Total 1,702 Service Operations Manager job vacancies in Quality Assurance / Control category in Malaysia

Due to an internal business change, an Assistant Quality Manager is required for a manufacturing business in Telford, Shropshire. The hiring manager would ideally like someone with experience from the Aerospace industry overseeing Aerospace projects, and experience working to AS9100 standards would be highly advantageous. In return for your experience, this business will offer you an annual salary up to £40,000 per annum (dependant on experience).

As an Assistant Quality Manager, you will oversee a team of up to 10 staff within the quality department and report directly to the Quality Manager. You will also act as a Quality Manager as or when the current Manager is away from the business. This hands-on role will involve using measuring equipment and working from technical engineering drawings.

As an Assistant Quality Manager, you will be required to:

• Ensure that the products meet the required customer standard
• Get involved with internal and external audits
• Complete paperwork for all your staff, including holiday requests, appraisals and disciplinaries where required
• Work closely with the Quality Manager.

To apply for this Assistant Quality Manager role, your soft skills, expertise, and experience should include:

• Experience and knowledge of the Aerospace industry
• Experience with AS9100 standards
• Excellent written and oral communication skills.

In return for your passion, collaborative approach and commitment, you'll receive a generous salary of up to £40,000 and a benefits package, joining a friendly and inclusive culture.

Please contact our team today to apply and register your interest in this full-time Assistant Quality Manager position in Telford. They'd be thrilled to hear from you. We'd love to help you get your next role and enable you to fulfil your professional ambitions.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included

Key Responsibilities Include: To monitor, report and provide information and specialist guidance on all current and relevant legal and technical estates compliance, building related regulations, healthcare guidance and Trust policies. Lead the estates compliance auditing, monitoring and assurance reporting programme. Responsible for coordinating risk management across estates, facilities and capital development. General Duties Implementing the estates compliance priorities and objectives. Working autonomously to plan and manage a demanding workload including day to day activities and programmes of work. Deputising for the EFCD Compliance Manager when needed. Undertake or provide independent support for recruitment, investigations, or other activities across EFCD Liaising with a range of external bodies to maintain a specialist level understanding of latest requirements and procedures. Understanding and presenting highly complex and / or legislative information to staff and managers across the Trust and board level when appropriate. Where necessary, challenging and influencing others to ensure compliance with relevant legislation, policy, and the range of working procedures undertaken across Estates. Please refer to the Job Description and Person Specification for a detailed list of duties and responsibilities. Additional Information Interviews are to be held on the 24th May 2024

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust. The hours are full time, notionally between 08:30 and 17:00 Monday to Friday, and the position is permanent. As part of the interview process you will be expected to perform a presentation. The title and time to prepare will be given on the day. When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable). Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. Dorset HealthCare is in partnership withThe Princes Trustto support people getting into work, as part of this partnership, we offer an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. Please contactdhc.wideningparticipation@nhs.netto access the support.

My client is a growing, global Securities firm with a strong presence in APAC. They are seeking a Compliance Manager specializing in FX and Options (Derivatives) Products to join their team.

In this pivotal role, you will be responsible for ensuring adherence to regulatory requirements and internal policies specifically related to FX and Options trading activities. Your expertise in derivatives products and regulatory frameworks will be crucial in maintaining our compliance standards and supporting business objectives.

Key Responsibilities:

• Derivatives Compliance: Stay abreast of regulatory developments and industry best practices pertaining to FX and Options trading, ensuring compliance with relevant laws and regulations.
• Policy Development: Develop and update compliance policies and procedures specific to FX and Options products, aligned with regulatory guidelines and market trends.
• Training and Education: Conduct training sessions for trading and compliance teams to enhance awareness and understanding of derivatives compliance obligations.
• Monitoring and Surveillance: Implement monitoring and surveillance programs to detect and address potential market abuse, insider trading, and other compliance breaches in FX and Options trading.
• Reporting and Documentation: Prepare and submit regulatory reports related to FX and Options trading activities, ensuring accuracy and timeliness in compliance reporting.
• Investigations and Remediation: Lead or assist in investigations of compliance incidents or breaches related to FX and Options trading, coordinating remedial actions and reporting findings to senior management and regulators.
• Collaboration and Advisory: Collaboration with trading desks, risk management, legal, and other stakeholders to provide timely compliance advice and support for new product launches, trading strategies, and business initiatives.
• Compliance Culture: Foster a culture of compliance and ethical conduct within the FX and Options trading teams, promoting integrity and adherence to regulatory standards.

Key Requirements:

• Bachelor's degree in finance, law, or a related field (advanced degree or professional certification such as CAMS, CFE, or CSCP is advantageous).
• Minimum of 5 years of experience in compliance roles within the financial industry, with a focus on FX and Options (Derivatives) products.
• In-depth knowledge of derivatives trading regulations, including but not limited to MAS guidelines in Singapore.
• Strong understanding of FX and Options trading practices, risk management principles, and market surveillance techniques.
• Excellent analytical skills with the ability to assess complex compliance issues and develop pragmatic solutions.
• Effective communication and stakeholder management skills, capable of engaging with senior management, traders, and regulators.
• Proven track record in developing and implementing compliance programs for derivatives products.
• Detail-oriented approach with a commitment to upholding the highest standards of integrity and professionalism.

If you possess the requisite expertise in FX and Options compliance and are passionate about contributing to a dynamic and compliant trading environment, apply today or send an email with a copy of your current CV to gavin.izon@access-people.com to begin a conversation today.

Job Description

We are seeking an experienced and detail-oriented SAP Test Manager with a proven track record in SAP testing methodologies and a strong emphasis on S/4HANA migration projects. The ideal candidate will play a pivotal role in overseeing and managing the testing activities related to SAP software implementations, enhancements, and specifically, migrations to S/4HANA. The SAP Test Manager will demonstrate expertise in test planning, execution, and leadership for a large-scale project involving high number of users while ensuring the quality and reliability of SAP systems.

Key Responsibilities:

Test Strategy and Planning:

• Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.

• Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.

• Define test scope, objectives, and deliverables tailored to the migration context.

Test Execution:

• Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.

• Coordinate closely with SAP functional and technical teams to validate system functionality during migration.

• Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.

• Drive test automation for Functional and regression testing

Team Leadership:

• Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.

• Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.

• Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.

Stakeholder Communication:

• Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.

• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.

Continuous Improvement:

• Identify opportunities for process improvement within the testing lifecycle, particularly regarding S/4HANA migration best practices.

• Implement and share insights into testing methodologies, tools, and industry trends related to S/4HANA migration projects.

Requirements

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.

• Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.

• Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.

• Excellent communication and interpersonal skills.

• Project management certification (e.g., PMP) is a plus.

• SAP certification and S/4HANA certification are highly desirable.

Key Competencies:

• Leadership and Team Management

• Test Planning and Execution, particularly for S/4HANA migrations

• Communication and Collaboration

• Problem-solving and Analytical Skills

• Attention to Detail

• Stakeholder Management

Quality Assurance Manager

Job Responsibilities:

Quality Assurance

· Establishment, Maintenance and Continuous Improvement of Company’s Quality Management System (QMS), Class Approvals (Marine) and Regulatory Requirements (Part 145).

· Plan, organise and take lead to drive Quality initiatives and promote quality culture within the company.

· Maintaining and continually improving quality performance, to meet the maintained or all Divisions.

· Perform all essential audits and inspecting internally and/or by third party or client as and when required.

· Establishment, implementation and co-ordination of the audit & approval program, reporting of audit outcomes and ensuring follow up of corrective actions.

· Assist department to follow up on root cause analysis and creation of appropriate action plan to prevent recurrence of issues, by providing training and guidance to the team whenever required.

· Conduct incident investigation and prepare concise investigation reports with in accordance to the regulatory requirement.

· Training and development of employees with respect to QMS and its related processes, quality principles, tools and techniques etc.

· Ensure all licensing at Singapore site and products/services are managed for new applications and renewals.

· Budget allocation and control of costs for QMS related projects; resource management; training; third party audit and Certification costs; and professional subscription costs.

• Effectively implements quality procedures for all allocated sites, in line with legislation, regulatory and guidelines. Documents and maintains the register of quality approvals, procedures and accreditations for allocated sites / geographies.

• Communicates to all allocated sites quality procedures, ensuring all relevant regional colleagues are aware of their responsibilities in supporting / upholding Quality Assurance processes.

• Manages operational, technical, health, safety and environmental audits in line with the audit calendar

• Participates in quality, non-conformance and complaint investigations, ensuring findings are documented, reported and escalated appropriately. Monitors and follows up on supplier CAPA and improvement actions

• Contributes to statistical analyses on which to base recommendations for improvement

• Advises business leaders and senior managers of compliance issues or matters requiring supplier quality development or improvement

• Any ad-hoc duties or projects as assigned.

Skills

• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

• Gains the confidence and trust of others through honesty, integrity, and authenticity

• Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

• Anticipates and balances the needs of multiple stakeholders

• Uses compelling arguments to gain the support and commitment of others

• Interprets and applies key financial indicators to make better business decisions.

• Plans and prioritises work to meet commitments aligned with goals.

• Operates effectively, even when things are not certain, or the way forward is not clear

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

• Builds partnerships and works collaboratively with others to meet shared objectives

Job Requirements:

· Degree in Engineering or Quality Assurance or equivalent with at least 5 years of relevant managerial experience in marine, aviation or related Industry.

· Certified ISO9001:2015 internal/lead auditor qualification.

· Successful completion of the CAAS M10/L11/L12 Examination.

· Able to interpret CMM, in particular IPL (illustrated part listing) and special equipment and tooling listing will have added advantage.

· Preferably have experience in liaising with OEM for capability expansion.

· Certification or experience in Lean, Kaizen and 5S or familiar with common quality tools and techniques.

· Knowledge of relevant standards, and the ability to become conversant with the rules and regulations relating to the quality systems specific to the marine, defence and aviation industries;

· Experience in practical administration, maintenance and development of Quality Management Systems.

· Knowledge of the practical implementation and development of Continuous Improvement and Lean or other similar methodology in a manufacturing, engineering and/or supply chain environment.

· Good leadership and proven managerial skills to be able to lead and motivate the team.

· Meticulous, resourceful, team player and possess strong organization skills.

· Internet savvy and proficient in MS Office applications (ie. Outlook, Excel, Words and Powerpoint etc)

· Effective oral and written communication and interpersonal skills.

· The ability to plan and prioritize work and work under high pressure to tight deadlines yet flexible and adaptable to changing needs and situations.

Responsibilities

• Lead and manage the Compliance framework of the company business such as review of KYC and AML sanctions policies, and provide recommendations of suitable control measures and procedures
• Integrate the AML policy and procedures into a global policy and framework
• Set up proper procedures to allow various compliance personnel across the globe to work together
• Oversee and manage compliance teams in group companies
• Manage the regulatory licenses in the relevant jurisdictions
• Supervise onboarding process and ongoing monitoring of all services and developing risk management strategies, if necessary
• Prepare reports to senior management on key compliance issues
• Handle the internal and external compliance audit
• Evaluate the impact of ‘Monetary Authority of Singapore’ (MAS) consultation papers on business as well as related regulations in the areas related to our business
• Develop training materials to educate entire company, if necessary, to ensure highest level of compliance
• Review operational functions to enforce compliance with the relevant regulations

Requirement:

• At least 4 years of prior experience in compliance, auditing or risk management
• Bachelor’s degree in Business Law, Banking, or Finance from recognized institutions
• Conversant with CDD/EDD processes for individuals, corporates and merchants
• IT savvy in the use of compliance tools, systems and applications coupled with good knowledge of payment solutions
• Excellent communication and people skills to liaise with various levels of stakeholders
• Professional certification (e.g., Certified Anti Money Laundering, Certified Regulatory Compliance Manager) is a plus
• Being proactive, diligent, and resourceful

Promote Integration Improve the Quality of services Reduce inequalities Promote patient and public involvement Promote prevention Promote equity

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Supplier Quality Engineering Manager based in Kallang, Singapore.

Job Responsibilities

• Collects and understands external and internal customers’ expectations or feedback on supplier quality, and cooperates with other top management personnel in formulating and establishing company policies, operating procedures, innovation plans, and goals for supplier quality.
• Analyzes, evaluates, and presents information concerning factors related to suppliers and components such as new regulations, cost of quality, suppliers’ risks, supplier’s performance, and proposals to other members of the management team.
• Cooperate with the material or purchasing team to establish the supplier quality requirements and agreements.
• Lead SQE team to evaluate, develop, and monitor suppliers and components to ensure they comply with Flex requirements and customer requirements on safety, quality, capability, delivery, environment, society regulation, etc.
• Lead SQE team to measure and track suppliers’ performance and to drive problem-solving and continuous improvement.
• Establish and maintain the supplier quality management process and tools, and train SQEs and all peers to ensure compliance of the supplier quality process.
• Commit cross-functional support and form good relationships with internal and external customers in order to maintain a strong support system in the organization, to achieve customer satisfaction and to comply with regulatory requirements

Job Requirements

• Requires a bachelor’s degree in a related field.
• 8 years of relevant work experience and 3 years of managerial experience.
• Internal or external audit certification for ISO 9001 is a must.
• Lean Six Sigma Green Belt or Black Belt certificates are preferred.
• Able to travel and audit suppliers’ process.

We have an urgent opening for

Role: Test Program Manager

Experience: 10+ yrs

Company: Saksoft Pte Ltd Singapore

Location: Singapore

Key Skills: Test Management

Job Responsibility:

• Overall accountable and responsible for delivery of testing services across the programme or project/s

• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing

• Drive and collaborate with test service providers and relevant stakeholders to plan all testing related deliveries for the programme or project/s

• Works with the testing service providers and relevant stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.

• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.

• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored into the plan.

• Engages with various stakeholders (including but not limited to, application, security, infrastructure, business) and testing service providers to ensure testing services meet the banks’ objectives and demand.

• Act as the first point of escalation for any issues raised by stakeholders on testing service providers.

• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the programme or project/s

• Participate and contribute in forums, as required, to drive testing transformation and innovation.

• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.

• To support and advance implementation of the test automation strategy for the respective domain

• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.

• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the TCoE team.

Job Requirement:

⁻ Test management skill

⁻ Hands-on experience and management experience in handling Manual , Automation and Performance testing

⁻ Management skill in handling big team & Stakeholders.

Job Description:

• Extensive knowledge of Nursing acquired through significant experience in a Senior Clinical role.
• Demonstrable experience in quality, safety, and operational leadership with a clear focus on the development and sustainability of services from a quality, outcomes and experience perspective with a clear drive and passion for service change, quality improvement, delivery, and transformation.
• Experience of meeting regulatory compliance standards and the provision, maintenance, and reporting of data to meet compliance.
• Demonstrable experience of the ability to work autonomously, initiating and organizing workloads, delegating appropriately, responding to changing priorities and meeting tight deadlines.
• Demonstrable experience of the ability to make difficult decisions autonomously.
• Demonstrable experience in preparing and delivering Training to enable others to achieve quality and compliance standards across the company.
• Establish new and revise existing quality procedures and tools in support of audit and compliance activities.
• Identify quality process and system improvements and implement timely actions.
• Assist the clinical development organization in establishing procedures to support a risk-based approach to oversight of clinical trials using principles of quality by design and quality risk management.
• Collaborate with key stakeholders in the development and implementation of comprehensive internal (systems and procedures) and external (investigator sites and vendors) audit programs and plans.
• Serve as a quality subject matter expert and provide guidance to development personnel performing investigations, root cause analysis, and capas through knowledge of quality concepts and techniques.
• Participate on cross-functional teams as subject matter expert in GCP/GLP/GVP to provide guidance and risk-based options that promote compliance.
• Identify and communicate quality and compliance risks and participate in determination of appropriate planning to resolve and address issues and risks.
• Lead the strategy and activities in support of health authority GCP/GLP/GVP inspections.
• Review clinical study documents and check for consistency and compliance with relevant regulations, standards, and best practices.
• Coordinate projects to successfully meet timelines.

Job Requirement:

• Registered nurse or enrolled nurse background with a passion for patient care.
• Possesses the art of service excellence.
• Experience in management of feedback and service recovery.
• Well-versed in the operations of a service industry.
• Ability to conduct on-the-job training (Service and Clinical).
• Ability to initiate and implement Standard Operating Procedures.
• Ability to display mentorship skills.

The Trade Compliance Manager plays a pivotal role in ensuring that all trading activities conducted by the company adhere to international trade laws and regulations. They are responsible for developing and implementing compliance strategies, policies, and procedures to mitigate risk and ensure the company's operations are conducted ethically and legally

Key Responsibilities:

• Lead a team of compliance analysts
• Work includes to manage and monitor key compliance activities and report on a regular basis as to their status and actions taken to mitigate such risks.
• Advise on the business activities that are in or out of scope, per current/future regulatory status as well as evaluate key outputs from regulators, industry bodies and advising Management and respective business/support units of the impact.
• Manage and enhance existing compliance programme that is effective in dealing with compliance risks.
• Maintain manual on Compliance processes and procedures and ensuring this is kept updated.
• Manage staff training programme; lead efforts to promote a strong and robust compliance culture within the organization with regular compliance training.
• Carrying out monthly, quarterly or ah-hoc compliance reporting, internally and externally.
• Conduct internal investigation where needed, in relation to any compliance issue and produce investigation report.
• Work with respective business/support departments and HQ

Job Requirements:

• Bachelors’ degree in Law or equivalent with minimum 8 years’ experience in compliance with a commodities company.
• Understanding of commodities markets, trading processes, and regulatory frameworks
• Familiarity with International Sanction and Trade Embargo,
• Dynamic, hardworking, meticulous and good interpersonal skills.
• Able to work independently as well as in a team.
• Excellent communication and interpersonal skills

How to apply:

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to YAN JIANKAI (EA Personnel Reg. No. R22104741, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or email to james.yan@achievegroup.asia or contact James at 9150 3922 for a confidential discussion

• Develop, maintain, and enhance the Quality Management System (QMS), Marine Class Approvals, and Regulatory Requirements (Part 145).
• Lead quality initiatives and foster a culture of quality within the company.
• Improve quality performance to meet divisional objectives.
• Conduct audits internally and externally as needed.
• Establish, implement, and coordinate audit and approval programs, reporting outcomes, and ensuring corrective actions are taken.
• Assist in root cause analysis and action plan creation.
• Conduct incident investigations and prepare reports.
• Train employees on QMS and related processes.
• Manage licensing and renewals at the Singapore site.
• Budget and control costs for QMS projects, audits, and certifications.
• Implement quality procedures in line with regulations and guidelines.
• Communicate quality procedures to relevant colleagues.
• Manage operational, technical, health, safety, and environmental audits.
• Participate in quality investigations and supplier improvement actions.
• Contribute to statistical analyses for improvement recommendations.
• Advise business leaders on compliance and quality development.
• Perform ad-hoc duties or projects as assigned.

Skills:

• Solve complex problems with high quantities of information.
• Build trust through honesty and integrity.
• Communicate effectively to different audiences.
• Prioritize work and focus on continuous improvement.
• Balance multiple stakeholder needs.
• Use compelling arguments to gain support.
• Interpret financial indicators for decision-making.
• Operate effectively in uncertain situations.
• Build partnerships for shared objectives.

Job Requirements:

• Degree in Engineering, Quality Assurance, or equivalent.
• 5+ years of managerial experience in marine, aviation, or related industries.
• ISO9001:2015 internal/lead auditor certification.
• Completion of the CAAS M10/L11/L12 Examination.
• Familiarity with CMM and special equipment listing.
• Experience liaising with OEMs.
• Lean, Kaizen, 5S certification or experience with quality tools.
• Knowledge of relevant standards and regulations.
• Experience in developing Quality Management Systems.
• Experience in Continuous Improvement and Lean methodologies.
• Proficiency in MS Office applications.
• Strong communication and interpersonal skills.

Job Description

Our client is an international bunker trading firm. Due to business expansion, they are looking for a Compliance talent at mid or senior level, to support the business in Singapore.

In this role, you will be responsible for:

• Conduct investigations on KYC sanctions reviews of counterparties
• Perform analysis of vessel movements and ownership structures, identify potential links to sanctions and offer advice on those issues
• Enhance governance over sanctions lists and screening processes, proposing and implementing solutions to enhance the controls
• Examine regulatory and internal audit reports related to sanctions
• Establish sanctions procedures and conduct sanctions-related training to staff as necessary
• Other adhoc projects when required

Requirements:

• 3-10 years' compliance experience in bunker trading, shipping or oil and gas industries
• Excellent communication and stakeholder management skills
• Ability to work independently and collaborate with diverse, international teams
• Ability to converse in Mandarin as interaction with Chinese clients is required

If you believe you fit the requirements for the role, please apply now or drop an email to Selicia.low@ambition.com.sg.

Note: We regret that only shortlisted candidates will be notified.

Data provided is for recruitment purposes only. Business License Number: 200611680D. EA Registration Number: R1767640