Total 16,036 help desk specialist job vacancies in Others category in Malaysia

Shangri-La Rasa Sentosa, Singapore

We are looking for Front Desk Supervisor

As the Front Desk Supervisor, we rely on you to:

• Take responsibility of the front office to ensure smooth and efficient operation at all times
• Supervise and lead all service associates in their daily activities
• Upsell rooms to meet guests' needs when appropriate
• Ensure guest requests are fulfilled in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys crafting creative and best-fit solutions
• Is a self-starter and a team player
• Preferably has relevant experience in the hospitality industry
• Preferably comes from a hotel management-related education background
• Has strong interpersonal and communication skills

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Job Scope

- Attend to our guest for check-in, check-out and maintain updated records of bookings and payments.

- Work with the team to plan reservation, room cleaning and maintenance schedule and manage guest’s requests.

- Communicate with guests throughout their duration of stay

- Direct requests to the proper channels (maintenance, runner, sales manager & etc)

- You will build rapport with guest by providing information about our serviced apartment, available rooms, rates, amenities, and touristy information.

- Handle walk-in, email, and phone enquiries.

- Perform any other duties as required and directed by the Manager or Management.

Requirements

- Experience in Hospitality/Tourism/Hotel Management or Customer Service is preferred

- Minimum 2 years of working experience in the related field

- Possess at least a Diploma, Advanced/Higher/Graduate Diploma

- Good telephone and email etiquette

- Able to work on weekend and or public holidays

Company’s Profile:

One of the leading dental groups in Singapore, the clinic is looking for Front Desk Executives to join their vibrant and fun-loving team to assist with their expanding operations.

Candidates with no experience but very keen in dental line are welcome to apply.

Work locations available: Tanjong Pagar, Mountbatten or Bedok (to be confirmed after interview)

Job Responsibilities:

• Front Desk duties including handling patients’ appointments and answering phone calls
• Submit insurance/medisave/CHAS online claims
• Assist Dental Surgeons with sterilization of dental instruments
• Monitor inventory for dental supplies

Requirements:

• At least 1 year experience as Receptionist would be an added advantage
• Able to work on weekends and until 8pm / 9pm (actual working hours will be scheduled according to roster)

Interested candidates may whatsapp your resume to 8494 1966. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Recruit Now Singapore Pte Ltd | EA No: 21C0845

GFI GROUP

Founded in New York in 1987, GFI provides competitive wholesale market brokerage services in a multitude of global over-the-counter (OTC) and exchange listed cash and derivatives markets. Over more than 25 years, GFI has expanded both organically and through acquisitions into a broad range of markets, including fixed income derivatives, cash fixed income, emerging market financial products, energy and commodity derivatives, and equities.

Key Responsibilities

• Provide tickets entering, billing/invoice and other daily desk matter support for the team
• Provide pricing, brokering and sales services to our clients in Mainland China and Singapore
• Business development into the Mainland China market
• Calculate dealing prices in accordance with Company pricing policies
• To develop business relationships for the Company by socializing with customers and prospective customers outside the workplace when required
• Partake in on-job-trainings to efficiently become a full-fledged broker
• Ad-hoc duties as assigned by the respective Managers

Requirements

• Fluent communications in English and Mandarin Chinese is required
• Outgoing personality
• Strong business development interest
• Bachelor’s Degree or Diploma
• Any customer service / sales / financials experience is a plus
• Fast learner with strong interpersonal and effective communication skills
• Preferably quick-witted and numerically inclined
• Good team player
• Good tolerance for stress in a fast-paced environment

GFI and our affiliates are a fair employer and have adopted the Tripartite Standard on Recruitment Practices (RP). Please also note that all data collected will be treated strictly confidential and used for recruitment purpose only. We regret that only shortlisted candidates will be contacted.

• Working hour: 10am - 9pm (5 days)
• Attractive remuneration package commensurate with relevant experience.

Job Description:

• Provide excellent and friendly frontline customer service
• Attend to enquiry via phone calls
• Schedule patient’s appointment
• Process invoice and payment collections
• Dispense medication and maintaining inventory levels
• Basic housekeeping to maintain the cleanliness of the clinic
• Handle enquiries on promotions and leading customers to products
• To perform other duties as assigned

Job Requirements：

• At least Secondary School / "O" level or equivalent
• Basic IT knowledge
• Pleasant personality, cooperative and work well with co-workers
• Be open to learning new things
• Self-motivated and sales driven with a positive attitude
• Proficiency both in Chinese and strong command in English is a must, who is able to handle Mandarin-speaking customers
• Willing to work retail hours, weekends & public holidays

Work Location: Multiple locations across Singapore!

Interested candidates, kindly submit your updated resume. Alternatively, you may whatsapp our Human Resource Department at 6884 4772.

*We regret that only shortlisted candidates will be notified.

• Greet visitors, answer phone calls, and manage the reception area.
• Organize and schedule meetings and appointments, ensuring meeting rooms are prepared and equipped.
• Manage office maintenance tasks and coordinate repairs as needed.
• Monitor and replenish office supplies, including stationery, pantry items, and other consumables.
• Provide administrative support to the team, including handling couriers, travel arrangements, visa applications, and hotel bookings.
• Assist in processing invoices for office general expenses and liaise with vendors.
• Assist with employees' expense claims and ensure timely submission to the accounting department.
• Support HR duties such as recruitment activities, onboarding and offboarding processes, and managing employee benefits administration.
• Perform any other ad hoc duties as assigned by the supervisor or management.

JOB SUMMARY

Assist Supervisors and managers to ensure that daily operations are run smoothly. Ensure all guests have a speedy check in and check out process in line with our Operating Procedures. Always greet guests with a smile. Be warm and friendly and ensure the Marriott’s Six Principles of Hospitality are practised all the time.

JOB RESPONSIBILITIES

• Assist Supervisors and managers to ensure that daily operations are run smoothly.
• Ensure all guests have a speedy check in and check out process in line with our Operating Procedures.
• Ensure amenity forms are raised for VIPs, Elite Members, repeat and long stay guests and ensure that Housekeeping and Room Service are informed.
• Run First Ten and Arrivals report to block rooms for arrival guests.
• Enrol guests in Marriott Rewards programme.
• Handle and solve guests’ complaints or assisting them with enquiries.
• Provide information about the hotel and the surrounding community.
• Maintain accurate room status information.
• Update guest profile.
• Programming of keys, e.g. for porters to bring out luggage, show rooms and for guests who lost their keys or not able to gain access to their rooms.
• Performing cashiering duties, e.g. post in charges, foreign currency exchange, checkout by cash or credit cards and selling of gift vouchers
• Cash/Bank Handling

· Process all payment methods in accordance with Accounting procedures and
policies.

· Follow property control audit standards and cash handling procedures (e.g., blind drops).

· Count bank at end of shift, complete designated cashier reports, resolve any
discrepancies, drop off receipts, and secure bank.

· Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

· Transport bank to/from assigned workstation, following security procedures.

· Set up and organize cashier workstation with designated supplies, forms, and
resource materials; and maintain cleanliness of workstation at all times.

• To ensure and follow established procedures and compliance as per LSOP guidelines.
• Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• No work experience required.
• Full-Time position(s) available.
• Rotating shift work basis.
• Able to start work immediately or within short notice period.

We regret that only shortlisted applicants will be notified.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Front Desk Assistant Manager with Conrad Hotels and Resorts supervises the activities at the hotel front desk, responsible for assigning work and ensuring the completion of daily tasks, including check-in/check-out, guest requests, concierge services and promotion of in-house activities.

What will I be doing?

As a Front Desk Assistant Manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments to deliver outstanding guest service and financial profitability. A Front Desk Assistant Manager is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Supervise Front Desk operations during your assigned shift to a consistently high standard
• Ensure your shift team has a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
• Conduct pre-shift briefings and advise your shift team of any special events or VIP Guests in the hotel that day
• Assign daily shift tasks and ensure the tasks completion by every end of the shift
• Maintain and update guest history and marketing database as required
• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place.
• Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
• Maximize sales revenues through up-selling and marketing program
• Manage Guest requests, inquiries, and complaints promptly and completely
• Support new team members in any areas that they are not yet competent to handle independently
• Conduct daily training, coaching and guidance accordingly to new team members, to provide evaluation to team members when required
• Handle group arrivals and departures in the absence of the group coordinator
• Coordinate with various departments such as F&B, Engineering, Finance, Housekeeping, Sales, and external parties when running as a Group coordinator.
• Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
• Follow up on required actions to Guests and team members in other departments
• Monitor departure rooms promptly in order to manage the room situation and avoid any guest disputes
• Ensure that the Front Desk is sufficiently stocked with daily essentials (including stationery, letterheads, folio paper etc.)
• Support in receiving and confirming room reservations
• Supervise financial transactions at the front desk
• Ensure that operational challenges and Guest comments/ issues are communicated to the Manager on Duty
• Aid the shift team in cashiering-related matters as required
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Conversant with Operator operations, computer and CRM / HotSOS / Kipsu / Vision systems
• Follow and adhere to company brand standards and Forbes guidelines.
• Attend training and meetings as required
• Familiarize with hotel and Front Office policies
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Front Desk Assistant Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the hotel, leisure, and/or retail sector
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service
• A relevant supervisory/management certificate/diploma or degree, preferred

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Description & Requirements

• Personnel Certified and Authorised by Siemens Energy B.V. to perform Service, Maintenance and Inspection Works on Elin Holec Gas Insulated Switchgear Type L-SEP and Trisep, for Rated Voltages up to and including 170kV.
• Experience in servicing, trouble shooting, repair, maintain Siemens Energy B.V and Holec Gas insulated switchgear Type L-SEPand Trisep for rated voltages up to and including 170kV.

Job Description:

• Manage administrative tasks such as patient registration, appointment scheduling, and maintaining accurate patient records.
• Operate the clinic CMS (Clinical Management System) for patient registration, data entry, retrieval of medical records, and generate reports based on test results for doctor’s review.
• Handle billing and cashiering duties, including processing payments and issuing invoices or receipts.
• Introduce and explain medical services and pricing to patients in a professional manner, seeking opportunities to upsell when appropriate.
• Assist with providing basic medical screening procedures such as taking patient height/weight, administer vision tests, taking blood pressure, etc. and phlebotomy (if qualified), or other clinical tasks.
• Provide excellent customer service by greeting patients, answering enquiries and phone calls, and addressing concerns in a professional and empathetic manner.
• Perform other duties as assigned.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to angelapoh@recruitexpress.com.sg

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Are you seeking the new norm career opportunities?

We are helping Thatz International Pte Ltd to identify suitable talents to help them to grow their business in the new norm. Selected talents will be placed with them to carry out their Next-Generation ICT Engagement and Consultancy (Thatz 2.0) or Outsourcing business.

Who we are

Thatz Resources Pte Ltd (Agency License No. 04S4557) has been established since the Year 2000 to recruit the right IT candidate that meets our clients’ requirements at all levels. We always have great success in matching the best candidate with the job openings.

Our DELIVERIES:

· Quality

· Speed

· Technology

· Right Pricing

· User eXperience

Our CORE VALUES:

· Integrity

· System

· Consistency

· Forward Looking

· Humanity, and

· Environmental Friendly

(2 Months, Shift Duties) IT Desk Side Services

Job Title: IT Desk Side Services

Work Location: Downtown Core, Singapore

Job Type: 2 months contract, subject to renewal

About the Job

The Desk Side Services personnel will be assigned to support Development Renovation projects in a 24x7 basis.

Primary Responsibilities:

· Handle computer hardware and software incident and request.

· Follows established guidelines for processing or escalating an incident and request.

· Provides technical advice and support on the use of computer hardware and software.

· Responsible for the installation of computer hardware and peripheral components such as monitors, keyboards, printers and scanners on user’s premises.

· Investigate and research solutions for PC hardware and software problems.

· Participate on Desk Side related project.

· Adhere to attendance guidelines of the job and to departmental and company policies.

· Any other ancillary tasks or works as and when requested and assigned by the Company.

Job Requirements:

· Diploma in Information Technology, or related field.

· Minimum 1 year experience in PC, hardware, and software support.

· Able to work in 24x7 shift rotation.

· Experience in troubleshooting and managing Win7, MS Office, MS Outlook, MS Active Directory, MacOS, VDI client, smart phone iOS/Android, basic networking, POS, scanner, printer, and other attached peripherals.

· Ability to perform PC hardware and software troubleshooting with experience in the use of diagnostic programs and tools.

· Experience in Incident and Request Management system.

· Experience in ITIL operating environment is a plus.

· Good customer service and communication skills.

· Ability to manage projects and provide status updates on weekly/monthly basis.

ARE YOU THATZ ONE?

Get in touch

· Prepare your updated resume (please include your notice period, current salary package with full breakdown such as base, incentives, annual wage supplement, etc.), and expected package.

· Apply through this application or send your resume to jointhatz@thatz.com

· All shortlisted candidates will be contacted

As an advocate for fair employment, we strive to do our best to render objective and merit-based considerations for all applications, and we shall communicate with you when short-listed. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. For those who are not short-listed, your profile will be kept for other opportunities where suitable.

Please note that your response to this job advertisement and communications with us according to this job advertisement will constitute an informed consent by you to the collection, usage, and/or disclosure of your personal data by Thatz Resources Pte Ltd and her customers to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act.

Best wishes for your job search!

Feel free to recommend this position to your friend(s) or relative(s) who may meet our needs and get rewarded.

Connect with us on Instagram, Facebook, and more to stay updated on our latest offerings, industry insights, and exciting announcements. Join our vibrant online community and reach out further to discover the endless possibilities with our business. Follow us now for more!

Instagram: https://instagram.com/thatz_international

Telegram: https://t.me/+Qfwm_1-DbIhmMjc1

Facebook: https://www.facebook.com/profile.php?id=100091735044533

LinkedIn: linkedin.com/in/thatz-recruiter-25234548

STAY SAFE AND HEALTHY! TAKE CARE!

Job Purpose:

To provide end user support/solutions and guide decisions that help the Company overcome its business challenges. Work independently or together with IT Special Projects Consultant for project implementation.

Job Content:

1. Support end-users in their day-to-day issues by adopting a solution-based approach.
2. Gather information from end-users and assess and define their requirements.
3. Following consultation with internal stakeholders and vendors, propose potential solutions and/or alternatives to solving problems whilst considering business requirements, processes, and objectives.
4. Provide knowledge transfer, conduct, and provide training materials to end-users, ensuring end-users understand the business requirements and support the IT team in implementing the solutions to enhance their productivity.
5. Support the end-users, vendor project manager, teammates, and external vendors throughout the project lifecycle and post-go-live.
6. Update SAP business blueprint, business flow diagram, functional specifications, configuration, business process procedures, and training documents to detail the business requirements.
7. Conduct functional testing for all business processing areas in S/4 HANA.
8. Regularly coordinate and communicate with SAP third-party softwares and other vendors to provide solutions for end-users’ daily challenges and/or continuously managing the applications.
9. Any other duties assigned by HOD.

Job Responsibilities

• Engage in full cycle of recruitment process including source, screen, and evaluate candidates using various channels.
• Managing client job order request - Understand and assessing client’s hiring requirements and business needs.
• Conduct interviews and assessments to identify candidates' skills, qualifications, and suitability for specific roles.
• Provide guidance and support to candidates and clients throughout the recruitment process.
• Build and maintain a strong network of qualified candidates and develop long-term relationships to ensure a consistent talent pipeline.
• Draft resume and recommend to Account Manager
• Follow up closely with candidates and ensure smooth journey till onboarding
• Stay updated on industry trends, market conditions, and recruitment best practices including exploring new channels to look for suitable candidates
• Other administrative duties as per company’s guideline

Requirements

• At least 2 years of related work experience as a Recruitment Consultant or in a similar role, preferably in recruitment agency.
• Candidate with IT/Tech recruitment experience or specialised in contract placement has added advantage.
• Demonstrate ability to work in a fast-paced environment.
• A winning mentality, resourcefulness and driven to achieve targets
• Ability to converse professionally with both clients and talents on a daily basis
• Ideal, but not a must: Diploma / Degree in HR or other related field.

Perks & Benefits:

• Basic Salary
• Bonus
• Birthday Leave
• Anniversary Awards
• Opportunities for lateral career progression
• This is a non sales position

• Responsible for driving the implementation of HR systems.
• Manage the HR system solutions through collaboration with HR cross functional teams, IT and system support vendor.

Requirements:

• Degree in Human Resource Management or equivalent
• At least 2 years’ experience in HRIS, familiar with HR processes and functions.
• Experience supporting HR related software applications such as SAP SuccessFactors.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

At The Sequoia Vision, we revolutionize the learning experience by fostering a nurturing community and empowering students to thrive in the face of challenges. Our mission is to instil in students the values of continuous growth and resilience, enabling them to achieve extraordinary success.

We are driven by a commitment to provide Better Education for our students, and as part of our expansion efforts, we are seeking a dynamic and experienced Enrolment Specialist to join our team. As an Enrolment Specialist, you will play a crucial role in managing administrative and operational tasks, ensuring smooth enrolment processes and exceptional customer service.

Key Responsibilities:

• Front Desk Operations: You will be the face of the Centre, greeting visitors and answering phone calls. You will handle administrative tasks such as registration of new students, managing walk-ins, and responding to inquiries from parents.
• Sales and Enrolment Management: Develop and implement strategies to attract new students and increase enrolment. Conduct outreach to potential students and their families through various channels, including phone calls and emails. Provide information about our tuition programs, courses, and schedules to interested parents. Guide parents through the enrolment process, including registration, payment, and scheduling.
• Centre Management: You will be responsible for ensuring the smooth running of daily operations at the Centre. This may involve organizing schedules, maintaining the Centre's cleanliness and orderliness, and ensuring that supplies are adequately stocked.
• Customer Relationship Management: Build strong relationships with parents and guardians by addressing their inquiries and concerns promptly and professionally. Serve as the primary point of contact for parents, providing ongoing support and assistance throughout their child's enrolment. Maintain accurate records of student enrolment, attendance, and payments using our database systems.
• Administrative Support: Assist with administrative tasks such as scheduling classes, managing student records, and preparing reports as needed. Coordinate with teaching staff to ensure smooth operation of classes and timely communication with parents regarding student progress. Handle general office duties, including answering phone calls, responding to emails, and maintaining a clean and organized workspace.
• Reporting: You will be responsible for keeping the Centre Manager informed of any issues or concerns that arise. You will also be expected to provide regular updates on the Centre's performance, including enrolment and attendance.
• Collaboration: You will be working closely with the Teaching & Curriculum Team to ensure that students receive the best possible education and support. You will be expected to communicate effectively with team members and contribute to a positive, collaborative work environment.

Requirements:

• Diploma or Bachelor's degree in Business Administration, Education, or related field.
• Proven experience in sales, enrolment management or administrative roles, preferably in the education sector.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Proficiency in MS Office and enrolment management software.
• Ability to work independently and collaboratively in a fast-paced environment.

Join us at The Sequoia Vision and be part of a team dedicated to shaping the future of education. If you are passionate about making a difference in students' lives and possess the required qualifications and experience, we invite you to apply for the Enrolment Specialist position today!

To apply, please submit your updated resume and a cover letter highlighting your relevant experience and why you are the ideal candidate for this role.

We look forward to welcoming you to our team!