Total 108,995 Customer Service job vacancies

The Role:

As part of our aim to continuously grow and improve, we are currently looking for a suitable candidate to join us as a HR executive. You will be tasked with a broad spectrum of HR duties and functions, while also getting the opportunity to work with multiple colleagues across different departments.

If you think you are a good fit for the role and will fit in well with us, please apply right away. We would love to hear from you!

HR Executive Responsibilities:

1. Recruitment

• End-to-end recruitment activities: sourcing, interviewing, qualifying candidates and conducting of first round of interviews
• Provide feedback and evaluation of candidates after first round of interviews to your Hiring Manager, Internal Stakeholders, or External stakeholders, where appropriate
• Maintain a talent pipeline of candidates to call upon when required

2. Retention

• Strategic planning of deployment, movement and replacement of seconded staff to ensure continual placement at the client’s site
• Monitor employee’s progress and ensure the company culture stays positive and productive
• Answer HR-related queries of fellow colleagues and handle grievance cases if required
• Assist with monthly payroll and government programme claims (e.g. traineeship)

3. Retraining

• Work closely with Internal Stakeholder to roll out HR Initiatives that will benefit the Company and encourage more efficient work from employees
• Gather the training needs of new hires and work with them on the trainings to be completed
• Engage fellow colleagues on a regular basis to assess and provide any ad-hoc trainings that can be provided

Job requirements

• Have a degree or higher (does not need to be HR-related)
• At least 2 years of working experience.
• further vetted on a case-by-case basis
• Need to be comfortable with working with multiple stakeholders
• Critical characteristics we are looking out for: independence, responsibility, focus on getting tasks done, ability to multitask

Interested applicants, please apply through the portal here on MyCareersFuture.

Benefits:

• Monthly salary up to $2500 + Overtime + Allowance provided
• 44 hours/week; shift roster
• Variable Bonus

Job Scope:

Kitchen Assistant

• Ensure foods are well prepared and served on time.
• Prepare raw material for cooking.
• Assist in food preparation.
• Keep the kitchen clean and organized.
• Follow safety and hygiene procedure.
• Others adhoc duties as assigned.

Service Crew

• Providing excellent F&B service to guests.
• Present menu, taking customer orders, serving food and drinks with.
• Collaboration with kitchen staffs.
• Responding promptly to customer needs or inquiries.
• Ensure the cleanliness of the workplace.
• Handle billing and payments.

Job Requirements:

• No Experienced need, training will be provided.
• Candidate with interest/relevant experience in F&B/Service industry is welcome to apply.

To Apply, kindly click on the "APPLY NOW" button and job details.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chia Choon Wing (R23112010)

• Gather requirements, recommend, plan and manage Learning and Development programmes for Staff, Silver Generation Ambassadors (SGAs) and Trainers through regular consultation with leaders and user departments/teams
• Explore and source for suitable Learning and Development programmes that meet learning objectives, build talent competencies and capabilities to support business needs
• Develop, review and/or enhance onboarding, Learning and Development programmes, create curriculum, e-learning contents, case studies and learning resources to support blended learning
• Provide learning reports and data dashboard to support review of learning progression of staff, SGAs or Trainer
• Review feedback and incorporate enhancements to ensure effective of learning programmes and continue to meet learning objectives and needs
• Develop course curriculum, activities, and resources for in house programmes
• Prepare and conduct training and facilitate learning through sharing of experience and examples
• Manage and support training operations for respective programmes
• Support training and coaching of the SGD trainers, organise regular sharing and learning activities
• Establish individual goals in alignment with the programme and/or company goals
• Any other duties as assigned

Requirements

• Bachelor’s degree, Post Graduate Diploma, Professional Degree in any field
• Preferable with 2-3 years of working experience in the related field
• Experience and strengths in developing process documentation, learning and development programmes, communication materials, organisation development and people management
• Relevant knowledge of analyzing training needs and implementing performance gap analysis
• Good training and facilitation skills & experience using Adult Learning Theories.
• Excellent verbal and written communication skills

• Well Established Company
• Basic $2500 - $3000 + Incentive + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas (Transport Provided)
• Working days : Monday to Friday
• Working hours : 8am to 5pm

Job Responsibilities:

• To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff
• To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff
• To prepare invoices, monthly reports for consolidated billing
• To maintain and upkeep the filing system and SWM software on all aspects of waste information
• To assist Customer Service Manager to ensure smooth daily operational in the team
• To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications
• To update customer database in respect of customers and potential customers
• To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met

Requirements:

• Min Diploma in Business Management or equivalent
• At least 1 year of Customer service experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Duties and Responsibilities:

• Deliver exceptional customer service by greeting and assisting patients
• Handle all forms of communication, including phone calls, emails, and WhatsApp messages
• Manage patient registration with meticulous attention to detail
• Schedule appointments efficiently and send timely reminders
• E-filing of Insurance and Medisave claims for patients
• Foster effective clinic coordination to enhance the overall patient experience
• Coordinate billing with vendors in a timely manner
• Conduct end-of-day account closures and oversee clinic inventory
• Execute miscellaneous administrative tasks with efficiency to streamline operations
• Maintain a welcoming and organized reception area

Requirements:

1. Minimum of 2 years of experience in the healthcare or hospitality industries
2. Strong service orientation and excellent communication skills
3. Proficiency in multiple languages is preferred to cater to diverse patient needs
4. Ability to work both independently and collaboratively in a team environment
5. Strong organizational and time management skills to thrive in a fast-paced clinic setting

Working Hours:

• Mon-Fri: 8:30 am - 5:30 pm
• Sat: 8:30 am - 12:30 pm

(MC/ Hospitalization leave/ Family care leave as per standard government guidelines).

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions.

About the role

Due to the continued growth of our business, we are seeking a full-time Customer Valet who will attend to the Konica Minolta printing equipment and provide exceptional customer service to our valued clients.

Reporting to the State Service Delivery Manager, you will be fully trained to be responsible for:

• Attending to print equipment at various customer sites across Adelaide CBD and greater suburbs to ensure a high standard of copy quality, equipment cleanliness and changing of consumables, in accordance with the agreed services levels.
• Maintenance support, service and Helpdesk support
• Coordinating and performing basic fault preventative servicing in relation to the printing equipment.
• Providing first level response on equipment faults in line with Konica Minolta's customer service values/customer statement of work obligations and escalating specific technical equipment/software issues to Konica Minolta Helpdesk.
• Ensuring paper stock is managed to agreed levels, and filling paper trays.
• Consumables management.
• Customer User Training – providing scheduled or ad hoc training to Customer users in relation to the operation of the printer.

Who are we looking for?

• You have a valid driver’s license and car. You will be reimbursed using a cents per kilometre method for use of your own vehicle while driving from customer site to customer site.
• You have some experience in providing exceptional customer service, caring about customers and relationships.
• You will be required to pass a Working with Children check and a Police Check
• You are professional, proactive, organised, and take pride in your work.
• Some technical experience is preferred however you should enjoy problem solving and resolving issues both with customers and machines
• A desire to learn - You will have initial and on-going hands on product training to ensure the success of your career at Konica Minolta.

You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities

We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.
If you are require any adjustments/assistance during the recruitment process please reach out to careers@konicaminolta.com.au

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence keegChange and engage with colleagues from diverse backgrounds and experiences.

Our client, a US listed multinational corporation and leader in its field is seeking a suitable candidate to join as IT Service Engineer (internal job title for Deskside Support Engineer).

Working with colleagues in the IT Team, the IT Service Engineer will:

§ Provide deskside service to users; this includes diagnosing, troubleshooting and resolving issues and escalating them to specialist teams as necessary.

§ Provide hardware and software installations and initial instructions.

§ Assist users in relation to software upgrades and new releases.

§ Provide basic training and support to users.

§ Deploy devices and accessories to new staff, including briefing them.

§ Manage spare devices and accessories for loan to users.

§ Participate in testing the compatibility of new standards, architecture and design with the existing infrastructure.

§ Handle ad hoc tasks and take on projects as required.

We expect the successful candidate to possess at least 5 years of IT support work experience including some VIP support experience.

He/She will be self-motivated, service-oriented and capable of working independently (with end-users) with minimum supervision in a team environment.

As this position entails substantial liaison with others, a mature disposition as well as excellent interpersonal and communication skills are pre-requisites.

In addition, as he/she may be supporting VIPs, we expect the successful candidate to possess a stronger command of English (both spoken and written) as well as stronger technical skills in addition to being able to handle issues under pressure.

If you are keen in this job, please click the "APPLY" button or email your detailed Word format resume to diana@dnlh.com.sg, quoting "IT Service Engineer" as the subject matter.

1. Able to maintain good customer relationship with customers

2. Able to speak and read simple english

3. Able to handle cashiering.

4. Good staff management skills

5. Hand on person.

6. Salary will be commensurate with working experience.

7. Meal and uniform will be provided.

8. Preferred candidates that able to start work immediately.

Responsibilities:

• Manage incoming client communications, including calls and emails, ensuring all inquiries are addressed promptly.
• Prepare and process quotations, sales orders, purchase orders, and delivery orders with accuracy and efficiency.
• Offer comprehensive administrative support to the Sales Team, including document checks and report preparations.
• Ensure smooth order workflows and logistics coordination.
• Undertake additional ad-hoc tasks as required by the Sales Team.

Requirements:

• Experience in administrative or operational roles.
• Strong organizational skills, attention to detail, and ability to follow up efficiently.
• Professional communication skills for interacting with internal and external stakeholders.
• Proficiency in Microsoft Excel and Word is essential.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

Customer Relations Officer (Call Centre External)

5-day work week shift work, required to work on weekends, 8.00am – 5.30pm / 8.30am – 6.00pm

2-year contract renewable/convertible

Up to $2700 + 100 Transport Allowance + AWS

Tanjong Pagar

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email

• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries

• Ensure proper recording of conversation with customer in the call centre system

• Meet/exceed all individual and team key performance indicators (KPI) set by the management

• Maintain a positive and helpful approach in interactions with all customers

• Able to work during weekend and perform OT when necessary

• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in call centre is highly preferred or customer service experience

• A team player with good interpersonal and communications skills

• Self-motivated and able to work independently with minimal supervision

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

Customer Service Executive - Outbound Call Centre

• 1 Year Contract
• Eunos
• Mon - Fri, 9am to 6pm
• $2800 - $3800 (Depending on experiences)

Responsibilities:

• Make outbound calls to customers to provide product updates and information by following prescribed script and FAQ

• Engage with customers in a professional and courteous manner, actively listening to their needs and concerns

• Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns

• Achieve individual and team performance KPIs and goals

• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers

• Gather customer feedback and sentiments and escalate to the Team Leader for further actions

• Maintains and improves service level quality by adhering to standards and guidelines

• Handle ad hoc duties as required

• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company

• Highlight any potential concerns/ risks and proactively share best risk management practices

Requirements:

• Minimum 1 year of experience in outbound call centres

• Minimum GCE ‘O’ Level / Diploma

• Excellent interpersonal and persuasive skills

• A good team player with ability to multitask and meets stringent service standards

• Keen to learn and positive work attitude

• Proficient in Microsoft Office

• Meticulous in documentation and fulfillment work

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/2496

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

• Position : Customer Service Officer or Coordinator (Call Center)
• Location : Near Tai Seng MRT
• Working hours : 5 days (Monday - Friday: 8:30am-5:30pm)
• Salary (commensurate with experience): Up to $3000 + VB
• Duration : Perm
• Industry : Electrical Appliance

Main Responsibilities:

• Provides professional customer support on call enquiries and walk-ins to promote our products
• Schedules services/ repairs for technicians on a daily basis.
• Ensures collection of service charges, monitors unpaid service billings and follow-up payments from customer
• Update records of services rendered to customer with aid of customer service system; prepares Quality Claims Report (QCR)
• Monitors the parts and products under QCR until replacement part is received
• Follow up with QA on any quality related issues during services.
• Safekeeping of Customer Service Department's files and records
• Up keeping of Showroom to ensure tidiness and cosy ambience at all times
• Recommend customer on products range, fees of service charges and company promotion offers.
• Maintained high service standards and achieving set KPI

Requirements:

• Candidate must possess Min NiTEC, HiTEC or Diploma holder in any field or equivalent.
• Minimum 1-2 years’ experience in customer service call center preferred
• Able to work in a fast-paced environment with good computer skills
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to joie@searchpersonnel.com.sg

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Working Location: Tampines Central

Working Hours: Monday to Friday 8.30am – 5.30pm

Hourly Pay: $11.50/hr

Work Period: Immediate till end June 2024 (subject to further extension based on performance)

No Prior Experience Required

Responsibilities:

• Assist with handling incoming enquiries over the phone.
• NO SALES INVOLVED
• TRAINING WILL BE PROVIDED

Requirements:

• GCE A Level and above
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: vivien.khaw@tg-hr.com

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

• Working Location: Tanjong Pagar
• Hourly Rate: $11.50 per hour
• Able to commit immediately till end June 2024 (Subject to extension)
• Mon - Fri Office Hours (Not required to work on weekends and PH)

Responsibilities:

• Handle / Manage enquiries from customers
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: vivien.khaw@tg-hr.com

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

• Working Location: Woodlands Civic Centre
• Hourly Rate: $11.50 per hour
• Able to commit immediately till end June 2024 (Subject to monthly extension)
• Mon - Fri Office Hours (No work required on weekends and PH)

Responsibilities:

• Assist customers with their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience in the service industry will be advantageous
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: vivien.khaw@tg-hr.com

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY