To manage the day to day operations of the assigned campus independently.

Develop. implement and execute marketing program according to company direction.

Successful candidate can look forward to a rewarding career advancement, profit share, business opportunities or partnership.

Seniors are welcome to apply.

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Data Center Engineer
• Working Location: Boon Lay
• Working Hours: 5 days, Mon – Fri (Morning Shift 6 AM – 2 PM / Afternoon Shift 2 PM – 10 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform periodic walk-through, validation of equipment status, amber lights check, etc.
• Review work order requests in the queue and respond to semi-routine work orders by adhering to commitment times.
• Escalate and expedite orders to appropriate teams upon standard operating procedures.
• Rack and stack semi-routine customer equipment tickets.
• Support datacenter standard operating cross-connect work order requests.
• Support standard operating testing and standard operating installations of customer assets.
• Support standard operating procedures of layer 1 cross-connect certification testing.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma / Degree in IT/Computer Science, or related field.
• Minimum 1 year of IT experience or equivalent.
• Prior working experience in a Data Center, Network or Server environment would be an added advantage.
• Must be comfortable with shift rotation.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66104 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Data Center Operations Lead - Drive Daily Operational Excellence

Are you an experienced data center professional with a passion for leading teams and ensuring operational uptime? We are seeking a motivated Data Center Operations Lead to join our world-class facilities.

In this crucial role, you will supervise a team of data center technicians and coordinate all daily operations across our state-of-the-art data centers. From monitoring critical infrastructure and systems, to responding to alerts and incidents, to enforcing processes and procedures - you will be the frontline leader ensuring seamless operations.

Key responsibilities include:

• Lead and develop a team of data center technicians and vendor staff
• Oversee monitoring of data center facilities, environment, power, cooling, etc.
• Rapidly identify, troubleshoot and resolve any operational issues or downtime
• Administer service desk for data center tickets and requests
• Liaise with cross-functional teams on maintenance, upgrades and support
• Assist with disaster recovery planning, testing and documentation
• Conduct operational reviews and report on gaps, risks and improvements
• Maintain comprehensive asset documentation and compliance records
• Provide training to uplevel the data center operations team

The ideal candidate will bring:

• Bachelor's/Associate's in IT, Computer Science or related technical degree
• 5+ years of data center operations and facilities management experience
• 2+ years supervising/leading a technical operations team
• In-depth knowledge of data center infrastructure like HVAC, fire suppression, UPS
• Experience with monitoring tools, ticketing systems and incident management
• Familiarity with change management, disaster recovery and compliance
• Excellent troubleshooting skills and proven problem-solving ability
• Strong communication skills for cross-team collaboration
• Data center certification (CDCP, CDFOM, etc.) is preferred

Take your career to new heights and lead best-in-class data center operations. Apply today!

Overview

The Data Center Technician is responsible for performing daily operational tasks to monitor, maintain and support the organisation's data centre facilities and infrastructure. This hands-on technical role ensures the continuous and reliable operation of data centre systems, working under the supervision of data centre operations leadership.

Key Responsibilities:

• Monitor data centre infrastructure components including servers, storage, network, power, cooling and environmentals
• Identify and respond to system alerts, performing preliminary troubleshooting and escalating incidents
• Conduct regular preventative maintenance activities on data centre equipment per defined schedules
• Assist with installations, upgrades, migrations and deployments within the data centre
• Participate in testing and execution of data centre operations procedures and disaster recovery plans
• Adhere to all operational processes, policies and service level agreements for the data centre
• Maintain accurate documentation related to data centre assets, configurations and procedures
• Follow safety protocols and compliance requirements within the data centre environment
• Liaise with vendors and assist with coordinating on-site technical support as needed
• Provide level 1 support by managing service desk tickets related to data centre operations

Requirements:

• Associate's degree in Computer Science, IT, Data Center Operations or related technical field
• 2-4 years of experience working in a data centre operations role
• Strong working knowledge of data centre facilities and infrastructure components
• Proficiency with data centre monitoring systems, ticketing systems and troubleshooting tools
• Familiarity with hardware deployments, asset management and change management
• Understanding of data centre operations best practices, policies and procedures
• Excellent problem-solving and analytical skills to identify and resolve issues
• Strong written and verbal communication abilities
• Willingness to work a rotating shift schedule including off-hours on-call support
• Data centre certification(s) such as CDCP or equivalent preferred

This is an essential technical operations role, ensuring the health and availability of critical data centre systems. The ideal candidate will have hands-on data centre experience combined with a solid foundational knowledge of facilities and infrastructure components.

This role is with our AWS Frontier Operations team – delivering a new way of bringing Cloud Infrastructure directly to our customers. AWS Outposts brings native AWS services, solutions, and operating models to virtually any data center, collocation space, or on-premises facility around the world. Through Outposts, AWS customers can now use AWS APIs, tools, and infrastructure within their own premises and across the AWS cloud to deliver an unmatched experience. Fully-managed, maintained, and supported by AWS teams, AWS Outposts provide our customers with direct and local access to the latest AWS solutions as well as the customer support to which AWS customers are accustomed.

We are looking for a highly-driven and customer-oriented Data Center Engineer who will oversee all infrastructure-related tasks associated with installing and maintaining Outposts in customer premises and/or colocation partner data centers within the region. This includes ownership and accountability for the following efforts: building management systems (BMS), security protocols, access controls, power supply and resilience efforts, cooling systems, site hygiene, fire detection and control systems, preventative periodic maintenance (PPM), and all environmental aspects of the data center in which the Outposts units will be installed.

In this hands-on role, the Outposts Data Center Engineer operates with a high degree of professionalism and autonomy, regularly interfacing directly with Outposts customers to deliver a consistent positive customer experience. Partnering across internal cross-functional teams and external third-party partners, this role regularly innovates and enables technical solutions that address engineering challenges as they arise. The Frontier Data Center Engineer thrives in an ambiguous, fast-paced environment and must demonstrate, and inspire in others, a positive “can do” attitude and an unyielding focus on our customers.

Key job responsibilities
• Maintain accountability for the overall engineering operations associated with installing and maintaining Outposts infrastructure within customer premises and/or colocation partner data centers, to include oversight for all mechanical and electrical engineering aspects associated with Outposts.
• Proactively implement solutions that optimize the technical performance of Outposts units as it relates to mechanical and electrical requirements, security protocols, access controls, power and cooling systems, and other environmental aspects of the data center environments in which Outposts will be installed.
• In partnership with Outposts customer operations leads, field technician teams and network service technicians, support installations and break/fix activities, trouble-shooting engineering-related action items as they arise and consistently delivering the appropriate level of support to deliver against established service-level commitments with customers.
• Diagnose root causes and trouble-shoot rack power connection issues to minimize impact and consistently deliver against our goal of 100% uptime on all customer-supported infrastructure – learn from issues that arise and mitigate risk going forward.
• Actively participate in efforts to drive a culture of inclusion, collaboration, and empowerment across the Outposts DC engineering operations team and associated cross-function partner teams
• Design and deploy strategies, tools, and processes that streamline and enhance the operational capabilities of the broader team and empower team members to achieve their collective best.
• Collaborate with third-party servicing partners and colocation data center teams to program manage larger installations, engineering builds, and logistical efforts, making sure all required materials and human capital are in the right place at the right time
• Define and execute against key performance metrics for a significant number of small, medium or large-scale data centers (AWS, customer, or collocation data centers) in which Outposts are deployed – continuously drive data-drive improvements and achieve SLAs
• Own engineering operations-related aspects of critical event response/disaster recovery readiness programs
• Lead large-scale strategic initiatives that improve the overall operations and optimize the cost structure
• Consistently foster a culture of open and effective communication, minimizing the learning curve associated with tasks and ensuring all parties and customers are aligned around expectations and next steps at all times
• In support of 24x7 data center operations, may be required occasionally to work outside of standard working hours, to include nights and/or weekends (on-call rotations and/or on demand escalations) in support of client scheduling and/or time-sensitive escalations

Basic qualifications

• 5+ years of progressive work experience in technical/engineering operations (data center engineering operations, healthcare, technical manufacturing, large-scale technical production, aviation, etc.)
• 3+ years of work experience in a data center operations environment, including experience working with colocation DC partner
• Experience building management systems (BMS), security protocols, access controls, power supply and resilience efforts, cooling systems, site hygiene, fire detection and control systems, preventative periodic maintenance (PPM), and all environmental aspects of the data center
• Experience diagnosing root causes and trouble-shoot rack power connection issues
• Degree in Electrical Engineering, Mechanical Engineering.
• 2+ years of relevant experience leading others and managing a cross-functional team in a technical operations/engineering capacity
• 2+ years of experience in a client-facing role, with the proven ability to manage and effectively communicate expectations to clients.

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

The Datacenter Development team is responsible for site selection, acquisition and delivery. As the Data center Technical Project Manager, you will be responsible for the following:

Responsibilities:

- Perform end to end project management of data center delivery.

- Responsible for the electrical & telecom fitout works of the data hall.

- Responsible for the localisation of data center standards & critical equipment specifications.

- Support site selection related task in Singapore/Malaysia.

- Support technical review for data center infrastructure.

- Support work closely with the design team for the optimisation of data hall standards.

- Support local operation team for trouble-shooting.

Qualifications

- Bachelor's Degree in Electrical/Mechanical/Civil Engineering or equivalent with at least 4 years of experience in a similar field.

- Proven experience with local electrical code & fire code.

- Prior large scale project delivery experience of at least 5000 racks.

- Prior experience working with local electrical and telecom fitout contractors.

- Prior experience working with local telecommunication authorities & carriers.

Preferred Qualifications

- Certified Professional Engineer is a plus.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• We are a “Great Place to Work”
• Shuttle bus services from designated pick up point
• Transport allowance available

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results everyday.

Job Description:

• Act as the first point of contact for the customers
• Make effort to understand both internal and external customer, anticipating customer needs and giving high priority to customer satisfaction
• Provide satisfactory explanation to customer and take remedial action where necessary
• Provide pro-active feedback to the customer to ensure that the committed ETA is respected
• Alert superior of recurring service failures so that corrective actions may be taken to avoid future problems

Job Requirements:

• PC literate, proficient in MS Office
• Strong customer service and good telecommunication skills
• Able to perform multiple tasks and work independently
• Able to handle English and Korean speaking customer (in order to provide pro-active feedback to English and Korean speaking customer to ensure that the committed ETA is respected)
• Able to work shifts and/or on weekends/public holidays
• Shuttle bus services from designated pick up point.

Survey Experience Officer

• Salary: $3,000 allowance
• Working hours: 44 hours per week (5 days work week from Monday-Sunday)
• Work location: Nearest station - Clarke Quay/ Chinatown/ Novena

Job Description:

• Complete survey via phone and field visit
• Schedule interview appointments with respondents
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Resolve escalated issues from interviewers and respondents
• Data entry for completed surveys
• Status update report to supervisor
• Deliver highest level of customer experience and ensure a good survey experience
• Any other ad-hoc duties

Requirements:

1. Able to work in fast-paced environment

2. Able to speak / communicate fluently

3. Experience in KPI positions

4. Proficient in excel (VLOOKUP, Filter functions)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

We are hiring Call Centre Executives - 3 Months Minimum

Job description/Requirements:

• May be trained in more than 1 Government Agency and may have to use more than 1 laptop.
• Target and KPI to achieve is 5-6 calls per hour
• Able to multi-task to speak to the caller and type the summary of the case
• $13/hour
• Willing to learn
• Able to commit for a minimum of 3 months
• Able to start immediately

Interested candidate, please sent your resume in MS Word format to philenatan@recruitexpress.com.sg

Philena Tan Jin Mei

Outsourcing Team

Recruit Express Pte Ltd (99C4599)

We regret that only shortlisted candidates will be notified.

Location: Yio Chu Kang

Working hours: 9am to 5.30pm (Mon to Fri); 8.30am to 1pm (Every Sat)

Job Description
• Handle inbound enquiries from customers on banking products and services
• Understand customers' needs and provide 1st call resolutions.
• Solicit customer feedback, identify problem trends and recommend improvement actions.
• Other ad hoc duties assigned

Requirement
Min. 1 year of call centre experience

Interested applicants please send your resumes to jessica.nguyen@recruitexpress.com.sg

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

** 3 months to start - Preference is Permanent ** ** $31-$34 per hr Super ** ** Pyrmont ** ** Start date: Monday 11th March **

WOW Recruitment are looking for a  Call Centre Consultant  to support our healthcare client, based 5 days in the office in Pyrmont, Sydney. 
 
Our client is an Australian-owned and operated not-for-profit that specialises in hearing aids. This organisation offers solutions and services to help transform the lives of people with hearing loss.
 
The ideal candidate will have a can-do attitude and understand the importance of creating and maintaining customer relationships with a predominantly older clientele. Outbound experience and previous hearing or health related industry experience would be highly regarded but is not essential.

Perks & Benefits:

Be involved in a new team that radiates a culture of excellence
This company encourages supports career and personal growth
All expenses paid 3 day
... Click here to view more detail / apply for Call Centre Operator ? TEMP 2 PERM

Koble is a fast-rising smart home solutions provider.

As our Smart Home Sales Specialist, you will get the unique opportunity to direct the business development of Koble's smart home solution.

Being our smart home sales specialist, you will learn to tailor home automation devices according to a homeowner's family needs. Equipped with smart home knowledge, you are the front person communicating to homeowners on how smart home brings unprecedented convenience and comfort to them.

As part of project management, you will be liaising with various stakeholders in the home renovation industry to incorporate smart home solution in a new house. You will understand how to provide a fuss-free and functional smart home transformation experience and enjoy the fulfilment of giving homeowners unprecedented convenience, comfort, and security.

Applicants must display a high level of integrity and empathy. You should be able to communicate effectively with teammates and with customers across different social identities. Applicants must also have a high level of self-awareness and is able to recognise his own strengths/weaknesses. Other than that, you must be able to display high learning agility.

We are also looking for a leader who is able to convince people through the influencing tactics of logical, emotional, or cooperative appeals, all done authentically and transparently.

Be part of a team that transform homes into a fully functional and beneficial smart home!

Commitment: Full Time

Working hours: 5 days including weekends 10-7pm or 6 days 10-6pm

Remuneration: Basic $3,200 - $3,700 + Comms

In-bound sales; no cold call required

Looking to launch your career in customer service? We're hiring multiple Call Centre Operators to join our dynamic team in Butler, WA. No prior experience is needed – we're seeking individuals with excellent communication skills and a passion for helping others.

Key Responsibilities:

Handle inbound and outbound calls from customers in a professional and courteous manner
Provide accurate information and assistance to resolve customer inquiries and concerns
Navigate computer systems to input and retrieve customer data
Follow call scripts and protocols to ensure consistency and quality of service
Escalate complex issues to appropriate departments for resolution

Requirements:

Strong verbal communication skills and a friendly, customer-focused attitude
Ability to multitask and prioritize tasks in a fast-paced environment
Basic computer skills and proficiency in typing
Willingness to learn and adapt to new procedures and systems
High school diploma or equivalent

Benefits:

Comprehensive training provided – no experience necessary!
Full-time hours with opportunities for overtime
Competitive pay and performance-based incentives
Supportive team environment with opportunities for advancement
Convenient location in Butler with easy access to public transportation

If you're ready to embark on a rewarding career in customer service, apply now! Join our team and start making a difference in the lives of our valued customers. Please submit your resume and cover letter outlining why you're interested in the position. We can't wait to welcome you to our Call Centre team!

1 Year (Renewable)

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records.
• Participate in trainings, tests and audits when required.

Pay Package

• Salary: Up to $2800*
• Yearly performance bonus: Up to 1 month of salary

*Salary to be offered

Patient Service Associate: Salary $2,300 (Include transport and work shift allowances)
Min GCE ‘N’/‘O’ levels with pass in English, with one (1) consecutive year of contact centre and/or healthcare experience.

Senior Patient Service Associate: Salary $2,800 (Include transport and work shift allowances)
Min GCE ‘N’/‘O’ levels with pass in English, with two (2) consecutive years of contact centre and/or healthcare experience OR Min GCE ‘A’ levels or Diploma, with one (1) consecutive year of contact centre and/or healthcare experience

Working hours (Shift and rostered

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to speak in English and Mandarin
• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Pleasant personality and customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

1 Year (Renewable)

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records.
• Participate in trainings, tests and audits when required.

Pay Package

• Salary: Up to $2800*
• Yearly performance bonus: Up to 1 month of salary

*Salary to be offered

Patient Service Associate: Salary $2,300 (Include transport and work shift allowances)
Min GCE ‘N’/‘O’ levels with pass in English, with one (1) consecutive year of contact centre and/or healthcare experience.

Senior Patient Service Associate: Salary $2,800 (Include transport and work shift allowances)
Min GCE ‘N’/‘O’ levels with pass in English, with two (2) consecutive years of contact centre and/or healthcare experience OR Min GCE ‘A’ levels or Diploma, with one (1) consecutive year of contact centre and/or healthcare experience

Working hours (Shift and rostered

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to speak any 2 languages (English, Mandarin, Malay, Tamil, any other language)
• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Pleasant personality and customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry