Total 391 Manager Quality Assurance Executive job vacancies in Malaysia

Quality Manager - Holsworthy

£35,000 - £38,000

Private Health Care - 28 Days holiday increasing with service - Free Products - Company Pension Scheme and more!!

A new and exciting opportunity has arisen for a Quality Manager to join UK known manufacturer in the Holsworthy area!

With no day ever being the same the Quality Manager role offers genuine long-term progression and career development within a first-class organisation.

Role & Responsibilities:

• Ensuring technical compliance in the factory and supporting the new product development with the launches of new products.
• Completing product specifications, and maintaining technical compliance of raw material suppliers information.
• People management - leading a team of 3
• Complete internal audits of the factory and quality management systems

Knowledge, Skills & Experience:

• Food Safety Level 3 and HACCP qualified
• Technical department experience
• Confident in leading audits
• Line management experience

Package and Benefits:

• Private Health Care
• 28 Days holiday increasing with service
• Free Products
• Company Pension Scheme

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Quality Manager – Food Manufacturing

Salary between £42,880 - £48,880 DOE

Blackburn, Lancashire

Full time, permanent position, Monday-Friday

We are proud to be working with one of the UK’s leading ambient cake manufacturers who supply their products to leading retailers and export partners.

They are currently recruiting a Quality Manager to lead a quality assurance team to verify that all materials including finished products are safe and conform to all relevant specifications, legislation and customer requirements.

This is a full-time, permanent role based at the Shadsworth and Blackburn bakeries.

Who are we looking for?

We are looking for a technically minded individual with experience working within a quality role from a food manufacturing background, ideally bakery.

You’ll have experience in ensuring that all materials including finished products are safe and conform to all relevant specifications, legislation and customer requirements.

It would be highly advantageous if you have a food-related degree as well as experience of retailer & BRC audits.

Previous experience managing people/shift patterns would also be advantageous as you will be responsible for a team of 6 (4x quality auditors, 2x raw materials quality auditors).

The role of Quality Manager

· Management of the QA team to ensure coverage across all shifts as required.

· Complete audits and monitor the consistency of outputs across the team for compliance purposes.

· Complete KPIs and monitor the consistency of outputs across the team for compliance purposes.

· Training the team to ensure that new processes and procedures are adopted.

· Building production team capability to improve communication and understanding of technical standards.

· Investigating customer complaints or any non-conformance raised internally or externally to provide data which informs resolution.

· Organises organoleptic panels to ensure consistent quality.

· Ensure that a safe working environment exists for all employees and that as a minimum the department meets the standards set out in the SHE policy.

About our client

Our client is one of the UK’s leading ambient cake and chilled dessert manufacturers of retailer own label, licensed and branded cakes, supplying recognisable major retailers across the UK and European market.

Their team of experts develop and manufacture a wide range of high-quality ambient cake products across several different categories including celebration cakes, mini rolls, mince pies, fruit pies and a wide range of chilled desserts including cheesecake, crumbles and sponge cakes. These include mince pies, celebration cakes, slab cakes, cupcakes and many more!

They are passionate about their products and aim to put the customer at the heart of everything they do.

With recent investment and acquisitions taking them to nearly 1,400 direct employees, this is an exciting time to join! They are continually looking to grow, but can only do that with exceptional talent across all levels and disciplines of the business. That is where you come into it!

On top of making some delicious cakes and desserts, they do a lot of fun stuff too! Whether that be Christmas fun days, pancake-flipping competitions, Red Nose Day events or odd-sock days, you’ll be coming to work smiling.

What benefits do they offer?

Financial

· Salary between £42,880 - £48,880 depending on experience

· 4x Life Assurance/Death in Service Benefit

· Access to the company Benefits Hub

· Access to ‘Company Shop’ – a discounted re-distributor of surplus food and household products

Health & Wellbeing

· 25 days holiday per annum (plus statutory holidays)

· 24/7 Access to a GP

· 24/7 Bereavement Support

Personal & Professional Development

· Dedicated in-house Learning & Development/Training team

· Online training platform with access to 100+ training courses

A few other bits

· Quarterly and Yearly Awards – recognising those who have gone above and beyond!

· Free on-site parking

· Free refreshments

Location: Derby What DHU can offer you: Working Patterns:We recognise that 9-5 doesnt work for everyone, so we have a range of working patterns available to suit your work/life balance.Our friendly team will work with you to find the best fixed pattern for us both. Competitive salary: £43,742 (Band 7) Generous annual leave entitlement:Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays. Pro Rata/ Per Annum Employee benefits: As part of our team at DHU Healthcare, we believe in rewarding you, our colleague, for your hard work and dedication to providing the very best in patient care. As part of our team, you can enjoy a host of benefits to enhance your wellbeing. Private Medical Insurance: We take care of your health and wellbeing with private medical insurance provided through Westfield Health, ensuring access to quality healthcare when you need it most. Membership includes direct access to GP and counselling services, CT and MRI scans, hospital treatment insurance and cashback for dental, optical and physiotherapy care. NHS Pension Scheme: Rest assured knowing your future is secure with our NHS pension scheme. Already an NHS employee? We acknowledge your continuous service and commitment to healthcare excellence, allowing you to bring your existing pension pot and holiday allowance with you! Car Lease Scheme: DHU has teamed up with NHS Fleet Solutions to offer a salary sacrifice scheme for colleagues. As part of our citizenship commitment and active approach to reducing our carbon footprint, we can provide you with lease options on a brand-new hybrid or electric car. Enhanced Maternity/Paternity Leave: We understand the importance of family, which is why we offer enhanced maternity and paternity leave to support you during this special time in your life, supported by a robust Family Friendly policy. Cycle to Work Scheme: Stay active and reduce your carbon footprint with our cycle to work scheme, making it easier for you to commute in a healthy and sustainable way. Referral Programme: Share the benefits of working at DHU with your network and you can earn cash rewards through our Employee Referral Programme. Birthday Leave Guarantee:Birthday leave isn't compulsory; it's entirely up to you! We cant always celebrate with you, so whether you choose to take the day off and indulge in a well-deserved break or prefer to work and save your leave for another time, the decision is yours to make! What your typical day looks like: Creation and implementation of a data quality strategy Work with data owners, data users, and data custodians to identify and resolve quality issues at source. Creation and implementation of a data quality issue management process. Working with IT and Information Governance on issues including data leakage and retention. Regular engagement across the business with Information Asset Owners to support the improvement of Data Quality. Contribute to elements of the organisations Integrated Performance Report (IPR) to deliver Data Quality Assurance to the Board.

Your new company
My client, a global pharmaceutical and biotech company with a goal of contributing to healthcare innovation and environmental sustainability. They are focused on improving people's quality of life by preventing, alleviating, and curing diseases. They have a wide pharmaceutical portfolio, specialised in some of the following areas: Oncology, neuroscience, and rare diseases. There is an opportunity for a Quality Document Manager to join their Safety Surveillance and Aggregate Reports team on a 12-month rolling contract.
Inside IR35Onsite 2/3 days per week

Your new role
As a highly motivated individual, you will join their Safety Surveillance and Aggregate Reports team as an Associate Quality Document Manager, where you will perform QC review to ensure documents authored by the Safety Surveillance and Aggregate Reports (SSA) team or their vendors are of high quality. Also, support process improvement and other SSA functions, for example, vendor management, SharePoint management.

What you'll need to succeed
You will hold a bachelor's degree in biologic or natural science, or health care discipline. Advanced degree (PhD, MPH, NP, PharmD, etc.) is preferred.

You will possess good writing and editing experience within the pharmaceutical or biotech industry.

You will be familiar with pharmacovigilance and drug development, including knowledge of applicable clinical trial safety regulations and post-marketing safety regulations. Includes familiarity with case processing, expedited reporting rules, and safety database concepts.

You will have the ability to understand, interpret, analyse, and clearly present scientific and medical data in verbal and written format.

You will have the ability to interact collaboratively and effectively in a team environment.

You will possess strong organisational skills, including the ability to prioritise independently.

You will be proficient and comfortable using Microsoft Office (in particular, Word, Excel, and PowerPoint), SharePoint platforms and be familiar with Documentum-based systems and common safety database systems.


What you need to do now
Before you apply for this position, it is vital that you are in possession of a UK passport or relevant visa to work without restrictions in the UK and residing in the UK.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Roberta Atkins on 03330106292

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Job Title: Head of Quality
Location: Home based with regular national travel
Salary: £65000. Plus £5000 car allowance
Hours: Full time, Monday to Friday 9-5
Requirement for frequent travel and overnight stays.
Closing date: 03/05/2024

Life at Prestige:

People are at the very heart of Prestige, and we want to make life better for them. As a Head of Quality, you'll grow and develop in an exciting business that puts people at the centre of everything we do.

We offer a supportive working environment with lots of potential for learning and development and a friendly, agile and flexible working culture.

Prestige Nursing & Care has provided home care for over 75 years and we have 30 local offices in England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients.

Purpose of the job:

At Prestige Nursing & Care we pride ourselves on our ability to provide specialist Homecare Services for individuals of all ages living within their own homes. We are committed to ensuring each individual receives a person centred, professional service through our local teams of professional carers and registered nurses. The Head of Quality will play a crucial role in driving continuous improvement through audit and data analysis, and by making recommendations for improvement in response to trend and theme reviews as part of the internal quality assurance framework. This leadership position requires a deep understanding of the Homecare and Complex care market within the challenging adult and children's social care landscape. A strategic leader with the ability to influence and drive change through an evidence-based approach is required to ensure our operational teams are empowered to drive and maintain improved client outcomes and exceed expectations in person centred care delivery. The successful candidate will demonstrate the ability to safeguard the company against risk through internal audit and quality markers, analysis of incidents and robust quality improvement planning which demonstrates improvements in care outcomes which are clearly measured.

Responsibilities:

• Lead the quality and compliance team in the delivery of the internal quality assurance framework.
• Ensure that any changes to the regulatory requirements of CQC, GDPR, SSSC and Care Inspectorate are
  quickly and accurately reflected in changes to systems and processes.
• Act as an expert advisor and lead on improvement activity; supporting operational leadership teams in
  identifying and learning from areas of good practice and offering target advice and support where practice
  requires improvement.
• Provide detailed and evidence-based quality reviews of service delivery against internal and external quality
  standards, providing recommendations and constructive feedback for improvement at both local and
  provider level.
• Lead the collection, analysis, interpretation and dissemination of all audit and quality assurance management
  information to a wide-ranging audience including senior leadership and branch teams.
• Work in partnership with the Head of Risk Management to identify and respond to business risk.
• Ensure that high standards are met across the business and that care is delivered in line with CQC/CI
  regulations, and other statutory and legislative requirements.
• Ensure policies and procedures are reviewed and implemented in line with legislation and best practice
  guidelines.
• Act as the ISO lead for the business effectively working with external partners to maintain ISO 9001
  accreditation.
• Act as the point of contact for managing Data Subject Access Request in line with GDPR requirements.
• Act as the Caldicott Guardian for the business.
• Develop, enhance and maintain the complaints process to ensure complaints are managed effectively.
• Support the planning, delivery and roll out of electronic care planning.
• Ensure systems and processes are standardised and provide robust data for review of service delivery and
  continuous improvement.
• Work in partnership with the Head of Nursing to develop and chair the Clinical Governance Committee.
• Work in partnership with the Head of Risk Management and Head of Nursing to develop and execute effective
  incident management reviews; cascading learning across the branch network.
• Act as a point of contact and representative for Prestige Nursing and Care at quality forums both internally
  and externally.
• Work collaboratively with operations and I.T teams to review systems and processed to support safe and
  efficient care delivery.

Accountabilities:

• Ensure a safety through learning culture is established and maintained throughout the business.
• Ensure branches maintain an internal audit rating of meeting expectations as a minimum requirement.
• Ensure all branches drive continuous improvement through the development and implementation of action
  plans following audit activity.
• Cascade learning from audit activity, regulatory inspections and trends and themes analysis; clearly defining
  and capturing improved client outcomes and service delivery.
• Maintain ISO accreditation.

Person Specification:

Essential

• At least 5 years quality management experience within Homecare and a track record in senior quality and
  compliance management.
• Experience of multi-site quality and compliance coverage.
• A proven track record in leadership and motivation of staff with demonstrable understanding of and
  commitment to achieving company objectives.
• Excellent understanding of regulatory frameworks and compliance requirements such as CQC, CI, Health and
  Social Care Act, DoLS/LPS, Mental Capacity Act and other relevant legislation and sector best practice
• Exceptional leadership, communication, and interpersonal skills.
• Auditing skills
• Ability to develop and implement quality measures and standards.
• Demonstrated ability to drive strategic quality initiatives and manage change effectively.
• Ability to analyse and interpret complex data sets, providing evidence based reports.
• Computer literate with Microsoft Office packages, especially Word and Excel.
• Ability to travel and stay overnight when required.

Desirable

• Educated to degree level.
• Operational experience within Homecare and/or Complex Care

Competencies & Behaviours:

• Communicating effectively.
• Building successful relationships.
• Driving for results.
• Exhibiting an empathetic approach.
• Self assurance.

What we offer:

• A competitive salary
• 28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service.
• An additional day off for your Birthday
• Blue Light Card
• Refer with the Care Friends mobile app and earn extra money
• Cycle to Work scheme for our Head Office, Regional and Branch staff
• Long Service Awards
• Workplace Pension
• Employee assistance programme (EAP) - confidential phone line and online support and resources available to you and your loved ones 24/7
• A range of Family Friendly Benefits - designed to offer you more support, flexibility, and additional time off when you most need it.
• Annual leave purchase (ALP) scheme
• Supportive working environment with ongoing learning and development opportunities.
• A friendly, agile and flexible working culture
• A range of Family Friendly Benefits - designed to offer you more support, flexibility, and additional time off when you most need it.
• Annual leave purchase (ALP) scheme

Please note:

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines.

All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

We reserve the right to close this position early.

#INDHP24

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.



Serco: AASC Contract
Permanent, Full time
Home Based with travel
£35,000
- £40,000 pa + Excellent Corporate Benefits Package
Here at Serco, we are looking for an experienced Data Quality Manager to join our team at the Asylum Accommodation and Support Services Contract. AASC offers a range of improvements, with particular focus on assisting individuals through the asylum system.

The Analytics and Performance team is a new function within the AASC contract. The department will be responsible for producing accurate, current, and insightful Management information to provide all contractual, external and internal functional, performance and insight reporting and the assurance of data quality. The team is also responsible for optimising service performance, driving adoption, effective business change, and ultimately helping to develop a data-driven organisation.

The key reason for the role is to support the Head of Data Analytics & Strategic Performance to ensure quality of data and data integrity across all systems and processes. You will work with Serco group IT and MI teams to understand business processes and requirements, identify constraints and opportunities, and recommend optimal solutions. This will include data quality management, design, data analysis, data reporting platforms, analytics platforms, knowledge management and reporting support services.


What you’ll need to do the job

You will have the required level of technical experience and ideally will have worked within the technology sector.
Excellent time management skills and ability to manage and deliver a variety of priority tasks, prioritising own workload to meet specific timescales without prompt
Experience in long-distance inter-departmental liaison and collaborative working
Finally, flexibility is required as you will be expected to travel across sites.
Experience Required


- DQM tools and techniques are essential
- Microsoft Power BI is essential
- Apian would be advantageous
- Facilitating and running BAT and UAT testing.
- Supporting business-led data governance and conducting successful data quality improvement initiatives
- Demonstrable experience in the establishment of good working relationships with business and functional stakeholders both internal and external
- Ability to identify risks and vulnerabilities within databases and MI reporting & managing correction of identified issues.
- Working in an Agile framework.
- Creating and managing Data Quality Syntax Models is preferred.


Important Note: CRB Clearance and/or Security Clearance at Baseline level (Serco Civil Government is exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to security clearance checks and approval by the Home Office)

Why Serco:

A place you can make an impact
- The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.
A place you can count on
- Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
A place for you
- We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.

What we offer


- Pension – up to 6%
- Employee Assistance Programme
- Chance to contribute to innovation in the immigration sector
- A company passionate about diversity and inclusion
- Serco Benefits package
- discounts include cinema, merlin entertainment and online shopping, mobile phone plans and leisure centre memberships
- A safe and supportive culture


#aasccareers

Apply

Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.

Proud member of the Disability Confident employer scheme

• Well Established Company
• Basic $6500 - $8000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm

Job Responsibilities:

• Maintain the Quality Management System to ensure compliance with ISO 13485:2016 requirements, applicable international standard/regulation requirements, and customer requirements
• Identify the gap in the QMS and make continuous improvements to ensure the effectiveness of QMS implementation and consistency with product and process requirements. Lead the training on procedures and practices to QMS requirements
• Lead the internal audit and customer audit, follow-up on audit non-conformance activities till closure
• Responsible for major customer projects and quality deliveries, handling product quality issues, and responding to major customer complaints and quality improvement
• Authorize the release of major customer products
• Manage and verify CAPA, NCR, SCAR handling, root cause analysis, and action taken
• Risk management, validation and verification activities
• Provide the necessary training, such as QMS, supplier management, design control, MSA, G R&G, 8D etc.
• Support on monthly quality objective and KPI review
• Support on Quality Management Review
• Any other duties as assigned from time to time

Job Requirements:

• Bachelor’s Degree with minimum 5 years of experience in quality management/ assurance and/or risk assessment in medical device industry
• Qualified lead auditor or ISO 13485:2016 internal auditor, be familiar with ISO 14971:2019, Cleanroom, and applicable regulatory and standards

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Please ensure that you have fully read the job description and person specification before applying for this role.

 ?At CommBank we are proud to support flexibility, let?s discuss what this means for you?

Please note ? We are seeking Expressions of Interest within these teams for present and future vacancies. Successful candidates will be contacted for a further conversation around suitability.

Impact and Role Contribution:
As a Manager, Controls Assurance, you will join our high performing Chief Controls Office teams and assist in supporting the business to identify, assess and manage the risk inherent in providing a range of operations services to the CBA group.

You will also partner with key stakeholders to deliver insights, utilising analytical skills and complex data. You will need the adaptability to work in a fast-paced environment and the ability to build relationships and work collaboratively with the extended leadership team across Line 2 and Group Audit.

In any given week you will:

Assist in the Automation strategic pillar in becoming more efficient
... Click here to view more detail / apply for Manager, Controls Assurance ? Expression of Interest

Advinia Healthcare are looking for a Quality Manager to cover our Care Homes in the South.

Main Duties & Responsbilities:


Comply with Quality Assurance Framework that ensures that standards of Good Clinical Governance, safety netting and best practice are met.
Perform audits, process information and recommend appropriate actions, highlight the best practice. Audits will include all aspects of patient care such as results, post-operative care, onward referrals, etc.
Perform quality consultations audits at regular interval and report all findings and outcomes.
Peform quality audits in accordance to annual schedule
Promote continous improvment in the quality and safety of patient services
Promote monthly analysis and reporting of quality assurance
Promote an organisation culture that recongises issues of quality, risk and patient safety and adheres to policies and protocols. Champion and raise awareness at all levels.


Candidate Requirements:


Previous strong Home Management experience
Extensive knowlege of residential/nursing home setting
Ability to critically analyse data and solve problems as well as the ability to neogtiate and influence others


For your commitment and hard work, we will offer you:

- Competitive pay rate
- Flexible pay - Wagestream
- Free DBS
- Professional training and ongoing career development

If this role sounds as though it would be of interest then please apply today!

PRI2

15th April, 2024 Quality Manager | ISO 9001: 2015 | Oxford | £50,000pa plus benefits:     A Quality Manager is urgently required by a manufacturing University of Oxford spin-out who has developed disruptive engineering technology within their industry. This company has already raised significant funding which has resulted in rapid growth and product optimisation with a new site opened locally and branching out into new global markets. They now need a talented Quality Manager to be responsible for the management, coordination and maintenance of the quality systems.  The role: Our client is looking for a Quality Manager who is passionate about Quality Assurance and really wants to take on the overall responsibility of quality for this amazing business. You will plan and manage the internal audit process, ensuring the overall quality performance within the business is upheld across all operations. The team is small, so you will still need to be hands on, but you…

Click here to view more detail / apply for Quality Manager

You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents Are you the right person for the job? We are looking for a candidate with strong experience in quality and service improvement, using tools such as audits, service user feedback, investigation case reviews and robust implementation planning for service change. The successful candidate will hold an active clinical registration and will have robust skills in partnership across sectors, development of quality assurance processes. It is desirable for candidates to have experience of delivering services in the criminal justice system, but it is not essential. This is an exciting time for prison healthcare in the North East team with a new prison opening in April 2025, and a number of procurements, as well as ongoing innovations to implement new ways of working and improve healthcare services. You will be instrumental in monitoring the quality of services using quality assurance mechanisms including quarterly quality assurance visits, data analysis and review, local, regional and national intelligence and contracting reporting.

Please see the attached Job Description and Person Specification. If you have any questions, please contact Caroline Scott on caroline.scott6@nhs.net

Your new company
A manufacturer and supplier of components to a variety of global OEM and Blue-chip customers across a range of sectors including automotive, material handling, medical and vending. Innovative design, better manufacturing, and better service are expertly placed to meet the demands of the market and customers. A company with great culture!

Your new role
As Quality Manager you will be reporting to the Managing Director and leading / working as part of the dedicated Quality Team you will be responsible for maintaining and improving all aspects of the Company's Quality Management Systems & Processes. This is a multi-faceted role which requires the Quality Manager to maintain certification to IATF16949 & ISO 9001. Managing, developing, and improving all aspects of Quality management within the organisation. Managing, maintaining, and reviewing the Quality management system to ensure continued accreditation to IATF/ TS 16949 & ISO 9001. Implementation of new Quality Management systems in line with the company's goals and objectives. Monitoring and measuring all Quality KPI's. Communicating clearly and concisely all customer requirements to all relevant internal parties and externally to suppliers of products or services which may affect customer satisfaction. Liaison with customers and suppliers to resolve any issues or complaints ensuring timely and effective corrective actions are agreed, implemented and monitored. Collation and analysis of data, maintaining all pertinent records and compiling of reports and recommendations for senior management. Managing the Quality department. Preparing and managing the Quality annual budget. Managing and developing the Continuous Improvement Philosophy within the team and throughout the company. Planning and managing the audit schedules for the Quality programme including 3rd party and external audits.


What you'll need to succeed
Ideally we would like to see candidates with experience managing a quality team of engineers and inspectors in a manufacturing or engineering setting, automotive would be perfect but not essential.
You will have excellent interpersonal skills and have the drive and ambition to have quality to customer, suppliers and the company standards.


What you'll get in return
Competitive salary with discretionary bonus.
Short day Friday
34 days holidays
Free refreshments
Career development
Free parking

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Primary Duties & Responsibilities · Lead and develop a high-performing team supporting Account/s and provide exceptional quality assurance services to WNS clients · Driving people development by aligning to the Quality DNA program · Drive & improve efficiency, leading to better operating margins with strong focus on governance, timelines and risk management via Six Sigma & Lean Deployment · Drive SLA adherence / Customer CTQ by ensuring all parameters are met and corrective and preventive actions are taken · Redesign & deploy sampling and stratification strategy based on Compliance checks , Financial processes (volume & Value mix ) Errors, Customer priorities & Agent performance · SLA baselining, predictive SLA monitoring & reporting · Provide thought leadership, creative solutions & leverage problem solving techniques to drive continuous improvement · Serve as an integral part of the enterprise ecosystem by participating in strategic projects, RFPs, Client visits · Digitalization of Quality Assurance Delivery – embed Digital tools to strengthen audit mechanism & control framework · Provide meaningful business insights to all stakeholders; in-depth statistical analysis, defects, exceptions and trends leading to performance enhancement & client experience · Demonstrate Leadership Behaviors (e.g. Enterprise Thinking, Effective and Quick Decision Making, Making Collaboration Essential) · Foster a spirit of continuous learning & collaboration across teams