Total 4,236 admin executive job vacancies in Customer Service category in Malaysia

Join our dynamic team in a vibrant and collaborative work setting. Our team, comprised of young, enthusiastic and energetic individuals, strives collectively to achieve our shared objectives. Embrace a workplace where casual attire is acceptable, fostering a comfortable yet professional atmosphere. As we collectively meet daily goals, you'll progress through diverse roles, expanding your job scope and skill set. Gain a comprehensive understanding of the entire company operation, with management guiding you towards a role that aligns with your strengths and preferences.

As you progress in your career with us, you will have the opportunity to take on leadership roles, including mentorship and team management, playing a pivotal role in your professional development.

Enjoy quality break time engaging in games, lunch, and friendly conversations. Recognizing our accomplishments, we will reward ourselves in various team-bonding activities.

Job Description:

• Engage with parents to gather details for their tutor requests.
• Match suitable home tutors to parents based on specified criteria.
• Clear inquiries through WhatsApp, Email, and SMS systems.
• Accurately input administrative details into our system.
• Issue invoices and manage outstanding payments from clients

Requirements:

• Diploma/Degree Holder.
• Singaporean/Singapore PR Holder.
• Meticulous and organized
• Strong communication skills (verbal and written).
• Capable of thriving in a fast-paced environment.
• Demonstrated ability to handle individual tasks and work effectively within a team.
• Eager to learn and committed to personal growth.

Working Hours:

Full-Time: 4 weekdays + 1 weekend (9:00 am - 6:45 pm / 10:15 am - 8:00 pm)

Starting Pay $2800-$3000/month with Career Progression to $4,000< to Management Level

Part-Time: 2 Weekdays + 1 Weekend (9:00 am - 6:45 pm / 10:15 am - 8:00 pm) | School Friendly Environment |

Starting Pay $12-13/hour

To Apply:Kindly submit your CV/Resume via WhatsApp at 85223457.

Please see the attached job description and person specification for full details of the duties and responsibilities of the role.

Position: Office Admin/Business Support Specialist (6 months, renewable & convertible)

Location: Benoi (Tuas)

Working Hours: 8:30am to 5:30pm

Salary: $3,600 per month

Transportation: Transport pick-up available at various locations (Potong Pasir, Clementi, West Coast, Yew Tee, Choa Chu Kang, Jurong West, Woodlands, Punggol, Ang Mo Kio, Serangoon)

Job Summary:

We are seeking a proactive and detail-oriented Office Admin/Business Support Specialist to join our team in Benoi-Singapore. In this role, you will provide comprehensive support to our sales & service team, ensuring smooth operations and excellent customer service. This position offers a 6-month contract with the potential for renewal and conversion.

Responsibilities:

• Manage accounts receivables process, including invoice generation and payment collection.
• Coordinate with sales to ensure accurate and timely invoicing.
• Monitor customer accounts to track outstanding payments and follow up on overdue invoices.
• Attend to product sales enquiries and provide information on stock availability.
• Prepare proposals for customers, distributors, and dealers related to our products.
• Communicate with Marketing and Factory teams for pricing, lead time, and sales updates.
• Update pricing, brochures, and templates for air compressors and related products.
• Compile and provide sales reports to management.
• Negotiate on discount requests within authority limits to maximize profit margin.
• Handle item creations, order changes, and new customer account setups.
• Maintain systematic filing of sales project files, library, and technical materials.
• Coordinate sales-related activities with customers (e.g., user training, testing, commissioning).
• Provide ad-hoc office administration support for the sales & service department.

To Apply:

If you are proactive, detail-oriented, and possess the required skills and experience, we invite you to apply for this exciting opportunity. Please send your resume to Jocelynchan@recruitexpress.com.sg

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

Key Highlights

• Exposure in the government sector
• Location: Caldecott
• Working Hours: Mon- Fri (office hours)
• Duration: 12 months

Key Responsibilities

• Input data to system and generate reports for data matching
• Verify data by comparing it to source information
• Assist with verification of system access of users
• Retrieval of data from system when required by team
• Call clients to obtain consent to share data with vendor
• Assist other admin and logistical duties

Requirements

• Min Degree
• Proficient in Microsoft Office

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Chok Kah Hwa

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

Responsibilities:

• Manage monthly principal service billings
• Handle all incoming phone calls, emails, and faxes promptly and professionally.
• Plan and coordinate daily deliveries and collections.
• Process sales order, delivery notes, invoices, quotations, debit notes and credit notes.
• Follow-up and respond promptly on customer backorders, contracts, enquires and requests.
• Work closely with internal stakeholders such as Warehouse, Operations, Sales, Engineering and Finance teams to resolve customer issues.
• Ensure conformance to required Standard Operating Procedures.
• Manage daily invoice scanning
• Follow up with key customers on outstanding invoice payment.
• Provide Administrative support, as and when required.
• Act as backup for other team members, as and when required.

Requirements:

• Minimum ‘O’ Levels and above
• Previous customer service experience will be advantageous
• Competent in Microsoft Office (especially MS-Excel) applications

Interested applicants, kindly send your resume in MS WORD format to isaac.sing@elitez.asia or please click on “Apply Now”.

EA Personnel Name: Isaac Sing Wen Qiang
EA Personnel No: R22104221
Elitez Pte Ltd | EA License No: 16C8004

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy). You acknowledge that you have read, understood and agree with the terms in our privacy notice.

Job Description:

Supports the following reception and administrative functions:

• Reception counter duty such as handling phone calls, general enquiries, emails/mails and faxes
• Man reception counter, man the intercom phone system and be able to provide professional customer service
• Record delivery of goods/services, record messages and provide coordination support as required by the school
• Perform data entry, collate information, file, type and archive documents, scan and laminate materials
• Attend to unwell/injured students
• Any other duties as assigned by the school

Working Arrangement:

Location: Near Guillemard Road

Working Hours:

• 42-hour work week with 30 mins lunch break daily
• Service not required on Saturdays, Sundays and gazetted public holidays

Salary: $2600/Month

Contract Duration: 1 August 2024 to 31 July 2025

Job Requirements:

• Secondary School Education and above
• Good communication and inter-personal skills
• Good team player with initiative
• Proficient in MS Office such as MS Word, Excel and Powerpoint
• Preferably 3 years of relevant experience in reception and administration in a school environment

Job Description

• Industry/ Organization Type: Chemical
• Position Title: Customer Service Executive / Customer Service Coordinator
• Working Location: Tuas South (Transport provided from Jurong East/ Pioneer MRT)
• Working Hours: Mon – Fri, 8.30 am – 5 pm
• Salary Package: Up to $3,500 + Performance Bonus + Medical Insurance
• Duration: Permanent Role

Key Responsibilities

• To coordinate shipments from overseas for deliveries to local warehouse or to end customers.
• To assist the customer team in monitoring and liaising with local, Malaysian transporters and shipping agents to ensure the necessary permits, licenses and documents are in place to carry out the importation, exportation and local deliveries.
• To support the sales team on the technical aspect and follow up with customers for operating problems.
• To monitor and supervise first delivery of chemical product delivery at customers’ site and at the same time conduct ad-hoc inspection on driver.
• To keep track customers’ orders and date of delivery, create SO/ DO, prepare invoice to customers, and follow up with customers on quotation.
• To issue PO to supplier, monitor and maintain warehouse stock level in healthy quantity.
• Ad-hoc duties as assigned by the Supervisor.

APPLY NOW!!!

• At least GCE “O” level or its equivalent.
• Minimum 3 years of related working experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66075 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

RAS Trading UK, is a premier online e-commerce company established in July 2013. Renowned for our exceptional range of RFID blocking wallets, bags, credit card holders, and extensive pet supplies, we pride ourselves on innovation, quality, and customer satisfaction. We are seeking a dedicated and experienced Customer Service Executive to lead our customer services. This role involves interacting with customers to provide information in response to inquiries about products and services, as well as handling and resolving customer complaints.

Main duties include:
• Respond to customer inquiries via email, phone, live chat, and social media platforms, providing accurate and timely information on products and services.
• Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, and following up to ensure resolution.
• Process orders, forms, applications, and requests from customers.
• Keep records of customer interactions, transactions, comments, and complaints.
• Manage customer accounts, updating details and providing customers with information about new products and promotions.
• Ensure customer satisfaction and provide professional customer support.

Skills and Education:
• Proven customer support experience or experience as a Client Service Representative.
• Strong phone contact handling skills and active listening.
• Familiarity with CRM systems and practices.
• Excellent communication and presentation skills.
• Ability to multitask, prioritize, and manage time effectively.

We are actively in pursuit of individuals who radiate self-assurance and have a strong commitment to delivering high-performance outcomes as members of our team. If you possess the capability to quickly grasp new information and demonstrate exceptional communication skills, you are a prime candidate.

This role provides flexibility in your working hours, allowing you to execute your responsibilities from the comfort of your home.

Your main duties encompass

- Organizing sales meetings with potential clients

- Delivering company updates to our existing clients

- Managing administrative tasks in collaboration with our sales services. Given that this is a remote position with adjustable scheduling, it underscores the importance of self-reliance and discipline.

The monthly salary range falls within $3,000 to $6,000. We anticipate candidates to hold "A" Level, diploma, or degree qualifications.

Job Description:

• Delivering our brand promise at all times and offering high levels of consistent, quality service support to our customers
• To deliver the required sales targets and KPIs consistently
• Perform sales calls and attend to customers’ requests in line with policies and procedures
• Using simple, clear and concise languages to communicate effectively with customers
• Actively listen and probe appropriate questions to accurately recommend products and solutions based on customer’s needs and requirements
• Proactively engage customers through our sales cycle and ensure prompt follow-up on every lead to increase our Contact Centre Outbound sales conversion, reducing leads wastage
• Effectively handle complaints at the first point of contact, aiming to resolve situations to customers’ satisfaction
• Being customer centric – Gather customers’ feedback, ideas and suggestions to bring the team/organisation be closer to our customers
• Actively participate in process improvement sessions, providing constructive feedback and suggestions
• Ensure that all feedback relating to products and services is escalated to relevant parties and documented within systems
• Work towards the team’s objectives and demonstrate commitment to achieve business targets and personal goals.
• Participate in team meetings and ongoing specialized training to ensure the accuracy of information communicated to clients
• Perform other duties as assigned by immediate supervisor

Requirements:

• Candidates with motor insurance experience are preferred
• Well spoken
• Possess BCP, PGI certifications is a plus

Kindly apply online or send your application to mailto:felicialim@talentedge.com.sg

EA: 15C7572

ID: R23115267

Job Description

• Industry/ Organization Type: Manufacture of Food Products
• Position Title: Customer Service Executive
• Working Location: Boon Lay
• Working Hours: 5.5 days (Monday – Friday, 8 am – 4 pm, Saturday, 8 am – 12 pm)
• Salary Package: Up to $3200 + Performance Bonus + VB
• Duration: Permanent

Key Responsibilities

• Be the on-site partner for the Remote Admin Team in troubleshooting issues and resolving chokepoints for daily deliveries
• Liaise with internal stakeholders and customers to clarify the situation, identify the root cause of issues and brainstorm improvements
• Monitor and track new process implementation to ensure the Remote Admin Team follows through with the new process
• Attend to incoming calls received via office phone and order phone, redirect them to the correct stakeholders
• Review the Daily Incident Tracker to identify opportunities for improvement to prevent recurrence

APPLY NOW!!!

• Minimum GCE ‘N/O’ Levels with 2 years of experience in a similar role, demonstrating a track record of successful troubleshooting and problem resolution
• Proficient in Microsoft Office
• Candidates with prior experience with Microsoft Navision and WMS will be advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66044 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R2311511

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

• Location: Tuas View Circuit
• Company Transport / Transport Allowance $120 if candidate possess own transport
• Permanent: Monday to Friday (8am to 5pm), after 10 weeks need to work 1 Saturday per month
• Temporary 3 months: Monday to Friday (8am to 5pm) only
• Salary: $2600 - $2800

Requirements:

• Diploma holder and above
• At least 1 year Customer Service experience

Responsibilities:

• To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
• To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
• To prepare invoices, monthly reports for consolidated billing.
• To maintain and upkeep the filing system and SWM software on all aspects of waste information.
• To assist Customer Service Manager to ensure smooth daily operational in the team.
• To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.
• To update customer database in respect of customers and potential customers.
• To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: supreme.cc.han@gmail.com

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

In your role:

• Lead a team of customer service staff for optimum performance for call centre and ticketing operations.
• Monitor and analyse Call Centre Service Level and performance improvement.
• Plan roster for call centre to ensure optimal staff strength for operations.
• Prepare monthly payroll for part timers.
• Recruitment of staff and ensure sufficient of manpower pool.
• Handle escalated customer issues eg, complaints, feedback, exchange/refund requests,etc.
• Oversee and ensure customer cases are recorded, followed up and resolved within service benchmarks.
• Oversee and allocate resources for outbound calls for cancelled, postponed or relocations of shows.
• Maintain the Call Centre equipment and inventory.
• Handle credit card dispute cases.
• Follow up on IT related issues and ensure issues are fixed.
• Manage ad-hoc projects.
• Any ad-hoc duties assigned by Manager and/or HOD.

Requirements:

• Diploma in Business Administration / Hospitality & Tourism.
• At least 3 years’ experience in customer service.
• Interest in the arts and entertainment industry.
• Proficient in Microsoft Office.
• Good interpersonal, communication and organizational skills.
• Team Player.
• Ability to communicate and interact with peopled at all levels and work independentlywith minimal supervision.
• This job requires to work off-site from time to time.
• 1 year contract convertible to permernant.

As a Community Care Executive, you will be directly involved in making sure elders receive the proper care, closely monitoring and recording their conditions to improve the treatment. You will also be expected to help in the maintenance and operation of the centre.

Responsibilities:

• Oversee Community Care Associates and Senior Community Care Associates in delivery of personal care to seniors.
• Monitor adherence to diet plan and assess for malnutrition.
• Monitor cognition level of seniors to pre-empt and identify areas of improvement and deterioration.
• Respond appropriately when seniors exhibit behaviours of concern.
• Participate in investigations of possible senior abuse.
• Implement plans to maximise senior autonomy, dignity of care and promote independence.
• Assist in serving medication, pre-packed medication and apply prescribed topical medication as instructed by Nursing staff.
• Perform CPRE, AED and first aid to seniors and plays an active role in emergency situations.
• Oversee and advice Senior Community Care Associates on nursing support such as administration of subcutaneous injections and prescribed medication and escalate issues to nursing team as necessary.
• Observe seniors’ engagement during sessions and feedback on seniors’ responses and progress.
• Ability to identify abnormalities and escalate for further quality care improvement if required.
• Ensure all elder assessments (outcome measures) and documents of elder’s progress are accurately documented and updated.
• Provide inputs to development of individualised care plan (ICP) with nursing and therapy teams and assist to implement the care plans to ensure that seniors needs are met.
• Ensure Community Care Associates and Senior Care Associates comply with St. Luke’s Eldercare Centre’s SOP.
• Monitor infection prevention and control initiatives to ensure standards are met and aligned to organisational policies.
• Monitor maintenance of equipment, machines and identify and mitigate workplace hazards and risks.
• Ensure smooth operations of centre with sufficient inventory and within budget.
• Plan and organise community activities for seniors with CCAs and SCCAs i.e. community outings, festive celebrations.
• Conduct training for and orientate Community Care Associates, Senior Community Care Associates, caregivers, interns, volunteers and new colleagues.
• Supervise Community Care Associates and Senior Community Care Associates team and improve team effectiveness.
• Respond to service situations and challenges professionally and appropriately.

Job Requirements:

• Minimum Degree or Diploma in relevant disciplines.
• Prior experience in care giving duties in Hospitals, Nursing Homes or individual parents would be advantageous.
• Willingness and patient in serving the elderly clients.
• Bilingual (Mandarin) required due to work environment.
• Handle and respond to service challenges professionally and appropriately and escalate issues when required.
• Team player with strong communication, interpersonal and organisational abilities.
• Capable of working independently and under time constraints.
• Proficient in the use of Microsoft Office applications.
• Candidates who are keen on a career switch would be considered.
• Singaporeans or Local PRs preferred.