Company :

Highmark Inc.

Job Description : 

JOB SUMMARY

**This is a hybrid role. If you work within a 50 mile radius of an office located in PA, WV, DE or NY you will be required to come in to the office 3 days a week.

Work with Pharmacy Markets business owners, stakeholders and other management, as required, to achieve Pharmacy Markets growth objectives.  Organize and coordinate Pharmacy Markets activities to focus on the successful delivery of desired results.  Monitor and evaluate the progress, status and alignment of activities. Perform corrective action as needed to maintain the viability, relevance and timeliness of the work. Communicate regularly and effectively with customers regarding issues or concerns.

Depending on the Pharmacy Markets business unit, may be responsible for one or more of the following:

• Perform research on projects and manage and lead projects to successfully meet business objectives. May manage all size projects (small, medium, large, enterprise).  Analyzes data to determine business problem, trends, or opportunities for process improvements.
• Identify needs to develop new and innovative Pharmacy products, perform appropriate research/analyses, and evaluate feasibility of the administration and implementation of products.
• Partner with business units to ensure compliance with governmental, contractual, and corporate guidelines, regulations, and policies and procedures. Continuously monitor regulatory changes, legislative efforts, industry trends, and/or contract changes.
• Provide consultation and analytic support to assigned functional areas.
• Collaborate with business owners/stakeholders to understand business needs, processes project specifications and business case development. Translate business needs into clearly defined and documented, high quality requirements, functional designs, and system supplemental specifications for new Pharmacy Markets applications and/or analyzes change requests/enhancements in existing Pharmacy Markets applications.

ESSENTIAL RESPONSIBILITIES

• Implement product/program designs and ensure quality standards, financial performance, and regulations are met.  Develop and establish standardized processes and effective measurement, evaluation and improvement methods.  Implement interventions that result in continuous measurable improvements. Work collaboratively with business owners to identify areas where improvements are needed and to develop and monitor appropriate action plans to ensure a consistent focus on priority issues.  General knowledge of key performance indicators (KPIs) and metrics.
• Analyze data processes, business processes, and interfaces to support multiple areas which will include program (and/or vendor) oversight, using appropriate measurement processes and potential audits. Gather and analyze information, designs and test solutions to problems and formulates plans.  Make decisions that refine and improve known practices or develops new approaches.
• Work with multidisciplinary teams within Pharmacy Markets, other Highmark departments, and external vendors to ensure program effectiveness and general project management. Make independent contributions to projects as well as contributes and manages some small to medium projects, when applicable.
• Accountability for escalated or complex issue resolution.
• Develop business and pharmacy benefit solutions to satisfy mutually agreed upon goals and objectives; conduct problem solving resolution and decision making sessions for complex issues and projects; promote a culture of performance excellence and continuous quality improvement.
• Communicate effectively with all levels of the organization. Establish routine informational exchanges, based upon proposed product designs, prospective goal setting, strategic planning and implementation activities. Identify and articulate problems to management, steering committees and/or project sponsors.
• Research and develop competitive pharmacy benefit offerings and ensure proper positioning in the marketplace.  Focus on achieving optimal member experience and continued viability of the pharmacy product portfolio.
• Other duties as assigned or requested.

EDUCATION

Required

• High school diploma / GED

Substitutions

• None

Preferred

• Bachelor's Degree

EXPERIENCE

Required

• Healthcare experience
• Project Management experience

Preferred

• Project Management

LICENSES or CERTIFICATIONS

Required

• None

Preferred

• Six-Sigma

SKILLS

• Advanced experience with MS Office.
• Experience in performing group/meeting presentations to technical/non-technical and customer audiences.
• Strong critical thinking skills.
• Ability to identify and assess patterns, trends, root causes, develop explanations and test solutions.
• Ability to identify and assess problems and solutions, refer to applicable policies, identify options, and recommend appropriate courses of action.
• Excellent verbal and written communication skills.

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

The main role of the Senior Information Analyst is to lead a team within Information Services to deliver business intelligence to support operational front-line patient delivery and maintain external statutory reporting requirements for that area.

The role requires the post holder to:
• adopt a proactive and flexible approach and to use initiative in problem solving;
• develop and manage the submission of returns, ensuring that statutory requirements are met;
• lead on the development, testing and implementation of new customer-focussed reports;
• play a lead role in the set up and delivery of information required to support the provision of hospital services, thereby allowing managers to make informed decisions; and
• be responsible for monitoring and reporting waiting times. Providing comprehensive reporting to Trust managers and Commissioners.

To be responsible for delivery of information reporting services for an area of the Trust, working with senior managers and colleagues to delivery trusted and assured reports to inform decision making.

To ensure high standards of data compliance with national requirements are met for all statutory requirements that are delivered on time in the expected format.

To innovate and create strong visualisations using all the tools used within the Trust, advocating for any new tools required, to make the translation of data into knowledge effortless and accessible.

The Queen Elizabeth Hospital (QEH) King’s Lynn is located near some of the most beautiful scenery in the UK, along the north Norfolk coast, and not far from Sandringham House.

We provide a comprehensive range of specialist, acute, obstetrics and community-based healthcare services to around 331,000 people across west and north Norfolk, in addition to parts of Breckland, Cambridgeshire and South Lincolnshire.

We have more than 4,000 staff and volunteers, approximately 530 beds, and a helipad for air ambulances. We work with neighbouring hospitals for the provision of tertiary services, including as part of regional partnership and network models of care, such as the trauma network.

In February 2022 the significant progress that has been made at QEH was recognised by the Care Quality Commission who rated the Trust as ‘Good’ in all of the core services they inspected. They recommended the Trust moves out of the recovery support system (formerly special measures).

Please see attached document for a full list of main responsibilities that will be required as part of the job.


This advert closes on Thursday 14 Mar 2024

Job Description:

Baptist Health is looking for an Epic Certified Pharmacy Analyst to join our team. This is a remote position that requires residency in KY, IN, or IL

Under general direction, responsible for application and integration of information technology in the healthcare setting. This position will serve as a liaison between the IT department and operations to align system design with operational processes. This includes data collection, workflow analysis, system configuration, testing, and support. Participates in application deployment and procedure documentation. Ensures that the software build meets organizational goals and external mandates such as HIPAA and Meaningful Use. Has technical knowledge of all phases of applications system analysis and project management. May have duties instructing, directing and checking the work of other Application Analysts, personnel, and project team members. Acts as project leader for projects with moderate to large budgets or system-wide implications, multiple projects of a short to long-term duration, and medium to large projects.

Requirements

• Bachelor of Science in Pharmacy and Pharmacist License required. Recent/relevant technical experience in medication management integrated with an EHR preferred.

• Appropriate certifications or licensures (if applicable) required within 6 months of hire.

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

The Loan Doc & Proc Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures, or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.                                          

Individual must be accountable, ethical, results oriented, trustworthy, and credible.                                

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process.
• Activities will include independently processing and closing loans within a complex loan operations environment
• Involves in providing day-to-day loan transactional processing which may include booking cash transactions and making payments, performing loan reconciliations, input of general ledger entries and (complex) calculations. In addition, there will be possible interaction with other counterparties around positions and outstanding balances/claims.                                                                                     
• Supports an expansive and/or diverse array of products (risk and control) /services.
• Follows established procedures to identify and resolve problems related to loan documentation/processing activities that require investigation or research.
• Make recommendations to management to support process improvement.
• Resolves problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Designs and analyses moderately complex loan documentation reports to satisfy management requirements, support/control activities, and the launch of products/services.
• Makes evaluative judgments based on the analysis of factual information and provides assistance in the implementation of loan documentation process improvements.
• Minimizes risk to the bank through increased knowledge of procedural requirements - understands and monitors errors to suggest solutions to reduce errors, and to adhere to audit and control policies
• Timely management and escalation of all inquiries and issues related to loan processing
• Has direct interaction with external customers to disseminate or explain information
• Demonstrates an intermediate level of understanding of products and processes, and of how duties relate/integrate with others in the team and closely related teams
• Demonstrates an excellent knowledge of Bank related systems.
• Utilizes communication, interpersonal and diplomacy skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information, while sensitive to audience diversity
• Individuals at this level exhibit executional capabilities
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.                                                                                                                                                                                                                                                                      

Qualifications:

• 0-2 years relevant experience
• Elementary level knowledge of Business Processes, Systems and Tools used in the Loan Process
• Demonstrate understanding of Loan Processes, Procedures, Products and Services
• Basic awareness of managing, preparing, and reviewing loan documentation
• Able to identify, mitigate, manage, resolve, and escalate risks and issues
• Awareness of risk types, policies and control measures and processes
• Comply with applicable laws, rules, and regulations, and adhering to Policies

Education:

• Bachelor’s/University degree or equivalent experience

-------------------------------------------------

Job Family Group:

Operations - Transaction Services

-------------------------------------------------

Job Family:

Loan Documentation and Processing

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Job Family:

Scientific Research & Analysis (Digital)

Travel Required:

None

Clearance Required:

Ability to Obtain Public Trust

What You Will Do:
We are currently searching for a Health Scientific Policy Analyst to independently provide support services to satisfy the overall operational objectives of the National Institute on Minority Health and Health Disparities (NIMHD). The primary objective is to provide services and deliverables through performance of support services. This is a full-time, on-site opportunity in Rockville, MD.  

• Contribute to a wide range of functions involving planning, policy development, program evaluation and analysis necessary for key policy and program decisions by leadership.
• Analyze and evaluate issues associated with health-related research programs.
• Analyze health-related research-related science policies, including literature reviews.
• Develop, implement, and report on strategic plans associated with health-related research.
• Develop and implement logic models, performance metrics, and data collection instruments and strategies to monitor progress towards meeting goals established in strategic plans.
• Analyze complex scientific variables that impact the planning and outcome of the research program(s) when preparing various reports.
• Use computer databases and applications for data management, data queries, and data reporting, in support of strategic planning, evaluation, and scientific reporting.  Establish key quantitative and qualitative metrics to assist with evaluation activities.
• Collect, analyze, and assimilate data to provide a rational basis for research, health, and social policy and program decisions that may have ethical, legal, and social implications.
• Monitor, review, analyze, and evaluate the significance of social, legal, and ethical research, policies and issues related to NIMHD mission and programs, such as minority health and populations with health disparities.
• Provide scientific, analytical and/or policy support, assistance and coordination to senior leadership and program staff related to a broad range of institute activities.
• Provide Subject Matter Expertise (SME) on workgroups and committees and at conferences as needed.
• Plan, organize and participate in technical meetings and consultations that convene diverse groups to discuss key issues, identify research gaps and priorities, and articulate research agendas around specific research topics.
• Coordinate the work to be carried out by junior staff, including clear and precise outline of goal/ objective and expectations.

What You Will Need:

• PhD or master’s degree plus 3 years specialized public health experience.
• Excellent analytical, organizational and time management skills
• Experience in portfolio analysis, strategic planning, or policy briefs
• Knowledgeable in Adobe Acrobat and MS Office Suite

What Would Be Nice To Have:

• Knowledge of minority health and health disparities.
• Strong communications skills, both oral and written
• Knowledge of NIH grants and funding mechanisms
• Familiar with various databases used to conduct literature research
• Preferred areas of study are Community and Public Health, General Medical and Health Services, Health and Medical Administrative Services, Medical Assisting Services, Miscellaneous Social Sciences, or interdisciplinary Social Sciences

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Parental Leave

• 401(k) Retirement Plan

• Group Term Life and Travel Assistance

• Voluntary Life and AD&D Insurance

• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

• Transit and Parking Commuter Benefits

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Care.com annual membership

• Employee Assistance Program

• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

You will be responsible for analyzing financial and business data, identifying areas of opportunity and potential risks, and developing and implementing strategies to improve business performance. This position requires strong analytical and problem-solving skills, advanced proficiency in Microsoft Excel and financial modeling, and excellent communication and presentation skills. You will also be required to take part in UAT work for Oracle and Hyperion. Client Details This firm in the Cancer Research Industry is known for fostering a dynamic and innovative work environment, providing opportunities for employees to contribute to cutting-edge advancements in precision oncology. The company values diversity, offers competitive benefits, and emphasizes professional growth, making it an attractive workplace for those passionate about making a meaningful impact in the field of cancer diagnostics. DescriptionAnalyze financial data and create financial models to support business decision-makingAnalyze market trends and business performance data to identify areas of opportunity and potential risksCollaborate with cross-functional teams to develop and implement strategies to improve business performanceMonitor and analyze industry and competitor trends to identify potential threats or opportunitiesPrepare reports and presentations for senior management that effectively communicate complex financial and business data ProfileBachelor's degree in Finance, Business Administration, or related field5 years of experience in financial analysis, business analysis, or related fieldStrong analytical and problem-solving skillsAdvanced proficiency in Microsoft Excel and financial modeling Job OfferPotential long term opportunities within the firm depending on performance This firm provides opportunities for career advancement and professional development, as well as exposure to global business operations and a dynamic, innovative work environment. To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Claris Lim on +65 6643 9732.

Leidos is a Fortune 500™ company aimed at embracing and solving some of the world’s most pressing challenges. Through science and technology, Leidos makes the world safer, healthier and more efficient.

The NISC IV program at Leidos is looking for an Occupational Safety Health Analyst supporting the Federal Aviation Administration (FAA) from their facility located in Auburn, WA.

We are seeking a talented and energetic candidate to work with the best and brightest employees around the country in creating innovative all-encompassing solutions for our programs. You will work in a fast-paced and diverse environment, enjoy flexible work arrangements, and will have a management team that encourages your career development and growth.

In this role, you will gain many intangible skills, such as time and task management, critical thinking and problem solving, the ability to communicate complicated problems in a concise manner, as well as solve complex problems using available tools.

The selected candidate will:

• Takes effective steps to ensure that workplace conditions comply with applicable federal and state Occupational Safety and Health standard provisions of any labor agreement, ensuring that all required records are prepared and maintained.
• Participates in Occupational Safety and Health Administration (OSHA) inspections and in any procedures that may follow a citation.
• Investigates, prepares reports, and forwards documentation to customer as required.
• Reports on injuries and fatalities.
• Conducts safe work procedures training courses.

Primary Responsibilities:

• This position will support the Federal Aviation Administration (FAA), Air Traffic Organization (ATO), Western Service Area (WSA) Environmental, Occupational Safety & Health (EOSH) Program and assist the District Safety and Environmental Compliance Managers (SECMs) in providing EOSH support to Airway Facilities (AF) personnel in the Seattle District.
• The candidate will support the customer’s Asbestos, Lead, Environmental Compliance, OSH Compliance, Confined Space, Fall Protection, Safety Training, Drinking Water, Indoor Air Quality (IAQ), and Pandemic programs.
• The candidate will participate in EOSH investigations related to potential accidental releases, mishaps, and employee complaints, as requested by the Safety and Environmental Compliance Managers (SECMs).

Please Note: Must be able to work onsite in Auburn, WA.  Partial telework potential with Manager’s approval.

Required Qualifications:

• Must have experience in one of the following areas: Industrial Hygienist (IH) OR Occupational Safety and Health (OSH).
• Working knowledge and proficiency utilizing Microsoft Office applications to include MS Word, MS Excel, MS Office and MS PowerPoint.
• The position requires the candidate to travel approximately 25% - 50%.
• Ability to obtain a Public Trust Security Clearance Suitability (To be eligible for Public Trust Security Clearance, one must be either a U.S. Citizen OR a U.S. Permanent Resident/Green Card holder who has resided in the U.S.A for the past 3 years of the past 5 years consecutively with no breaks).
• Bachelor’s degree from an accredited college in a related discipline, OR equivalent experience/combined education, with 4+ years of professional experience; OR 2+ years of professional experience with a related Master’s degree. Additional years of relevant experience maybe accepted/considered in lieu of degree.

Preferred Qualifications:

• Certified Safety Professional (CSP) OR Associate Safety Professional certification is highly desired.
• Certified in any of the following areas is a plus: Asbestos Hazard Emergency Response Act (AHERA) Asbestos Contractor/ Supervisor; AHERA Asbestos Building Inspector; Certified Lead Professional; Lead Inspector/ Risk Assessor; and Hazardous Waste Operations and Emergency Response (HAZWOPER).
• Able to be fit-tested and wear respirator and be enrolled in Respiratory Protection Program (if hired).
• Able to meet all requirements necessary to climb structures and oversee Fall Protection Program.
• Confined Space assessment experience, program administration experience; Forklift Operator, Forklift Instructor; Aerial Lift Operator, and Aerial Lift Instructor Experience, are desired.
• Highly developed presentation skills, comfortable conducting training classes, self-motivated and proactive team player, and excellent written and oral communication skills.

Your greatest work is ahead!

Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your resume with us today!

Original Posting Date:

2024-02-01

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $68,900.00 - $124,550.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Job Category:

Information Technology

Work Shift/Schedule:

8 Hr Morning - Afternoon

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

The Digital Health Analyst is responsible for providing support for various digital health initiatives across multiple platforms, including, but not limited to Epic, Kyruus, and PressGaney. This position works on complex problems where analysis of situations or data requires an in-depth evaluation of both the technical needs/capabilities and the real-world implications to operational workflows and the user experience. The role requires a strong & broad knowledge of technology from multiple areas including web, cloud services, artificial intelligence, mobile apps, IoT, wireless communication, software development, wearable devices, etc. -- and the ability to quickly learn about new technologies to understand their value. The Digital Health Analyst may provide light project management or oversight of other project team members from other internal/external groups.

Minimum Job Qualifications

• Licensure or other certifications:

• Educational Requirements: Bachelors Degree in a related field of study or equivalent experience required.

• Minimum Experience: Six (6) + years experience with the business application related to digital health, telemedicine or similar fields.

• Other:

Preferred Job Qualifications

• Preferred Licensure or other certifications:

• Preferred Educational Requirements:

• Preferred Experience:

• Other:

Job Specific and Unique Knowledge, Skills and Abilities

• Works collaboratively with system users, technical staff, other IT groups and vendor support resources in solving complex problem

• Leads project and develops/executes the NGHS project management methodology for a business application project

• Works at direction of Digital Health Director to assist in implementation and maintenance of digital health platforms

• Follows system testing protocols and partners with IT teams to support standardized methodology for testing major system functions before system changes/upgrades are moved to production environment

• Follows system training protocols and partners with IT teams to catalogue support materials related to implementation of
  system changes like routine updates, troubleshooting, issue resolution and product enhancement

• Coordinates resources as appropriate on user requests for changes, enhancements, additions, etc. to ensure feasibility, quality and
  appropriateness for the system involved

• Develops an understanding of customer operations/department operations and systems

• Partners with the IT Business Intelligence and Data Analyst teams to discuss reporting needs, and identify and develop reporting tools and dashboards for users, leaders and overall program

• Partners with department leaders to redesign processes and maximize the use of digital health tools

• Provides exceptional customer service to external/internal requests

Essential Tasks and Responsibilities

• Works with IT project managers and analyst teams in implementations of new systems, system upgrades and enhancement of current system functionality

• Strong analytical and product management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements

• Demonstrates sound technical judgment and competent technical skills with ability to troubleshoot complex issues

• Demonstrates strong communication skills, both written and verbal; includes customer interactions and technical documentation

• Works independently with users to define concepts and under direction of project managers

• Demonstrates leadership skills by mentoring other team members and resolving complex problems

• Acts as an Application Consultant, providing leadership for platform adjustments and enhancements

• Must be able to function in a dynamic environment subject to changes in schedules and priorities while working on multiple projects/ issues concurrently

• Able to develop and maintain good working relationships and to interact positively and productively with teams within the department
  and outside of the department

• Other duties as assigned

Physical Demands

• Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time

• Weight Carried: Up to 20 lbs, Occasionally 0-30% of time

• Vision: Occasionally 0-30% of time

• Kneeling/Stooping/Bending: Occasionally 0-30%

• Standing/Walking: Occasionally 0-30%

• Pushing/Pulling: Occasionally 0-30%

• Intensity of Work: Frequently 31-65%

• Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. 

NGHS: Opportunities start here.

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Role purpose:

The on-site analyst role is to ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer requests and escalations from the Global Service Desk. Problem resolution will involve the use of incident management tools, as well as hands-on support at the on-site level.

Responsibilities:

· Perform hands-on fixes, including installing and upgrading software, installing hardware, managing mobile devices, implementing file backups, and configuring applications.

· Owns and drives issues to resolution including escalation to specialized resources within the broader IT organization. Remains engaged on issues until resolution.

· Provide Tier 2 technical support for client facilities such as video conferencing and audio conferencing services.

· Lead, coordinate and participate in improvements as they relate to the on-site IT environment.

· Serves as an advocate for the organization’s information security management system. Assists customers to work efficiently within the ISMS framework.

· Test fixes to ensure problems have been adequately resolved.

· Perform post-resolution follow-ups to customer requests.

· Evaluate documented resolutions and analyse trends for ways to prevent future problems.

· Field incoming requests from customers via both telephone and e-mail in a courteous manner.

· Build rapport with customers.

· Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.

· Prioritise and escalate problems (when required).

· Record, track, and document problem-solving processes, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.

· Apply diagnostic utilities to aid in troubleshooting. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.

· Understands the essential responsibilities of the position and works to continuously to build and improve the skills necessary to be proficient in the role.

· Serves as a back up to the IT Support Technician as appropriate.

· Serves as lead Audio Visual SME for live meetings and events held onsite or at remote locations as requested.

· Supports operates and maintains AV equipment for live meetings and events.

· Provides support and demonstrates expert knowledge for online webinar tools and applications.

· Acts as backup trainer when requested.

Please view the attached job description and person specification to view the full details about the role

A Vacancy at Rotherham Doncaster and South Humber NHS Foundation Trust.


To support the development and continued use of the Electronic Prescribing and medicines administration system (ePMA) - Trustwide.

To be actively involved in the training of Trust staff in the use of ePMA system and support the development of policies, procedures and training packages.

To participate in the provision and development of pharmaceutical services within the trust through the audit and data analyst functions.
• To take an active role in the pharmacy team and provide support to less experienced staff with respect to ePMA and data management.
• To assist the Medicines Management Technicians using ePMA/EPS functionality to facilitate our patient services.
• To ensure that patient safety and service delivery are maintained in the event of failure of the electronic prescribing system and facilitate system recovery. This will involve supporting the establishment of robust business continuity plans for potential ePMA/EPS downtime.
• To analyse, monitor and review the team’s training approach ensuring that any lessons learned are incorporated into future training plans.
• To contribute to the design and implementation of system audits, service development initiatives and statistical and financial drug transactions. To participate in pharmacy service audits, both local and national, and to provide accurate information.
• To work with Medicines Support Officer and senior technicians in analysing and presentation of medicines related incidents reported through the Trust.
• To identify changes which are required to SOPs, policies and procedures in response to the implementation of ePMA/EPS in order to ensure the provision of high-quality services

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 3700 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values.

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/



Please view the attached job description and person specification to view the full details about the role


This advert closes on Monday 8 Jan 2024

Proud member of the Disability Confident employer scheme

The post holder will be a member of the Primary Care Mental Health team. This post has the responsibility forproviding day-to-day service coordination and analysis as part of the Primary Care Mental Health Service across South Tyneside. In addition, the post will be responsible for developing templates for the extraction of data from GP practices through EMIS, and ensuring clean data is uploaded onto the Mental Health Data Set.

For further information on this role, please see the attached detailed Job Description and Person Specification. The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application. Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form. All new staff appointed at the Trust are subject to a 6 month probationary period. Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Bani Sabharwal, Recruitment Advisor, on b.sabharwal@nhs.net Further details regarding the post may be obtained by contacting the manager as per the contact details above.

The Loan Doc & Proc Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. Individual must be accountable, ethical, results oriented, trust worthy and credible.

Responsibilities:

• This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process .                                                                                                                      
• Activities will include independently processing and closing loans within a complex loans operation environment     .                                                                                                                                                              
• Demonstrates a comprehensive understanding of how own loan function collectively integrates to contribute to achieving overall business goals
• Applies in-depth knowledge of concepts and procedures within own area to resolve issues related to loan documentation processes
• Responsible for escalating control gaps and issues to senior management
• Identifies loan related control deficiencies and implements appropriate procedures and solutions to mitigate any risk or control losses
• Directly impacts the area through shared responsibility for delivery of end results and formulation of procedures/process improvement
• Provides value-added perspective or advice that contributes to the development of new techniques and the improvement of the loan documentation processes for the area
• Resolves complex problems where the analysis of situations or data requires an in-depth evaluation of loan procedures and industry standards
• Makes a significant contribution to change-the-bank projects and offers solutions at an advanced level
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations, mostly but not limited to the loan documentation process
• Assumes informal/formal leadership role within the team, is involved in the coaching and training of new recruits, and provides guidance and support to junior staff
• Creates, develops and maintains effective relationships with colleagues, management, internal/external clients and stakeholders, and seeks to understand their needs and provides solutions
• Persuades and influences others through collaborative communication skills; may negotiate with external parties
• Individuals are expected to be a subject matter expert in one (or more) specific skill sets, business areas or products
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills: Must Have:

• Adequate understanding of Loan Processes and Procedures.
• Advanced knowledge of risk types, policies and control measures and processes.

Skills: Prefer to Have:

• Moderate knowledge of accounting principles and accounting practices.
• Extensive knowledge of Business Processes, Systems and Tools used in the Loan Process.
• Reasonable knowledge of Loan Products and Loan Services.
• Comprehensive expertise of managing, preparing and reviewing loan documentation.
• Extensive comprehension of Financial Products, such as Cash Management, Treasury, the Trade Lifecycle.
• Comprehensive  knowledge of compliance with applicable laws, rules and regulations, and adhering to Policies.
• Reasonable expertise of using evaluative and ethical judgment to make decisions.
• Complete understanding of identifying, mitigating, resolving, managing and escalating risks and issues.
• Extensive skills of ability to view multiple perspectives, prioritize, adapt and multi-task.
• Extensive ability to think strategically, considering the end-to-end, adjacent impacts to the broader system; to formulate strategies and innovate.
• Reasonable abilities to analyze and think critically and conceptually and interpretively to solve problems. Includes ability to identify opportunities, assess needs, conduct qualitative and quantitative analyses, synthesize insights and provide recommendations.
• Adequate experience to effectively communicate (written and verbal) and present with diplomacy; Ability to build and manage relationships through advising, collaborating, influencing, negotiating and persuading.  
• Acceptable abilities to manage, improve, and design processes and standard operating procedures, including managing KPIs and SLAs to monitor and enhance service quality and process integrity.
• General understanding of implementing projects for system Implementation, technology enhancements through project management and coordination skills.
• General experience to managing and developing a team or multiple teams, including people-related actions and decisions such as performance evaluations, compensation, hiring, disciplinary actions and terminations.
• Experience managing complex activities.

Skills: Nice To Have:

• Basic awareness of the industry, competitors and trends.
• Moderate experience to plan (long-term, medium-term and short-term), create and manage budgets and  reduce expenses / save costs.

Qualifications:

• 5-8 years of experience
• Energetic leader who is able to lead and drive initiatives and deliverables 
• Sound knowledge of financial products, accounting principles and practices
• High degree of numeracy, an analytical approach to tasks and problem solving skills are essential
• Ability to understand complex data and condense into key themes

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Loan Documentation and Processing

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Time Type:

Full time

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Primary Location:

Irving Texas United States

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Primary Location Salary Range:

$78,080.00 - $117,120.00

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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