Total 2,209 Manager job vacancies in HLT-Hong Leong Tower

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Responsibilities

• Work closely with product team to confirm project scope and objectives
• Assess efforts with the technical and QA teams, and provide a detailed project schedule and plan
• Manage internal and external development teams to execute projects based on the plan
• Facilitate meetings, track project status, and provide timely updates to various stakeholders
• Analyze, evaluate and resolve project risks and issues
• Provide end-to-end project management throughout the entire project life cycle
• Track BAU tasks to optimize platform/system performance
• Review progress from daily stand-up sessions and drive high-quality output from the development team
• Produce management and stakeholder report updates for all on-going projects
• Support RFQ/RFP/tender processes and evaluate vendor proposals
• Apply industry best practices as part of project management; work with other project managers to identify areas for improvement

QUALIFICATIONS

• Minimum of 5 years' experiences in managing digital and mobile app development projects
• Bachelor's degree, preferably in the fields of computer science, information systems, or engineering
• Experience in Agile (Scrum) and waterfall project management methodologies
• Strong analytical and problem-solving skills
• Strong working knowledge of JIRA, Confluence, Microsoft Teams, Microsoft Office & Google Apps
• Experience in OTT platform projects and a good technical background with an understanding or hands-on experience in software development and web technologies
• PMP or Scrum Master certification

Please note that your application will be sent to and reviewed by the direct employer - Mediacorp Pte. Ltd.

Our client a leading Toy Manufacturing company is looking to hire Licensing Project Manager.

Responsibilities:

• Develop and maintain relationships with licensors, negotiating licensing agreements that align with company objectives and brand values.
• Coordinate all aspects of the licensing process, including contract review, approval, and implementation.
• Collaborate with internal teams to ensure products meet licensing and branding guidelines.
• Monitor and enforce licensing agreements to protect the company's intellectual property rights.
• Conduct market research and stay up-to-date on industry trends to identify new licensing opportunities.
• Manage budgets and financial forecasts related to licensing projects.
• Communicate regularly with cross-functional teams to ensure alignment on project timelines and deliverables.
• Handle any licensing-related issues or disputes in a timely and professional manner.
• Stay informed about regulatory requirements and changes that may impact licensing agreements.

• Bachelor's degree in Business, Marketing, or related field, candidate who likes or collects dolls is a bonus.

• Proven experience in licensing, brand management, or a related role within the toy industry.

• Strong negotiation and contract management skills.

• Excellent communication and interpersonal abilities.

• Knowledge of intellectual property laws and licensing best practices.

• Ability to multitask and prioritize competing deadlines.

• Detail-oriented with a high level of accuracy in documentation and reporting.

Job Description

• Plan, develop and implement sales and marketing strategies to drive business growth, and enhance brand awareness of architectural glass products in Asia and Oceania.
• Plan and execute capacity allocation of glass products in the above-mentioned regions, in collaboration with suppliers.
• Establish differentiation of sales activities and services to cater to specific market needs.
• Conduct general market research to keep abreast of trends and competitor’s marketing movements.
• Work with sales staff to develop pricing strategies to maximize profits and market share, while balancing with customer satisfaction.
• Establish and maintain relationships with clients to ensure customer satisfaction and loyalty.
• Manage channel distribution partners.
• Establish annual budgets, and monitor revenues and expenses.
• Prepare monthly management reports for the MD and headquarters in Japan.
• Ensure that the above-mentioned activities and systems comply with requirements of headquarters in Japan.

Job Requirements

• Fluent in Japanese (Level N1) to communicate with headquarters in Japan and other overseas offices.
• Bachelor’s degree.
• At least 8 years of experience with and strong knowledge of architectural glass products and other construction materials.
• At least 4 years of experience with and strong knowledge of products, industry prospects, technical requirements, market potential and key stakeholders related to smart glass.
• Broad experience in strategy formulation, policy deployment and management systems (e.g. sales, marketing).
• Effective interpersonal and communication skills, comfortable with interacting with people of diverse cultural backgrounds.
• Strong analytical, negotiation, leadership, organizational, project, team management and supervisory skills.
• Ability to handle pressure and effectively resolve complaints and issues.

Senior Commercial Planning Manager, ASEAN based in Singapore

Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living.

Responsible to lead Commercial Planning & Strategy for ASEAN. Primary responsibilities will be Commercial Operations (Comm Excellence, Channel Management & Sales Force Effectiveness) with the whole of providing a framework to how we run commercial operations and ensuring availability of health of business Dashboards and other automated tools for the commercial leadership team to drive the business.

This role will also l be working closely with VP, ASEAN in developing and supporting short- and long-range growth strategies. Key activities include leading annual strategic planning processes, work on special.

What will you be doing?

• Support, Weekly Forecast, QBRs and management reviews to provide alignment with EM and close engagement with EM Strategic Planning and EM Commercial Excellence. Design, structure and deliver reports and presentations that are appropriate to the needs of the ASEAN partners. Evaluate and provide recommendations for pricing practices, and reviews significant pricing decisions for economic soundness.
• Incentive Management: use in-depth knowledge of field force incentive compensation systems and plans across Smith & Nephew to support in scheme calculation, adjustments or with queries from the field force. Support the business in providing consolidated dashboards related to Incentive compensation and performance versus variable pay.
• Leads third party seller’s on-boarding and off-boarding, as well as contract & distributor management across ASEAN. Build the overall channel excellence framework as appropriate to work with distributors & Logistic providers.
• Support the annual strategic and business planning processes, including long range strategic planning, support budgeting processes, and growth acceleration plans. Project manage long term growth initiatives from project plan towards implementation.
• Support commercial teams to build compelling cases for investment based on data and strategic rationale.
• Support the commercial team pre- and post- launch to plan, execute, and operationalize GTM strategies through key frameworks, processes, and best practices.
• Develop/Implement management dashboard for leadership team KPI tracking, insight generation and recommend improvements to resolve business problems. Perform qualitative and/or quantitative analyses to assist in the identification of business issues and the development of business specific solutions.
• Develop ASEAN specific insights (external) on trends and indicators to advise on strategies, tactics and market models to form recommendations on strategic opportunities.
• Track, analyse and communicate critical business KPIs and metrics around new product launches, sales and profitability and monitor progress against strategic plans.
• Collaborate with Commercial Leadership and enabling functions (regulatory, finance, legal, compliance, etc.) to drive business improvement.

What will you need to be successful?

Success in the role will require a combination of technical knowledge, soft skills, and a deep understanding of both the business and service-providing sides of an organization. Successful candidates would need the following:

• Bachelor’s degree in related field
• Minimum of 10 years’ experience in Commercial Excellence, Channel management, management consulting, and/or corporate strategic planning or Business development.
• Knowledge of the medical device industry, deep understanding of healthcare systems in key markets in ASEAN markets.
• Outstanding interpersonal and relationship management skills, including the ability to influence direct reports. Demonstrated capability to quickly establish relationships and credibility at all interpersonal levels.
• Comfortable working in a demanding, fast paced environment, prioritizing multiple priorities and working within ambiguity.
• Excellent problem solving, Executive presentation and analytical skills.

Overview

The Centre for Innovation in Healthcare (CIH), is a one-stop hub with the goal of facilitating clinical adoption of practice changing innovations for public good and global impact. CIH achieves this goal by complementing other partners in the innovation ecosystem.

By virtue of CIH being part of National University Health System, CIH leverages its core assets of patients, healthcare professionals, and health datato progress innovations in their innovation journeys.

The Innovation Manager will run exciting innovation projects at various stages of the healthcare innovation journey, to progress them towards the final goal of deployment and clinical adoption of the innovation. You will also be the first point of contact to manage new interest to engage CIH services and also lead initiatives and events to support CIH’s goal.

You will work closely with a diverse team comprising project managers, clinical research coordinators (CRC) and business managers to provide the support for our healthcare innovators to achieve CIH’s goal.

Job Respnsibilities

• Drives selected innovations towards deployment and adoption in NUHS hospitals, clinics and healthcare community
• Works closely with CIH team to manage external and internal innovators interested to conduct usability trial studies, clinical trials or Health Technology Assessments (HTA) in NUHS hospitals, clinics and healthcare community
• Works closely with CIH Clinical Research Coordinators (CRC) to be responsible for end-to-end management of the projects
• Assists in forging of new partnerships or maintain relationships with CIH healthcare ecosystem partners to support CIH innovators
• Works closely with CIH team to strengthen engagement of our healthcare ecosystem partners through organisation of CIH events or implementation of new initiatives
• Assists in ad-hoc innovation events and projects

Job Requirements

• At least Bachelor of Science or equivalent. Other qualifications in Business or Entrepreneurship preferred.
• Minimum 5 years of working experience with at least 1 to 2 year of relevant experience in healthcare innovation activities
• Excellent interpersonal and communication skills
• A strong team player
• Have keen interest in health technology innovations
• Able to work in a complex organisational environment, with a need to balance expectations of multiple stakeholders.
• Able to multi-task and adapt to a fast-chainging environment
• Possess strong problem solving skills
• Able to tackle complicated research, regulatory and contractual issues independently
• Proficient in I.T. systems and MS Office applications

We are seeking a dynamic and results-driven Sales Manager to join our team in Singapore office. As the person in charge of the sales revenue growth in Singapore market, you will play a critical role in driving sales and expanding our market presence in Singapore. Your primary focus will be on generating new business opportunities, nurturing client relationships and achieving business targets within the region.

Key Responsibilities:

Business Development:

• Identify and pursue new business opportunities in Singapore market with a focus on industrial, process automation and digitalization solutions.
• Develop a comprehensive sales strategy and execute plans to achieve sales targets and revenue growth.
• Build a strong sales pipeline by actively prospecting and qualifying leads.

Client Relationship Management:

• Cultivate and maintain strong relationships with existing clients, understanding their needs, and ensuring exceptional customer satisfaction.
• Act as a trusted advisor to clients, providing insights and solutions that align with their business objectives.

Solution Selling:

• Understand Supcon's product and solution offerings thoroughly, and effectively communicate their value propositions to clients.
• Collaborate with technical teams to tailor solutions to meet client requirements.

Market Analysis:

• Stay informed about industry trends, market dynamics, and competitors' activities.
• Conduct market research and analysis to identify potential areas for business growth and product development.

Regional Collaboration:

• Collaborate with regional sales team members to leverage and share ideas and experiences on methods to improve Go-To-Market effectiveness.
• Collaborate with Head Quarter team members to ensure consistent value proposition messaging, sales processes and sales reports requirements.

Reporting and Forecasting:

• Prepare regular sales reports and accurate forecasts.
• Monitor and analyze sales performance, making data-driven decisions to improve results.

Job Requirements:

• Bachelor's Degree in Business, Engineering or a related field.
• Minimum of 3 years of experience in sales with a proven track record in business development and achieving sales targets.
• Strong knowledge of industrial, process automation and digitalization technologies and their applications.
• Excellent communication, negotiation and interpersonal skills.
• Results-oriented mindset with the ability to work independently and as part of a team.
• Proactive personality and resourceful in understanding the market conditions, customer behaviour, competition positions and plan / adjust accordingly.
• Customer Focus mindset with high level of sincerity and curiosity to understand customer business pain points.
• Fluent in both written and spoken English and Chinese for work interaction with China HQ.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The role will be responsible for managing NUS Enterprise's publications and social media channels, as well as developing engaging content to promote our initiatives and the vibrant start-up community. The role will also be tasked to develop effective communication plans, creating high-quality content, and managing media relations to enhance our programmes' visibility and reputation.

1. Plan and manage the publications of NUS Enterprise

• Manage the production and distribution of two core NUS Enterprise's publications for the start-up community and students.
• Identify editorial lineup and work across business units to write, conduct interviews, and review articles for each issue of the publication.
• Work with appointed vendors to see through the print and online production of the publication.
• Proofread each publication issue prior to print and issuance.
• Develop editorial strategy for print and online version of the publication in the near term, including sharing of relevant articles on social media channels and website.

2. Social Media Management

• Oversee the development and implementation of social media strategy across multiple platforms (e.g., Facebook, LinkedIn, Instagram).
• Be always curious and work across business units to proactively identify and generate compelling content.
• Create, curate, and publish high-quality, on-brand content (e.g., text, images, videos) for social media channels, aligned to content marketing strategy.
• Produce and edit videos.
• Stay up-to-date with the latest social media trends, algorithms, and best practices. Analyse social media metrics and performance data, and use data-driven insights to implement new features and tactics to optimise content and drive engagement.

3. Marketing and Communications Planning and Implementation

• Develop and implement marketing and communications strategies to promote programmes and initiatives of NUS Enterprise.
• Write communication materials such as press releases, factsheets, speeches and marketing materials. This includes duties such as media monitoring and reporting.
• Project management for various internal and external communications, including collateral development, digital and printed newsletters, videos etc.
• Manage media relations, including pitching story ideas, coordinating interviews and responding to media queries.
• Collaborate with business units (eg. marekting, public relations, social media) to ensure consistent messaging and brand identity.
• Drive branding/marketing campaigns where required.

Qualifications

• Recognised Degree with at least 5 years experience in a Marketing & Communications role including publication, social media management and digital marketing.
• Excellent written and verbal communication skills, with the ability to draft compelling and persuasive content.
• Proficient in using and managing social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn, TikTok) and content management tools.
• Basic video editing skills, and able to use video-editing software (ie. Premiere Pro, Movie Maker, etc.). Able to operate a DSLR for photo and video taking.
• Passion for social media and the ability to stay up-to-date with industry trends and best practices.
• Strong project management and organisational skills, with the ability to juggle multiple tasks and deadlines.
• Proven experience in media relations will be an advantage.
• Creativity and a keen eye for visual design, with the ability to develop engaging content.
• Excellent interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

Job Responsibilities

• You will be part of the Group Tax team based in Singapore overseeing the full spectrum of tax matters.
• Responsible for the group’s direct tax, indirect tax and transfer pricing matters.
• Responsible for tax compliance and tax reporting of the group, including review or preparing tax returns, where appropriate.
• Coordinate or prepare transfer pricing documentations for the group to ensure the compliance of transfer pricing regulations.
• Assist with research and implementation of various tax initiatives which includes working closely with stakeholders to understand the tax impact of business operations and ensure that tax needs are identified, considered and communicated.
• Manage tax audits with close collaboration with finance teams.
• Participate in ad-hoc projects.

Job Requirements

• Bachelor's Degree in Accountancy, Finance or related fields.
• CPA / CA or advanced taxation qualification is preferred.
• Minimum 4 years of relevant experience preferably in a tax function in a Big 4 firm and/or relevant tax experience in a MNC.
• Strong technical knowledge of direct and indirect taxes and transfer pricing regulation.
• Experience in handling cross-border taxes and transfer pricing.
• Excellent interpersonal, verbal and written communication skills.
• Able to manage project independently.

Responsibilities:

• Management and development of defined portfolio
• Fulfill targets set by management
• Increase customer base
• Expand business
• Gather and review market data
• Conceptualise and implement key account management strategy in collaboration with key internal stakeholders that are in line with department objectives and targets
• Consistently build and maintain a professional, trustworthy and respectful relationship with the key stakeholders in defined portfolio of customers
• Provide and derive insights from periodical revenue and activity reporting to identify new trends and opportunities
• Formulate new initiatives that enables the key accounts team to gain new business and maximise growth within existing customer base so that team sales results are achieved
• Lead and drive additional process improvement projects for the team to optimise output and results

Business Partnering:

• Partner closely with key stakeholders (internal and external) to drive cross-functional support, engagement and advocacy for the success of the team

Requirements:

• Diploma / Bachelor's Degree
• 2 years of experience in sales, preferably in the Last Mile Delivery and Fulfilment industry. A progressive and proven track record of sales success.
• Prior experience in major account handling.
• Excellent verbal and communication skills. Able to produce and deliver quality presentations on a regular basis to key stakeholders
• Thrives in a fast-paced environment
• Resourceful and adaptable in an ambiguous and new space
• Candidates with sales/business development background and wish to join the logistics industry are welcome to apply

As a Finance Manager, you will play a key role in overseeing and managing financial operations within your assigned region, including consolidation responsibilities. You will be responsible for ensuring financial compliance, analyzing financial performance, providing strategic financial guidance, and overseeing the consolidation of financial data across the region. This position requires a strong understanding of finance, excellent analytical skills, and the ability to work collaboratively with various stakeholders.

Responsibilities

Financial Reporting:

• Prepare accurate and timely financial reports, including P&L statements, balance sheets, and cash flow statements.
• Lead the consolidation of financial data from multiple entities.
• Ensure compliance with accounting standards, regulations, and company policies.

Budget Management:

• Monitor and control regional budgets, providing insights into variances and recommending corrective actions.
• Work closely with department heads to align budgetary goals with operational needs.

Risk Management:

• Identify financial risks and opportunities within the region, proposing strategies to mitigate risks and capitalize on opportunities.
• Implement and monitor internal controls to safeguard company assets.

Collaboration:

• Partner with other departments, including sales, operations, and supply chain, to align financial goals with overall business objectives.
• Provide financial insights and guidance to support decision-making at the regional level.

Audit and Compliance:

• Coordinate and manage external audits, ensuring compliance with regulatory requirements.
• Implement and enforce financial policies and procedures to maintain high standards of financial integrity.

Consolidation Leadership:

• Oversee the consolidation process, ensuring accuracy and completeness of financial data across the region.
• Collaborate with finance teams in different entities to streamline consolidation procedures.

Team Leadership:

• Lead and develop a regional finance team, providing guidance and support for professional growth.
• Foster a collaborative and results-oriented work environment.

Qualifications:

• Bachelor's degree in Finance, Accounting, or a related field. MBA or CPA is a plus.
• Solid experience in finance manager, preferably from the distribution industry.
• ERP Implementation experience is a plus.
• Strong understanding of financial regulations, accounting principles, and financial analysis.
• Excellent communication and interpersonal skills.
• Proficient in MS Office suite especially MS Excel (Pivot, V-Lookup) and PowerPoint
• Proficiency in ERP system ie Navision/Business Central.
• Well organized, meticulous, analytical and can work independently.
• A team player who can deliver under tight deadlines

Position Summary:

This IVVQ Manager is a key position in driving the integration and validation of biometric solutions for a world class airport passenger experience. They ensure the proper management of IVVQ activities for a state-of-art solution that meets the highest expectations of worldwide airport operators. Be part of a great team in turning visions to reality as a key member in Thales.

Job Responsibilities:

- Own and manage all Integration, Verification, Validation, Qualification (IVVQ) and acceptance activities in bids & projects, supporting Project Manager & Engineering Delivery Manager in their deliveries
- Assist in hiring, coaching and performance review of integration and test team
- Prepare and provide IVVQ associated documentations according to required processes (e.g. test plans, analysis reports, integration logical diagrams)
- Defines integration strategy and test strategy, establishing IVVQ requirements related to contractual or internal needs/processes
- Performs associated costs estimate and schedule planning on IVVQ activities in bids and project execution
- Tailors the integration and test environments (inclusive of process, practices and tools), covering both factory and on-site activities, according to company/project requirements.
- Ensure full traceability and proper implementation of deliverables and tests to project requirements, using appropriate requirements management tools (e.g. Polarion/DOORS), and defining comprehensive IVVQ scenarios
- Coordinates IVVQ activities, establishes priorities for team, and ensure on-time completion of IVVQ tasks to satisfaction of all external and internal customers
- Conducts IVVQ in factory and on-site, supports acceptance as well as commissioning, analyses test results and communicates them to relevant stakeholders/development teams
- Conducts reviews required in projects with stakeholders, including, but not limited to, Test Readiness Reviews, Technical Qualification Reviews, and Final Qualification Reviews
- Ensures all Configuration and Change Management (CM) processes are properly followed by the integration and test team
- Ensure IVVQ team provide sufficient evidence in a timely manner for any required troubleshooting or certifications

CANDIDATES THAT WOULD IMPRESS US

-You graduated from an Engineering School (Aeronautical/Space Engineering, Computer Science, …) with a Master’s degree and you have 5 or more years’ experience in IVVQ
-You are in a position of IVVQ Manager: you manage IVVQ teams and know how to create and execute IVVQ complex test plans and procedures
-You want to oversee the management of all IVVQ activities—meaning choosing and managing appropriate methods, resources, and means to execute IVVQ complex test plans and procedures
-You enjoy leading teams and want to motivate, train and appraise employees’ performance and act as a mentor to assigned staff
-You want to deliver robust solutions to satisfy customers and build strong relationship with them
-You are a self-motivated leader, willing to engage and develop your team using collaborative work and challenging approaches
-You are customer focused: you want to deliver value or solutions to the customer and are committed to delivery
-You enjoy thinking outside the box and being creative

PRODUCT AREA

In Google Search, we're reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.

JOB DESCRIPTION

Like Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical leadership to major projects, but also manage a team of Engineers. You not only optimize your own code but make sure Engineers are able to optimize theirs. As a Software Engineering Manager you manage your project goals, contribute to product strategy and help develop your team. Teams work all across the company, in areas such as information retrieval, artificial intelligence, natural language processing, distributed computing, large-scale system design, networking, security, data compression, user interface design; the list goes on and is growing every day. Operating with scale and speed, our exceptional software engineers are just getting started -- and as a manager, you guide the way.

With technical and leadership expertise, you manage engineers across multiple teams and locations, a large product budget and oversee the deployment of large-scale projects across multiple sites internationally.

Qualifications

JOB RESPONSIBILITIES

• Set and communicate team priorities that support the broader organization's goals. Align strategy, processes, and decision-making across teams.
• Set clear expectations with individuals based on their level and role and aligned to the broader organization's goals. Meet regularly with individuals to discuss performance and development and provide feedback and coaching.
• Develop the mid-term technical vision and roadmap within the scope of your (often multiple) team(s). Evolve the roadmap to meet anticipated future requirements and infrastructure needs.
• Design, guide and vet systems designs within the scope of the broader area, and write product or system development code to solve ambiguous problems.
• Review code developed by other engineers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency).

MINIMUM QUALIFICATIONS

• Bachelor’s degree, or equivalent practical experience.
• 5 years of experience with software development in one or more programming languages (e.g., Python, C, C++, Java, JavaScript).
• 3 years of experience in a technical leadership role; overseeing strategic projects, with 2 years of experience in a people management, supervision/team leadership role.

PREFERRED QUALIFICATIONS

• Master's degree or PhD in Computer Science or related technical field.
• 3 years of experience working in a complex, matrixed organization.

The Head of Service Excellence is responsible for the assessment, transformation, plan development and transformation plan execution for AGS’ Asia-Pacific customers.

This role is responsible for driving strategic and transformational initiatives related to customer and AGS objectives. This role will partner with program leaders and regional leadership to understand customer goals, create plans to achieve those goals and lead them through implementation to operation. This position includes managing stakeholder relationships, AGS resources, and project workstreams.

• Actively listen and extract customer needs and opportunities using Command of the Message methodology.
• Offer customers alternative solutions, drawing on AGS’s capabilities and marketplace knowledge.
• Build strong and effective working relationship with leadership and partners both internally and across customers to build efficiencies, enhance service offerings and ensure operational excellence.
• Partner with client and internal AGS partners to develop appropriate material for business reviews.
• Partner in successful implementation of client initiatives (examples: diverse talent, technology transformations, process re-design, policy changes, new expansions).
• Coordinate leadership and client involvement for problem resolution and critical decision making.
• Collaboratively create transformation plan (account plan/roadmap).
• Develop and implement approach to ‘continuous improvement’ and innovation throughout new and existing AGS programs.
• Identify opportunities for driving strategic enhancements to operating or resourcing model based on continuous improvement activity or opportunities.
• Ownership of the initiatives tied to customer goal achievement.
• Mentor account leaders in operational improvements.
• Hold accountable all project team members to their project deliverables, conducting follow-up and issue resolution to ensure project deliverables are met.
• Identifies project risk and issue areas, and escalates within AGS, partner ecosystem and client escalation channels as appropriate.
• Participate in driving, monitoring and designing solutions from implementation through to BAU for large scale AGS programs to ensure quality service delivery.
• Work with Development and Operations leaders to drive and constantly refresh an appropriate technical and consultative training strategy to maximize capabilities and ensure quality of delivery.
• Work with programs and business development to develop proof points and seek to make this a part of core operational delivery across region.

The Role

This position will be responsible for supporting the administrative services in the planning, organising, and implementing various administrative functions and initiatives in the Corporate Real Estate (CRE) function.

Job Responsibilities

• Coordinate and manage all aspects of CRE activities, including facilities management, lease management, workplace safety and security
• Support CRE-related administrative activities such as granting physical access to the Singapore offices, creating access pass, creating new access groups, overseeing maintenance of the physical security systems, assisting in extracting physical security reports, performing annual validation checks and reviewing security video footages
• Conduct inspection of facilities within corporate offices, and liaise with technical team to rectify any faults.
• Ensure smooth operation and maintenance of the audio visual (AV) system, whilst keeping an up-to-date inventory for auditing purposes.
• Assist the department the various activities related to Business Continuity Plan (BCP) and fire safety programmes
• Participate in planning, execution and completion of outfitting projects for both local and overseas offices, ensuring adherence to budget, schedule, and quality standards.
• Support in space planning drafting using AutoCAD.
• Attend to complaints/feedback promptly.
• Raise work orders and track the status of the work orders to ensure timely completion.
• Prepare requirement specifications for procurement-related contracts (General, CRE and ad-hoc A&A work).
• Assist in the asset management under the care of the department including periodic asset verifications.
• Assist in ad hoc projects from time to time, including rendering assistance to the department’s other sections (Procurement & Services, and Office Administration) as and when required

Job Requirements

• Degree in Administration, Building or Facilities related disciplines.
• Minimum 5 years of managerial experience in administration, office management or facilities management.
• Knowledge in building and M&E systems.
• Candidate who are proficient in AutoCAD will be an advantage.
• Experienced in leading teams and possess excellent planning and organisational skills.
• Possess good interpersonal skills and communication.
• Able to adapt to frequent shifting priorities in a fast-paced environment.

Responsible for supporting the service manager in the:

• Delivery of purchased goods to customers in a highly professional and timely manner in line with company approach, use of IT system to organize deliveries.
• Trouble shooting customer issues in supportive and diplomatic manner.
• Maintaining positive relationships with customers.
• Identifying customer needs and overseeing service delivery within the business context.
• Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.
• Managing containers into the warehouse
• Managing and organizing the warehouse
• Determining ways to reduce costs without sacrificing customer satisfaction.
• Assessing customer feedback to improve, and refine services.
• Remaining organized and meeting deadlines.
• Building partnerships and liaising with team leaders to determine the company's services, delivery criteria, and solutions for issues that may arise.
• Supporting with deliveries when / if required.
• Ability to drive is required. Forlift licence is preferred.
• This position will be trained for the Service Manager position