Total 4,211 Others admin executive job vacancies in Customer Service category in Malaysia

Key Highlights

• Exposure in the government sector
• Location: Caldecott
• Working Hours: Mon- Fri (office hours)
• Duration: 12 months

Key Responsibilities

• Input data to system and generate reports for data matching
• Verify data by comparing it to source information
• Assist with verification of system access of users
• Retrieval of data from system when required by team
• Call clients to obtain consent to share data with vendor
• Assist other admin and logistical duties

Requirements

• Min Degree
• Proficient in Microsoft Office

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Chok Kah Hwa

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

Position: Office Admin/Business Support Specialist (6 months, renewable & convertible)

Location: Benoi (Tuas)

Working Hours: 8:30am to 5:30pm

Salary: $3,600 per month

Transportation: Transport pick-up available at various locations (Potong Pasir, Clementi, West Coast, Yew Tee, Choa Chu Kang, Jurong West, Woodlands, Punggol, Ang Mo Kio, Serangoon)

Job Summary:

We are seeking a proactive and detail-oriented Office Admin/Business Support Specialist to join our team in Benoi-Singapore. In this role, you will provide comprehensive support to our sales & service team, ensuring smooth operations and excellent customer service. This position offers a 6-month contract with the potential for renewal and conversion.

Responsibilities:

• Manage accounts receivables process, including invoice generation and payment collection.
• Coordinate with sales to ensure accurate and timely invoicing.
• Monitor customer accounts to track outstanding payments and follow up on overdue invoices.
• Attend to product sales enquiries and provide information on stock availability.
• Prepare proposals for customers, distributors, and dealers related to our products.
• Communicate with Marketing and Factory teams for pricing, lead time, and sales updates.
• Update pricing, brochures, and templates for air compressors and related products.
• Compile and provide sales reports to management.
• Negotiate on discount requests within authority limits to maximize profit margin.
• Handle item creations, order changes, and new customer account setups.
• Maintain systematic filing of sales project files, library, and technical materials.
• Coordinate sales-related activities with customers (e.g., user training, testing, commissioning).
• Provide ad-hoc office administration support for the sales & service department.

To Apply:

If you are proactive, detail-oriented, and possess the required skills and experience, we invite you to apply for this exciting opportunity. Please send your resume to Jocelynchan@recruitexpress.com.sg

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

Job Description:

Supports the following reception and administrative functions:

• Reception counter duty such as handling phone calls, general enquiries, emails/mails and faxes
• Man reception counter, man the intercom phone system and be able to provide professional customer service
• Record delivery of goods/services, record messages and provide coordination support as required by the school
• Perform data entry, collate information, file, type and archive documents, scan and laminate materials
• Attend to unwell/injured students
• Any other duties as assigned by the school

Working Arrangement:

Location: Near Guillemard Road

Working Hours:

• 42-hour work week with 30 mins lunch break daily
• Service not required on Saturdays, Sundays and gazetted public holidays

Salary: $2600/Month

Contract Duration: 1 August 2024 to 31 July 2025

Job Requirements:

• Secondary School Education and above
• Good communication and inter-personal skills
• Good team player with initiative
• Proficient in MS Office such as MS Word, Excel and Powerpoint
• Preferably 3 years of relevant experience in reception and administration in a school environment

Mon to Thurs 8.30am to 6pm

Fri 8.30am to 5.30pm

Alt Sat 8.30am to 12.30pm

Pioneer Road

Safety shoes required (not provided)

Job:

Order processing for inbound or outbound shipments

Shipment planning and coordination with internal team and customer on daily shipment matters

Order processing

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Salary: Up to $2500 per month

Location: Pioneer Road

Contract Duration: 3 months convert to perm

Mon to Thurs 8.30am to 6pm

Fri 8.30am to 5.30pm

Alt Sat 8.30am to 12.30pm

Safety shoes required (not provided)

Job:

• Order processing for inbound or outbound shipments
• Shipment planning and coordination with internal team and customer on daily shipment matters
• Order processing

Requirements:

• Singaporean
• Some relevant working experience in store/warehouse environment will be an added advantage
• Willing to work on weekend and overtime.
• Safety shoes required
• Willing to commit for the long term (minimum 1 year)
• Notice period: Immediate

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

Job Description

• Industry/ Organization Type: Chemical Distributor
• Position Title: Customer Service Officer/Admin
• Working Location: West – Tuas (Company bus provided at CCK, Boon Lay, Pioneer)
• Working Hours: 5 days (Monday to Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 2200 + AWS + Variable Bonus + Yearly Increment
• Duration: Permanent

Key Responsibilities

• Customer coordinator (receives and coordinates orders, requests, or complaints from all customers).
• Ensure that DO is passed to the logistics or transport team.
• Order processing in GeO system.
• Order confirmation or acknowledgement.
• Issuance of manufacturing order for blending.
• Any ad-hoc as assigned.

APPLY NOW!!!

• Min. N Level
• Min. 1 year of working experience in related field
• Training will be provided to an inexperienced candidate
• Familiar with Microsoft Office
• Possess Chemical Knowledge is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66260 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Company Overview:

We are a leading company in Gadget supplier industry. With a focus on meeting customer needs and ensuring satisfaction, we are currently seeking enthusiastic individuals to join our customer service team.

Job Description:

Respond to customer inquiries: Provide timely and professional responses to customer inquiries via phone, email, and live chat, addressing questions and concerns effectively.

Process orders and returns: Assist customers with placing orders, processing returns, and resolving any issues related to their purchases.

Provide product information: Educate customers about our products/services, including features, benefits, and pricing, to help them make informed purchasing decisions.

Handle complaints: Listen to customer complaints with empathy, resolve issues promptly, and escalate complex problems to the appropriate department if necessary.

Maintain customer records: Keep accurate records of customer interactions and transactions, updating information as needed in the customer database.

Job Requirements:

Excellent communication skills: Clear and professional verbal and written communication in [language(s)].

Customer-centric mindset: Ability to empathize with customers and provide solutions that meet their needs.

Problem-solving skills: Capacity to analyze situations, identify issues, and propose effective solutions.

Attention to detail: Ability to accurately record information and follow established procedures.

Time management: Capability to prioritize tasks and manage workload efficiently.

Experience in customer service roles is preferred but not required. Training will be provided.

Benefits:

Competitive salary with opportunities for performance-based bonuses.

Comprehensive benefits package, including health insurance and paid time off.

Ongoing training and development opportunities to enhance skills and career advancement prospects.

Supportive work environment with a collaborative team culture.

Responsibilities

• 5 Day Work (Branch Suntec/Orchard Area)
• Handling of Foreign and Local Office Tenants
• Ensuring Company Standards Are Well Maintained
• Be a Resource for Tenants Seeking Service and Information
• Managing Office Vendors
• Handle Marketing Activities
• Office Administration
• Office Facility Management
• Making Appointments for Sales Viewings

Requirements

• A Level, Diploma, Degree, others
• Face to Face and Email Customer Service Experience
• Working As A Team
• Responsible and Accountable
• Good Communication Skills
• Good Enthusiasm
• Willingness to Learn
• Dynamic, Independent, Reliable
• Flexible Approach
• Able to Offer Solutions to Daily Issues
• This position is from entry to mid level
• Candidates with sales experience are welcome to apply

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below. We regret that only shortlisted candidates will be notified. Thank you for applying.

This position is to assist and support sales in general and pricing enquiries. Deliver a high-quality of service to internal and external customers' according to agreed quality standard and company internal KPIs. Identify and deliver actions and processes that are of best interests towards the company including resolving issues and enquiries arising from sales (and affiliates) and/or sampling.

Main duties:

• Ensure project requirements of customers fare adequately defined for the generation of costing and input into the project system
• To coordinate with R&D and Production Planning on all matters concerning customer’s requests for preparation of required samples for submission to customer
• Ensure that samples are in order and prepare documents for courier dispatch; to prepare price quotations after sample submissions
• Ensure that requests for technical documents are properly registered and requested from the relevant internal departments
• Assist to update SDS data in regulatory system
• Ensure that R&D is informed of new product formula registration request in ERP system for planners, purchasers and customer service in order to proceed with order processing
• To advise on all price enquiries as well as maintain and update the price database in ERP system for order processing
• To setup and maintain customer data in ERP System and project system
• Assist to provide any sales statistics / data / report for the sales and affiliates
• Liaising with internal customers for resolution to issues / enquiries that could arise from order, samples or other issues
• Provide support to sales managers

Job requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management or equivalent.
• At least 3 Year(s) of working experience in the related field is required for this position.
• Good team player with strong interpersonal and communication skills
• Preferably Executive specialized in Customer Service or equivalent
• Prior experience in SAP will be an added value

If you are interested in the above position and your profile corresponds to the above requirements, please submit your resume throught this link :

https://takasago.csod.com/ux/ats/careersite/4/home/requisition/139?c=takasago&referralToken=Q8ajY1vwFki6jHrDxl1-XA

We regret that only short-listed candidates will be notified.

Responsibilities:

• Greeting of clients and ensuring their purpose of visit is attended to
• Attending to clients' inquiries, including telephone inquiries and walk in customers
• Responsible for appointment and confirmation of appointments
• Responsible for registration of clients and processing of sales transactions
• Responsible for retrieval, filing, updating and recording of consultation cards
• Responsible for invoice generation using POS and manage other POS functions
• Responsible for administrative duties at Front Desk
• Facilities Management & Mail Distribution
• In charge of Call Centre - making calls to existing / old clients for in house events / promotions

Requirements:

• Minimum ITEC/Diploma in Office Administration, Hospitality / Tourism or equivalent and above
• At least 1 year customer service/ front desk/ reception experience, preferably in retail / hospitality industry
• Excellent computer skills
• Possess a good command of spoken and written English.
• Able to communicate with Mandarin / Bahasa speaking clients
• A customer oriented and proactive individual with positive and friendly attitude
• Outgoing, responsible, committed and approachable personality
• Willing to work full day on Saturdays
• Work location : Orchard
• Outgoing, responsible, committed and approachable personality

Career -growth – an opportunity with us

• We are a company dedicated to education
• We provide excellent career opportunities, comprehensive training and attractive remunerations.

• With min 2 years of Customer Service experience
• Good communication and interpersonal skills
• Bilingual in English & Mandarin to liaise with customers & vendors
• Received and Process Sales Order using SAP system, acknowledgement with estimate delivery date base on standard lead time
• Process Purchase Order to vendors
• Liaise with various internal & external parties to ensure timely production and shipping of goods
• Administer orders backlog, co-ordinate with Sales if there is any delivery &/or production hiccups.
• Process delivery or shipping documents, co-ordinate with Singapore &/or Philippines warehouse, Forwarders and Transporters to ensure smooth delivery to customers.

1) Responsible for processing and management of customers’ orders with timely deliveries and shipment arrangements to be made in the most optimum manner.

2) Act as a key interface for all customers’ orders and logistics enquiries.

3) Point of contact for customers in all purchase orders and deliveries/ shipments concerns.

4) Ensure prompt shipments/ deliveries (this may include short lead-time orders), and the ability to resolve issues when conflict arises.

5) Knowledge of local and overseas regulations with proper documentation.

6) Timely keying in orders and acknowledgment of customer purchase orders.

7) Logistics arrangements for deliveries and work with transporters/ forwarders/ warehouses to resolve any issues that may result in delayed or no shipment.

8) Ensure no overdue customer orders; highlight and work closely with the sales team and business development team to clear overdue customer orders for deliveries/ shipments arrangement.

9) Interface with team members before shipment of goods to customers with the objective of consolidation of deliveries for cost saving and control.

10) Liaise with customers on deliveries/shipment dates and any special requirements about customers’ order fulfilments.

11) Perform Good Receive, Delivery Order, Packing List, Commercial Invoice, Proforma Invoice, Sales Contract etc.., liaise with forwarders on custom documents, etc.

12) Responsible for processing and management of Purchase Orders and follow-up on shipment schedules, production schedules, shipments clearance, and management of inventory control.

13) Escalation of orders with our purchasers to fulfil customers’ requests.

14) Any other tasks assigned from time to time.

Job Requirement:

1) Ability to successfully manage multiple priorities and handle challenging work demands and tight schedules.

2) Ability to make timely decisions in a high-pressure environment.

3) Meticulous, eye for details with pro-activeness and good follow-up skills.

4) Good verbal and written communication skills and detail oriented.

CPO is startup dedicated to providing exceptional customer service and satisfaction.

We pride ourselves on delivering high-quality products/services and building strong relationships with our customers. As we continue to grow, we are seeking a passionate and customer-focused individual to join our team as a Customer Service Executive.

As a Customer Service Executive, you will be the ambassador of our company, responsible for delivering excellent service and support to our valued customers. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving. The ideal candidate will be enthusiastic, empathetic, and dedicated to delivering an outstanding customer experience.

Key Responsibilities:

1. Serve as the primary point of contact for customers, handling inquiries, complaints, and feedback in a professional and timely manner.
2. Provide appropriate solutions to customers' concerns and issues,or escalate complex issues to the relevant department.
3. Process orders, returns, and exchanges accurately and efficiently, ensuring a seamless and positive customer experience.
4. Maintain detailed records of customer interactions and transactions in the CRM system, including updating customer information and order statuses.
5. Collaborate with other departments, such as sales, marketing, and operations, to resolve customer issues and improve overall service delivery.
6. Monitor customer satisfaction metrics and feedback to identify trends and areas for improvement, and proactively implement solutions to enhance the customer experience.
7. Stay up-to-date on product/service offerings, promotions, and company policies to provide accurate and relevant information to customers.
8. Assist in the development and implementation of customer service policies, procedures, and training programs to ensure consistency and quality in service delivery.
9. Represent the company in a positive and professional manner at all times, embodying our values of integrity, respect, and excellence in customer service.

Qualifications:

• Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
• Strong problem-solving abilities and a proactive approach to addressing customer needs and concerns.
• Ability to multitask and prioritize tasks effectively in a dynamic and challenging environment.
• Flexibility to work non-traditional hours, including evenings, weekends, and holidays, as needed.
• Positive attitude, resilience, and a passion for delivering exceptional customer service.

About Trade Intelligence Global

Trade Intelligence Global is a leading provider in Global Trade Solutions and has cultivated a reputation for excellence that resonates with industry leaders globally. We offer a suite of value-added trade services that empower businesses to navigate the complexities of global trade seamlessly.

Key Responsibilities

• Qualify leads and delegating them to sales specialists.
• Supporting the sales team in administrative duties.
• Provide sales teams with key information on prospective clients.
• Nurture client relationships and provide after-sales support.
• Proactively identify opportunities to offer value-added products and services.
• Collaborate with sales and marketing teams to provide tailored marketing materials.
• Administrative tasks and any other ad hoc tasks assigned

Key Requirements

• Diploma in Business or Marketing.
• Experience in sales coordination and/or customer support.
• Experience managing internal and external stakeholders.
• Ability to adapt to a fast-paced and dynamic work environment.
• Excellent organisational and multitasking skills.
• Basic marketing and content creation experience.
• Ability to speak minimally conversational Chinese is key as this role will require you to liaise with the China office.
• Immediate or short notices are advantageous.

Fresh diploma or university graduates are encouraged to apply.

We regret to inform that only shortlisted candidates will be contacted.

We are actively in pursuit of individuals who radiate self-assurance and have a strong commitment to delivering high-performance outcomes as members of our team. If you possess the capability to quickly grasp new information and demonstrate exceptional communication skills, you are a prime candidate.

This role provides flexibility in your working hours, allowing you to execute your responsibilities from the comfort of your home.

Your main duties encompass

- Organizing sales meetings with potential clients

- Delivering company updates to our existing clients

- Managing administrative tasks in collaboration with our sales services. Given that this is a remote position with adjustable scheduling, it underscores the importance of self-reliance and discipline.

The monthly salary range falls within $3,000 to $6,000. We anticipate candidates to hold "A" Level, diploma, or degree qualifications.