Total 231 Manager level Customer Service job vacancies in Old Klang Road

Requirements:

• Bachelor’s Degree in Logistic/Transportation or equivalent.
• At least 5 years of working experience in the related field is required for this position.
• Good interpersonal communication skills, relationship management and collaboration skills
• Deep understanding of the Logistics industry and have resources of logistics service providers. Attention to details with strong initiative.                         
• Preferably Chinese Speaking Candidate.

Responsibilities:

• Able to lead and direct a group of technical expertise on day-to-day operations.
• Critical and creative thinking to solve issues and problems.
• Sound knowledge of Conflict Management.
• Must be able to work under pressure and achieve a high degree of accuracy, while keeping the proper perspective on the big picture.
• Undertaking other special assignments, ad-hoc functions and related duties as and when required by superior.

Perks & Benefits

• Basic + Allowance
• Company trips
• Personal leave
• Personal development opportunities

Requirements:

• Bachelor’s Degree in Logistic/Transportation or equivalent.
• At least 5 years of working experience in the related field is required for this position.
• Good interpersonal communication skills, relationship management and collaboration skills
• Deep understanding of the Logistics industry and have resources of logistics service providers. Attention to details with strong initiative.                         
• Preferably Chinese Speaking Candidate.

Responsibilities:

• Able to lead and direct a group of technical expertise on day-to-day operations.
• Critical and creative thinking to solve issues and problems.
• Sound knowledge of Conflict Management.
• Must be able to work under pressure and achieve a high degree of accuracy, while keeping the proper perspective on the big picture.
• Undertaking other special assignments, ad-hoc functions and related duties as and when required by superior.

Perks & Benefits

• Basic + Allowance
• Company trips
• Personal leave
• Personal development opportunities

要求：

• 物流/運輸學士學位或同等學歷。
• 該職位需要至少5年相關領域的工作經驗。
• 良好的人際溝通能力、關係管理與協作能力
• 對物流業有深入了解，擁有物流服務商資源。注重細節，主動性強。
• 最好會說中文的候選人。

職責：

• 能夠領導和指導一組技術專家進行日常運作。
• 解決問題的批判性和創造性思考。
• 豐富的衝突管理知識。
• 必須能夠在壓力下工作並實現高度的準確性，同時保持正確的大局觀。
• 根據上級要求承擔其他特殊任務、臨時職能和相關職責。

津貼和福利

• 基本+津貼
• 公司旅行
• 事假
• 個人發展機會

Requirements:

• Bachelor’s Degree in Logistic/Transportation or equivalent.
• At least 5 years of working experience in the related field is required for this position.
• Good interpersonal communication skills, relationship management and collaboration skills
• Deep understanding of the Logistics industry and have resources of logistics service providers. Attention to details with strong initiative.                         
• Preferably Chinese Speaking Candidate.

Responsibilities:

• Able to lead and direct a group of technical expertise on day-to-day operations.
• Critical and creative thinking to solve issues and problems.
• Sound knowledge of Conflict Management.
• Must be able to work under pressure and achieve a high degree of accuracy, while keeping the proper perspective on the big picture.
• Undertaking other special assignments, ad-hoc functions and related duties as and when required by superior.

Perks & Benefits

• Basic + Allowance
• Company trips
• Personal leave
• Personal development opportunities

Job Description:

• Manage the daily operations of the front office to ensure efficient functioning of the team
• Responsible for coaching Front Office team members to ensure services rendered are effective, efficient and comply with the Hotel’s standard
• Develop operations plans and monitor room inventory
• Collaborate with various departments on operational requirements
• Plan and schedule Front Office team duty roster and forecast projected occupancy for Front Office Manager’s approval
• Ensure Front Office team comply with work ethics and grooming standards to all policies, and procedures determined by the Hotel
• Handle guests’ concerns and feedback tactfully and follow-up on corrective actions if required
• Ensure the general cleanliness and maintenance of the hotel premise
• Perform other tasks as assigned

Requirements:

• Diploma in Hospitality or Tourism, or a related field will be advantageous
• Minimum 3-5 years of experience in the hotel industry, especially the Front Office
• Matured and positive individual, capable of multi-tasking and working in a fast-paced environment
• Good interpersonal and communication skills
• Well-groomed and upholds a professional nature outlook
• Able to commit to 6-day rotating shifts including public holidays and weekends
• Good knowledge of MS Office programs

Responsibilities

• Assist the Front Office Manager in oversees the service delivery of staff-to customer operations with the extensive Front Office and F&B knowledge and skills to ensure that all service standards are of the highest level
• Responsible for daily supervision, train and inspect the performance of the assigned team to ensure a high level of guest satisfaction
• Conduct daily briefing on VIP's arrivals, functions/events and the latest happenings/trends
• Maintain immaculate grooming standards of all the staff
• Handle staff scheduling, performance as well any disciplinary matters
• Provide supervisory guidance and takes a hands-on approach to a team of service staff and be fully accountable to all guest's feedback via the One stop service call centre and digital concierge concept
• Attend meetings, custodian of all guests' feedback and provide timely resolution to meet the desired service standards

Requirements

• Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree in Hotel Management
• at least 5 years' relevant working experience in a similar role
• Excellent command of English, both spoken and written
• Excellent interpersonal skills, ability to interact with perople of all levels
• Good analysis and problem-solving skills
• Leadership skills along with the ability to motivate a team of staff

Summary of Role

Manage full spectrum of finance functions including management & statutory reporting, audit, taxation, corporate secretarial, financial operations.

Key Accountabilities

Reporting

• Responsible for monthly, quarterly closing and management and statutory reporting
• Providing financial advice and proactive support to the management and business operation on all aspects of accounting and finance-related work tasks
• Working closely with the other departments to ensure the accuracy of data, smooth operations, and timely escalations of issues to the FD/CM/CEO.
• Analyze and communicate review of profit and loss accounts and balance sheet on monthly basis and accountable for the accuracy of the affiliate’s financial statements and follow up on open items and rectify any anomalies encountered.
• Maintain work flow process and finance related activities are as per internal policies and procedures established by the Group.
• Working closely with Shared Service in Manila to ensure the reliability and accuracy of the financial data for local GAAP and Group (iFRS) preparation and completeness on monthly statutory, management and consolidated reporting including P&L activity (management fees, fee splitting, cost allocation, reclasses etc), balance sheet activity (deferrals, accruals etc) including:

- P2P functions (bank reconciliation, P2P portal for suppliers invoices)

- O2C functions (review AR, bank reconciliation (AR), patient account & patient deposit, interco-billing)

- R2R functions (GST, Fixed Assets Management, Cash flow management, audit schedule)

Audit

• Liaise with auditor to ensure timely submission of statutory report and clarify any audit queries

Tax

• Liase with tax consultant for timely completion of tax filing
• Timely submission of quarterly GST report
• Liase with tax authority for any tax queries and clarification

Qualifications and Experience

• Degree in finance and accounting
• 3-5 years of relevant work experience in a business office department in any healthcare institution/company is preferred
• Independent, mature, customer-oriented, and a team player with strong multi-tasking ability
• Analytical, meticulous and good with numbers
• High energy and able to work in a fast-paced and dynamic environment
• Good interpersonal and communication skill
• Experience in Group Reporting, Tax and audit

Competencies

• Good communication skills
• Strong commitment to patient care
• Good command of English and a local language preferred
• Computer literate with knowledge of MS-Office especially for Excel and Powerpoint.
• SAP experience preferred

Job Responsibilities:

• Orders and Revenues Management: The department manager is responsible for supervising the attainment of crucial KPIs related to orders and revenues within the department. This involves overseeing sales, monitoring orders, ensuring prompt invoicing, and effectively managing revenue streams to align with departmental and divisional objectives.
• Source for New Business: The department manager will be tasked with identifying and pursuing opportunities for new business or revenue streams. This may involve market research, networking, prospecting, and developing strategies to attract new customers or expansion of current businesses.
• Manage Staff Well-Being and Trainings: Responsible for the well-being, development, and performance of their staff. This includes providing support, coaching, and feedback to employees, as well as organizing training and development programs to enhance their skills and competencies.
• Build Positive Relationships with Customers: Cultivating positive relationships with customers is crucial for business success. Department managers play a key role in ensuring customer satisfaction, addressing concerns, and building long-term relationships that contribute to customer loyalty and retention.

Job Requirements

• Knowledge in computer science, Information Technology, Business Administration, or related field; relevant certifications (e.g., PMP, ITIL) preferred.
• Proven experience in managing IT projects from initiation to completion, including scope definition, resource allocation, scheduling, budgeting, and risk management.
• Strong understanding of contract negotiation, administration, and compliance, with the ability to ensure adherence to contractual obligations and service level agreements (SLAs).
• Ability to drive continuous service improvement initiatives and foster a culture of customer-centricity and operational excellence within the department.
• Ability to build and maintain strong relationships with internal and external stakeholders, including customers, vendors, partners, and cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to understand customer requirements, address concerns, and provide timely and effective solutions.
• Experience in conducting customer satisfaction surveys, feedback analysis, and service reviews to identify areas for improvement and enhance overall customer experience.
• Solid understanding of information technology concepts, systems, and architectures, with proficiency in IT infrastructure, networking and security.
• In-depth knowledge of IT service management (ITSM) frameworks such as ITIL (Information Technology Infrastructure Library), including incident management, problem management, change management, and service desk operations.

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job description:

Global Support Centre is seeking for a Field Service Manager who will be leading a team of graduate aerospace engineers in multi-discipline functions based in Singapore and in the region, supporting the Boeing fleet in the region to advance safety, increase reliability and promote customer operational and maintenance efficiency in an environment of exponential fleet growth.

Job responsibilities:

This position would lead the team in accomplishing its mission by:

• Providing training and technical support to customers on various subjects covering maintenance engineering, reliability and maintainability and operational concepts :
• Providing consultation, support and training on many BCA/BGS products and services associated with aircraft sales and marketing, airline operation enhancements and the region aviation industry as a whole ;
• Providing in-country technical and project management expertise in support of BCA strategic initiatives and airline safe operation;
• This position and assignment requires close coordination between multiple Boeing organizations.

Other job related information:

• Frequent engagement and interaction with customers and Boeing senior management is required.
• Frequent travel of 25%- 50% of the time within Asia region and globally.

Basic Qualifications:

• Bachelor degree in Business, Science, Technology, Mathematics or Engineering
• 10 to 15 years of relevant experience in the aerospace industry
• Minimum of 3 years’ experience leading teams or projects

We are looking for a passionate and professional Assistant Manager to join our team to help us with our mission of helping charities improve their backend operations and serve their clients better.

Based in Singapore and reporting to the Senior Manager, Solutions & Support, the incumbent will assist in managing IT projects and provide support for clients.

However, we also recognize that each individual has a unique blend of skills. Whether your strength is in project management or in solutioning, we want to talk to you.

What You'll Do

• You will support the onboarding process including setting up of users' accounts and training.
• You will define and implement solutions with vendors to address clients’ needs & manage project implementation of Point of Contact and pilot with commitment from partners and clients.
• You will define project schedule and deliverables, track and resolve implementation issues and manage the delivery of projects.
• You will address and troubleshoot technical problems encountered by clients and work with partners and vendors to resolve issues.
• You will work with SPPL Biz Tech to ensure system availability to clients and track, monitor and ensure resolution of all technical issues raised by various clients.
• You will manage and maintain good relationship with stakeholders, technical partners, vendors and clients.
• You will identify and work with technology partners to define and develop solutions to address clients’ needs.

Who You Are

• You will need a degree in Information Technology/Computing/Business Management.
• You will need at least 2 years experience in managing IT projects throughout the entire lifecycle with proven track records in implementing and delivering enterprise software solutions for customers.
• You should have strong knowledge of Microsoft Office 365 and Cloud computing.
• You should be able to work with external vendors, as well as multiple stakeholders to achieve project objectives within agreed timeline, budget and resources .
• You should have great interpersonal and communication skills.
• Technical certification such as AWS/Google/Azure cloud certification will be an added advantage.

Benefits

• Competitive salaries
• Flexi Benefits
• Staggered working hours
• Medical Insurance
• Corporate Mobile Plans

Singapore Pools welcomes you not for how you look, where you come from, or differences you may have. We want you here for who you are. Diversity at the company helps us see a greater picture represented by different voices, helping us in contributing back to the society. So, feel free to express who you are, and be proud of your heritage and personal experience as you begin your journey with us!

Singapore Pools was established by the Government on 23 May 1968 to provide safe and trusted betting to counter illegal gambling. As a not-for-profit organisation, all of Singapore Pools' surplus is channeled to Tote Board to fund a wide range of causes in social service, community development, sports, the arts, education and health. Currently, Singapore Pools contributes about $2 billion annually to the Government in the form of taxes and duties, and for the funding of good causes.

If you are interested, please send your resume to P&C@sgpoolz.com.sg. We will reach out to shortlisted candidates for further career conversations.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for ODOS (Office of Dean of Students).
• Support C4SR's mission to provide a transformative learning experience through community service and cultivate active citizenship in our students though service and community engagement platforms:
  • Mentor and guide student leaders of ongoing local and overseas projects to provide more impactful and sustainable service to the community through service learning principles and tools such as needs analysis and asset mapping.
  • Curate new projects to address unmet community needs (local and overseas) and build capacity of communities, in collaboration with non-profit/community partners and student teams for sustainable impact.
  • Facilitate and help students to recognize and articulate their learning through the community service experience.
  • Guide student leaders to partner donors and non-profit partners to curate more sustainability-related projects.
• Review and re-design of current projects:
  • Enhance student projects so as to allow students to meet their community service graduation requirement through the fulfilment of 1 project.
  • Collaborate with partner organizations to re-design projects so as to facilitate more effective student learning and create a more sustainable service impact for the beneficiary communities.
  • Guide student leaders to align their project scope to the identified UN SDGs for community service.
• Enhance visibility of the community service initiatives and good work of our students:
  • Collaborate with internal corporate communications team, and external agencies to increase publicity and awareness of the various student initiatives.
  • Coordinate the production of essential collaterals including videos and print materials.
• Donor engagement and management of donor funds:
  • Collaborate with Office of Advancement to curate new projects and platforms to engage donors and tap on resources such as funds, professional expertise and networks so as to support students' in addressing community needs.

QUALIFICATIONS

• Degree holder with at least 5 years of relevant working experience.
• Experience in Student Development, Service-Learning, and Community Engagement is essential.
• Possess skills and experience in Service-Learning specialist domain areas and best practices in community engagement.
• Passionate about educating youths facilitation skills and knowledge of assessment of learning outcomes a key advantge.
• Detail-oriented with strong project management, good administration and organisational skills.
• Strong communication, interpersonal and presentation skills.
• Good team player and having strong interpersonal skills with the ability to interact effectively with internal and external stakeholders.
• Ability to guide, influence and be assertive whenever necessary.
• Self-driven, meticulous, resourceful, and adaptable to changes.
• Flexible with the ability to work on multiple projects in a fast-paced environment.
• Strong network with community service sector will be an advantage.
• Able to work outside regular office hours occasionally .

OTHER INFORMATION

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for a Assistant Housekeeping Manager to join our team

As a Assistant Housekeeping Manager, we rely on you to:

• Assist Executive Housekeeper in directing and maintaining housekeeping department
• Supervise the team in the maintenance of guest rooms and replenish room supplies
• Ensure quality assurance standards are met at all times
• Ensure the quality of service delivered is compliant with hotel guidelines and policies

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys interacting with people
• Fully understands room operations
• Enjoys problem solving with a can-do attitude
• Is a friendly, helpful and trustworthy leader
• Has strong interpersonal skills
• Must be detail-focused and guest-oriented

If you are the right person, what are you waiting for? Click the APPLY button now!

We are seeking a dedicated and experienced Retail Assistant Manager to support the Store Manager in all aspect of store operations. The candidate will have a passion for customer service, a strong understanding of retail operations, and the ability to lead and motivate a team to achieve sales targets and deliver exceptional customers experiences.

Responsibilities

1. Assist the store manager in overseeing daily store operations, including opening and closing procedures, staff scheduling, and inventory management.

2. Monitor and analyze sales performance , implementing strategies to drive sales and meet targets.

3. Maintain high standards of visual merchandising and store presentation, ensuring the store is always clean, organized, and appealing.

4. Handle customer inquiries, complaints, and escalations, resolving issues in a professional and timely manner.

Requirements

1. 2+ years of retail experience, preferably in a supervisory or management role.

2. Strong leadership and communication skills, with the ability to motivate and inspire a team.

3. Excellent customer service skills, with a passion for delivering exceptional customer experiences.

4. Solid understanding of retail operations, including inventory management and sales analysis.

5. Able to work in a flexible schedule, including weekends and holidays.

6. Proficiency in Microsoft Office and retail management software such as (MYOB And SQL).

7. High School diploma or equivalent (Reatil management or a related field is a plus.)

Benefits

1. Competitive salary and bonus potential.

2. Paid leave

3. Employee discounts and perks.

Are you experienced in negotiating and executing commercial trade and supply and distribution contracts and deliverables? Are you skilled in managing both supply and distribution contacts with counter parties and partners? Are you looking to enter a dynamic and growing renewable energy sector? Then we have role for you.

About AECO:

AECO Pacific Group provides the Power Choice and AECO Energy brands of electricity brokerage and consulting services. We have been operating in Australia and Singapore for over 15 years. We service deregulated electricity markets, we provide businesses Software as a service, business services, information services, and procurement services for electricity contracts in a dynamic and changing market. We help businesses save time and money by using our technology, market knowledge and information to allow them to source their energy needs in a more effective and efficient manner.

The Role:

AECO is seeking an experienced contracts and commercial manger to negotiate, manage and deliver AECO’s growing set of positions and contracts in our renewable energy division and manage and deliver our commercial partnerships for distribution for renewables and non-renewables.

You will have significant commercial experience trade ranging from negotiating contracts with counterparties and supporting sales and procurement teams through to managing the execution and delivery of those bilateral contracts. Working closely with our legal, sales and procurement teams you will facilitate the delivery of commercial contracts and manage end-to-end commercial risk and profitability. You will manage our register of counterparties and supervise our contract book of deliverables and obligations across a range of assets and services.

You will also manage our distribution and partnership program, managing the contract delivery and compliance and qualification program for our AECO Parter program. The AECO Partner program operations in Australia, Philippines and soon Singapore and will manager a large number of distribution agents and partners. You will be responsible to manage the commercial compliance and obligations of this program and other contracts of AECO.

Ideally you will be legally trained and have experience in managing and delivering on contracts in a face paced commercial environment.

Experience in the services or commodities business would be advantageous.

Responsibilities:

· Renewable Contracts Management

· AECO Partner Program Commercial Management.

· Service and brokerage Distribution agreement management

· Contracts Negotiation of Legal Terms

· Commercial Risk

· Contractual dispute management and resolution.

Requirements:

· Minimum 5 years of experience in commercial contracts management.

· Experience in managing trade or brokerage contracts and general commercial.

· Legal or contract management qualifications or similar experience. (Law degree is not require although would be preferred).

· Fluent in Mandarin, and English (written and spoken) as some contracts will be in mandarin with Chinese counter parties.

· Technology savvy with experience in working with MS teams, Excel and advanced MS word.

· Experience in working in a multi-cultural work environment.

Job location:

· Singapore – Central Bugis

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Unit Manager.

The Role


Leading and supervising a unit with a passion for delivering excellent care through your team
Delegating workload in a collaborative, supportive and informative approach
Ensure residents medical, physical, and emotional needs are met whilst championing their safety and dignity
Oversee admissions of new residents
Carrying out physical/psychological risk assessments and developing personalised care plans
Working closely with the leadership team to develop services
Administering medication
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care
Ability to enhance effective working relationships, building trust amongst staff and residents.
Be well-organised and IT literate
Above all, you have a natural ability to help make the lives of others more fulfilling


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.