Total 4,666 account officer job vacancies in Customer Service category in Malaysia

Working days & hours : 5 days - 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Ang Mo Kio, Parkway Parade and Punggol Plaza (Willing to relocate to other branches due to work exigencies)
Salary: $2650 - $3500

Job Description:

• A company that running English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.

Job Responsibilities:

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote Enrichment programmes to potential and existing customers.
• Build relationships with our customers.
• Handle phone and email queries effectively and promptly.
• Perform and manage sales transaction effectively and promptly.
• Arrange replacement lessons for students, and appointments for parents, Centre
  Management or teachers.
• Responsible for center's inventory and simple logistics.
• Other administrative and ad hoc duties, e.g. filing documents

Requirement:

• Have minimum GCE 'A' levels or Diploma qualifications.
• Possess at least 2 year of relevant work experience in customer service-related job
  roles, preferably in enrichment centers settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
• Open to be deployed at other centers due to work exigencies

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Responsibilities

• Providing office day to day admin support

• Task to configure other IT devices

• In charge of doing devices exchanges and redemptions

• Assist the team in communicating with the status of the outstanding tasks

• Handling customer complains

• Learning the Singtel system and assisting customer needs and enquiries

• Weekly stock counts

• Ad hoc duties as assigned

Requirement

• Minimum qualification, Higher Nitec

• Working knowledge in Microsoft Office

• Team player and ability to collaborative and work effectively

• Able to work under pressure with high adaptability and initiative within a dynamic environment

Job Details




Job no:
492596



Work type:
Full time



Site:
Cobram Service Centre



Location:
Cobram



Job type:
Information Technology, Local Government



Applications close:
12 May 2024 AUS Eastern Standard Time



Salary:
Band 5





Desktop Support Officer


ABOUT THE ROLE
An opportunity currently exists in Councils Information Technology team for a Desktop Support Officer with excellent communication and customer service focus. Primarily responsible for providing helpdesk and project services to the organisation. Ideally you will have experience supporting a virtualized networked Windows environment with Windows Server 2016 - 2020 (including AD, DNS, DHCP, GP,NTFS),



... Click here to view more detail / apply for Desktop Support Officer

SEND Support Officer

About the Role

Camden Council are seeking a highly motivated and organised SEND Support Officer to join their team.

Role

• Undertake a range of administrative duties to support teams and ensure a high quality, customer-focused and value for money administrative service
• To be able to keep accurate records of work and manage data and recording systems, including cross-referencing EXCEL spreadsheets to ensure information is recorded in such a way that the local authority can comply with and report on statutory responsibilities
• To be able to manage relationships with client groups to be able to gather relevant information
• To maintain accurate and administrative systems including electronic and manual information management systems
• To process annual reviews for children and young people
• To visit schools and maintain contact with families
• Carrying out the statutory assessment processes

Job Requirements

• Experience in administrative support roles
• Experience within SEN
• Experience in processing Annual reviews for children and young people
• Experience in carrying out the statutory assessment process

How to Apply

If you are interested in this exciting opportunity, please submit your CV

About the Company:
An exciting opportunity has arisen to join a large State Government department as an A03 Client Service Officer on a temporary assignment until May 2024.

About the Role:

Provide accurate information, advice and service delivery to stakeholders of Queensland?s
Undertake a range of activities to support programs including marketing programs and services, conducting stakeholder and participant interviews.
Provide a range of administrative and support services including use of department information technology systems, equipment, and software applications
Assist with the monitoring of projects, programs, processes and activities, including undertaking basic research and analysis of projects
Identify opportunities to improve existing work instructions, processes and procedures About you:
 

Ideally previous Government Administration experience.
Strong communication and writing skills.
Exceptional time management.
Ability to engage with, manage, and influence stakeholders.
Intermediate to advanced IT skills including Outlook.


Benefits:

ASAP start pending police clearance.

... Click here to view more detail / apply for Administration Support Officer

At Woollards Auto Body Works, we are a strong, close-knit team of 19 that work together to provide the highest quality repairs for our customers. Our facility provides stable work opportunities for our staff and a positive work environment, along with ample staff parking. We are easy to reach, located within minutes of the city centre.
We offer permanent, full-time opportunities.
The Opportunity
We have an exciting opportunity for Customer Service Officer to join our team at Woollards, Shepparton.
We are seeking a Customer Service professional, you will be assisting and supporting our wider team and managers with administration support and providing our customers updates regarding their vehicle repairs. A professional phone manner and positive attitude a must.
Permanent position. Monday to Friday. 8am-5pm.
Apply or call us today on  (03) 5821 3914 for a confidential discussion.
Role responsibilities

Ensuring the
... Click here to view more detail / apply for Customer Service Officer

Manpower is recruiting a Directorate Support Officer on behalf of our public sector client.

Location: Cwmbran
Job type: Temporary
Duration: 9 months with the possibility of an extension
Hours: Full time, Monday to Friday, 8 am - 4 pm or 9 am - 5 pm
Hourly rate: £11.67

The role
To provide comprehensive administrative support to the team and to be the first point of contact for any queries or request from both internal and external stakeholders.

Main duties and responsibilities

• Maintain and update calendars for the Service Manager and Operations Support Manager
• Manage incoming requests for information and respond to queries via telephone, email or direct communication
• Arrange and coordinate meetings, including booking rooms and setting up equipment
• Prepare and distribute meeting agendas and documents
• Take minutes during meetings and prepare formal records
• Organise and maintain paper based and electronic filing systems
• Greet and register visitors ensuring compliance with security protocols
• Management of incoming and outgoing mail.
• Co-ordinate travel bookings and accommodation for staff
• Typing, to include audio typing transcriptions

Requirements

• NVQ Level 3 in Business and Administration or equivalent experience
• Proven experience in using Microsoft Office (Microsoft Word, Excel, Teams)
• Experience of working in an administrative environment
• Experience in co-ordinating diaries/rotas and allocating tasks
• Advanced keyboard / Microsoft Word skills
• Team player and able to work as a part of the team

The role is subject to satisfactory references and standard DBS check (Manpower covers the cost of the DBS check).

What we offer you

• Weekly pay
• 28 days paid annual leave
• Access to the MyPath Programme

How to apply
If you meet the above criteria, we welcome your application. Apply now with a current CV for consideration.

Job responsibilities:

1.Handles various kinds of supplier reports, such as POS, Inventory & Claims

2.Handles inventory price adjustment and inventory reconciliation

3.Able to manage the purchasing, rescheduling and cancellation process.

4.Co-ordinate and follow up closely for the daily operation job requirement

5.Ad hoc duties assigned by supervisor

Requirement:

1.Diploma/degree holder or equivalent.

2.At least 3-5 years of rebate and purchasing experience

3.Experience in semiconductor industry will be an added advantage

4.Proficient in Microsoft Office applications especially Excel.

5.Ability to thrive in a fast-paced environment

6.Oracle (ERP) System experience is an advantage.

Make a Difference in Healthcare: Customer Service Officer

Do you thrive on building positive relationships and providing exceptional service? Are you passionate about healthcare and want to make a real impact?
Our client, a leading healthcare provider, is seeking motivated and empathetic individuals to join their growing Customer Service team! This is a temporary role with the potential to be made permanent based on performance/company development.

In this role, you will:


Be the first point of contact for patients and members, providing exceptional customer service via phone, email, and in-person (if applicable).
Answer inquiries about our services, appointments, billing, and insurance.
Resolve customer concerns promptly and professionally.
Schedule appointments and ensure a smooth patient experience.
Maintain accurate patient records (with privacy practices upheld).
Play a vital role in upholding commitment to patient satisfaction.
We are looking for someone who:

... Click here to view more detail / apply for Customer Service Officer

Salary: Band 5 - £24,362 - £26,073 p.a.

37 hours per week Monday - Friday

Permanent

Portsmouth City Council:

At Portsmouth City Council we are all about developing our staff, because we want to build a bigger and better city, but we need the best employees to do so.

With a little over 207,000 residents and 7,000 businesses throughout this city, this unitary authority's main goal is to ensure the best care and development of all those within the city. From customer service to multi-million pound projects, our residents are at the heart of everything we do.

The Service:

The housing service has 7 area housing offices across Portsmouth City and adjoining areas. The offices are the face of the council in these areas and provide customers with a one-stop-shop offering housing services and access to a full range of other council services.

What is the role?

You will be a member of a busy front-line team providing help and support to customers at the Housing Office by phone and in-person. The role includes:

• Taking payments for all PCC departments both in person and over the phone.
• Answering incoming calls from housing tenants and stakeholders and directing them to the appropriate teams.
• Helping tenants with some rent and housing management queries. 
• Management of an area of garages and insurance accounts in line with Local Authority Housing Policies and Processes.
• Understanding the purpose of each service offered by Local Authority Housing and using systems thinking principles when making decisions.
• Knowledge of the repair policy to manage resident enquiries, linking in with the Repair Support Team where necessary.
• Undertaking various administrative duties including the management of tenancy files in line with our corporate retention policies.
• Supporting Housing Officers with demand by updating systems with data and information.
• Increase Portsmouth City Council’s revenue through debt management of various housing related accounts.

Who is the person?

You need to:

1. Have current customer service experience preferably through dealing with members of the public by telephone and in-person.
2. Have good communication skills and the ability to deal with a wide variety of customers. The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
3. Be well organised, able to prioritise tasks and manage your own workload
4. Able to work as part of a team to ensure a smooth delivery of the service and be flexible in being able to adapt to the needs of the team.
5. Be numerate and able to handle money accurately and have current cashiering experience.
6. Have a positive attitude towards work and actively work with your colleagues to improve the service offered to customers
7. Have experience using computers. Training will be given on the specific systems used in Housing.
8. Have an awareness and understanding of the Data Protection Policy as you will be dealing with confidential information.
9. Be able to work from any of the 7 area offices when required.

What you'll get in return

As well as highly competitive pay you'll receive all the benefits of working within a local authority organisation, which ranges from flexible working hours to a fantastic pension which allows you the opportunity to pay in more for that greater return. We wish to support all our staffs development throughout, if that’s progression planning or involvement within the on the job apprenticeship scheme we will work together to drive your career. For those with families we have child care benefits as well as discounts with local businesses which can be enjoyed by all.

Closing date: 10th May 2024

When completing the application form, please thoroughly tailor your application to the 'Who is the Person' points with the use of examples from your experience and attach this as a cover letter in the Supporting Documents section. This is really important or you are likely not to be shortlisted. Please only submit a CV to show your employment history, not your suitability for the role. Please click HERE for the full job profile!

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:

• A generous pension scheme
• Up to 31 days annual leave per year pro rata + bank holidays
• A range of retail discounts via our reward portal offering discounts at retailers including IKEA, Currys, Tesco
• Free Access to Employee Assistance Program (EAP) and wellbeing support
• Access to a wide range of training and development opportunities including apprenticeships
• Potential to purchase additional annual leave
• Business travel support and initiatives, including bike loans

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk

To be able to take charge and guide junior front desk receptionist to handle customer enquires and appointments thru emails, phone calls and customer facing in a hair salon.

Able to work individually to handle complaints and feedback from customer.

Willing to learn hair technical knowledge so as to be able to communicate to customers.

Need to communicate with Caucasian customers, thus proficiency in English is a must.

Have a minimum of 3 years experience in related field.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

The Novated Support Officer is responsible for proactively supporting third-party introducers through supporting our clients from applications through to settlement.

The Novated Support Officer , reporting to the Team Manager is responsible for processing and reviewing client applications, communicating with clients and various stakeholders, maintaining high attention to detail, and delivering exceptional customer service. Key responsibilities include application processing, client communication, stakeholder engagement, documentation management, and quality assurance.


Core responsibilities

Proactive support to third party introducers:
Inputting new applications within an agreed SLA (Service Level Agreement) (attention to detail imperative)
Review of ongoing assessments
Monitoring Credit decisions and communicating the outcome
Supporting Novated introducers through answering queries regarding applications and settlements via phone & email and assist in training of consultants in systems and

           processes.

Strong knowledge base in internal credit policy and settlement processes & policy requirements.
Liaising with internal stakeholders and external stakeholders providing support during the
... Click here to view more detail / apply for Novated Support Officer

Your Organisation
Come and join a collaborative and supportive team that works with purpose to empower its customers to be confident about their financial future. 
Established in 1959, G&C Mutual Bank has grown to be one of Australias strongest customer-owned banks. Customer focussed and values-driven, we make responsible, ethical decisions that benefit our customers and the community. Our profits are reinvested to provide better products and services for our customers. 
If that ethos resonates with you, wed like to hear from you. Experience the G&C Mutual Bank difference Its your bank, because you own it.
Your Opportunity
Our Sydney Service Centre currently has an excellent career opportunity for a full time  Customer Service Officer . The position will see you assisting our walk-in customers and those who interact with us through our contact centre via phone and online channels.
You'll be joining a small team ... Click here to view more detail / apply for Customer Service Officer ? Sydney

Client Service Officer

Role Objective:

 



The focus of this position is to deliver a wide array of services and guidance related to applicants, tenancy and property management to clients, advocates and stakeholders.
 

Primary Responsibilities:

 



Provide counsel and support to clients and their advocates regarding housing options, aligning with relevant laws and procedures.
Collaborate with internal experts and external partners, making referrals as needed to better address client needs.
Oversee tenancies and assist clients in maintaining successful tenancy agreements.
Support initiatives promoting tenancy and community involvement to foster cohesive neighbourhoods and stronger communities.
Safeguard client information for confidentiality, accuracy and reliability.
Monitor property conditions and facilitate maintenance or minor alterations to meet client requirements.
 

Key

... Click here to view more detail / apply for Client Service Officer