Management Sciences for Health (MSH) is seeking a Strategic Information Director for a potential USAID global multi-year project. The purpose of the project  is to provide integrated health systems strengthening technical assistance across health areas to promote sustainable improvements in health outcomes in low- and middle-income countries..

Position contingent upon project award and funding

OVERALL RESPONSIBILITIES

The Strategic Information Director is a key leadership position that is responsible for overseeing the management, operation, and technical excellence of the following project areas: knowledge management, communications, research and evaluation, data analytics and performance management, and digital health information. As a thought leader in these areas, the Strategic Information Director sets the vision for the project information systems and use, and directs a team of experts and staff in these areas to ensure we are meeting USAID’s goals and sharing successes and lessons widely. The Strategic Information Director represents the program in health information industry arena and collaborates with global stakeholders broadly.  The Strategic Information Director will also design and lead the project and country teams in the strategies to strengthen performance monitoring, information use, communications, research and learning, as well as collaboration, adaptive learning and management, research, and evidence on local information systems (public and private) for key HSS topics such as  health financing, the health workforce, health system resilience, multi-sectoral integration, locally led implementation, and others.

The Strategic Information Director will oversee the program work streams related to the design/development, management, and implementation of monitoring and evaluation (M&E) learning and research, and performance measurement systems to assess the impact of the program and performance. The Strategic Information Director will oversee information systems and dashboards supported or established by the program. They will lead the use of data analytics for adaptive management to guide program decisions and drive continuous improvement. Working with program’s leaders, the Director Strategic Information will lead and provide strategic input into project research and relevant collaborating learning and adapting (CLA) activities. 

SPECIFIC ACCOUNTABILITY

• Working with the M&E team, provide strategic input into the design, development and implementation of the Activity Monitoring, Evaluation, and Learning Plan (AMELP) and M&E system including the development of indicators, setting targets, monitoring project progress, and ensuring timely data collection.

• Liaise with the project financial team to track the budget in relation to all project results and outcomes.

• Oversee the compilation and validation of data, graphic and analysis for quarterly and annual reports.

• Lead in exploring, piloting, and amplifying innovations in information systems, data analysis, sharing learning and adapting with the project and with stakeholder.

• Oversee the provision of data analysis and technical inputs to the technical and operations teams, in order to assist in strategically informing program decisions and support adaptive management for continuous performance assessment and improvement.

• Provide regularly updated reports on the status of implementation against the program’s goals and objectives to Program Director and management team members.

• Collaborate across the program and with the MSH Home Office Communications team in identifying project activities, processes and/or outcomes that are worthy of documentation and design a system for capturing and sharing lessons learned and best practices.

• Working with respective technical advisors, provide strategic input into project research activities and developing and implementing a robust learning agenda.

• Provide guidance for the development of project knowledge management systems strategies and systems.

• Lead and supervise a team of several senior-level technical directors and experts.

• Provide technical leadership and coordinate with partners/sub-awardee on strategic information related matters.

• Focal point with academics as necessary

QUALIFICATIONS

QUALIFICATIONS

• A Master’s degree or higher in public health, statistics, health informatics or a related field or equivalent experience.

• Minimum (10) years of progressively responsible experience providing technical leadership in M&E and data analytics; and a minimum of five years’ experience directing or implementing adaptive management and learning systems or processes for international development assistance programs

• At least five years of experience managing teams of senior technical experts. Experience in LMICs and deep understanding of health information systems in developing countries a must.

• Knowledge of procurement, supply chain or logistics systems a plus.   Demonstrated experience with data visualization, data quality and use, and use of innovations.  

• Extensive experience in operational research with proven command of qualitative and quantitative research methodologies including experience writing published articles.

• Experience with performance improvement methodologies (e.i. Lean Six Sigma) a plus Excellent verbal and written communication skills.

• Experience working with USAID or other USG agency/program is desirable. Excellent skills in MS Excel, and statistics software (e.i Epi Info).

• Fluency in English a must; knowledge of French would be an asset.

• Ability to travel 25% time or as needed.

 

The expected salary range for this position is: $160,000.00 - $215,600.00 annually (U.S. locations only).

MSH considers multiple job-related factors when determining an offer, including but not limited to, business and organizational needs, candidate qualifications, internal equity, location, and internal budget.
 

Salary is just one of many aspects of our total rewards package; at MSH, our goal is to provide you with a comprehensive set of competitive benefits that includes a substantial vacation, sick and holiday policies, training and development programs, competitive insurance coverage for health, vision, dental, life, short-term and long-term disability, 401k plan, Flexible Spending Account, among others.
 

The selected candidate is expected to work from one of MSH's offices in the US.

MSH is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender or gender identity, religion, creed, citizenship, national origin, age, veteran status, or disability unrelated to job requirements. MSH will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, MSH has developed and maintains an affirmative action program and plan.

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Pay Transparency Nondiscrimination Poster

MSH EEO-AA Policy

Cardinal Health's Innovative Delivery Solutions (IDS) business helps providers transform hospital pharmacies into a strategic asset – delivering value that supports the patient throughout the continuum of care. The team's mission is to provide exceptional clinical, supply chain, analytics, and operational expertise to improve patient access, increase quality of care and reduce overall costs. From supply chain management solutions to expert consultative services, Cardinal Health Innovative Delivery Solutions provides a highly comprehensive, universal solution for hospital pharmacies.

What Pharmacy Operations and Account Management contributes to Cardinal Health:

Pharmacy Operations and Account Management is responsible for strategic leadership direction, account management, and fiscal performance for assigned customers. Responsible for long-term relationship building and managing the success of the relationships with customers in order to achieve the goals and objectives identified by the customer and Cardinal Health.

Responsibilities:

• Directly lead and develop a team of people leaders
• Manage and maintain high level relationships within accounts & provide strategic direction within accounts
• Communicate capabilities and value proposition of all products and services
• Maintain and deepen business relationships to build long term relationships with a goal of becoming a trusted advisor
• Understand and communicate the customer perspective
• Analyze or review analysis of customer data to identify opportunities to improve profitability and value to the customer
• At a renewal opportunity or other significant customer event, take action to renew or revise offerings that maintain or add profitability and customer value
• Identify, collect, and act on sales opportunities including those identified at the delivery level
• Analyze customer business requirements; prepare and present fast-track proposals
• Work with customer to identify requirements for complex/hi-risk delivery
• Monitor account performance measures; execute changes as necessary and perform scheduled reviews
• Develop and manage execution of account plan, including quarterly strategy session with onsite account team. Plan should address actions required in response to projected changes in financial performance
• Update account plan to address actions that will increase Pharmacy Solution's profitability and long-term value to the customer
• Ensure resolution of invoice issues
• Manage business termination including post-mortems and updates to account plan
• Continue development/maintenance of the client relationship
• Utilize clinical and business resources to develop and direct corrective actions as necessary
• Work with Product Manager and field support to acquire and transition staff, systems, or services resources required to deliver on contractual agreements for new business and changes to existing services
• Prepare individual and summary budget and forecasts; present to Group VP - Sales & Customer Account Management for approval
• Review assigned account P&Ls and summary P&L for period-over-period and actual-over budget results; report on drivers for out-of-tolerance conditions and actions taken
• Interview, hire, and supervise Managers
• Set performance targets and provide feedback to Managers

Qualifications:

• Bachelors and Advanced degree in related field or equivalent work experience preferred
• PharmD or RPh with valid pharmacist licensure in any US state required
• Experience in pharmacy operations or related pharmacy background
• Experience leading and developing a team of direct reports required, with experience managing other people leaders preferred
• Prior experience managing large, complex customer accounts & experience in deal management and proposals
• Experience supporting c-suite executives within broad, large customer bases
• Influential leadership skills & ability to impact business decisions
• Demonstrated strong presentation skills
• Innovative & strategic thought leader with strong critical thinking & problem-solving skills
• Ability to serve as a leader and strategist capable of growing a business in a highly competitive category
• Possess a strong sense of teamwork and collaboration including interacting with professionals at all levels & cross functional teams
• Candidate will need to live in region
• Ability to travel 75%

To the extent permitted by state law, a Covid-19 vaccination or a legitimate accommodation is required in order to be employed in this position. Covid-19 vaccination includes:

• 2 doses of the Moderna or Pfizer vaccine
• 1 dose of the Johnson & Johnson vaccine

Please Note: vaccines may be required for the position subject to federal, state and/or customer requirements.

What is expected of you and others at this level:

• Provides leadership to managers and experienced professional staff; may also manage front line supervisors
• Manages an organizational budget
• Develops and implements policies and procedures to achieve organizational goals
• Assists in the development of functional strategy
• Decisions have an extended impact on work processes, outcomes, and customers
• Interacts with internal and/or external leaders, including senior management
• Persuades others into agreement in sensitive situations while maintaining positive relationships

Anticipated salary range: $128,200 - $207,165

Bonus eligible: Yes

• Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs
• Application window anticipated to close: 06/04/2024*if interested in opportunity, please submit application as soon as possible.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

Become a part of our caring community and help us put health first
 

The Medical Director actively uses their medical background, experience, and judgement to make determinations whether requested services, requested level of care, and/or requested site of service should be authorized at the Inpatient level. All work occurs within a context of regulatory compliance, and work is assisted by diverse resources, which may include national clinical guidelines, CMS policies and determinations, clinical reference materials, internal teaching conferences, and other reference sources. Medical Directors will learn Medicare and Medicare Advantage requirements and will understand how to operationalize this knowledge in their daily work.

The Medical Director’s work includes computer-based review of moderately complex to complex clinical scenarios, review of all submitted clinical records, prioritization of daily work, communication of decisions to internal associates, and possible participation in care management. The clinical scenarios predominantly arise from inpatient or post-acute care environments. Has discussions with external physicians by phone to gather additional clinical information or discuss determinations regularly, and in some instances these may require conflict resolution skills.  Some roles include an overview of coding practices and clinical documentation, grievance and appeals processes, and outpatient services and equipment, within their scope.

The Medical Director may speak with contracted external physicians, physician groups, facilities, or community groups to support regional market priorities, which may include an understanding of Humana processes, as well as a focus on collaborative business relationships, value based care, population health, or disease or care management. Medical Directors support Humana values, and Humana’s Bold Goal mission, throughout all activities.

Use your skills to make an impact
 

Required Qualifications

• MD or DO degree
• 5+ years of direct clinical patient care experience post residency or fellowship, which preferably includes some experience in an inpatient environment and/or related to care of a Medicare type population (disabled or >65 years of age).
• Board Certified in an approved ABMS Medical Specialty with continued certification throughout employment.
• A current and unrestricted license in at least one jurisdiction and willing to obtain additional license(s), if required.
• No current sanction from Federal or State Governmental organizations, and able to pass credentialing requirements.
• Excellent verbal and written communication skills.
• Evidence of analytic and interpretation skills, with prior experience participating in teams focusing on quality management, utilization management, case management, discharge planning and/or home health or post-acute services (such as inpatient rehabilitation)
  
  Preferred Qualifications
• Understands Medicare Inpatient Guidelines
• Knowledge of the managed care industry including Medicare Advantage, Managed Medicaid and/or Commercial products, or other Medical management organizations, hospitals/ Integrated Delivery Systems, health insurance, other healthcare providers, clinical group practice management.
• Utilization management experience in a medical management review organization, such as Medicare Advantage, managed Medicaid, or Commercial health insurance.
• Experience with national guidelines such as MCG® or InterQual
• Internal Medicine, Family Practice, Geriatrics, Hospitalist, Emergency Medicine clinical specialization
• Advanced degree such as an MBA, MHA, or MPH
• Exposure to Public Health principles, Population Health, analytics, and use of business metrics.
• Experience working with Case managers or Care managers on complex case management, including familiarity with social determinants of health.
• The curiosity to learn, the flexibility to adapt and the courage to innovate
   

• Additional Information

  Typically reports to a Director of Health Services, Lead, or Corporate Medical Director, depending on size of region or line of business. The Medical Director conducts Utilization Management of the care received by members in an assigned market, member population, or condition type. May also engage in grievance and appeals reviews. Some medical directors may join a centralized team for several months after training, until positions become available for specific markets.  May participate on project teams or organizational committees.

  Work at Home Guidance

  To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
• Satellite, cellular and microwave connection can be used only if approved by leadership
• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

• This is a remote position
  #LI-Remote

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$199,400 - $274,400 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us
 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of  Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of  Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

This position is responsible for directly providing consultative sales and account management operations support across HCSC market opportunities as well as managing a staff of employees. Cultivate relationships, liaise with stakeholders and responds to pharmacy sales support requests. Responsible for collaborating an overall Pharmacy Sales and Account Management strategy and executing the strategy. Activities include client retention efforts such as client annual plan review and upsell opportunity development. Creates sales pipeline report, maintaining pharmacy sales collaterals and providing day-to-day sales operations support. Position is both an individual contributor role as well as a management role with direct reports.

* Develop strategies for effective sales and marketing of HCSC Pharmacy programs and products, including community/provider collaborative partnerships. Translate corporate strategies and goals to develop team strategies, goals/objectives and plans to support client/membership retention and growth.
* Promote membership growth and retention of group business through provision of marketing services specific to Pharmacy programs and products offered to new and existing group business, including consultants/brokers/agents. Ensure delivery of insightful and well-structured messaging that is individualized to the client’s interests and needs.
* Improve competitive market position, market share and membership retention through input on innovation and design of new or enhanced Pharmacy programs and products. Incorporate changes into the market messaging and presentation materials as market/customer themes and programs or products change. Design ongoing coaching and development opportunities for staff so they are well versed in emerging trends, Pharmacy program and product offerings and are able to speak to the value associated with those offerings.
* Ensure retention of existing business and servicing of national and other high profile accounts assigned to the team, which requires in-depth knowledge of marketing and ability to communicate with customers in order to resolve issues and answer complex questions. Resolve sensitive issues related to accounts concerning services provided, including reporting/program/product results/outcomes.
* Collaborate with the Plan’s Sales and Marketing leadership to build relationships, messaging and consultative services that promote growth of group membership and strategize with team on solutions when challenging situations are encountered for new or existing assigned clients.
* Develop and maintain a departmental playbook that defines and articulates the Pharmacy sales/marketing roles/responsibilities, processes, workflows, messaging and presentation materials with a focus on proactive readiness. Include proactive preparation and formulation of winning presentations that establish the team as thought leaders, and that engages clients and generates high satisfaction ratings from stakeholders. Ensure team members are trained on the playbook and presentations comply with required processes.
* Collaborate in market assessment and brand strategy development, including identification of customer needs and emerging trends in the industry. Monitor and recommend changes in care management story/messaging and programs/products to improve retention and growth of groups.
* Develop and monitor team specific performance metrics and identify opportunities for improvements.

Required Job Qualifications:
* Registered Pharmacist
* 8 years of managed care pharmacy experience or 8 years of consulting experience in the pharmacy benefits industry (completion of managed care residency can substitute for 2 years of experience requirements)
* Experience in sales and account management in a supervisory capacity
* Knowledge of pharmacy benefits products, services and concepts
* Analytical skills including developing reports and synthesizing data to tell a story and develop recommendations
* Written and verbal communications skills including developing presentations and presenting to external business leaders or large audiences
* Collaboration skills to work across organization on problem resolution, negotiation, consensus building, conflict management, and decision-making skills

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

The Director of Health Information Management and Information Technology directs and coordinates all activities associated with Horizons Mental Health Center’s (HMHC) health information systems (HIS) including system design and operations and oversight of the Health Information Management (medical records) department.

Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

Horizons Mental Health Center (HMHC) is a Kansas, not-for-profit organization, committed to providing comprehensive mental health services to individuals in Kingman, Pratt, Reno, Harper, and Barber Counties. Our positions offer highly competitive wages and include a variety of benefits including medical, dental, vision, 401k, paid time off, holiday time off, flexible schedules, supervision opportunities for non-independently licensed staff, opportunities for tuition reimbursement, opportunity for remote work should the position allow, training opportunities, and ability to advance within the agency.

ESSENTIAL FUNCTIONS:

• Member of the Leadership Team to work collaboratively to develop and implement policies relative to the management of HMHC.
• Oversees operations related to the electronic medical record (Netsmart My Avatar NX) and ensures

We offer competitive pay, a generous benefit package and a reason to be proud of what you do, every day.

• Plans and coordinates the work of the Division and oversees the overall planning, direction, and timely execution of the Division programs.
• Serves as Chief Fitness, Athletics, and Aquatics Division, directing and supervising personnel and functions required to plan, organize and conduct a multi-faceted recreational sports, fitness and aquatics program.
• Ensures compliance with officiating code of ethics and the maintenance of minimum standards established by the local governing sports officials association or Sports National Governing Body.
• Develops long- range plans, goals and objectives.
• Performs other duties as assigned.

Starting at $75,000 Per Year (NF 4)

This position provides expertise, guidance and direction and has responsibilities relative to providing supervision, administrative support, coordination, and technical assistance in the planning, development and maintenance of an effective, comprehensive, and integrated HIM Program. The Health Information Management Section supports a full range of clinical programs as well as affecting other functions of administrative and clinical staff throughout the ten (10) Community Based Outpatient Clinics (CBOC's) as well. Services provided have a direct effect on the operations of the agency's headquarters, field establishments, direct patient care and the annual budget.

Duties may include but are not limited to:

• Planning, directing, policy making, organizing, and controlling the activities of department;
• Full supervisory responsibility, both technical and administrative, for the daily operation of the HIMS department which consists of all functions of medical record activities related to coding, analyzing, transcription, release of information, file room and scanning programs;
• Responsible for collecting and processing data for various reports, surveys, and research projects;
• Responsible for assisting physicians and other health professionals in obtaining health record information to be used in research projects;
• Aids in a variety of projects and is responsible for screening, abstracting and tallying data from records and computer-generated reports;
• May serve as a consultant to provide guidance and advise researchers on methods for gathering data;
• Assists in selected miscellaneous retrospective health record review/data abstraction projects to support medical center Quality Management data collection activities;
• Provides technical guidance to the unit supervisors and lead clerks;
• Provides expertise in the area of subpoenas, court orders, advance directives, and general release of information, as well as other medico-legal issues;
• Provide sound, technical guidance to staff at various levels about major program, legal, or procedural changes related to health information management;
• Prepares training materials and participates in orientation and instructional activities as required;
• Responsible for the development, evaluation, and updating of office procedures, manuals, policies and directives;
• Provides effective audits and monitors for all areas of responsibility, assuring that accurate and timely data is processed by all employees;
• Develops performance standards and conducts performance evaluations;
• Responsible for carrying out established personnel functions and practices;
• Interviews prospective employees, recommends selections, and carries out training and development of assignments, awards or disciplinary action;
• Participates in various facility, VISN and national committees requiring health information management subject matter expertise; and
• Identifies and sets short and long-range goals, program objectives and tasks to meet the mission and vision of the medical center.

Work Schedule: Monday - Friday, 8:00am - 4:30pm.
Telework: Available for Ad-Hoc (occasional) basis. To be discussed during the interview process.
Virtual: This is not a virtual position.
Functional Statement #: PD000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $115,118 Per Year (GS 13)

The Assistant Service Chief, Quality Management (QM) / Lead Coordinator reports directly to the Chief, QM. He/she is responsible for promoting and coordinating the quality management program by demonstrating leadership, experience, and creative approaches as it relates to meeting current accreditation standards, performance measures and performance improvement activities to ensure high quality patient care. He/she coordinates necessary activities with individuals/services to obtain the information necessary to prepare for accrediting bodies and review groups include but are not limited to The Joint Commission, Office of the Inspector General (OIG), Commission on Accreditation of Rehabilitation Facilities (CARF), and VISN 10 and VA Central Office/Program Office Inspection Teams. The RN performs duties directly with the Chief of QM contributing to the management of the facility health care delivery system and the QM service. This position requires the ability to communicate with a variety of audiences from frontline staff to Senior/VISN leaders as well as managing, directing, overseeing, and administering numerous complex technical and analytical functions related to Quality, Safety, Value, Systems Redesign and High Reliability Organizational Standards across the Veterans Health Administration.


VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday-Friday; 07:30AM-4:00PM
Telework: Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
EDRP Authorized: Contact Kimberly,Ford8@va.gov, the EDRP Coordinator for questions/assistance. Learn more
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $60,507 Per Year (VN 00)

Responsible for the administrative management of health records, which includes planning, managing, advising, and directing the health information program in accordance with applicable Federal laws, facility by-laws, VHA policy, The Joint Commission standards, the Commission on Accreditation of Rehabilitation Facilities (CARF), and other regulatory and accrediting agencies.

Responsible for all facets of health records management for the facility ensuring maintenance of complete, accurate, timely, clinically-pertinent, and readily-accessible patient health records, which contain sufficient recorded information to serve as a basis to plan patient care, support diagnoses, warrant treatment, measure outcomes, support education, research, and facilitate performance improvement processes and legal requirements. Develops policies, processes, and procedures that address all VA, Federal, regulatory, and accrediting requirements for HIM.

Must provide detailed technical expertise in health records science and other very technical aspects of health information. Maintains all health information input into the local VistA database and assures timely transmission of that data into all VA centralized databases - most frequently those maintained at the Austin Data Processing Center. Must assure that all health information that is coded and abstracted meets the requirements of the VA and/or The Joint Commission and is consistent with professional health records standards.

The incumbent is a key advisor to the Chief of Staff, Executive Management, and clinicians and is responsible for providing technical guidance on health information issues such as documentation requirements, liability issues, advance directives, informed consent, patient privacy and confidentiality, etc. Recommends improvements in documentation used to provide patient care, to optimize VERA workload, third party reimbursement and to manage resources. Completes internal quality assurance reviews to ensure employee performance and that work meets quality and quantity standards

Responsible for assuring that all patients have a complete, accurate, and timely record of their medical care at the facility. Also must assure that such information is appropriately stored and readily available for the provision of medical services to the patients.

Responsible for maintenance and evaluation of health records, and assuring legal requirements for care are met. Performs these duties as the facility expert but does not involve substantial line responsibility for establishing and implementing overall clinical policies.

Plays a central role in developing and coordinating internal review systems to assure that both clinical and administrative activities are in compliance with agency and accrediting and regulatory requirements.

Work Schedule: Monday - Friday / 0800 - 1630
Telework: Available
Virtual: This is not a virtual position.
Functional Statement #: Medical Records Administrator (CHIM)
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $99,764 Per Year (GS 13)

The Director for Health Solutions Management (HSM) Division is responsible for innovative clinical applications that supplement CPRS/VistA and Cerner systems. The Director provides national leadership in promoting new markets for browser-based or embedded products that smoothly work with both CPRS-based and commercial-EHR (Cerner) systems. The incumbent's responsibility is to advance a consistent standard of care across the enterprise by supporting the implementation and maintenance of electronic health record systems and associated systems. It is critical that the incumbent have demonstrated experience in enterprise, solution, and user-experience architecture in a way that minimizes IT-system complicatedness while accommodating clinical complexities and maximizing value. The incumbent will be a leader in rationalizing the enterprise portfolio of clinical IT.

• Leads product management (buy, build, or configure) of most clinical IT the supplements the VistA and Cerner EHRs
• Supports investment strategy and governance for health information technology by matching clinical needs to functional capabilities to technical platforms and solutions according to an architecturally guided roadmap
• Employs a value-based performance improvement framework that engages all relevant stakeholders, measures costs and outcomes, and feeds virtuous learning cycles. Develop an evidence base for best informatics practices for the division
• Develops appropriate organizational governance and operational practices concerning the management of clinical IT products. These may include policies, directives, handbooks, architectures, roadmaps.
• Engages in mutually beneficial collaborations with partners in the Department of Defense (DoD), other government agencies, industry organizations, professional associations, standards organizations, and other healthcare systems
• Interacts with senior VA clinical and technical staff, and represents VHA in briefings, presentations, or discussions on substantive electronic health records interoperability and VA data
• Leads, co-develops, and implements the following HSM plans: Vision and Strategic Plan, Communication Plan, Industry Engagement Plan

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.
Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting
Work Schedule: Monday - Friday, 8am - 4:30pm EST
Remote: This is a remote position.

Starting at $145,000 Per Year (VM 15)

The Director for Health Solutions Management (HSM) Division is responsible for innovative clinical applications that supplement CPRS/VistA and Cerner systems. The Director provides national leadership in promoting new markets for browser-based or embedded products that smoothly work with both CPRS-based and commercial-EHR (Cerner) systems. The incumbent's responsibility is to advance a consistent standard of care across the enterprise by supporting the implementation and maintenance of electronic health record systems and associated systems. It is critical that the incumbent have demonstrated experience in enterprise, solution, and user-experience architecture in a way that minimizes IT-system complicatedness while accommodating clinical complexities and maximizing value. The incumbent will be a leader in rationalizing the enterprise portfolio of clinical IT.

• Leads product management (buy, build, or configure) of most clinical IT the supplements the VistA and Cerner EHRs
• Supports investment strategy and governance for health information technology by matching clinical needs to functional capabilities to technical platforms and solutions according to an architecturally guided roadmap
• Employs a value-based performance improvement framework that engages all relevant stakeholders, measures costs and outcomes, and feeds virtuous learning cycles. Develop an evidence base for best informatics practices for the division
• Develops appropriate organizational governance and operational practices concerning the management of clinical IT products. These may include policies, directives, handbooks, architectures, roadmaps.
• Engages in mutually beneficial collaborations with partners in the Department of Defense (DoD), other government agencies, industry organizations, professional associations, standards organizations, and other healthcare systems
• Interacts with senior VA clinical and technical staff, and represents VHA in briefings, presentations, or discussions on substantive electronic health records interoperability and VA data
• Leads, co-develops, and implements the following HSM plans: Vision and Strategic Plan, Communication Plan, Industry Engagement Plan.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards
Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
Work Schedule: Monday - Friday, 8am - 4:30pm EST
Remote: This is a remote position..
Compressed/Flexible: Available
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized
Financial Disclosure Report: Not required

Starting at $183,500 Per Year (VN 5)