Total 7,339 service operations manager job vacancies in Information Technology category in Malaysia

Responsibilities:

• Provide technical support and troubleshooting assistance to customers regarding refrigeration systems and equipment.
• Diagnose and resolve technical issues on-site visits.
• Collaborate with cross-functional teams to identify and implement solutions to customer problems.
• Provide training and guidance to customers on the operation and maintenance of refrigeration systems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Participate in product testing and evaluation to provide feedback for product improvement.
• Assist in the development and implementation of new products and features.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Bachelor's degree in Mechanical Engineering or related field.
• Prior experience in technical support or field service role within the refrigeration industry.
• Strong knowledge of refrigeration systems and equipment.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to travel as required.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to julie@talenttradersg.com

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

APS per annum plus superannuation Biosecurity Operations Division Brisbane, QLD,Sydney, NSW • Do you have experience working with or training dogs? • Interested in protecting Australia?  • Apply for a role where you make a difference every day.Who we are Biosecurity Operations Division delivers nationally integrated biosecurity and imported food regulatory activities to ensure goods, conveyances and travellers meet Australia's import requirements. Division operations include policy and regulatory control setting across imported food and biosecurity risk pathways, as well as the delivery of assessment, inspection, community engagement and contact centre services. The division also partners with industry to improve the delivery of regulatory functions. The division spans a range of regulatory activities that plays a critical role in reducing risk and shaping our nation to become one of the few countries in the world to remain free from the world’s most severe pests and diseases.The department’s detector dogs make an invaluable contribution to Australia’s biosecurity system, helping…

Click here to view more detail / apply for Technical Supervisor – Detector Dog Operations

Responsibilities:

• Provide technical support and troubleshooting assistance to customers regarding refrigeration systems and equipment.
• Diagnose and resolve technical issues on-site visits.
• Collaborate with cross-functional teams to identify and implement solutions to customer problems.
• Provide training and guidance to customers on the operation and maintenance of refrigeration systems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Participate in product testing and evaluation to provide feedback for product improvement.
• Assist in the development and implementation of new products and features.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Bachelor's degree in Mechanical Engineering or related field.
• Prior experience in technical support or field service role within the refrigeration industry.
• Strong knowledge of refrigeration systems and equipment.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to travel as required.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to julie@talenttradersg.com

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Mobile Service Engineer- This is an exciting new opportunity for a self-motivated individual who enjoys time spent on the road! We are looking to recruit a Mobile Service Engineer to join our team. The role is predominantly a mobile role and could require overnight stays, possibly 2 to 3 nights a week. One day a week will be required in office on site in Clopton, Suffolk.

About us:

We are a family-owned business who offers an extensive range of consumables and golf supplies. We specialise in designing, manufacturing, and supplying equipment for golf driving ranges, with our manufacturing base is in Woodbridge, Suffolk. Our product line includes Ball Dispensers, Ball Washers, Ball Collectors, Bay Dividers, Distance Markers, and accessories.

Fantastic company benefits include:

- Competitive Salary: Starting from £25,000 per annum + overtime

- Holiday: 20 days plus bank holidays

- Pension: company pension scheme

- Employee extras such as: a company van, fuel card and overnight allowance paid by the company. Accommodation costs for overnight stays are paid by the company directly (not through expenses)

About the role:

As the Mobile Service Engineer you will be travelling across the UK, installing, and repairing golf range machinery. You will be servicing the golf range machinery, delivering machinery when required and ensuring sales of consumables and equipment run smoothly.

Other duties include:

- Generate detailed reports on maintenance and repairs for golf machinery.

- Ensure compliance for clients and ensuring equipment maintenance is adhered to.

- Scheduled maintenance tasks for golf machinery.

- Respond quickly to and repair any unexpected issues.

- Dealing with customer queries and promoting the business.

About you:

You will need to have great customer service skills and an interest in mechanics is essential. Previous mechanical experience would be a benefit but is not essential for this role as training will be provided. Ideally knowledge and understanding of machine processes and equipment would beneficial. You will need to hold a full driving license as travelling independently is essential.

Full training support will be provided, we will support you with 3-4 weeks of office/workshop-based training at our site in Clopton to establish and gain knowledge of EGM equipment. After the initial 3-4 weeks onsite training, a further period of 2 weeks training will be completed on customer site work, accompanied by a colleague. Working hours will be 8am to 16.30pm Monday to Friday.

If you have great customer service skills and enjoy working on your own, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.

Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

No recruitment agencies, please

Additional keywords: mobile engineer, engineering, manufacturing, mobile installation, installation, service engineer, service engineering

This vacancy is being advertised and handled through Spider, the region's Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.

Are you seeking a new challenge and the opportunity to be a part of a talented team?

Look no further! We are currently seeking a Technical Service Engineer to join our KARL STORZ team in Singapore. This role will be responsible for maintenance service, repair and support on Karl Storz products to ensure customer satisfaction and needs.

At KARL STORZ, a family-owned medical device company, you will have the opportunity to be a part of our transformation journey and make a significant impact on improving patient's lives.

So, if you're ready to have some fun and make a real difference, come join our team!

Key Responsibilities

• Provide technical installation for project installation, seminars and workshops
• Provide on-site service and support to customers such as but not limited to problem verification and solution, collection of the defective items back for further investigation and repair. For items consolidated for shipment to KST, to track their progress where necessary until fulfilment to customers.
• Setup, configure and commission systems for customers.
• Handles technical enquiries and request for quotations on technical service.
• To participate in tender preparation when required.
• Update/Create technical forms based on service SOPs
• Submit relevant reports for all works relating to on-site problem resolution, customer service calls defective products, preventive maintenance, etc.
• Track the warranties of devices and equipment sold to customers and provides warranty preventive maintenance.
• Familiarize customers’ technical personnel like the BME/technicians with Karl Storz products whenever required.
• Ensure that service loaners are in good working condition for loaning and update the Loaner tracker
• Stand-in cases to observe any technical glitches of the system and feedback to KST for improving or rectifying current system.
• Support the marketing and sales team in providing complete technical solution to meet customers’ needs.
• To ensure all GDPMDS compliances are complied.
• To report to Technical Service Manager/Service Business Manager on any pending issues which is beyond his capabilities.

Requirements

• Mechanical/Electronic/Electrical knowledge equivalent to Diploma level or higher.
• Minimum with 1 year of related working experience in Medical Equipment Service/Field Service.
• Strong problem solving ability in technical and product management
• Ability to communicate and handle customers in a customer-centric and amicably in a pressing situation
• Well versed in IT and AV
• Experience in handling x-ray equipment is advantageous.

• Established banking client
• Opportunity for growth
• Excellent exposure

Head of Consumer Banking Operations

An established bank is seeking a Head of Consumer Banking Operations to join the team.

The Head of Consumer Banking Operations will be responsible for overall operations functions across the different areas; card operations, channel operations, loan operations and investment operations. In addition to managing the operations team, as the Head, you will also lead in identifying any areas for change implementations for operational efficiency and excellence. You will be required to work closely with key stakeholders in the business to perform for the role

The ideal candidate should have at least 15 years relevant experience in retail banking products. Strong leadership skills and stakeholder management skills, and a keen eye for improving operational processes will be essential for the role.

If you are keen, please click on the link to apply or email me with your updated CV at Rachel.ljy@ethosbc.com. Look forward to hearing back, thank you.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

Generate reports for the PCD Team for the purpose of audit and research.Responsible for development of all active departmental database systems, improving accuracy and efficiency of data entry.Able to clean incorrectly entered data.Regularly generate monthly statistics, audit data, ad-hoc reports Power Point presentations and excel spreadsheets.Monitor data input to ensure accuracy and consistency.Problem solve issues "from scratch" where no prior knowledge is available.Assist patients during incidental contacts on an occasional basis.Prioritise workload.To adhere to Trust Data Protection policy and maintain strict patient confidentiality at all times. This includes utilising the correct procedure for the disposal of confidential waste. Health and Physical abilities sufficient for the post (if necessary with reasonable adjustments.RSA 3 word processing/typing or equivalent.As a minimum to be educated to GSCE (or equivalent) standard with a Microsoft Office Specialist Certification or at least 3 years working experience of the Microsoft Access support in a networked environment.Experience as a secretary in a customer-focused environment.Knowledge on setting up databases and processing of data onto them.Extensive knowledge of Microsoft Windows NT4/2000/XP, Microsoft Office 2000, email, networking, printers.Ability to work under pressure. Have good written and verbal skills. Good organisational skills. Ability to manage conflict.Ability to work on own initiative. Good telephone manner.Ability to learn and understand the service. Accuracy and attention to detail.

HOBAN has partnered with a prestigious leading provider of Land, Sea, Air Freight and Data Solutions organisation who are seeking an experienced Data Centre Operations Supervisor to join their NSW Team.
Due to the nature of this role, you must be willing to undertake a NV1 Security Clearance which will be conducted by our client. This position is responsible for overseeing the Data Centre Logistics Co-Ordinators and staff and the provision of logistics operational functions such as Inbound, Outbound, Inventory Control, Trucking Coordination and the generation and maintenance of operational documents, reports and correspondence in accordance with company and customer requirements.
Reporting directly to The DC Manager, this exciting opportunity offers a career path into a prestigious organisation that will fast track your career within Data Centre Management offering a salary of $80,000 plus Superannuation
As a Data Centre Operations Supervisor, this role is accountable for:

Ensuring the operational processes in the Data Centre adhere to customer and company processes and polices
Assembly of customer's finished product at customer premises meets contractual lead times and schedule
Ensuring the operational processes in the Data Centre adheres to customer and company processes and polices.
Direct, monitor and manage the activities of Data Centre Logistics Co-Ordinators in the to extend individual skills and achieve overall business objectives.
Managing, evaluating and reporting on warehouse productivity.
Set the priorities for the team though delegating tasks and managing workloads with team members
Coaching and mentoring the team on best practice and implementing training to increase performance.
Meet financial targets
Implement company's Labor Management Program
Undertake department and staff performance reviews in accordance ISO 9002 accreditation.
Ensure company WH&S policy and procedures are implemented and maintained
Management of compliance and corporate operational procedure

In order to suceed in this role, the below experience and qualifications are required:

Minimum 2 years experience as a Warehouse Supervisor, Data Centre Leadership or 3PL management position
Engineering or IT based qualifications
Familiarity in using IT platforms
Advanced computer skills
Experience and knowledge of logistics operations
Good awareness and exposure to OHS requirements
Strong experience in building & maintaining Customer relationships
Warehouse Management System Skills (WMS)
Awareness of logistics systems and material handling equipment and providers

Should you be seeking your next career move in Data Centre Operations in a prestigious organisation, please apply and upon review of your application, a member of our Team will be in contact with you with the next steps.


At HOBAN we embrace diversity, inclusion and equal opportunity. We welcome and encourage applications from people from all backgrounds.
We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email adjustments@hoban.com.au or visit hoban.com.au/adjustments . Please click here to apply.

Please download a copy of the job description for full details. Recruitment selection processes are based on competence (see Person specification) and values. CWP recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking aValues Based Interview/Assessment,which explores not only what you do but how and why you do it. Before applying, we encourage you to review the Trusts Values and Behaviours which are the 6 Cs Communication, Competence, Courage, Care, Compassion and Commitment. A Guide to completing your application form can be accessed on the right side of this page under the job description. The Supporting Information Section in your application should therefore reflect your understanding of the Trusts Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour. If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme? Please inform the team if you have any special support needs to be considered as part of the interview and selection processes. CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a Silver award with the MOD Defence Employer Recognition Scheme (DERS). The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date. If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100. Good luck with your application. We hope to welcome you to Team CWP very soon.

Job Summary:

The role is with a retail clothing firm who prepares to launch in Singapore, we are seeking a dynamic and strategic-minded Head of Operations to lead the operational aspects of the business. This pivotal role involves overseeing the entire operational framework, from supply chain management to store operations, with a focus on efficiency, quality, and customer satisfaction. The ideal candidate will possess a proven track record in retail operations, strong leadership skills, and a deep understanding of the Singaporean market dynamics.

Key Responsibilities:

Operational Strategy Development: Develop and implement comprehensive operational strategies aligned with the organization's goals and objectives. This includes setting operational KPIs, monitoring performance metrics, and making data-driven decisions to drive continuous improvement.

1. Store Management: Oversee the day-to-day operations of retail stores, ensuring smooth functioning in areas such as inventory management, staffing, customer service, and sales performance.
2. Team Leadership: Provide strong leadership to the retail operations team, including store managers and other staff members. Foster a positive and collaborative work environment, set clear expectations, and provide guidance and support as needed.
3. Performance Monitoring: Establish systems and processes for monitoring and evaluating the performance of retail locations. Analyze sales data, operational metrics, and customer feedback to identify areas for improvement and implement corrective actions.
4. Inventory Management: Develop and implement effective inventory management strategies to optimize stock levels, minimize shrinkage, and ensure timely replenishment of products. Work closely with vendors and suppliers to maintain strong relationships and negotiate favorable terms.
5. Compliance and Safety: Ensure compliance with all relevant regulations and standards, including health and safety regulations, labor laws, and company policies. Implement measures to maintain a safe and secure environment for customers and staff.
6. Budgeting and Cost Control: Develop annual budgets for retail operations and manage expenses to ensure cost-effectiveness. Identify opportunities to reduce costs and improve efficiency without compromising on quality or service standards.
7. Cross-functional Collaboration: Collaborate with other departments such as marketing, merchandising, and finance to ensure alignment and coordination of efforts. Participate in cross-functional projects and initiatives to support the overall success of the organization.

Qualifications and Skills:

• Retail management, or a related field.
• Proven experience in retail operations management, with a minimum of 4 years in leadership role.
• Strong understanding of retail industry trends, best practices, and technologies.
• Excellent leadership, communication, and interpersonal skills.
• Experience working with cross-functional teams and fostering collaboration across departments.
• Strong commitment to customer service excellence and brand integrity.

Next Steps:

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application or send your resume to Vineet@flare-consult.com in MS Word Copy.
• We regret that only shortlisted candidates will be notified.

EA Registration No.: R1102810 (Vineet Goindi)

EA License No.: 24S2132 (Flare Consulting Pte Ltd.)

Responsibilities

● This position will oversee SEA and MENA operations

● Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships

● Identify and manage initiatives to improve operational processes and reduce operational risks.

● Monitor operational and risk metrics and escalate potential issues or anomalies

● Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings

● Work effectively with cross-functional teams within Operations as well as Marketing.

● Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials

● Troubleshoot and solve ad-hoc issues in a timely manner

● Manage the full lifecycle of operations from strategy to implementation.

Requirements:

● At least 2 year of experience in blockchain industry

● At least 5 years of experience in Fintech,reputable internet companies, Operations and/or partner management

● 3 years of management experience

● Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology

● Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting

● Strong commercial and operational acumen and critical problem solving skills

● Experience in trading operations and asset custody

● Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements

● Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region

● Experience in and understanding of blockchain trading business a plus

Working at XT

● Do something meaningful; Be a part of the future of finance technology

● Fast moving, challenging and unique business problems

● International work environment and flat organisation

● Great career development opportunities in a growing company

Company Profile

XT.COM Exchange was established in 2018 and registered in Seychelles. Its operating headquarters is located in Dubai. It has operation centers in Tokyo, Dubai, Seoul and other countries and regions, and its business covers the world.

XT.COM is a comprehensive trading platform that supports 100+ high-quality currencies and 300 trading pairs. It has a rich variety of transactions such as currency transactions, leveraged transactions, OTC transactions, contract transactions, and credit card purchases. Provide users with the safest, most efficient and professional digital asset investment services.

Responsibilities

● This position will oversee SEA and MENA operations

● Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships

●Identify and manage initiatives to improve operational processes and reduce operational risks.

● Monitor operational and risk metrics and escalate potential issues or anomalies

● Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings

● Work effectively with cross-functional teams within Operations as well as Marketing.

●Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials

●Troubleshoot and solve ad-hoc issues in a timely manner

● Manage the full lifecycle of operations from strategy to implementation.

Requirements:

● At least 2 year of experience in blockchain industry

● At least 10 years of experience in Fintech,reputable internet companies, Operations and/or partner management

● 3 years of management experience

● Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology

●Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting

● Strong commercial and operational acumen and critical problem solving skills

●Experience in trading operations and asset custody

● Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements

● Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region

●Experience in and understanding of blockchain trading business a plus

Working at XT

● Do something meaningful; Be a part of the future of finance technology

● Fast moving, challenging and unique business problems

●International work environment and flat organisation

● Great career development opportunities in a growing company

B1G1 is a global Social Enterprise Movement headquartered in Singapore. We work with businesses around the world, helping them create a great difference in our world and in their businesses too. B1G1 Members have already created more than 340 million giving impacts. Together, we’re living this belief: B1G1 gives businesses the power to change lives.

We are now seeking a senior executive with strength in organisation development, who has the experience in taking the company from 10-15 employees (a start-up phase) to 30+ team in a 2-3 year period. If you’re the right person, you’ll love guiding the start-up team to flourish into a well-structured scalable structure by rolling up your sleeves and implementing robust systems and processes in a wide area of operations in a B2B tech-based (yet philanthropic) business.

This is not a conventional job. If you are the right person, you’ll love being part of our focused, dynamic team as we achieve our shared goals. We work with people who want to live their lives doing meaningful work and making a real difference in our world.

Responsibilities

Reporting to the CEO, the Head of Operations holds strategic accountability over business operations at B1G1. Overseeing and working closely with Finance and Operations teams, this position requires strong leadership, strategic direction to drive engagement, performance and nurture the culture across B1G1. You’ll work closely with the CEO to maximise B1G1’s global potential and realise the company’s strategic goals and growth.

The Head of Operations is accountable for optimizing operating capabilities and capacity, implementing systems to ensure the effective and successful management of operations, locally and globally. This role is also accountable for the overall success of the people operations, implementing best practices and delivering an organizational development plan for the scaling of the company.

This role will allow you to apply your passion for strategy and organisational growth, whilst at the same time affording you the opportunity to work side-by-side with your team to deliver on some key operational imperatives. You can roll your sleeves up and contribute in a hands-on manner, using this as an additional way in which to engage and win the heart’s of the team members.

For the full details on the roles and responsibilities, please refer to this document: https://drive.google.com/file/d/1npdG5QsVoJEB87Vg5n8f81uf2DNOKQ7_/view?usp=sharing

Qualifications

EDUCATION AND QUALIFICATIONS

• Fluent and articulate English speaker
• Degree in Business, Finance, Legal or relevant fields. MBA Preferred
• Additional qualifications in leadership programs are also favoured

SKILLS AND EXPERIENCE

• Possess strong skills and capacity to “manage up”, gathering insights and wisdom at the operational level and clearly communicating to the CEO and senior leaders (and Board members) what is required of them to ensure overall growth and success
• 10+ years of experience in managing business operations.
• 5+ years experience across strategic, operational and people leadership roles.
• A solid understanding of general finance, budgeting, balance sheet and cash-flow management.
• Demonstrated exceptional business acumen and proficiency in modern business operations, systems and software to utilise and analyse data.
• Ability to negotiate and build strong trust among all levels of management and executives.
• Outstanding leadership skills with demonstrated ability to lead, manage and inspire high performing teams.
• Demonstrated ability to guide, influence, and work collaboratively with a team of multi-disciplined professionals and a wide variety of stakeholders.
• Excellent problem-solving, decision-making, project management and negotiation skills.
• Strong written and verbal communication skills with excellent ability to build rapport with a varied audience.
• A passion for a fast-paced and at times, unpredictable environment through a dynamic growth phase.
• Ability to work under pressure, move quickly and be ok to test and challenge the status quo.

Again, for the full details, please refer to this document: https://drive.google.com/file/d/1npdG5QsVoJEB87Vg5n8f81uf2DNOKQ7_/view?usp=sharing

RESPONSIBILITIES

• Provide expert advice to on-board new users to NSCC’s systems.
• Engage with new researchers, communities and disciplines with data-intensive computing.
• Translate user requirements into optimal computational work plans.
• Assist in the design of NSCC's HPC systems, including benchmarking NSCC workloads on various platforms and recommending the most suitable architecture for the research community.
• Design and implement scalable and performant HPC software infrastructure with ease of maintenance.
• Analyse system and user job data for efficient resource allocations and management.
• Profile and optimise the user applications and workflow on the NSCC's HPC systems.
• Develop HPC utility and automated testing tools for NSCC's HPC systems.
• Develop HPC user guide and best practice guide documents for NSCC's HPC systems.

QUALIFICATIONS

• Master or Bachelor degree in the field of computer science, computer engineering, or other relevant areas.
• Proven working knowledge of HPC system and software.
• Experience with HPC development toolchain and scientific application software stack (GCC, oneAPI, AOCC, AOCL, MPI, CUDA, HDF5, NetCDF, MKL, and FFTW) for building HPC software is essential, knowledge in using Spack or EasyBuild is a plus.
• Strong programming skills in C, C++, and Python, familiar with Fortran programming is a plus.
• Good knowledge and experience in HPC performance optimization and troubleshooting.
• Familiar with HPC job schedulers (PBS or SLURM), OpenMP & MPI, and container technologies (Docker or Singularity).
• Familiar with scripting languages, Linux and HPC profiler & debugger tools e.g. AWK, Bash, Perl, Conda, GDB, Git and IPM.
• Familiar with HPC storage e.g. GPFS and Lustre.
• Demonstrated good team play spirit and high-level problem solving skills.
• Demonstrated effective communication skill including the ability to articulate technical concepts to a diverse range of clients.
• Demonstrated ability & willingness to contribute novel ideas and approaches in support of research community.
• To be considered for a senior position, the candidate should have at least 3 years of relevant experience in a similar position and environment.
• Familiar with AI software stack (PyTorch and Tensorflow) and programming is a plus.
• Familiar with database technology (MySQL, Cassandra, etcd, MongoDB and Redis) and programming is a plus.
• Good knowledge and experience in HPC analysis and data analytics is a plus.

RESPONSIBILITIES

• Provide expert advice to on-board new users to NSCC’s systems.
• Engage with new researchers, communities and disciplines with data-intensive computing.
• Translate user requirements into optimal computational work plans.
• Assist in the design of NSCC's HPC systems, including benchmarking NSCC workloads on various platforms and recommending the most suitable architecture for the research community.
• Design and implement scalable and performant HPC software infrastructure with ease of maintenance.
• Analyse system and user job data for efficient resource allocations and management.
• Profile and optimise the user applications and workflow on the NSCC's HPC systems.
• Develop HPC utility and automated testing tools for NSCC's HPC systems.
• Develop HPC user guide and best practice guide documents for NSCC's HPC systems.

QUALIFICATIONS

• Master or Bachelor degree in the field of computer science, computer engineering, or other relevant areas.
• Proven working knowledge of HPC system and software.
• Experience with HPC development toolchain and scientific application software stack (GCC, oneAPI, AOCC, AOCL, MPI, CUDA, HDF5, NetCDF, MKL, and FFTW) for building HPC software is essential, knowledge in using Spack or EasyBuild is a plus.
• Strong programming skills in C, C++, and Python, familiar with Fortran programming is a plus.
• Good knowledge and experience in HPC performance optimization and troubleshooting.
• Familiar with HPC job schedulers (PBS or SLURM), OpenMP & MPI, and container technologies (Docker or Singularity).
• Familiar with scripting languages, Linux and HPC profiler & debugger tools e.g. AWK, Bash, Perl, Conda, GDB, Git and IPM.
• Familiar with HPC storage e.g. GPFS and Lustre.
• Demonstrated good team play spirit and high-level problem solving skills.
• Demonstrated effective communication skill including the ability to articulate technical concepts to a diverse range of clients.
• Demonstrated ability & willingness to contribute novel ideas and approaches in support of research community.
• To be considered for a senior position, the candidate should have at least 3 years of relevant experience in a similar position and environment.
• Familiar with AI software stack (PyTorch and Tensorflow) and programming is a plus.
• Familiar with database technology (MySQL, Cassandra, etcd, MongoDB and Redis) and programming is a plus.
• Good knowledge and experience in HPC analysis and data analytics is a plus.