Total 468 Stakeholder Management Manager job vacancies in D14 Geylang, Eunos

Do you enjoy engaging with people and thrive in a fast-paced environment? In this role, you will join the Corporate Marketing & Communications Division and support the team in developing exciting public and employer engagement activities to educate, increase awareness and get buy-in for WSG’s messages, initiatives and programmes from our stakeholders, and grow the WSG brand.

We are looking for someone dynamic to be part of the team. The main area of your work will be to partner both external and internal stakeholders in the planning and execution of events and grow our outreach efforts. These include roadshows, conferences, seminars, corporate events, and visits by overseas partners.

Responsibilities

· Plan, develop and implement stakeholder engagement plans, including large-scale B2B events

· Explore new ideas to enhance the stakeholder engagement

experience

· Work with partners and vendors to successfully execute these

engagement activities

· Engage with our stakeholders to address queries and share

information about WSG programmes

Knowledge/Skills

You should have:

· Qualifications in communications, events or other relevant disciplines

· Experience in events management and marketing

· Experience in planning and execution of conferences is preferred

· Candidates without the required qualifications but with relevant experience (2 – 5 years) are welcomed to apply

· A keen understanding and familiarity of Singapore’s employment landscape and how to engage Singaporeans effectively

· A good grasp of event ideas and what makes an event interesting

· Be familiar with the modalities and operations of stakeholder engagement activities

· Excellent written communication and presentation skills

· Good interpersonal skills

· Strong project management skills to manage and execute projects

· A good command of the Mother Tongue language is preferred

Abilities

The person we are looking for:

· Thinks out of the box, is resourceful and is always keen to learn

· Is meticulous, pays attention to details and has good clarity of thought

· Is able to analyse information/data to support decision-making

· Is able to work in teams, and also independently

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

Job Description:

• We are looking for someone with minimally 4 years of experience in account management, business development, campaign strategy, media planning, and/or media partnerships. Candidates with less experience but who possess strong credentials will be considered.
• Should Possess superior people and networking skills, and is eager to explore new business opportunities.
• Is able to manage multiple tasks and competing priorities under complex, dynamic, and challenging conditions.
• Can analyse audience data and market trends to identify high-impact partnership opportunities.
• Takes initiative and can work independently, but is also a team player who positively influences and improves team culture and performance.
• Has an eye for creative and effective storytelling and design, to create logically, emotionally, and visually captivating business pitches and proposals.
• Is a strong analytical and resourceful problem-solver with sharp business acumen
• Should Possess an appreciation for Company's content and its role in the Singapore media landscape.
• Crucially, you must possess the mental stamina, tenacity, and agility to work in an intensely dynamic, fast-paced, and competitive media environment.

We’re the First Muslim-Friendly Seafood Restaurant, Mutiara Seafood by Jumbo. Operating in the heart of Geylang Serai @ Wisma Geylang Serai, we offer Award-Winning Chilli Crab and other Fresh Live Seafood for the Malay-Muslim community. You will be joining an exciting and forward-thinking team with many opportunities to grow with the business.

You shall report to the Restaurant Manager, you will assist in ensuring the smooth running of kitchen/service operations in various aspects.

· Receive training and perform duties in various sections of company’s operations such as Front of House, Back of House, etc

· Assist the Outlet Chef/ Outlet Manager in-charge in ensuring the smooth running of kitchen/ service operations

· Learn and Acquire skills from colleagues on SOPs, and standards to successfully run the restaurant operations

· Implement techniques to monitor and achieve KPIs set by Management

· Acquire skills to Plan staff duty schedule for service crew and ensure sufficient staff, whilst minimizing costs.

· Learn to Organize staff stations each day to maximise efficiencies.

· Provide support as needed in various departments

· Perform ad-hoc duties as assigned by your superior

Requirements:

· Any Degree in any faculty

· Possess has good leadership skills with a good track record

· Able to lead, train, manage and motivate staff

· Experience in the kitchen environment will be preferred

Work Location: Near Paya Lebar MRT

Benefits

· Attendance Bonus

· Annual Increment / Performance Bonus

· Employee discounts

· Meal Provision during Shifts

· Parental Childcare Leave (where applicable)

· Professional Developement - in-House Traning will be provided

Please email updated resume to hr@eatzgroup.com and/or WhatsApp to 9857-9292 with:

1. Expected Renumeration

2. Earliest Availability

3. Vaccination/COVID Status

We regret to inform but only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

Job Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service;
• Delivering sales, outstanding customer experience, and operational expectations;
• Maintaining personal and productivity goals;
• Connects with every customer by asking open-ended questions to assess needs;
• Ability to learn and share the expertise of products and trends to fit customer’s needs;
• Maintains an awareness of all product knowledge, and current or upcoming product/trends;
• Contributes to a positive and inclusive work environment;
• Keen sense of business acumen, excellence in critical thinking and analytical skills;
• Team player with strong communication and interpersonal skills;
• Strategic player, driven and ambitious in delivery of results;
• Any other ad hoc duties assigned.

Requirement

• Fresh Graduate with less than 1 year of work experience;
• A Bachelor Degree on track to a minimum of Second Upper Honors or equivalent;
• Sales-driven and results-oriented
• Strong passion for customer service
• Relevant experience in the retail industry
• Good interpersonal and communication skills
• Energetic and motivated with a positive mindset
• Able to work on rotating shift, weekends and public holidays

Role Function:

Responsible and accountable for the performance of the property, the management of staff employed as well as achievement of desired property outcomes and results.

Special Tasks: General

• Lead and manage a team with areas of responsibility including transactional financial, OH&S, (EEO), operational, HR, negotiation and contracting.
• Contribute to the development and fulfilment of asset strategies by developing asset strategies and plans.
• Ensure that client asset plan expenditure savings targets are achieved.
• Deliver an exceptional quality of service to the client, as reflected by client feedback.
• Ensure that the property asset management service offering is developed, implemented, achieved, and maintained.
• Ensure the timely and accurate delivery to the client and senior management of analysis and information for the asset plan, management reports, client’s Annual Reports, Business Plans / overheads and others as required by the management company, relevant authorities, and the client.
• Ensure that there are no major risks associated with public liability, fire and lift safety, essential services, non-essential services, the staff and office and contractors. This includes addressing all issues within the appropriate timeframes and ensuring the clients risk management plan is in place for the asset, particularly covering contractors and the management company team.
• Ensure that all building systems are operating and maintained appropriately.
• Ensure all Asset Plan and Business Plan KPI’s/targets are achieved, including but not limited to capital expenditure and OH&S.
• Ensure all staff and contractors receive up to date training and site inductions.
• Develop the team through performance assessments and training, managing staff workload through correct resourcing and developing a succession plan for key team members.
• Ensure that all elements of the Managing Agent Agreement with the client are understood and complied with by the team.
• Implement and supervise a Planned Preventive Maintenance Programme (PPMP) for all Building systems and soft services.
• Ensure contractors, vendors and technicians complete all repair and maintenance works and soft services within the required timelines and in accordance with the standards set by OMS/Management or required by relevant Codes of Practice.
• Plan and procure relevant maintenance services of all building systems including ensuring adequate inventory of spare parts and consumables.
• Work with the appointed Senior/ FSM to ensure fire safety systems are well maintained and fire safety procedures and emergency responses (Evacuation, Fire Fighting, In-place Protection, ERP etc.), set up the Certified Emergency Response Teams (CERT) are in place.
• Manage tenants fit-out to ensure compliance with the Fit-Out Guide and Green Lease, and relevant authorities’ regulations.

Key Responsibilities:

• Provide Advice to Client on the operational requirements of the property.
• Develop House Rules Fit-Out Guides for the property.
• Manage the smooth transition of property from pre completion phase to occupation phase.
• Interview and assess and provide recommendations on the staff proposed to be employed for the property.
• Develop tenant satisfaction plan strategies/client liaison.
• Manage tenant liaison and satisfaction emphasis on tenant retention.
• Building day-to-day management including operations, engineering, and compliance matters.
• Manage budget preparation and delivery.
• Manage budget forecasting.
• Finance administration, billing, and collection.
• Tenancy fit-out co-ordination.
• Capital expenditure implementation, tendering and management.
• Monthly reporting.
• Building services contract administration and procurement.
• Manage repairs and maintenance.
• Liaise/manage/communicate with legal, town planners, surveyors, project managers, tax and accounting advisers.

Performance Indicators:

• Achieve all financial and operational targets (KPIs).
• Deliver an exceptional “Managing Agent” service to the client, as reflected by client feedback.
• Develop effective and accurate asset plans, budgets and financial reports.
• Make appropriate recommendations in relation to operational strategy, capital works etc.
• Receive high level of satisfaction from both tenants and clients in relation to building performance and execution of duties.

Skills:

• People driven and to be seen to be “kicking goals” for the clients.
• Follow asset management policies and procedures.
• Outstanding interpersonal and negotiation skills.

Knowledge/Experience:

• Proven experience in property/asset management, ideally with previous experience managing commercial office.
• An intimate knowledge of the office sector and ideally some exposure to the retail property.
• A track record of success in significant supplier contract negotiations.
• Demonstrated ability to add value to commercial assets through identifying value enhancing operational property management strategies (e.g. preventative maintenance/helpdesk/ IT solution implementation/ Smart FM) and/or essential capital works, developing a value adding Property Management/facilities management strategy for tenants, etc.
• Previous experience preparing detailed asset plans, complex budgets and comprehensive reports.
• Tertiary qualifications, particularly in a property-related discipline, are preferable.

Attributes/Behaviours:

• Strong and dynamic leader.
• Pro-active and achievement orientated.
• Flexible.
• Team player.
• Practical approach with a “can do” attitude.

Short introduction

We’re looking for a Workforce Management Specialist to join our team in the Singapore office!

As a member of the WFM team you will be vital in ensuring agents are scheduled to be working at the right place and at the right time. You can expect to be working with a number of stakeholders from operational teams, product teams, and analysts, across all levels. You’ll be leveraging our WFM tools, providing support and expertise to our agents and operational leads. This coupled with deep understanding of our customers' needs, you will have a direct impact on helping our customers get support when they need us as well as enabling our agents to do their best work.

We are looking for superstars in both Scheduling and Intraday functions and will discuss your preference and forte during the interview rounds.

Your Mission

• Know exactly where SLAs and our metrics stand at any given time
• Create regular health reports for stakeholders and have a full understanding of the status of our queues, ready to articulate to our stakeholders
• Understand our forecasts and be able to iterate with your expertise and provide recommendations on how we can improve
• Introduce alternative forecasts when asked, based on the situation
• Help to create and execute the strategic plan and objectives outlined on a weekly basis, as well as collaborate to achieve our higher-level OKRs
• Independently and proactively make decisions and take actions based on established guidelines, data analysis and best practices
• Communicate with precision to relevant teams about ways to improve our SLAs, operational efficiency and distribution of our agents
• Ensure your stakeholders are constantly aware of what you’re working on and how you’re supporting them, actively aligning on priorities and action plans
• Carry out all necessary tasks related to managing our queues, including reviewing and iterating forecasts, creating scheduling patterns, publishing schedules, and working with the wider WFM team to find solutions that align with our objectives
• Create and/or adjust agents schedules for our teams based on the latest forecasted volumes to optimise to SLAs
• Confidently and calmly handle incidents and manage stakeholders while devising steps to mitigate the situation
• Identify process improvement opportunities and take the initiative to automate, improve efficiency, and reduce waste and cycle times across WFM practices

This role will give you the opportunity to

• Solve a truly global challenge - our rapid growth rate, global customer base and the inherent complexity of moving money makes growing our support model a truly unique challenge right at the heart of our mission
• Be an impactful member of the team which will give you an opportunity to have a say in anything and everything the team will decide and build
• Process large amounts of raw data and present using G Suite, advanced Excel techniques, and internal tools.

About you

• Are a Singaporean Citizen/PR. Please note that we are unable to sponsor visas for this role.
• Have at least 1 year of relevant Workforce Management experience (in-house or in an outsourcing environment) with contact centre planning, scheduling and intraday management using workforce management tools.
• You possess strong problem-solving skills and can efficiently manage multiple deadlines and stakeholders with varying priorities. Additionally, you are dedicated to our mission at Wise and prioritise customer satisfaction.
• You’re a good communicator. You’ve got excellent verbal and written English skills and you’ve worked internationally, cross-team, or cross-geo before, so you’ll quickly pick up on how best to communicate effectively across different cultures and time zones. We want someone who can effectively communicate complex information clearly to a non WFM/technical audience.
• You welcome an open feedback culture, happy both giving and receiving feedback to or from anyone in the organisation. You get it done. You have track record of identifying and resolving issues independently, taking initiative even under unfamiliar or ambiguous circumstances
• You understand numbers. You’re keen to work with numbers and use them as a guide to solve problems but can also keep a human aspect in mind
• Lean knowledge to document and improve processes in a structured manner is preferred but not required

You will be responsible for Accounting, Compliance & Reporting (ACR)

Job Summary

Reporting to the Assistant Manager, the Management Specialist is responsible for maintaining accuracy of the financial statements for multiple legal entities:-

Job Duties & Responsibilities

• Respond to inquiries from ACR management with explanations referencing local GAAP

• Assist with STAR pack checklist and reconciliation template. Obtain inputs from BPO Management

• Prepare monthly statutory (T-Company) JEs required for financial statements (US GAAP to local GAAP)

• Gather/prepare transfer pricing documentation

• Assist with the gathering/preparation of transfer pricing documentation

• Support preparation of government statistical reporting

• Support OneSource- template reviews, tool & GAAP/ legal updates, functionality

• Prepare audit adjusting journal entries as directed by the ACR management

• For issues identified through statutory audits, Investigate root causes, contribute to remediation plan and report the status and timing of open issues

• Prepare and submit pre-audit requests as determined by the external auditor

• Support statutory audit issue identification and draft resolution

• Consolidate tower variance analysis into an entity level view and follow up with BPO Mgmt Team as necessary

• Serve as a partner to business owners of assigned entities and facilitate monthly pre/post close calls

• Produce entity close packages for regions including variance analysis, risk and issues log, and Balance Sheet Aging

• Produce other reports including NRE reporting

• Distribute and analyze results of customer satisfaction survey

• Prepare Director’s Pack prior to obtaining signatures

• Manage Pension accounting. Non-Material plans are not evaluated or reviewed by the Corporate team, but are required for US GAAP and Local GAAP accounting

• Manage Intangible accounting. Local accounting teams need to monitor compliance with US GAAP and Local GAAP policies. Assets should be monitored for impairment testing based on both US GAAP and Local GAAP rules.

• Support Assistant Manager in review and approval of Journal, variance analysis and Corporate ISBS commentary

Requirement for the position:

• Minimum Bachelor’s degree in Accounting

• Possesses at least 3 years relevant experience in accounting or internal audit or public accounting in any industries

• Applies accounting theory and principles are mandatory

This is a 3 months temp to perm role, location : East

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

The GDS Technical Account Manager will be responsible for supporting the GDS day-to-day technical needs for airline customers in APAC, Europe, Africa and the Middle East .

The successful candidate will serve as an escalation point of contact for our airline GDS distribution customers and support desk staff by offering technical expertise, analysis and insights and effective problem solving. The team member will manage and diffuse customer escalations. Viewed as a subject matter expert in functionality of the Sabre and Abacus GDS (1S/1B). The GDS Technical Account Manager provides a level and depth of understanding of the Sabre and Abacus(Sabre APAC)GDS that allows us to be strategic partners with our airlines; identify their operational needs, be their technical consultants and create an environment where they want to do more business with Sabre. This role requires a customer-centric thought process as well as advanced sales skills and is critical for building and maintaining strong relationships.

Responsibilities:

· Voice of the Airline for products enhancements and new products request

· Coordinate product implementations and new carrier implementations

· Subject Matter Expert on all GDS products and solutions offered in the Airline GDS Distribution portfolio

· Collaborate and consult with Airline and Agency Account Directors to identify Airline product needs, what each airline can support, what the market needs and where Sabre can show value

· Train and share product knowledge and resources with Account Directors

· Provide contract interpretation, content disparity review and market competitiveness

· Partner with various business units to identify technical and process related solutions to issues

· Ensure customer escalations and critical issues are resolved within agreed and aligned timelines

· Collaborate with cross-functional Product, Support and Marketing teams connected to projects in the Global market to ensure customer requests are handled appropriately and in a timely manner

· Identify initial solution requirements through discovery sessions with customers

· Exceptional communications skills with the ability to articulate product and business relationships and their benefits

· Work with commercial and sales teams to identify and generate new business opportunities

· Translate technical requirements into an understandable manner to a variety of audiences

· Strong interpersonal, relationship-buildingand team-building skills

· Self -motivated, proactive, and very well organized

Job Requirements:

· GDS Technical/systems knowledge

· Experience working in a team-oriented, highly collaborative environment is essential

· Leadership, communication, and presentation skills

· Business acumen, critical thinking, and analytical skills

· Resourceful, action-oriented individual who possesses a sense of urgency and knows how to overcome obstacles to get things done in a timely fashion

· Strong interpersonal, relationship-buildingand team-building skills

· Self -motivated, proactive, and very well organized

· Comfortable with multi-tasking and prioritizing tasks.

Benefits

· Health and Medical Insurance

· Dental Insurance

· Annual leave

· Marriage leave

· Parental Leave

· Volunteer Leave

· Year End Break

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and elderly care services to meet the growing needs of families and their dependents. Building on more than five decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home, and home personal care providers in Singapore. We also offer other services for seniors such as active ageing centres, community support for vulnerable seniors, and a sheltered senior group home. In addition, we run a chain of dental clinics and a family medicine clinic.

At NTUC Health, we take an active approach in developing our people. We offer various education opportunities such as on-the-job training, formal learning courses and even scholarships so you can be better positioned for job roles of the future in an ever-changing work environment.

RESPONSIBILITIES

At NTUC Health, we believe age is just a number! Seniors can lead exciting, purpose-driven lives, doing the things they love. If you have a strong desire to help seniors redefine their golden years and continue living vibrantly like we do, join us!

Our goal is to make our seniors' lives more fulfilling. That is why our community and volunteer activities are at the heart of what we do. In your role as a Senior Associate, you'll be responsible for managing the overall befriending services that includes working with Centre-in-charge to ensure that appropriate befriending services are provided to Seniors at their homes and overseeing the volunteer befriender programmes. You will also be responsible for the continuous improvement of befriending processes for all Active Ageing Centres.

You will need to

• Source, engage and guide corporate and individual volunteers to perform the role of befriender .
• Liaise with agencies, educational institutions and corporations to manage volunteer befrienders
• Plan d work schedules and review performance of befrienders.
• Work closely with the Centre-in-charge to ensure the smooth implementation of the befriending services and monitoring of seniors' conditions
• Ensure compliance with volunteer-specific and company-wide guidelines
• Ensure budgetary compliance to sustain our volunteer operations

You should

• Have an interest/passion for working with seniors and people from diverse backgrounds
• Thrive in a collaborative and dynamic environment
• Have strong organisational, communication and stakeholder management skills
• Be proficient in Google Suite Applications

It would be great if you

• Have experience in volunteers and befrienders management
• Are able to converse in local languages to engage our Seniors

QUALIFICATIONS

• Diploma or Degree in Social Work, Psychology, Gerontology, Business Management or other relevant fields
• Minimum 3 years of work experience, preferably in community or healthcare sectors

OTHER INFORMATION

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to NTUC Health's PDPA and e2i's PDPA.

Please note that your application will be sent to and reviewed by the direct employer - NTUC Health

• Leading in front end engineering and feasibility studies for EPC development of new projects
• Overseeing repair of facilities, storage tanks inspections work, sales and demolitions of decommissioned assets
• Conducting station wide Quantitative Risk Assessment (QRA), Security-by-Design (SBD), Land Return & Restoration Works
• Leading in conceptualization and preparation of specifications for developments of new projects
• Any other ad-hoc duties as assigned

Requirements:

• Min Diploma in Engineering field
• Have MOM recognized certificate in Construction in Safety for Project Manager
• Comfortable with contract role, renewable
• Working hours: Mon - Fri, 8:15am - 5:30pm
• Location: Tuas
• Salary: Up to $5800 + site allowance
• Able to start work immediate or on short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Wong See Yun

EA Reg ID: R21100918

EA Licence No.:19C9603

The contracted staff shall manage the operation and support (including enhancements) for various specific HR domain process areas (examples of standard organisation areas like Recruitment, Benefits Management etc ):

The contracted staff shall be responsible for the following:

a. Manage and ensure timely deliverables by the system Maintenance Vendor; ensure deliverables conform to the standards and control defined for the programme; identify and manage risk and mitigation strategies; identify, analyse and ensure resolution of issues; manage change control; track and escalate risks and issues to * PM and Ops Manager; perform project planning with the system maintenance team, Interfacing team, Infra team, etc.

b. Seek Ops Manager’s approval of system changes including funding and implementation and completion of milestone, etc; consolidate and prepare submission for Performance Management Report (PMR)/ Post Implementation Review (PIR) and update * PM and Ops Manager.

c. Manage Change Request (CR). Responsibilities include tracking of CR raised; monitoring the status of CR from requirement initiation to implementation and working with various parties to address issues impeding the progress of the review of CR effort; assessing impact and solution proposed by the system Maintenance Vendor; facilitating users in CR testing and ensuring testing is complete and comprehensive.

d. Provide analysis and consultation services to address operational issues and audit related activities.

e. Coordinate and perform secretariat role for meetings with different stakeholders and internal team meetings.

f. Oversee and participate in requirements gathering and evaluate requirements & design solutions with the system Maintenance Vendor.

g. Facilitate HR systems training for users.

h. Manage Service Request (SR). Responsibilities include monitoring of the SR raised and assessing impact with the system Maintenance Vendor.

i. Manage System Investigation Request (SIR)/ Problem Report (PR). Track SIRs and system defects reported by users. Ensure prompt resolution is provided by the system Maintenance Vendor to the defects reported, and prompt clarifications are provided for SIRs.

j. Monitor the progress of outstanding tasks to be completed by the system Maintenance Vendor or users; ensure timely and complete resolution of such tasks, deliverables to conform to the standards and control defined for the programme.

k. Monitor and track the closure of follow-ups for batch job failures.

l. Provide support to the system reporting and data patching team on queries from functional perspective.

m. Perform project planning with system Maintenance Vendor, Interfacing team, Infra Team, external systems, etc.

n. Propose, document and implement improvements to the current work processes to achieve increased efficiency and effectiveness or tighten audit issues in delivering the maintenance support services.

o. Review, propose and update changes to the documentation where necessary. Examples of documentation:

i. Requirements specification

ii. Functional Design (FD) specification

iii. Test Packages

iv. Process Steps and Design Documentation

v. Data Patching Impact Assessment Documentation (if any)

vi. Training Materials

p. If necessary, facilitate HR systems training for personnel from specific HR departments.

q. Provide support to Authority in the event their respective Business Process Manager (BPM) from is on absence.

r. The Authority reserves the right to assign any process areas stipulated in this Service Plan to the Supplier accordingly.

s. Any other tasks as assigned by the Authority.

Pre-requisite for SAP Consultant (Functional)

Education Qualification

· The candidate(s) should possess at least a Degree in Computer Science, Information System, Science, Engineering or Equivalent.

Required Competencies

· Good knowledge of information technology, especially in the areas of SAP HCM ERP.

· With SAP HCM ERP knowledge is preferred.

· Good planning and coordination skills.

· Strong writing, verbal communication and presentation skills.

· Good team player, responsible and conscientious.

· Resourceful, independent, responsive and pro-active.

· Proficiency in Office productivities suites such as Microsoft Office.

· Proficiency in ARIS tool is advantageous.

· Good understanding of the data design in SAP HCM is preferred.

· Possess strong interest in investigating and identifying causes of issues, and able to propose solutions to rectify the issue.

Required Working Experience

· At least 4 years of working experience in information technology of which at least 2 years of working experience in SAP ERP.

· Experience in SAP HCM ERP is preferred.

· Experience in SG Government HCM projects is preferred.

Security Clearance Requirement

· The candidate is required to be a Singaporean and he/she will be subject to security clearance before commencement of service.

1. Job Description for System Management Officer

- Backup Management. the Supplier shall constantly track the backup status for SAP and non-SAP servers, and update the SOP if there is any change in the backup configurations. For any backup failure, the Supplier shall provide timely update to * PM and Ops Manager. The Supplier shall liaise with the relevant parties to resolve the issues and verify that all rectifications are satisfactorily performed prior to updating * PM and Ops Manager on the closure.

- Log Review Management. In addition to Chapter 6.4.6, the Supplier shall prepare the log review report for update to OM in required meeting.

- Technical Change / Service Request (CR/SR) Management. The Supplier shall keep track of the technical CR/SR that are being implemented and ensure proper closure, which includes maintaining the required documents in Authority’s repository or case management system.

- Business Change Request (CR) Management. The Supplier shall monitor the status of Implementation, Change Requests and issues (if any) from requirement initiation to implementation/stabilisation and work with various parties to address issues impending the progress of implementation.

1) The Supplier shall oversee and participate in requirement gathering, evaluate requirements, review CR effort, assess impact and design solutions proposed by the system vendors. They shall facilitate users in testing and ensure testing is complete and comprehensive. They shall facilitate systems training for users, where applicable.

2) ii. The Supplier shall seek Ops Manager’s approval for funding of system changes/CRs, completion of milestone, etc. The Supplier shall consolidate and prepare submission of Performance Management Report (PMR)/Post Implementation Review (PIR) and update * PM and Ops Manager.

3) iii. The Supplier shall ensure that the contract related to the respective CR is raised correctly and timely to the system vendors. The Supplier shall participate in CR prioritisation activity to ensure that the CRs are implemented within policy or Authority stipulated timeline where applicable.

4) iv. The Supplier shall prepare Variation Agreements (VA) documents for implementation and Change Request (CR) and seek approval from Authority.

- Business Service Request (SR) Management. Responsibilities include monitoring of the SR raised and assess impact with the system Maintenance Vendor.

- System Investigation Request (SIR) /Problem Report (PR) Management. Track SIRs and system defects reported by users, including aging SIRs and defect trend analysis and work with the system Maintenance Vendor to improve the SIR/PR management. Ensure prompt resolution is provided by the Maintenance Vendor to the defects reported, and prompt clarifications are provided for SIRs.

- The Supplier shall propose, document and work with Authority to implement improvements to the current work processes to achieve increased efficiency and effectiveness in delivering the maintenance support services.

- The Supplier shall monitor the progress of outstanding tasks to be completed by the system vendor or users; ensure timely and complete resolution of such tasks, deliverables to conform to the standards and control defined for the programme; identify and manage risk and mitigation strategies; identify, analyse and ensure resolution of issues; manage change control; tracking and escalating of risks and issues to * PM and Ops Manager; Project planning with the system team, other systems’ teams, etc.

- The Supplier shall analyse KPI trending for improvement, governance and compliance management (including audit support). Provide analysis and consultation services to address operational issues, data issues and audit related activities.

- The Supplier shall ensure that the COE (Common Operating Environment) Certification is conducted properly by the system vendors and liaise with * team to obtain the necessary COE image to be installed at COE PC(s) situated at client premise.

- The Supplier shall monitor software maintenance contracts, liaise with * procurement to prepare, renew and establish contracts where applicable and where there is no conflict of interest. The Supplier shall ensure that SSL Certificates in SAP and non-SAP servers are renewed timely.

- The Supplier shall consolidate and prepare submission of checklists related to audit, compliance and governance, and update * PM and Ops Manager.

- The Supplier shall provide monthly Project Progress Report for the duration of the Contract. The reporting period and submission date for the monthly report shall be specified by the Authority. Prepare progress reporting to Ops Manager, management and to various forums, prepare for presentations for

meetings when required.

- The Supplier shall coordinate and perform secretariat role for meetings with different stakeholders and internal meetings.

- The Supplier shall work closely with other interfacing systems to ensure operational efficiency and interoperability with the interfacing systems. The Supplier shall assess the design and ensure implementations in the system achieves data quality, usability and compatibility with other interfacing systems. The Supplier shall also

identify areas in other interfacing systems and the system to improve integration and operation efficiency.

- The Supplier shall liaise with Authority-appointed teams to monitor the activities and seek relevant approval to ensure CRs are implemented within agreed implementation timeline

- The Supplier shall review and propose changes to the documentation where necessary.

Requirements for System Management Officer

Education Qualification

· At least a Degree/Diploma in Computer Science, Information System, Science, Engineering or Equivalent.

Required Competencies

a. Good knowledge of information technology.

b. Good planning and coordination skills.

c. Strong writing, verbal communication and presentation skills.

d. Good team player, responsible and conscientious.

e. Resourceful, independent, responsive and pro-active.

f. Proficiency in Office productivities suites such as Microsoft Office and

g. Microsoft Project.

h. Proficiency in ARIS tool is advantageous.

Required Working Experience

a. At least 4 years of working experience in information technology; preferably in SAP HCM

b. At least 2-3 years of experience in project management.

c. Has good supervisory and communication skills.

d. Knowledge of SAP HCM ERP is preferred.

e. Knowledge of Weblogic and Java is preferred.

f. Experienced in SG Government projects is preferred.

Our client is a consulting services company in Singapore, the company's team brings together domestic elites, mainly for the enterprise to provide consulting and design solutions, has accumulated a wealth of experience and successful cases, and continue to help partners achieve business results. The company continues to accelerate the pace of development of overseas markets, we have been entrusted with the recruitment of the following positions:

Part-time hotel external management consultant

Location: Singapore

Work mode: Remote

Responsibilities：

1. give some consulting advice to some hotels and B&Bs in mainland China (including operation and management, brand publicity, planning and positioning, etc.).

2. Travel to mainland China to conduct short-term training for hotel clients, 2-3 times per year.

3. Daily work:

a. According to the needs of hotel customers, to provide appropriate consulting advice.

b. Help Singapore companies to interface with Chinese colleagues and Chinese consulting firms.

Requirements:

1. Currently in a management position in a 5-star hotel in Singapore.

2. have professional English and Chinese reading and writing skills and be able to communicate fluently in both languages.

3. able to accept business trips to mainland China, 2-3 times per year.

4. telecommuting is acceptable, can work two days per week.

5. Self-driven, logical thinking, serious and responsible, with affinity.

Salary: 2500 SGD Per Month

Noted: Permanent Resident status or Singapore Citizen with Chinese background will be preferred.

A self-directed and independent individual to support the Head of Risk Management & Compliance (“RM&C”) within the RM&C department focusing on Regulatory Compliance aspects such as governance, risk management and market conduct requirements, in order to maintain a robust risk and compliance framework within Infinitum Financial Advisory. This role reports to the Manager of RM&C in supporting the Head of RMC.

Infinitum Financial Advisory is a wholly-owned subsidiary of Income Insurance Limited, Singapore’s top composite insurer, and is licensed and regulated by the Monetary Authority of Singapore (MAS).

Responsibilities:

• Responsible for conducting Customer Due Diligence and 1st level review and escalation of cases with suspected or actual Anti-Money Laundering (AML)/Countering Terrorist Financing (CFT) related risk.
• Facilitate accurate AML uploading of client names and on-going name screening reviews via the DowJones system within stipulated timelines to meet internal requirements.
• Performs monitoring and assessment of daily Credit Monitoring reports/alerts on external third parties and Representatives and ensure timely dissemination to relevant stakeholders.
• Provide 1st level assessments from a Fit and Proper perspective in accordance to MAS Guidelines on an ongoing basis; provide appropriate solutions and escalate to senior compliance officers to facilitate representatives’ onboarding process.
• Performs monitoring assessments, ensure proper documentation and timely follow-ups with Representatives and relevant departments in terms of Fit and Proper requirements.
• Update and track internal registers on a timely basis (e.g. outsourcing, complaints, onboarding measures applied for representatives etc).
• Assist senior compliance officers in the execution of periodic checks stipulated under the Compliance Monitoring Program.
• Assists in the preparation of updates and/or reports to the relevant governing committee(s) and Authorities (e.g.: CPFB).
• Undertake any tasks as assigned from time to time.

Requirements:

• At least a Bachelor's degree or above
• Having financial advisory and/or insurance compliance knowledge will be an added advantage
• Attentive to detail and communicative
• Discipline in meeting timelines, takes accountability over personal and team deliverables
• Strong written and verbal communication skills with the ability to present analysis and recommendation
• Fresh graduates are welcome to apply
• Must be proficient in MS Office, Excel applications

Other competencies and traits:

• Self-initiated & dynamic individual who possesses critical thinking skills to increase efficiency
• Possess good communication (verbal and written) skills with a strong EQ
• Detailed-oriented, has a strong analytical mind with good problem-solving skills
• Has a self-motivated personality and a good team player
• Adaptable to changes
• Self disciplined and motivated in a flexible hybrid work environment

Job Descriptions

• Assist Restaurant Manager/Overall responsible for the smooth operations of the restaurant.
• Responsible for compliance of all related standards and guidelines, as well as relevant regulatory requirements.
• Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required
• Ensure restaurant is fully staffed up as well as employees are led and developed to achieve the expected work performance and productivity.
• Ensures that restaurant follows the security procedures (e.g. safe counting, cash drawers)

Requirements:

• A minimum of 2 years relevant experience or equivalent education.
• Experience in Daily Operations & Customer Handling.
• Understanding of and adherence to food safety regulations and hygiene standards.
• Ability to work collaboratively with kitchen staff, servers, and other team members to maintain a smooth restaurant operation.