Description:

• Responsible for housekeeping duties in the lab
• Responsible for the timely completion of chemical testing of raw material, intermediates, in-process control samples and final API and data verification
• Perform any method transfer or method qualification reports or equipment qualifications and support the transfer of new products
• Adhere to cGMP and GLP requirements and apply 6S concept
• Assist in the resolution of quality problems as required.
• Adheres to and supports all EHS & E standards, procedures and policies

Requirements:

• Degree in Science/Engineering discipline
• Min 2-3 years of experience of quality experience in pharma exp

Pharma MNC

Up to $5.5K

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

 

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

The Quality Control Analyst will act as a team member of the Quality Control department to support production of in-process and final product drug lots for customers. The analyst will also participate in quality testing for ongoing customer stability studies. This individual will provide on-time, high quality results to meet manufacturing demands.

*Work schedule will be Wednesday-Saturday 11AM- 9:30PM*

While working 2nd shift, the employee will receive a 10% shift differential

Training will be conducted during the day shift for a few weeks

Key Responsibilities:

• Performing assays to support cell therapy operations
• Running test samples for In-Process, Lot Release and Stability studies. (Flow cytometry, potency, ELISA, qPCR are the main ones)
• Reviewing assays
• Training others
• Writing Quality Records (Deviations, Corrective And Preventative Actions, Change Control) and Test Methods
• Independently making quality decisions
• Projects – such as method transfers, new instruments, method qualifications
• Maintain data integrity and ensure compliance with company SOPs and specifications, FDA, and cGMP regulations
• Perform other duties as assigned
• Level of position is dependent on experience

Key Requirements:

• Bachelor or Associates Degree- preferred area of study:  Microbiology, Biochemistry or Related Science Field
• Experience in cell handling/culture, flow cytometry and ELISA techniques preferred
• 2+ years of industry experience, preferably in a Good Manufacturing Practice (cGMP) environment
• Making quick decisions
• Maintain professional interactions with co-workers and superiors

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.

Overview:

The Senior Compliance Testing Analyst is responsible for the leading and execution of compliance testing engagements utilizing a risk-based approach in line with department standards to ensure the Bank’s compliance with applicable laws, rules & regulations aligned to M&T’s lending business including   Commercial, Business and Private Banking. These responsibilities include leading and planning the execution of testing and reporting, as well as, the oversight and coaching of team members to deliver a quality product in line with department standards. 

Position Responsibilities:

• Interface with all layers of the organization predominantly independently to obtain information related to processes and controls.
• Perform compliance testing in accordance with department and professional standards.
• Specific compliance testing responsibilities include the planning and execution of control and substantive testing, assistance in the review of testing, and evaluating results to determine if control weaknesses or testing exceptions exist.
• Organize and complete work within established timeframes predominantly independently, periodically providing updates of completion status to management.
• Draft substantive testing findings and control execution weaknesses under the direction of a Manager.
• Lead collaborative testing team discussions with all levels of management where judgment and opinions are effectively challenged.
• Review test findings with testing management and other compliance officers to confirm validity of issues; make recommendations to Compliance Testing Manager regarding the appropriate tier rating of identified issues.
• Work with business units and compliance groups to ensure consistent understanding of requirements.
• Responsibilities may also include system administrative duties such as maintenance, validation, and/or updating in the compliance data management system (Archer).
• Review work papers of team members and provide related feedback, coaching, and mentoring.
• Build a working relationship with line-level Internal Audit, Business Units, and Corporate Compliance Portfolio Managers.
• Encourage integrated testing approaches with the data & systems team, and make suggestions on testing approaches to improve the efficiency and effectiveness of testing procedures.
• Serve as knowledge resource for team members.
• Maintain a strong working knowledge of regulatory requirements to perform and ensure an appropriate level of testing.
• Assess business unit process and controls under minimal direction or independently, and provide risk focused input on effectiveness and efficiency of testing approach.
• Independently document and assess all levels of test scripts.
• Participate in special projects and department wide initiatives, as necessary.
• Multitask assignments and meet established deadlines.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related findings needing escalation to a Manager.
• Promote an environment that supports diversity and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned

Nature and Scope:

The position works under the direction of the Compliance Testing Manager and is required to exercise independent judgment and discretion utilizing a risk based approach. 

The position collaborates extensively with (a) Corporate Compliance subject matter deputies to gain an appropriate understanding of applicable regulatory requirements, (b) business unit staff and PCMs to understand work flows and processes, and (c) Internal Audit as a resource for review and coordination of testing plans and methods.

The position may interact with external contacts including Bank Supervisors/Examiners and peers at other institutions.

Supervisory Responsibilities:

None.

Education/Experience Required:

• Bachelor’s degree in a business related curriculum and a minimum of 4 years' relevant work experience (Compliance, Audit, Business, Finance, Technology, Computer Science, or Risk Management), OR, in lieu of a degree a combined minimum of 8 years’ higher education and/or work experience including 4 years' relevant work experience.
• Demonstrated coaching experience.
• Ability to read and understand laws, regulations, and common law applicable to subject matter.
• Ability to exercise judgment and sound discretion, and understand when Corporate Compliance Management guidance is needed.
• Ability to thrive in a collaborative, team-oriented environment.
• Strong interpersonal skills, having the ability to effectively communicate both orally and in writing to line level management.
• Strong organizational and analytical skills.
• Strong proficiency with personal computers as well as pertinent software packages.

Education/Experience Preferred:

• Related certifications (CPA, CIA, CISA, CAMS, CRCM or similar certification)
• Experience in regulations that apply to Commercial and/or Business Banking.
• Internal system knowledge preferred but not required, i.e. nCino
• Strong leadership and team building skills
• MBA or Master's Degree in an appropriate field.
• Comprehensive understanding of financial services functions

Location

Clanton, Alabama, United States of America

Main Activities

Designing, coding, testing and installing applications programs up to
75% of the time, either in one major program or a range of
programs across multiple platforms.
Preparing and maintaining systems and program documentation.
Assisting in the analysis and design of applications programs and
databases.
Modifying and troubleshooting applications programs.
Liaising with users.

Core responsibilities:

Development:
· Work with Business Analysts to analyse business processes, procedures
and user requirements in order to establish system requirements.
· Participate in system design including production of system and
program documentation as well as ongoing maintenance
· Develop solutions and specifications so that agreed requirements can
be converted into functional systems
· Develop, program and code technology applications software solutions
to meet agreed specifications. Improve, enhance and correct systems as necessary
· Achieve key Systems Development Life Cycle stages in terms of
quantity, timing and quality of all aspects of work allocated
· Ensure all work is carried out in accordance with required standards,
methods and procedures

Support:
· Create development and support documentation and provide advice
regarding applications to enable support function to work pro-actively
· Contribute to conduct of post implementation reviews to assess the
effectiveness of the testing solution provided
· Contribute to the review and redesign of processes or procedures, on
an ongoing basis, to deliver improved team productivity or efficiency
· Provide key support on fail and fix for assigned application/s

Testing:
· Undertake complex testing activities in relation to software solutions
ensuring these meet agreed specifications
· Develop comprehensive test scripts and scenarios based on testing plan
in accordance with standard procedures and templates
· Execute test cases, check and document results to ensure the systems
technical, functional and non-functional (e.g. elementary load testing) requirements are met
· Contribute to testing of any actions taken to rectify users# problems
to ensure user and system requirements are met and that changes
integrate with production system
· Make initial diagnosis of problems, for a system or sub-system or
apply known solutions, including documenting problems, progress
checking, and escalation to ensure resolution

Additional responsibilities:
· Appropriately use progress/tracking tools and complete administration
activities
· Test, launch and help train users in new systems
· Work with business users (in conjunction with Business Analysts) to
clarify requirements, resolve issues
· Document systems and produce desk procedures for ongoing user use. End
user support/ 2nd level Help Desk
· Contribute to maintaining operating environments to enable testing
which reflects user environments
· May undertake evaluation and quality reviews of system development
processes and practices and thereby contribute to the overall
effectiveness of the function/ team
Demonstrate skills in all the above required to be successful in this role

Melbourne/Sydney-Remote

Job Description:

- Prepares test plans, test cases and test scripts. to test each software component and demonstrate the business condition under test and the expected results.
- Execute regression tests, functional tests and data tests.
- test environment setup, defects tracking and coordinating with PO, users and tech team to resolve the issues and determine defect priority.
- Estimates work requirement for contribution to the project sprint plan, report and track UAT deliverables.
- Stays abreast of QA & Testing best practice and latest available tools (HP Quality Centre and ALM) , frameworks and standards.
- Ensures high Quality and accuracy is maintained through to software release.

Regards,

Lini

Recruitment Consultant

R22108463

Quality Audit Analyst

Description -

Applies developed knowledge of the job skills, company policies and procedures to complete a wide variety of difficult assignments/tasks. Thorough understanding of the general/technical aspects of the job. Works on assignments that are moderately complex in nature and require ordinary problem resolution and independent judgment. Works under limited supervision and normally receives no instruction on routine work and general instructions given for new assignments.

To ensure seamless collaboration and local presence, this opportunity requires the selected candidate to be based in the listed location.

Responsibilities

• Performs product and process audits to ensure compliance with quality and functional requirements and specifications. 
• Supports portions of initiatives involving one or more functions and project teams to drive process improvement for products or process changes.
• Collects, consolidates, and charts data from testing and process results for assigned portions of product and solution areas to identify trends and issues; learns and practices basic root-cause analysis.
• Generates documentation in accordance with provided plan and detailed specifications, including budgets, resource allocation plans, and other support requirements.
• Supports project communications, including creation of status reports and summaries, tracking escalations and resolutions of issues, coordinating stakeholder meetings and updates, and updating documentation.
• Develops understanding of and relationships with internal project and manufacturing teams.

Education and Experience Required

• Bachelor's or Master'sdegree in Quality Management, Business Management, Engineering, Computer Sciences, or equivalent.
• Typically 0-2 years experience.

Knowledge and Skills

• Experience or understanding of data collection and analysis tools and software packages.
• Good analytical, statistical and problem solving skills.
• Basic understanding of industry and internal quality standards and methodologies.
• Good written and verbal communication skills; mastery in English and local language.

Impact/Scope

• Collaborates with peers.
• Typically partners and interacts with high-level Individual Contributors.
• Supports projects requiring quality process development and improvement.

#LI-POST

Job -

Quality

Schedule -

Full time

Shift -

First Shift (Mexico)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Quality Section Analyst- Student

Description -

HP Indigo is the leading player in the digital printing industry, with the broadest portfolio of products, services, and solutions, and is one of the largest exporters to Israel.

We are looking for a motivated Industrial / Information-systems Engineer Intern for our Quality section to support & promote quality processes, systems, and reports improvement. The office location is in Nes-Ziona.

Job scope:

• Support quality management software administration

• Data analysis and dashboard creation

• Publish Quality KPI reports.

• Characterization & creation of BI reports

Requirements:

• 2nd year Industrial / information-system engineering student

• Advanced Microsoft Excel skills

• Advanced data analysis skills

• Experience with BI tools (preferred - Tableau)- significant advantage

• English proficiency at a high level

• Motivated, independent, and responsible worker

• Availability to work an average of 3 days per week.

Thank you for taking the time to review our job; if you think it matches your experience and interests, please apply today; we are eager to learn more about you!

Do you want to know more about us? Then click here to get more insight into our «HP Way» :

www.facebook.com/hpcareers

www.instagram.com/hpcareers

www.twitter.com/hpcareers

www.hp.com

 #LI-POST

Job -

Administration

Schedule -

Part time

Shift -

No shift premium (Israel)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Responsibilities

• Understand applicable Acts, Regulations, Notices, Circulars, and Guidelines to address client’s queries
• Tracking of work items and monthly calls
• Drafting of compliance checklists and reports
• Drafting of meeting minutes
• Maintenance of compliance registers
• Drafting of onboarding pack
• Drafting and review of compliance documents
• Assist with routine and ad-hoc administrative tasks

Skills Set

• Highly discreet, organized, and meticulous
• Professional conduct and handle sensitive information with the utmost confidentiality
• Neat, and tidy
• Team player

Incumbent will be involved in review of Microbiological Records, review of ROA's, logbooks and also involved in QMS activities like Change control, SOP preparation.

• Incumbent will be responsible for review of Microbiological Records, like ROA's of RM, PM, FP, In process samples, etc.
• Incumbent will be responsible for Data management for trend preparation, review of Logbooks used in Microbiology Laboratory.
• Incumbent will be responsible for Document Management i.e. Issuance, review and archival after report approval.
• Incumbent will be responsible for QMS initiation like Change Control and CAPA's.

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day. 

We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions:

• Make it human. We care about the people that make up our customers, colleagues, and communities.
• Make it about others. We do what’s best for our customers and collaborate to drive progress. 
• Make it happen. We work with intention toward a common purpose and forge ways forward together. 
• Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

POSITION TITLE

Tax Analyst

LOCATION

Richmond, VA (hybrid)

YOUR ROLE

As a Finance team member, you’ll play a key role in supporting the financial strength and flexibility that enables us to be there when our policyholders need us – now and in the future. The tax department of Genworth is looking for a Tax Analyst to join our growing team. You will support our insurance businesses and assist with the preparation and review of the federal, state, and investments compliance for those legal entities. You will also assist with tax accounting for quarterly and annual reporting requirements. You will work with a cross-functional team of tax professionals, as well as business partners, to ensure the highest level of quality in our tax compliance and reporting processes. We are committed to building the tax technical, analytical, and business skills of our professionals and have a robust training program.

What you will be doing

• Assist with the preparation and review of the federal, international, and state income tax returns for members of the consolidated group, as well as separate company filings
• Prepare and review quarterly and annual GAAP and STAT tax provisions for the life insurance legal entities
• Serve as lead process owner for certain technical areas included in the company’s provision and compliance processes
• Assist with the preparation of multi-year plans
• Assist in the gathering and preparation of documentation related to the company's income tax provision
• Reconcile data between systems to ensure integrity and accuracy
• Analyze and reconcile general ledger tax accounts and prepare internal reporting
• Assist in special projects, as needed

What you bring

• BS in Accounting, Finance, or related field
• 1-4 years of experience in tax accounting, compliance and reporting
• Basic understanding of generally accepted accounting principles (GAAP) and ASC 740
• Ability to communicate across all levels within the organization (both verbal and written)
• Ability to effectively work independently
• Ability to adapt to changes in business needs and respond quickly
• Ability for improving efficiency and effectiveness in processes and tasks
• Knowledge and experience conducting tax research databases, such as Checkpoint
• Strong analytical skills, detail oriented with excellent organizational skills
• Ability to multi-task, prioritize and complete projects in a timely manner

Nice to Have

• CPA, CPA eligible, or Master’s equivalent
• Public Accounting experience (Big 4 a plus)
• Experience with ONESOURCE Tax Provision (OTP) and ONESOURCE Income Tax (OIT) Software
• Exhibit flexibility, creativity and initiative in providing solutions

EMPOYEE BENEFITS AND WELL BEING

Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services

ADDITIONAL

• At this time, Genworth will not sponsor a new applicant for employment authorization for this position.

Your Future Evolves Here

The QA Analyst at Evolent will be part of BI teams to help build data-driven analytics apps leveraging the existing EDWBI platform. Most work will be performed using MS SQL server-based tools, so knowledge of MS SQL 2016 is desired. heuristically testing techniques for Data based applications and interconnected sub-systems to reduce risk and increase the confidence of clients.

Collaboration Opportunities:

The QA Analyst will collaborate closely with the Product Owner and SCRUM Master on a day-to-day basis to plan the testing activities within the Sprints.

What You Will Be Doing:

• You will be part of the core EDWBI development team testing every code that is required to be released to production. Your QA sign-off will be required as part of release management.

• You will be championing Change Management processes by applying QA rigor for each development work ensuring high-quality delivery.

• You will be preparing test plans and test cases for each development work to ensure quality and timely deliverables of the project.

• Your role would require tactical shrewdness to identify and introduce smart techniques to work closely with developers and find issues early in the development process. Relentlessly improve testing activities and automate as and when the opportunity and return on automation is beneficial.

• Understand the importance of solving the business problem to accelerate product delivery with approaches like test automation, continuous integration, delivery, and deployment.

Qualifications Required and Preferred:

• Bachelor’s degree in computer science or 2-3 years of experience as a QA analyst in data warehouse development projects with knowledge of DW schema and methodologies. (Required) 

• Expert-level T-SQL experience in writing/maintaining stored procedures and complex queries. (Required).

• Hands-on experience with Test management and automation tools like Test Rail, Selenium, etc. (Preferred).

• Experience in Test Driven Development methodology and Agile development. (Required)

• Strong attention to detail, ensuring processes are followed and root cause remediation is planned and executed for each issue, and that actions are fully documented. (Required).

• Exceptional verbal and written communication skills, ability to modify communication style to match the appropriate level of the audience targeted, with a strong understanding of the impact of a message on the organization or customer. (Required)

• Healthcare industry experience with exposure to healthcare/authorization and claims and related data. (Preferred)

• Prior experience as SQL/ETL developer will be a plus. (Preferred).

Technical Requirements:

We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations. 

Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. If you need reasonable accommodation to access the information provided on this website, please contact recruiting@evolent.com for further assistance.

The expected base salary/wage range for this position is $80,000 - $90,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.

Business Unit:

Cubic Corporation

Company Details:

When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.

We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.

Job Details:

Summary: We are seeking a detail-oriented and experienced Payroll Compliance Manager to oversee all aspects of payroll processing and ensure compliance with applicable laws and regulations. The ideal candidate will possess strong analytical skills, a thorough understanding of payroll procedures, and a deep knowledge of tax regulations. The Payroll Compliance Manager will be responsible for managing payroll staff, maintaining accurate records, and implementing best practices to optimize payroll processes.

Responsibilities:

• Ensure compliance with federal, state, and local payroll tax regulations, including filing accurate tax returns and payments on time.
• Stay up-to-date on changes in payroll laws and regulations and communicate implications to management and staff.
• Develop and maintain payroll procedures and internal controls to ensure accuracy and compliance.
• Collaborate with HR and finance departments to resolve payroll-related issues and implement process improvements.
• Develop and conduct regular audits of payroll records to identify and correct discrepancies.
• Prepare and distribute payroll reports to management and other stakeholders as needed.
• Handle inquiries from employees regarding payroll matters and provide excellent customer service.
• Coordinate with external auditors and government agencies during payroll audits and inquiries.
• Participate in special projects related to payroll, such as system upgrades or implementations.

Minimum Requirements:

• Bachelor’s degree. Accounting, finance, business administration, human resources, or related fields preferred.
• Twelve (12)+ years of experience in payroll processing and compliance, with at least a few in a supervisory role. OR Eight (8)+ years and a Master's degree.
• Thorough understanding of payroll laws, regulations, and best practices.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Demonstrated leadership abilities and the capacity to motivate and develop a team.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Experience with multi-state payroll, international payroll processing, and Workday is a plus.
• Certified Payroll Professional (CPP) designation preferred.

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements.  Duties, responsibilities and requirements may change over time and according to business need.

#LI-NB1

Worker Type:

Employee

Responsibilities

• Design Performance Test Scripts for enterprise applications based on Requirements.

• Participate in Performance bottleneck analysis and fixes.

• Perform Performance Engineering (for Senior Perf Testers) & Performance Improvement activities.

• Communicate progress and issues through regular Status Reports

• Collaborate with Business/ Application teams to improve system performance

Skills/Requirement

Requirements:

• Minimum 3-10 Years of Relevant Experience in IT Performance Testing.

• Expertise in Test Planning, Test Estimation, Test Strategy, Workload Design, Test Cases Design, Test Environment Setup, Test Data Setup, Defect Management & Configuration Management.

• Expertise in Performance Testing tools: JMeter

• Execute Benchmark, load, stress, endurance, and other non-functional tests.

• Monitor application logs to determine system behaviour.

• Address all technical issues; facilitate the resolution and necessarily follow up with Development and other cross-functional departments.

• Analyse the CPU Utilization, Memory usage, Network usage, Garbage Collection and DB Parameters and DB Reports to verify the performance of the applications.

• Generate performance graphs, session reports and other related documentation required for validation and analysis.

• Publish results and receive appropriate sign off. Prepare detail status reports, and monitoring of all defects and issues.

• Identifying memory leakage, connection issues & Bottleneck problem in the application.

• Strong problem-solving skills and very good time management skills

Interested applicants may submit your detailed resume to swapna_pamu@evo-sg.com in MS Word format.

Your Future Evolves Here

Evolent Health has a bold mission to change the health of the nation by changing the way health care is delivered. Our pursuit of this mission is the driving force that brings us to work each day. We believe in embracing new ideas, challenging ourselves and failing forward. We respect and celebrate individual talents and team wins. We have fun while working hard and Evolenteers often make a difference working in everything from scrubs to jeans.

Are we growing? Absolutely and Globally. In 2021 we grew our teams by almost 50% and continue to grow even more in 2022. Are we recognized as a company you are supported by for your career and growth, and a great place to work? Definitely. Evolent Health International (Pune, India) has been certified as “Great Places to Work” in 2021. In 2020 and 2021 Evolent in the U.S. was both named Best Company for Women to Advance list by Parity.org and earned a perfect score on the Human Rights Campaign (HRC) Foundation’s Corporate Equality Index (CEI). This index is the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality.

We recognize employees that live our values, give back to our communities each year, and are champions for bringing our whole selves to work each day. If you’re looking for a place where your work can be personally and professionally rewarding, don’t just join a company with a mission. Join a mission with a company behind it.

What You’ll Be Doing:

Evolent is looking for an Analyst, Quality Assurance (QA). This position is integral to the Customer Service Organization (CSO) team. This individual will play a critical role in executing Evolent’s mission by ensuring that customer service team members provide quality service in line with our objectives, values, and standards.

The Analyst, Quality Assurance will report directly to the Director, Contact Center Performance and Workforce Management. This position is responsible for conducting audit activities of the Evolent CSO Contact Center. This includes utilizing the evaluation program which analyzes critical performance metrics and behaviors to maintain the high-quality customer experience we offer to our Health Plan partners and their members, providers, and other constituents.

Responsibilities

• The Analyst, Quality Assurance monitors and conducts audits with the aim to measure elements that have the highest impact to the CSO to ensure continued productivity, product knowledge, contact center operations and quality standards are met.
• Analysts are required to meet established performance metrics.
• Provides on-going feedback including formal one-on-one coaching and immediate feedback sessions with customer service agents; conducts collaborative feedback sessions with CSO leadership including Supervisors and Team Leads to reinforce learning and process improvement opportunities.
• Works in partnership with operations leadership in improving performance in the contact center, analyzes and identifies opportunities for improvement from monitoring activities, provides actionable insight for performance improvement, and offers possible solutions.
• Partners with Training and Development regarding training needs of new and/or current Customer Service team members; assists in the training on QA processes, proper call handling and maintaining call standards, requirements, expectations, and processes for contact center operations.
• Conducts calibration sessions with CSO Leadership to further develop and coach team members.
• Collaborates across the performance management team to ensure audits are consistent and accurate across the team.
• Acts as a subject matter expert for areas handled by the contact center.
• Accurately input statistical data into the QA reporting tools and assist with monthly compilation of data for client reports; reports statistical data and analysis on results.
• Collaborate with other QA colleagues to improve the overall effectiveness of the QA process.
• Bilingual QAs: Assist with assessment and evaluation of second language fluency of potential new hires.
• Other duties as assigned.

Qualifications

Required

• 2-4 years of experience with customer service/call center operations within a managed care organization, health plan, or third-party administrator.
• Possess analytical skills and can read and interpret data.
• Ability to problem solve and formulate solutions.
• Flexibility in handling multiple job responsibilities.
• Organize and prioritize time and daily tasks.
• Ability to multi-task and pay close attention to detail.
• Ability to work independently and as a part of a team.
• Ability to coach and mentor.
• Ability to learn and utilize computer software, QA tools/applications and ACD systems to perform job responsibilities.
• Excellent written and oral communication and presentation skills.
• Demonstrates exceptional active listening and communications skills.

Preferred

• Bilingual in Spanish and English.
• 4-6 years of experience with customer service/call center operations within a managed care organization, health plan, or third-party administrator.
• 2-4 years of QA, supervisory or equivalent experience supporting customer service, call center or related departments.

Mandatory Requirements:

We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.

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Evolent Health is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Position Summary:

It is highly important to cover this temporary position (3 months during maternity leave), this position is in charge of Virtual Operations, Maritime Importation, tactical support to identify performance improvement and cost savings. Develops and updates procedures , provide reports as is requested to Finance team and Compliance Manager, point of contact between suppliers and brokers, Pedimento closure.

Major Responsibilities:

• Conduct RBM Exportation
• Request, review and approve USMCA certificate
• Correct  100% Prisma errors the 15th day of the following month
• Review and approve pedimento closure
• Analyzes,  audits,  and evaluates internal and external business partners including operations, procedures, and documentations to verify and ensure global trade compliance.
• Support Compliance Manager related reports, new project, provide information to suppliers, brokers
• Point of contact with broker and suppliers related Virtual Operations
• In charge of performance Special operations such as ( virtual ,change of regimen, regularization pedimentos)
• Conduct Revision in Trade Automation
• Complete 100% the Physical and Digital File by month  of all import and export operation
• 100% Payment of suppliers on time

Required Education / Experience / Skills:

• International Commerce/ International Business/Administration bachelor's degree.
• Proficiency in Microsoft Office,
• Effective communicator (verbal, written).
• Analytical / data driven

Travel: N/A        Language: Must be bilingual (Spanish and English)

About Regal Rexnord

Regal Rexnord Corporation (“Regal Rexnord”) is a leading manufacturer of electric motors, electrical motion controls, power generation and mechanical power transmission products and sub-systems, serving customers around the world in the general industrial, consumer, commercial construction, food & beverage, and alternative energy end markets, among others. Regal Rexnord sells its products and solutions to OEMs, through distributors, and directly to end-users. Regal Rexnord is a $7.2B company with 36,000 associates globally.

You may not know it, but Regal Rexnord impacts your life every day. The company’s products enable the fans in HVAC systems that keep us comfortable; the power source that keeps smart buildings running; the agricultural and food service equipment that keeps us fed; and the conveyer systems that keep e-commerce flowing, to name a few of the applications where our products are used.

Regal Rexnord’s business purpose is to create a better tomorrow by energy-efficiently converting power into motion. This means creating innovative solutions while focusing on both customer needs and the company’s commitment to sustainability.  The company’s industrial powertrain and automation solutions offerings are an important part of the company's growth strategy. The company’s strategy includes leveraging 80/20 to prioritize all activities, including product excellence, operational excellence and commercial excellence (i) driving organic sales growth through the introduction of innovative new products, with a particular focus on improving energy efficiency, (ii) establishing and maintaining new customers, as well as developing new opportunities with existing customers, (iii) participating in higher growth end markets and geographies, and (iv) identifying and consummating strategic, value creating acquisitions.