Total 3 Manager researcher job vacancies in Malaysia

Job Description

• Conduct in-depth research on various topics, including cultural, historical, and social aspects, as well as professional jobs, and thematic elements relevant to the drama’s setting and themes.
• Collaborate with the writing team to provide accurate and compelling information that enhances the authenticity and richness of the storyline.
• Stay updated on industry trends, audience preferences, and competitor strategies to contribute valuable insights to the production process.
• Assist in script development by providing detailed background information, references, and supporting materials.
• Establish collaborations with external experts, consultants, and historians to ensure accuracy and authenticity in the portrayal of specific topics.

Qualifications

• Diploma / Degree with 3-4 years of working experiences.
• Passion for the media industry.
• Strong communicator with a flair for Chinese drama writing
• Excellent research skills
• Effectively bilingual in English and Chinese, with a strong command of Chinese (written and spoken) for business purpose in Chinese Drama Productions Team.

At Bank of Singapore, our goal is to create digital experiences that make our users’ lives easier and more satisfying. While we are always looking for the ideal user-centric solution when crafting CX research strategies, we are mindful to consider our internal business needs and find solutions that satisfy both business and user goals.

Are you fuelled by an intense sense of curiosity to learn about people and their problems? Do you have a genuine interest and real desire to understand internal business users, external clients and key stakeholders?

Join our Client Experience Research (CXR) Team as a Client Experience Researcher (Manager/ Assistant Vice President) based in Singapore! You will be part of a team that co-creates products and services that are integrated within a larger CX circle, focused on building best-in-class client and employee experiences.

Our ideal candidate will be:

• A mid-Level CX Researcher with 5 to 7 years of hands-on experience in user experience research, with a strong foundation in qualitative research methodologies.
• As a Mid-Level CX Researcher, you will play a crucial role in shaping the user experience of our products by conducting insightful research, providing actionable recommendations, and collaborating closely with cross-functional teams.

Responsibilities:

1. User Research and Client Experience Research

• Plan, conduct, analyse user research studies including product discovery, design thinking workshops, usability testing, ethnographic studies, interviews and other relevant research studies where appropriate.
• Work closely with Product Owners, Product Designers, Content Designers to identify research objectives and translate them into effective research plan, discussion guides, transcripts and Research reports.

2. Data Analysis

• Synthesise and analyse research findings to uncover actionable insights that may influence product design decisions.
• Use qualitative data to create comprehensive understanding of user behaviour and preferences.

3. Collaboration

• Collaborate effectively with cross-functional teams across the bank to integrate user research into the product development life cycle.

4. Communication

• Clearly communicate the research findings and insights to both technical and non-technical team members in a transparent, compelling, and accessible manner.
• Create and deliver compelling presentations that effectively convey the impact of user research on product design.

5. Industry Knowledge

• Stay informed of industry trends, best practices and emerging technologies in CX research.
• Share knowledge and contribute to the growth of the UX research discipline within the organisation.

Requirements:

• Bachelors or Master’s degree in Human-Computer Interaction, Psychology, Design or related social science field
• Work experience as an UX/CX Researcher for 5 to 7 years
• Strong knowledge of user centred design principles and methods
• Proficiency in a variety of research tools and platforms
• Excellent communication and collaboration skills
• Ability to facilitate up to 25 user interviews/year
• Ability to work in a fast paced, dynamic environment and manage multiple projects simultaneously
• Portfolio demonstrating UX/CX research framework
• The role is responsible to conduct Mandarin/Cantonese user interviews. Knowledge of Mandarin/Cantonese dialects is essential.

The Head of Researcher Leadership will provide strategic direction to ensure the University of Nottingham provides high-quality research leadership professional development opportunities for researchers at all career stages. The portfolio will include provision for early career researchers, independent fellows, mid-career and senior research leaders, doctoral supervisors and those supporting them in technical, research management and administration roles. They will lead a team of 7 FTE specailsts and work closely with colleagues from across the university to ensure innovative and excellent provision that meets the needs and expecations of internal and external stakeholders and enhances researcher's experience and research performance.

You will be a skilled leader with significant experience in the development and delivery of strategic organisational culture and people development and a passion and commitment for supporting researchers. To effectively develop innovative programmes, you will be a creative thinker with good interpersonal skills that enable you to build effective collaborative partnerships with key stakeholder. You will be an experience line manager and be able have substantial experience of developing and delivering innovative professional development provision.

The Researcher Academy is the network for researchers, and the staff who support them, at the University of Nottingham. We work to promote a healthy research culture, to cultivate researcher excellence, and develop creative partnerships that enable researchers to flourish.

The Researcher Academy is part of the broader RKE Excellence Strategy division in the Research & Innovation Directorate (R&I). The Directorate provides comprehensive support throughout the research and innovation lifecycle. From first ideas through to commercialisation and industry partnerships. It comprises around 180 colleagues and is investing in new roles in order to ensure it has the capability and capacity to deliver on Nottingham’s ambitions.

The post is offered on a fixed term contract until 31 July 2027. Hours of work are full-time (36.25 hours per week) ; however applications are also welcome from candidates wishing to work part-time (minimum 25 hours per week). Please specify in your application if you wish to work part time and the number of preferred hours. Job share arrangements may be considered.

Interviews are scheduled to take place on 16 October 2023.

Informal enquiries may be addressed to Jane Wellens, Head of the Researcher Academy, email: jane.wellens@nottingham.ac.uk or Niall O'Loughlin, Director of RKE Excellence email: Please note that applications sent directly to these email addresses will not be accepted.

Our University is a supportive, inclusive, caring and positive community. We welcome those of different cultures, ethnicities and beliefs – indeed this very diversity is vital to our success, it is fundamental to our values and enriches life on campus. We welcome applications from UK, Europe and from across the globe. For more information on the support we offer our international colleagues, see our Moving to Nottingham pages.

Applicants for this post will be considered on an equal basis, subject to the relevant permission to work in the UK as defined by the requirements set out by UK Visas & Immigration. Please visit: https://www.gov.uk/government/organisations/uk-visas-and-immigration for more information.

For successful international applicants, we provide financial support for your visa and the immigration health surcharge, plus an interest-free loan to help cover the cost of immigration-related expenses for any dependents accompanying you to the UK. For more information please see our Financial support for visas and the immigration health surcharge webpages.

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