Total 2,799 Senior Executive level Customer Service job vacancies in Islandwide

Location: Redhill

Job Type: Contract (Renewable annually)

Work Schedule: 5 days a week

Responsibilities:

• Support the Deputy & Executive Director in preparing and refining documents and reports for executive management, ensuring accuracy and clarity.
• Assist in management meetings by developing and driving agendas to ensure meeting objectives are achieved.
• Take comprehensive meeting minutes, recording key decisions, action items, and follow-up tasks to facilitate effective communication and accountability.
• Prepare engaging presentation content aligned with meeting agendas, emphasizing key points and delivering impactful presentations.
• Manage ad-hoc administrative tasks and projects as assigned, showcasing flexibility and a commitment to supporting organizational needs.

Requirements:

• Bachelor's degree in any relevant field.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Excellent communication and interpersonal skills, capable of effectively interacting with stakeholders at all levels.
• Meticulous attention to detail and accuracy in document preparation and data analysis.
• Able to work autonomously with minimal supervision and collaboratively as part of a team.
• Adaptability to changing priorities and fast-paced environments.

EA License 22C1383

EA Personnel R22110043

• Shipping Documentation
• Letter Of Credit / LC
• Import / Export

Job Scope:

• Order management and fulfilment of customer order
• Update and maintain overview order summary file
• Monitor receiving of LC from customer
• Check LC compliance & request LC amendment if needed.
• Prepare export documents in accordance to LC requirements / Customer’s requirement / DA / DP thru Bank
• Monitor credit limit of customer and liaise with HQ on credit assessment
• Coordinating with Bank to ensure original documents are delivered to customer’s bank
• Manage the process of order entry and review open orders to ensure timely delivery to customers.
• Correspond with suppliers, shipping company, inter-office and customers pertaining to shipments
• Ensure appropriate control of customer’s payment terms in conformance with company guidelines
• Process commission note, credit and debit note
• Filing all order files

Requirements:

• Possess 3 – 5 years of Shipping Documentations & Letter Of Credit (LC) experience for International Trade
• Good communications and interpersonal skills
• Independent, good team player with good time management skills
• This is a 1 Year Contract role

Other information:

• Company: Trading MNC
• Location: CBD (Walking distance from MRT)
• Salary: Up to $3800 per month + Completion Bonus
• Working Hours: Mon – Fri (9am - 6pm)

To apply please click on the APPLY NOW button or email your resume to search70@searchindex.com.sg with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076

As a Community Care Executive, you will be directly involved in making sure elders receive the proper care, closely monitoring and recording their conditions to improve the treatment. You will also be expected to help in the maintenance and operation of the centre.

Responsibilities:

• Oversee Community Care Associates and Senior Community Care Associates in delivery of personal care to seniors.
• Monitor adherence to diet plan and assess for malnutrition.
• Monitor cognition level of seniors to pre-empt and identify areas of improvement and deterioration.
• Respond appropriately when seniors exhibit behaviours of concern.
• Participate in investigations of possible senior abuse.
• Implement plans to maximise senior autonomy, dignity of care and promote independence.
• Assist in serving medication, pre-packed medication and apply prescribed topical medication as instructed by Nursing staff.
• Perform CPRE, AED and first aid to seniors and plays an active role in emergency situations.
• Oversee and advice Senior Community Care Associates on nursing support such as administration of subcutaneous injections and prescribed medication and escalate issues to nursing team as necessary.
• Observe seniors’ engagement during sessions and feedback on seniors’ responses and progress.
• Ability to identify abnormalities and escalate for further quality care improvement if required.
• Ensure all elder assessments (outcome measures) and documents of elder’s progress are accurately documented and updated.
• Provide inputs to development of individualised care plan (ICP) with nursing and therapy teams and assist to implement the care plans to ensure that seniors needs are met.
• Ensure Community Care Associates and Senior Care Associates comply with St. Luke’s Eldercare Centre’s SOP.
• Monitor infection prevention and control initiatives to ensure standards are met and aligned to organisational policies.
• Monitor maintenance of equipment, machines and identify and mitigate workplace hazards and risks.
• Ensure smooth operations of centre with sufficient inventory and within budget.
• Plan and organise community activities for seniors with CCAs and SCCAs i.e. community outings, festive celebrations.
• Conduct training for and orientate Community Care Associates, Senior Community Care Associates, caregivers, interns, volunteers and new colleagues.
• Supervise Community Care Associates and Senior Community Care Associates team and improve team effectiveness.
• Respond to service situations and challenges professionally and appropriately.

Job Requirements:

• Minimum Degree or Diploma in relevant disciplines.
• Prior experience in care giving duties in Hospitals, Nursing Homes or individual parents would be advantageous.
• Willingness and patient in serving the elderly clients.
• Bilingual (Mandarin) required due to work environment.
• Handle and respond to service challenges professionally and appropriately and escalate issues when required.
• Team player with strong communication, interpersonal and organisational abilities.
• Capable of working independently and under time constraints.
• Proficient in the use of Microsoft Office applications.
• Candidates who are keen on a career switch would be considered.
• Singaporeans or Local PRs preferred.

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Job responsibilities

· To be responsible for the preparation of report required by principal and internal stakeholders

· Be responsible on minutes taking and timely submission.

· To coordinate with internal stakeholders on related matters (e.g. Finance, Human Resource Department, etc.)

· To be in-charge of ensuring documents are being submitted timely with compliance to principal and company guidelines.

· Taking ownership of tracking Work in Progress status, follow up and update status to HOD.

· Preparation of the WIP summary for monthly meeting.

· To be familiar with warranty processes and ensure company adhere to warranty policies and guidelines,

· Ensure all repair orders and invoices are kept in order.

· Any other duties or tasks that are assign by Service Manager whenever needed.

Job requirements

· GCE ‘O’ Level or GCE ‘A’ Level/ Diploma

· GCE ‘O’ Level or GCE ‘A’ Level/ Diploma

· 2 years’ experience in Automotive / Car industry

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Responsibilities:

• To coordinate and responsible for the planning, execution and evaluation of programmes and ensure smooth running of daily operations of the active ageing centres which includes:
• Outreach and engagement of seniors
• Active ageing programme
• Befriending and Buddying
• Care and support services

Requirements:

• Min Diploma or Bachelor Degree in any discipline
• No Prior experience required - on job training provided
• Passion and keen interest in Healthcare

Interested candidates please send your updated resume to:

Kayleyng@recruitexpress.com.sg
Attn: Community Care Executive ( Healthcare - Active Ageing Centre / Programme Planning, $4000) #HKA

or call 6736 3280 to look for Kayley

We regret to inform that only shortlisted candidates will be contacted

EA Personnel: Kayley Ng Yin Yi (R1762843) Company EA Registration Number: Recruit Express Pte Ltd (99C4599)

Info can be shared: -

• Basic Up $3000 + AWS + VB
• Freight Forwarding Services
• CIAS Cargo Changi (East Area)
• 5 Days, 9:00am - 6:00pm

Your Responsibilities: -

• Cargo booking, planning and closing to achieve maximization of cargo space & loading
• Planning and attending to customer complaints, claims and tracing
• Prepare Cargo Sales Report (CSR), airline daily reports, data entry, quotations and telesales
• Liaise with several parties to ensure cargo submitted according to IATA regulations

You will need: -

• Minimum 1 year of customer service experience in Supply Chain / Logistics industry

Interested applicants may click "Apply Now" or email to jonathanchang@recruitlync.com to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

• Conduct needs assessment survey through outreach and/or engagement
• Organise and conduct active ageing programmes to the elderly in the community
• Befriend service users through engagement activities and home visits
• Implement new programme and/or services for services users based on needs.
• Conduct programme evaluation for all regular programmes and initiate enhancements/improvements
• Coordinate and manage stakeholders’ communications for programmes and services to services users.
• Able to work independently

Job Requirements

• Diploma/Advanced/Higher/Graduate Diploma in any field, preferably with experience in working with elderly clients in the community setting.
• Relevant working experiences in healthcare or social service sector.
• Possess ability to meet targets and deadlines with efficient organisation and time management skills.
• Possess adaptability to find ways of solving and/or pre-empting problems
• Applicant must be willing to work 5.5 days/week

Check out http://abercare.sg/jobs-vacancies/ for detail

Interested applicant please email your detailed resume to career@abercare.sg

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

• Work closely with overseas agent/partner and customer for scheduling of shipment.
• Check on vessel sailing schedule, source for quotations, negotiate rates with carrier and co-loader, and confirm booking with carrier.
• Follow up and update customer on all shipment details, schedule and status.
• Request loading plan from freight forwarder at least 2 working days before vessel expected time of arrival and share loading plan with customer; and coordinate on all loading issues.
• Answer phone enquiries and orders professionally and efficiently with the use of good telephone techniques, customer service, speed and accuracy.
• Respond to customer enquiries and provide quotations to customers promptly.
• Ensure timely and accurate processing of orders and issue billings accordingly.
• Ensure procedures for processing of orders with specific restrictions and that require price approval are strictly adhered to.
• Analyse data pertaining to customer feedback and complaints to identify key focus areas; and propose and executive action plans to enhance quality of service, improve process efficiency and service standard so that optimal results are achieved.
• Perform scheduled service call to customers semi annually to gather customer feedback and strengthen relations.
• Prepare and handle full set of shipping documents including but not limited to submission of dangerous goods form to carrier if necessary, transhipment and export permit, master bill of lading, house bill of ladings, certificate of origin application, tax invoice and arrival notice.
• Send stuffing photos, tally sheet, shipping note and final summary to overseas agent/partner.
• Arrange for cargo pick up, permit clearance and transfer; and attend to customer queries; and engage haulier services when necessary.
• Check commodity harmonized system code if applicable.
• Verify and analyse information gathered from customers’ feedback; and resolve the issues on the spot whenever possible. Otherwise, work closely with the relevant department to ensure customer complaints are appropriately addressed, service recovery are carried out promptly and preventive actions are in place to prevent recurrence of similar issues.
• Provide administrative support when necessary and this includes but not limited to filing, data entry, retrieval of documents, etc or any other duties assigned.
• Manage and coordinate the flow of information between customers, warehouse and the transport team concerning the status of orders, incoming shipments, arrangement for cargo pick up, engagement of haulier services, unstuffing of incoming shipments, delivery arrangement, wrong orders, returned/damaged goods, unavailable loading bay at customer site, direct reject of orders at point of delivery, etc.
• Ensure that critical information with regard to urgent delivery, special timing request are communicated and follow up with the transport team till completion of delivery.
• Liaise with customers to evaluate and establish actual reason for direct reject of orders at the point of delivery; and rectify the error when necessary and work with finance to process credit note promptly and accurately.
• Work closely with accounts team to: a. Resolve and reconcile credit note discrepancies against payment made by customers; b. Resolve and reconcile price error in orders and generate price difference credit note upon receipt of approval from customers and the Company.
• Exercise good customer service skill when managing difficult customers and/or customer complaints.
• Other ad hoc duties as assigned.

Job Requirements:

• Diploma & above with 1-2 years relevant experience.
• Diploma/ Degree in Logistics/ Shipping with NO Experience is welcome to apply. Training will be provided.
• Prior experience in customer service and/or in the logistics industry would be distinct advantages.
• Knowledge in import/export shipping procedure, incoterms and documentation are added advantages.
• 5 day work week.

Interested applicants, please email your resume to jobs@e-ployment.com.sg

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan Mah/ R1108310

Job Scope:

• Perform general accounting functions (eg. Revenue accounting, payable processing, billings and preparation of monthly management reports, etc
• Facilitate the annual financial audit field work
• Assist in generation of additional reports for annual Strategic Business Planning, Budgeting Exercise and Half-Year Review, annual tax queries
• Perform bank reconciliation
• Prepare monthly audit schedules, management reports and quarterly GST return
• Coordinate with various centre and departments

Job Requirements:

• Singaporeans Only
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Finance/Accountancy/Banking or equivalent.
• Diploma holder with at least 5 years’ or degree with 2-3 years’ experience in the related field is required for this position
• Preferably specialized in Finance - General/Cost Accounting or equivalent.
• Value added; has the knowledge for AIMS/SMART System

Check out Aber Care Website for more details

Interested applicants please email your detailed resume to career@abercare.sg

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Job Responsibilities

• Provide administrative support, including registration, scheduling appointments, maintaining accurate patient medical records, and cashiering.
• Attend to customer inquiries, deliver top-notch customer service and build sustainable relationships with patients to maximize sales, customer satisfaction, and retention.
• Connect with patients, follow-up, monitor and continuously access patients’ treatments throughout their recovery process to help them achieve the desired results.
• Maintain detailed and accurate treatment records and support the clinic's day-to-day operations.
• Perform Electro-Lymphatic Therapy (ELT) to help patients enhance their overall health and wellness.
• Work with physicians to develop suitable treatment plans and dispense medication as prescribed for every patient.
• Educate patients about the clinic's products and services effectively.
• Perform the packaging and labeling activities of medications.
• Sanitize, maintain the tidiness and cleanliness of the treatment rooms and clinic equipment.
• Achieve monthly personal and company sales targets without hard selling.
• Assist in monthly or quarterly clinic promotional activities and propose new strategies for business growth.
• Perform any other ad hoc duties as assigned from time to time.

Job Requirements

• Candidates with no prior experience are welcome to apply (training will be provided)
• Preferably 1-2 years sales experience in the retail/healthcare industry preferred.
• Preferably candidates with prior healthcare/clinic/massage and spa setting experience.
• Candidates who possess relevant beauty and service-related qualifications such as CIDESCO/ CIBTAC / WSQ/ ITEC, etc., are a plus.
• Able to commence work immediately/on short notice would be a big plus.
• Possess great passion and interest in TCM or healthcare industry
• Able to adapt quickly to situations and comfortable working in a fast-paced environment
• Customer-focused, self-motivated, sales and service-oriented.
• Proactive, enthusiastic, independent, compassionate, and has a positive learning attitude.
• Good team player with excellent interpersonal and communication skills.

Job Highlights:

1. Annual Leave - 14 days onwards
2. Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones
3. FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!
4. Attractive and Good Commissions Entitlement
5. Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

Responsibilities

• 5 Day Work (Branch Suntec/Orchard Area)
• Handling of Foreign and Local Office Tenants
• Ensuring Company Standards Are Well Maintained
• Be a Resource for Tenants Seeking Service and Information
• Managing Office Vendors
• Handle Marketing Activities
• Office Administration
• Office Facility Management
• Making Appointments for Sales Viewings

Requirements

• A Level, Diploma, Degree, others
• Face to Face and Email Customer Service Experience
• Working As A Team
• Responsible and Accountable
• Good Communication Skills
• Good Enthusiasm
• Willingness to Learn
• Dynamic, Independent, Reliable
• Flexible Approach
• Able to Offer Solutions to Daily Issues
• This position is from entry to mid level
• Candidates with sales experience are welcome to apply

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below. We regret that only shortlisted candidates will be notified. Thank you for applying.

Benefits Summary:

• Up to $3400
• 5 Days work week + Alt Sat
• Woodlands

Responsibilities:

• Overseeing the customer services teams
• Implementing policies and procedures to optimize customer support
• Monitor customer satisfaction level
• Provide the point of escalation for team for any operational issues.
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on for more details:

https://wa.me/6582693981

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https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Salary: up to $3k

Job Duration: 6 months contract convertible
Working Days & Hours: Mon - Fri Office Hours
Location: Novena

• Supports Outpatient Management Unit (OMU) managers to plan, manage and propagate PSA core knowledge and skills training so as to advance and improve PSA practices in accordance to the institution needs and service direction
• Delivers effective training for Specialist Outpatient Clinics (SOCs) staff.
• Assists in the development of PSA Propel training curriculum and prepare training manuals, guides and materials for SOCs to ensure staff members develop and maintain a thorough knowledge that is required for SOC operations
• Supports Manager in collaboration with IT department and Human Resource Development to enhance the quality of education for PSA and trainees.

Job Requirements: Min GCE N/O/A Levels or Diploma with 2 years of customer service/PSA experience

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg

Join Our Team as a Senior/Patient Service Associate!

Position Available: Senior/Patient Service Associate (Patient Financial Services) - 1-year contract (Convertible to permanent)

Salary Range:
Fresh Local Diploma: Starting from $2,350
Up to $3,000+ with experience
Salary adjustments available based on experience and qualifications

Working Hours:
Monday to Friday: Staggered hours between 8am-6pm
Saturday: Once/Twice a month (half-day)
Location: Central Singapore

Job Description:
We are seeking a dedicated Senior/Patient Service Associate to join our Patient Financial Services team on a 1-year contract (with the potential for conversion to permanent). In this role, you will handle accurate and timely processing of bills, charges, deposits, and provide financial counseling.

Key Responsibilities:
Process bills, charges, and deposits accurately and efficiently.
Provide financial counseling and assistance to patients.
Collaborate with internal teams to ensure smooth financial transactions.
Assist in resolving patient inquiries related to billing and financial matters.

To Apply: Send your resume to Jocelynchan@recruitexpress.com.sg or telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820