Total 9,201 Senior Executive level Customer Service job vacancies

Whilst this role is being advertised as a permanent position, there is an expectation that the successful applicant must complete all elements of the apprenticeship. Initially, the successful applicant will be placed on a fixed term apprenticeship contract for the duration of the programme. Upon completion of the apprenticeship and providing all additional milestones are met, the successful applicant will be issued a permanent contract. - Provide high quality clinical /nursing care to patients as identified by senior staff- Maintain accurate records of the patients care in line with Trust, professional and departmental guidelines.- Report any abnormal findings directly to registered nursing staff / medical staff- Communicate clearly with patients, carers, relatives and all members of the multidisciplinary team- Communication with patients including discussion on patient comfort and safety and recording of communications on Wirral Millennium The Emergency Department is proactively developing its nursing workforce to provide excellent and visionary healthcare for their patients. You will have a proven track record of achieving high standards of care and also of continuing professional development. The delivery of safe and effective care is at the forefront of our goals and objectives. The Emergency Department currently sees 96,000 new patients every year which includes adults and children. There is a strong managerial and clinical leadership team which provides 7 day support to the core body of staff. Please see attached Job Description for further information about the Apprentice Senior Clinical Support Worker position available at WUTH.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The band 6 senior staff nurse role comes with added responsibility of supporting ant teaching junior staff. Also you will be expected to support the senior team to ensure the safe and effective running of the critical care unit. Please refer to full job description available for further information.

In this role you will work within the care group triumvirate team to deliver the effective integrated clinical, operational and financial performance of the division. You will provide strong compassionate leadership, ensuring that there are appropriate systems and processes in place to deliver objectives and drive forward the service to improve patients and nursing teams experiences. As an experienced leader, you will bring innovation, compassion and expertise, you will join a fast-paced and hugely supportive team working within a highly rewarding environment. This role will support quality, safety, and patient experience across the care group and division; contributing to the Quality Improvement plan as well as the Corporate Nursing Agenda and having a portfolio that reflects this, as delegated by the Divisional Director of Nursing. For further information please contact: Gina Stanley, Divisional Director of Nursing for Medicine and Urgent Care's PA: Danielle Skinner - Danielle.Skinner@porthosp.nhs.uk The full Job Description can be accessed here:

Please see attached the job description and person specification for more information about this role.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust *In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row. UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

Job Description

What is the role?

To ensure the wellbeing of residents/tenants by supervising, maintaining and developing the standards of care and practice of Social Care Workers and to participate in direct care activities. This will include providing extended personal care.

The post holder will also be required to assist the Unit Team Leader in the development of innovative and integrative services for residents.

Please click on the option to download additional information on this vacancy to access the Job Description.

Extra Information:

The Grade of these posts are Grade 2 / Level 7; the hourly rate is from £16.61 to £18.03 and the annual salary is from £32,045 - £34,785.

The work pattern for this post will be: Week 1 - 4 days , Week 2 - 5 days inclusive of weekend week 3 - 4 days week 4 - 5 days inclusive of weekend.

This post is considered to be Regulated Work with protected children and adults as specified in the Protection of Vulnerable Groups (Scotland) (PVG) Act 2007. Accordingly the preferred candidate will be required to become a member of the PVG Scheme, or undergo a PVG Scheme Update if already a Scheme Member, prior to any formal offer of employment being made. If you wish for further information on the PVG Scheme you can visit the Disclosure Scotland website at www.disclosurescotland.co.uk

Please note you may be required to meet PVG costs.

Please note the successful candidate would require to either hold SSSC registration or be registered within 6 months of taking up the post.

Closing date for applications is 12 May 2024.

Proud member of the Disability Confident employer scheme

About the role
We have an exciting opportunity for a Senior Service Desk Analyst to join our IT Support Team in Oldham on a full time 35 hour per week on a permanent basis. We currently operate a hybrid working pattern, you'll work 2 days per week at Bower House, and 3 days remotely.

The successful applicant will support the 1st line technical services across the Guinness Partnership for all IT related incidents and requests. As this is a front-line role you will offer exceptional support to the members of the Service Desk, resolving straightforward problems at first contact through feedback and training. You will also maintain performance reporting, focus on process improvements, and conduct Quality assurance.
In this dynamic role you'll also be required support the other members of the Service Desk, manage multiple job queues and third-party supplier calls, ensuring that specific types of incidents or requests are assigned to the appropriate individual, team, or manager. Responsible for updating of the ITSMF tool and provide support with the objective of restoring normal service as quickly as possible.

What we're looking for
We're a customer-focused organisation so we know that how we do things is just as important as what we do. You'll not only be a skilled Service Desk Analyst, but you'll also have great customer service skills and a willingness to ensure customers queries are fixed on the first attempt. You'll also be able to demonstrate:

• Proven experience as a Service Desk Analyst or similar technical role.
• Excellent customer service skills.
• Proven ability to work methodically, define and obtain agreed procedures.
• Excellent prioritisation skills.
• Proven ability to provide accurate and clear responses to IT.
• Excellent knowledge of the Knowledge Management process.
• Able to maintain good supplier relationships.
• Excellent oral and written communications.
• Working knowledge of Microsoft Windows operating systems and Microsoft Office applications.
• Demonstrate the Guinness Behaviours.

Essential Qualifications:

• Educated to GCSE level or equivalent.

Interviews will take place: At Bower House, on Thursday 9th May & Friday 10th May 2024.

If you're interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile.

INDTGP

About Us

The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Job Title: Senior Support Worker - Children's Residential

Location: Duston, Northampton

Salary: Up to £34,320 per annum (including additional payment for sleep in's)

Hours: Working 1 day on shift 8am-11pm (plus sleep in at service) with 2 days off to follow on a rolling pattern. (Approx 40 hours per week)

About our client

We are pleased to be working with a family-run business specialising in children's residential homes, with a focus on providing safe and supportive environments for young people aged between 8-18 years. With a values-based approach, the company's ethos revolves around creating a fun, casual, and safe atmosphere for both residents and staff. Currently operating 8 homes across the midlands, with all facilities are rated 'Good' by Ofsted, reflecting the company's commitment to high standards of care.

What's expected of me as Senior Support worker?

We are seeking a compassionate and dedicated Senior Support Worker to join our client's team at a children's residential home. As a Senior Support Worker, you will play a crucial role in providing direct care and support to their young people, as well as assisting in the supervision and coordination of support staff to ensure the well-being and safety of our residents.

What are the key responsibilities as a Senior Support Worker?

Direct Care: Provide high-quality care and support to children and young people residing in the home, including assistance with daily living tasks, emotional support, and recreational activities, in accordance with individual care plans and best practice guidelines.

Supervision and Guidance: To work with the manger In the induction and to support and mentor support workers in their roles, providing guidance, direction, and feedback to ensure the delivery of effective and person-centred care to residents.

Care Planning: Contribute to the development, implementation, and review of individual care plans for residents, working collaboratively with multidisciplinary teams, families, and external professionals to ensure the holistic well-being and development of each child or young person.

Behaviour Management: Utilize positive behaviour management techniques and de-escalation strategies to support residents in managing challenging behaviours, promoting a safe and supportive living environment for all.

Record Keeping: Maintain accurate and up-to-date records of resident activities, progress, incidents, and interventions, ensuring compliance with regulatory requirements and organizational policies.

Communication: Foster open and effective communication with residents, colleagues, families, and external stakeholders, advocating for the needs and preferences of residents and promoting a culture of respect, empathy, and collaboration within the home.

Risk Assessment: Identify potential risks within the residential environment and implement appropriate measures to mitigate risks and ensure the safety and security of residents and staff.

Training and Development: Participate in training and development opportunities to enhance knowledge and skills in areas such as child development, trauma-informed care, safeguarding, and relevant legislation.

What are the minimum requirements as a Senior Support Worker?

• NVQ Level 3: Caring for Children and Young People
• Good Standard of written & spoken English that is sufficient enough to write records and reports.
• Experience of working with young people, ahead approx. 12-17 who have challenging behaviours
• Experienced of shift leading and supervising care staff
• Completing LAC reports and attending external meetings

How do I apply for this Support Worker Vacancy?

If you're interested in being considered for this position, please click the APPLY button.

For more information, please contact Sian Webb on sian.webb@search.co.uk / 07909400791

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Job Title: Senior Support Worker - Children's Residential

Location: Duston, Northampton

Salary: Up to £34,320 per annum (including additional payment for sleep in's)

Hours: Working 1 day on shift 8am-11pm (plus sleep in at service) with 2 days off to follow on a rolling pattern. (Approx 40 hours per week)

About our client

We are pleased to be working with a family-run business specialising in children's residential homes, with a focus on providing safe and supportive environments for young people aged between 8-18 years. With a values-based approach, the company's ethos revolves around creating a fun, casual, and safe atmosphere for both residents and staff. Currently operating 8 homes across the midlands, with all facilities are rated 'Good' by Ofsted, reflecting the company's commitment to high standards of care.

What's expected of me as Senior Support worker?

We are seeking a compassionate and dedicated Senior Support Worker to join our client's team at a children's residential home. As a Senior Support Worker, you will play a crucial role in providing direct care and support to their young people, as well as assisting in the supervision and coordination of support staff to ensure the well-being and safety of our residents.

What are the key responsibilities as a Senior Support Worker?

Direct Care: Provide high-quality care and support to children and young people residing in the home, including assistance with daily living tasks, emotional support, and recreational activities, in accordance with individual care plans and best practice guidelines.

Supervision and Guidance: To work with the manger In the induction and to support and mentor support workers in their roles, providing guidance, direction, and feedback to ensure the delivery of effective and person-centred care to residents.

Care Planning: Contribute to the development, implementation, and review of individual care plans for residents, working collaboratively with multidisciplinary teams, families, and external professionals to ensure the holistic well-being and development of each child or young person.

Behaviour Management: Utilize positive behaviour management techniques and de-escalation strategies to support residents in managing challenging behaviours, promoting a safe and supportive living environment for all.

Record Keeping: Maintain accurate and up-to-date records of resident activities, progress, incidents, and interventions, ensuring compliance with regulatory requirements and organizational policies.

Communication: Foster open and effective communication with residents, colleagues, families, and external stakeholders, advocating for the needs and preferences of residents and promoting a culture of respect, empathy, and collaboration within the home.

Risk Assessment: Identify potential risks within the residential environment and implement appropriate measures to mitigate risks and ensure the safety and security of residents and staff.

Training and Development: Participate in training and development opportunities to enhance knowledge and skills in areas such as child development, trauma-informed care, safeguarding, and relevant legislation.

What are the minimum requirements as a Senior Support Worker?

• NVQ Level 3: Caring for Children and Young People
• Good Standard of written & spoken English that is sufficient enough to write records and reports.
• Experience of working with young people, ahead approx. 12-17 who have challenging behaviours
• Experienced of shift leading and supervising care staff
• Completing LAC reports and attending external meetings

How do I apply for this Support Worker Vacancy?

If you're interested in being considered for this position, please click the APPLY button.

For more information, please contact Sian Webb on sian.webb@search.co.uk / 07909400791

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Job Title: Senior Support Worker - Children's Residential

Location: Derby, DE73

Salary: Up to £34,320 per annum (including additional payment for sleep in's)

Hours: Working 1 day on shift 8am-11pm (plus sleep in at service) with 2 days off to follow on a rolling pattern. (Approx 40 hours per week)

About our client

We are pleased to be working with a family-run business specialising in children's residential homes, with a focus on providing safe and supportive environments for young people aged between 8-18 years. With a values-based approach, the company's ethos revolves around creating a fun, casual, and safe atmosphere for both residents and staff. Currently operating 8 homes across the midlands, with all facilities are rated 'Good' by Ofsted, reflecting the company's commitment to high standards of care.

What's expected of me as Senior Support worker?

We are seeking a compassionate and dedicated Senior Support Worker to join our client's team at a children's residential home. As a Senior Support Worker, you will play a crucial role in providing direct care and support to their young people, as well as assisting in the supervision and coordination of support staff to ensure the well-being and safety of our residents.

What are the key responsibilities as a Senior Support Worker?

Direct Care: Provide high-quality care and support to children and young people residing in the home, including assistance with daily living tasks, emotional support, and recreational activities, in accordance with individual care plans and best practice guidelines.

Supervision and Guidance: To work with the manger In the induction and to support and mentor support workers in their roles, providing guidance, direction, and feedback to ensure the delivery of effective and person-centred care to residents.

Care Planning: Contribute to the development, implementation, and review of individual care plans for residents, working collaboratively with multidisciplinary teams, families, and external professionals to ensure the holistic well-being and development of each child or young person.

Behaviour Management: Utilize positive behaviour management techniques and de-escalation strategies to support residents in managing challenging behaviours, promoting a safe and supportive living environment for all.

Record Keeping: Maintain accurate and up-to-date records of resident activities, progress, incidents, and interventions, ensuring compliance with regulatory requirements and organizational policies.

Communication: Foster open and effective communication with residents, colleagues, families, and external stakeholders, advocating for the needs and preferences of residents and promoting a culture of respect, empathy, and collaboration within the home.

Risk Assessment: Identify potential risks within the residential environment and implement appropriate measures to mitigate risks and ensure the safety and security of residents and staff.

Training and Development: Participate in training and development opportunities to enhance knowledge and skills in areas such as child development, trauma-informed care, safeguarding, and relevant legislation.

What are the minimum requirements as a Senior Support Worker?

• NVQ Level 3: Caring for Children and Young People
• Good Standard of written & spoken English that is sufficient enough to write records and reports.
• Experience of working with young people, ahead approx. 12-17 who have challenging behaviours
• Experienced of shift leading and supervising care staff
• Completing LAC reports and attending external meetings

How do I apply for this Support Worker Vacancy?

If you're interested in being considered for this position, please click the APPLY button.

For more information, please contact Sian Webb on sian.webb@search.co.uk / 07909400791

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

This is an opportunity for an experienced to join the Outreach Team at the National Hospital for Neurology and Neurosurgery, part of University College Hospital Foundation NHS Trust.

The post holder will work as part of a team of 6 covering the hospital 24/7. The Outreach team is closely linked with the Neuroscience Critical Care which incorporates a total of 28 beds, and has links with the PERT/Outreach team at UCLH.



Experience caring for patients with acute neurological problems and critical care experience is essential. You must be able to work on your own initiative to assess and prioritise care and have experience taking charge of a clinical area and supervising junior staff.

You will hold a recognised teaching qualification and have excellent mentorship and teaching skills.

Experience in working with EPIC or a similar clinical information system and excellent computer skills are desirable.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.  

We provide first-class acute and specialist services across eight sites:  
• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. 

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust

*In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.

UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.


This advert closes on Sunday 12 May 2024

Proud member of the Disability Confident employer scheme

Ready to unleash your creative genius while working with iconic brands like Peroni Nastro Azzurro, Asahi Super Dry, and Fuller's London Pride?

Join CPM on our Asahi UK On Trade Field Sales Team and be the vibrant personality behind our premium drinks!

Not only will we offer you a great package. - with an annual salary of upto £28,169 + 10% bonus, + company vehicle, + daily lunch allowance + £2000 Joining bonus, but an opportunity to elevate your career with this exciting role, where you'll become the ambassador of a spectacular beer and cider portfolio. Embrace the excitement and be part of the dynamic journey in shaping the future of the beverage industry!

Ideal Location: Dorchester , United Kingdom, DT1

Territory covering: Bath, Bournemouth, Dorchester, Exeter, Southampton, Salisbury, Taunton and surrounding areas,

As a Customer Development Executive, you'll immerse yourself in the Trade - engaging with outlet decision makers and bar teams. Working in close collaboration with AUK field sales teams, your main focus will be fostering and maintaining strong relationships, delivering added value through exceptional customer service, brand education and training and trade activation initiatives.

You will support outlet owners and decision makers in driving outlet performance and category growth, enhancing and leveraging brand loyalty, portfolio expansion and rate of sale.

You will also have responsibility for account management of your own portfolio of accounts and associated targets. With the autonomy to manage your own diary and accountability for the delivery of your KPIs, this role requires a high level of self-motivation and an entrepreneurial approach, with superior time management and organisational skills.

Why work for us?

• Great package offered of upto £28,169 per annum + up to 10% annual bonus + company car
• Flexible hours: 37.5 hours per week, will include occasional evening and weekend event work
• Generous holiday package
• Competitive company pension scheme
• Laptop, Tablet & Mobile Phone
• A lively, sociable & fun working environment
• We have a fantastic track record of supporting promotions into the Asahi UK business over the last 15 years'
• Additional perks post-probation, including discounted shopping, travel, and subsidised gym membership

Ideal Candidate

• Passion or interest in premium drinks - previous experience within a beer or beverage serving environment desirable
• Exceptional communication skills, with a knack for networking, relationship building and engaging diverse audiences
• Dedication to delivering outstanding customer service and stand-out brand activation
• Strong numeracy, financial acumen and commercial awareness
• Impeccable organisational skills, including planning and prioritisation
• Proven track record of achieving results and adapting to fast-paced environments
• Commitment to continuous learning and development within the industry

Key responsibilities

• Serve as the trade face of AUK's premium beer portfolio and an advocate for the beer category.
• Support and collaborate with AUK regional sales teams to deliver an agreed number of advocacy, engagement, training and activation activities across core accounts.
• Account management of designated outlets, achieving visit targets, and delivering annual distribution, retention and volume goals.
• Capture and report data and insights from each visits using a CRM system

Ready to raise a glass to this exciting opportunity? Apply today!

CPM has been accredited Investors in People Gold award and places great importance on the training and development of our people. We work in a cooperative environment where great ideas and achievements are shared and celebrated.

CPM is an equal opportunities employer, we depend on having diverse talent with a range of backgrounds, skills, and capabilities.

JOB DESCRIPTION

Joining the company as a trainee, you will be assigned a mentor who will work closely with you in your first 6 month as you become familiar with the role and industry. During this time, you will see first-hand what goes into ensuring a private jet charter goes off with ease. You will learn everything from how to build a successful sales list, work with HNWI and of course, how to administer a charter flight all whilst delivering service beyond expectation.

Salary: HSO Level P2 $112,269 - $119,290 p.a. pro rata
Location: Fremantle, Western Australia
Unit/Division: Fremantle Hospital and Health Service / Older Adult Mental Health / Service 5
Work Type: Casual, Permanent - Part Time, Permanent - Full Time, Fixed Term - Part Time, Fixed Term - Full Time
Position No: Pool Ref 114740
Closing Date: 8 MAY 2024 4:00 PM AWST

Fremantle Hospital Mental Health Service is seeking dedicated and experienced Senior Social Workers to join our dynamic Older Adult Mental Health team across inpatient and community. We are committed to providing high-quality social work services to individuals and families in need. If you believe you have the skills and qualifications outlined on the job description form attached, we invite you to apply!

You can find out more about us by visiting our Mental Health Careers webpage too.

Why Fremantle? - Freo! is a vibrant city with numerous attractions for visitors and locals alike that make Fremantle an enjoyable destination. The city also hosts various festivals, markets, and events throughout the year adding to its lively atmosphere’

Job Description
As part of a multidisciplinary team, plans, implements, coordinates and evaluates Social Work services to consumers and their families/significant others in the clinical specialty area of Older Adult Mental Health, using advanced Social Work clinical practice skills from a recovery orientated, trauma informed and positive aging perspective. Plans, implements and evaluates consumer safety and quality of care. Supervises Social Work staff, students and support staff in the unit/clinical area, coordinates duties and manages performance.

This is a recruitment pool for Older Adult Mental Health Community, Inpatient and Hospital in the Home Teams for permanent full time, permanent part time, fixed term full time, fixed term part time and casual appointments.

Suitable applicants will be placed in a pool from which appointments may be made when similar vacancies occur. Appointments may be made from this pool until 31/08/2024.

If this interests you, and you have:

Excellent relationship-building abilities
Minimum three (3) years post qualifying experience (AASW)
An ability to work independently and collaboratively
Passion for providing exceptional care to our clients and their significant others
then we just might be the right fit for each other.

Want to know more? We encourage you to contact Tarryn Burrows, Professional Lead Social Work on 08 9431 3434.

International candidates may be able to access financial incentives through the WA Government Belong Campaign; and we are happy to discuss and support you with a range of visa options according to your requirements.

WA Government Belong Campaign incentive: $3,000 to $8,000 depending on circumstance. Find two documents attached that outline the campaign.

In addition, SMHS Incentives up to maximum $15,000 may be considered to bridge the gap between the Belong Campaign and other incurred costs.


For further job related information or to view the Job Description Form go to: https://search.jobs.wa.gov.au/page.php?pageID=160&windowUID=0&AdvertID=349459