Total 1,221 Administrative / Clerical job vacancies

Communicate with patients, carers, all disciplines within the Mental Health Directorate and partner organisations, visitors to the ward as well as other departments within the UHB. Able to use a variety of communication and interpersonal skills and the ability to foster good working relationships at all levels. Will need to receive and transmit routine information requiring tact, persuasive and empathetic skills when dealing with distressed clients and relatives in person or by phone and be aware of the reporting system should an incident occur. To undertake general reception duties, meeting and greeting patients and visitors to the ward, responding politely and courteously at all times. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Access the National Failsafe for the NIPE examination (S4N failsafe system) to ensure the compliance with the NIPE pathway is maintained. Access the National failsafe for the Newborn Bloodspot Screening to ensure all babies have had Screening undertaken. This includes tracking/transferring babies and liaising with Newborn Screening/ Child Health. Undertake general clerical duties, such as photocopying and sending letters to support the screening team. Undertake annual appraisal with line manager. Provide administrative support for internal and external screening meetings. For further details please see the attached job description.

Please see attached job description and personal specification for more details about the main duties of this role.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

To see the full detailed job description and main responsibilities of the job please refer the job description attached.

To respond in an efficient, polite and timely manner to all incoming telephone calls To be responsible for the accurate in-put, up-date and amendment of patient related information onto thecomputerised Patient Administration System (PAS), departmental Electronic Referral System (ERS) To ensure the accurate copy and pasting of GP referral letters from ERS onto DOCMAN using multiple programs in a timely manner. To accurately scan paper referral letters onto DOCMAN in a timely manner To process all incoming referral letters in accordance with Trust policy, ensuring accurate input onto the Hospital PAS system and book outpatient appointments within agreed Trust targets. To accurately record reasons for patient cancellations/change of appointments, including re-booking appointments as requested. To be responsible for the booking of interpreters for patient clinic appointments as requested. To amalgamate/register patient temporary registrations ensuring re-numbering is accurate and timely. To take necessary action to book, cancel or change appointments on the PAS. To process and book all ward appointments/secretary lists ensuring patients appointments are booked correctly and in a timely manner. To be responsible for ensuring the daily unfilled slot report is dealt with and new/review patient slots are utilised and filled at short notice. To raise any foreseeable capacity issues where patient slots are not available to your line managers To work with and maintain the Outpatient Waiting List (OWL) and the ERS work lists ensuring the information is kept up to date and accurate. To ensure the text messaging system (Envoy) is maintained on a daily basis ensuring PAS is maintainedto reflect any changes as appropriate. To prepare case notes/paperlite packs for all attendances ensuring they comply with the Standard Order of Case Notes, and to ensure X-ray and investigation proformas relevant to each attendance areavailable. To ensure all patient referrals are available for clinic ether electronically or in paper form for those areas where noteless working has not be adopted. To amalgamate case notes where more than one record exists and to ensure that all Casenotes are filed in the recognised format To provide a patient focused reception service, ensuring that the service is efficient and welcoming. To update demographic details on PAS for each attendance in clinic and ask questions in line with the Data Quality Standards within the Health Records Policy - OP7 To make appointments, place on OWL and discharge patients where necessary using PAS To update Referral ToTreatment (RTT) pathways for all pathways open and ensure all patients are either marked as attended or DNA on each clinic. To arrange transport for patients as required. To accurately input and update all patients related information onto the computerised Patient Administration System. To ensure that the 18 week RTT pathways are opened and closed appropriately. To be aware of, and adhere to all Trust & Local policies and procedures with regard to confidentiality, ensuring that all information handled within the department is dealt with to the highest standards ofconfidentiality and security, and to respond in a professional & sensitive manner when dealing with confidential issues. To be familiar and comply with all Divisional and Trust policies, procedures and practices. To take part in the annual appraisal system. To cover in the absence of colleagues as required. To undertake mandatory training sessions and undergo training as deemed appropriate by your line Managers as and when required. To assist with the training of newly recruited Patient Access staff, including an introduction into working practices and procedures. To participate on the Bank Holiday Rota if required To be aware of, and comply with Health & Safety, Fire Regulations and to report accidents / untoward incidents / hazards to the Team Leader / Manager To have a duty of care and keep the department tidy To be aware of the security arrangements in your own working area and to be responsible for the security/distribution of any keys or fobs held in the department. To ensure data quality & departmental standards are maintained & kept up to date at all times

To be responsible for the accurate in-put, up-date and amendment of patient related information onto the computerised Patient Administration System (PAS), departmental Electronic Referral System (ERS) To process all incoming referral letters in accordance with Trust policy, ensuring accurate input onto the Hospital PAS system and book outpatient appointments within agreed Trust targets. To accurately record reasons for patient cancellations/change of appointments, including re-booking appointments as requested. To be responsible for the booking of interpreters for patient clinic appointments as requested. To take necessary action to book, cancel or change appointments on the PAS. To be responsible for ensuring the daily unfilled slot report is dealt with and new/review patient slots are utilised and filled at short notice. To raise any foreseeable capacity issues where patient slots are not available to your line managers To prepare case notes/paperlite packs for all attendances ensuring they comply with the Standard Order of Case Notes, and to ensure X-ray and investigation proformas relevant to each attendance areavailable. To ensure all patient referrals are available for clinic ether electronically or in paper form for those areas where noteless working has not be adopted. To amalgamate case notes where more than one record exists and to ensure that all Casenotes are filed in the recognised format To provide a patient focused reception service, ensuring that the service is efficient and welcoming. To update demographic details on PAS for each attendance in clinic and ask questions in line with the Data Quality Standards within the Health Records Policy - OP7 To make appointments, place on OWL and discharge patients where necessary using PAS To update Referral ToTreatment (RTT) pathways for all pathways open and ensure all patients are either marked as attended or DNA on each clinic. To arrange transport for patients as required. To accurately input and update all patients related information onto the computerised Patient Administration System. To ensure that the 18 week RTT pathways are opened and closed appropriately. To be aware of, and adhere to all Trust & Local policies and procedures with regard to confidentiality, ensuring that all information handled within the department is dealt with to the highest standards ofconfidentiality and security, and to respond in a professional & sensitive manner when dealing with confidential issues. To be familiar and comply with all Divisional and Trust policies, procedures and practices. To take part in the annual appraisal system. To cover in the absence of colleagues as required. To undertake mandatory training sessions and undergo training as deemed appropriate by your line Managers as and when required. To assist with the training of newly recruited Patient Access staff, including an introduction into working practices and procedures. To participate on the Bank Holiday Rota if required To be aware of, and comply with Health & Safety, Fire Regulations and to report accidents / untoward incidents / hazards to the Team Leader / Manager To have a duty of care and keep the department tidy To be aware of the security arrangements in your own working area and to be responsible for the security/distribution of any keys or fobs held in the department. To ensure data quality & departmental standards are maintained & kept up to date at all times

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Please see attached the job description and person specification for more information about this role.

The role includes the full range of company secretary responsibilities including governance, compliance and maintenance of key registers. The post holder will have line management responsibilities. See the job description attached.

If you are invited to interview you will be advised of any tests you will be required to complete as part of the selection process. Responsibilities include: Establish and maintain electronic and manual filing systems Inputting and manipulation of data into relevant computer databases, creating documents, including lists and operational information for internal and external clients Administrate and process paperwork within structured ways of working Make routine and prioritised appointments either face to face or over the telephone with a diverse customer base where communication barriers can be unique to individual customers. Respond to internal and external enquiries, and take appropriate action on behalf of the service, either by telephone, personal contact or correspondence, within agreed time limits Plan and prioritise completion of daily tasks with the possibility of frequent interruptions which can re-prioritise daily workloads Organise daily tasks (and weekly activities), ensuring team members are aware and updating supervisors, including any work handovers to support business continuity Report any issues and / or concerns to supervisor, including task awareness, as appropriate To follow Trust standard operating procedures for the type of work assigned to To action any post, telephone, e-mail or written requests as instructed or in line with operatingprocedures To staff clinical reception desks, providing general assistance to team-members and the public in a positive and friendly manner

Posted: 04/04/2024

Closing Date: 06/05/2024

Job Type: Permanent - Full Time

Location: Perth

Job Category: Lawyer


About us
Gilchrist Connell is a leading insurance sector law firm operating across all Australian jurisdictions from its five offices in  Perth, Adelaide, Sydney, Brisbane and Melbourne.
In 2023, Gilchrist Connell was recognised by Australasian Lawyer as  Insurance Specialist Firm  of the Year, and for the fourth consecutive year as an  Australasian Lawyer Employer of Choice.
We are certified as a  Family Friendly Workplace  and  Great Place to Work  and have a genuinely positive work culture, built on transparency in feedback, support of flexible working practices, and access to leading support programs and employee benefits to support employees to meet their work, family and wellbeing needs.
Gilchrist Connell values inclusion and

... Click here to view more detail / apply for Lawyer ? Personal Injury

Posted: 12/04/2024

Closing Date: 17/05/2024

Job Type: Permanent - Full Time

Location: Melbourne

Job Category: Legal Secretary


About us
Gilchrist Connell is a leading insurance sector law firm operating across all Australian jurisdictions from its five offices in Sydney, Adelaide , Melbourne, Perth and Brisbane . In recognition of our excellence in the insurance sector, Australasian Lawyer named Gilchrist Connell as the 2023 Insurance Specialist Firm of the Year.
For the fourth consecutive year, Gilchrist Connell is one of only 31 firms recognised as an Australasian Lawyer Employer of Choice . Certified as a Family Friendly Workplace and Great Place to Work, we adhere to best practice in supporting employees to meet their work, family and wellbeing needs.
We believe that partnering with sophisticated clients

... Click here to view more detail / apply for Legal Secretary

Still not sure? Contact Tracey Munford by emailing tracey.munford@nhs.net to answer any queries you may have Please note: This advert may close early if a high volume of applications are received

Management and Use of Information, Resources, Clerical and Administrative Activities Use health related information only for its intended purpose and in accordance with the Data Protection Act. Ensure confidentiality is maintained at all times and information relating to patient/users is used only in connection with authorised users Carry out designated clerical duties as delegated by Senior Nurse for Patient Experience or Share your Experience Lead Assist and contribute to the efficient use of stock and resources within the Patient Experience Team Assist in monitoring the comments received from friends and family. Keep and maintain appropriate documentation on shared drives Collect, review and present data for reporting purposes Ensure that lines of reporting to the Share Your Experience Lead and Senior Nurse for Patient Experience are robust and timely. Contribute to the implementation of Patient Experience initiatives and assist in embedding them in clinical areas Responsibilities for Continuing Education and Personal Development 2.1 Undertake the Trust Corporate and Induction programme appropriate to Role 2.2 Ensure all HELM training is kept up to date 2.3 Raise any concerns with attending or accessing any training 2.4 In collaboration with Line Manager take responsibility for fully participating with the appraisal process, identifying own learning and development needs along with the knowledge and Skills framework 2.5 Demonstrate Skills and activities to others in similar roles 2.6 Keep up to date with Trust wide issues and initiatives Department Specific 3.1 Communicate with patients and families and carers within hospital settings as required 3.2 Work alongside the Patient Experience team assisting with any projects that are being undertaken 3.3 Your main base will be the LRI site but you will be required to work at all 3 hospital sites. You will be an integral part of the Patient Experience Team and will be required to work on your own initiative at times. Maintaining a Safe Environment and Quality 4.1 Take responsibility for maintaining own and others health, safety and security. 4.2 Carry out duties in accordance with the Health and Safety at work Act 1971 4.3 Assist and Maintain a safe and Hazard free area of work. Clinical Governance, Reduction of Risk, Audit and Research 5.1 Undertake only duties and delegated tasks within your own limitations, level of competence ,skills and training. 5.2 Contribute to the management of risk through assessment processes to ensure that risks are reduced at all times to the lowest minimal levels 5.3 Adheres to Trust policies and Procedures 5.4 Assist with the collection of simple data for audit/research and other purposes as delegated by The Share Your Experience Lead and Senior Nurse For Patient Experience.