Are you ready to take your career to the next level? Regional strives to positively impact the financial lives of our customers.

For over 35 years, our Team Members have been passionate about supporting customers through their financial challenges in life. They take pleasure in finding solutions and lending a helping hand, both to our customers and our communities.  As we continue to grow and become a national brand in consumer financing, we hope you’ll consider us for future career opportunities.

If you are looking to make a meaningful impact in people’s lives by bringing a personal touch to finances, join our team today!

Regional Finance is hiring! We are looking for talented and driven individuals to join our team.  Take the next step in your career and click that apply button!
 
Job Intro

The core of an Assistant Manager is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!

Why work at Regional?

• Regional offers competitive pay! We do our best to show that we value our team members!

• You are eligible for a monthly bonus. Who doesn’t love a nice cash reward for their hard work?

• You will have promotion opportunities. We love to train our Assistant Managers into future Branch Managers! 

• All full-time team members have access to our medical, dental, vision and 401(k) benefits!         

• Pays an average of $46,000, this amount can vary based on your location and cost of living adjustments.

Duties and responsibilities

• Provide exceptional service to all customers.

• Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.

• Maintain office cash with accuracy and proper security.

• Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.

• Minimize delinquent debt through calling customers and collecting on past-due accounts.

• Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.

• Transport money and deposits to and from bank.

• Other duties as assigned by leadership.

Minimum Qualifications

• High School Diploma or Equivalent.

• Prior customer service experience in either a sales/retail environment or cash management environment. 

• Must pass drug screen, criminal and credit background checks.

• Valid Driver’s License and access to a dependable automobile with liability insurance coverage.

Critical Competencies

• Demonstrated passion for customer service.

• Excellent written and verbal communication skills.

• Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.

• Thrives in a pay for performance atmosphere.

• Proven ability to multi-task.

Working conditions

This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.

If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: https://regionalfinance.com/wp-content/uploads/2022/11/UPDATED-Employee-Privacy-Policy-11.2022.pdf

#RGNL

Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional’s policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.

03/29/2024

Address:

2 S. Garfield Ave.

Job Family Group:

Retail Banking Sales & Service

Bilingual in Mandarin and English preferred.

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.

U.S. Only: This position will act as an originator of consumer loans as defined by Regulation Z, Regulation G, and the Secure and Fair Enforcement for Mortgage Licensing Act (the S.A.F.E. Act). This position will require a Federal registration with the Nationwide Mortgage Licensing System and Registry. The Bank will instruct you on the registration requirements needed to comply with this requirement. A criminal background review and credit history evaluation will be required for this position as well as restrictions on performing in a real estate agent capacity.

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.
• Contributes to the achievement of business objectives by conducting sales calls, establishing a personal referral network, and other business development activities.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
• Conducts cold calls to prospective customers to develop new customer relationships.
• Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
• Supports the Bank’s community involvement and participates in community activities.
• Maintains a high-touch relationship with key branch customers and prospects within the market.
• Resolves customer related issues using knowledge of bank services, products, and processes.
• Fulfills sales and service activities for the customer in accordance with approved procedures.
• Builds the business plan for the branch.
• Influences and negotiates to achieve business objectives.
• Identifies emerging issues and trends to inform decision-making.
• Implements, reviews, and revises work plans.
• Helps determine business priorities and best sequence for execution of business/group strategy.
• Conducts independent analysis and assessment to resolve strategic issues.
• Ensures alignment between stakeholders.
• Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.
• Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Communicates goals, plans, and assignments to achieve financial and customer service goals.
• Leads the implementation of new programs, products and processes within the branch.
• Coordinates the implementation of national and regional sales and service initiatives.
• Monitors the service request and problem resolution processes for adherence to national standards.
• Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
• Plans and controls unit operating expenses in accordance with forecasts.
• Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
• Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
• Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
• Builds effective relationships with internal/external stakeholders.
• Maintains the confidentiality of customer and Bank information.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with all legal and regulatory requirements for the jurisdiction.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently on a range of complex tasks, which may include unique situations.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Previous supervisory or management experience - preferred.
• In-depth knowledge of retail banking products and services.
• Advanced knowledge of competitive marketplace and trends in product offerings.
• Working knowledge of branch operational processes and policies.
• Working knowledge of branch technologies, processes, and performance metrics.
• Working knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
• Technical proficiency gained through education and/or business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

Compensation and Benefits:

$56,000.00 - $104,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact.  We strive to help you make an impact from day one – for yourself and our customers.  We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at http://jobs.bmo.com/us/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Market Grille Department Manager

Department: Market Grille

FLSA: Non-Exempt

General Function

The General Manager will plan, organize, direct, and coordinate the workers and resources for the efficient, well-prepared, and profitable service of food and beverages.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of; Perishables, Store Operations, and Health Wellness Home; Food Service Director

Positions that Report to you: Department Employees

Primary Duties and Responsibilities

• Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
• Generates a friendly atmosphere by encouraging employees to greet and speak to guests; providing prompt, courteous, and efficient service to guests and sets a good example.
• Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
• Smiles and greets guests in a friendly manner throughout the entire facility.
• Makes an effort to learn guests’ names and to address them by name whenever possible.
• Answers the telephone promptly and provides friendly, helpful service to guests who call including taking product orders.
• Works with chefs for efficient provisioning and purchasing of supplies.
• Projects and controls food and beverage costs.
• Supervises portion control and quantities of preparation to minimize waste.
• Performs frequent checks to ensure consistent high quality of preparation and service.
• Analyzes weekly and monthly sales and trends and compares to actuals.
• Works with other management personnel to plan and executes marketing, advertising, and any special restaurant functions.
• Monitors actions of staff and guests to ensure that health and safety standards and liquor regulations are obeyed.
• Maintains budget and employee records and monitors bookkeeping records.
• Investigates and resolves complaints concerning food quality and service.
• Arranges for maintenance and repair of equipment and other services.
• Figures retail merchandise pricing and ensures correct pricing.
• Directs hiring, training, and scheduling of food service personnel.
• Enforces sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
• Complies with all health and safety regulations.
• Conducts inventory of the department.
• Plans displays, promotions, and determines pre-orders.
• Monitors food preparation and methods.
• Understands and troubleshoots equipment and ensures maintenance is performed.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.
• Forecasts sales for accurate ordering and scheduling.
• Oversees department schedules that are written and executed according to volume.
• Writes and adheres to a yearly budget.
• Manages all financial aspects of the business.
• Monitors and manages cash accountability and accounting practices.

Secondary Duties and Responsibilities

• Ensures pricing is competitive in the market area
• Attends meetings and seminars and participates in continuing education
• Unloads trucks, checks in delivered merchandise and places product in appropriate storage area
• Performs departmental duties as needed
• Assists in all areas of store as needed
• Performs other job related duties and special projects as required

Supervisory Responsibilities

• Instructs, assigns, reviews and plans work of others.
• Maintains standards, coordinates activities, allocates personnel, acts on employee problems, and selects new employees.

Knowledge, Skills, Abilities and Worker Characteristics

• Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
• Ability to do arithmetic calculations involving fractions, decimals, and percentages.
• Possesses the ability to compose original correspondence; interprets written work instructions; interviews job applicants; follows technical manuals and has increased contact with people.
• Teamwork
• Demonstrates leadership qualities/skills.
• Ability to interpret and manage recipes to ensure compliance and minimize waste
• Ability to spot problems and resolve them quickly and efficiently, maintain a level head, and delegate many kitchen tasks simultaneously
• Maintains impeccable personal hygiene; high work and safety standards; sets an example for the remainder of staff
• Ability to manage in a diverse environment with focus on client and guest service.
• Excellent attention to detail
• Demonstrates track record of creativity, training, cost controls and understands the intricacies of running day to day very busy, uncompromising kitchens
• Strong passion for culinary excellence, bar knowledge and service
• Proven ability to develop team - strong leadership and communications abilities
• Knowledge of systems, methods and processes that contribute to great execution

Education and Experience

A combination of practical experience and education will be considered as an alternate. Two to four years of related work experience.

Physical Requirements

• Must be physically able to exert up to 100 pounds of force (shared team lifting) occasionally; exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
• Must be able to perform the following physical activities: climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions

This position is frequently exposed to a cool environment, dampness, noise from equipment, and vibrations from some equipment. There are possible equipment movement hazards from slicers and choppers. There is daily exposure to cleaning chemicals and solvents. This is a fast paced work environment.

Equipment Used to Perform Job

Cash register, fryers, ovens, stoves, grills, toasters, can opener, griddle, chargrill, slicer, delivery van, refrigerated food prep case, thermometers, knives, dishwasher, ice machine, coffee maker, scales, pop machine, calculator, computer, steamer, fax, copier, bar equipment and restaurant point of sale system.

Confidentiality

Has access to confidential information including, employee compensation, monthly results, quarterly inventory reports, sales and profit sheets, and warehouse pricing.

Financial Responsibility

Responsible for company assets including equipment and merchandise.

Contacts

Has daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with local, federal or state regulatory agencies regarding inspections.

Are you ready to smile, apply today.  

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Aisles Online Manager

Department: Aisles Online

FLSA: Non-Exempt

General Function

Oversees the planning, implementation, staffing, and tracking for the fulfillment and delivery of the store’s online shopping website. Will maintain the order fulfillment process and scheduling of personal shoppers and delivery drivers.

Core Competencies:

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of; Store Operations, Perishables, and Health Wellness Home

Positions that Report to you: Department Employees

Primary Duties and Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by: (examples include)
  • Escorting them to the products they are looking for.
  • Securing products that are out of reach.
  • Loading or unloading heavy items.
  • Making note of and passing along customer suggestions or requests.
  • Performing other tasks in every way possible to enhance the shopping experience.
• Answers the telephone and emails promptly and provides friendly, helpful service to customers who call.
• Ensures smooth operation of order fulfillment process.
• Continually monitors incoming online orders to ensure prompt, on-time fulfillment.
• Responsible for training new employees.
• Responsible for department employee scheduling.
• Ensures that customers are satisfied with their experience and takes any steps necessary to address customer service issues.
• Adheres to all food safety guidelines and ensures products are kept at proper temperature to provide customers with the highest quality possible.
• Provides education to existing employees regarding new policies and procedures.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Secondary Duties and Responsibilities

• Performs other job-related duties and special projects as required.

Supervisory Responsibilities

• Instructing, assigning, reviewing, and planning the work of others.
• Maintaining standards, coordinating activities, and acting on employee problems.
• Has the authority to recommend employee discipline.

Knowledge, Skills, Abilities and Worker Characteristics

• Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.
• Good verbal and written communication skills.
• Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.
• Ability to identify problems, develop and execute solutions.
• Ability to interact with basic computer systems, including word processing, spreadsheet and email applications, as well as job-specific programs.

Education and Experience

High school diploma or equivalent preferred. Must be skilled in the computer as well as the internet.

Physical Requirements

• Visual requirements include: ability to see detail at near range with or without correction.
• Must be physically able to perform sedentary work: occasionally lifting or carrying objects of no more than 10 pounds, and occasionally standing or walking.
• Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.
• Must possess the ability to compose original correspondence; follow technical manuals; evaluate technical data, and advise people. Possess the ability to interview to obtain basic information; guide people to provide basic direction and have increased contact with people.

Working Conditions

The duties of this position are mostly performed in a retail store setting. This position maybe exposed to dust, noise, and temperature extremes. There are possible hazards from moving equipment and possible electrical shock. There is constant pressure to meet deadlines and handle multiple projects in a day. This is a fast paced work environment.

Equipment Used to Perform Job

PC, modem, and printer with Windows NT, Microsoft Office, E-mail, Internet explorer software. UNIX systems with VDT’s cash registers and register computers, electronic scales, calculator, telephone, fax and copy machine.

Contacts

Has daily contact with store personnel, suppliers/vendors, customers, and the general public. Occasional contact with federal or state regulatory agencies regarding inspections.

Confidentiality

Has access to confidential information including inventory costs, sales, e-mail messages, pricing, sales reports, profit and loss reports, and all data related to operations.

Are you ready to smile, apply today.  

04/07/2024

Address:

2 Steele St.

Job Family Group:

Retail Banking Sales & Service

This is a licensed position requiring the SIE, Series 6, 63, Life and Health

Metro Denver - Cherry Creek

• This is a licensed position requiring the SIE, Series 6, 63, Life and Health​
• Proactively builds and manages an assigned portfolio of mass affluent clients across multiple branch locations.
• Acts as the primary client contact to uncover financial needs and provide meaningful solutions in compliance with regulatory and compliance policies.
• Works collaboratively within the market, BMO partners, and the community to build relationships and deliver the desired customer experience.
• Uses a consultative sales process to develop strong customer relationships; acts as client’s trusted advisor and primary point of contact.
• Proactively works with assigned customer portfolio to uncover needs, provide solutions, and identify additional sales opportunities.
• Makes key recommendations on products, pricing, and services; links customer to business partner experts based on key financial decisions.
• Achieves results and meets sales targets by acquiring new assets from existing client portfolio and new client acquisition.
• Proactively works with branch business partners to identify existing customers that meet the target profile and create a calling plan.
• Review credit applications to ensure sound credit granting principles; recommends remedies to maintain acceptable asset and credit quality.
• Executes quality customer review meetings for retention and relationship expansion purposes.
• Actively participates in the community to identify prospects through relationship building efforts and identify centres of influence (e.g. law and accounting firms) and two-way referral relationships.
• Provides individual and group training in order to mentor and coach branch personnel to enhance their knowledge and skills around the mass affluent client.
• Educates clients about available digital options for conducting banking transactions and provides guidance in the use of digital and self-serve technologies.
• Liaises between clients and various departments across the organization to provide product support as well as diagnose and solve problems within given rules.
• Follows security and safeguarding procedures and applies due diligence in accordance with Bank’s policies and ethical standards for the prevention of loss due to fraud, robbery, counterfeiting, money laundering, or defalcation.
• Maintains the confidentiality of customer and Bank information in compliance with Bank policies and procedures.
• Identifies risks and takes appropriate actions, including all documentation and other regulatory requirements to maintain operational integrity.
• Monitors individual exception reports and takes action to remove exceptions.
• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
• Executes work to deliver timely, accurate, and efficient service.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently on a range of complex tasks, which may include unique situations.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 4 - 6 years of relevant experience; post-secondary degree in related field of study preferred, not required.
• 7+ years of experience in a financial services organization with knowledge of banking products, services, pricing, and profitability.
• Required: SIE Exam, Series 6, Series 63, Life & Health licenses (if licenses not currently held, required within six months of role start date).
• Advanced understanding of deposit, loan (including mortgage) and banking products and practices, cash flow analysis, lending process and directives, credit risk policies and standards, supporting processes, applicable legal and regulatory requirements, and Bank policies.
• Excellent understanding of brokerage and insurance products.
• Excellent knowledge of business services, including retirement plans, business banking solutions, insurance, and succession planning – required.
• Excellent understanding of personal trust and investment management – required.
• In-depth knowledge of client portfolio management.
• Technical proficiency gained through education and/or business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

 Please note the target base salary range for this specific position in Cherry Creek, CO is $70,000 - $110,000

U.S. Only: This position will act as an originator of consumer loans as defined by Regulation Z, Regulation G, and the Secure and Fair Enforcement for Mortgage Licensing Act (the S.A.F.E. Act). This position will require a Federal registration with the Nationwide Mortgage Licensing System and Registry. The Bank will instruct you on the registration requirements needed to comply with this requirement. A criminal background review and credit history evaluation will be required for this position as well as restrictions on performing in a real estate agent capacity.

Compensation and Benefits:

$56,000.00 - $104,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact.  We strive to help you make an impact from day one – for yourself and our customers.  We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at http://jobs.bmo.com/us/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Service Manager

Department: Grocery

FLSA: Non-Exempt

General Function:

Provides prompt, efficient and friendly customer service, and ensures that customer’s needs are met. Supervises and coordinates the activities of employees or performs the work of all job levels.

Core Competencies:

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce

Positions that Report to you: All positions except those listed above or designated by the Store Director

Primary Duties and Responsibilities:

• Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
• Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by: (examples include)
  • escorting them to the products they’re looking for
  • securing products that are out of reach
  • loading or unloading heavy items
  • making note of and passing along customer suggestions or requests
  • performing other tasks in every way possible to enhance the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Performs as a leader and role model and maintains positive employee relations.
• Plans, prepares, and adjusts work schedules and assigns employees to specific duties and follows up to ensure duties are properly completed in a timely manner.
• Supervises and coordinates activities of employees in all areas of the store (in Department Managers absence) or performs the work necessary at all job levels.
• Learns to formulate pricing philosophies or merchandise, following guidelines established by the Store Director.
• Ensures proper customer service throughout the store and addresses specific customer issues.
• Evaluates employee performance to recommend personnel actions in their respective area such as promotion, transfer, or dismissal.
• Trains and enforces safety procedures to provide a safe and healthy work environment for employees and customers and fills out customer accident forms.
• Works safely to prevent on-the-job injuries, fills out first report of injury, and assigns light duty as necessary.
• Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and display projections/actuals, etc.)
• Orders merchandise (new product, promotional, seasonal, or to replenish merchandise on hand), verifies delivery of merchandise, ensures quality, compares record with merchandise ordered, and reports discrepancies.
• Trains workers in store policies, department procedures, and job duties.
• Ensures compliance of employees with established policy/law, security, sales, and record keeping procedures and practices.
• Determines location of ad and promotional displays, ensures product quality and quantities to meet customer and store demands and profitability.
• Confers with employees and assists in solving problems affecting job performance and of established policies and procedures.
• Explains store services to potential personal and business account customers to generate additional business for the store.
• Understands the basics of store accounting.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

• Determines the motivational needs of employees and provides the appropriate environment.
• Stays current with market trends and information (i.e.; competition, new products, equipment, merchandising techniques).
• Provides continuous education for existing store employees regarding new and updated company and store policies, procedures, and job duties.
• Sells merchandise to company employees, customers or issues merchandise upon requisition by authorized personnel (inter-store transfers).
• Handles cash registers.
• Recommends cost reduction programs.
• Reviews personnel records to ensure completeness, accuracy, and timeliness and understands the basics of the payroll system.
• Recommends additions, deletions and shelf allocation of merchandise to be sold in any department.
• Assists in other areas of store as needed.
• Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics:

• Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
• Ability to do arithmetic calculations involving fractions, decimals, and percentages.
• Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people.

Education and Experience:

• High School or equivalent experience.
• Two years or more of similar or related work experience preferred.

Supervisory Responsibilities (Direct Reports):

• Instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, and coordinating the activities of others.
• Selects new employees and acts on employee problems.
• Has the authority to recommend employee transfers, promotions, discipline, discharge, and salary adjustments.

Physical Requirements:

• Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
• Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions:

This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents. This is a fast paced work environment.

Equipment Used to Perform Job:

Pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, fork lift, computer, calculator, telephone, FAX machine, two wheeler, register computer, ordering machine, use of limited power equipment, delivery vehicle, Western Union, Hunting/Fishing license computer, and money order machine.

Financial Responsibility:

Authorized to purchase merchandise and supplies and order repairs on equipment.

Contacts:

Has daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with federal or state regulatory agencies regarding inspections.

Confidentiality:

Has access to confidential information which may include pricing, sales reports, profit and loss reports, and wages.

Are you ready to smile, apply today.  

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Service Manager

Department: Grocery

FLSA: Non-Exempt

General Function:

Provides prompt, efficient and friendly customer service, and ensures that customer’s needs are met. Supervises and coordinates the activities of employees or performs the work of all job levels.

Core Competencies:

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce

Positions that Report to you: All positions except those listed above or designated by the Store Director

Primary Duties and Responsibilities:

• Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
• Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by: (examples include)
  • escorting them to the products they’re looking for
  • securing products that are out of reach
  • loading or unloading heavy items
  • making note of and passing along customer suggestions or requests
  • performing other tasks in every way possible to enhance the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Performs as a leader and role model and maintains positive employee relations.
• Plans, prepares, and adjusts work schedules and assigns employees to specific duties and follows up to ensure duties are properly completed in a timely manner.
• Supervises and coordinates activities of employees in all areas of the store (in Department Managers absence) or performs the work necessary at all job levels.
• Learns to formulate pricing philosophies or merchandise, following guidelines established by the Store Director.
• Ensures proper customer service throughout the store and addresses specific customer issues.
• Evaluates employee performance to recommend personnel actions in their respective area such as promotion, transfer, or dismissal.
• Trains and enforces safety procedures to provide a safe and healthy work environment for employees and customers and fills out customer accident forms.
• Works safely to prevent on-the-job injuries, fills out first report of injury, and assigns light duty as necessary.
• Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and display projections/actuals, etc.)
• Orders merchandise (new product, promotional, seasonal, or to replenish merchandise on hand), verifies delivery of merchandise, ensures quality, compares record with merchandise ordered, and reports discrepancies.
• Trains workers in store policies, department procedures, and job duties.
• Ensures compliance of employees with established policy/law, security, sales, and record keeping procedures and practices.
• Determines location of ad and promotional displays, ensures product quality and quantities to meet customer and store demands and profitability.
• Confers with employees and assists in solving problems affecting job performance and of established policies and procedures.
• Explains store services to potential personal and business account customers to generate additional business for the store.
• Understands the basics of store accounting.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

• Determines the motivational needs of employees and provides the appropriate environment.
• Stays current with market trends and information (i.e.; competition, new products, equipment, merchandising techniques).
• Provides continuous education for existing store employees regarding new and updated company and store policies, procedures, and job duties.
• Sells merchandise to company employees, customers or issues merchandise upon requisition by authorized personnel (inter-store transfers).
• Handles cash registers.
• Recommends cost reduction programs.
• Reviews personnel records to ensure completeness, accuracy, and timeliness and understands the basics of the payroll system.
• Recommends additions, deletions and shelf allocation of merchandise to be sold in any department.
• Assists in other areas of store as needed.
• Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics:

• Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
• Ability to do arithmetic calculations involving fractions, decimals, and percentages.
• Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people.

Education and Experience:

• High School or equivalent experience.
• Two years or more of similar or related work experience preferred.

Supervisory Responsibilities (Direct Reports):

• Instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, and coordinating the activities of others.
• Selects new employees and acts on employee problems.
• Has the authority to recommend employee transfers, promotions, discipline, discharge, and salary adjustments.

Physical Requirements:

• Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
• Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions:

This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents. This is a fast paced work environment.

Equipment Used to Perform Job:

Pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, fork lift, computer, calculator, telephone, FAX machine, two wheeler, register computer, ordering machine, use of limited power equipment, delivery vehicle, Western Union, Hunting/Fishing license computer, and money order machine.

Financial Responsibility:

Authorized to purchase merchandise and supplies and order repairs on equipment.

Contacts:

Has daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with federal or state regulatory agencies regarding inspections.

Confidentiality:

Has access to confidential information which may include pricing, sales reports, profit and loss reports, and wages.

Are you ready to smile, apply today.  

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Service Manager

Department: Grocery

FLSA: Non-Exempt

General Function:

Provides prompt, efficient and friendly customer service, and ensures that customer’s needs are met. Supervises and coordinates the activities of employees or performs the work of all job levels.

Core Competencies:

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce

Positions that Report to you: All positions except those listed above or designated by the Store Director

Primary Duties and Responsibilities:

• Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
• Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by: (examples include)
  • escorting them to the products they’re looking for
  • securing products that are out of reach
  • loading or unloading heavy items
  • making note of and passing along customer suggestions or requests
  • performing other tasks in every way possible to enhance the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Performs as a leader and role model and maintains positive employee relations.
• Plans, prepares, and adjusts work schedules and assigns employees to specific duties and follows up to ensure duties are properly completed in a timely manner.
• Supervises and coordinates activities of employees in all areas of the store (in Department Managers absence) or performs the work necessary at all job levels.
• Learns to formulate pricing philosophies or merchandise, following guidelines established by the Store Director.
• Ensures proper customer service throughout the store and addresses specific customer issues.
• Evaluates employee performance to recommend personnel actions in their respective area such as promotion, transfer, or dismissal.
• Trains and enforces safety procedures to provide a safe and healthy work environment for employees and customers and fills out customer accident forms.
• Works safely to prevent on-the-job injuries, fills out first report of injury, and assigns light duty as necessary.
• Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and display projections/actuals, etc.)
• Orders merchandise (new product, promotional, seasonal, or to replenish merchandise on hand), verifies delivery of merchandise, ensures quality, compares record with merchandise ordered, and reports discrepancies.
• Trains workers in store policies, department procedures, and job duties.
• Ensures compliance of employees with established policy/law, security, sales, and record keeping procedures and practices.
• Determines location of ad and promotional displays, ensures product quality and quantities to meet customer and store demands and profitability.
• Confers with employees and assists in solving problems affecting job performance and of established policies and procedures.
• Explains store services to potential personal and business account customers to generate additional business for the store.
• Understands the basics of store accounting.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

• Determines the motivational needs of employees and provides the appropriate environment.
• Stays current with market trends and information (i.e.; competition, new products, equipment, merchandising techniques).
• Provides continuous education for existing store employees regarding new and updated company and store policies, procedures, and job duties.
• Sells merchandise to company employees, customers or issues merchandise upon requisition by authorized personnel (inter-store transfers).
• Handles cash registers.
• Recommends cost reduction programs.
• Reviews personnel records to ensure completeness, accuracy, and timeliness and understands the basics of the payroll system.
• Recommends additions, deletions and shelf allocation of merchandise to be sold in any department.
• Assists in other areas of store as needed.
• Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics:

• Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
• Ability to do arithmetic calculations involving fractions, decimals, and percentages.
• Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people.

Education and Experience:

• High School or equivalent experience.
• Two years or more of similar or related work experience preferred.

Supervisory Responsibilities (Direct Reports):

• Instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, and coordinating the activities of others.
• Selects new employees and acts on employee problems.
• Has the authority to recommend employee transfers, promotions, discipline, discharge, and salary adjustments.

Physical Requirements:

• Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
• Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions:

This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents. This is a fast paced work environment.

Equipment Used to Perform Job:

Pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, fork lift, computer, calculator, telephone, FAX machine, two wheeler, register computer, ordering machine, use of limited power equipment, delivery vehicle, Western Union, Hunting/Fishing license computer, and money order machine.

Financial Responsibility:

Authorized to purchase merchandise and supplies and order repairs on equipment.

Contacts:

Has daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with federal or state regulatory agencies regarding inspections.

Confidentiality:

Has access to confidential information which may include pricing, sales reports, profit and loss reports, and wages.

Are you ready to smile, apply today.  

Date Posted:

2024-02-27

Country:

India

Location:

1st Floor (Part), H.No.6-2-30 / 1&2, S S Central, A.C. Guard Road, Lakidikapool, Hyderabad – 500004, India

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Assistant Manager, eCommerce

Department: General

FLSA: Exempt

General Function:

The Assistant Manager, eCommerce oversees the planning, implementation, staffing, and tracking for the fulfillment and delivery of the store’s online shopping website. Will maintain the order fulfillment process and scheduling of personal shoppers and delivery drivers.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director and Store Manager

Positions that Report to you: Online Shopping Department Manager, Assistant Online Shopping Department Manager, Online Personal Shoppers, Online Produce Personal Shoppers, eCommerce Clerks, E-Commerce Drivers, E-Commerce Pick Up Clerks

Primary Duties and Responsibilities:

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by: (examples include)
  • escorting them to the products they’re looking for
  • securing products that are out of reach
  • loading or unloading heavy items
  • making note of and passing along customer suggestions or requests
  • performing other tasks in every way possible to enhance the shopping experience
• Answers the telephone and emails promptly and provides friendly, helpful service to customers who call.
• Handles Red Line calls and inquires.
• Promotes aisles online services and H+ memberships
• Ensures smooth operation of order fulfillment process.
• Works to find efficiencies in store and areas of improvement.
• Reviews orders for accuracy.
• Assesses out of stocks and cancellations from orders.
• Resolves customer concerns
• Ensures that customers are satisfied with their experience and takes steps necessary to address customer service issues.
• Continually monitors incoming online orders to ensure prompt, on-time fulfillment.
• Adheres to all food safety guidelines and ensures products are kept at proper temperature to provide customers with the highest quality possible.
• Provides education to existing employees regarding new policies and procedures.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

• Performs other job-related duties and special projects as required.
• Assists in training new employees.
• Supports Aisles online manager for employee scheduling.

Knowledge, Skills, Abilities and Worker Characteristics:

• Commitment to the Hy-Vee Mission and a willingness to promote the values of the company
• Good verbal and written communication skills
• Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner
• Ability to identify problems, develop and execute solutions
• Ability to interact with basic computer systems, including word processing, spreadsheet and email applications, as well as job-specific programs

Education and Experience:

• High School Diploma or equivalent preferred.
• Must be skilled in the computer as well as the internet.

Supervisory Responsibilities (Direct Reports):

• Instructing, assigning, reviewing, and planning the work of others.
• Maintaining standards, coordinating activities, and acting on employee problems.
• Has the authority to recommend employee discipline.

Physical Requirements:

• Visual requirements include: ability to see detail at near range with or without correction.
• Must be physically able to perform sedentary work: occasionally lifting or carrying objects of no more than 10 pounds, and occasionally standing or walking.
• Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.
• Must possess the ability to compose original correspondence; follow technical manuals; evaluate technical data, and advise people. Possess the ability to interview to obtain basic information; guide people to provide basic direction and have increased contact with people.

Working Conditions:

The duties of this position are mostly performed in a retail store setting. This position maybe exposed to dust, noise, and temperature extremes. There are possible hazards from moving equipment and possible electrical shock. There is constant pressure to meet deadlines and handle multiple projects in a day. This is a fast paced work environment.

Equipment Used to Perform Job:

PC, modem, and printer with Windows NT, Microsoft Office, E-mail, Internet explorer software, cash registers, electronic scales, calculator, telephone, and FAX machine.

Contacts:

Has daily contact with store personnel, suppliers/vendors, customers, and the general public. Occasional contact with federal or state regulatory agencies regarding inspections.

Confidentiality:

Has access to confidential information including inventory costs, sales, e-mail messages, pricing, sales reports, profit and loss reports, and all data related to operations.

Are you ready to smile, apply today.  

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

The Manager, Operations Management is responsible for managing team members to achieve high performance levels and deliver outstanding service. The role applies advanced knowledge to motivate, mentor and guide staff to enhance productivity, providing industry specific training to develop problem-solving ability in all team members. The Manager, Operations Management oversees day-to-day production activities including resource allocation, budgeting, change integration, system operation and process improvement in the delivery of services. In addition, the role manages all escalated issues to identify root cause and make appropriate decisions to resolve more complex issues, exercising independent judgement within defined policies and procedures. This role also caters to operational effectiveness, implementation of strategic initiatives, and assisting business partners to achieve business objectives.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

• Provide People Leadership- Motivate and lead the team by providing in-depth advice and support on operational/product processes to meet the needs of the business and clients. Understand current state of processes and help develop new one to close gaps as you possess a continuous improvement driven mindset. Establish positive and strong relationships with the team to allow for open communication and foster a collaborative environment.

• Ensure a strong focus of meeting the needs of our Clients – Establish effective partnerships and business relationships internally and externally to facilitate communication to ensure a positive relationship. Meet regularly with Business Partners to ensure performance is meeting established expectations and  you communicate effectively to provide high quality resolutions as it relates to escalated issues and concerns. Understand the importance of fulfilling the requests of our clients in a timely and effective manor while ensuring the team is following the procedures, policies and guidelines. Sound judgement is required when client requests may not fall directly within current procedures, policies and guidelines.

• Manage the Everyday Excellence of the Operations – Understand the importance of adhering to CIBC procedures, policies and guidelines. Ensure that the capacity and financial management is understood and monitored regularly driving to overall improved operations of the team. 

Who You Are

• You are a caring and accountable leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.

• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

• You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

• You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Calgary-855 2 ST SW, 7th

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Effectiveness, Communication, Data Mining, Data Reporting, Decision Making, Leadership, Metrics Analysis, Operations Management, Prioritization, Process Improvements, Reporting and Analysis, Statistical Analysis

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Health Market Department Manager

Department: Health Market

FLSA: Non-Exempt

General Function:

Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Coordinates the delivery of the most innovative and best quality product at a competitive retail price.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director; Store Manager; Assistant Manager of Health Wellness Home, Store Operations, and Perishables

Positions that Report to you: Health Market Department Employees

Primary Duties and Responsibilities:

• Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
• Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
• Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible. Assists customers by: escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
• Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.
• Recruits, hires, trains, supervises, disciplines, and evaluates all department employees. Determines department goals with store director.
• For the purposes of homeopathic and natural wellness products, employee will assist customers by accessing/obtaining information and pointing to the product, however will not provide instruction on the product or its use.
• Stays current on trends in each product category, and educates customers by offering suggestions, answering questions, etc.
• Determines weekly work schedule and establishes a daily work plan for the department. Inspects signage and displays for quality and quantity of merchandise and orders product for replenishment.
• Tracks proper rotation of products, checks for expired code dating, and orders merchandise for replenishment.
• Communicates with employees regarding sales and ideas. Assists in educating customers by offering suggestions and answering questions, etc.
• Handles and satisfies customer issues.
• Adheres to company policies and individual store guidelines.
• Figures retail pricing and ensures correct pricing.
• Analyzes weekly and monthly sales and trends, prepares ad projections, and writes ads
• Plans displays, promotions, and determines pre-orders.
• Determines sanitation guidelines and procedures and ensures compliance.
• Operates cash register accurately and scans product, (where applicable) and reports improper cash levels in cash drawer.
• Fills displays, checks in delivered merchandise, and works in the sales area. Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

• Determines placement of merchandise and rearranges as needed.
• Assists in other areas of store as needed.
• Performs other job-related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics:

• Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.
• Must possess the ability to compose original correspondence; follow technical manuals and have increased contact with people.
• Ability to do arithmetic calculations involving fractions, decimals, and percentages.

Education and Experience:

High school diploma or equivalent preferred; 1 – 3 years of previous related work experience.

Physical Requirements:

• Visual requirements include: ability to see detail at near range with or without correction, depth perception, color vision (ability to identify and distinguish color), and field
  of vision.
• Must be physically able to exert up to 100 pounds of force (energy exerted) occasionally; exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
• Must be able to perform the following physical activities: balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, handling, grasping, feeling, talking, hearing and repetitive motions.

Working Conditions:

This position is exposed daily to dirt, noise, temperature extremes, dampness, vibrations, equipment movement hazards, cleaning chemicals/solvents, and electrical shock. This is a fast paced work environment.

Equipment Used to Perform Job:

Telephone, fax, copier, cash register, intercom system, wrapping machine, pallet jacks, forklift, garbage disposal, trash compactor, cardboard compactor, box cutter, knives, computer, calculator, bass, price gun, and C.A.R.S. system.

Financial Responsibility:

Responsible for merchandise.

Contacts:

Has daily contact with customers, suppliers/vendors, and the general public.

Confidentiality:

Has access to confidential information including pricing, monthly reports (sales per labor hour, total company sales, gross profits, labor, percent to total), employee compensation and files.

Are you ready to smile, apply today.  

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Health Beauty Care Department Manager

Department: Health Beauty Care

FLSA: Non-Exempt

General Function:

As a Beauty Manager, this position will be responsible for setting the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. You will coordinate the delivery of the most innovative and best quality product at a competitive retail price to customers and stay current on trends in each product category to enhance customer experience and increase sales. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core Competencies:

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of; Health Wellness Home, Store Operations, and Perishables; Fashion/Beauty/Basin Director

Positions that Report to you: Department Employees

Primary Duties and Responsibilities:

• Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
• Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
• Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible. Assists customers by: (examples include)
  • escorting them to the products they’re looking for
  • securing products that are out of reach
  • loading or unloading heavy items
  • making note of and passing along customer suggestions or requests
  • performing other tasks in every way possible to enhance the shopping experience.

• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Recruits, hires, trains, supervises, disciplines, and evaluates all department employees.
• Determines department goals with store director.
• Stays current on trends in each product category and educates customers by offering suggestions, answering questions, etc.
• Determines weekly work schedule and establishes a daily work plan for the department.
• Sets and maintains standards on department experience with a focus on signage and impactful merchandising on displays.
• Tracks proper rotation of products, checks for expired code dating, and orders merchandise for replenishment.
• Handles and satisfies customer issues.
• Communicates with employees regarding sales and ideas.
• Figures retail pricing and ensure correct pricing.
• Ensures pricing is competitive in the market area
• Analyzes weekly and monthly sales and trends and compares to actuals, prepares ad projections, and writes ads.
• Plans displays, promotions, and determines pre-orders.
• Determines sanitation guidelines and procedures and ensures compliance.
• Operates cash register accurately and scans product, (where applicable) and reports improper cash levels in cash drawer.
• Fills displays, checks in delivered merchandise, and works in the sales area.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

• Attends meetings and seminars and participates in continuing education.
• Unloads trucks and places product in appropriate storage area.
• Assists in other areas of the store as needed.
• Performs other job related duties and special projects as required.

Education and Experience:

High school or equivalent experience and over one year up to three years of similar or related work experience.

Knowledge, Skills, Abilities and Worker Characteristics:

• Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
• Ability to do arithmetic calculations involving fractions, decimals, and percentages.
• Must be able to report, write, or edit articles for publication; prepare and deliver presentations; interview counsel or advise people; evaluate technical data.

Supervisory Responsibilities:

Instructing, reviewing, and planning the work of others. Maintaining standards, coordinating the activities of others and acts on employee problems.

Physical Requirements:

• Must be able to physically perform medium work exerting up to 50 pounds of force occasionally and up to 20 pounds of force.
• Visual requirements include clarity of vision at distance of less than 20 inches and more than 20 feet with or without correction, depth perception, color vision, and field of vision.
• The following physical activities are necessary to perform this job: Climbing, balancing, stooping, kneeling, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions.

Working Conditions:

This position is exposed to dirt, noise, and equipment movement hazards on a daily basis. Has occasional exposure to temperature extremes, dampness, electrical shock and chemicals/solvents. This is a fast pace work environment.

Equipment Used to Perform Job:

Telephone, fax, copier, cash register, intercom system, pallet jacks, forklift, trash compactor, cardboard compactor, box cutter, knives, computer, calculator, printer, wireless devices, internet, RPM system and Microsoft Office products

Financial Responsibility:

Responsible for merchandise.

Contacts:

Has daily contact with customers, suppliers/vendors, and the general public.

Confidentiality:

Has access to item costs and margins.

Are you ready to smile, apply today.