Total 3,721 help desk specialist job vacancies in Customer Service category in Malaysia

Key Accountabilities:

As part of our team, you will be responsible for the following:

• First-Line IT Support:
• Take ownership of customer incidents or service requests and see them through to resolution.
• Monitor support ticket queues, ensuring timely action in line with service level agreements (SLAs).
• Maintain accurate support tickets and provide daily progress updates to clients.
• Escalation and Client Rapport:
• Escalate incidents or service requests that cannot be resolved by the Service Desk.
• Create a positive impression by building rapport with customers, focusing on their business needs, and delivering exceptional service.
• Handle queries and updates professionally, maintaining a high level of customer satisfaction.
• Infrastructure Assistance:
• Assist with infrastructure tasks as needed.
• Ensure user security across all systems.
• Complete service requests promptly.
• Administration and Technical Expertise:
• Manage Active Directory, end-user devices, Office 365, and business applications.
• Demonstrate expertise in IT infrastructure, desktop systems, and business applications.
• Span technical knowledge across various versions of MS Windows, basic TCP/IP networking, Citrix, and all MS Office versions, including Office 365.

Skills & Experience:
The successful candidate will exhibit the following qualities:

• Proactivity and Adaptability:
• Thrive in a fast-paced, ever-changing environment.
• Effective Communication:
• Excellent interpersonal and communication skills, both verbal and written.
• Customer-focused attitude with a positive approach.
• Polished telephone manner, active listening, and empathy skills.
• Problem-Solving Abilities:
• Strong diagnostic skills and a proactive approach to resolving issues.
• Collaborative team player who supports colleagues.
• Technical Proficiency:
• Familiarity with service management toolsets (e.g., ServiceNow) and best practices (ITIL).
• Proven experience in IT infrastructure, desktop systems, and business applications.
• Quality and Consistency:
• Ability to follow processes, policies, procedures, and guidelines to maintain consistent service quality.
• Track Record:
• Demonstrated success working in a Service Desk role.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

• Respond to requests for technical assistance in person, via phone, communication channels
•  Diagnose and resolve technical hardware and software issues 
•  Advice user on appropriate action 
• Follow standard help desk procedures 
•  Redirect problems to correct resource 
• Identify and escalate situations requiring urgent attention 
• Stay updated with system information, changes, and updates 
• Security oriented
• Maintains the office environment: Performs repairs, monitors building systems, manages space allocation, oversees vendors, and coordinates office moves.
• Provides logistical support: Manages office supplies, assists with events, acts as a point person for mail/shipping and visitors, and responds to facility issues.
• Ensures safety and well-being: Maintains fire/disaster plans, coordinates with building management, and trains new staff.

Primary Purpose:

Provide 24 by 7 IT Support for client machines, operating system, and software for MediaCorp users in the areas of:

· PC preparation, deployment and setup for Windows OS and MAC OS

· Software installations

· Printers and mobile devices support for enterprise services

· Problem diagnosis and resolution on computers and Enterprise services

· Documentation of processes procedure and best practice for knowledge sharing

· Asset Management - enroll issued assets and update returned assets in the Asset system and ensure user acknowledgement of the issued asset.

· Vendor coordination for computer servicing and deliveries

· End user training for new hires and on implemented services

· Responsible to consolidate, maintain and streamline organization knowledge management systems and processes.

· Ensure compliance of endpoints on patch management system. Coordinate with internal team to handle endpoint patch management utilizing Microsoft Intune or IBM Bigfix.

· Facilitate the Video conferencing needs used in organization, seeking to improve and increase user satisfaction to deliver an excellent user experience.

Job Requirements:

· Experience in providing remote and onsite support to end users across an enterprise environment and escalate issues quickly when appropriate

· Able to interact with users to troubleshoot issues and possess strong problem-solving skills to resolve complex technical issues

· Able to provide end user training and coordinate with vendor on hardware related issues

· Able to work under pressure and have effective time management and planning skills

· A confident, positive and outgoing person with natural enthusiasm and the ability to be assertive when required.

· Display good communication skills, both verbal and written.

· Fulfill any additional tasks assigned by the supervisor.

Technical skillset required:

1. Hardware troubleshooting and support for Microsoft Windows Client OS (Windows 10/11) x64 and MAC OS is a must.

2. Possess technical knowledge and experience with Microsoft technologies (Active Directory including Azure AD, MS365, Intune Endpoint Management, MS Teams and Sharepoint) and MS security technologies (MS Defender and Bitlocker)

3. PC deployments & setup

4. Software installation, configuration, and troubleshooting

5. Printers and mobile device support

6. Networking Troubleshooting (added Advantage).

7. IBM Bigfix (or equivalent MS SCCM) knowledge and experience in Operating System Deployment (OSD) creation & troubleshooting and experience in application/software packaging, application patching, create and query is an added advantage.

8. Experience in BMC Remedy ITSM ticketing system is an added advantage.

9. Jamf Pro MAC endpoint management tool experience is a plus

10. Capability to read and write technical documentation.

Working hours: Day shift : 8:30am to 6pm

Night shift : 2:30pm to 12am - Engineer will be rostered on night shift duty for 2 weeks or 10 days per month.

Standby Support: Rostered during after office hours for 1week every 2months, from 12 midnight to 8am next working day, weekends & public holidays. Weekly rotation among 7 engineers.

Are you passionate about providing top-notch technical support to end users? Do you thrive in a fast-paced environment where problem-solving and customer service go hand-in-hand? If so, we have an exciting opportunity for you!
Your new company
You will be working for an organisation operating in the public sector - they have a significant impact on the local area and offer a rewarding working environment. They are
dynamic and innovative, they value teamwork, excellence, and continuous learning. Their Service Desk team plays a crucial role in ensuring seamless IT operations for their organisation.
Your new role
As a Service Desk Analyst, you will be the first point of contact for our internal users. Your mission? To deliver exceptional customer service while resolving technical issues efficiently. Here's what you'll be doing:

• Handling Incoming Queries: Respond to user requests via email or phone, following established request fulfilment and incident management processes.
• Troubleshooting and Support: Diagnose and resolve technical issues related to Windows desktop OS, proprietary software, virtual desktops, mobile OS, printers, and other IT systems or hardware (Tier 1 & 2).
• Security and Privileges: Manage user security privileges, reset passwords, and participate in security process development.
• Collaboration: Work closely with other teams, including desktop/network teams, to tackle projects and initiatives.

What you'll need to succeed

• Experience working as a Service Desk Analyst, IT Support Analyst, IT Technician or First Line IT Support Analyst,
• Familiarity with ticketing systems (for example ServiceNow or ZenDesk),
• Active Directory administration, Office 365 and Windows troubleshooting skills,
• Excellent telephone manner and customer service skills,
• Flexibility and willingness to work on-site in Liverpool.

What you'll get in return
You will be offered a 2-month contract in Liverpool City Centre starting immediately. The role will offer £17.44 per hour PAYE with Hays.
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

$1900 - 2200

As a Cashier, you'll be responsible for:

• Collecting payment via Pay Now or checking for payment made via bank transfer. 
• Handling and filing documents, sending reports. 
• Replying to front desk enquiries through email and hotline. 
• Do general housekeeping duties 
• Performing other ad-hoc duties assigned by the manager.

Requirements:

• ***SINGAPOREANS ONLY***
• Able to communicate with English and/ or Chinese - speaking customers.
• Able to use computer
• A positive work attitude 
• Able to work independently with minimum supervision and under pressure.

Working location:

513 Kampong Bahru Road, Keppel Distripark, Singapore 099449

Working hours:

Mon - Fri: 8:30am to 5:30pm

Sat: 8:30am to 12:30pm

HUP SOON CHEONG SERVICES PTE LTD is a trusted provider of warehousing services at Keppel Distripark since 1992. Thanks to our dedicated team, we are one of the largest container freight station in Keppel Distripark today. Join the HSC family today!

Provide the first point of escalation for incidents and service requests for the Service Desk Analyst Team. The Service Desk Senior Analyst is responsible for providing escalated support services to users, as part of the reliable delivery of the technology systems and tools that underpin Auto & Generals business operations. They also Provides mentoring and upskilling for Service Desk Analyst team
Key accountabilities

Provide ICT support to users and solve non-complex problems to minimise system down-time and loss of productivity
Respond to enquiries from various sources in a responsive, customer focused manner and ensure that accurate, targeted and timely information supplied effectively resolves the customer issue or fulfils the customer request
Support set-up activities for computers, printers, multifunction devices, tablets, smartphones and other ICT systems
Use appropriate tools and methods to address user support queries and return users ICT equipment
... Click here to view more detail / apply for Senior Service Desk Analyst

Job Advert

The IT Service Desk Analyst (ITSDA) will play a crucial role in providing technical assistance and support to end-users, ensuring
smooth and efficient operation of their computer systems and applications. You will be responsible for diagnosing and resolving
hardware and software issues, servicing IT requests and ensuring IT processes and polices are adhered to and escalating more
complex problems when necessary whilst delivering exceptional customer service to our internal users. You will aim to provide
excellent customer service, solving technical challenges, and contributing to a collaborative IT team.




Key Responsibilities include:




* Technical Support - Provide first-line technical support to end-users via phone, email, or in-person. Diagnose and
troubleshoot hardware, software, and network-related issues. Guide users through step-by-step solutions in a clear and concise
manner.
* Incident Management - Log and track incidents in the service desk ticketing system. Prioritise and escalate incidents based on
urgency and impact. Ensure timely resolution of issues and adherence to service level agreements (SLAs).
* Customer Service - Deliver excellent customer service by actively listening to users and empathising with their concerns. Keep
end-users informed of incident progress, notifying them of impending changes or agreed outages. Provide user training and
support for various applications and technologies.
* Documentation - Create and maintain accurate and detailed documentation of common issues and their resolutions. Contribute to
the knowledge base and ensure it is kept updated to facilitate efficient problem resolution.
* Collaboration: - Collaborate with other IT teams and Service Providers to resolve complex technical issues. Escalate issues
to appropriate teams or specialists when necessary.
* Problem Management- Monitor and report on recurring issues to help identify root causes and prevent future incidents.
Contribute to the development of proactive solutions to common problems.




Qualification & Experience:




* Bachelor’s degree in Information Technology, Computer Science, or related field preferred, or equivalent work experience. ITIL
foundation qualification would be a bonus.
* Previous experience in a service desk or technical support role is essential (2 year's experience or more is desirable).
* Proficient in troubleshooting Windows operating system, with familiarity with M365, Active Directory, and basic networking
concepts.
* Knowledge of remote desktop tools and IT Service Management tools would also be an advantage.
* Strong interpersonal and communication skills.
* Patience and the ability to remain calm under pressure.
* Analytical and problem-solving mindset.
* Willingness to learn and adapt to new technologies.

About the role
We have an exciting opportunity for a Senior Service Desk Analyst to join our IT Support Team in Oldham on a full time 35 hour per week on a permanent basis. We currently operate a hybrid working pattern, you'll work 2 days per week at Bower House, and 3 days remotely.

The successful applicant will support the 1st line technical services across the Guinness Partnership for all IT related incidents and requests. As this is a front-line role you will offer exceptional support to the members of the Service Desk, resolving straightforward problems at first contact through feedback and training. You will also maintain performance reporting, focus on process improvements, and conduct Quality assurance.
In this dynamic role you'll also be required support the other members of the Service Desk, manage multiple job queues and third-party supplier calls, ensuring that specific types of incidents or requests are assigned to the appropriate individual, team, or manager. Responsible for updating of the ITSMF tool and provide support with the objective of restoring normal service as quickly as possible.

What we're looking for
We're a customer-focused organisation so we know that how we do things is just as important as what we do. You'll not only be a skilled Service Desk Analyst, but you'll also have great customer service skills and a willingness to ensure customers queries are fixed on the first attempt. You'll also be able to demonstrate:

• Proven experience as a Service Desk Analyst or similar technical role.
• Excellent customer service skills.
• Proven ability to work methodically, define and obtain agreed procedures.
• Excellent prioritisation skills.
• Proven ability to provide accurate and clear responses to IT.
• Excellent knowledge of the Knowledge Management process.
• Able to maintain good supplier relationships.
• Excellent oral and written communications.
• Working knowledge of Microsoft Windows operating systems and Microsoft Office applications.
• Demonstrate the Guinness Behaviours.

Essential Qualifications:

• Educated to GCSE level or equivalent.

Interviews will take place: At Bower House, on Thursday 9th May & Friday 10th May 2024.

If you're interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile.

INDTGP

About Us

The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

We're on the hunt for an Service Desk Analyst to join our squad and take our tech game to the next level. If you're passionate about delivering top-notch services, love collaborating with a dynamic team, and thrive on solving tech mysteries, this is your moment!
The Role:

Be the hero for our Service Desk team, tackling tech queries like a pro.
Make end-users' dreams come true by delivering lightning-fast solutions.
Take charge as the tech maestro for site offices - you're the star!
Spice up the interface between users, systems, and applications - tech magic at its finest.
Team up with Operations to bring in fresh ideas and process improvements.
Keep things spicy by updating docs and policies - no room for boredom!
Be the tech lifesaver with enough hardware stock for those 'Oops, it broke' moments.


... Click here to view more detail / apply for Service Desk Analyst

The Service Desk Engineer position requires a combination of strong troubleshooting, technical, communication, and customer service skills.

As a Service Desk Engineer, you are the first point of contact for our colleagues in the business across the globe. Our business relies on you to provide first-class support services to resolve issues and fulfill customer requests in a timely and professional manner. 

Responsibilities

What to expect day to day

• Responding to User Requests: Tech Hub Engineers are responsible for answering phone calls, emails, and chat messages from end-users who need assistance with IT-related issues. They must ensure that all requests are acknowledged in a timely and professional manner and that all necessary information is gathered to resolve the issue.
• Troubleshooting: Tech Hub Engineers must have a good understanding of hardware, software, and networking components to be able to troubleshoot issues quickly and effectively. They should be able to diagnose and resolve problems related to desktops, laptops, printers, scanners, mobile devices, software applications, and network connectivity.
• Escalating Issues: Service Desk Level 1 technicians are responsible for escalating more complex issues to the appropriate Level 2 or Level 3 support teams. They must ensure that all relevant information is captured and documented in the ticketing system before escalating the issue.
• Ticket Management: Tech Hub Engineers are responsible for managing tickets throughout their lifecycle. This includes creating new tickets, updating existing tickets, and closing tickets when issues are resolved.
• Remote Support: Tech Hub Engineers must be able to provide remote support to end-users who are not in the same location as the technician. This can include using remote control tools to access end-users’ computers and troubleshoot issues.
• Knowledge Base Management: Tech Hub Engineers must be able to contribute to the knowledge base by documenting solutions to common issues. This helps to reduce the number of tickets that are escalated and provides a reference for other technicians who may encounter similar issues.
• Customer Service: Tech Hub Engineers must provide excellent customer service to end-users. This includes being patient, courteous, and professional at all times, even when dealing with difficult users.
• Documentation: Tech Hub Engineers must maintain accurate and up-to-date documentation of all processes, procedures, and troubleshooting steps. This information is used to train new technicians and ensure consistency in service delivery.
• Overall, Tech Hub Engineers are responsible for ensuring that end-users receive prompt and effective support for their IT-related issues.

Your new company
Hays are working with a professional services organisation based near central Bath to recruit for an IT Service Desk Manager. The role is permanent, paying circa £45,000pa offered full time on site or potentially hybrid working one or two days from home per week. The IT services department are a friendly team with a great culture. The organisation also promotes development & career progression.
Your new role
In the role you will be responsible for line management, with the service desk (1st & 2nd line analysts) team of 10. You'll work closely with the IT Service Delivery Manager to ensure high quality day to day operational IT support services for the organisation. You'll support the personal development across the team, manage one one to-one and act as an escalation point where necessary.
What you'll need to succeed
To be considered for this role you must have experience working at manager / team lead level across a busy IT service desk. Ideally, you'll have a hands-on technical background and be able to act as an escalation point where necessary (O365 suite). You'll have experience in day-to-day IT operations & management including conducting performance reviews and 1-2-1s, developing and leading on SLAs and KPIs across the team. You'll need to have excellent soft skills, be a great communicator and be able to liaise with technical and non-technical users and stakeholders across the group.
What you'll get in return
In return, you'll work for a fantastic organisation in a great team. You'll enjoy a varied day to day and good culture / work environment. The role is paying circa £45,000pa depending on experience and can offer some level of home working for the right candidate. In the role you'll get exposure to a lot of personal development & opportunity.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Service Desk Coordinator - Melbourne based
Telstra Health is powering the current drive to connected healthcare in Australia and internationally.
This is a unique opportunity to join an incredible team of experts in health and technology who are helping to solve some of the biggest challenges faced by the health and aged care sector.
You too can help to create the future of healthcare by joining Telstra Health today!
Whats the opportunity?
This role will provide professional support to all Telstra Health internal customer requirements for Level 1 and 2 end-user system support issues, queries and faults. You will be the subject matter expert and provide first line leadership for your team. This role will be based in our Melbourne office and will require you to be onsite.
Major accountabilities include:

Primary support for On/Off Site, Phone, Portal and Email support to customers
... Click here to view more detail / apply for Service Desk Coordinator

Information Technology Services  - Customer Support Services
Broaden your career within one of QLD?s largest employers  
Achieve a work-life balance with this part-time, fixed-term opportunity  
Access discounts across health and fitness, travel, retail, tech + more
Based at our vibrant St Lucia campus


About UQ
As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of ... Click here to view more detail / apply for Service Desk Analyst

We have a great opportunity for an IT Service Desk Analyst to join our in -house IT Team on a full time, permanent basis. We’re looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services.

The role

The IT Service Desk Analyst plays a crucial role in delivering technical support to end-users, ensuring the timely resolution of IT issues, and maintaining a positive user experience. This position involves responding to service requests, troubleshooting problems, and collaborating with various IT teams to deliver effective solutions. Full life cycle support of end user computing devices across HPG and on site-support of IT equipment as required. Working within a managed services environment, you will be responsible for completing service support/delivery tasks which fall outside of our supplier’s responsibility, or which require specific on-site assistance. Working in conjunction with the IT Service Desk Manager, you will log & triage calls, complete first line fix. support, refine and improve the processes and procedures in place with our suppliers to ensure continual service improvement.
What skills and experience we are looking for:
ITIL V3 or V4 foundation (essential); specialist certifications (desirable)
Experience of JIRA service Desk tooling (desirable)
At least one years’ experience in an IT Service Desk lead/Manager role
Technical Proficiency: In-depth knowledge of IT systems, networks, and software applications, coupled with the ability to troubleshoot and resolve technical issues efficiently.
Ability to use O365 products including SharePoint and Teams
Problem-Solving Abilities: Analytical mindset and the ability to diagnose and resolve technical issues efficiently.
Unfazed by having several competing priorities to manage.
Excellent verbal and written communication skills to interact with both technical and non-technical stakeholders effectively.
Adaptability: Flexibility to adapt to changing technologies, processes, and work environments.

We can offer you

We offer a comprehensive induction programme and excellent learning opportunities; with mandatory and specialist training available. We can offer 25 days holiday (increasing with each year of service, up to a maximum of 30 days), bank holidays and three concessionary days over the Christmas period. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. Please see our HPG Benefits page for more information. .

About us

As one of the largest providers of affordable homes and care in the area, employing almost 1,000 people, Housing Plus Group offers rewarding roles with excellent training and career development pathways delivering services that customers can trust across Staffordshire and Shropshire. Housing Plus Group companies include Care Plus, Property Plus and Severn Homes.

Housing Plus Group values the diversity of its communities and aims to have a workforce that is representative of this. We create inclusive environments for our people and customers where we can be our true authentic selves. We welcome applications from all sections of our community.

Join our team at Housing Plus Group, where we value your time as much as your talent. We offer flexible working options such as hybrid working and adaptable schedules, to enable you to develop your career while maintaining a great work-life balance.

If you want to be part of an organisation that’s determined to make a positive difference to homes, lives and communities, if you want to be proud of what you do, if you are looking for job security and a great career, join Housing Plus Group.

How to apply

Please apply by clicking apply within this advert, including your CV and cover letter within your application. Should you have any questions please contact careers@housingplusgroup.co.uk

Closing date: Monday 29 April 2024 - interviews will take place throughout the advert

We are committed to carrying out safeguarding checks with all our colleagues. These checks may vary according to the role you have applied for, please refer to the job description for this role for details.
We may close this vacancy early if we receive a high volume of applications. Don’t delay – apply today to avoid disappointment.
If you have not received an update within 2 working weeks of submitting your application, please assume that you have been unsuccessful on this occasion.

Sanctuary Personnel, a dedicated and award-winning recruitment agency with a TrustPilot score of 4.9/5 and nearly 1000 reviews has an exciting Locum opportunity available for an experienced Social Work Team Manager to join a well-established Children’s service based in Liverpool.

Team/Specialism: Early Help

Pay Rate: £36.72 per hour (assignment rate)

Contract: Locum, 3-Months

Hours: Full-time

Benefits of working for Sanctuary Personnel:

• Effortless Registration: Say goodbye to paperwork! Our fully online and paperless registration service streamlines the process, making it convenient and hassle-free for you.
• Compliance Made Easy: Enjoy peace of mind with our free DBS and compliance service, which includes paid-for mandatory e-learning and practical training modules tailored to your needs.
• Exclusive Opportunities: Unlock access to prestigious Social Work roles that you won't find elsewhere. From collaborating with NHSBT to supporting vital projects at The Home Office and Vaccination Centres or relocating candidates to Australia, The Falkland Islands and many other destinations, our network opens doors to diverse and impactful assignments in the UK and globally.
• Expert Guidance and Support: Benefit from personalised clinical governance and revalidation support from our in-house qualified health professional with over 15 years of experience. We're here to ensure you're always on top of your game.
• Rewarding Referral Program: Spread the word and reap the rewards! Refer a friend that works in Social Work and receive a generous £250 bonus once they've completed just 100 hours of work. The best part? There's no limit to how many friends you can refer.
• Professional Development: Working as a locum in Social Work provides opportunities for continuous professional development. You may encounter new challenges, technologies, and best practices in different settings, which can enhance your clinical skills and knowledge.

Duties:

• Responsible for oversight of the work completed in the Early Help Hubs as well as supporting the implementation of various grant funded projects and pilots
• Overseeing the work of consultant social workers, social workers and outreach family support workers in the Liverpool Early Help Hubs

Requirements of the Team Manager:

• Degree or equivalent in social work
• Current Social Work England registration
• Have a proven track record of managing staff, experience in overseeing level of need decisions in relation to case work and experience of the triage and allocation of referrals

Contact:

This Team Manager job is advertised by Kelly Page; if you are interested in this position please click above to apply now.

We welcome applications from Social Workers who meet the above requirements.

Regretfully we are only able to respond to experienced Social Work candidates who meet these requirements for this Social Work role as we need to meet our clients’ requirements, but please feel free to browse our open roles that may be more suitable for you.

Reasonable Adjustments:

If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.

Proud member of the Disability Confident employer scheme