

OT517: TMK - KANSAS CITY, KS 1100 West Cambridge Circle Dr, Kansas City, KS, 66103 USA

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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Date Posted:

2024-03-20

Country:

United States of America

Location:

OT272: NKB - Canton, MA 95 Shawmut Rd, Canton, MA, 02021 USA

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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Date Posted:

2024-03-06

Country:

United States of America

Location:

OT109: CV - GREEN BAY, WI 2247 Progress Way, Kaukauna, WI, 54130 USA

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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Date Posted:

2024-02-15

Country:

United States of America

Location:

OT223: GL - PLAINVIEW, NY 65 Fairchild Avenue, PLAINVIEW, NY, 11803 USA

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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Date Posted:

2024-02-29

Country:

United States of America

Location:

OT336: SAL - LAS VEGAS, NV 711 Pilot Road, Suite D, LAS VEGAS, NV, 89119 USA

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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Date Posted:

2024-03-18

Country:

United States of America

Location:

OT281: NKS - Agawam, 275 Silver Street, MA ,01001 USA

Otis Elevator Company is searching for a highly motivated Manager, Repair Field Operations to drive productivity and the performance of repair projects for the branch and customers. The Repair Superintendent will be responsible for field operations, customer satisfaction, and overall general business management.

Essential Responsibilities

• Lead the performance of field operations for all elevator repairs which includes a large volume of non-contract repair and hydraulic elevator modernization
• Meet project deadlines and all financial performance targets including profit and working capital
• Conduct field education training ensuring that we create and maintain a safe working environment
• Perform field safety audits, jobsite inspections, and develop site safety/logistics plans
• Coordinate all material deliveries and issuing purchase orders
• Develop and maintain professional and productive relationships with co-workers, field employees, clients and others in contact with the job
• Forecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficiencies
• Accurately analyze situations and assist in developing contingencies for estimates

Education / Certifications

• High school diploma or equivalent required; bachelor’s degree preferred

Basic Qualifications

• Ability to work in a highly team-oriented and dynamic environment
• Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
• Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
• Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
• Strong leadership skills and goal-orientated with strong time management and organizational skills

Preferred Qualifications

• 5+ years of elevator industry experience or experience leading field level associates/technicians in a similar industry preferred

Otis is the world’s largest elevator and escalator manufacturing, installation and service business.  We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally. Our Gen2® elevator system, energy-saving ReGen™ drive technology and Link escalator solutions have set industry standards for innovation and performance. Otis has more than 68,000 employees, including engineers, digital technology experts, sales and functional specialists, as well as factory and field technicians.  We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers. So just imagine where you can take your career!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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Date Posted:

2024-03-18

Country:

United States of America

Location:

OT443: TMB - MYRTLE BEACH, SC PO BOX 547, MYRTLE BEACH, SC, 29578 USA

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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Job Description Reporting to the Executive General Manager, the role of State Operations Manager will be accountable for the delivery of cleaning services to over 200 sites. Leading a team of highly capable Area Managers, the key focus of this role will include but not be limited to the following: Providing leadership support and coaching to the team focusing on development, customer service and safety. Assist in overseeing day-to-day operations within the state, ensuring adherence to company policies, procedures, and standards. Build trust with clients through visiting sites and discussing challenges Oversee daily state operations, ensuring compliance with company standards. Collaborate with department heads to enhance operational efficiency. Monitor KPIs and report to senior management on state operations. Foster relationships with stakeholders and represent the company. Align strategies with other departments to achieve state objectives.

Click here to view more detail / apply for State Operations Manager - Facilities Management

Date Posted:

2024-03-12

Country:

United States of America

Location:

OT373: SSA - ANCHORAGE, AK 619 E SHIP CREEK AVE #301, ANCHORAGE, AK, 99501 USA

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.

 

BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE

 

At Ryder, our most important competitive advantage is our people.  CULTURE- INTEGRITY- FAMILY. As an Operations Manager, you’ll be part of a fast-paced team, driven to succeed and empowered to develop your operations & managerial career.  This is an essential industry and we’ve been in the game since 1933!

Position Summary
The “Ops Manager” manages the operations and personnel for locations with approximately 328 truck units. Roles including Operations Supervisors, Technicians-In-Charge, and/or Customer Service Coordinators, as well as Technicians, Service Employees and/or a Parts Responsible Person report to you and are there to support the needs of the assigned location. The Ops Manager must be able to accomplish results through direct involvement and limited delegation of work and responsibilities, thus ensuring business objectives and labor requirements are met. The Ops Manager is responsible for ensuring the customer's needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business measured through leadership competencies and business metrics. This position is responsible for the management of the location(s) performance against metrics to meet and/or exceed assigned objectives. This position is also responsible for ensuring that the location is in compliance with and properly executing all key company processes, Standard Operating Procedures and Standard Repair Practices. As with all Ryder shop positions, the Ops Manager is responsible for adhering to all Ryder Maintenance Operations policies and procedures.

 

This role may also be a developmental position to prepare incumbents for the Senior Operations Manager role because we allow you to carve out your own career path and promote from within, based on performance.  The continuous, on-the-job experience here at Ryder opens up other opportunities and provides a long-lasting career.  This position comes with a competitive salary and yearly bonus. We also offer a full benefits package, 401k employer match, and a discount on shares!

Shop Location: Toledo, OH

Schedule: Monday - Friday

Salary - Bonus

Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; certain degrees or certifications, etc.
 

Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

 

You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation" by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies”, & one of “Reader's Choice Excellence Awards” by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award"

 

Here is from people that work here!

https://www.youtube.com/watch?v=usBbl6L1V6E

 

This is Ryder:

https://www.youtube.com/watch?v=b24PFgxvVS0

Essential Functions

• Operations Management:
  Responsible for the execution of work analysis, vehicle planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approval.
  Directly involved in Labor Planning by evaluating incoming work and allocating resources, balancing shift schedules, and level loading work load to maximize efficiency and productivity.
  Responsible for optimizing labor at the shop, and ensuring the optimal mix of straight time, O/T and Outside Repair.
  Responsible for optimizing shift patterns to match supply of qualified tech hours versus the availability of equipment based upon customer operating hours.
  Oversee the execution of the Automated Planning System (APS).

• Labor Management:
  Provides management, training and development of all personnel assigned.
  Responsible for Performance Management of all assigned personnel.
  Responsible for successful development and execution of the Technical Training Plan in coordination with the Field Training Team. Ensure TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trends.
  Makes recommendations for future staffing based on changes to the business environment.
  Responsible for Recruiting, Hiring, On-boarding, Payroll, and Succession Planning.

• Customer Management:
  Directly responsible for customer relationship management to include issue resolutions, customer satisfaction, and retention, as well as ensuring uptime.
  Responsible for execution of customer communication protocol.
  Responsible for optimizing vehicle maintenance cycle time and ensuring that the shop meets or exceeds Delivered in Time Promised objectives based upon customer requirements.
  Collaborate with Sales Team to develop the service requirement section of the Customer Care Plan to ensure effective delivery of service.
  Conduct customer visits and annual reviews as required by the Customer Care Plan.

• Financial Management:
  Responsible for implementing cost control measures related to maintenance operations budget and location P&L statement to meet short and long term financial goals.
  Directly responsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targets.
  Responsible for the optimization of net maintenance cost per unit.
  Responsible for Customer Retention and Maintenance CSI through optimal execution of the Maintenance Promise.
  Work with vendor sourcing group to identify potential and preferred vendors for specific facilities and vehicle maintenance services. Responsible for ensuring accuracy of third party invoices and the quality of worked outsourced to vendors.
  Responsible for Payroll, Purchase Order approval and invoice reconciliation, and fuel reconciliation, all liquid inventories to include fuel, DEF and oil.
  Responsible for the successful execution of the customer bill back process to include identification, review and approval of bill back opportunities.
  Responsible for ensuring proper documentation and explanation/ reporting of re-billable activity.
  Responsible for the successful execution of the Warranty process and maximizing warranty recovery.
  Ensure data integrity in the Shop Management Online system.

• Asset Management:
  Directs his/her subordinates in maintaining the appearance and maintenance of assigned locations, including sustaining 6S standards throughout the shop.
  Evaluates needs and makes recommendation for shop tooling and equipment requirements.
  Responsible for the execution of Asset Management initiatives at the shop level.
  Management and oversight of vehicle specifications and vehicle in-service/out-service process.
  Provide input during business unit asset management review.
  Ensure all vehicles have required specifications in SAM.
  Responsible for successful execution of Parts Inventory management, policies and procedures.
  Collaborate with Rental in scheduling PM’s, utilization of assets to be ready at all times, subs, VMI, and wash log.

• Quality Management:
  Responsible for successful execution of Quality Inspections of PM & repairs, including In Process Reviews of non-PM work.
  Lead breakdown root cause analysis process, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance Center.
  Maintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimized.
  Responsible for all Mandatory Compliance items at the Shop Level as identified on the Quality Review inspection list.
  Accountable for all Quality Metrics within the Shop.
  Develop and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programs.
  Accountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirements.
  Responsible for ensuring a safe workplace and providing guidance for all safety efforts and initiatives.
  Ensure Cleanliness and quality of repair for all maintained vehicles.
  Comply with Safety, State, and EPA regulations and requirements.

Additional Responsibilities

• Performs other duties as assigned

Skills and Abilities

• Demonstrated success at performance managing teams while leading, training, and developing the workforce, including effective delegation and oversight of assigned work

• Understanding of labor, financial operating, quality, safety and asset processes and related metrics

• Strong sense of personal accountability and a proven track record of achieving desired results

• Ability to communicate effectively both verbally and in writing

• Proficient in basic computer skills and in a Microsoft Office environment

• Ability to work with reporting systems to pull data for analysis and decision making (preferred)

• Demonstrated success to a safe work environment, quality execution, and customer service as evidenced by previous experience and performance track record

• Experience using Microsoft word and excel intermediate preferred

• Experience with Fleet Management Software preferred

• Maintenance and Technical experience in a shop environment preferred

Qualifications

• H.S. diploma/GED required.

• Associate's degree preferred.

• Bachelor's degree preferred.

• Three (3) years or more experience in an operations environment or demonstrated success in a Ryder role required.

• One (1) year to Two (2) years or more Supervisory experience required.

Travel
1-10%

Safety Sensitive

Non-Regulated Tech

DOT Regulated
No

#LI-post   #INDexempt   #FB

Job Category

Maintenance

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.